Cafe Nero in Southwark

Quick and efficient coffee shop. Can be busy.

I ordered two coffees, two sandwiches and a dessert. I needed some extra napkins and a fork and none of the workers helped me out. They wanted me to stand in a long line even if I am not ordering anything. Extremely poor customer service! And, nothing extraordinary about the food and drinks with not so affordable prices.

Great comfy seating with beautiful views in a relaxed atmosphere. What a coffee shop should be. Nero has really upped their game. Comfy leather chairs, soft lighting, smooth jazz playing, and a reasonably decent flat white made by a barista with ceramic cups and not automated. Their loyalty program is also quite generous. Top marks for a large chain!

Another nice Nero. This time trying the iced velvet americano. Not bad.

If you are a tourist you pay first and they serve you last. Regular views. Sinks out of service. They served us the shake without shake. At least he had his ice.

Nice place to chill and enjoy coffee.

Great coffee but pretty poor service. They gave me the wrong sized drink, they instantly forgot to give me the pastry I had ordered, and I think they made the latte with cows milk instead of oat milk. Layout inside is difficult to queue.

A large chain of coffee shops in Britain This branch is one of the nicest branches Their coffee is normal and the sessions are very comfortable

Bought coffee and cake and ate inside. A plus for lactose-free/gluten-free cake and milk-free options for coffee. The employees were more concerned with talking to visiting friends than the customers, private conversations. They also used the emergency exit for normal use. Clean tables. Not clean toilet, rubbish on the floor. The coffee was completely average, unfortunately.

A nice spot to enjoy a cup of coffee after an art tour in Tate Modern. The staff is kind and friendly. 🎉🤗🌸

Iced coffee on a warm day. Peaceful ambience

White chocolate mocha ice was awesome not too much coffee taste but not to much sugar taste just perfect

You pick it up yourself and you can have your coffee inside a pleasant place or outside in a suggestive area, right in front of the replica of the ship that sailed around the world, after the Spanish did so some time before. .

Huge Nero outlet right by London Bridge and Borough Market. Seating on both upper and lower levels, and outdoor as well. Coffee great as usual.

Lots of tables and windows, terrible wifi and phone signal in here for some reason

Fab Cortado with the Columbian blend , the server was very polite I would not of known she was a trainee

I ordered a latte macchiato to go. Of course it's a matter of taste, but for almost £5, I expect at least a drinkable coffee. The taste is really bitter and thin. I wouldn't come here again.

Worst coffee of all big chains.

I had a sandwich and a coffee. Great place to sit with a group of people, have a gathering.

Nice environment, excellent staff, attentive and courteous. Unfortunately not so good coffee

PAPER CUPS, PLASTIC LIDS ! Great coffee ruined by disposable cups. We were sitting in. Asked for proper coffee cups but only disposable cups on offer ! Too late to leave as had already paid. How can a coffee shop not have proper coffee mugs. It cant really consider being one with paper cups. What a waste and no consideration for the environment.

Comfy cafe on 2 floors and good service

Delicious coffee, pleasant place, it is a chain, but the quality is good, reasonable prices too. There are many desserts for vegetarians, vegans and celiacs.

No doubt that Caffe Nero is the best spot for coffee lovers in London This branch has lovely atmosphere either for the indoor or the outdoor seats. Quite branch with wonderful welcoming staff

Today I was very disappointed with my visit to this institution. I considered it one of the best coffee shops in London. But after this croissant, everything changed. Worm. There is nothing more to talk about here. Carefully check what you eat.

Our experience in this place was the best! The service was good and the staffs are very kind. The manager in this place is very cool! Definitely coming back!

Very good atmosphere and coffee!❤️‍🩹

London Bridge on the River is a regular meet up point for myself and my friend.

Absolutely ridiculous Too Good To Go service. After my arrival staff members refused to give me the food which I've already paid for. Furthermore they've refused the refund, cancellation of the order, or any sort of compensation, so I end up having no food nor the money I've paid and my time being wasted. Apparently opening the case against them on Too Good To Go is my problem as well. Absolutely outrageous.

It is very beautiful and amazing place with one of the best atmosphere

An array of lethargic, drowsy baristas and an unending line... It's the unfortunate choice for the worst cafe stop.

Loved the place to meet friends

There's a nice area in the café , away from the serving area, almost like a lounge, with comfy chairs and a relaxed atmosphere. The café is quite busy at times and so it can take a while to get served. Toilet is decent enough.

Chairs are ripped, dirty and torn but even worse this is what Sunday late afternoon looks like. This cannot be a regularly checked rest room. It smells like a farm. Shame as location is great. Toilet needs to be controlled access or kept clean. Take your pick!

Great frappes. Very nice cakes. Defo a place to come if market is not your thing.

Lovely place, great area to stop by during a peaceful walk down South Bank and towards the Globe for a Shakespeare production!

One of our favourite places for people watching with our cups of coffee. Went there yesterday but sadly the toilet was dreadful. No loo roll and the floor and toilet was disgusting. Such a shame! One lady exclaimed she would rather 'go' in the river.

Blonde manager was extremely rude and unhelpful.

We usually don't go to Caffè Nero but this one has a nice atmosphere, well seated and a good choice of cakes.

Delicious coffee and lovely place

We only stopped for a coffee and managed to get a table outside. A girl had just cleaned up so all good there. The views are good if it’s not raining and huge inside. The coffee was nice and strong and the chocolate milkshake was great. The staff could be a bit friendlier, not much smiling going on. Maybe it was a long day! 😁

Too busy with tourists and mostly smokers sitting outside.

Ein nettes kleines Café mit freundlichen Mitarbeitern.

Nice place to stop for a coffee near Borough Market

Ran out of ice during summer?! Not good. Anyway got a hot drink which was good as usual.

Really nice atmosphere over here . Enjoying a coffee like nowhere else ☺️

A comfortable place. The chocolate cake was sublime.

Consistently good coffee and frappe.

a hidden gem .... the space is big inside with many settings, including an upper level, with a view of the Thames.

Tremendously delicious cakes. Warm and friendly staff. Comfy chairs with plenty of seating and a bathroom. Try the pistachio chocolate mousse. 😋

They claim to open at 7:30 but I had to wait another 15 minutes because they are moving very slow

Had a lovely day in Borough Market, decided to have a coffee in caffe nero. The toilet was absolutely disgusting. Will never go in Caffè Nero ever again. With prices they charge, surely they can afford a cleaner to look in on the toilet every hour, as this is a very busy area.

Friendly service, plenty of indoor seating, with comfortable seats. Gets very busy on popular tourist weeks, so be prepared to queue for a while.

My happy place ☺️ plus the people who work there are terrific 😌

Good location, good staff, tiramisù was too dry

Bra utbud av drickor, gott kaffe

Has a nice two story space and is open till 9 PM! Which is great for studying although it’s relatively busy most of the times. It doesn’t have that many plug outlets either. The coffee is also pretty good.

The place is big and nice, there are many seats. But they were not cleaning the trays and cups so often.

Was lovely for first vist ..my son coffee bit cold but hey he enjoyed it ..lovely staff my tea was boiling hot nice an atmosphere. To have a chat sn coffee ☕️

It's a convenient location, and it's large. It's also pretty busy. It was a bit grubby though when we visited on Sunday. There was a bit of a wait but the coffee was fine. We were drinking in but still got served in disposable cups. I think that was for the staff's convenience rather than hours. Maybe they didn't want to have to do the washing up or the dishwasher was broken. Also nobody was wiping down the tables between customers. Maybe that's because it was nearly the end of the day or they were short staffed but it was noticeable.

working late hours, very good location, lots interesting things around

Mesas sucias, baño desagradable. Cookies muy ricas.

Very busy on a Saturday evening but managed to get a table and enjoyed a latte. Would have preferred it in a china mug though.

Hicimos una parada, cafecito y cargar de móvil, es una cafetería tranquila y bien situada

This restaurant should be closed! 8 month pregnant and after I had a tea with a cake those people told me both toilets are not working and refused any help! Is it legal to serve drinks and food in the place with no toilets? Had same experience with exactly this Caffè Nero a year ago! Was not pregnant then though, but this time - this is really not acceptable! Was referred to nearest public toilets on Borough Market but those were closed already at 7.30pm, even after coming back and begging them to open the toilet they didn’t! Seriously?! Also the dirtiest of all Caffè Nero’s. Literally cups and food packages left by customers are all over the ground floor. And it is not a busy time - the cafe hardly has few customers. This is such a shame, honestly. The location makes this place to look like a great spot. But those guys in there are absolutely lazy/not really doing their job and should never work in hospitality. Careless people.

Příjemná kavárna, ale odporný páchnoucí záchod bez toaletního papíru. I na nádraží je větší čistota.

I was going to buy a coffee but needed to use the toilet first. It was absolutely shocking. The floor was so wet that I couldn't put my bag down and the toilet seat was drenched and quite disgusting. There was no toilet paper but I didn't need any as I couldn't possibly use this facility. I walked out and told a member of staff how revolting the toilet was. She looked at me blankly!

This is right next to the Golden Hinde. Coffee is good. Lines move along.

This was the dirtiest place I have ever been in the toilets were filthy and smelly, the tables were left messy. It just smelled like an opened drain 🙃

Went to get a coffee and croissant before work and the guy charged me twice for it, told me he didn't charge me before and refused to give me a refund.

Average coffee and starting to get old and felt a little dirty now the timber surfaces everywhere are starting to get a little sticky…

Limited range of food options, some sandwiches and toasties but not many cake options. The seating is usually great, there is usually some space. The staff and coffee is also nice.

I only saw 2 staff working at the time of visit. The tables needed clearing and cleaning

Coffee is good, but a bit slow serving coffee.

No toilets, no glass or ceramic cups, just paper and plastic cups, garbage everywhere

Ci siamo fermati qui per fare una sosta e scaldarci. C'era molta coda alla cassa per ordinare e pagare e l'attesa era proprio davanti alla porta dalla quale entrava freddo. Al piano di sopra per fortuna era molto più caldo, quindi ne abbiamo approfittato per berci un te caldo in tranquillità. I ragazzi al bancone molto cordiali e gentili.

Good experience and if you sit outside a great view of the replica of St Francis Drake's Golden Hind ship which he and his crew sailed around the world

One of the doors did not close properly so cold air blasted in as people came and went. Good staff nice coffee.

Big shop, seating downstairs and upstairs, with good views from the L shape window space they have. Nice drinks and staff.

Sono guida turistica e vado spesso coi miei turisti a fare un break coi miei turisti da Caffe' Nero. Il posto e' carino, ma c'e' sempre lunga fila, forse ci vorrebbe qualcuno in piu' al bancone. Oltre a questo, CAFFE' MACCHIATO E CAPPUCCINO SONO 2 COSE DIVERSE, ma ho chiesto un caffe' macchiato e mi hanno fatto un mini-cappuccino, e quando ho di nuovo chiesto un CAFFE' MACCHIATO mi e' arrivato un bicchierino pieno d'acqua calda con una goccia di latte. Ho provato a spiegare cos'e' un caffe' MACCHIATO, ma hanno detto che mi sbagliavo. Uno dei peggiori caffe' presi da Caffe' Nero. E arroganza di non aver sbagliato.

Great place for a catch up, quite busy so adds to the atmosphere

I like the look and atmosphere of this coffee shop located in a historic area. It has a nice view of London skyline. I enjoyed it very much.

Nice cafe, busy on weekends, close to river bank. One can have a nice view of River Thames and stunning landscape of London while sipping the coffee. We really didn't like the service and it took long time to get the order done. Also, the cafe was not clean.

Nice coffeehouse with great stuff and beautiful interior

Service was slow and I had to get a new drink because the cup used had a chip in the rim

This is actually such a cool spot to sit for hours whilst working. The location is quite cool and the views from the top floor 10/10. (The Gherkin/ city of london skyline) The chairs are comfy, although the majority of the tables low-set, so you can’t really sit upright and put your laptop on the table, keep in mind.

I’m a Caffè Nero fan but first time at this branch. Really like the setting and certainly on a cold winter late afternoon it’s a great venue. Really liked the upper deck seating with big windows and views over the street below. Cozy at the same time. Plenty of good seating downstairs as well. Coffee and hot chocolate as nice and tasty as normal. Staff friendly and efficient.

Caffetteria di stile italiano, sale ampie e confortevoli. Personale inadeguato per numero e poco esperto, lunga attesa per un semplice caffè

Ambiente super agradável, café de boa qualidade, aliás, você pode matar a saudade de tomar um cafezinho mineiro,tem dois salões para refeições, WC e o gerente é brasileiro então, pode conversar em português sem se preocupar com seu inglês 😉. Eu recomendo, muito bom.

Good coffee stop on the way to Tate Modern. Can't keep up with keeping the tables clear though.

Relaxed coffee shop. Lots of comfy seating and great coffee and service.

Every time I go there staff are very friendly, coffee never disappointed. Amazing view from the 1st floor.

Good coffee as usual. Great batista.

Friendly staff but unfortunately half the coffees (including specials) weren't available as some of the items weren't in stock. This was a Monday mid day.

Worst Internet in UK you can’t find it in this Nero Café

Had tea and a coffee cake slice and sat outside opposite the Golden Hind ship. There was a queue but I was served quickly and the staff were friendly and helpful.

Was OK.. typical chain.. other than location which isn't typical!!

Un buon caffè fatto con una vera macchina da bar dentro una vera tazzina!

Lots of seating around however there is limited outlets for if you need to plug kn and work, therefore great if its a pit stop coffee but less great for a long stay. Also, there's one disabled toilet... Expect a queue.

Chilled place, enjoyed myself in the company of my friend. Great spot