Based on 1.415 opinions finded in 3 websites
Based on 1.415 opinions finded in 3 websites
Nº 4739 in 7028 in City of London, Westminster
Nº 35 of 54 Lebanese in City of London, Westminster
CUSTOMERS TALK ABOUT DISHES WITH..chickenmeatlambchillioldcookedOpinions
Love the shawarma here their chilli sauce is the original one you use to get in their old branch Beirut express
Fatima D . 2024-08-22
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A wonderful restaurant in terms of The taste of my chicken shawarma experience was 10/10 I wish them continuity and success. Thank you I will try again if I think about eating shawarma unless they have it
Saleh Ruwaite . 2024-08-22
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Best shawarma in London. I visit whenever I am in the area. Service could be better but quality of food makes up for it. Highly recommended.
Asim Mirza . 2024-08-21
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Best shawarma in London hands down
saif rafiq . 2024-08-21
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Fudged my order. Shawarma was still good, London prices though… I thought bloke would be nicer to a fellow leb.
Lachie Wilcox . 2024-08-19
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The best shawerma ever, order two sandwiches only if you’re really hungry.
Loai Al-Utaibi . 2024-08-16
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A beautiful restaurant. I thank Firas and Sami for their elegant treatment and quick service.
Abdullah Khaled . 2024-08-13
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So it's a shame to be honest with you because the shawarma is one of the best that I've had so far. However, the customer service and the atmosphere when I was getting served wasn't great at all. And honestly speaking, if my community did not recommend this place to me, I would have just walked out and not paid and got my Shawarma purely on the basis of customer service. I believe customer service is a critical part of any business. That being said, the customer service needs to be improved and that is why I gave this place a 3 out of five. Watch my video on my social media. Follow Jay verified
Jay Verified . 2024-08-10
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We came w a group of 6 and Feras gave us a kebab and hummus to try Everything was so good we got that was sooo good I wish i could give them more stars
roben azdasher . 2024-08-08
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Finaz was so attantove and his service was so welcoming, thanks to Finaz and Ashroful.
hasti rahimi . 2024-08-07
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Not like the old times. Its use to be very buzzy and food was great. Didn’t enjoy it much this round.
Ahed Marzouk . 2024-08-05
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Generous 2 star because the food wasn't awful. Terrible service. The man at the check out was eating and he literally did work on his laptop for like 5 minutes as I was stood there waiting to order. I've studied in Egypt and other Arab countries and personally never experienced being given a receipt and then being told I need to take the order down to the kitchen myself and give it to the chef or they won't start the order... Like... Mate that's your job. Speak to your own kitchen 10 feet away from you. There was also a bad smell coming from the back rooms. Like off meat. It was pretty rough. Oh and also, they wouldn't charge my phone... I mean that alone wouldn't be an issue. They are a restaurant, not a tech shop. But it rubbed me the wrong way after everything else. All that said, when the food did come, it was nice. I mean it was fine - how bad can a shawarma be? Huge rip off price wise obviously but if you're wasting money in London anyway... Personay I'd recommended you just go somewhere else on the same street with better service, more comfortable interior and just as good food for the same price. Generous 2 star because the food wasn't terrible.
Sam Martin Burr . 2024-08-03
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So overpriced!!! I get the shawarmas being over £7+ because it’s meat however waraq 3anab being vegetarian and £7 is outrages!! Before it was £3/£4. I also want to mention this used to be the best place to get shawarma however it has gone down. Greasy, chicken and meat is hard/burnt. I wish I took pictures.
M S . 2024-08-03
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Service can be very slow and ignorant (was given the wrong order multiple times) when busy, however the shwarma here is a solid 7/10.
Rami Al-omoush . 2024-08-03
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Best tasting shwarmas around although their portions have gone smaller.
Babul Ali . 2024-08-01
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This used to be my favourite place for shawarma, but lately, the quality has really gone downhill. The meat is often dry, and the overall taste just isn't as good as it used to be. It's disappointing to see such a decline.
virgo Tami . 2024-07-28
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After a long night of poker at the Vic, I often look forward to a Shawarma from Helen’s. A friend recommended this place, so thought we’d try it. We ordered 3 Chicken Shawarmas, and I asked the guy preparing the wraps to leave out the chilli sauce for mine. He replied “no problem” then asked if the other 2 wraps wanted chilli, my friend said yes. Upon giving us the 3 wraps, I ask which is the one without chilli? He says “they all have chilli”, and I replied that I asked for mine without, and he said “no, you said chilli in all of them”. Again, I explained that I told him no chilli sauce in mine, literally 2 minutes ago, and he replied “not my problem”. Maybe that’s what he meant earlier when I asked for no chilli sauce… “not my problem” rather than “no problem”. Unprofessional and rude staff! I saw one of the chefs wiping sweat from his forehead and then gripping up a Pita with the same hand. The amount of chicken given was pitiful and it felt like I was eating a vegan wrap. Super oily, but I guess I saved some Carmex that night as I left the restaurant with greased up lips. Won’t be coming back. I’ll stick to Cafe Helen!
Dom L . 2024-07-22
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Very very small for the money you pay. £19 for two very slim, Lightly filled wraps. Bit gutted. Was surprised by the size. Good taste. Bad portion.
Tim Booth . 2024-07-12
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In past years good. Now very bad. Same staff. Unexplained. Not worth a visit at all.
Ricardo Greenspan . 2024-07-04
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The food was terrible. This place is not what it use to be. All of the food that was ordered food smelt off. The cook was sweating alot, I couldn't help but wonder if some of the sweat had gone into the sharwarma.
Dolly T . 2024-06-27
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The best shawarma in the world, period.
Hummayun Zahir . 2024-06-15
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My favorite Shawarma place in London. If you like Lebanese Shawarma, you should try it.
Waleed . 2024-06-10
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Been going here for over 20 years. Consistently great food.
R K . 2024-06-10
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just get the shawarma wrap, don’t fuss with anything else.
Sheida N . 2024-05-29
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The best value food in this area! Great quality and affordable prices, the staff are also kind and friendly
Kylie Dong . 2024-04-25
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In my opinion the best Lebanese shawarma. Their marination of chicken and lamb is so good and their chilli garlic sauce commination is elite. Pretty reasonable prices too
Halal Food Therapy . 2024-04-24
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Best Kebab! I have eaten at Ranoush since 2001 and loved it. In fact in my transit flight at Heathrow I had 6 hours free time so I rented a car just to go and eat it Ranoush.
Chanet Rattakunjara . 2024-04-01
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Have been frequenting this incredible establishment for over 20 years. It never fails to deliver the very best shwarma.
Dara Nasr . 2024-03-28
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Good food and hot sauce is a plus.
Khalid SS . 2024-03-20
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Exceptional food - best mixed shawarma in the area and best moutabal. I’ve eaten here at least once a month for about 3 years - they never dropped the ball. It’s more of a grab and go place. Someone mentioned the staff is aloof - the gentleman in question will always take your order properly and he’s so helpful! The people wrapping the shawarma are quit and considerate.
Anca P. . 2024-03-16
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The restaurant has significantly improved under new management. Good quality and quantity is improved a lot. Service is at new level never before
sherazia cheema . 2024-03-09
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asked them Beef shawarma 10/10 £10 Chicken Shawarma 8/10 £10 Stuffed lamb 9/10 £21 A beautiful Lebanese restaurant, the best meat shawarma I have ever tried
abdulrahman . 2024-03-07
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Good food and great customer service
Hanna Jaffer . 2024-03-06
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Excellent food Everything made fresh
Lance Kawelo . 2024-02-23
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Delicious wrap, lovely staff, great value
Cal Hewitt . 2024-02-17
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Love their lamb shawarma and fresh juicea
Hussain Haider . 2024-02-07
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One of the best Shawarma restaurants in London. The freshest tastiest Chicken and meat shawarmas. Pickles and Lebanese specialities. Kobeba and Houmous Tabouli and Tahina.
Nikki K . 2024-01-01
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Utterly disappointed, not the same it used to be 5 years ago. Kebab is tasteless and very dry, cannot taste anything. Ordered a chicken soup and all it tasted was like eating paper with milk! Cannot think of a better way to describe it. Honestly avoid this place. I do not recommend this place.
john west . 2023-12-31
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Best shawarma in london. Tasty and perfect. Hope they open a branch in south london
Skankz 121 . 2023-12-26
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Been coming here for years the lamb shawerma is top quality juicy 😋 they have nice chips too.
Yasser . 2023-12-24
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I love Ranoush, the whole menu. I have been eating here since I was a young boy. My father used to take me. I now take my children. THE BEST SHAWARMA IN LONDON no contest.
Jamal C . 2023-12-21
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NO CONTEST. THIS IS THE BEST SHAWARMA IN LONDON. I HAVE BEEN EATING HERE FOR OVER 20 YEARS. I AM YET TO FIND BETTER IN THE UK.
Jamal Campbell . 2023-12-21
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Been there multiple times and enjoyed went there 16/12/24 and lamb wasn’t cooked don’t know about the chicken couldn’t eat it vile
Elaine Larvin . 2023-12-17
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The best chicken shawarma, 6.50. Lamb's good too. I'd get drunk somewhere in London and I walk back here before going home. I always remember this place being a “vibe”… and I always forget to take pics.
Otoa Ise . 2023-12-10
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الشاورما عندهم طيبة، متوفره بالدجاج أو اللحم وممكن يعملها لك مكس مُشبعه جداً وطعمها طيب، الأسعار في حدود ٧- ٨ باوند يعتبر مرتفع لكن أشوفه يستاهل وعليكم بالعافية
عبدالاله ابراهيم . 2023-12-05
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When I come to London it's my go to place. Best Shawarma in the UK
richard edgington . 2023-12-02
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My friend suggested me to try lamb shawarma and it was mind blowing. I couldn’t remember to take a picture
Vinayak S . 2023-11-21
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Same as always we just have to go through the Ranosh for dinner but unfortunately I don’t believe with new management, they have had arguments with me for just a small garlic dip and that was horrible when we spent £65 but they are not going to make me feel satisfied with a garlic dip even though it’s take out order,unfortunately rude chef and not recommending it to anyone please avoid this restaurant if you want to have nice time with your family, 👎🏻
Zartosht uk . 2023-11-20
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If you want unprofessional service and oily food, go to this restaurant.
meshal alharbi . 2023-11-13
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Absolutely disgusting food. Never again 🤮🤮🤮🤢🤢🤢🤢
Ra Na . 2023-11-12
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Ordered chicken shawarma… was soo ordinary… cold meat, with loads of pickles … poor
A P . 2023-10-08
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I so sorry to say that last night I ordered one mix shawarma and one falafel With Chilli sauce I got home I found no mix but Lamb no chilli and the falafel no chilli as well The problem is the food was so bad I hop the food And service better
H G . 2023-10-02
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Rude imbecile stuff food is absolutely rubbish.
Junaki Akther . 2023-10-01
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Came here now for about 10 years! I have to mention the quality of the food got worse and worse! Last nite we had two chicken wraps and it was very bad! Uncooked chicken skin is not nice! It happen to me twice now so will never touch this place again! Plently of better places around there!
Johnny Macaronni . 2023-09-20
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>> RECOMMEND << General food was good Shawarma 💯 Humoss 💯 Fatosh 💯 Shishtawq 💯 Falafel 💯 Accept Arais عرايس ، I give 20 % only ، it’s not cooked well
Salah Alshamsi . 2023-09-14
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I'm not one for leaving bad reviews. However, I needed to share that this is one of the worst places I've eaten a kebab. Made even worse because I was hungry. First, I saw the customer ahead of me get his food from the end of the counter, and the guy making his kebab literally grabbed the salad with his hands out of the container with grubby hands that he had been touching everything in sight with. When it came to me, I just passed on the salad. The chicken shawarma was probably the worst ever. It just didn't feel good and had a lot of hard bits in it that I had to spit out. The sauce was utterly gross. I ended up having to throw it halfway down the street. It's the next day, and I can still feel the nasty feeling of it even after two coffees. I know it's London, but £5 for fries? The chicken shawarma was £7. i hope they read this review and improve but I have a feeling they won't.
Rocky Hare . 2023-09-07
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I have been coming here since around 2003, sometimes ordering 3 or 4 shawarma wraps at a time (for myself) because it was so good. So juicy, great flavour lamb, sauce etc. Today, after having not been around for a few years I was excited to get some lamb. I got a lamb wrap and lamb platter. I was very disheartened to find the lamb shawarma meat was very bland, other than an annoying taste of too much clove or a similar spice, lacked salt, was not hot, and was not juicy. Also the wrap - £7.50 = ok... but the platter being £17.50.....£10 more for just presenting my ingredients on a plate and adding only a little bit more meat?! A disheartening and disappointing experience after having previously had so many good shawarmas before.
O Muso (無双 生々しい) . 2023-08-28
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Old man serving has terrible customer service. Would avoid this place as much better options available close by
Tom Doherty . 2023-08-23
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Recently had the opportunity to dine at Ranoush with my family and unfortunately, my experience left much to be desired. It's evident that the quality of their food has taken a nosedive, and to make matters worse, the prices have been jacked up to an unreasonable extent. One of the most glaring examples of this decline in quality is the price of a simple can of coke, which now stands at a staggering £2.50 for a takeout. This exorbitant charge for a basic beverage is nothing short of a rip-off, leaving a bitter taste in my mouth before even diving into the meal itself. It's a clear indication that the management is prioritizing profits over customer satisfaction. Furthermore, the overall quality of the food has significantly deteriorated. Dishes that were once known for their flavorful and authentic taste now seem lackluster and hastily prepared. The once vibrant and fresh ingredients have been replaced with a sense of mediocrity. It's disheartening to witness a restaurant that once offered a delightful culinary experience now fall short of expectations. The combination of inflated prices and lackluster food has truly diminished the appeal of Ranoush. While I had fond memories of dining here in the past, this recent visit has left me hesitant to return.
Masood P . 2023-08-21
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محل صغير عنده شاورما ممتازة جدا
Yazeed Almarshadi . 2023-08-20
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5 stars for the fresh lemonade baby, that juice saved me whilst pregnant. Run Don’t walk!
Clare Weeden . 2023-08-13
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Love the wraps and the fresh fruit juice.
A G . 2023-08-12
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Beautiful food, not so beautiful prices 😁
Jihad Hteit . 2023-08-12
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Decent food. A little congested.
Shautech Ltd . 2023-08-12
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الخدمة بطيئة جدا جدا جدا جدا جدا ، اكثر من نص ساعه عشان شاورما
KH ZAM . 2023-08-08
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Their swarma kebab has always been excellent..
Being Bengali . 2023-07-27
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Very good lamb shawarma and fries!
M.A . 2023-07-20
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Great late night food spot. Probably one of the best in the area!
Jordan . 2023-07-11
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They welcomed me at 2:30am even as they were closing down and served me some amazing shwarma!
Yatin Kulkarni . 2023-06-27
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Great sandwiches reasonably priced. All of the shawarma very tasty. And the juices too are great . Oh and the hummus was lovely
Hari Choudhury . 2023-06-22
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Very delicious food and the best thing they are keep opening till late midnight ...
Rashid AlSaadi . 2023-06-16
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Honestly a very average dining experience. Food is expensive and just ok , service is non-existent (a weird system where you have to pass your order to the chef yourself) and the interior is tired.
Sameena Hussain . 2023-06-15
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Always stop here for a quick bite when in London, good food but service is not great, the older man taking the order is not very polite or friendly when spoken too, other staff seem nice.
H J . 2023-06-14
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Excellent suwarma and superb juice.
Tom A . 2023-06-09
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Portions small, space a bit dirty
David Opp . 2023-06-03
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Terrible rude no system not nice rude staff working there Mad me sad to even go there sorry to say I mean there is a way to speak to paying customers.
Zack Akram . 2023-05-27
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Shawarma was expensive and with less meat
Husain Mahmood . 2023-05-27
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Good Food, Good Staff! It Is Expensive But What Do You Expect In Central London
Abdul-Hadi Hussain . 2023-05-21
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Last minute stop on the way home. *Really* disappointing
Donald Mackinnon . 2023-05-18
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Usually good but nowadays the wraps are too small for the price (7£+). Hope they make it bigger or else it’s not worth it, many better places. Also I ordered mix shawarma and got lamb, wrong orders.
IG. 7 . 2023-04-27
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Probably the worst shawarma I’ve had from the Ranoush chain. The cuts of meat were absolutely shocking. Extremely over priced for what you receive.
Humzah . 2023-04-23
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poor service, rude staff, no welcoming or greeting, The person taking orders in his late 50s early 60s was aggressive in his manner of talking to customers.The Shawarma served on plate was barely heated ( almost cold). please avoid
azd g . 2023-04-22
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I love Maroush chain and this place is probably fine for takeaways but I had lunch last week and the staff were unfriendly, the boss is a tall bloke who was very strange and the place smelled stale. It needs a good clean, a refurbish and some new staff! Food was ok but smaller portions than Ranoush normally gives.
Punka Wallah . 2023-04-18
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It’s ok but nowhere near to the sandwiches I used to have in Lebanon.
Mido Wazzan . 2023-03-25
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Amazing Shawarma wrap. All you have to tell them is if you want spicy or regular. Personally I prefer the regular version without the chilli sauce as it’s close to the authentic taste. Everything was perfect 👍must try on Edgware Road
Sneha George . 2023-02-15
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Fantastic lamb shawarma, great service.
Adam Wiśniewski . 2023-02-03
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I visit every time in near by (for over 20 years!), amazing lamb Sharwarama.
Ateeq Nasir . 2023-01-25
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Good place to pick up a shawarma or other Lebanese mezze late at night. Hot fries, good falafel. Very quick delivery in the area. Overpriced though, 6 quid for fries!
Ayesha Khan . 2023-01-08
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A small arab kebab restaurant with incredibly quick service. My £17.50 mixed shawarma meal was ready in just a few minutes. While the food wasn't bad, I felt it could've been fresher, warmer and the portions bigger for the price paid (maybe include a drink for that price). I did really like the chips, they were cooked just how I like it. I should mention the staff seemed a bit aloof and lacked direction. The chef looked stressed out and one of the waiters just ignored me and walked off. Maybe time for new management?
Babs Rahman . 2023-01-07
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One of the best shawarma places in London.
Ahmad Ramadan . 2023-01-03
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Pretty basic canteen style place. Small and can be very busy. The chicken Shawarma is very, very good. That's all I go here for. Give it a try and I hope you won't be disappointed. Mango juice goes really well with your sandwich.
Mary G . 2023-01-03
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The most disgusting thing I have ever eaten in my life. I paid £68 for 4 mixed shawarmas, 4 portions of chips and 4 drinks. Absolutely disgusting, we all got food poisoning and we’re sick from the food. It was not filled and only filled with sauces, extremely oily and such a bad after taste. We were sitting outside and they put the shelter in whilst it was raining so we couldn’t even enjoy our food. After we left, we were walking down Edgware Road and they had put the shelter back out again! Avoid like the plague! Not worth it at all. Disgusting.
Zak Gaming . 2023-01-02
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Seriously what a poor standard of food. Cannot believe you are in business serving food like that. The lamb was full of fat and this was in both shawarmas I had. Absolutely a terrible experience.
Binesh Miyanger . 2022-12-31
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We have ordered 3 beef shawarma wraps and there hardly any meat in it. Each wrap had 3 skinny strips of burnt meat. I have ate there few years ago and it was great but now they cuttings cost and it is very disappointing. Also they made the tehini so runny like water that made the wrap fall to pieces. They charged me £52 for 3 wraps with 3 drinks. Avoid this scam
Honestly Audreyx . 2022-12-28
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Absolutely disgusting the food was cold and the place absolutely smells it was like something had gone off never coming back here again
Kamran Sheikh . 2022-12-28
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Very disappointing. Used to love this place but terrible experience. Lamb Shawarma’s had lots of inedible gristle and the chicken ones had skin with hair. For the price I expect much better and will not be going back as better places on Edgware Road. End of an era for me..
K S . 2022-12-27
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I will never go there again.. toilets are disgusting, service is 0 and the food they are serving on counter is not even properly cooked ..floor, table all are not even clean. Please don’t waste money and is over priced.
Faizan Shah . 2022-12-26
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اسوء و اغلى سندويش شاورما اكلته في حياتي.. تجربة مستحيل اعيدها
Gulf Lover . 2022-12-22
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Food is Good But all the Staff need a Slap!!
Dave Copperfield . 2022-12-19
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Great place for a quick snack and refreshing. Shame it is not a chain and would love to have one nearby. I really don't like Edgware Road anymore.
Rusha A . 2022-12-19
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48 Opinions
We went here on Saturday as a family of 4 after I ate here several months ago and really enjoyed it . After lining up I asked for the lamb burger meal that I had before and was told they no longer did
chickenmeatlambchillioldcooked