Harvester Kings Head Frimley Green in Surrey Heath

was served by Chloe. She was absolutely amazing and definitely very friendly to everyone, always served with a smile and asked if we needed anything else.

Chloe was our waitress lovely girl. Polite. And always making sure we had what we needed. Food was lovely. Nice dining experience

We have been a loyal customer of Harvester for over 10 years, and I can honestly say the service and food are consistently great. The staff are always friendly, attentive, and provide a welcoming atmosphere, and the meals never disappoint – everything is cooked to perfection and served fresh. That being said, the restaurant could definitely benefit from a bit of a makeover. While the food and service remain top-notch, the decor is starting to look a bit dated, and some areas could use a refresh to bring the space in line with the quality of the overall experience. Still, I’ll definitely keep coming back for the great food and excellent service! Keep up the great work!

My experience with the waitress Debbie was amazing she was lovely and accommodating the food was brilliant definitely recommend

Not been to Kings Head for awhile, but what a welcome and change its had. Was looked after by Debbie, so well. Really attentive and the perfect amount of chatty. Top job Harvester

Surprisingly nice however the burger had been battered and a total mess. There was only half a bun on the bottom.

Chloë was an excellent server. Very helpful and chatty. A lovely experience!

We came to the harvester as we couldn't be bothered with dinner tonight. Food was lovely, placed on a nice large table. Our server Chloë was fab checking in on us and very attentive. Would return. Thank you Chloë

We are regular visitors and always enjoy the food and friendly laid back atmosphere. Chloë was our server today and she was friendly, cheerful and helpful, thank you.

Our waitress Chloe was really good and nice

I had the ‘Wing & Wave’ for the first time today and it was amazing! I understand it was cooked by the new chef - Jo - great job! 👍🏻

Love it very good service from Kayley

Served by Kayley today - a really nice family dinner with our toddler after a long week at work. Great food. Thank you!

Lovely place to eat, waiting time not to long to wait.

Rachel was the most amazing host! Our food was lovely and fresh and the salad bar was beautiful, lots of choice! Definitely coming back soon !

Debbie was friendly and attentive Thank you

A great shout out to Michelle at Harvester at Frimley. Excellent customer service and always a tentative member of the team. A great asset to Harvester. Thank you Michelle. .

Debbie was a very attentive waitress and met our every need. She was very friendly, but not too much!

Fantastico. Chloë and Daniella were amazing and very hard working. Great food and quick service. Thank you!

I had a very good time at the harvester it was mother's day very quick service very attentive well done harvester

Lauren was great ! Well Mannered

Really lovely meal. Havnt been for a few years due to bad experience but Debbie our server was so helpful and couldn’t have done more to make us feel welcome. She found out if I could change my potato with my meal and was very helpful. Food was really lovely too. Also loved the buy a homeless person a dinner for £5. Such a lovely touch.

Good service from Debbie, missing the grilled salmon on the main menu.

What great service from Debbie above and beyond help she was also training Arose what a kind friendly young man will be a credit to the team

The place needs a refurbishment, that's why I'm marking down the atmosphere. I just don't understand why the company haven't given this pub, its staff and its customers the investment they all deserve. The staff are brilliant, so do it for them.

Nice place to dine the staff where great my family will go back again

Great staff lovely food. And Debbie went above and beyond to help with our Gluten free member.

Chloe the waitress was an absolute power horse, on a very busy night when they were clearly short staffed she was fantastic. Dealing with awkward customers on other tables how she kept a polite professional manner we assumed she was the manager as she was so on top of everything. A real credit to the harvester team!

Very good all round you should visit this place and soon

Good experience recently dining in at the Kings Head - new menu - would recommend

Walked in & was seated within a few minutes. Hadn't been here for a few years as it wasn't a great experience back then but totally different this time. Super service, food lovely, great value & love the salad bar.

Absolutely shocking service where do I start… all we wanted was abit of lunch. Firstly we were told there’s no tables for 2 in the restaurant as they were fully booked and was about to get really busy within the next 5 minutes so we had to sit in the bar area and order at the bar which wasn’t a problem but yet when we left after an hour of being there the restaurant wasn’t even busy so I don’t understand that. We had to wait 5 minutes to be served at the bar just to order some food and drink. When the food turned up half of it was missing so obviously we sent it back but that also meant another 5 minutes waiting at the bar to get someone’s attention. When someone finally took our food back it was another long wait for it to come back but yet it still wasn’t right! There was still food missing from the plate! At this point we was so hungry we just ate what was there and made use of the salad bar. No apology from the staff member about the situation and couldn’t even make eye contact or understand the issue. I think whoever is holding interviews there and hiring staff needs there head testing.

. I certainly will not be returning. I didn't feel a nice place to spend the afternoon.

A very good level of customer service from the staff member Debbie. Very attentive to serving us.

Great service from Chloe she really went above and beyond and was so helpful. Food was great and can’t wait to return 🤗

Evening out for dinner with the family, unfortunately was pretty loud at the start however We were served by Chloë who was amazing

Food below average, table service was good, but had to wait ages to be seated

A little wait to be seated but staff were busy and well coordinated. Michelle greeted us cleared a table and sat us quickly. Cholë took over and made sure we had our drink order taken. She came by regularly to check we were ok. Fantastic service by all.

Excellent service from Debbie. Food was quick and tasty. Restaurant was busy, which was really nice to see. Also loving the new menu, will definitely be revisiting soon to try the rest. Well done guys.

Debbie was lovely tonight, chased up our drinks and was very efficient and friendly!

We've been coming to this harvester for 3 years. We always go on a Tuesday afternoon as we always know our favourite server will be working. Michelle never fails to put a smile upon our faces. She is so attentive to making every meal exactly to how we want it. Extremely efficient and a pleasure to be served by. My son is autistic and Michelle goes above and beyond to make sure everyone is comfortable and happy when we visit. Although my son is usually at school when the rest of us have lunch Michelle always asks after him. This is the kind of person you would like to see time and time again after your first visit. Food is lovely and a lovely atmosphere to be dining in! Massive thanks to Michelle for your care and just being you!

The service was extremely slow, we waited at the door about 15minutes before we were seated. Then once at the table we waited half an hour before anyone came over to take our order. We didn't even have drinks. We were about to give up and leave as our toddler was getting very impatient when finally someone came over. We just ordered chips because the table next to us said they waited an hour for their food to arrive. We were never given cutlery and the menus weren't taken away. We also asked for colouring which we never got. We will never be returning as it was just awful all round.

Great dinner. Chloe was really friendly and helpful while also being very professional.

Quick service this evening, Chloe was friendly and prompt with service.

The King's Head is a bit shabby these days. Mind you it was extremely busy, but the service was absolutely marvellous. Well done Lauren! Thank you.

Great place again! After a bit of a downward spiral just before Covid this place really has improved its standards again. The salad bar is again well stocked with nice tasty looking salad items, the food is cooked quickly and tastes great, and it's cleaner and tidier too. Obviously, busy times will always struggle to keep the standards up, but we went in for a late lunch and the salad bar was still kept full and everything was great. Looking forward to another visit.

Really great service from Rachael on a busy Sunday dinner. Loved the salad bar

We were served by a lovely lady called Rachael

Rachael was very efficient and polite. She made sure we were looked after as we were dining with an non verbal autistic child

Great place to eat and at a reasonable cost. Great service with tasty food.

Rachel was very attentive, making sure we had all that we needed, she recommended a great pasta dish, just what I fancied! Great experience and will be returning

Rachael is a very polite and happy server.

Rachael was an absolutely amazing host! She took such good care of us all evening and made sure we were happy at all times! Food was great and well priced too!

Came here with my daughter and we enjoyed our meal. We recieved a warm welcome and was a nice atmosphere for a 5 year old. I want to single out Harry who was attentive and helpful.

Food really poor cold greasy very unhealthy the restaurant was very dirty greasy floors tables toilets not working and totally filthy the hole place needs a clean and re decorated, the staff we great helpful and worked hard will never return

The place had really lovely staff but it's falling to bits and the food was average.

Normal harvester good food nice staff. usless WiFi difficulty in signal to pay bill

We're short of staff.but were served quickly.well done.

Staff were very nice and welcoming I think we came at a busy time and luckily got sat in the bar area. Food was good and it is a good place for children.

Came here for breakfast with my little girl & we were treated amazingly by Sarah & Kerry who made a fuss of us both & gave amazing service. Food was excellent and throughly enjoyed by us both!

Absolutely TERRIBLE! I ordered 3 drinks while my sis has gone to get something from the car. When the staff came back she only had 2 drinks and saw there were 3 of us. Looking down on us and said SARCASTICALLY “OH!? THERE’S 3 OF YOU AND YOU ONLY ORDERED 2 DRINKS!!?” I ignored her words and tone of voice and said I ordered 1 Pepsi and 2 Pepsi max. Waited for quite awhile for her to come back to take our order. As we haven’t been to this Harvester for some time due to change of location and just visiting our parents, we did not know the changes. For Salad bar, before customers can help themselves once they have sat down and ordered drinks but it’s different now, we have to wait for the staff to give the bowl and make the order. HOWEVER, the same lady who was serving us, SHOUTED at my brother ACROSS the restaurant and said “YOU CAN’T GET THE SALAD, YOU HAVE TO ORDER!!!!” We were shocked as well as the people who were sat next to our table us. She should have came over to my brother to inform him and in a proper manner. I work in Hotel Industry and this is UNACCEPTABLE!!! VERY BAD CUSTOMER SERVICE!!! Who would want to be shouted at, as if it seems we were there to steal and not pay!? First of all, she should have came and said “apologies but we will need to take order first and give the bowl for the salad bar, I’ll come over to your table if you’re ready to order. BUT NO! When my brother came back, of course he was UNHAPPY WITH HOW HE HAS BEEN TREATED. My brother said you don’t have to shout from across and the staff was very confrontational, she said “EXCUSE ME WHAT ARE YOU SAYING!? DON’T BE RUDE!!!” With her eyebrows raised and leaned back as if she was surprise of our reaction because of her ACTIONS. She repeated with AN AGGRESSIVE voice this time “NO! NO! WHAT DID YOU JUST SAY!” My brother then, said you were the one being rude earlier, you could have came over and said it nicely. The staff did not stop and tried to justify her actions. As we were hungry, my brother just said, look we are here to eat, we would like to order. She did not stop and said she will GET HER MANAGER! We told the manager what happened and he apologised and said maybe it came across differently to us. We said no, she was all lovely to all other customers she was serving around us but she was spoke differently to us. (Note-: We are asians and all other customers were English). He asked if we want to be served by a different staff and we said, yes please. NOW, while we were eating having our lunch at around 12-1pm on 2nd October 2024. I noticed the staff (the lady) has been GLARING AT US especially at my brother in between of her taking orders from the other tables. My brother have noticed as well and told us. IT WAS VERY UPSETTING TO THE POINT WE COULD NOT EAT PROPERLY BECAUSE WE HAVE LOSS OUR APPETITE DUE TO THIS DISGUSTING BEHAVIOUR!!! I asked the manager to speak with me in private, and she glared at me when she heard this. I told the manager, how his staff (the lady) has made us felt (horrible). We came here to eat and enjoy our lunch, not to be treated this way. I told the manager, this is VERY DEGRADING. How she treated us was different to others. I told the manager, do you know how we feel and how we see this???? Of course the manager, apologised and said again, it could have come across differently. I said no, SHE IS RACIST. We are not asking to be treated special. The Manager said, he will speak to his staff. TO THE OWNER OF HARVESTER FRIMLEY GREEN-: Please kindly look into this matter, it is unacceptable to have staff who mistreats your customers. We used to come here often and your staff has always been great and lovely! And we have never encountered racial discrimination at your restaurant until yesterday. I had breakfast with several aunties and uncles this morning and mentioned them about what happened. They told me they have encountered the same with a certain staff not just once. When they described the staff, we found out IT WAS THE SAME PERSON. **The staff (lady) was more on the overweight side, blonde hair with glasses.**

Really disappointed with our visit last night. The place was packed and only had 1 person doing drinks and about 3 staff serving (who then had to clear and make desserts too). Apparently they had plenty of staff, but the Manager refused to call in extra help. If that is true, then clearly making money is the priority, not making sure customers are served in good time and wanting to return.

We love this place. Sadly, just today one of the chefs was rather loud and silly. Kind of put us off which is a shame. Waitresses weren't feeling friendly we found today

I always love going here. Friendly service and good food.

Visited today (11th Sept) with my friends after work. Our waitress, Sadie was fantastic. Not only was she friendly and efficient but she also brought a lot of warmth to the service and really enhanced our experience. She’s a credit to the team at harvester! The food was as you’d expect, came out fast and tasted good. Thank you again to Sadie for the service and for kindly laughing at my joke!

Debbie was amazing today! Very welcoming and excellent service!! Will be coming back!

Great salad cart all tasting amazing. The mix grill was cooked to perfection and we got seated even though we arrive 30mins early

Very quiet in the pub area on a Tuesday evening. The restaurant was full. We had vouchers for money off a 2 course meal. The menu for that was smaller than the extensive menu if you are ordering without a voucher. Food good. Sizeable portions. The staff seemed overworked.

Served by Debbie who was excellent .thank you to the lovely lady

Excellent food Excellent service from Rachel.

Was a great meal out, even though they got busy we felt very looked after by Debbie and the rest of the team, the food was great as well

Me and my partner came down for a lovely dinner we were greeted by Dan who always has a smile on his face and our server Debbie was great and attentive all night even when it was busy

Debbie was amazing, lovely personality and really attentive

Came here as kids meals were £1 with main adult meal. Haven't been to a harvester for a good 8 years. Good service and the food is good but it's quite expensive for what it is. You can eat at a more classy place for the same cost.

Chloe our server was lovely made it a very pleasant evening meal.

Very nice meal chloe was very friendly and helpful

The service provided by Chloe was efficient, attentive and friendly

Chloe provided exceptional service which made our family birthday meal all the more special. A++++

Great food and great service Joe and Eli and Dan were amazing

Our server Debbie was very friendly an efficient

Really lovely meal. Debbie, our server was friendly, helpful and knowledgeable. Thank you Debbie

Debbie was fab during our visit. Good food as always, service was quick!

Debbie was very friendly, polite and helpful, good service overall.

Expensive and poor quality food.

Debbie was lovely and made our birthday meal great! Thank you

Debbie was fantastic! Very warm and friendly

Debbie was amazing , great service thank you

Debbie was very helpful with answering questions about the restaurant regulations thank you definitely coming back 😊

Love coming here very friendly welcoming staff. Food spot on today we had Debbie seeing what a wonderful lady Will be back again soon

Great customer service from Debbie this BH Monday. Everything was brilliant. Thank you Debbie.

Friendly staff, very helpful. Good service. Food was well cooked and arrived quickly. Actual restaurant was clean but looking tired. Could do with a lick of paint and a freshen up

Great food, great prices and great services from Debbie! No complaints from us!

Was serviced by Rachael who was great and very friendly!

RACHAEL was very friendly and made us feel very welcome, thank you Rachael you are a credit to the company 😊

Service was fast and polite. Food was hot and tasted good.

Good food and a good service from Rachael

We were served by Rachael who was very friendly and helpful. She was attentive without being over intrusive, and had an excellent knowledge of the menu. Thanks!

Had a lovely server Rachael who was very polite and attentive without being too overbearing. A true asset to the company 👏

Rachel was our server & was so lovely right from the start. She was so good with our 2 year old grandson as well & provided an excellent & friendly service. Food was served promptly too.

Rachel, was very friendly and her service was great.