Based on 124 opinions finded in 1 websites
Based on 124 opinions finded in 1 websites
Nº 680 in 731 in North Somerset
Nº 142 of 146 British in North Somerset
Opinions
Don’t bother. The company aren’t interested - look at the number of poor reviews. I ordered Signature Burger which came with a packet of salt crisps, for £14.99. I read the menu but it didn’t register that they might actually mean crisps not chips! The staff answer was ‘it’s on the menu’. It was an entirely average burger! Burger King is better in all respects. I made an error, I won’t do so twice.
AvonDevon . 2024-10-02
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Went there for a pre flight breakfast and it was terrible. Unfortunately we both ordered scrambled eggs and I would doubt if there were any eggs in it. I would have been ashamed to have served it up. The poor food quality and the ridiculous prices make it a definite place to avoid.
Peter . 2024-09-20
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Dick Turpin clearly has an influence on this business. Two rashers of bacon (really poor quality), two small pork sausages , two pieces of toast, a small dollop of Greek Yoghurt, a handful of blackcurrants and a small amount of muesli was the food of choice for us. Topped off with a Teabag and a mug of hot water each. That small amount of food came to an eye watering £27! That did include a non disclosed gratuity of 12% so you even pay a tip to get monumentally ripped off. If you're going on your holiday and want to get the ripped off holiday feeling early pop in here, if you want to wait for that until you're at least in the sun steer well clear.
Dean M . 2024-07-05
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Very pleasant surroundings . I am not satisfied that you do not publish your drinks prices - tea / coffee / orange juice . I had to rely on my server who did not know them .
Dora M . 2024-06-26
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Not great to be honest. I ordered a signature breakfast and it was just a bit dried out and measly considering the price. A full english is not that hard to do and I suspect that they dont have a full kitchen here. Not the worst I've ever had but you can do better for breakfast in the airport.
matthow . 2024-06-23
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Place is tired and unclean. Food is tired and just about edible. Staff are tired and uninterested in their job. Drink is good.
Catriona K . 2024-05-30
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Awful. We had sausage/bacon rolls and the quality of the meat was terrible. Spend your money elsewhere instead of wasting it here.
Y9350KDmatthewc . 2024-05-23
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£45 for 3 over microwaved breakfast meals no taste unedible potatoes hard unable to cut bacon rock hard sausages also hard scrambled eggs like yellow water and beans so hot they burnt roof of my mouth then £15 for 3 very small cups of tea served in seconds disgraceful food for start of holiday we did say to gentleman there how awful it was and over microwaved he admitted it had to be microwaved to get it out quick but £60 for 3 meals and drinks so so badly served unable to eat. Poor really staff very nice but food diabolical really awful
patriciawilliams139 . 2023-11-13
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Early morning visit. 2 welcome mugs of tea (pg tips bag) and went for the cooked breakfast option. Food was well cooked,hot and tasty with friendly staff. I would certainly use them again.
Mart B . 2023-11-06
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We were on an early morning flight and went to the Cabin for breakfast. On entry we were told it would be a 15-20 minute wait for food. We ordered 2 Signature breakfasts at £14.99 each!! After 20 minutes two plates arrived with what I can only describe as being mostly inedible and dried up. The only fresh thing on the plate were the baked beans and possibly scrambled egg made from powder. The bacon, sausage, mushrooms and hash browns were so dried up and tasteless and it was obvious that the food had been cooked hours before and sat under a heated lamp since. Even the toast was poor, more like a crisp bread! With tea and their service charge the bill came to £42, shocking for what was mostly inedible and left on the plate. I saw others who also ordered the signature breakfast equally disappointed with the quality. The place is dirty also. Structures overhead are covered in dust which falls onto diners, tables were not cleared after diners left and most of the lights were defective. This really is a poor place to eat/drink and should be avoided. Cabin management comments to previous reviews to "take note of peoples comments and improve the quality" are just platitudes and they obviously just cut and paste the same comment to each bad review with no intention of doing anything about it.
Robert T . 2023-10-24
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Looked great from the outside ---- but that is where it stops £14 for a small glass of lukewarm wine..... really Burger was tasteless and come with a bag of crisps instead of chips In our opinion definitely expensive and poor value - keep on walking.
G6969WLpaulo . 2023-09-25
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The staff were friendly. The food was way below standard and totally overpriced. Combination of starters was a joke, heap of bread, terrible humus, 4 minute slices of charcuterie for £15. Main dish not available. Egg shells in Caesar salad. Airport was not even busy.
Fairtrave . 2023-09-02
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Terrible customer service. Tried to order a drink in outside terrace, but the ordering system does not work at payment stage. Staff member totally unhelpful and patronising, didn’t listen and made clear she couldn’t help. What’s the point then in her position? As there were 3 other people also having same problem, clearly the fault lies with cabin, not user. Left.
kokoj209 . 2023-08-30
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Avoid! We had an early flight so thought would get some breakfast in here. We ordered the full breakfast at £14.99 each. It was obviously reheated food. Didn’t taste very fresh. I’m disappointed that it was the first restaurant we came across and thought it would be nice but instead I feel sick after having breakfast here. Have to add that service was ok. Staff was friendly and helpful. But they did try to add a 10% service charge onto the bill!
Louisa1974 . 2023-08-26
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AVOID! Could not get a pint of beer in the outside smoking area, the QR code does not allow you to order one. However, you can order one inside, but can’t take it out? Female manager (I presume) more bothered about eating her lunch then of being of assistance -did not help. Unfortunately, a chain where staff are clearly not bothered. Do a job to the best of your ability or don’t bother at all!
walkerc712021 . 2023-08-01
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We had a meal and a drink at The Cabin bar when flying from Bristol. The service was really efficient and friendly. The food was very good and better than other airside eateries that we have used.
Richrolls . 2023-07-26
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Awful. My girlfriend ate one bite of the eggs. She threw up almost straight away. Atrocious. And overpriced.
Traveler40085777522 . 2023-07-18
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Just rubbish. Miserable staff. Blond waitress could not be any more disrespectful. Food rubbish, badly cooked…avoid it
patrickcQ72SF . 2023-07-07
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Great service, Roxy on front of house was great. Ensured we had a table and was continually checking in with us while we waiting. Busy bar restaurant at 6pm when we arrived in the departure lounge so my father and I appreciate the attentiveness of the staff. Food was good. Had the plant based lousiana burger and my father had the ceasar salad with chicken and bacon. Both worth the time to stop by. Thank you Roxy.
jswanderlust92 . 2023-06-22
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Cabin on the ship slowly sinking . This was alway quite good for food . But if you don’t want a burger you are almost out of luck . Now the chips have been replaced with a packet of crisps . Cummon guys fix the fryer you cheapskates
CLEMOZ . 2023-06-20
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Had drinks here yesterday on a very hot day so it was very welcome to be able to sit outside at the it outside part. Nice drinks and such lovely service from the 2 ladies serving us. Only 4 star as only being able to order via QR code felt inflexible and no draught beer available so spent a fortune on bottled beer for hubby !
BecciGlos . 2023-05-28
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I had an hour to spare and popped in here for a Caesar Salad and some Prosecco. Both the food and drink were perfectly pleasant. Atmos was better than most of BRS as it is a lot less crowded. Staff were very attentive and personable.
Marcus420 . 2023-05-10
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I looked and looked for the avocado in my salad. There was a piece the size of my thumbnail; not impressed. Won't bother going there again.
Janette K . 2023-05-02
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Dreadful attitude from person who showed us to a table, felt we were bothering her! Then we waited, and waited, and waited, until we voted with our feet, politely saying goodbye as we left. There was a guy cleaning tables and both he and the...
Liz B . 2023-04-29
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I waited at the entrance as per the sign board until a gentleman approached me. I indicated that I wanted a table near a power point and that i was possibly going to have a tea or coffee. I was told that the tables were...
Miguel d . 2023-04-18
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Turned away because I said just drinks for now. Even though there were 6 empty tables and 2 of the occupied tables were having just drinks. We would have probably eaten later if the attitude was different. The server suggested we go to "briggs and...
pedrolegrand . 2023-04-18
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The staff who work here are amazingly kind but have to work with dodgy food and overpriced drinks. It isn't their fault and they try their best
Jane M . 2023-04-04
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Much like the previous reviewer, I too will give this place a wide berth. Started badly with a glass unchilled white wine. I opted for a burger and fries but the fries were luke warm and soggy. My husband had the chicken nachos and the...
ElaineH518 . 2023-03-11
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Very limited menu so opted for burger and fries which was a mistake! The food was delivered very quickly so guessing it was sitting waiting for an unsuspecting customer!! The fries were soggy and the burger was hard around the edges. There was a bit...
jet5158 . 2023-02-28
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Very kind staff. Roxy was great and helpful. There are a couple of sockets near some of the tables, so good spot if you need to top-up your phone or laptop. The californian chicken burger was very very good: recommended. The chocolate mousse was good...
rabitzPy . 2023-02-24
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Average food snd perfect example of the airport rip off. £16.99 for small burger snd chips and £7.29 for a pint. Food was ok, nothing that special
andrewcardiff . 2023-02-21
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After being ignored for 15 minutes at the front bar today by a small weasel like chap he then informed me there was a queue. Nobody else was at the bar which I informed him. He then started being cheeky and telly me the till...
paul0107 . 2023-02-21
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Roxy was fantastic. Lovely food . Friendly service. Managed to get a seat in busy bar. All staff were great.
L2012OMandrewl . 2023-02-17
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Bad service sub standard food. During was so miserable and could not be bothered to get our coffees on time. Service was so slow
Keith H . 2023-02-15
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Great service from Roxy . Great with our children and quick service . Food was excellent . Would return
Y9778ZWelizabethp . 2023-02-13
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Was in such a bad mood when I came for a table and roxi was amazing, really quick and super lovely 🥰 thank you so making my experience one of the best 💛
Leah P . 2023-02-09
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Nice bar with good food in the Bristol Airport. The service was fast and accurate . The waitress Roxy was very kind and helpful.
Culture45419362058 . 2023-02-05
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Comfortable, very good food for usual airport standards. Excellent service, specially by Roxy, a very kind waitress who took care of us very nicely and in spanish.
U5179DEpabloh . 2023-02-05
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Very nice waitress called Roxi served us! Made our day and very smiley. She can speak many languages and service was very quick.
irisaZ1373JO . 2023-02-01
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So refreshing these days to meet people who actually appear happy in their jobs. The staff could not have been more professional and efficient even though they were very busy. On approaching the entrance, we were quickly met and shown to a clean table. Roxy,...
NorthumberlandExPat . 2023-01-19
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I dropped in for a green tea. It arrived at the table, and I asked if they could give me some extra hot water in my flask. They point blank refused. I'm not sure why, but even when I asked them, they couldn't tell me...
daielespia . 2023-01-19
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My favourite place to go whenever I travel from Bristol. I’ve been a few times and their gins and cocktails always make my wait more enjoyable. If the weather allows, worth visiting their outside terrace. Very profesional and friendly staff, specially Roxane!
Z4467VQmarieb . 2023-01-15
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To start I had a vegetarian breakfast absolutely disgusting watery scrambled egg 3 plumb tomato’s a very stale piece of toast I small mushroom and a teaspoon of beans all this for £14.95 my wife had a full breakfast again £14.95 I small sausage one...
Gertlushbrizzlelush . 2023-01-15
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The worst food for the money I have ever bought. Service polite but three simple meals and coffee was seventy two pounds. The seat was broken and the place was sad.
Connector399098 . 2022-12-31
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Food Drinks and Service excellent Roxy and her Team were brilliant and Roxy could not be more helpful
Z5520WVmichaelg . 2022-12-16
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Chose the place as it looked .ost comfortable. I have NEVER warenso bad in my life. Returned the beef burger. The meat was rock hard and tasted disgusting. Keep walking. Burger King is half the price, twice the size and you know what you get....
juliannem955 . 2022-12-13
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Good choice of food and drink (though unfortunately reflective of the usual high airport prices) to enjoy whilst waiting for our flight and friendly and efficient staff to make it all the better
B3238BTdanielg . 2022-12-03
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Lovely friendly and efficient service from Roxanna and the team. I enjoyed the veggie nachos and a glass of Prosecco. A nice pleasant retreat in Bristol airport
Departure13091206367 . 2022-12-03
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Apart from the young man who did the meet and greet , none of the staff interacted or communicated with us at all. Probably because they knew that a complaint would he forthcoming. The food was terrible - the worst airport food I have ever...
michelej534 . 2022-11-24
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Unless you get here for breakfast, which finishes at 10.30, choice is very limited. Burgers, one choice of salad , and Indian only available. Chips very odd, type of potato waffle, very herby. Quite good coffee, comfortable seat and table service were only redeeming features....
bettybX4001WU . 2022-11-19
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I ordered a vegan burger, was meant to be chickn but it was like nothing I've ever tasted and was luke warm. The wedges were cold, hard and chewy and it was like it was the dregs from bottom of the bag. £13.99 for this...
562janitac . 2022-11-04
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Good service. Very welcome seating. Our waitress Roxi was very lovely, very friendly. We really enjoyed!
simonafL268AH . 2022-10-18
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Warm welcome from a polite young man lots of available seating given a menu only to find well not find much choice really we would have chosen pasta though not available all was of course overpriced so we shared a sandwich with wedges which was...
G8070UJerich . 2022-10-14
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Owners know that they can make a killing charging too much for garbage food and mediocre wine. Dry chicken burger, tough bacon. £16 for smoked salmon on bread with a bit of avocado. Lovely staff who took care of up and handled the complaint we...
895tomc . 2022-10-09
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Wish we had gone somewhere else. Ordered scrambled eggs and smoked salmon but didn’t even eat half of it.
Go00850438834 . 2022-10-06
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Good service, had a lovely expresso martini and club sandwich - wedges could of done with longer but apart from that can’t complain!
Meghuun22 . 2022-10-05
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Terrible food, £14 for a Caesar salad that consisted of iceberg lettuce! Do yourself a favour and go elsewhere - at least at B&J there is more choice, the prices are more reasonable, staff are polite and competent.
Jacqueline O . 2022-10-03
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Queued for ages here at 5:30am to be told by a rude member of staff on a clear power trip, that we couldn’t be sat because there were more than two of us and we needed to make our away to the Brunel bar (which...
lauradavies412 . 2022-09-13
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We were served by Ryan what's an experience and what a lovely bloke he was very friendly for other out or stay at the bar are and made us laugh and chuckle
tom h . 2022-09-09
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Great food excellent service, popped in for a bite, the service was excellent the burger surpurb, beer cold &fresh well looked after lines 👍 will return
Cornish227 . 2022-09-06
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The food was terrible, the price much to expensive would not recommend to anyone , but the service was good.
CliveS143 . 2022-09-06
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Why has this restaurant such a low rating? On a bank holiday Sunday in a very busy airport there was peace, calm, excellent food at an average price a d staff, Lumi and Sam, could not have been more atte time and helpful. Thank you...
218cliveo . 2022-08-30
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Stopped here for a drink before a flight having been really disappointed with the other bar, Brunel. In contrast, the place here was clean with plenty of staff to take your order at the table so no huge queues like the other place & friendly...
Debsinclairb . 2022-08-29
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Avoid eating on this place. Looks like a fancy an nice restaurant but food is very expensive and awful. I have never eaten a burguer worse than this one, and I returned the first one they brought me because I could not eat it. Meet...
antoniojesusc2014 . 2022-08-28
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Horrible food. That I paid £13.99 for this; and extra for toast is disgraceful. The service was ok from the waiters but really, the food is disgusting. The ‘chef’ should really consider a change of career. Poached eggs like day old hard boiled eggs, sausages...
TheOtherPhilip . 2022-08-24
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Popped in to have lunch whilst waiting for our flight. Although it says they do gluten-free buns for the burgers you have to pay an extra £1. The potato wedges that came with it were not gluten-free. They offered to replace them with a salad....
Esther2000 . 2022-08-24
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I picked here as it was the only place that was actively cleaning tables, every table was clean, no left over crockery. Staff were friendly & the coffee was good. However the food was poor. The sausages & bacon were dry & tasteless. I had...
BigBird19760104 . 2022-08-23
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Despite the airport being extremely busy, they were friendly, attentive, helpful and made the start of our holiday a fabulous one. Food was fast and good and so much better than the other options. The staff all created a relaxed and friendly atmosphere and genuinely...
Tinal76 . 2022-08-23
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Great service & friendly hospitality from Roxana would highly recommend order at the table using QR code. Simple to do great service.
SammyLou1966 . 2022-08-21
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absolutely shocking service. waiting about 30 minutes to just get drinks. the men didn’t know how to talk to us or even know what drinks go in what glass. overall would definitely not come back again
sophialB9772VU . 2022-08-11
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Rude staff - whispering behind customers backs. Extortionate prices. Over £11 for a bog standard G and T. I’ve been to a lot of airport bars in my time and this ranks well towards the bottom.
Trek46190985915 . 2022-08-09
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Dropped in for a quick glass of beer and a half a pint of draft cider for my wife. 20 minutes to get 2 drinks served. 6 staff! When I tasted my wife’s cider it SMELT OF OLD DRAINS. LIKE THE SLOPS OF OLD BEER....
julianrO5546LV . 2022-07-20
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1400hrs on a Thursday Afternoon - rude staff who appear to just stand around and ignore the queue. Sadly no food on them menu except for Nachos and curry. Not great!
justinthetree . 2022-07-07
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The airport was chaotic but this little bar was a haven. Spotlessly clean and Great service from Archie who worked hard to find us a decent bottle of wine. Thanks guys, you got our holiday off to a really good start 👍
Jenkins137 . 2022-05-06
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Ieri pomeriggio, prima di prendere l'aereo per tornare in Italia, ci siamo fermati qui per una birra alla spina, una...
spedubec . 2022-04-13
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No food, dreadful wine , no orange juice or lemonade … need we say any more Ordered the £38 sparkling rose wine (hey we are on hols) … retail price £5 and rated in the bottom 3 % of wine in the world… an almost...
David A . 2022-03-03
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This is why trip advisor should exist- to warn people how shoddy some places can be. We were charged £38 inc service charge for a basic breakfast, a large breakfast (allegedly) & 2 coffees. Some of it was inedible the rest was pretty vile. Most...
Malcdives . 2020-03-17
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Honestly we would have had a better meal and more reasonable price at Burger King. Burgers were below average to poor and the potato wedges were so bad we didn't finish them. I am not a picky eater and hate throwing away food, but they...
ESDougherty . 2020-03-07
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My wife and I paid over £15 each for scant, barely-edible breakfasts. In addition to the already-exorbitant prices for the meagre portions, tiny print at the bottom of the menu informs you that a 12.5% service charge is added to bills for tables of two...
drrobertmorgan1 . 2020-02-19
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Have previuosly eaten here on a couple of occasions and the open sandwiches have been fine. Today we ordered a macaroni cheese dish topped with mushrooms. It was more like a sea of melted cheese with odd pieces of macaroni hidden within topped with some...
Phil L . 2020-02-10
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Shocking and unreasonably very expensive! 2 wines and 1 bag of crisps in the duty free area should not have cost us £17.67. I felt ripped off! The noise of cutlery being emptied a couple of times at the other end of the bar was...
Linda S . 2020-02-07
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Overpriced and serves poorly prepared food. Check out these carrots on the breadboard. “They’re supposed to be like that” What picked out of the bin???? Staff were pleasant and professional but looked used to dealing with disappointed diners.
Yaddayaddayah . 2019-11-12
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I should know better than to go here, but every 6 months or so I try it again, and it always takes disappointment to a new level. Somehow they have managed to make this place even worse than my last visit. £14 for a cheap...
chrising101 . 2019-10-18
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Stopped here for coffee while waiting for a flight. The quality of my flat white was fine, but very over-priced.
PebbleL . 2019-10-15
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Looks quite an attractive option but don't be deceived as this place manages to serve some of the worst breakfasts around and is not cheap. I ordered the Full Cabin cooked breakfast, which arrived on a tiny plate with a dinky little knife and fork....
jptlewis . 2019-10-14
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Wanted breakfast before a 7:30 flight. Looked ok and at least they serve you. Food is awful and really expensive. £3 extra for an egg in a bacon bap! Cabin breakfast was dreadful don’t go here.
Ballcocks . 2019-10-10
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Ideal for breakfast before a flight .A full english sets you up for the day .Can be crowded as many flights leave early
johnpZ4299KQ . 2019-09-28
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I don’t usually complain but was absolutely disgusted by the supposed breakfast I was served here last week. £13 for one slice of toast, a sausage, one piece of bacon and WHITE scrambled eggs. The eggs were actually so white they looked putrid and so...
schnowboarder . 2019-09-22
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We called in for breakfast on 10 Sep 19. I ordered Eggs Benedict which is a classic - a soft poached egg on proper ham served on half a muffin lightly covered with hollandaise sauce. Sadly this place uses bacon which is cheaper and easier...
wenvoeman . 2019-09-12
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Prices are ridiculous for the rubbish food you will receive. Portions are now minuscule and the bill will come with a 12.5% service charge added to it - which we didn’t pay, we will not be returning as total rip off
Debra Jaine K . 2019-09-03
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OK, I admit that I am a stereotypical spoilt person. I decided that I would (as usual) pay a lot more to keep away from the riff-raff. At least you can expect some decent food. It was pitiful. I don't mind spending £14 on a...
al20986 . 2019-08-30
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We have come here a lot and it never gets any better. We only ever have drinks, sorry overpriced drinks, but the service is abysmal. It’s a shame as it could be fabulous. Please please please can someone sort it out - all it needs...
ezbez10 . 2019-08-23
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Before our flight we decided to eat somewhere, we chose ‘Cabin’ because it looked nice. It was disgusting. We both ordered a full English breakfast, what came was a couple of beans which were cold, un-cooked bacon, a fatty sausage and cold toast. On top...
Nathan P . 2019-08-14
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I was expecting better things, to sit in the quiet away from screaming infants and drunk hens, not so. My beef bourguignon turned up in about 30 seconds, microwaved with 3 day old mash.four pieces of beef and a couple of vegetables, disaster. They will...
Michael D . 2019-08-07
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7 girls, 7 breakfasts, 7 glasses of cheap fizz- £245! We then went to Spain for 4 days and every single delicious meal including cocktails and wine was cheaper than the abomination that was slapped down in front of us at 4am on Thursday. In...
averillj . 2019-08-05
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Illustration on menu bore little resemblance to what was delivered. A piece of basic white bread with some pieces of thin sliced smoked salmon plus a few slices of avocado and undressed rocket on the side. Crisps were said to be handcooked. Waiter had the...
BobbyGor . 2019-07-17
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Basically a rip-off. Terrible food at a premium price. Cold beans, anaemic eggs, tasteless tomatoes. The bottled water was ok.
Markphr . 2019-07-01
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last year we were unfortunate enough to eat at the brunel bar so this time we gave that a miss and went here i had the breakfast sausage was rubbery bacon inedible eggs just about palatable all for the two of us £32 including drinks...
pauld_7 . 2019-06-25
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The ULTIMATE breakfast sarnie at _£9.25 + 12.5% compulsory service charge was indeed ultimately awful. Cold greasy under-cooked bacon. Anaemic sausage and a dry rubbery egg in stale (not even toasted) value line bread. It was hideous With coffee and the service charge of 12,5%...
davidbrown21 . 2019-05-12
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Had two breakfasts that came to about £15 each! A half of orange juice cost me £3.20! The breakfast came out cold, the toast wasn’t even toasted. The sausages was anaemic didn’t even looked cooked. Got seated waited about 10 mins before we was actually...
Charley-Sue K . 2019-05-07
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Nine members of a Walking Group had a lunch at this lovely Pub, a warm welcome directed us to a large table where we relaxed after a walk in this lovely locality. It wasn’t quite warm enough to sit outside in the garden which has a breathtaking view over the Lake and hills. ( A summer visit will be organised.) The food was from a wide ranging menu but I was determined to try the Cow pie. Really tasty and served with lovely Mash and roasted vegetables, excellent meal and excellent value. Several other members had fish pie which I will sample on my next visit. All the Group agreed that the food and Service was exceptional.
832 Opinions
Used the function room for my son’s christening and can only say how poor the service/experience was. One person serving behind the bar for both our function guests and people within the pub is not acceptable. For the chef on the carvery section to have to cover the bar and leave the carvery whilst people are waiting to be served is shocking management. We had guests that didn’t even get a drink the whole time they attended the queue was that bad. The facilities in the function room also had hardly any toilet paper both in the men’s and women’s and when we had to try and get the key for the disabled toilets so some people could use the bathroom, it was impossible to get hold of, despite 3 separate people asking. The money that was paid for the food was not reflected. The food came out 2 hours late and as well as there being sandwiches, there was 1 small bowl of chips, 1 small bowl of battered garlic mushrooms, a dinner plate of chicken wings and a small plate of approx. 20 bite size hot dogs, bearing in mind we paid for 45 people! Since being at the function, I have had guests who attended saying nothing but negative comments about their experience at the function, and how it put such a negative on a day that is very important to me and my family. Thank you for making a special day that bit less special.