Based on 425 opinions finded in 2 websites
Based on 425 opinions finded in 2 websites
Nº 329 in 369 in Reigate and Banstead
Opinions
Beautiful and friendly restaurant My go to restaurant from now on due to the lovely experience I've had from the team. The restaurant has a creative and unique decor creating a warm and inviting atmosphere. The food is great comfort food, ranging from English to Italian, you'll have a lot to choose from. I'd highly recommend coming in here for a coffee/drink, small bite or a family meal.
Kyle Harbour . 2024-11-17
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My morning flat white. The only way to start my day
Harry Falconer . 2024-09-15
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Thanks for a good lunch, as always.
Mark Hopgood . 2024-07-23
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Really enjoyed our visit here - excellent service from friendly and polite staff. Great food at excellent value, including gluten-free options. Hope to be back soon
Maanas Poolo . 2024-07-21
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Staff know what I like and it's already being made before I pay
Haruna Ibrahim . 2024-07-04
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One of my favourite restaurants
Wilfred Chiu . 2024-07-01
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Visited on Saturday morning for breakfast 😍 amazing food!! English breakfast was delicious and the place was very busy yet the team managed to get us seated outside in the beautiful sunshine. English breakfast 10/10 Veg Brrakfast 10/10 Cappuccino 10/10 Hot chocolate 3/10 definitely needs a switch up. Overall great experience. Defo recommend it.
Show Time (Whip whip) . 2024-06-20
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Latte and hot chocolate was lukewarm and cakes we ordered never reached our table. Not great at all. Shame as I would love to support local businesses rather than big corporations.
Justi Rutkowska . 2024-03-22
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Lovely birthday breakfast Great staff great food Worth the visit
Keith Wilson . 2024-03-20
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Such a busy place had to wait for a table but wonderful staff fast and efficient. Great coffee and even better cake .stop off and have a coffee fabulous atmosphere.
susan arbia . 2024-02-25
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Won a voucher for Caffe Italia that they kindly donated at a charity do. We had an amazing full English Breakfast here this morning the chef got everything on point especially my poached eggs, 👌 definitely be coming in more, lovely and clean and a great service to started my day off nicely xx
Dawn Massey . 2024-02-21
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Great food and lovely service especially from Sophia!
Natasha J . 2024-02-03
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Friendly, efficient staff. Great range of food and hot and cold drinks, shakes and alcohol. Good clean premises and toilets. Reasonably priced, well recommended.
AS . 2024-01-17
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A real let down.. food was well below standards.. chef needs to step up the game...🤪
Jacqui Egan . 2024-01-14
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Nice but service is quite slow. But then it's is busy.
Pat Casbon . 2024-01-14
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Went to a 40th. Really nice venue.
Linda McBean . 2024-01-13
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Met a friend for a drink. Opening hours say open till 7pm. They had a private party after closing but we were VERY rudely TOLD NOT ASKED to leave at 6:45pm. We still had drinks. If you have a private function on it should start well after the closing time surely?? Will not be going here again, the woman was SO rude!!
Rosalind Earp . 2023-12-15
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Great staff, friendly and polite. The hot chocolate was lovely and hot instead of the usual luke warm. Tasty sandwiches.
Lyn Gingell . 2023-12-11
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I attended a Dj Eddie night here. Always sold out packed with males and females more like 20 men to 130 women all out for good night and dancing!! Cafe Italia staff were extremely professional and very helpful too,Security was tight too. All in all awesome night had by all!!
B F . 2023-12-05
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Bad service, low quality food, bad presentation, bad hygiene. Really not a good experience for the price and won't be coming back
Nick Wallington . 2023-10-15
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Good food 🍲 and atmosphere in the heart ♥ of the town and can get very busy at times
Td . 2023-10-04
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Never ever again! 4.75 £ for a tiny and dry carrot cake! This place is a disaster! Premium prices but not willing to provide premium service. I went inside to ask for a white wine and already mentioned that I like a piece of carrot cake. She gave me the menu an that was it. I like to mention that I am currently are on crutches! So l sat outside for at least 15 minutes, l should have just left. But by the time l eventually would have arrived at Chai’s cafe they would have been probably shut. So l decided to go inside to order. Another 10minutes went, no oder. Then she finally turned up with the most ridiculous tiny slice of carrot cake, the wine was cold, not really chilled. After she brought me the bill 15.50 £ (!!!) l patiently asked her to double check the bill( how on earth can that be 15£?) . A waist of time and money. I hope for the local community that in one of those empty shops a decent wine bar or restaurant will open up. 👎🏻
S. Wright (S. Wright) . 2023-09-14
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Had a lovely lunch in here. Friendly service & lovely food
SARAH WALLACE . 2023-08-17
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Terrible service - we waited for 30 mins to get two coffees and a water, and the water never even came. Not worth it
Kremena Kancheva . 2023-08-12
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Had a great time at a evening event here..Great place and staff
Jaggie Pants . 2023-08-03
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Excellent place for a meet up and to people watch out the front.
Danny Daniel . 2023-08-02
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Great local town cafe good friendly service and nice menu. Free parking in the street for 2 hours
Alan Bell . 2023-08-01
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We went to this cafe on the off chance and we were met with very good service, great food and in nicely decorated and airy space. We will definitely go there again.
Julian Hugo . 2023-07-19
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Very pleasant cafe and super coffee 1st visit will be back!!
John Gorman . 2023-07-02
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Visited today... it was wasn't busy when we arrived. Myself and my husband sat there for 10 with no acknowledgement that we were even there. We left and still no acknowledgement. Won't be visiting again.....
Beth Arscott . 2023-06-25
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Good food at reasonable prices. There is no rushing you, which makes it a relaxed atmosphere.
Kathy Blackbourn . 2023-06-18
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Disappointed with this establishment. Food order took more time than expected to arrive. Service was perfunctory. Carbonara was cold on top, no flavour. Garlic bread, cold. Fries were just warm. Panini was totally unremarkable. Beer, well that was not cold enough.
Robert Joy . 2023-06-02
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It is a really lovely place to go ,with a great vibe and yummy panini's
Lisa Bianchi . 2023-05-30
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The coffee was really good and also the pastries. Nice place to have a meal with the family. Staff was friendly and polite.
marialess1 . 2023-05-19
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I stopped here for cream tea. The scone was fine, but the service was indifferent and nearly surly. The tea was served in a cup, not a small pot and the extra hot water I requested was promised but never brought to me. My plate was collected the instant I took my last bite of the scone. And I was freezing because the server, inexplicably, opened the front door wide, on a cold overcast day, letting in cold wind while she started noisily moving chairs and sweeping the floor (no, it was not busy but it wasn't closing time either.) With so many options for tea and cake on the High Street, I'll try another next time.
BlueTravels . 2023-05-08
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Had an excellent Full English with a great tasting latte. Others in our group enjoyed eggs royale. Staff did well with the customers but seemed a little stressed behind the scenes. Overall a good experience, would recommend and I look forward to returning.
Paul Rigg . 2023-05-08
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Fantastic! All round. Thank you.
Suzie Lynch . 2023-04-25
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Had a lively lunch here with my daughter and 2 young granddaughters, lovely atmosphere, great service and thoroughly enjoyed our lunch too
Chris Aitken (Froglands) . 2023-04-13
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Had breakfast here today, food was fantastic and so was the service. There was a slight error with a drink order, however this was not an issue and dealt with incredibly quickly and smoothly. Really enjoyed my experience here and would recommend 100%
Richard Singleton . 2023-02-25
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This is a lovely place to spend some time. Staff and customers really friendly. They open the doors up during warmer weather, quite a bit of seating outside. I have only had drinks here, hot chocolate, flat white and a pot of quality loose leaf tea. The cakes look very sweet though but the whole menu has been extended and looks more appealing. Very popular with children and parties.
Teresa Hind . 2023-02-17
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Friendly staff,reasonable prices
John Walker . 2023-02-15
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Good service well priced but often busy, nicely refurbished
Alan Forder . 2023-02-04
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Visited the Caffè last Sunday with my family for a Sunday brunch. The choice of food and drinks was excellent and I personally had fried eggs on toast which was delicious. Service and atmosphere was very good and if you're in Banstead it's well worth a visit. Will definitely be returning
Trevor Lowe . 2023-02-01
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Had coffee and cake which was wonderful. Staff very efficient and welcoming.
Simon Jones . 2023-01-16
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Below average overpriced food in a beautiful interior! Absolute disappointment.. Other than the Pistachio Croissant everything would get a 1 star. Including the service. So, we ordered Vegetarian full English breakfast in an Italian Cafe!!!! Hmmm 🤔 wondering why? You can see the menu! The beans tasted like the store bought basic beans, your usual bloomer, 2 eggs with chopped up mushrooms, couple of grilled tomato slices and undercooked haloumi cheese for £10.95 You’d do yourself a favour buying some pancakes from your local Co-op and add some maple syrup on them. In the menu they mention other fruits which I didn’t want, so naturally you’d expect to be compensated with more strawberries… if this is compensated amount, I wonder what would be the regular amount! Head over to my other reviews of pancakes you’d know what I mean! Juice was ok so was the coffee. Pistachio Croissant was very good! Oh did mention the unfriendly staff? They knew neither their food nor their service was upto minimum standards so they didn’t even bother asking “if everything was ok?” There are plenty of other restaurants on the high street, you’ll much better option, experience and quality of food along with the ambiance.
Insia Ishtiaq . 2022-11-24
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The food in here is usually lovely, fresh and homemade but really disappointing to order a pancake stack for over £8 and have 3 tiny supermarket pancakes cold with a tiny bit of fruit and no Nutella as per the description! This was a huge let down! Why not homemade and warm?!
Alison King . 2022-10-29
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Lovely breakfast here today,good produce and decent coffees.
FatUglySadMan . 2022-10-15
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Had a lovely brunch last Sunday, very fast service
Camille Palmer . 2022-10-10
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Always a nice breakfast here would recommend.
Ian rodber . 2022-10-02
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Best cafe in Banstead, lovely staff good choice of food & drink, great price. We visit often.
Julia Rider . 2022-08-23
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Staff is very friendly, polite and attentive. Dishes and drinks are tasty. I would encourage more sauce hollandaise on the eggs royale, slice of tomato with few green leaves and some avocado. Eggs were perfectly poached.
Vergil Cheynov . 2022-08-01
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Friendly. Good service. Coffee ☕ good
Terence Doherty . 2022-07-28
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Nice cosy place to stop for an Italian coffee on Banstead High Street
Sean Penney . 2022-07-25
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One of the best full English's I've had in a long while.
Joe . 2022-07-09
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Great staff and excellent service 👏🏾
Big Dee . 2022-06-07
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Helpful and lovely staff. Food always very good. Visited more recently and was ignored by newer staff. Decided not to stay and reluctant to revisit.
Marion Gorvett . 2022-05-25
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Good service, fab coffee and croissants
Georgie Country . 2022-05-15
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Friendly service but let down by their high prices for meagre food.
Melanie Whicher . 2022-05-10
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Service not as quick as it was when Enzo was there but friendly staff
Saska Smyth . 2022-04-28
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In past had a great meal, but today one had full English, which was average, mushroom greasy, bacon over cooked and only one sausage, the other meal was smashed avocado with chillis on toast. No chillies in the avocado, two slices of toast but only avocado on one slice. Staff friendly and restaurant clean, won’t be rushing back, shame as we really liked it in the past.
Lisa Butler . 2022-04-10
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Fabulous place for private parties.
Xxxx Xxxx . 2022-04-09
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I really liked the experience, shame it's miles from where I live.
Martin Mclymont . 2022-03-26
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Gorgeous and very helpful, accommodating at any time of the week or weekend, night or day , highly recommend A +++++
Michael Coleman . 2022-01-29
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Quality coffee shop & restaurant. Good range foods Attentive service. Recommended
kathrine may . 2022-01-23
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Could do with a face lift and a good clean up. Food very average.
Eileen Burgess . 2022-01-17
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Really good food service was quick and polite.
Alison Young . 2022-01-11
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Not been for a bit but breakfast was lovely well worth a visit
BOBBY warren . 2022-01-07
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Great breakfast, just the pick me up needed
Phil Hurley . 2021-12-29
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Bright clean and airy, good access, welcome working dogs. Food good and reasonably priced. Staff friendly and attentive.
Julie Wiseman . 2021-12-13
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Terrible service, very very slow. Monday at 2pm so not very busy . No-one knew what was going on, ordered 2 drinks twice and waited 25 mins for them. Shocking !!!! Wont be returning.....
Jo Harvey . 2021-12-13
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Decent food and good service for a Sunday catch up with friends
Adam Collie . 2021-12-07
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Went here for a private party,nice place, pleasant staff.
Mark Feaver . 2021-12-06
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Lovely staff, and lovely food. Been before, will be going again!!
Roy Grover . 2021-12-01
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Excellent place to go Staff are always friendly Capachino perfect
Jeffrey Head . 2021-11-18
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This place is always buzzing and the staffs are on it! They are really attentive. Thanks n Well done guys. Food n service are always really good. We mainly go there for breakfast/lunch.
Ana T . 2021-10-27
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Really great venue for lunch. The food was amazing, the staff work tirelessly to create a great customer experience. Despite being full we really didn't wait long to be seen or to receive our food and drinks.
Claire O'Driscoll . 2021-10-09
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Very nice independent cafe/restaurant. Great staff service. Staff very friendly, helpful and professional. Plenty of seating inside and out side. Reasonable priced food and drinks. If going my car, then finding a parking spot might be problematic depending on when you are going. Overall though very good place.
Vei Ho . 2021-08-30
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Good food. Friendly and relaxed
Dave Cordle . 2021-08-29
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Just been into Caffe Italia. Lovely venue clean and tidy, very good service. Had scrambled eggs on toast and crispy bacon, my husband had the full English and both were super. Would certainly recommend a visit.
sgp 09 . 2021-08-26
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Relaxing venue for a nice drink with great attentive staff.
Danny Rogers . 2021-08-22
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Always very attentive and friendly. The sausage and egg baguette here just hits different :) Great coffee to compliment the food and great atmosphere!
Matthew Tyrrell . 2021-07-27
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Fantastic staff. Loved our meals! Good value for money. Highlight was my 3 egg omelette that was cooked to perfection. Guess I have a go to breakfast spot now! 😀
Philip Cherukara . 2021-07-18
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Good for snacks very good service
Dri Pratibhasalvi . 2021-07-03
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Pleasant staff, nice food efficiently served. What's not to like.
Brenda Kent . 2021-06-20
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Nice atmosphere, friendly, approachable staff
Denise Davies . 2021-06-17
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Great service and with a smile always. Thank you.
Bambos Nicolaou . 2021-06-16
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Had lunch outside for the first time felt very comfortable and the staff were very friendly. Food and coffee was lovely, will definitely be returning again!
anna-marie vickers . 2021-04-30
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Excellent breakfast, with a friendly welcome. Highly recommend.
Kingdom Specialist Car Group Ltd . 2021-04-29
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Love Cafe Italia. So delighted to have them back. Recommendation 100%
Claire Woods . 2021-04-24
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Al fresco visit. Tables slightly too close for my liking. Waiter was friendly and fast. Coffee tasted good. Food ordered was a panini, fry up and jacket potato. All cooked well. Toilets clean enough.
Neil . 2021-04-16
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Highlight of COVID walks was the one from Purley to Banstead and back which is just under 3 hrs. The vegetarian panini cooked with fresh roasted vegetables and fresh avocado was the highlight. It was made with love and passion for good food. Please go try it
shailesh amin . 2021-03-08
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Good outside chairs/tables but need to repair awning as it leaked. Did not go inside but masks were worn. Great sandwich and coffee Good service. Will visit again.
Jill Dunn . 2020-12-15
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Lovely place that we accidentally discovered when pur favourite coffee shop was closed. This is now our new favourite
Yvonne Latter . 2020-11-02
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Great ambience good consistent coffee
Mark Warden . 2020-10-30
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Very busy, nice breakfast menu but service a bit slow. Would go back however
Norman Dunn . 2020-10-12
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Lovely breakfast at Caffe Italia
Francesca Hennessy . 2020-10-02
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A warm welcome and safe reopening. Good to see you back. Great staff, great food. Thanks
L Anderson . 2020-10-02
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Staff are excellent very well organised
Sarah Campbell . 2020-10-02
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Coffees lovely 2pannines very good but 2 were a bit on the dry side. Staff excellent facilities also and felt safe although 1 knife and fork were dirty had obviously been used so had to go back
dave masson . 2020-09-30
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Great as usual lovely sitting outside 😺
JACQUELINE STAINER . 2020-09-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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172 Opinions
If the order tracker is to be believed my pizza was sat waiting in the restaurant for an uber eats driver for 20 minutes. By the time my food got here it was luke warm and it looked like it had been dropped on route.
228 Opinions
We have a been a long standing customer of this establishment for over 8 years. Food has always been good and never had an issue with delivery until our most recent order. It was 6:15pm on a Saturday evening. We placed an online order and duly paid by card. Estimated delivery time was 75 mins however we'd never had to wait that long in the past. When there was no sign of our food after 75 mins, we called to follow up and were told "We're very busy. Your food is only just being cooked. It'll be 20 mins". Still no sign of food after another 25 mins, so we phoned again to which we were told "He's just around the corner". Our food finally arrived after 2 hours. When we phoned to complain they were rude and refused to offer any kind of compensation for the major inconvenience. I suspect if we'd have paid in cash - they would have been more willing to come to some kind of agreement!!!! Highly disappointing after many years of good service and spot on delivery times.