Cafe Amore in Surrey Heath

Very rude man in white wearing apron. Asked if he could check pancakes were fresh as last time like rubber, said thats up to the chef not me

We were treated to cream tea here, it was excellent. Sandwiches were beautifully fresh, lovely soft bread, no crusts and full of flavour and filling. Scones were lovely and a selection of mini pastries, which we brought home as we were full! Staff were all friendly and we had a lovely afternoon. Excellent value for money.

Brilliant, efficient & friendly staff. Great food choice across the board, including the best pizza’s I have tasted. Even when they are really busy, nothing is ever too much trouble. Our favourite eating destination!

Lovely friendly staff, nice coffees, quick service, decent portion sizes and very fresh side salad. We had hot pasties which were tasty.

Went on the first Saturday in December with 18 of us on a mini coach. So busy but the cafe has an excellent system in place. They find you a table and then you go to the counter and order and very soon after the delicious hot food arrives. Lovely staff who explain the system if you dont know what to do. The garden centre is fantastic - again with lovely staff and good value. Glad the poinsettias are from a UK nursery.

Had a lunch of cheesy garlic bread and BBQ chicken pizza. The former was excellent and the latter good (maybe a bit more cheese so all the toppings don't fall off). Always a good meal here.

Excellent meals and friendly staff. Simple service but efficient and clean. I am veggy and love the hulumi burger with plenty of other veg options. Prices are reasonable. Much better than so many over priced gastro pubs

Had the pancake stack with berries, normally very nice, so much so that i have told friends as i normally go in once a week. Not today only very meagre berries tough pancakes and very little syrup. Surely you don’t need a chef to create this dish , and berries are cheap and plentiful still. Very disappointing . Think i’ll stay away , as evidently the portion control isn’t working

Disappoint in the quality of ingredients used. Cheap sliced bread used in sandwiches and toasted sandwiches as premium prices are charged. Also insipid pointless side salad. This wasn’t the first time this happened and has deteriorated over past couple of years. Very poor.

Had a lovely time in the cafe with my family. The pizzas were amazing and there was a great selection of cakes to choose from. Staff were super friendly and helpful. Food was quick to come out to the table. Great service. Will definitely come back here soon.

Down from Lancashire to visit our daughter thought it would be nice to have breakfast before returning home. What a mistake. The breakfast was nothing like the photo on the website, beans were cold, the toast was like cardboard and the rest just about warm topped off with grumpy staff who clearly did not want to be there. The “food” literally gave us the sh**s all day. I would give it Zero if I could.

I came here with my mum and children. We found a table, it was quite busy but we managed to find a table in the corner. We had pancakes with bacon which was amazing, best I have had ever. Coffees were brought out fast. We had one missing but the manager Yasmin sorted it out quickly and was very friendly and professional. Best breakfast and really good prices for the portion size, we will be back.

Long time since I visited the cafe. Changed entrance ,can’t enter from food hall,can’t enter from houseplant area had to ask a member of Longacres staff how to get in the cafe. Go to table ,notice number then you have to queue up ,No trays.Give your order and pay. Go to table and wait ! One member of staff brought our coffee Another member few minutes later brought food then few minutes another person brought cutlery and serviettes. Very long winded,by that time coffee was Luke warm. Lunch was not good. Had to exit into entrance. Will not definitely be going back and certainly won’t be recommending it to anyone. Cafe Amore was so much better and their staff

I have been coming to the garden centre for years, but this was the first time I had visited the cafe. I came with a friend on a Thursday lunchtime, and it was bedlam. We had to queue for a table (all the tables were REALLY close together, so I was very twitchy about catching Covid), and it was really noisy. The table we were shown to still had rings on from previous drinks, and my friend's chair was wet (either from wiping or a spill). The plastic menus were grimy, which just added to the downmarket feel. We had toasted sandwiches, which were soggy, and had not been toasted enough, and the salad on the side was unimaginative and of basic quality. The only high point was the upbeat and efficient lady taking orders at the till, who should be commended. I doubt I will eat here again.

Perfect garden centre environment but Tables too close for comfort. The sandwiches and ciabatta fabulous I am a cake lover have tried your scones brownies, slices of victoria toffee coffee chocolate - they all look great but so dry and crumbly, literally clears your mouth of any moisture. Recipe needs a rethink or new chef if it’s the stays the same, next visit I’ll take my own from local shop for them to try/compare I do not go out to return food or eating the replacement when others are finished. This spoils the event that is supposed to be a lovely treat

We went on the weekend and the restaurant was extremely busy. Had to queue for a few minutes to place my order but the queue kept Moving and all the staff were working hard. I was greeted by a lovely lady on the till who apologised for the wait. I ordered and was informed there may be a slight delay as the food is cooked fresh to order. Within10 minutes both the breakfasts and coffees arrived. Everything was hot delicious and the quality of the bacon, sausage and egg was simply sublime! The latte was extremely well made too! Overall a very enjoyable meals.

Stood in a queue for over 15 minutes to the be told kitchen is closed and not taking food orders. Absolute joke. Country in financial mess and businesses are turning money away. Main problem I believe is since this place changed hands from the Italians that were running it as a family style business with care, personality and service to what now exists. Just another arm of Longacres with employees just earning money rather than caring, having personality and giving service.

Gammon eggs and chips very nice! Wife had huge baked potato with tuna and cheese. Coffee very nice too.

Unfortunately the table was not clean and we waited ages for 2 coffees to arrive. When they did arrive the cappuccino had no flavour at all. It was just hot milk. We actually left our drinks as they were not worth drinking. We are unlikely...

Very good service. Tables cleaned before we sat down. Quick and efficient service. Excellent pizzas. Coffee great.

Emily M was beyond helpful when I visited this Garden Centre last week in my search for a suitable houseplant for my apartment. She was really friendly and approachable, something that can’t be said of all young people these days! When I got confused and...

Ok, it was 4 weeks before Christmas so we expected a wait. Having queued for 20 minutes to get in to the restaurant, we ordered, queued again to do this. Food not good value for money - 3 coffees, 1 bacon sandwich, scramble eggs on...

Waited almost an hour for food where meals were arriving for customers who came in well after us. Food was being sent back cold by other tables. They claimed this was due to being busy, but frankly this is no excuse for poor restaurant management....

A serious matter like a nuts allergy was not taken seriously. No allergen listed on menu. Rude staff member at the till. The lady seems to be bothered by us asking if a meal contain nuts, rolled her eyes and went off looking for an...

Myself and two friends ordered between us: Tuan melt and chips x 2, Coronation chicken sandwich and a sausage roll. Plus a smoothie, chai latte and coffee. We didn’t have a single item that didn’t leave more to be desired. The Tuna melts were dry...

For such a busy bustling cafe the food and drinks are Gr8 and the service is first class. There is nothing the staff won’t do to make your visit special.

Stopped off at Cafe Amore today whilst looking round Longacres for a coffee and cake. Food and coffee was good as always, however it was disappointing to see that the COVID cleanliness was less than up to par! In the 30-40mins we were there we...

Tasty breakfast, very enjoyable, good sized portions. The only downside being as my colleague was hard of hearing the echoing in the restaurant made talking difficult, as his hearing aid couldn't block out the excess sound. Otherwise, very enjoyable, plenty to eat.

Stopped in for a quick bite. Waited so long for our food and the order came out at differing times. There are so many better places to eat! Customer service - ZERO

Very disappointing lunch the pizza and chips were cold and as you had already paid there’s not much you can say about it. The coffee was nice. I didn’t feel the staff were very interested and the waiter was not very Covid friendly as our...

Surely we are all aware of how bad plastic is. Why are they still usong plastic straws and cups?! I have said this to them years ago but here we are still! Why cant they ask if i want a straw....i dont! And i def...

A return visit and excellent venue. Consistently good food, good service and pleasant environment. I recommend this restaurant without hesitation.

Use to be a regular haunt before lockdown so we were keen to return as soon as it reopened . Went for an early breakfast at 0845 . Social distancing measures are in place and being managed very well . Same procedure for ordering food...

My girlfriend and i shared a pizza and it was delicious and good value.. Highly recommend this lovely place. Had a large ice cream from a cabin outside and it was very tasty..

Given Covid, very well organised and spaced out. Friendly quick service, fair standard of food good!

We have always enjoyed our visits in the past. We do not live locally so this last visit was supposed to be a nice, simple treat. Unfortunately, the atmosphere has completely changed. No greeting or pleasantries from any staff. We ordered pot of tea for...

Went into the cafe carrying a bright green shopping basket only to be stopped by a rather officious member of staff quoting health and safety at me, telling me it was dangerous. I suggested putting the shopping basket on a seat but apparently it was...

First visit with a friend. The service was so slow, no specials, 20 minutes for glass of wine, no paninis left once food arrived it was cold and tasteless. By far the worst food and service around. Not a patch on henry street garden centrr...

Very busy Saturday morning, ordered the big breakfast (which when taken with a pot of tea) £10 which is reasonable if the meal is good. Sadly it wasn't, the eggs were plasticy, the hash browns over cooked so they were really dry and crumbly, tomatoe...

We visited just before Christmas and it was very busy, We managed to find a table next to a large group who vacated shortly after and left the table and surrounding area such a state it was disgusting and not fair on the staff to...

We decided to pop in here whilst visiting Longacres, it was a bit chaotic. There are 2 ways in to Caffe Amore and we didn't know if we had to wait to be seated or if you just find somewhere to sit. We ended up...

Tea and cakes were nice but restaurant was chaotic and messy. A shame really as Long Acres was an amazing festive bonus on our visit to this neck of the woods for a trip to Lapland.

Don’t have the pigs in blanket bap off the festive menu. Four tiny cocktail sausage only two with bacon - not value for money. Can’t believe they had the cheek to serve this to us

Visited here with my friend and our babies today. Really really busy but we got a table easily and even though it took ages to queue to order, the food came out pretty quickly. We both had panini sandwiches which were ok but nothing special....

Its a very busy place , but the staff are friendly and helpful, the food was good and hot, there is quite a lot to choose from.

We had a stroll around the garden centre then visited for a mid morning cappuccino which was lovely with plenty of froth on the top!!. The cafe is clean and all the staff were very friendly and attentive. Will definitely be visiting again.

Stopped for coffee at about 10am. Bought a cake and ordered coffee. Had eaten cake well before coffee arrived. Change of management and ordering. Would normally collect coffee but now served at table. Only one person making coffee. He needed help. Was horrible coffee ....

I want you to know that we were really impressed with the quality of service we received from the Assistant Manager on our recent visit to the caffe on Saturday morning. I appreciated the way she conducted herself with the delay in our meals/coffees. It’s...

We have been using this restaurant for many years with no complaints and decided to visit again for breakfast at the weekend Sad to see all staff gone but prepared to give new menu,system and decor a try Ordered coffees and pancakes, one berry, one...

I decided to visit for brunch. It was so very noisy when we walked in. There was a closed in patio area which we sat in but it was quite cold out there. Omelette was good. As was scrambled egg on toast. But I'd be...

The good news, is that there is plenty of free parking and a nice looking large Restaurant. This was my second breakfast here and again it was disappointing. We both had scrambled egg on toast. The toast was cold and we only got a small...

We met friends here for lunch. The friends both had the calamari and chips, my partner had the burger, and I had a chicken, bacon and avocado salad from the specials board. Three of us then had a cake for dessert and we all had...

We visited Longacres Garden Centre and we always use the Caffe Amore for either a relaxing coffee which is a lovely tasting smooth coffee or for lunch. Their meals are varied as what you would expect from an Italian venue. They cater for breakfasts too...

This cafe was always a treat, for coffee and pastry or for an excellent pizza. I haven’t been for a few months but called in earlier this week. I ordered calamari and chips for my daughter and soup for me. The meal arrived incredibly quickly,...

Since our last visit it has gone down dramatically. Staff wander around aimlessly not a patch on the old staff none of whom are now there. No one greets you at the door like they used to and the queueing system is shambolic with people...

Oh dear!...this is somewhere that we often came to especially for the pizza but pizza had too much tomato base on it and it was very over powering, cheese jacket potato had hardly any cheese on it and the side salad was limp children's lunch...

Great coffee and suberb service . The pasta and Pizza dishes are also excellent - wots not to like!!!!

Fast bite and a coffee before shopping in the garden centre. Staff very friendly, fast service and tasty food. Great value for money.

Went to the cafe today for lunch ordered jacket potatoes when our food came realised they were all rock hard and the tuna tasted off ! Was very disappointed as we used to love going there before it was taken over will not return would...

Since my last visit, it has gone downhill rapidly. Ordered food, and waitresses were bringing food out that wasn't even ours. Total chaos, as they have a new system in place. Obviously no training, the staff don't know what they are doing, they hardly speak...

The queue was so long to pay that my hot food had been on the table for 10 minutes and was cold! The bruschetta was not nice at all. The cheese was not slightly melted and stone cold. The cheesy chips were cold and the...

We called in for breakfast, Jacob who greeted us with a beaming smile asking where we would like to sit, had we we been before (yes) and patiently showed us to a table, a new format was now in the dining area. We opted for...

Visited today with my mother in law after she was telling me how great the garden centre was, which it was but the cafe was a let down. We ordered a cheese and pickle sandwich and a vegetable panini. We was given a buzzer and...

Longacres is a wonderful garden centre, but the Cafe is a disaster & more of a canteen. Went there today for just coffee, around midday..& there was a queue..everything happens right at the end of the line..including the coffee & paying.

I visited this cafe on bank holiday weekend and it was extremely busy. Staff were very polite and explained there was a slight delay on ordering food. I ordered 2 Sandwiches with side salad each and a portion of chips between us. It arrived promptly and the sandwiches were packed and full of filling and the side salad was freshly tasty. Portion of chips were hot and plenty for 2 people to share. Have visited this cafe on several occasions and always find both service and food really good.

Visited here yesterday won't be back, cafe not that full told to sit at any table, ordered sausage roll with chips and salad together with prosciutto panini. Was given table alert pad eventually sausage and chips arrived had to ask for the salad,which was only lettuce and two bits of pepper, panini did not arrive, went up to ask for it three times and stopped the waiter as well, told it was on its way. When asked for it for last time after approximately 15-20 minutes it arrived slightly burnt underneath and tasteless. Watching other customers with the table alerts they all seemed to be making at least two trips to the counter to enquire about their food! System looks a shambles and staff dashing around does not make for a pleasant environment. Also there are signs on the menu and on the walls saying due to different cooking times the food may not arrive together so if you like eating in relays this is the place for you!

Really enjoyed the visit. pizza freshly made in old fashioned flame oven Cakes were delicious and coffee just right.Staff kind and friendly.Thank you

The system isn't immediately obvious - queue to be seated by a waiter. Then you go queue to order your own food?! Which is then - generally - brought to you. But to be fair, it does seem to work - very busy, but seemed quite efficient.

Ordered the Italian style ham sandwich supposedly filled with Prosciutto Cotto & Rocket, at £6.45 . What we actually got was 2 slices of supermarket bread filled with Rocket and 1 slice of processed ham which was sliced so thin you could have read a newspaper through it. This used to be a good quality cafe' serving lovely food......what happened? Will vote with our feet and not visit the cafe' again.

Visited today with my daughter ordered a panini and chips......not a complicated order...firstly the man who took the order was so miserable and hardly spoke just pointed to where I order the drinks. The food came, panini burnt one side hardly any filling, chips luke warm they had obvs just been heated up! Over priced at a cost of £15 for panini, chips and two drinks. Not a pleasant experience. I won’t be going again.

Visited here for lunch recently

We moved to Bagshot earlier this year and have been back to the Cafe at Longacres many times - usually when we are in the mood for pizza! The pizzas are stone fires, delicious and very reasonably priced when compared to the take-away kind that come swimming in grease. The coffee and cakes are excellent too. Always a fantastic selection of treats on offer.

Visited with my mum this week, ordered a vegetable panini, chips and 2 coffees! As I didnt state the size of the coffees I got large (so large my mum couldnt lift the mug due to a muscle disease).

It is not surprising that the overall Trip Advisor score for Caffe Amore is average. It is trying to be an Italian or an Italian style eatery but fails. The bad points: I ordered Pasta Pomodoro - a simple Italian dish that is supposed to be made with a fresh tomato sauce and fresh basil.

We have been to this cafe 3 times now and each time we have been very pleased with the friendly staff excellent food and service,

I went to cafe amore expecting a reasonably priced restaurant with lite bites for lunch.

Wandering round Longacres can wear you out and so it’s always good to rest weary feet in the onsite restaurant/cafe. What I particular like about it is the fact staff never seem to change (family operated?), always have a friendly smile and seem to buzz round at 100mph (unlike staff at the majority of cafes who act as if they’d rather be elsewhere). It’s always busy but manic at weekends, which is why I guess they try to form some order by asking you to wait and be shown to a table where the waiter will put a reserved marker and hand round menus - you can then join the queue to order food (remembering your table number) and except for drinks and cakes etc, it will be brought to your table. Essentially there’s three seating areas - main/conservatory/outside. However, the main area does get noisy (and my hearing’s not the best!). Whilst tables are quickly cleared/cleaned, I do notice that floors are only cursorily swept of debris.

LOVE Caffè Amore. Always go with my mum, who travels down from Warwickshire to go to the Caffè!

Always busy, smells wonderful and staff are so friendly. Pizza is amazing - thin, crispy and totally fresh. All the sweet treats are too yummy to resist.

Best caffe ever !! Staff are always friendly and the foods lovely and the pizza is the best shame they don’t do a 4 foot long takeaway box lol

This was my first trip to cafe Amore. We came Christmas shopping at Longacres Garden Centre. Our server Tudor was brilliant!! Why can’t other places have customer service like this?? . We’ll definitely be back!

Always busy - lovely atmosphere, pleasant staff and lovely food. I would recommend. It's worth a little wait to get in!

Great place for a quick bite or a meal for the whole family.ive been taking my little girl since she was six months

Lovely place to sit and take 5 minutes after the wife dragged us around all the xmas stock! Great staff always chirpy.

LOVE going to Cafè Amore with my mum. Always fantastic service, lovely food & very reasonable priced. Would recommend to all.

Great place, lovely food, highly recommend for a sweet treat 😊😍 Take your friends and family and you won't be disappointed.

We visit the cafe often and it is always great! The staff are friendly and helpful. The pizzas and paninis are always fresh and tasty. Can’t wait until our next visit.

great atmosphere and good food a must to visit when at longacres plenty of delicious cakes and a good selection of food to choose from

Always enjoy our visits. Food is amazing, but the thing that always stands out to me is how happy and friendly the staff are without being false. Always pleased with the service and food received.

Friendly staff, nice food with a good atmosphere. Will be returning very soon with friends and family!

The staff as always were very friendly and helpful. The food and drink we’re perfect and easy to order. We were helped to our table and the waiter made sure everything was perfect for us.

This place is fantastic! The cakes are lovely and very well presented. Would recommend anyone to come here!

My husband & I meet with his uncle every Friday for a coffee & sometimes bacon roll, we have always been greeted with polite & friendly staff willing to help, making our experience a very enjoyable one

Yum took my children in 2 buy them a treat :) fantastic customer service great pricing and the cakes where amazing

You have got to try their supersize pizza! we have never had anything like it before - amazing! great place, great staff, great food! Go NOW!!!

I visited here on crutches and despite how busy the staff were they went out of their way to help me. Thank you for making my visit so much easier. Lovely cappuccino!

We frequently visit Amore. Lovely food and great service! The pizza is very tasty, different to other places in the UK. Really yummy deserts too.

We stopped for coffee after an appointment with florist. Excellent Americano and cappuccino served by experienced barista. Will try food next time.

Had a cheese and pickle sandiwch. It cost £6.50.... you can get the same sandwich in Tesco for under £2.00. really really poor value for money.

Friendly service, excellent environment - arrived early so they were not busy. Excellent coffee and an enjoyable experience.