Cafe W of Waterstones in Southampton

Friendly and professional staff. Lovely selection of cakes. Nice environment. Good place for a pit stop coffee and snack or lunch whilst shopping.

Great hot chocolate and chai lattes 💖💖💖 Never fails to be a great place to catch your breath and read in peace

Probably the best coffee in Southampton. Never disappointed. Friendly and efficient staff and relaxed atmosphere.

One of the best lattes I’ve had. I love my coffee and this place is brilliant. Went there two weekends in a row with the family and was very impressed. The lady in there was doing a very good job as she was on her own for about 30 mins with quite a big queue.

Waterstones Southampton café is now my café of choice in Southampton. Every time you visit you receive a warm and friendly reception from the team who do their best to accommodate any individual need you might have. They also take pride in the standard of coffee they make - which is of a significantly higher standard than all the big chain coffee shops. Definitely the best flat white in town. Add to this the outlook on to the old walls of Southampton and books within easy reach it’s the perfect ambiance to enjoy your coffee. We missed it during lockdown!

We called in here for breakfast one morning at 9 am as it was quite close to the Holiday Inn hotel. It was a pleasant area also with some outside seating. The staff were very friendly and we enjoyed coffee tea and toast for the reasonable price of £6.25.

I was looking for a nice cafe to do some writing and stumbled upon this gem. Good prices and wonderful cakes (must try the apple tart with fresh cream). The place has a nice calm atmosphere and the staff were very warm and pleasant. Highly recommended.

If you like reading and like good coffee then here is this place. Spend a fair amount of time escaping my usual distractions to come here and read, a bonus is I get a nice coffee too! Service sometimes is slow and seating can be somewhat scarce but not everywhere is perfect and you forget all that once your heads in the book!

We popped in at 20past 3 and were told that because they close at 4 we had to have a takeaway up. How wasteful for the environment. I would have expected more from somewhere like this.

Stopped here whist shopping in the store. Lovely coffee, nice staff. Yummy cake. Not many table which makes it more comfortable.

This is the last time I will visit this cafe , the service is terrible they seem to be continually understaffed. I was served a pot of tea and a tough Chelsea bun for £4.85 which seems excessive. The man in front of me had been charged twice for his coffee. I like to support smaller coffee shops but based on the service this is the last time I will give this one a go.

Honestly, is there any othe cafe that won’t serve your coffee in a china cup for the last hour of its opening time? I am not a coffee snob, but it tastes infinitely better in a china cup rather than a takeaway paper cup. What is wrong with your process that you can’t wash up after 5pm or do t have enough cups for the next morning? Won’t be wasting my time again.

Called in Waterstones cafe west quay it was a cheerful good value for money place that I've ever gone in for food very cooked well reasonable food can cook toasties perfectly fantastic ginger cake . Do try if you in that area and its a very good book shop as well

I had a great time in this place. Such a shame the coffee machine wasn't working but I had a very nice hot chocolate and some paninis

The cafe was clean and the seating comfortable. The food was poor. I chose a prepacked cheese toastie. It was served just on a plate without any napkins or tray. One part was burnt. At nearly £4 I expect better.

The Cafe is located on the lower level of waterstones. You can sit outside and soak up the sun with a coffee overlooking a wonderful open air area. Well worth visiting.

Went to this cafe for a quick drink and bite to eat. Saw the vegan wrap, (falafel, humous, lettuce, tomato, chickpea and sweet chilli), absolutely yummy! They had 2 choices of vegan cakes, red velvet and oreo cake, we had a slice of the oreo...

Coffee great, nice Danish, but spoiled for me by the door onto the adjoining plaza not shutting automatically, letting the freezing January wind in. Spoke to a member of staff, whose only comment was “yes, it’s cold for us, too...”

Been here alot and usually it's been great. Love the cakes from Love Cake Bakery and the fruit tea. But...recently came here for an afternoon coffee with friends. Was shocked at how rude a member of staff serving customers was. Disgusting! We were spoken to...

I used to come in especially for a bubble and squeak until they stopped serving them in favour of boring door stopper sandwiches. They were really tasty and made the Southampton cafe feel different and special compared to all the others. And seeing as i...

First food stop in Southampton. We had the hummus and bread and it was a very generous portion. We also had a very nice slice of cake.Nice service and good value for money. Having tea and cake in a bookstore, what's not to like?

When this place first opened it was a welcome addition to the cafe scene. However I the past couple of months it has gone downhill and today's visit will be my last. It always seems to be understaffed which results in long waits and uncleared...

When this place opened they had plenty of gluten free stuff on the menu, the coffee wasn't great but the gluten free options made it worth going. The past three visits there's been no savoury option for gf (not even just toast) and only one...

A nice little coffee stop on the bottom floor of Waterstones in West quay. Staff are friendly and the cake from the local Love Cake bakery in Southampton is absolutely lovely.

I stopped off for a coffee during a shopping trip with friends & was pleasantly surprised. I am not a vegan but cannot have cows milk. As an alternative they offer soya or almond milk, so I had an almond milk latte. There was also...

I didn't recognise this place they have done it up lovely more seats and outside area it looks over the new west quay lovely views. Very spacious . I love it here coffees are great & they do vegan & gluten free cakes everything is...

What a surprising find while shopping with my little one. He wanted to carry on reading his new book so we dicided to have some lunch here and what a pleasant lunch it was. With Posh Toasts, sandwiches and yummy snack things like veg sticks...

Nice to find a new cafe type in Waterstones. The coffee was very good as were the cakes and toasted teacakes. However, we were disappointed that only one size of coffee cup was available.The helpings of milk, butter and, in my case, honey for the...

Have been here once before and had a fab visit- however on this occasion ordered a savoury bagel with side salad to be told I couldn't have it because it wouldn't fit on the plate?! Don't advertise something you're not going sell! A shame that...

I have been here before and had the coffee - which was very good. I have tried the chocolate cake ( delicious gluten free selection ). Today I tried the quiche ( £4.00) with salad and coleslaw - which was fabulous and very filling. The...

I really like this cafe and prefer it to the costa which was in Waterstones before. However, they have some issues with consistency. Sometimes their bread is amazing & sometimes it's really not good & recently the burnt my toastie which is basic stuff. I...

We went to this place for a rest during shopping after lunch. The coffee was good, the people helpful and it was peaceful considering it was in the middle of a shopping centre.

Great atmosphere, great staff, great selection. Overall, a great place to stop and have a drink while enjoying a new book or time with friends. A well-run and expertly managed team!

Southampton especially West Quay is overrun with chain cafes and restaurants so it's great to go somewhere more individual. I have been before but raved about it and took my daughter for lunch. Service at the counter was friendly and efficient. Lots of home made...

We called in for a late snacky lunch ie sandwiches, the cafe was fairly quiet but we had to wait quite a time to be served. I ordered the sandwiches and coffee/tea which were ok but the cutlery was disgusting - I did tell the...

I kept meaning to try this café on a friends recommendation. Today popped in with my mum for lunch. We both had sandwiches, the filling was plentiful (cheddar and ham, pastrami and pickle). They were both served with mixed leaves, fresh coleslaw and carrot chutney....

I fancied something quick before I had to head back to work so instead of stopping at convenient Costa I thought i'd try Cafe W in Waterstones. The barista was very friendly and had that relaxed 'whatever you want mate, we'll do for you' attitude....

The coffees are amazing !! But we did have to take the coffee back once only it was Luke warm but they kindly did a new one dealt with it very well . Love the layout cute & quaint. I like it because all organic...

Visit this lovely cafe in Waterstones where they serve a delicious range of food and beverages. They use local suppliers for their meats and beautiful cakes and cater for all tastes including Vegan.The staff are friendly and helpful and all managed by Nathan the Manager...

We were totally surprised (which doesn't say too much for other local businesses) that we had such a great value and fantastic meal here. You could smell the aroma of coffee before you even saw the cafe. We ordered mackerel on toast ... It was...