Cafe Patisserie in Bradford

Ordered buttermilk pancakes at £8.95 so you would expect some fresh in house made. Instead I got a load of dry store bought pancakes which tasted like Costco ones, a tiny portion of beans and flavourless cheap chicken sausages. I was asked how the food was so I gave an honest review, not so much as a "im sorry to hear". Never again

Lovely customer service followed by delicious food! Will definitely come back!

Cockney blokes a top man, food great 🎅

Saj and Frank gave an amazing service, very friendly and welcoming. Food was made exactly the way we wanted it. Amazing food will be coming back again

Very friendly and food is amazing. So much to choose from. I will definitely be returning.

Absolutely amazing place and food, I would highly recommend this place.

Response: 4.2 on Google, 3.3 on just eat with your highest review 4.4 on uber eats. You're right, absolutely nothing to improve on! Your response isn't very reassuring as a business. considering the fact I've been here multiple times before and never received service like it is very telling of the way it's gone downhill. The salmon was, in our opinion, not fresh. You may have taken it from the packet, but that doesn't guarantee freshness and as regular salmon eaters we can assure you it wasnt finishable. You have made a point of saying that you asked us how the food was; you literally threatened to hit the chef for burning the food! I wasn't going to sit and argue with you about food that was already tried, and from your response I am glad I didn't complain immediately. You seemed very aggressive in your tone, mannerisms, and your sheer attitude. Even the lovely serving lady walked off from you looking absolutely done with your attitude. That French toast was IN MY OPINION awful. Brioche is traditionally used and I've never ate at a patisserie/brunch resteraunt in which the French toast didn't even contain cinnamon. It's just poor food in my opinion. We ate and paid for the meal and gave our honest opinion about the experiences. The toilet doors were filthy, the entryway into the building was filthy and the only redeeming factor was the decor internally was very nicely done, hence the aesthetic inside was pleasing. Take the criticism as feedback like any good business owner, instead of feeling the need to defend yourself with good old Wikipedia that anybody can edit on a whim. As for the cappuccino I can absolutely, without a shadow of a doubt in my mind, tell you now that it wasn't a cappuccino. I am an avid coffee lover with a 1k pound bean to cup machine in her kitchen and I visit coffee shops daily. It was more like a latte than a cappuccino. Take yourself to any reputable coffee shop and compare it to yours and you shall see what I'm talking about. Like I said take the criticism with pride and use it to your advantage instead of feeling as though you have to justify the sub par food and drinks. FYI most reputable establishments update their menus seasonally with a set menu alongside it. I'm in the top 10 percent of Google food reviewers and have a 6k following on Snapchat so I think I have ate at enough places to give an honest review. The food wasn't good. The food was burned and had to also be taken back. The salmon wasn't very fresh, so it wasn't finished. They serve "French toast" but it's not. It's bread from the supermarket dipped in egg. French toast is brioche seeped in egg with sugar and cinnamon. The food was so basic and underwhelming, not very flavourful at all. The desi naan was about the tastiest thing and even that was underwhelming. The manager made a comment about hitting the chef that burned my food which I found hugely inappropriate. The cappuccino was watery and had very little froth, so definitely not a cappuccino. As a coffee lover it was the worst I've had I only drank it because I needed something to wash the food down with. I went here a few years ago and loved it. I'm so surprised it isn't up to par anymore. They definitely need a menu rehaul considering they don't even serve anything pistachio related in today's pistachio trending society. The entire menu was just bleh

Food and service 10/10 Hot drinks very nice too Nice staff especially Ali - highly recommend for a quick bite type spot.

Came in with family for a late breakfast, good size breakfast, ordered a tea pot thinking it will fill at least 3 cups, managed to get 1 and 3/4’s cup, service was overall great

Lovely place Would be better if food was HMC MEAT AND CHICKEN AND they had the certificate to prove it Need more herbal tea options

Was nice. Brunch and service was good

The food and presentation was amazing and the portions were very big service aswell was so good everyone was so kind I would highly recommend this place

Pleasantly surprised how nice it was once I walked up. Amazing staff and customer service. Food was on point and good generous portions.

Lovely customer service, we are well looked after. Food was fantastic A regular

Me and my family really enjoyed the food. Parathas were nice even though first I thought they're a bit small but they tasted delicious.

For my first time eating breakfast here; the food was amazing along with the service and wait times. I would 100%suggest everyone to come here and try the food.

Brilliant brunch as always, great service and hot delicious food. Well worth a visit.

Always beautiful here, food is fantastic and the service is very friendly. We regularly come and never fails us. Thank you, AJ and the team.

It was really good when it first opened up, especially in the old place. Now it's gone downhill.

Very good service and great food

Since the new location and recruitment of new staff, the service, food and atmosphere has been terrible, however with the owner being present, the staff service changes.

Great staff and service from Ruksana, Nafeesa and Ali

Lovely food and the staff were amazing. 10/10

Excellent food and exceptional service.

Haven't tried this place in a while. Went back today. Amazing change to the menu. Now serving delicious desi breakfast options . Perfect service from brother Ali. Highly recommend

Absolutely loved it the food was 10/10 and the atmosphere.

The cafe has a lovely ambience with friendly and welcoming staff, in particular Ali was a delight. The food was lovely too.

Excellent food and service served by Ali

Lovely atmosphere with a lot of remix songs 😍 had a wonderful time having breakfast with my friend. Frank was very helpful and conversational - kind man and Ali was very polite and helpful. Great service !

LOVE LOVE LOVE!!!!!! Such good food and staff are lovely. No pictures because we dived in immediately. Drinks were so good. Breakfast and dessert did not disappoint, will be coming here regularly!!!!

The food was so fabulous we didn't get any pictures because we went straight in as soon as the food arrived. Customer Service and atmosphere was honestly the best I have ever received. The manager was super nice and lovely to chat will definitely be making this my regular spot

Always a winner. I've been coming here for years and today the usual manger was away and Ali made the effort to match his usual warm welcome and attentiveness. These guys know how to do food service and a warm welcome

Friendly relaxation atmosphere and the service from Ali and Ruksana was very polite and helpful. Served food hot and delicious just as we expected. Thank you and we will definitely come again.

Saj and frank greeted us at the door with the best customer service making us feel very welcome, the mocktails made by Lola were absolutely amazing best I’ve tasted In Bradford.we got the beef and chicken enchiladas wow they were delicious I 100% recommend this place to everyone

Saj and the team were very friendly. Food was excellent too.

Great service, lovely food as always. Ali was very nice and made sure we were looked after.

Love this place ALI IS FRIENDLY AND AMAZING 👏

Went for the first time today, what a terrible experience. The toilets were in a very bad state. The man who took our order was friendly enough but seemed to be directing us away from what we actually wanted. He took our order writing everything down, when our order arrived it was different from what we actually ordered. We decided to eat it as we had to get back to work. He came over to ask is everything ok, we told him the issue and he just made a joke out of it. When we went to pay we told him we were disappointed to which his reply was "you ate it didnt you". Suffice to say we will not be visiting this place again. The food wasnt good some of it was only warm (not enough time in the microwave) and the man who took our order seems to need a lesson in customer relations. I visit a lot of places in the bradford area for breakfast / lunch, i have to say this is the worst place i have ever visited.

Went to the cafe patisserie for the first time today, what a terrible experience. The toilets were in a terrible state. The man who took our order was friendly enough but seemed to be directing us away from what we wanted. He took our order writing everything down when our order arrived it was exactly what we said we didn’t want he came over to ask is everything ok we told him the issue and he just made a joke of it. We ate it as we had to get back to work. When we went to pay we told him we were disappointed his answer to that was “you ate it didn’t you” Suffice to say we will never go there again. The person who dealt with our order is very bad for the business.

Lola gave us excellent customer service

Amazing service and food as always! The best in bradford…. The staff & Frankie and the other boss are both very good people and always provide excellent service

Food was really nice and on point, but the service was exceptional thanks to Ali. Will defiantly be visiting again.

Lovely quality food, great environment, worth a visit.

Ali gave great customer service, will come again.

Lovely atmosphere and delicious scones.

Fast service very polite staff and clean and friendly atmosphere 👌

Lovely food excellent service from Lola and Naff

First time dining at the us establishment and lived up to the recommendation. Ali looked after us and gave us a 5* service. Keep it up guys

Amazing aroma and beautiful tasty food. Staff was friendly. Would highly recommend!

Good food, good customer service.

Absolutely amazing, our regular place for breakfast every week, have a full vegetarian breakfast, delicious and well worth the money. Cozy and clean cafe and lovely friendly staff, always greet us with a smile. Definitely recommend for breakfast with family or friends. 👌😊

Always amazing service from all the workers. Going above and beyond. My go to place for a lovely

Cafe Patisserie is one of our favourite breakfast/brunching spots. Food is always up to scratch and we cannot fault the customer service 👌

Very nice service food was very tasty we recommend it

Such a beautiful timeless place, elegantly decorated. Takes you back to a different era. Spent my time going through their classic poetry novels at the back whilst waiting for our food. The staff are so attentive and happy to talk through the menu options, customer service is truly what brings you back to a place, and they’ve got it all in the bag here. Been here several times, can honestly say, had a pleasant experience each time. Last but not least, the food is lovely! So hearty and handmade with love you can tell. Places that exceed your expectations really do deserve that recognition & I do love this place ☺️ thank you for a great experience.

Food is always good in here! Great customer service too

A lovely visit to cafe patisserie on a Saturday lunchtime and a order of meat and potato pie just hit the spot,the pie was so full of the most delicious meat in a really tasty gravy and good helping of buttery mash and additional gravy was beyond my expectations as I didn’t expect it to be home made but no frozen pie here was piping hot and so delish I’m definately coming back for another as long as it’s served by the lovely gentleman who took my order he really made my day very smiley and was so accommodating and helpful so thank you Frank I’m coming back tomorrow and I really do recommend this place to anyone who wants a good meal reasonably priced and lovely and clean with outstanding service ..Yaz

Food and service was great Server was really helpful and polite

Lovely food and atmosphere - have been regulars for a long time and food is always consistent :) highly recommend this family run business!

The atmosphere and the food was on a point. The staff were really friendly. Would recommend this place to a friend

Mohammad Ali was very helpful and attentive. Food was also lovely

Wonderful place, with great staff. Highly recommend the chicken and mushroom pie, delicious! Baby friendly too :). Will definitely be returning.

Food and service was 10/10 would deffo recommend

Reallt recommend these guys Great staff and nice food

Came with the family, amazing food 5* got a full English and nieces got the egg Benedict! Absolutely demolished it! Large portion too so very well worth the money!

Food and service was amazing. And atmosphere is perfect for families. Deffo will come again.

Great food, ordered breakfast. Cooked perfectly and great portion. Amazing quick service

Great place, amazing atmosphere and quality service! Fast and fresh. Good vibe.

Great Family Run Business, Deffo worth a visit

Delicious food and excellent customer service

Enjoyed our breakfast at Cafe Patisserie, always a warm welcome with friendly staff. A good variety of options to choose from.

Never have a bad thing to say from service to food👌

wonderful food and excellent service with welcoming staff

Love this place! Come at least once a week and have been for a few years. The staff are always polite and the owners always carry a smile. I haven’t found another place in Bradford which offers what Cafe Patisserie does with the cross over of the menu. A must try!!

Lovely food , wicked service by staff, especially frank !!

Amazing portions and delicious food. Gone for breakfast and had lunch as well

Nice atmosphere, clean, staff very friendly 👌 good food reasonable prices will go again 😀 for defo

One thing I'd recommend getting no matter what is the Spanish Latte. Can't go wrong with that. The staff were lovely and respectful too. Food didn't take long to come out. Shakshuka was delicious.

Fantastic food, venue and service 👌

Loved this cafe, massive portions, family friendly environment and even better service from staff. Especially AJ looking after us the whole way thru. Definitely recommend!!!

Really disappointed with the pies, was not impressed with the food, and prices are quiet high.

Good food in a cute cafe and the bonus is that they serve breakfast all day :)

Fantastic people, fantastic food, beautiful atmosphere, thoroughly enjoyed the food, have been coming here for five plus years.

Lovely place food was really nice, friendly staff

Tasty Shashoka with meatballs or not mean option.

Coming for years. Always treated well and foods always good. Defo a place to come to for a good breakfast and brunch. Good for family's also.

The sweet chicken noodles were just not it. Chicken had a weird off smell and noodles felt like they were made from plastic. Told the waitress and she simply said I’ve just joined recently so I wouldn’t know how they taste. Erm maybe forward this complaint to your manager to start with? Oh! They also served burnt cheesy loaded fries and reassured us that that’s how they are supposed to be? I feel like this place is running just for the sake of it!

Its our number one place to go for a hearty breakfast great food great staff and a lovely atmosphere would highly recommend keep it up cafe patisserie 👍

My GO TO for breakfast. Food and service amazing 👏

Ordered 2 cheese onion quiche with chips and beans very disappointed with amount of chips given and beans for the price you pay the chips taste of what you buy from supermarket frozen chips and finally parking very limited with yellow double lines not busy dining place now I know why and never would return again

Cold food bad quality bad stomach after eating

I ordered a Parmesan which was supposed to be the light of my day however when asked if I would like salad I prefered not to so I was expecting a sizzling hot none salad Parmesan and to my surprise I was given salad I am absolutely outraged to the fact that I have paid with my hard earned money which has been earned with blood sweat and tears to pay for a such degrading meal this has made me unfortunately have to consider not eating one again just wanted to let this cafe know that this is unacceptable and wanted to let your chefs know that they aren’t in the right field and should be cleaning the floors instead absolutely outraged fix yourself up this is a joke. And i nearly fell .

Very nice food, good portion sizes, very accommodating and very friendly service. Thank you to Baz for looking after us

Friendly staff, delicious food, good ambient seating, free street parking around.

On a positive note Cafe Patisserie is spacious. The staff members are polite & the service is pretty good, can't really fault it. The biggest disappointment is the food & drinks. Food reminded me of school dinners from a bygone era that resembles slop. The shepherd's pie neither looked or tasted anything like what it should do. The vegetables given on side were clearly frozen & not fresh. The gravy was runny & like water. All the food was greasy inc the chips & tasted bland. The iced mocha I ordered had no ice & was topped with so much cream you couldn't taste anything else. Food presentation is lacking. Had high expectations when visiting this place, was left bitterly dissapointed at the end.

It was vile. The sauce was separated, it was tasteless and looked horrible. Did not taste like Mac and cheese at all. Do not waste your money!

Poor hygiene. Not impressed at all. Staff took plate back to replace bread on the same plate that had the moldy bread. Common sense re make the whole thing. Check your stock.

Good place for breakfast lunch dinner and evening brunch.had bangers and mash.

Really nice beautiful decor clean and good service with a smile and good food

Simply the best, good food with perfect portion size, reasonable price, good service highly recommended