Based on 28 opinions finded in 1 websites
Based on 28 opinions finded in 1 websites
Nº 958 in 1137 in York
Nº 215 of 240 Other cuisines in York
CUSTOMERS TALK ABOUT DISHES WITH..coffeeOpinions
The staff were great, but the place is filthy. There is dirt and crap in the AC unit and extract fans, and behind the contour is unbelievably dirty.
bigTrev74 . 2022-11-19
MORE AT TripAdvisor
The coffee machines and surrounding areas were filthy and were swarming with flies. They were only serving coffee in paper cups due to staff shortages. As these were hot and slippy to hold, I requested a regular cup for my elderley Mum to avoid a scalding issue and was told no. Will avoid in future
BostonSpaann . 2022-10-16
MORE AT TripAdvisor
Very quiet late Friday afternoon, popped in for two coffees. No problem ordering or being served. Where to sit - majority of tables had empty cups, plates, wrappers and unfinished food & drinks. I moved some from one table to another. There was a lad sweeping the floor, passing & under the tables. He then got a filthy smelly mop & followed the pattern. Astonishingly, a customer came in to order coffees and food which the lad served without washing his hands. Came back to sweeping/washing before back behind the counter to serve more coffee, still no hand washing. Tables remained uncleared throughout our 20 mins stay.
Chris W . 2022-10-15
MORE AT TripAdvisor
first time visiting a café Nero on a par with costa had a hot chocolate and a latte both very good will visit again
Mark B . 2022-06-06
MORE AT TripAdvisor
Friendly staff and very helpful. Warm and cosy. Problem with my coffee, too strong but the chap changed it no bother. One let down..toilets need scrubbed out! Disgraceful. If I hadn't been on hols I would have done them for them!
181elainem . 2022-05-17
MORE AT TripAdvisor
Extremely busy but staff still friendly and polite. Gorgeous carrot cake! Very impressed at cleanliness of toilets, given there was only one for customers and there were up to 10 people queueing at any one time!
CMinBolton . 2021-12-04
MORE AT TripAdvisor
Popped in to the Cafe Nero in York City Center. The coffee wasn’t as good as is normal for this place and the service lacked any real conviction. Social distancing didn’t seem to be organised very well either. I gave it 3 stars simply because they looked under staffed.
paulsymonds . 2020-07-21
MORE AT TripAdvisor
To be fair , the coffee was fine however the whole place looked a shambles , dirty tables , long queues with nowhere to sit when you eventually were served without having to move a mountain of dirty cups first . Would not repeat the experience. I hadn’t banked on feeling the need to have wipes handy before sitting down . Cafe Nero , get some staff in dedicated to clearing the tables !
Lynda R . 2019-11-15
MORE AT TripAdvisor
The cafe was clean and tidy. It is usually busy, however on this visit was plenty of room. Good selection of food. Nice coffee, and cake. Worth a visit.
Julian158158 . 2019-09-21
MORE AT TripAdvisor
I tend to avoid the chains and this coffee didn’t do anything to change my mind. If you are visiting a chain then to my taste Costa is better coffee. For those with young kids then I think the babycino was free for a small cup
Waddler . 2019-09-01
MORE AT TripAdvisor
Good coffee and cake as usual at Cafe Nero. Consistent quality as always. Good staff and a handy location.
Trevor H . 2019-08-18
MORE AT TripAdvisor
When visiting any town we always seek out a Cafe Nero, their coffee is consistently good and if you drink decaf like me then you are in for a treat, it is the best you will find anywhere!
WillisYork . 2019-07-13
MORE AT TripAdvisor
Our family took us here to shop and we stopped in here for coffees & cakes was well worth a visit.you need to rest up as the shopping centre is so big.
Mcguiness61 . 2019-06-25
MORE AT TripAdvisor
We often stop for a coffee here on our visit to the outlet. It never seems to be a miss. I was even served on this occasion by someone who was clearly new but she was very pleasent and it was still spot on. We both had a slice of cake too and this was good quality nice and light.
miniian1 . 2019-05-17
MORE AT TripAdvisor
Perfect way to fuel up before shopping.Good choice of snacks.Service a bit slow even though they weren’t busy.Lots of seating & not pushed to move on.
quadrant2017 . 2019-01-23
MORE AT TripAdvisor
We are fans of cafe Nero coffee so always make time for a coffee stop, but sometimes it’s not easy to find a seat.
Jane L . 2019-01-18
MORE AT TripAdvisor
We stopped here for a break while shopping. There was a small queue but the the baristas soon worked their way through so we hardly had to wait. We found a seat and enjoyed the freshly made drinks (and biscuit for my husband). Great outlet and great drinks.
helenh567 . 2018-11-11
MORE AT TripAdvisor
always the first stop whe arriving at the shopping centre for a coffee and cake, can be a queue but service is good,
micky d . 2018-11-06
MORE AT TripAdvisor
Sat on a very comfortable sofa drinking coffee what’s not to like. I had a skinny latte and my husband a grande cappuccino. Good service from the man serving us. Very busy and tables cleared quickly.
hazeld263 . 2018-10-30
MORE AT TripAdvisor
Over £6.00 for two drinks; a coffee and an iced drink. We had to queue, with my pet hate, people grabbing seats before they have ordered, so when you have yours, there's nowhere to sit. I carried our drinks up the narrow, steep stairs and sitting where we could on an old sofa, dirty table, with other people's rubbish on the floor. More narrow stairs down to the toilets where I once again queued for the ladies; shabby and inadequate for the number of customers. In my opinion, the whole building (3 floors) isn't geared up for so many people; 'bums on seats' with all the staff concentrating on 'banging out' as many orders as possible.
4407KR . 2018-10-23
MORE AT TripAdvisor
Muy buena opción para parar a descansar en un paseo por York, con un Caffe inconfundible que podemos probar en cualquier Caffe Nero del. Reino Unido... Acompañados de buena Pastelería y excelente atención..
Santiago F . 2018-08-31
MORE AT TripAdvisor
The staff seemed bored, with a take it or leave it attitude and although the coffee was OK I was annoyed to be charged 10p extra because I asked for decaf. That was not mentioned anywhere on the price lists on display!
Paul H . 2018-08-12
MORE AT TripAdvisor
Lovely cafe Nero. Visited on what must have been the busiest time of year, on a rainy Sunday in the school hols, but regardless I enjoyed a lovely salted and caramel pistachio Frappuccino. Would recommend! Thank you for the great service
109iaina . 2018-07-29
MORE AT TripAdvisor
Absolutely adore the York Cafe Nero! The staff are wonderful and so, so friendly, the coffee is made to perfection and I have no words for how fabulous their chocolate brownie with cream is!
flynnm2015 . 2018-03-06
MORE AT TripAdvisor
We have used this branch of Cafe Nero since it opened years ago. Really good cup of strong black coffee, friendly helpful female member of staff served us. Recommend.
CSYork . 2018-01-27
MORE AT TripAdvisor
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Popped in for a bite before work and noticed that it was filled with dirty tables which made me want to take away as i went to get my tuna sandwich i noticed a pair of scissors just lying there as i g
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