Harvester Kings Head Frimley Green in Surrey Heath

I ordered this at 3pm to be delivered at 4pm. it turned up at 6.15. ridiculous. Tried calling the restaurant twice. left 2 messages, no call back. Will never use this restaurant again. Don't take the order if you can't commit to delivering even close to the delivery time you stated.

Good food especially after new menu options, with unlimited self service salad bar and free refills on fizzy drinks. Really nice in the summer with wide open field outside set with picnic-style tables. Friendly waiting staff. Good value, especially on burgers and chicken. Cons: staffing levels not great, and can wait quite a long time (up to 60mins!) for seating and service at busy weekend lunchtime. Also decor and interior of the restaurant is pretty old and tired and toilets can be a challenge! Update: although parking is free with plenty of spaces, you must register your vehicle on the electronic board at the reception.

Great meal, friendly service 👌🏾

Waitress was absolutely amazing

Harry was fantastic! Really helpful, friendly and accomodating

Great food and service was amazing. Always friendly and welcoming

Delicious meal and excellent service from Chloe and the team!

Amazing meal, lovely service from Debbie. Debbie couldn’t be more helpful, 5 stars, no complaints.

Enjoyed the new menu tonight. Great new options all very tasty. Evening made even more enjoyable but to our fab waitress Chloe, she really goes above and beyond!🤗

Debbie was our server and was very friendly and helpful.

Nice experience with family eating dinner, varied menu, a light bright atmosphere and pleasant staff- would happily come back as food was enjoyable

Do not usually visit Harvesters, but was pleasantly surprised by this one. Eat with friends who choose the venue and I was not disappointed. Great service and good food.

food ok but fast advertising by 1 get 1 free never gave my free 1

I had never been to harvesters before and I was really excited.. staff were alright and nice to help out with accommodation to my friend who has anxiety and moved us to another table however I have been sick and in and out of the bathroom in the morning with food poisoning symptoms. The only thing I had that day was harvester. I work at another pub/restaurant as management so I know that it was not hygienic with the bowls they gave us for the salad bar as it was not even washed properly, it still had food in which I asked for it to be replaced. I don’t know what made me so sick but the food and temps need to be checked and rotated if it’s been out for too long. There were onions and corn mixed in with pineapple at the salad bar which should’ve been replaced. I hate to complain. I went on Tuesday evening and been sick for 2 days now.

Server was Chloe and we had a lovely meal out with my family and the food was spot on!

Outstanding service! Polite and friendly personel. Great food. Enjoyed every minute.

Good food went early so bit dead change over of staff

Debbie was super helpful , very pleasant and made sure we have a good meal ☺️

Debbie was very good and the food was tasty.

Debbie's service eas great, she was very caring and attentive despite being really busy.

Declined the use of blue light card, when it says it’s available on the website. Meal for 4 with one drink each (non alcoholic) and desert was over £100. This is London prices. Seems way too expensive, unfortunately I won’t be back because of this. The waitress Rachael was very good, kind and was very caring with my partners allergy needs. The place felt a bit cramped, tables very close to one another and was incredibly busy but you can overlook this. Great food but won’t worth the price.

Good food and the staff very helpful

We had a waitress called Rachel and she took the time to ask about my allergies and catered to that! Taking care is so important with allergies and she did just that! Recommend this harvister!

Food is great , services is great even on a busy day.

Didn't have any stake, and the salad cart was very limited.

Had a meal at the Quays the other day, the Harvester beats it all, staff food I recommend the Harvester but make sure you book and look for offers

Arose provided us with excellent service, he was very efficient and friendly. Would definitely come back

Mediocre food but great front of house staff. Debbie made us feel very welcome and well looked after, just a shame the restaurant felt tired.

Debbie was kind, courteous and a credit to this restaurant

Racheal has been very positive and very friendly, she has made our experience while eating here very calm and helpful as well as taking into account changes for my little brother (7)! Thank you ☺️

The food was good, but when I had finished food, I had to wait a while for them to come and take the plates when I had finished my food.

Good food and Arose was extremely helpful.

Good to see the restaurant busy! Rachael our waitress was fantastic . Very attentive and personable. Food was great for a family meal. Something for everyone! Very happy.

Great meal again! Our server Chloe was fantastic!

Chloe was excellent, very accommodating to our weird requirements 😀

Arose provided a great service. Thank you

Great service Arose was very professional!!

Great service, thank you Arose !!!!

Love visiting harvester!! Debbie was helpful and professional through out!! Will visit again.

This is a review of booking not restaurant. GET SOME REAL PEOPLE TO ANSWER THE PHONE. HATE AUTO ATTENDANT

Kayley was our server great service and very attentive would recommend

This visit was an okay visit. Not the best one we've had. The gentleman who took us to our tables was polite and friendly he also brought us our drinks, again, very respectful. The first table we were put onto was very sticky and ideally we would have liked a booth. So we asked the gentleman who was serving us if we could move, he was new so he asked the manager (michelle) who at the beggining of our interactions wasn't overly friendly, this being that when we asked if we could move to another table, pointing to one that was free, her response was one that gave the impression she didn't want us to have it, however she stated that it was reserved for a booking of 6. Okay fair enough, so we asked If another one was free, upon her walking away, she went passed another staff member and obviously said something, as that staff members face was one of yikes. So improvement there needs to be that management need to not make comments about their guests! However the manager came back, with a bit better body language and positiveness than before and allowed us to sit at the "reserved table for 6" as she's moved them to our current table which has 4 chairs 🤷‍♀️. The waiter that served us was alright, very robotish, totally understand he was prob nervous being new. Our food came out super quick, a bit too quick, kinda felt rushed to leave. We had only been sat for 5 minutes with our salad bowls. The food wasn't the usual standard we've had previously. The kids fish fingers tasted very lemony 🤷‍♀️, they were inedible. The ribs were very small and looked anemic too. All chips from all meals weren't overly nice, but edible. I had some onion rings that were very inedible, I asked for them to be removed from the bill as didn't eat them infact couldn't eat them. One bite into them and they dripped oil all over my leg. They were all like this, which I showed the waiter. Greatfully they were removed from the bill. I was still eating my food, when the waiter came over and started clearing the kids plates. Which made me feel very awkward and made me rush the last bit of my food. That wasn't nice. That made us feel rushed to leave. I want to mention that when the "table of 6" arrived during our food, they were sat at our previous table which i was told the manager just swapped us, when in fact that table only had 3 guests?. So the manager lied to us because she didn't want to lose a table of 6 to a table of 4 (us). Which i do understand however if the guests aren't happy it's common knowledge and courtesy to help find them a replaceable clean table. All the tables were sticky, so whether that's the cleaning stuff of lack of I don't know but 2 other tables made comments also. Overall the experience was okay. Not amazing, we've had much better.

New salad choices (garlic coleslaw and chicken pea salad) were great, quality of food was really nice, kids eat for £1 is great value (happy to pay extra for the dessert), all servers and staff were very polite, quick service and kind enough to check which offer (kids eat for £1 or blue light card) would work out better for us.

I don’t normally do this however went to the harvester for dinner tonight. Ordered the ribs. Not only were they undercooked but they then proceeded to say that they order them in cooked and that the pinkness of pork is normal. Won’t be visiting here again. Worst harvester I have been to.

Very Good food and Service. Definitely recommend

Very good steak and spare ribs in there highly recommended

Came back today and was not disappointed, great service by the young Daniella and Caitlin

Arose was our server and he was fantastic!

Our waiter Arose was very helpful and friendly, nothing was too much trouble.

Good value, good taste. Kids went free (with the app) just what was needed. Great service Arose was mega, he was very polite and we are so grateful.

Good experience recently dining in at the Kings Head - new menu - would recommend Debbie as your waitress - brilliant

Great place to eat, felt welcomed and warm, friendly staff

Love this Harvester, great service from Arose

Awesome! Went here for my son’s birthday but he ordered a steak cooked rare to medium because it was a recommendation on the menu, he usually has it well done so was shocked to see all the blood. Michelle offered to take the plate and cook a new one. Brilliant.

Debbie service was excellent! Thank you

I visited the Kings Head yesterday evening for a drink with my son and was greeted by a friendly and polite lady at the bar who couldn’t have been more helpful. I believe she was the manager on shift. Later after we had left, I realised I had left my phone there. My son called the number, and a gentleman answered it and advised that he had put it on charge and had been waiting for the call. When I arrived five minutes later, even though the pub was closed, he came out and handed me my phone. I would like to thank the staff for their kindness last night, particularly the gentleman (a chef called ‘Sim’) who kept my phone safe.

Loved our meal, and great service by Debbie

Claire our waitress was excellent 👏

Lovely meal for chicken Tuesday

What a lovely friendly server chloe was. Nothing was too much trouble and she smiled all night long. A credit to you.

Arose was a fab server, polite and assured we had everything we needed. Thanks

Chloe our waitress very friendly and helpful lovley smile

Everything was an amazing time the food was stunning our waitress racheal was an amazing person she’s a lovey lady the place we sat at was a nice quite corner and very clean all the waiters where smiley will definitely come back

We walked into this pub at 1.20, and were informed by the GM Tob, that there were no tables available for next two hours. We requested that we were happy to have a really quick meal and go as there were visibly vacant tables around. In his very curt way, he said he couldn't do anything as they were "very busy and completely booked ". We came out and within two minutes checked the booking system, and there were enough tables available stating from 5 minutes on! The reason for checking online, was the way in which the GM had communicated to us about the non availability. It was as if he had just decided not to give us a table. I went back to the GM, although my family told me they didn't even want to go here anymore if we were not welcome, (the GM still mentioned there were no tables), till I showed him the screenshot of our booking, upon which i was told that this cancelation happened 120 seconds before. Funny, as he had been talking to a woman for five minutes while I was standing there and couldn't possibly have been checking the system. Whatever his reason for not accepting us ( requesting the management to look into this), as a GM he needs to be very careful in dealing with guests. Here is the screenshot of the booking that was done exactly in five minutes of being told there were no tables.

We had the lovely server Chloe, she was polite and friendly and the children loved her too! Thank you so much Chloe 😊

You almost always know what you're going to get when you walk through the door of a Harvester...

Arose was very helpful and quick with service and made our evening. thankyou

Debbie was very helpful with dietary requirements could do with more variety on the menu for special dietary requirements.

First visit since the newer menu, very impressed as always especially with the attentiveness of the staff, Rachel in particular was brilliant today and kept checking back on us as we awaited latecomers, took particular care to make sure our 4 year old's food came out first, and just generally made us feel very welcome. There was also a young man who brought us drinks and a young lady in training who were also extremely polite. And food fab as per usual!!

Chloe was an amazing host. Very helpful and an asset to the harvester.

Arose was a great server, attentive and kind. Food was lovely

Perfect spot for a canal walk! Great food and drink, as you’d expect from a Harvester. Staff are also very friendly, attentive and welcoming. Facilities were also clean and terrace and parking all fantastic. I’ll stop by again! I’d like to give a special thanks to Harry and Charlie for being so friendly, helpful and welcoming to me and my nervous dog 🐶 They helped keep an eye on her when I went to the drinks machine 🥤 and salad bar 🥗, for which I’m hugely grateful ☺️ Excellent customer service 👍

Arose very good service very friendly very polite

We pre-booked and was given a warm welcome and quickly seated. The restaurant was extremely busy but the service we received was excellent. Our waitress was a young lady called Charlie and she was a credit to your company. She had a warm genuine smile, friendly and nothing was too much trouble for her. The food was hot and delicious and we will definitely be going back again. Thank you.

Had a lovely meal, excellent service from Arose!

Fantastic staff, welcoming, friendly and attentive. Excellent food, salad bar was constantly monitored and replenished. Cannot thank Dom and the team enough, first visit hear and won’t be the last!

Thanks Debbie!! Amazing host and great food really enjoyed our time.

Great service and attention from Arose

Great service lovely table and food was great

Arose good service very kind 10/10

Chloe was a very good waitress, welcoming, friendly, efficient, polite and attentive.

Always have a lovely meal here, the food is always hot and well presented. We always have perfect service from the waitress Chloe, she is always so lovely, welcoming and attentive. I especially appreciate how she remembers us when we visit and this makes us more likely to come again. Thank you Chloe

Amazing service from Chloe The restaurant was really busy and she coped really well under pressure.

Or waiter Arose gave great customer service. Restaurant was busy but we were served in good time.

Arose was a very cool guy (top G)

Chloe was our waitress and was excellent. Very attentive friendly interacted with kids and was very engaging. Hope we get her to serve us next time

Arose was brilliant, great customer service and good sense of humour!

Daniella Gave great service when we visited the Harvester on Sunday and had a great meal too!

Arose was an amazing server. Very attentive and asked each person personally how everything was. Salad bar was constantly stocked and drinks came quickly.

The highlight for us was the food and service, although as usual I ordered too much! Arose served us excellently

Joe was great Lovely stuff and lovely food what more can you ask for will be coming back

lovely staff lovely service would 100% be coming back often

Michelle looked after us this afternoon and she was fantastic as always .

My family and I went for lunch today and had a great experience. Both Dom & Joe provided us with excellent service and the chefs cooked us some tasty food. I can’t fault anything about our visit and will be going back soon. Dom interacted with my 3 year old son throughout our visit to which he was still talking about him on the evening.

Great venue with great food at very reasonable prices

Wonderful food and speedy service. Pleasure to be served by Dom during our visit 19/01/25.

Had to say what a great lunch we had here today. My wife doesn’t necessarily like the brand but we were very hungry. Great food , great service by Dominic (I think the manager) and a great Sunday atmosphere. Salad bar was excellent as usual and plentiful. Pleased to say we will be back. Gutted we missed your 50% offer last week.

Extremely busy and waitress was unbelievable. Great service food great and nothing too much trouble. Michelle is an absolute credit to the harvester

Food was good, and lots of it! Service from Kayley was fantastic - She deserves a pay rise!

We've been visiting this Harvester for several years now (as it's our closest one). But there always seems to be an issue on each visit that hampers our enjoyment. Things like food taking an hour to arrive and then being told one of the ingredients isn't available. Salad bar being poorly stocked. Toilet is a mess. It just seems consistently badly managed. Consequently, we've started going over to the bracknell Harvester instead.