Cafe In The Clouds in Portsmouth

We had the BEST visit ever with our fantastic guide Lindsay. Accompanying a group of French air traffic controllers on a language course, the Spinnaker Tower visit was a highlight of our stay in the UK. Lindsay was the most dynamic and enthusiastic guide I’ve ever had the pleasure of meeting. She’s a natural, and made us feel like VIPs. If you’re planning a guided tour, INSIST on having Lindsay!

Had booked high tea which was very poor service shocking and cakes looked like from Iceland cheap ! They do not cope with allergies my grandaughter had nothing until they finally found a plain scone but that was when we had all finished

I visited solo on an afternoon. The two gals looking after the place were unfriendly and unhelpful. I left without making a purchase and would not recommend this place.

Views were fantastic, had a high tea there and it was superb, very tasty with plenty of food. The staff were very good and efficient. Thoroughly recommend this for a special treat.

Thought the whole Spinnaker Tower experience felt a bit tired & shabby, thank goodness the views are good. Had a Virgin Experience voucher (rubbish & would never buy again - but that’s another story) so booked High Tea. Not impressed with how it was organised - had to wait for everyone to assemble on the viewing deck then had to wait for the lift then had to wait to be seated. Presented with our high tea which looked okay. Sandwiches were very mediocre with very unimaginative fillings. If you don’t like mustard on your ham or don’t like cream cheese you’ve had it. The scones were okay. The cake selection was slightly more interesting with some decent macarons and little pastry cups with nice fillings. Cup of tea was nothing to get excited about just two breakfast teabags in a pot. It would have been nice to have had a choice of teas although they did have fruit teas if that’s your thing. The staff were pleasant but it looked like they were struggling to cope. To cap it all the guy in charge of the lift down was not on the ball and we all had a long wait to get back down. All in all the whole thing was a very average experience.

The view may have been a little cloudy but afternoon tea was absolutely delicious. I had vegetarian finger sandwiches and huge scone with clotted cream and jam and at least 6 little delicacies, with unlimited tea/coffee or in my case a little bottle of prosecco. We were looked after so well by a lovely gentleman and a young girl, we even got a box to take what we couldn't eat, and by the time we finished the clouds had lifted and the view was amazing. What a fabulous afternoon well worth the money.

Maybe my expectations were too high as I had been celebrating my 50th birthday all week and this was the last treat. However considering the price of high tea I was expecting more of a special moment. The staff seemed very laxy daisy, they were never rude but just seemed more interested in talking to themselves rather than seeing if we needed anything. My cousin had to go to the counter twice to ask for more tea, extra milk and extra cutlery. The teapot was just refilled with water and not new teabags. The toilets had the most horrendous smell coming from them. The leaflet on the table about the jubilee tea was all sticky. I actually had a hair in my scone but did not want to say anything and upset the day as I had not seen my relatives for 7 months. We enjoyed the views but this would not be something I would recommend. They really need to improve on their customer service as people are coming here to celebrate special occasions and this should be reflected on the service. Very dissapointed.

Great high tea , ham and mustard , cheese , tuna and onion and cream cheese and chutney sandwich , scone with cream and jam , fresh berries , macaroons , carrot cake , red velvet cake ect , 4pm so could see Portsmouth in the daylight and dark

We booked for tea for both of us. The ticket price of £35 each including the tower part. The tea arrived and the sandwiches were ok, the scone I had I could not twist open neither could I cut open with a knife, it was so hard and stale. More scones had to be asked for. The cream in pots had their lids removed and stacked on top of each other. Why we have no idea, not very hygienic. The cakes ok. The tea pot was half full or if you like half empty, why when we had to tie up staff asking for a fresh pot. We were given a booklet for the tower. We then waited with a party of 6 people in a group in a very small area for the lift for about 15 minutes tho staff had rung several times for the lift. All un masked, lor We took photos from the tower, be warned most will come out with a blue tinge. I walked up 60 steps to view the top viewing floor and see the garden. Oh my just dead plants, are staff really expected to lug up water up 60 steps so hardly surprising. Take the lot out and create a few seats. One can ask for a chair apparently which is really off putting as none are on view. There was a display film at the bottom with seats set against it, backs to the film, only can be viewed sitting down twisting ones back

I suppose you come here for the view. However the tables by the windows tend to be reserved for those who have booked the afternoon tea experience. We just had the ordinary tables, we ordered the cream tea/coffee. It comes with a scone and clotted cream. It is a bit expensive for what you get, I liked my coffee.

Perfect day family out to the tower and coffee shop in The Cloud. Amazing 360 views, great experience for all ages

Booked a 60th Birthday Afternoon Tea. 10:00 a.m on the morning of the visit, received a phone call. Lifts out of action. Maintenance work had overrun, so we could not have Afternoon Tea in 'Clouds'. This call could have, and should have been made before the close of play the day before. We were offered a refund or a re-schedule (but this would have meant my partner had taken the half day off work for nothing).We asked if there was an alternative on the day. We were then told we could have Afternoon Tea, but in the basic, ground floor cafe. We had paid £60 for the experience of sitting in the Clouds Cafe, with entrance to the Tower included, so we asked what reduction would be offered, were we to accept this suggestion. We were told that NO reduction would be given, 'because you'll still have had the Afternoon Tea'. Totally unfair. The ground floor cafe is 'ordinary'; there are no views like the ones from Clouds Cafe; being school hoilday time, it would have been packed with families - very noisy. Hardly the special experience we had paid for. The official then informed us that we could still have entrance to the Tower ... provided that we were happy to accept that 'today is a stair day' and that we climbed the Tower using the stairs. I have severe osteoarthritis in both knees, so we declined this 'offer' and asked for our money back. Everyone accepts that hitches happen now and again. What ISN'T acceptable is to then offer an inferior experience for the same price. Very poor.

Visited for afternoon tea. All of the food and drink was good. I’d prefer to choose between a fruit or plain scone - fruit was provided. It was a warm day and so it was very hot but the waiting staff struggled to find glasses and jugs to be able to provide water for the table. Great view with some lovely food - worth a visit.

Sometimes, being a solo traveller means that a place can squeeze you win even if it’s booked up. Coming to Clouds Cafe wasn’t part of my plan of going to the Spinnaker Tower but I’m so glad I stumbled across it. The views from the café overlooking Portsmouth are incredible, especially on such a beautiful day. I ordered a chicken, mozzarella and pesto roll with a Diet Coke. There was quite a delay in the roll coming, not that I minded too much because of the views. However, I was really pleasantly surprised when I was given a complimentary bag of crisps because of the delay which I thought was a really nice touch. The staff were extremely friendly and appeared to be very enthusiastic about the job. Definitely taking my husband for afternoon tea there

Lovley cafe great views of Portsmouth and surrounding areas food and drinks reasonably priced staff very friendly especially Thomas

We received the afternoon tea experience as a gift and on arrival we were able to pick which of the reserved tables we sat at - all of those by the window had been reserved for afternoon tea guests which we thought was great. I’m not normally one for wearing sunglasses inside but do bring some because if you’re lucky enough to get a sunny day you’ll really want them and the view really is lovely! The staff were very pleasant however we advised at the point of booking that neither of us ate any kind of fish/sea food. Unfortunately we were still served smoked salmon sandwiches which seemed to take rather a long time to replace and we were just sat looking at the food not wanting to start until it was complete. Unfortunately the sandwiches were very plain – literally just one ingredient, a “just cheese” sandwich, and a “just ham” – then an egg mayo. Some cucumber/tomato/pickle etc. would have helped. However the bread was so dry we didn’t eat the sandwiches anyway. The second tier was probably okay for most but just not to our liking – macrons, Battenberg, tiny Victoria Sponge (these were lovely) and then four cheapie chocolates. The main event though was absolutely the scones! These were incredible – huge and soft and we were able to request extra cream and jam at no extra cost. It was also possible to order a mocha instead of tea, and a green tea instead of standard tea so they were reasonably flexible; but overall I wouldn’t waste money on the first two tiers.

We just loved it The view, the service , sandwiches , cakes and all. The service was lovely and with a smile The walking on floor glass and seeing everything under the tower was a trilling bonus Highly recommend it

My husband and I were treated to a high tea at the spinnaker tower as s wedding gift. The cafe is quite small and could get quite busy at weekends but our mid-week visit was very relaxed. We were greeted by our very friendly server...

Just wanted to congratulate Thomas on his excellent service, throughout our visit here at the Café in the clouds, Spinnaker Tower, Portsmouth. Very attaintive and polite throughout. Had a fabulous visit, helped along by excellent service

The coffee and cakes were lovely, served by a young man with a lovely welcoming smile. The view was fantastic.All made a very enjoyable visit.

This cafe is on the 2nd floor of the 3 viewing platforms on the Spinnaker Tower. The cafe is fairly small & is mostly a “cakes & drinks” cafe but is perfect for a quick drink & slice of cake so that you can sit...

well worth it when we went it was a beautiful clear day and you could see for miles. wouldn't recommend on a dank misserable day cream tea was a little on the pricey side but the view was worth the money. service was a bit...

stopped here for coffe and cake. Service very slow, tables not cleared. Restricted menu though cake and coffee was very good and as it was a sunny day the views were spectacular.

My husband and I visited the cafe in the clouds for high tea and we had such a wonderful time. Your reservation for tea includes entrance tickets to the Spinnaker Tower so you get two excellent experiences to enjoy for one price. The cafe on...

I enjoyed cake with my mum at the top and it was a nice memory of my time on the South Coast. The food was good quality and views fab. A worth while experience and photos came out well.

treat yourself to a very nice cream tea in the cafe in the clouds following a trip to the above viewing floor

You can relax here and take in the views, whilst having a great cup of coffee or whatever and taste some excellent cake. The staff were very helpful and entertaining.Good clean facilities.

we only had drinks, but what a fantastic view all around. well worth going to the top. Even my partner loved it and he hates heights.

Second visit now with elderly parents. Excellent visit, very nice sandwiches and tea. Really lovely views .

.. you can just have a hot/cold drink and a piece of cake while you take in the view .. very friendly staff who are happy to help .. (reached by climbing up a lot of steps after the observation floor ..)

New to the area with guests, booked the Spinnaker Tower Cafe "High Tea Experience" at £27.50 per person. That includes the entrance to the tower plus high tea. For those not familiar with "High Tea" this includes crustless sandwiches, scones with Cornish clotted cream and...

After taking in the views at the 3 different levels on The Spinnaker Tower we decided to treat ourselves to a cream tea. Glad we did it was very nice ! A large warm scone with jam and clotted cream with a pot of tea....

This is a great place to relax with wonderful views over the Solent. There is a good choice with very friendly and efficient service. The prices are very reasonable especially given the location where you would normally expect prices to be artificially hiked up. It...

We found high tea to be very overpriced for what it was - plain white bread sandwiches with bright yellow butter and a small selection of mini cakes. Scones were nice but for the price I would just expect a bit more.

Took advantage of our attraction ticket lasting 12/months to revisit the tower. Had a lovely cream tea and enjoyed the view.

Visited tower and asked if any tables available as best to pre-book. 4 available so took us straight up - Only cold food available due to safety, hot drinks though! Had tea cake and sandwich cake with latte and earle gray tea. Lovely, did not...

Five of us visited the Spinnaker Tower for afternoon tea over the Easter weekend for my Grandmother’s birthday present. The views are nice but I wouldn't recommend the afternoon tea to anyone. On arrival, we were pointed to our table and left there for 10...

Lovely cafe at the top of the Spinnaker Tower BUT they put 'RESERVED' onto every table even though no-one is using them, or even going to use the table in the next 2/3 hours. According to the waitress they put the reserved ticket on the...

Great tasting cakes and scones with a decent coffee or pot of tea .. Just one thing there are about 5 small flights of stairs to climb to reach the cafe ..

You can’t beat the views from this little cafe of the busy Solent. However there was only one member of staff on and the tables were a bit of a mess, it’s not cheap so another member of staff would be advisable to keep customers...

I love the Cafe in the clouds, the coffee and tea is great! My problem is I forget to drink it because of all the distractions visible in the harbour, marina and Solent! Served by James today who was very caring and attentive. Thank you...

Excellent location near the top of the Spinnaker tower. Lovely coffee and scrummy scones with cream and jam. What could be better?

not the best value but a great l.ocation for a coffee and cake or a light meal. Can get busy on weekends

I have happy memories off each visit I make to Portsmouth. Went up the Spiniker Tower with my husband for the first time. He had Dementia, but thoroughly enjoyed it. My husband passed away not long after. I next took my Grandson, he loved the...

Last minute booking which they managed to accommodate. The High Tea was excellent, not pretentious just good quality ingredients. Service was good. The interior decor may not be a scratch on the Ritz or Fortnums but the views on a beautiful summers day made this...

We visited on Monday 17th July at lunch time and was served by Charmaine. Perfect customer service from Charmaine, friendly, smiley, even though she was working (very hard) on her own, she couldn't do enough for us! We had a cup of coffee, glass of...

We visited on the 12/07/17 after spending sometime on the lower floor looking around we went up to the Cafe the view was fantastic but Megan that took our order was terrible we ordered a coffee and lemon muffin and my wife ordered a cream...