Cafe Nero in Carmarthenshire

Very disappointed with cleanliness, toilets were dirty, food trays were dirty, windows really dirty and arms on chairs dirty. Staff were friendly but not very attentive to customers.

From the moment I stepped foot into this establishment, the energy, the warmth and the hospitality I personally recieved was immaculate! Such a fantastic place, run by a clearly hardworking, dedicated and fantastic manager - Daniel! The level of service I received was personal, warm and individual to me, and I have never had that with any other coffee shop! As a customer, you are engaged and involved in such a light hearted atmosphere created by the whole team, and its a delightful and unique thing to be a part of. The refreshments sold are of an impeccably high quality! Honestly this is the best coffee shop in Carmarthen town, and if I could recommend ANYONE and EVERYONE who comes to Carmarthen to visit here, I would! ..... you will NOT regret it!

The staff are really friendly give off a friendly atmosphere very nice welcome and they always know your name and especially James and Daniel I highly recommend cafe Nero Carmarthen to everyone

I always pop by to Cafe Nero whenever I'm in carmarthen, I love the atmosphere and the service. The staff are very friendly and always smiling and are very kind, I definitely recommend !

Shame that I have to give a 1 rating, should be able to give zero in this case. The place is a shambles. The manager is so lazy, sitting around whilst there is nowhere for any customer to sit without moving a pile of dirty dishes. Staff behind the counter were generally busy, but like their manager no ability to see what needs to be done in front of them. The place is dirty, and will never return there purely for the attitude of the manager who was ignorant when questioned about the dirty tables. What ever happened to leading by example.

I have never been in here, & never will again! We popped in for a coffee & chose a window seat before we ordered. I was just piling up the dirty cups & plates that were there - every table had dirty items on it, perhaps they had just had a busy 10am rush & hadn't time to clear anything up, not such an issue. I then went to sit down while my husband & child went up to order. The 3 seats were absolutely disgusting! The arms of the fabric chairs were crusty & hard with caked on dirt. Around the edges of the cushions were full of crumbs. This isn't just a day of dirt, this is from not cleaning at all. A quick look around showed the whole place was disgusting. Thankfully my husband hadn't ordered as there was no way we were staying in such a disgusting place to have food or drinks. If this is how they allow the public areas to be I dread to think about the hygiene practices behind the scenes! Thankfully we found a lovely little independent coffee shop up the road!

I am always impressed by the friendliness of the staff. For instance, I have been seriously ill this year and the Manager Ben took time out of his break on Saturday to talk to me about my progress. It is so heartening to know the Staff care about their regulars although I find they treat all their customers well.

Excellent place and coffee is best around. Always found staff helpful and is run efficiently. We'll done to manager and his staff, keep up the good work.

Visited today with my family and whilst queuing with my mum, I over heard a member of staff speak poorly to a colleague of his. Speaking about tables needing clearing and how all tables needed rewiping but all while saying this, the man went off and spoke to other costumers instead of helping his coworkers during the busy lunchtime period. My father who was sat at a table waiting for my mum and myself, over heard the man talking to a customer about how he does everything and bigging himself up on general, which is complete wrong considering the trash and despicable man didn’t help ANY of his colleagues who were all very busy working hard. So DAN, be nice to your colleagues and never speak badly towards them in front of customers!!! The other members of the team on shift today were so lovely and shout out to the blonde trainee guy, you were very polite and friendly!

An elderly gentleman ordered his drinks and was dismissed for the next customer. It took another customer unrelated to get up from where they were sitting to carry his tray for him. Shame the staff can’t take enough time to read the situation instead.

Lovely comfortable place to sit watching the world go by. Coffee is great and the staff are friendly and efficient. Dan and Louise are particularly welcoming anf make customers feel special

Quite like this little comfy cafe, really disappointed they do NOT take cash! .. Costa it is then! Do they not realise that lots of people do actually prefer a cash society, and considering theres a costa nearby that was full to their empty makes you wonder…actually heard someone else say to her friend, no don’t go in there they don’t take cash!

I can’t get over how dirty this place is, it’s unreal. Lovely staff and nice coffee but I’m now wondering what is lurking below my coffee, my hands are sticky form the water jug and my glass is too dirty to drink from, there are other worlds growing on the window sills they’ve been dirty so long. Looked at old reviews and this state has been reported around 7 months ago so I can see the problem is getting ignored. I might mutate into something else after I leave, I think the pond in the simpsons film is healthier than this place

I sit by the window, watching the world go by, sipping a lovely coffee. Nothing better, Have a toasty, followed by a cake Love it Thankyou..

Went here yesterday, and despite how crowded it was the service was overall fairly good. However one member of staff didn’t seem to understand that when I ordered a mint tea I meant peppermint tea (provided on the menu). I mean he didn’t seem to get that mint and peppermint are the same thing. (I didn’t know how it was written on the menu, I was just parroting one of my party’s order). And he did talk rather fast so it was hard to understand what he was asking me sometimes. And a tip - if you’re out of a syrup, let people know by crossing items with that syrup off the menu so people know you’re out. Otherwise, on the whole, pretty good service. Good food and coffee too.

I’ve enjoyed my experience in cafe Nero for several years, the food, drinks, atmosphere and staff was ace. Now unfortunately I can’t say the same. My favourite cappuccino is bitter every time. The porridge was unbelievable, it was solid like a stale cake, couldn’t get the attention of staff to tell them as they were busy serving customers. The atmosphere was a bit flat and unwelcoming also the staff were all right but didn’t have the same spark as before. Sorry to sound negative but this experience doesn’t want me to call back.

Popped in for a quick coffee on my way to work today, such a pleasant start to the day, service from Simon was fantastic, he really went above and beyond, my coffee was perfect. Thank you very much!

Clean and airey. Very helpful cheerful staff plus great hot chocolate Easy access for disabled. Covidl9 precautions good.

Nice variety of drinks, my pina colada tasted nothing like a pina. Was offered a free drink due to a mix up at the bar but never received the drink. But staff were polite, checked we were ok and kept the place clean!

I like the coffee staff always nice, if we or they make a mistake with order, they always happy to sort. food nice but as with all this type of place not cheap

Find it’s a bit hit and miss when you drink flat white but it was excellent and properly made. Almond croissant was excellent too. Lovely friendly efficient staff.

Massive version of Cafe Nero in the centre of the town, only place we could find open for a coffee in the morning. Staff were very friendly and coffee was the usual offering.

On a wet day in Carmarthen it was a treat to sit in comfort and have a snack and a coffee in Caffè Nero. The staff were very polite and efficient and we were served very quickly

I love Cafe Nero as I can bring my beloved dog with me, all the staff fussed over him and we were made to feel so welcome. I only now visit Cafe Nero when wanting to sit for a coffee as I can bring my precious baby!

Called in for a coffee, surprised how busy it was considering early on a Saturday morning. Both has a latte,nice and hot Certainly recommend a visit

Cafe Nero in Carmarthen is one of the best coffee shops I have ever visited... and I’ve been to a few!! The staff are very friendly, nothing is to much trouble and they all make coffee exactly how you like it.

The staff are fantastic The coffee is reasonably priced and always what you ask for! Josie, is amazing - customer service is down to a T. The table service they offer is brilliant and they always remember a face. Big love for Nero Carmarthen

The tea and coffee was delicious and I called almost daily. The snacks are delicious but a bit pricey like similar establishment. The staff are lovely and patient. Nice to sit and watch the world go by.

It really is a pleasure to be able to enjoy a good cup of coffee without being invaded by music that makes it almost impossible to talk or read. This Nero branch has the background music at the right volume and not the usual intrusive rather mindless beats and whines that characterise so much modern popular music. There is very good modern music but that rarely gets play in coffee shops. This Nero has chosen background music that allows you to appreciate the coffee.

dropped in for a cup of tea and also ordered cranberry brie and bacon pannani . they were delicious. you choose them and the staff heat them up and serve them to you.not a big chose but the overall feel of the cafe is very italian. close to the shopping centre and plenty of room to sit down. would call in again when christmas shopping.

During the time we spent at cafe nero, the service person DID NOT SPEAK to us. Pointed at the cash register to show the amount. Then made a gesture to show that they’re closing. This was directed to us, then the same person went over to some other people who were seated and continued chatting. We will not be going back to cafe nero in Carmarthen again.

Beautiful coffee and cake. Staff are so friendly especially Josie can’t dp enough for us. The children think she’s brill.

Amazing coffee and chocolate brownie here. Cozy and friendly with fantastic service from staff every time I visit.

It's cosy in there, tea and coffee are great. Food is ok, but the choice could be much more. It's sort of cheap. And to pay it's rather expensive...

Friendly staff made us very welcome for our two hour business meeting. Decent coffee & cake & cheaper than booking a sterile office space on an anonymous industrial estate :o)

We entered the cafe, while my wife was queueing, I went to the loo. Supposedly it was checked shortly before, I don’t know by whom, but they must not have had any sense of hygiene. It was overall dirty, pee all over the place.

Huge thanks to staff. I left my mandbag behind in Carmarthen, and didn't notice till I arrived in Fishguard. It contained my passport and Euros needed for my trip to Ireland the next day. Staff had found it and kept it safe until I arrived to collect it just before closing time. It would have ruined my trip if they hadn't done so. Huge thanks to all

On entry to the cafe it seemed clean and friendly. I needed tho loo so I proceeded to do so. On entry to the loo it was horrendous and smelt awful. The toilet was dirty with number 2 and the floor was filthy!! I never used the toilet because of this and felt dirty coming out of there! I don’t think those toilets are cleaned regularly. On the plus side my beverage was lovely and the cup was clean and the lady who served us was so pleasant. However, I did notice they were offering water by the side of the till and the containers the water was in looked dirty. Such a same I have to leave such a review as the coffee shop is lovely but their hygiene and ‘cleaning’ is really letting them down.

I called here with my mum whilst shopping in town. The staff were friendly and we were served quickly. I like the fact that they now offer oat or coconut milk. The place was clean and one member of staff was clearing tables throughout the time we were there.

Well what can I say polite staff.. To the people they know the "regulars" woman pretty much ignored my appearance at the counter.. Did not feel like I could approach them for any assistance I would feel to need whilst visiting.. The maintenence of the cafe was also dirty for what would appear to be a nice place to go for a morning coffee. The floor looked like it needed a weeks hoover and mop,specially in the toilets.. I mean come on not hard to pick up a broom.. My feet was sticking the floor.. The tables was also sticky and did not appear to have been wiped either.. .. Dot be fooled by the warming appearance to this cafe.. Soon as you enter this place you will see clearly they have a hygiene problem there!

Need more staff to serve as well as to clean tables and chairs. Could also do with more toilets, one is not enough for such a cafe.

Dont normally frequent coffee shops but this one is 5 stars for service waiting a bit longer than normal because of a guy trying to use a few vouchers the gent behind the counter on 1st feb went above and beyond and said only charge us for one coffee. He didnt need to as it wasn't their fault... thats what i call great service and thank you

Although usual Cafe Nero offer, this one was very spacious and the staff were very helpful. Nice to see clean environment for a change

The staff and service at the Carmarthen Cafe Nero are brilliant! Top service and always having a laugh :)

I tend to call here when I'm waiting for a connecting bus as I personally like other blends of coffee more than the one Café Nero sell. However I often find they have a good choice of food which suits me as I cannot eat dairy products. On this visit I tried the falafel with chestnuts and spiced slaw wrap which was delicious. The service was brilliant and the person even offered to heat my wrap.

Had a very average coffee here for Nero. The staff were really lovely but the loos are a disgrace. Not just slightly grubby but withmonths worth of grime from floor to ceiling..so unhygenic and sleeping of stale urine...and issue for management to resolve and fast...

A hot chocolate and a coffee with snacks, while watching the world go by in Carmarthen town centre, an ideal location. Staff were very helpful, and the quality of coffee used 1st class.

Good service, good coffee, and good snacks - pan au chocolat, pan au raisin, sandwiches etc.Staff always really pleasant and...

I called here whilst waiting for a bus. It is in an ideal location by being close to shops and...

We come in here from time to time for a cup of delicious hot chocolate. Nice and hot, sweet and...

Me gusta la cadena Nero. Habían dentro de este. Muy decepcionante. Me senté en tres mesas diferentes antes de trasladarse de vuelta a mi primera elección. Los sofás y sillas. . . Se derrumbó sucia manchada. . . feo. He visto mejor. de dumping fuera estates. ! ! Me limpiaron la mesa con mi propio paquete de toallitas y atada a una persistente bluebottle swat. . . Mi café era lo suficientemente agradable como mi comida, mis amigos, así que el té tibio regreso y nos dieron una olla fresca. Lo siento chicos. Por favor actualizar el mobiliario. y limpiar un poco. . . Que se vaya a costa! !

Lugar muy agradable para tomar un café tranquilamente el domingo por la mañana y relajarse y tomarse un tiempo para pensar 💭 ambiente agradable y un personal amable. Bonito y limpio.

First visit to this particular outlet but wouldn't rush back again. The coffee was great although it would have been nice to have been asked if I wanted chocolate on top of my cappuccino rather than assume I did. Fine until I used the bathroom, filthy, there was a leak from the cistern, floor and seat disgusting, it probably doesn't help that it's a male/female w.c. It wasn't busy whilst I was there so can't think why it was like that.

I just love coming here! Undoubtedly, this is the best coffee around - their Americanos are stunning, and my husband's obligatory Latte is always a goodie. What's not to love?

We both had a cappuccino, one soya one dairy. Both felt the coffee base was to strong. This left a bitter after taste, maybe worth having a coffee as not to detract from the coffee experience. The coffee shop is clean and light with nice music.

Came in for a coffee and Hot Chocolate with a business partner. Found a comfortable atmosphere with warm friendly staff. Food an drink is good if a little on the pricey side but aren't all coffee houses a little pricey.

Initially we had trouble finding a table for our party of two adults and a child in a push chair. Eventually one came up and we sat down. The coffees took a while but were pretty good once they arrived. The tiramisu that my wife had was just glorified millionaires shortbread and not worth the cost. Expensive but ok for a sit down.

First time in this Nero's coffee shop but if you're in the area, call in as the staff are friendly and there's a great atmosphere.

We were on holiday when I had a nasty fall, we called in here for a rest & pain relief, I asked the lovely lady serving if I could have some ice for my now rather swollen knee, not a problem for her, she even carried my tray for me. On leaving we wanted to show our appreciation with a tip that they wouldn't accept instead asking to put our money in the poppy appeal box, so thank you to all for looking after me.

I only keep returning due to the cracking coffee but the tables and loos are always filthy, have taken to only ordering take outs as a result

After a stint of shopping, there's no place to settle into an armchair (if available) then Cafe Nero's. The coffee is good and you can watch all the other shoppers go by.

Just a quick pit stop for a afternoon snack while we were in Carmarthen. The cafe nero is modern ,clean and nicely furnished with sofas soft arm chairs and even a large kitchen table with wooden chairs for groups to sit around and chat .On this visit we tried a fudge cake , caramel short bread which were not bad ,They also do a good range of other cakes ,tarts and biscuits. The gf had a caramel coffee which had a large swirl if cream and caramel sauce which she like and I had a cappuccino which I didn't like as it tasted a bit burnt .We would go again

Great coffee with good range of snacks and delicious cakes. Staff are really welcoming. Plenty of comfy seating and great wifi. Ideal for people watching.

Pleasant and comfortable enough interior... A bit of a queue but it was busy... Not a great outlook with the market stall in the street... couldn't use the busy toilets as anybody and their granny just walked in off the street and that meant another queue... still the coffee was nice...

Definitely the place to go for a latte and a slice of red velvet cake, makes shopping less of a chore.

I first reviewed this Cafe in 2013 and I wasn't that impressed, but recently Ive been there three times and thoroughly enjoyed the food, the staff who are always friendly and the ambience. I can thoroughly recommend it.

I always enjoy my visits here as they do an exceptional flat white. On this occasion I also had a panini which was delicious.

Very friendly staff. Excellent service. 5* Clean store. Promptly served food and coffee well presented and value for money.

very nice, helpful, happy staff. Always a bit expensive, but that is coffee shops in general. Comfortable as always with Café Nero

I've given Cafe Nero a try several times, but on each occasion the coffee has tasted bitter, with the tang of cheap coffee. I personally dislike the fact that they allow patrons to bring their dogs into the restaurant and once even witnessed a dog on the bench, barking at customers.

We use this place everytime we go to town, coffee is cracking but we nearly ALWAYS have to clear our own table, toilets are a bit grim too

Called here for a coffee to take into work, staff were friendly enough but very slow service found the same size coffee was 40p dearer than Greggs 2 doors up but since losing my job in call centre next door is now stopping me calling at either outlet

i pass this place everyday and what can I say nothing really good the place is absolutely packed everywhere from outside you can see the tables all taken a massive quee and why anyone would even bother paying an horrendous price for the cake and coffee here is beyond me there are better cafes in town than this one where you can have a cuppa in a better atmosphere and not feel your are basically being ripped off and to be honest it doesn't deserve any good comments and id be ashamed to order here or even buy a so called luxery coffee

Very slow service, even for just a coffe - which is lovely. Staff excellent. Have a few complaints though in which I've already said to head office.Have had to clean toilet seat myself on several occasions by using my own wet wipes, as it takes too long to ask staff to do it then go back to serve customers.Takes forever to buy a coffee, let alone food with it. I suffer terrible damage to my lower back and right down to my feet, making standing a very painful experience, even for a few minutes. Having to queue for 10 - 15mins always bring tears of pain. Why do I bother! I'm usually on my own so have no help. However, I do notice the staff are busy, no one is loitering.While in the queue, the staff ask customers for their order before completing the first customer, a tactic to keep customers there and thinking their order is nearly there. Not only this is a rude gesture for the first customer (next time this happens to me, I'll walk out), the other customers notice this and don't like it. Staff should complete serving one customer before asking the next for their order. I order the last cake only to be told the second customer behind me has already asked for it and I have to choose something else or go without, not fair serving practise! I used to work in retail and believe me if this little habit was done then, we would have been sacked! Always complete one transaction at a time, making each customer feel special and fully attended and noticed. This is NOT a fast food place by any means.After feeling like forever and planning to sit somewhere nice, only to find all seating has been taken, sometimes with only the big table available, which does not suit my needs.

Nice place to get coffee however Serivce is very very slow, however friendly staff. Price of coffee in line with other local outlets

It's a loud environment with plates clonking against each other all the time - it's possible to serve coffee without doing that guys. And the coffee is always 'oily' seriously, if you have a black coffee you see a rainbow sheen on top of it - this is not an appropriate coffee. Slow service and less than friendly staff doesn't help matters. That said, it's a 'nice' view of Carmarthen.

I expect more from cafe Nero and have told them so on their own feedback form. The service was slow. I have been a barista, and there is no need for one 'trained' person to ask a trainee to put a piece of cake on a plate whilst customers wait and then gush thanks luv!Coffee good once it arrives...

Have had coffee in here many times, and always enjoyed it, good ambiance about the place and in a good location.

Called here the other morning for an early cuppa in order to kill time before hitting the shops. Staff were great and extremely helpful and even though it was quite there still was a nice cosy feel to the place which we enjoyed as we relaxed and drank our coffee.

At cafe Nero once again, for a quick pit stop, really busy today had to queue for quite a while,Opted for an orange juice and tried their luxury triple chocolate cup which I must say tasted wonderful , a great cafe in a great location

I was here on a Sunday late morning with a friend. Quite quick service, and plenty of space to sit. I like cafe Nero coffee, and had a snack to eat too. Fairly clean, and wifi & loyalty cards are a bonus.

We had toasted baguettes and coffee. Nicely heated and tasty, coffee OK. Place feels like it needs some attention - the easy chairs are rather soft and low.

Located in the centre of Carmarthen, a good place to have a light lunch, have a break from shopping and watch people pass. Ideal if you like coffee.

Always pop in for a raspberry frappe and a brie and bacon butty, great staff, the older gentleman who cleans the tables always lets on to me, i agree bit of a wait at times but this isnt the staff fault, lovely place, spend many a day off here just chilling

Had coffee, pastries and great service at this café today. Recommended if you want speedy, good service with a smile and a relaxing atmosphere. Will go again. Thanks.

Went here as it looks nice from the outside and plenty of places to seat inside, wish I hadn't bothered, the tea was vile the coffee wasn't that nice either and the red velvet cake was dry and stale tasting, I wouldn't go here again.

Nice coffee and friendly service, comfy chairs and good atmosphere. Nice place to chill with a coffee, a good experience all in all.

Not bad for coffee and staff are friendly...just have to wait. Difficulty comes when you are on your own. You have to queue and find a seat after you`ve bought your coffee.

I will admit to being a fan of CN and never have had an issue with the product. What I would say of the Carmarthen branch is that the service was very slow. However it is a bright well laid out store with plenty of comfy seating. All tables were clean and staff were clearing up quickly, toilets were also clean too. Food and drink was of its usual high standards and the staff were very friendly, they just need to get the drinks out a bit quicker.

Big fan of the lazy couches, so often pop in to take the weight off when shopping round town - what can I say that hasnt been said, standard chain coffee shop really, but done well as a rule. Pannii's are good, cake is good, coffee is good - its not michelin star but then your not paying michelin star prices - amazed at some of the negative reviews, its just a coffee shop guys, chillax!Although, in fairness, don't disagree with other reviewers about cleaning on occasion, in general i am complimentary about the place, but they should 'more frequently' give tables etc a quick once after customers leave before new ones sit down...no one likes a sticky table!

I visited this site once for a hot chocolate. Queue went forever, staff were a bit creepy and kept remaking drinks for people. My drink was served to me dripping from the sides and terribly presented, tasted crap. Avoid

Me and my mother who visit Carmarthen weekly make it a thing of going to Cafe nero. Every time we go we are always welcomed by staff who are doing their best as more often than not they are very busy. We found that there is a welsh speaking barista there that always starts conversations in welsh which i think is fab as i do not get to use my welsh language often in carmarthen. I have never found waiting an issue as i have never had to wait an unreasonable amount of time for my coffee and food. The coffee is always lovely with the staff but we do ask for one shot as we find 2 shots of coffee too strong for us. But i have seen that staff always ask if customers prefer one or two shots. Tables are always cleared asap after customers leave. Like said earlier me and my mother always love our coffee here and the delightful atmosphere created.

I visit at least 3 times a month, same old same old, slow service and always very dirty tables, toilets are pretty grim too but I keep coming back for the chai latte!!

Great little corner building with great views looking out into the town centre.If people watching is what you like ,look no further.On a more serious note the coffee comes with a double shot as norm.The staff, who are always polite, always tell you this and ask if you want the coffee weaker.The seating is very comfortable with usual choices of easy chairs,settees or table and chairs.,whatever you want its there.Snacks available appear to be standard for most coffee chains and reasonably priced.Its always a pleasure to visit this particular cafe.

Caffe Nero saved the afternoon for my visit to Carmarthen. I was sinking fast and needed some coffee. Up pops Caffe Nero! I ordered, paid and received my large hot fresh coffee within minutes. We were getting carry away, but I did notice it was clean in there. They have a few desserts and sandwiches as well. They offer loyalty cards, too.

i have visited cafe nero many times before but this time my wife was with me we were seen tostraight away my wife had peppermint tea which suited her perfectly and i had coffee latte again this was very good and well presented on a tray.All other requirements were at hand.The only gripe i have iis that we both used the lavatory which was spotless but i wish there could be seperate lavatories for ladies and gentlemen.I will visit this establishment again as it is ina very convenient location.

Visited today at 11am,four people queuing in front of me,5 minutes went by,10 minutes,15 minutes,20 minutes before i finally got served,would have walked out but had arranged to meet friends here and didn't want to mess up their plans,got to the table at last,only to find it dirty,sticky,covered in smears and finger marks,had to go to the counter and ask for a damp cloth to wipe the it,by now it was 11:30am,my friends appeared at 11:35,they waited and waited and waited in the queue,another 20 minutes gone by,almost 12 noon by this time.THE COFFEEMine was very bitter indeed and cold,yuck.Both my friends mochas were slightly less than luke warm.Was going to complain but the thought of having to wait for replacements put us off.TOILETSOh dear!(need i say more?)STAFFUnhelpful and slowShall not be returning.

This is by far the best coffee house in Carmarthen. The coffee is excellent and the venue is first class. The staff are friendly and welcome all their customers. Ok the service can be slow, but we'll worth the wait. I have visited a number of cafe Nero coffee shops up and down the UK and Carmarthen's is by far one of its best in the chain. We'll worth a visit.

I am absolutely amazed at the poor reviews which people are writing for this cafe. In reality, the arrival of Caffe Nero was like a breath of fresh air for the town of Carmarthen, and beats everywhere else hands down for a relaxing cup of coffee.And before you ask, no, I have no vested interests to declare in Caffe Nero, I am simply trying to do my little bit to right this wrong on trip advisor. In actual fact, my wife and I visit the cafe two or three times every week. So what is so great about it?(a) It is situated bang in the centre of Carmarthen , looking out from comfortable seating through vast acres of glass.(b) The staff are brilliant - they are all friendly, courteous and competent. (c) The coffee is excellent - you can ask for a particular number of shots depending upon how strong you like it(d) The pastries are to die for - certainly the best and freshest we have ever eaten this side of the English Channel(e) Contrary to previous reviews, the tables ARE cleared regularly, the toilets are NOT dirty, and the clientele is not strange- in a holiday destination, it simply reflects a normal mix of residents and visitors!(f) Some reviews have mentioned a long wait. Yes, in busy periods you may have to wait a few minutes to be served, but what else do you expect in a popular cafe? Our experience is that most times the length of wait is reasonable, and well worth the cup of coffee you get at the end of it.In summary, in our view Caffe Nero at Carmarthen deserves to be at or near the very top of the Trip Advisor ratings.

I had arranged to meet someone here before a meeting elsewhere. I arrived early and queued for coffee. I gave up after 5 minutes (there were 3 people ahead of me in the queue) and decided to give my money to the Big Issue guy outside instead. and wait in the rain.I can't comment on the coffee, but the environment would have been appealing if it weren't for the uncleared tables.The whole place felt a bit dispiriting.