Cafe Helen in City of London, Westminster

Good food and good vibes as always

Lovely people in charge, mad is feel right at home whilst waiting for our food

Helens as alwsrs been my fsvouritegor tge lsst 35 years shd tinight boughgt back sobe great memories live tye placs

Firstly unprofessional staff they lough at customer with different languages they don’t care about customer . And food was average not good quality and quantity of you compared with money anyway that’s my last visit there’s a lot others options should go there.. very disappointed ☹️

One of the best shawarmas in London. Had the large mixed shawarma. Meat was filled to the brim. Highly recommend

I Ordered Mix Shawarma The Food Quality Was Absolutely Rubbish and Tasteless! NO SUCH THING AS SHAWARMA! WASTE OF MONEY! DONT FALL FOR THE FAKE REVIEWS!!!

Authentic Lebanese food. Great value and a warm welcome.

My wife always knows the best places to eat and Cafe Helen was no exception. Authentic, delicious, affordable food and friendly staff!

Great foods and services. Staff were amazing Highly recommended

Excellent service, great taste, great ambiance. Definitely recommended

Best Shawarma ever I tast in my life

I bought a large size shawarma which cost me £13 but it consisted less meat than a small doner from a Turkish restaurant. It might seem good for some people but I have worked in kebab shops and It was not impressive.They just put a load of sauces on it so that the customer just may be easily duped. Apart from this,the meat was not properly cooked.I had a very disappointing experience and won't recommend it to anyone.

Its was amazing experience The shawarma its amazing and the sauce was the best and the price was reasonable Very good experience

Sumptuous food and excellent services . Recommend anytime .Best on Edgware Road.

I used to be a fan of this place for shwarma. Especially took my family there to impress them. Ordered in advance over the net. Wrote that i would not want spicy sauce, but requested for extra tahina and pickled in our meat shwarma. I asked at the collection if the order was understood, and the gentleman said yes. We took it away and on the way we opened and we had a dry shwarma with hardly any pickle and hardly any tahina. We bought almost q0 shwarma and the taste of the marinated meat was so subtle that it felt boiled.... It was very disappointing that despite all the checks the order was disappointing and even thinking about it the taste of the night's shwarma puts me off from going there again.

If you’re in edgeware road or nearby you must get a shawarma. Don’t waste your time eating anywhere else.

The best shawarma in London, other than all the restaurants, and the kibbeh and tabbouleh are excellent

Delicious food. 5 star. You should once give a visit. Fayaz Tourist from India

The food is very very delicious And their service is great

Excellent food, quick service, lovely staff

Its wicked shawarma and very good staff and very frindly

Staff are very friendly, top service

Very good food and good customer service

Owner should have to focus for the service after by kebab .They do not take care of customers Overall kebab is ok 👍 👌

Not sure why but this time shwarma was quite dry and lacking pickles. They gave us extra pickles and tahini though as per my order but didnt actually put it inside the shwarma

Food flavour and quality is extremely poor needs to be fixed tasted adjusted whatever the restaurant needs to do to step up

It’s an ok shawarma. Not the best as many say here. I had the large lamb wrap which is: 1. Expansive 2. Not spiced enough 3. Narrow and long 4. I can’t see all their toppings which is a must in any shawarma place.

Best shawarma ever falafel box is amazing thanks for chef macrona for best serving and high quality of food

Good customer service and very hygienic place and good organizing

Food is great but some times they miss out part of the order - particularly drinks

I’ve been eating this shawarma from 2009, still same rich taste, extremely delicious

Best Shawarma I’ve had in a long time. Their spicy is pretty spicy so if you have a low tolerance, ask them to do a little spicy. But you definitely want to get a little bit of that chili sauce on there, it makes the whole thing.

very bad service. food was not nice at all. they rushed my order and didn’t listen to any of my requests. i advise you don’t come here

Great experience, very friendly staff and fresh food

Amazing service! The best in london

Very tasty shawarma and a very positive experience. The meat and chicken portion in the mixed shawarma is very well distributed and packed with flavour. The staff unwrapped our shawarmas for us and showed us the traditional etiquette of eating a shawarma without spilling it. Very good experience 10/10

We were 3 people. Ordered 2 chicken shawarma 🥙 and one lamb all are good in taste the secret of recipe is the juiciness of the meat 🥩. Try once i hope you would like it if you are meaty lover

went last night had a chicken sharwarma it was lovely and the chicken was really healthy and not greasy like some other places.

I had an amazing experience here! The food was absolutely delicious, and the customer service was perfect. As a tourist from Canada, this was my first time trying this place, and it exceeded all my expectations. Definitely one of the best dining experiences I’ve had!

Best place for shawarma & shisha.. I love to cycle here just to unwind and enjoy. Top service from all the staff I always get looked after by everyone ✨️✨️✨️✨️✨️

Amazing place for brunch, and dinner. For all salad lovers, you have to try number 4 on the menu, “Fattoush” amazing best I’ve ever had.

Your cafe served by and far the best Shawarma I've ever eaten. Treated so well by the staff while we were there, you cannot beat the service you all provided. The food was incredible, we had a mixed shawarma platter, ended up with a chicken shawarma wrap by accident (but I wanted it in the end so paid), the unleavened bread was fresh and tasted great to scoop up that delicious shawarma with the dips that went with it. The falafel, clearly made fresh, falafel that is actually green when you break it open, with just perfect seasoning. 5/5 for me, and will return! Thank you, this was my after hospital surgery celebration meal, I was craving some authentic shawarma, and you certainly didn't let me down! Massive love to you

Went yesterday and had 6 shawarma they just give us one garlic sauce what a cheap service they are giving us and also they charging more and reduce the quantity of meats and chicken inside the breads,this is the shame for us specially when we r Muslim! When the shop get more customers they start to charge more and reduce the amount of food all restaurants they do this and service get poor never go again as we felt shame front of our guest when we asked them that we need to sit inside, they said only take away and we eat while we r standing. How rude they are. Shame on them.

One of the best authentic shawarmas I have had in London

Its spaciousness is weak Provocatively, he ordered a shawarma. He said it had to come with appetizers. He couldn't order a shawarma, but the store was empty I said there are others who feed and welcome guests Unfortunately, I do not recommend it Abdo

Very nice food and amazing service

Went to Helen after a long long time, the Shawarma was beautiful, although he forgot to put the chilli sauce. We ordered one Falafel wrap as well, he made it fresh and it was superb.

Always bursting with the very fresh shawarma aromas. The service is impeccable. Food simply great. Always a pleasure to visit.

Aug 2024, food was ok this time. June 2023 - food was good but not as good as last time. 9 momths ago Undoubtedly the yummiest food.

Lovely food and hospitality. Thank you !!

Great place with great food always.

£20 for a shawarma without a drink is an absolute joke. Food was very very average.

Dear Mr Helen, First of all Take my Salam and dowa. Last 2 years whenever I went to London I didn’t miss to visit Helen cafe. Your food quality and taste is very good. I really appreciate that. But Last Friday when I went there something very bad happened with me. The way I was treated was completely unacceptable. I went there sit on the table ask for the menu. Then one of your staff his name is Farag come to me for the order and I gave order for LAMB Burger and then he ask me any drink and told me to take my time and he will come back. After checking the menu I have decided not to order any drink. When Mr Farag come back I told him no drink only Lamb Burger. After that he get very angry start insulting me in Arabic language. Next to my table there was three arabic man he start talking with them about me and start insulting me. Both Mr Farag and three man laughing on me start insulting me. It makes me very upset and broken. Then he came back with burger give it to me and again insult me in arabic language. After I had my food I have seen your other team members they are really good. They ask me how was food? They were welcoming. But after that I have decided not to go cafe Helen again. Because I don’t want to see Mr Farag face again. I never receive this kind of behaviour from any restaurant. I hope you will look on this matter.

Fantastic night out with the family. Thoroughly enjoyed

A Hidden Gem That Never Sleeps Cafe Helen is an absolute gem for food lovers, especially those with a taste for bold and authentic flavors. My recent visit was nothing short of exceptional, and I have to give special mention to the Spicy Mixed Shawarma Lamb and Chicken Wrap. It was a perfect blend of tender, juicy lamb and succulent chicken, wrapped in a warm, fresh flatbread. The spices were just right--enough to give a satisfying kick without overpowering the natural flavors of the meat. What really impressed me was the speed of service, it was served hot and fresh in no time, which is a huge plus for anyone on the go. And the fact that Cafe Helen is open late hours 4pm to 0600 am means that no matter when the craving strikes, you can count on them to deliver. Highly recommended!

Disgusting food and bad service

Very bad, small portions, expensive prices and bad service

I have been coming here for years best food, shisha and service thank you guys

Best shawarma in london,great service and lovely stuff,highly recommended

The worst thing is when the place uses the halal logo only for advertising purposes. I entered the restaurant and asked to pray. They told me there was no place to pray. I took a chair and said to pray on the chair in an empty place in the restaurant. I found all the restaurant employees gathered. It's as if I'm in the middle of a disaster. I'm afraid I'll shut down the restaurant and a customer will come and find the chair I'm praying on not empty. It became permissible to eat and praying has become forbidden in the place. May God help us.

In my opinion it’s one of the best shawarmas I’ve ever tasted the service is 10/10,The shop is cafe Helen 2 best food tasted so far

So yesterday I came to London from Manchester and went for dinner here with my family, but the staff treated us very badly. They were full of racism and treated us like we were begging them for food. I was very disappointed, and the food tasted bad.

Shawarma Café in London, great for a quick dinner.

Overrated, so expensive and meals/sandwiches were too small

friendly staff and attentive. He paid all the attention to offer best service. Shisha was nice. Food was high quality. The best Shawarama in the world!!!!

For every Saudi or Gulf citizen, this is the worst restaurant you can meet in terms of very bad staff. The shawarma tastes normal. We ordered 5 shawarma from him at a price of 9 pounds each. However, he refused to let us sit in the restaurant even though we are a family and insisted that we order other orders. The restaurant is really bad and expensive, until someone goes

The Best Shawarma in the UK—Café Helen is Unbeatable! If you're looking for the best shawarma in the UK, look no further than Café Helen. This place is an absolute gem, serving up shawarma that’s simply out of this world. From the first bite, you can tell that they use only the freshest ingredients, and the flavors are perfectly balanced. The meat is always tender, juicy, and seasoned to perfection, wrapped in warm, soft bread that complements it beautifully. The garlic sauce is a game-changer—creamy, flavorful, and the perfect addition to the shawarma. Whether you’re a fan of chicken or lamb, Café Helen’s shawarma is a must-try. The portions are generous, and the prices are great for the quality you get. The staff is always friendly and quick to serve, making the experience even better. It’s no wonder Café Helen has earned a reputation for having the best shawarma in the UK—it truly lives up to the hype. If you’re in the mood for authentic, delicious shawarma, Café Helen is the place to be. You won’t find better anywhere else!

shawarma was raw meat ,asked the one serving said don not say loud they changed but the taste horribile bread burnt meat tasteless never eat there again keep away from them

We’ve been coming to Helen Cafe for 25 years, and it’s still the best shawarma in London. The flavors are as authentic and mouthwatering as ever, bringing back memories with every bite. It’s rare to find a spot that consistently delivers over the decades, but Helen Cafe has nailed it. If you want the best shawarma in town, this is the place to go.

Nice cafe with good shawarma and the chicken shawarma is very tasty

The service is good, welcoming and friendly. The food is cooked very well, the food was very hot so cooked fresh there and then. I think there could have been some more chips with the chicken and burger meal for the price, but overall was good.

No replacement for this Shawarma. I have tried many different shawarmas but would consider Cafe Helen as one of the best and top rated Shawarma in London.

The food is amazing, top 1 in London

The place is cramped for those who eat in the restaurant. The meat and chicken shawarma is delicious without salad

Used to be a great place serving excellent shawarma by nice people. No longer, staff are extremely rude and food is average. Much better shops around now like quasioun in Bermondsey

The work is excellent and the food is very fresh

Unwanted people's standing outside the shop

Good staff and very good management and lovely food

Helen 2 Abmahamed good service 👌

This place is a vibe . I went with my three friends, and the shisha is absolutely lovely . It was an absolute vibe.rakan was absolutely polite and respectful very attentive too my friends and me 😊 also the weather was good so that makes it easyb

Rakan was amazing. The hospitality and sheesha was amazing 🤍

Excellent service shisha fantastic really i enjoy so much highly recommend

A wonderful and beautiful cafe, and the most beautiful man, Rakan, has the highest morals.. worth a try 👏🏻♥️

Nice shisha and rakkan is the best man

Great Shisha, quick and super friendly service

Great place down the E Road, good vibe and good service highly recommend

So horrible I don’t like the quality and test of shawarma,I ordered mixed shawarma and I don’t like it,even I got stomach pain as well not recommend 👎🏼

Rakan is the best waiter there. Great service.

Food never arrived and it said on app delivered!!!

Come here for the best shisha and food. RAKAN is the best guy about, come and ask for him whenever you come here!

we were served by Rakan and have to say the service was tremendous! really friendly and accomodating!

Excellent service by Rakan as always. He always go out of his way to be helpful. As usual, the shawarma was out of this world. And the shisha that Rakan recommended was amazing. I'll definitely keep coming back here.

Good food good Shisha and amazing service

It was a good schwarma but 17 pounds for a weapon with chips and a drink it very pricey. Had the lamb which was good but don't get the massive hype.

Shawarma, falafel, etc. are popular and prepared on order. Staff is efficient. Management may be improved.

Lovely people a d delicious food! 10/10 I recommend you try their Falafel Wraps

I don’t understand what I write that they never read, I spent a lot of money and what I get is no sauce at all and missing items

Not had a Cafe Helen Sharwama in ages and was not disappointed. The food was on point as well as the service and the portion size was really good for the price.

Best falafel or shwarma in London

Delicious lamb schwarma and mango juice. The meat was so juicy and crispy. Loved the pickle in it too