Pizza Express in Surrey Heath

Had a delivery tonight. Really poor. Spicy chicken wings, advertised as 6 pieces but only 4 in the box, which had been pre-opened. The pizza itself was simply bland. Both items were stone-cold.

Pizza express is pizza express, very rarely is the food bad, very rarely is the service bad. It's cheap and cheerful, especially with the deals on the app. My only issue is how tightly packed tables are, otherwise wonderful restaurant

I visited here because I remembered eating here with a friend 18 years ago. Has the store been renovated a bit? ? I felt like the layout was a little different from the table I sat at before. Still, I really missed being able to order pizza here.

Very friendly and quick service. Food was yummy as per usual. I was charged more than the menu stated and only noticed after I'd left. Not a lot, but still.

Delivery driver pleasant, but pizza not cut with no cutlery and late because of restaurant fault. You gave me 7 chips! Are you winding me up! Abysmal.

Really good! What an improvement! Keep it up…

OK, not much to say really.... not great but not bad either!

Good food served in a friendly manner and quickly.

The service has improved massively since we last visited, 2 years ago. New menu is good. "BBQ burnt ends" Romana pizza was delicious

Great services . Great food. Great staff. 👍🎊🎉

We had our lunch at pizza express. The bbq pizza and chicken salad was so delicious. The portion was larger than expected. The staff was so friendly and also frequently cane to us about food. It was very quick service. I'll definitely visit again if got transit around there. Thank you for your service

Drivers need to learn how to use google maps

Friendly staff. Reliably good pizza.

I visited Pizza Express for lunch today with a group of other mums and our children, and unfortunately, the experience was quite disappointing. The service we received was extremely poor; the waitress was very blunt and rude throughout our visit. We felt rushed and unwelcome, which made the outing unpleasant for both the adults and the children. Given this experience, we won't be returning any time soon.

Turned up freezing cold. Took over one hour 20 mins to arrive. The food was delicious after I heated it up.

Lovely food. Friendly delivery chap

Tastey food and professional attentive staff

Lovely pizza. Gluten free option was surprisingly brilliant

Really lovely friendly staff and pizzas came out perfect, no burnt bits like some other pizza express I have visited

This was the worst pizza I’ve ever had from Pizza Express. I went for the super size 15 inch but there was hardly any olives or ham. It was very hard/crispy and definitely not up to usual standards. It wasn’t very hot either, just slightly warm. I don’t think I will be using Pizza Express again after this experience. Very very disappointing and even worse is that it cost me nearly £28.. not impressed at all!!

Calamares great. The pizza was awful. Worst that I’ve had from Pizza Express.

Took an hour and twenty mins to arrive

Food arrived on time, hot and very delicious.

Hasn’t even been delivered yet guy came to the door but was someone else’s order

Great Pizza 🍕 nice drinks and good service.

Nice coffe , and food alwasy hot to table and delicous😁👍👍

Delicious pizzas, loved the goats cheese & caramelised onion ❤️

Original time for pizza to be delivered was at 18:55 however kept on being extended until reached expected time of 19:30. Called pizza express who confirmed the food has been made and being kept warm due to the delivery driver excepting the job but not turning up to collect for a while. When delivered food was cold.

was seated and sat waiting for more than 20 minutes whilst waiters looked at us, walked past us multiple times and didn't even take an order for something as small as drinks. very disappointed

Amazing food and service!!! The staff were so helpful and accommodating.

We went to dine in..the staff member who was first to see us didn't greet us and just lead us to the table .we wasn't given a kids menu ask a member of staff she went to get one but again didn't say a word and walked off to get a menu..we got up a walked out how rude..at least say hello and be helpful

I really liked the place, the staff are so friendly , got the food very quickly. Would recommend 👌

Food was cold and we were missing drinks

We ordered 70 pizzas to takeaway on a Sunday evening (order put in in advance). The staff dealt with this huge order efficiently and really went the extra mile. They got us to send a spreadsheet of who had ordered what, and when we arrived they had named each pizza box so we could deliver the right pizza to the right person. Upon our (fairly last minute !) request, they even sliced them all for us. Brilliant service from all members of staff involved, thank you so much.

Absolutely freezing and shocking portion sizes for the price

Pizzas were both black and burnt

Whole order was stone cold, as if it had been sat waiting. Would have had better, and cheaper from Dominoes

Really disappointed I have wasted my money

Food not cooked right damaged, terrible I will send pictures to prove it

Had lunch here with a friend, first time at this location. We were seated in a dirty table, but someone came to clean it. The place was super busy, service was slightly slow but the staff was friendly. Now the food was not good at all, the new Melanzane (Al Forno) was terrible, even the frozen one from Lidl is better, way too much tomato and too watery one too, barely any cheese and tasted like nothing. The polenta fries were also very tasteless. I won't intend to go back. There are way better Italian restaurants.

Visited here on a Friday evening with work colleagues. I booked a table online earlier the same day. Our table was right next to the door which was very unfortunate because it was a cold evening. We couldn't swap tables as it was very busy. I had the gluten free dough balls to start and they were delicious with the garlic butter. I had a gluten free vegan pizza and, sadly, it was a bit bland. I also don't understand why the gluten free pizza bases have to be so much smaller than their regular pizzas? Our waitress was lovely and friendly. Although my colleagues and I had a good evening, I'm not sure I will be returning any time soon.

I ordered at 6pm and had no contact from the restaurant. I tried to call multiple times and there was no answer. It got to 8pm and still no delivery and then the app said it had been delivered which it had not. So never received. Why bother accepting the order at all? Now i’m hungry and have got to go out to find something as I don’t trust JustEat to order something else tonight. I was really looking forward to it as I treated myself which I really do after a hard week and have been massively le

Lack of ingredients on the pizza and burnt calamari

Cubana pizza isn't nice it's too soggy for the romana base otherwise foods always fine service was ok was ignored on a few occasions 50% off pizzas great value

It took 2 hours from order to delivery! Food was warm when it arrived. Over £50 for 2 pizzas, wings and 2 garlic bread - we expected better.

Great experience as always, good food, great service. Extra attention given to our 8 year old birthday girl, without asking 🙂 Toilets are seemingly unheated though so be prepared to freeze in the winter!

Food was burnt (not just overcooked, tasted butnt) and item missing. Would've sent back if this had been in the restaurant.

Great food as always. Worth getting the App.

All drinks missing. All extras on pizza missing

Arrived fairly quickly, really enjoyed the meal

pizza was not cut into slices poor dough it was like sucking my brain when trying to chew it it feel’s pathetic poor experience

I love Pizza Express, but the Camberley Chain, just can’t get it together

After 1 hr of waiting i tried to cancel the order but it was anyway delivered after 1.40 hrs

Reliably good, with a warm welcome and friendly and attentive service

Waited ages for a stone cold pizza!

All my pizza had fallen to the size off the pizza and smushed. restaurant says its Just eats drivers.. I want a refund

I think the food is probably over priced to start with but there are always lot's of offers available if you look for them. I can recommend the ceaser salad.

Ordered from the festive menu and what an absolute rip off. Doughballs in blankets for £7.45 and you only get 4 balls! The Porchetta pizza was over £17 with very scant toppings. Very disappointing. No wonder we were the only table left at 9.30 on a Saturday night. PE are becoming very overpriced for what you get back in return. On the plus side, the staff were very friendly

All the pizzas were undercooked. We had to ring and complain twice due to a 2 hour wait that kept being prolonged. Definetly not worth the money or service.

Rubbish over two hours late and not as described disappointing won’t be ordering again

It was so late. Food was completely cold and not nice to eat. Anyway it was too late to eat any more. We would require a refund to be honest.

We made an order at 4pm and have still not recieved anything nor is the contact number being picked up. Not going to bother ordering from here again

Ordered at 4:35 said it was due for 5:30 arrived at 7pm. Turned it away as we want a refund, tried contacting 7 times. No response even left a voicemail

Took forever to arrive, almost two hours after ordering

My food took 3 hours to come and is frozen and not edible

I just wanted to leave a review as we visited the Camberley branch on Saturday at around 4.30pm. There were about 4 tables of people and the rest of the restaurant was empty. This is now the 3rd visit where we have been turned away at the door as “they are fully booked” or “under staffed” Our children were so upset and when I queried why so many tables were empty I was told they were expecting people to fill them in an hours time. I can understand this happening once but not 3 times. What a shame!

One of the best meals from PE Camberley. Big improvement on some!

Delivery kept on changing finally arrived an hour after original time but food was stone cold.disappointing

Missing ingredients, undercooked and poor quality considering the price. Terrible experience

15 minutes late, food cold and pizza burnt

I sent an email the day we got our order to say when we received it is was so cold. Just eat is meant to resolve the issue and never got back to me

The food was cold as a stone. How about delivering hot food

The pizza was very cold when it arrived and did not have much taste and was hard to cut as it was soggy

The man who came round to make my delivery followed my instructions exactly, when I asked him to place the food up on the mat, he did that straight away, and I was very pleased.

Nipped in this lunch time for a business lunch. Great food and service.

We ordered our food at 19:10 with a delivery time of 19.50-20.10. We have only just received our food at 21.35, it is cold and has a 19.30 collection on the receipt attached. Not only is delivery nearly 2 hours late, it is also food that has been sat around waiting around for a delivery driver

Food was hot and was nice. Delivery was the earliest time that was given on the estimated time slot. Thank you

I went this week for a dinner with friends and we were about to leave! Honestly, how can you think of having a restaurant open if you don’t hire more people? We waited ages just to order the food and it’s not the waitress fault! We felt so bad for them and so uncomfortable to be there giving them even more work to do. I’m so sorry but even if I love pizza express I will not go anymore under those circumstances

Delivery was on foot in cold, wet weather. Food very cold. No extra portion of pepperoni or 2 portiond of goats chees on either pizza despite paying for those. Drink luke warm

We came here as Zizzi over the road no longer accept cash payments. Pizza Express thankfully does! 👏🏻👏🏻👏🏻 So we shall now be eating here in future. Absolutely brilliant service, wonderful food and you are keeping cash alive. Fantastic! EDIT… FAO The Manager… my absolute pleasure, we had a great time, we are local so will definitely be seeing you again soon! Great vegan food too by the way, our clan are all vegan and it’s a great venue for our family gatherings! 😊

Delicious. Delivery driver great!

Good normal standard of food and service. It was rather chilly inside the restaurant because of the aircon, I assume. Pizzas were nice but cool down quickly if you go for a large thin one.

We ordered double ham and double mushroom. The pizza that turned up had barely any of either. It was basically a base without any toppings. It was super disappointing and they response when we called was terrible. We like their food but this has really put us off!!

You know what you’re going to get food wise which is great. Staff are always really friendly and helpful. So sad that the toilets are always so appalling. I don’t know why they don’t refurbish. So unhygienic. Guessing they are for the staff too? Unsure why they put up with them if they are.

Great place, regularly frequented by Royals for children's birthday parties. A sight not to be missed.

Went back after 3 years and I feel the service has improved based on my experience. They are opposite the Zizzi in Camberley shopping centre.

Very rude staff. Will never go there again

amazing service, beautiful restaurant and tasty food !

I have been a customer of Pizza Express for over 40 years but hadn't visited one since before the pandemic. This was the first meal of my holiday. Service was fine; our server had been with Pizza Express for 15 years. However, the quality of ingredients and cooking has changed for the worst. We returned our garlic bread, as there was no real garlic butter applied by the chef. So, we opted for it to be replaced with dough balls, so we were the arbiters of the amount of garlic butter being applied. (I remember the days when the local chef made the garlic butter on-site much better!). We chose our regular pizza options, but so bad was the product that turned up at our table that I took the time out to call over the server and advised that a Dr. Oetker pizza was more interesting. It lacked seasoning and herbs and even looked bland. The reasoning she advised was due to people's allergies nowadays. I've never had to ask for seasoning or herbs to be added to my pizza previously and was not asked about any allergies when ordering. Over the years, I have noticed the servings have got smaller, but this recent experience was the worst ever. So, bad that I won't revisit Pizza Express. It's been ruined by its drive for profit, I can only assume.

Pizza hardly had any cheese at all. It was mainly dough. Will not be ordering again

Disgusting service. Was running late and could not contact anyone to cancel this order. restaurant said they could not find a driver when the food was ready. Will never use Just Eat again and will publish this wherever and whenever I can. Should not take orders if you don’t have enough drivers in the area to give a proper service. Will repeat my opening remark DISGUSTING SERVICE

The food was amazing however the delivery was late due to a lack of drivers.

The dough balls were OK, although a very small amount of butter to share between 2 people. The Calamari was stringy, chewy and the coating mostly burnt and crumbly. The pizza.. well it was meant to be a Double American Cheese.. I wouldn't like to see that the normal American Cheese looks like as I could have counted the amount of pepperoni on one hand and there was a sparse offering of cheese on top.. complete opposite to the advertised photo. Very underwhelming and disappointing. Won't be ordering from them again.

First not perfect order from Pizza Express Camberley, no tomatoes, cheese or lemon with salad and pizza not as good as usual. Usually food is much better so hoping it’s just a one off and would not stop me ordering again.

Me and my family had a lovely dinner on Thursday. Subina was very friendly and attentive. Food was delicious so thanks to chefs. Camberley branch never dissapoint 😁

Great vegan options... Great staff and a great price.. Shame some feel it's OK to smoke in the outside area

It didn’t arrive despite the app saying it had been delivered! £40 out of pocket now and had to order from somewhere ekse

We went in, it is the first time we have been to Pizza Express in Camberley. There was only 2 other people who were on the same table. We waited 7 mins to be seated and then 10 mins and no body came to the table to ask if we wanted anything as the staff were too busy talking to each other. The room was also freezing cold. We didn’t end up ordering anything and we ended up walking out

Took a while to get our drinks but the food was really nice as you'd expect from Pizza Express.

Asked to sit outside for a glass of wine and told only if I'm desperate as there are 2 pubs opens. This was the manager talking. Wow!!!! That's customer service for you.