Bwyty Blondin Restaurant in Gwynedd

Whilst I would like to say I eat here I didn’t as whilst being a restaurant they decided to stop serving food. At first this was for 10 minutes then we were told an hour by a very rude member of staff who turned out to be the manager. So this is 2:00pm on a bank holiday possibly there were staff issues which meant the kitchen was busy but it was the utter rudeness of the manager who when challenged did not apologise. There were no signs up to say food was not being served and considering people were still entering when we left I find the lack of customer care pretty poor. The young lady who served us behind the bar was very professional and even looked a little taken aback by the manager’s tone to her and us. So whilst the food maybe good the manager needs to remember no matter how stressed you are we do not know why and that is no excuse to be rude to a stranger let alone a customer who has done nothing other than try and order some food in a red

nourriture de mauvais fast food

On Sunday just gone, at 2pm whilst the car park was full and there was a good deal of adventure activity, a group of seven of us approached the cafe to be greeted by a dour manager who said that they were not serving hot food. I said no problem, we just wanted a coffee after a great four hour walk over the hills nearby. He then said that they were only serving drinks to their 'paying customers', meaning the bikers and zip liners. The cafe missed out on likely a six or seven pound spend per person, likely coffee and cake and the experience will see us NOT revising the area or recommending Zip World.

On Sunday just gone, at 2pm whilst the car park was full and there was a good deal of adventure activity, a group of seven of us approached the cafe to be greeted by a dour manager who said that they were not serving hot food. I said no problem, we just wanted a coffee after a great four hour walk over the hills nearby. He then said that they were only serving drinks to their 'paying customers', meaning the bikers and zip liners. The cafe missed out on likely a six or seven pound spend per person, likely coffee and cake and the experience will see us NOT revising the area or recommending Zip World.

A big portion of burger and chips- delicious lamb burger and very nice homemade coleslaw! Quick and friendly service. Good coffee and wine!

£4.20 for this hummous and red pepper sandwich. I can't even see the hummous!! What a disappointment!

Great day, food was mint and service was quick defo 5 star!

Quarryman’s breakfast was quality and great for the money, customer service was amazing

This gem of a cafe is located right in the heart of the mountains and slate quarries, Myself and my son booked on to the Quarry Karts and did the Camera & Meal Deal. Well worth the money. You are given a voucher were You order at the bar after getting your table number. The food were amazing really enjoyed it Definitely will be returning. Great food with great service.

Nice cafe and a great place to rest after go karting or zip lining, good views of the mountains, nice staff, dog friendly and my husband very much enjoyed the cajun chicken wrap, I had some of the chunky chips and they were actually very good!

I waited in here whilst the family went and did the zip wire. Had a full English breakfast with a few extra bits as I was hungry following a morning run. Apart from the tomato everything was hot and freshly cooked. Though I was missing the butter. Ordered through the app but I couldn't find fresh orange juice which was a shame. Would happily eat there again if returning to zip world.

If I could have put no stars I would of! This food was absolutely appalling, my nachos were upside down due to the boxes, my son’s ham egg and chips were greasy, my other son’s burger was also greasy and he was unable to eat it and my partner’s gluten free BLT was like cardboard and they were all served in chippy style boxes.Very disappointed!!!

Great restaurant at top of Velocity Zip Wire. Enjoyed the fact you could watch the live feed from the Zip Wires on their TVs whilst having a cup of tea, cake etc. Looked like nice meals there too. Friendly staff and clean tables.

Following a day of exhilirating experiences at Zip World, Penrhynn Quarry, it was a perfect way to finish our day, with food and drinks in the Blondin Restaurant. Food quality and drinks, all good.

Bad attitude on the management uses 16 years if there short staffed then tell them there no good and gets rid of them and dosent pay them what thay worked am still waiting on the manager to ring me regarding my son doin to shift and not been payed.am still waiting for the management to ring me back after 4 weeks of my son working in there and still not been payed

We had a regular burger and a chicken burger. Both were freshly cooked and lovely . The sticky toffee pudding would have fed a family! Great value.

A group of 8 of us for a 21st birthday, had lunch and some drinks, was pricey, I wouldn’t mind the price if it was edible. They had no pizzas They got one of the mains mixed up, which we still had to pay for as well as the original meal we had asked for. Food really wasn’t good, the salad had been sitting for a while, chicken and burger was dry and bland. Overall wasn’t impressed.

Best sausage and egg bap in a long time! Lovely setting . Coffee machine broken on our visit .... gutted . Ended up with x2 pints and baps £20 . All freshly made. Very clean . Lovely menu would liked to have stayed ...

Great place to grab a drink or something to eat after riding the zipwire even when the weather is not good.

The cafe is dirty, there's a disturbing number of bottles, stirring sticks, sugar sachets dropped in the outdoor seating area. Indoors, you have a mixture of what seems to be extractor fans and loud music being played at a level at which it's impossible to have a conversation with either the people you came with or the staff without raising your voice. We were charged £11 for four hot drinks, served in cardboard cups. None of the tea/coffee were great. I'm puzzled by this place. ZipWorld is touted as one of top tourist attractions, yet this cafe is just nothing. There's so much potential here, but you feel nobody really cares about the service, the customer experience or giving people a reason to either return or recommend it to someone else.

We visited after zipping. Food was reasonably priced and very good. You can order on the app and service was quick Good selection too Not too busy so plenty of tables

The sandwiches here are delicious, fantastic views, staff are friendly too, service is impeccable.

Had a lite bite lunch before the Zipwire. Boy that was amazing for a lite bite! The food was great quality and the portion size much more than we expected. Great value for money.

The food was excellent, good Value as plenty for your money. Great selection and variety. Would highly recommend. Only criticism was that we were a party of 29 and seating had to be grabbed as it became available but didn't warrant less stars.

Cajun chicken wrap, pulled pork burger, ham egg and chips, and chicken burger. All very tasty. quick service and not too badly priced either!

Very nice hot food with good portions at a decent price. Staff are very nice friendly and helpful. The ordering app currently in use is pretty slick but does take a while to find items. I gave this a lower rating as the selection of...

I haven't even been on the ziplines yet which I know will be incredible but if you can't or don't go on the zipline don't worry because you will be blown away by how good the food is. Its not your local pub prices but...

Rang before our visit to check they were open and serving Sunday lunch was assured that yes they were until 9pm so we arrived at 4pm to be told they don’t do Sunday lunch despite advertisements on the website and a phonecall to one of...

Living locally we have never visited but after a nice walk we ventured up. Pleasantly surprised, we sat outside on the balcony in the sunshine with our dog watching people on the zip lines. The food was really tasty and good coffee too. Found the...

Came here for some lunch following our zip experience. There are lovely views from the restaurant and you can see other people on the zip lines which is really nice. Food was good, quite often it is rubbish at these type of places but we...

We were greeted by a lovely young lady who was very helpful. We ordered two burgers and added bacon for an extra £1 each, when our meals arrive neither had bacon in but we couldnt be bothered to go up and state this so left...

When for some food with friends who came down to visit. When I was waiting for friends to decide on what to have, I noticed a young boy come from the back on his phone and never came to give the table a wipe after...

We had lunch here after completing the zip adventure, not expecting much from the food we were happy to be wrong the food was really good and we recommend a visit here. We ordered the beef burger and the cajun chicken wrap with two cappuccinos....

Went to this establishment while attending the zip wire experience with my son and grandson and daughter the cafe is very busy but has plenty of tables and room the food is not cheap but is very good we did not wait long after ordering...

Wonderful food,excellent staff,I had steak in a ciabatta with chips and salad,my husband and son had the award winning burger,all excellent,we didn't have the pudding as we had Birthday cake😃Would zip wire and get the meal deal again in a heart beat again.

We visited the restaurant whilst out walking, the views are amazing but menu and food is so poor! The menu is extremely basic and well overpriced, the quality of the food is diabolical ! We had the pulled pork burger which was ok and the...

We went on the earlier of the quarry tours and by the time we were returned to the reception breakfast felt a long time away so I had steak ciabatta and Mum had quiche. Both were really tasty and not tiny servings. You order at...

It is not one of the best we have visited, but it is acceptable. Eat something to continue the visit to the city, park and lagoon.

After having a big breakfast at our youth hostel we didn't fancy a big lunch so just went for sides in this airy cafe bar with loads of big windows catering for thrill seekers like us who have just come off the nearly Velocity 2...

Nice place, satisfactory menu but, poor service. On both occasions waited a long time to be served at the bar to order. I waited so long forgot my table number. More staff needed and they seem to change a lot. Wished it could have been...

Go for the Welch Rarebit and Hand Cut Chips, delicious to bring you back down to earth after a zip line excitement.

I have some extensive food allergies and dietary needs, and the lovely chef Alan created a fantastic bespoke meal for me, absolutely delicious This was mammal and bird meat free, cow dairy free, grain free and very low carb. I had a king prawn cocktail to start, and smoked haddock with egg ceviche with a roasted mushroom topped with caramelised onions and goat cheese with avocado purée. Just fabulous.

After zipwire experience bought 2 cups of tea £6.30 which is outrageous as female staff were not happy and a very good distinct bad slightly aggressive atmosphere so not focused on us today. Decided not to have lunch!! Can't fault any of the staff on the zipwire experience though.

Visited over the bank holiday weekend with my family. Food was excellent. Served by a young gentleman named Patrick, whose customer service skills were second to none. he worked exceptionally hard, despite it being very busy. Couldn't fault the food. Recommended!

Can't fault the location and the service and facilities are great. We only had coffee and cake but have to say the coffee was so good, cake wasn't too shabby either.

great staff and great food. Shame it's over 3 hours drive from where I live, otherwise you'll see me here every weekend!

We were her for the zip lines but having traveled several hours we were really pleased to find great facilities to eat and drink. The staff were friendly, the choice of food and drinks was good and everything tasted great.

Out with friends on a sunny day, nice views, food ok only so wouldn’t go again.What was really bad was 2 of our meals were not what was specified on the menu. We told the waitress who then went to the chef (it is an open kitchen) who then started to swear ‘f....’ repeatedly. We were so shocked! A supervisor then apologised to us.Also we noticed a kitchen worker had long dreadlocks not tied back....not exactly reassuring.

Popped in before our Velocity 2 experience for coffee and cake. It was unclear where to stand to place orders but we were served quickly. Everywhere was clean. The drinks arrived shortly afterwards and were top notch. The 4 staff serving were friendly and efficient. We were so impressed we popped back after our experience rather than going elsewhere. Priced just right. NB: find a table before ordering food / drinks. Payment upfront.

We visited her this afternoon after going on zip velocity.The food was brilliant, really tasty and good quality. The service was quick and the staff were very friendly. They need a few more staff on the bar and the queue for a drink and to order food was approximately 20 mins! We would definitely recommend

A party of 18 or so Rotarians attended to support Rotarian Ron Watson-Jones who was zipping for charity. Afterwards we had a lovely meal at the Restaurant. Unfortunately we were all too full after the main meal that none of us managed a sweet. Will have one (sweet) at the next visit! Staff very attentive. Stunning views from the Restaurant and balcony. Took lots and lots of photos!

Lovely food but a bit expensive. It would be good if there were jacket potato on the menu as it would be better at lunchtimes.

Amazing steak! Added bonus of beautiful views. Friendly staff, pleasant decor and very clean. Didn’t buy drinks though as they are rather pricey unfortunately.

We were hungry after our experience and very impressed with the food. We both ordered the chicken burger, fresh good chicken, avocado a nice touch and they had gluten free bread too! Huge portions and plenty of chips, very well priced

It's a new building, and a little industrial inside. With plenty of seating available, there are great views over the quarry. Good choice of food, although portion sizes are a little on the small side. We were a large group (30+) in for Christmas lunch, and service was fast and efficient. Whilst food and service are good, it lacks character inside and has the feel of a canteen. Perhaps it was intended to resemble a quarryman's 'caban' in which case a stove and fire might have added some warmth.

Wonderful location, nicely designed restaurant, good staff But Probably he worst hot chocolate in the world. Weak poor taste, scolding milk and over priced.. No options for cream, chocolate toppings or marshmallows...generally disappointing.

It was a beautiful day in October so sat outside with a coffee and waited for my family. Ate with my family later and the food was delicious. Huge bowl of chips! Great views from the terrace.

Nice , spacious and clean restaurant. Staff is nice friendly and you really feel welcomed. It would be 5⭐️ but I think it is just a little overpriced. 🏴󠁧󠁢󠁷󠁬󠁳󠁿

Would not eat here again. They charged me £2 for a slice of bread and butter. What a rip off. Next time I will take my own food

Food was good, however staff were very rude, young lady closed till and walked off without telling us she was closing, then, hot drinks came cold as the staff were busy chatting whilst they left the drinks chilling on the bar, might be better as self serve!!

This is above the Bethesda Quarry and the base for the Velocity zip wire so has a bit of a captive market, but this shouldn't be a reason to charge so much for drinks - a small mug of hot water with a tea bag for £2.95! a flat white for the same. The food isn't any different. Whilst we didn't sample the food we saw others with quite small portions and overheard conversations moaning about how much they'd paid for the food. The serving staff were friendly and offered our dog a sausage but wanted £1 for it.

I was here for an afternoon meeting. It’s a great place to have a relaxing drink and chat. There’s free WiFi (though wasn’t working the day I was there), configurable sofas, outdoor seating and a fantastic view out across the slate quarry. Obviously a perfect place to eat and drink if you are zipping, but also great if you just fancy a drink, snack or meal with friends!

Awesome. Have a go you will get such a rush.

What a wonderful jewel amongst the Zip-wire attraction. We visited after riding the zip wire with family who were watching our experience. How wonderful the dog was allowed inside on a day of torrential rain. The cafe is very welcoming with so many staff that provided a smooth running operation. Food is delicious, freshly made & using local produce. Reasonably priced for an attraction cafe, we really enjoyed and can recommend to others.

Food is made fresh. The staff are all happy to be of service with a genuine smile on their face. But above all the beer is great. Much needed after flinging yourself off the top of a quarry. I will be back (just not the zip wire).

Came to visit today and after seeing the food coming to the table decided to cancel our lunch at a local pub and eat here. We were not disappointed. All eleven of our party had a brilliant meal and we couldn’t fault a thing. Nice washed down with a pint of Zip larger. Shame one of our party bottled doing the Zip-wire. All the staff were very helpful and happy. Good work.

Great to have properly good, fresh and well cooked food at an 'attraction'. Following my Velocity2 zip wire experience I popped into the restaurant for some food. Used to getting bad food from most 'attractions' I was pleasantly surprised with how good the food was.Definitely worth eating here.

This place is very busy but still manages to serve excellent food. The coffee is good too and there's also a bar. Great views too.

A group of us had a meal here after finishing a ZipWorld weekend on Velocity, before heading back off for an 8 hour drive back home. I hadn't expected anything much, most food outlets at themed attractions are usually overpriced garbage. You just have to eat it because you don't have any other choice, while burning with resentment at the ridiculously inflated price you just paid for that garbage.But I was pleasantly surprised by this restaurant. To be fair, it looks a bit like the cafeteria in Ikea, hence being prepared for a mediocre meal. But the food we received was delicious. It was all cooked beautifully and very nicely presented, with good sized portions that kept us satisfied for the long drive home.My husband and I both had the Welsh Rarebit. It was gorgeous! A couple of our vegetarian friends were extremely pleased with their veggie burger dishes. It did look amazing.Well done ZipWorld for not being one of those attractions that sticks in a poor quality fast food joint that rips people off. I wish more businesses in the tourist attractions trade would take a leaf out of your book. Part of a good experience is also sharing a good meal with your friends / family whilst there. Thanks to all staff at Blondin for adding that little extra enjoyment that topped off our awesome weekend with ZipWorld.

This relatively new addition to the amazing Zip World, is perfect in every way, great views, airy and spacious and well stocked bar, servery area, etc. The menu is interesting, pretty basic but good enough to satisfy any appetite, So why am I complaining? I couldn’t ‘fly’ because of a heart and digestion problem, so whilst I watched my colleagues join in I asked about breakfast and was told it was served until 12 noon. So at 11 30 I ordered my omelette, the order was taken but the assistant was told it was too late for breakfast, despite the assurance I could order till 12. I enquired why, expecting the answer the kitchen was flooded with orders, but was surprised to be told it depended on the mood of the chef! Clearly he was not in a good mood that morning. Instead I ordered a ham and tomato sandwich and joined my friends at their table. All the rest were served but mine didn’t turn up. I enquired why and was told it had - it most certainly hadn’t, it was then discovered it was given to someone else under the guise of BLT, it was only when he bit into it that this was discovered. Eventually my sandwich did arrive, together with a bowl of chips as an apology, something I didn’t want. But my friend never did get his BLT sandwich.

We ate here yesterday after my son and husband went on Velocity 2 Zipline. Great views of the ziplines but would have loved to been able to rent binoculars.Welsh rarebit and superfood salad was really good, as was a the fish and chips, caeser salad and soup of the day. The staff were very friendly and nice. Would return.Binoculars to rent would be a good addition to the menu. People could pay a deposit or, you could put a beep tag on the to ensure that they are returned.

Just what i needed after a shot down the zip wire. lovely food and wine rounded off with a first class coffee.The food and drink is bought to your table by very good waiting staff.My wife and i were very impressed

We hoped to eat at Blondin after a zip wire flight at 5pm but booked elsewhere because your web page says you close at 4pm. But you don't: it's more like 7.30 - 8.00.

We both had the breakfast which was very nice, but the lime and soda was £2.00 for 1/2 pint, £1.10 in pubs for a pint. Location was great, you can see the wire and the people zipping down, brilliant.

Geweldige plaats. Maak eerst een vlucht met de zip-baan. Terras met prachtig uitzicht op de steengroeve en meer waar de kabelbaan loopt. Maaltijden zijn zeer goed bereid en smakelijk!

I came to watch my mother do the zipline which I'd bought her for her birthday. My partner, son and I sat outside and had a few drinks whilst we watched. I'd ordered a drink at the bar then went back outside and waited. About 10 minutes had passed so I started questioning myself as to whether I'd given the girl at the bar the right table number as we had previously been sat at another table but had moved because of the sun and to get a better view. I went up to bar and said that I'm not sure if I'd given you the right table number before as we'd moved seats. The girl, who was the same girl who originally served me, said not to worry and proceeded to get me my drink. She goes to hand over the drink and then tries to charge me. I explained that I have already paid for the drink and that I've been sat outside waiting and that's why I've come in thinking maybe I've given the previous table number by mistake. She then asks me to come and show her where we was sitting and where we're sitting now, which I did. I then say to her look no empty cider bottle or anything (except for my previous beer glass which at the time I didn't realise was still on the table therefore my table hadn't been cleared) which her response was well I've just seen my colleague walk in with a load of glasses. My response was to say that she was basically inferring that I'm lying. She could obviously see I was becoming irate at this point as she asked me to come into the bar which I did. In the bar she said to me that she remembers me coming into the bar and one of her colleagues served me, which was true and then I explained that I had been in again since then and ordered another drink from her which she denied. According to her she remembers everyone she has served and she would of remembered serving me. I was very troubled by this because clearly a woman that can remember every interaction with every customer they have should not be working behind a bar as they're clearly destined for greater things. Anyway, after standing there arguing with her and being made to feel like some scruffy scrounger trying to get myself a free drink she finally handed me the drink with the attitude of there you go now go away and shut up. Furious, I then went and sat outside and had my drink and tried to calm down. I decided I wasn't happy with the way that ended and phoned the bank to see exactly time that transaction had gone through so I could tell them the exact time to check the cctv at. I spoke to the manager and told him what had happened. He asked me to describe who it was I was dealing with and told him slim, black hair with red tints or a streak or something and he said he knew who I was talking about. He offered to refund the drink, which I declined, as it wasn't about the drink it was about how I was treated. The manager said he didn't have access to the cctv, which I believe, but I would love management to check the cctv at 17:35 on 24/06/18, which is the time of the transaction on the bank statement and show the girl involved that she is capable of making mistakes and probably shouldn't take her photographic memory, which claims to have, too seriously. 10 or 15 minutes later you'll then see me stood at the bar arguing with her. I specifically remember talking to her because I asked for a pint of rekorderlig which she replied we don't do that on draught and I felt a bit silly for asking as I know it normally comes in bottles. Also, whilst I'm complaining, prior to the incident with the other interactions I had with her at the bar she kept calling me 'mate' which just came across as unprofessional. I didn't want a free drink, I didn't want the drink refunding after the incident, all I want is for management to show her the cctv footage of her serving me which she denied ever happened, to burst her little ego bubble and show her she is just as capable as the rest of us of making a mistake.

Nice venue overlooking the little zipper and the big zip, good menu choice, resonable prices, plenty of seating and clean toilets

Confusing ordering system, you can't order a drink at the bar. After finding the cashier to order, was left perplexed after why the cashier took orders from people who obviously came later than us. Cashier was happy to chat with locals, was short and prompt with me. Not a pleasant experience after the buzz of zipworld.

We are here after an amazing afternoon zipping. Our ages ranged from 5-65. We all had lovely meals and a few of us managed pudding tooour server was a lovely lady called Aphra F. She was charming. Thank you team x

We waited here prior to going on velocity, my parents had snacks and drinks we held off till after doing zipwire staff were very attentive and efficient although ordering and paying system at bit of an experience but fine once you get your head round it. Good choice of food and drink average prices, dont wait long even though quite busy, toilet facilities nice and clean and there is a lift to resteraunt and veiwing gallery, made our wait much more comfortable.

Three of us had lunch here after going on Velocity (I don’t think I could have eaten first!) on a Saturday. I expected it to be busier as there were a lot of people about. The food was excellent. We all had the sweet potato fries which were cooked and seasoned to perfection. My bean burger (a double “patty”) was one of the nicest I’ve ever had. It came on a soft brioche bun with a tasty beetroot relish. The other two enjoyed theirs (a chicken and a beef burger) but they said mine looked better. The staff were lovely. The only niggle was the queue to pay - you have to go to the till to pay but there was only one member of staff there so the queue was quite big.

Very good food, I got the sausage and mash with gravy and it was phenomenal

We visited this restaurant a few days ago when we traveld around Wales. The food was fantastic. I ate a chicken burger with avocado and sweetpotato fries. The service was fast and most of the staff was helpful and polite.

After the zip wire we ate at the Blondin restaurant for an early dinner at around 6.30 and we were really surprised that no one else was in the restaurant, a couple of people came in for a drink about 15 minutes after us, but the restaurant was empty when we left. We had a table next to the window with a view of the zip and quarry. The waitress was really friendly, although the bar staff hadn't told her that they no longer had any bottles of ale my partner had requested and he ended up with the lager. which he managed to swap with a draught pint. The three of us ordered burgers (£12.50 each) and they kindly swapped my mayo for the beetroot relish. My partner had the beef burger and although he didn't request the bacon and cheese the burger came with it. So although there were some slight errors with the order for my partner. the food was tasty. We didn't have dessert but at £5.95 they were erring on the expensive side for the type of restaurant. Would have ideally given a 3.5.

We live near the Zip Line and Blondin Restaurant. Following a family meet and Zip down the lines we all had lunch in the new restaurant. The food selection was what I would describe as posh "American" which is very tasty. Our group all had either the chicken fillet in a brioche bun or the burgers. It was a little expensive for what it was. I also wish we had gone for food before our zip as I have heard the breakfasts are excellent from many people.The service was OK

We ate here after the zip wire, and the food was great. Excellent sweet potato fries! It's great fun watching people flying past on the zip wires!The only negative is that the set up is a funny combination of cafe and restaurant. It feels like a nice cafe, but you order at your table, and pay at your table instead of a counter. We almost forgot to pay as it feels like the sort of place you pay with your order, and we felt a bit awkward when the waiter reminded us as we got up to leave!I had a coffee earlier as I was waiting for my family to do the zip wire. I wasn't impressed with the service. I went to the bar to order and the two young women serving were chatting and didn't acknowledge me immediately and then told me it was table service, which wasn't obvious at all. If I was managing the place, I would change to a counter order and pay system.

We went to see people riding the zip wires. Exciting! We stopped for lunch and the snack, Welsh rarebit, was good. The dessert, however, was a mistake. The bread-and-butter pudding was ordinary and the portion was small. The £6 that I paid for it was an absolute rip-off. Yes, try the snacks but avoid the desserts! Also be prepared to wait - service was rather slow.

Called into Blondins for lunch yesterday in the freezing cold and snow. What a fab new addition to Zip World Velocity..... good food, even better views and a great meeting space too.

Very VERY angry and disappointed at being spoken to rudely, after an older man (member of staff) rushed down the stairwell and demanded that we pay! He shouted in front of customers at us and said ‘are you GOING to pay’!! We HAD paid and my friend swiftly held the receipt at him. I’m sure he felt like an idiot after behaving like that. The restaurant wasn’t particularly busy and if he knew how to do his job professionally he would have checked with one of his colleagues before accusing us as thieves. Very disappointed at this and I shall be making a formal complaint. He needs to go on a training course to provide adequate customer service. Or find a job without the general public

Thought we would try out our "local" restaurant had the Winter special 2 courses for £11.95 or 3 for £14.95 - was very lovely as others have said very friendly staff & fab views - will visit again

Purpose built reception area for zip world which provides an excellent platform to watch the zip wire. It is also the home to a good licensed restaurant. We had breakfast with good choice of your normal suspects, the full Welsh breakfast was excellent with a good range of coffee options to boot. Weather was a bit moody on the day so you cannot even see the to of the larger zip wire.

As we were staying in the local area and visiting Zip world the next day, we visited the restaurant on a recommendation.So glad we did. The restaurant was new, warm and welcoming. The wairesses Abby and Stacey were an absolute pleasure and although it was busier than expected, did their absolute best to ensure we were well looked after. The food was amazing and well presented. We had chosen off the special menu which was 3 courses and it was excellent value for money.For starters we had pate and the salmon.The main courses we had were the fish and the lamb. Both were delightful but the lamb was extremely tender and well worth a try.To finish we had the chocolate brownie and the lemon tart. Both lovely and highly recommended.As an end note, the toilets are extremely modern and clean with a refreshing design.

Party of 6. Food was slow. Extra portion of fries was at the pass for 30 min before served. Forgot a meal. One meal cold. There was only 12 people at the restaurant Abby and Stacey we’re great it wasn’t their fault.

We had a lovely birthday lunch for a rather large group including children of all ages. Everyone was well catered for and left happy. The staff did a brilliant job coping with such a large group at short notice. They were all cheery and made us feel very welcome. The food arrived quickly and all of the plates went back empty. The space is large enough to accommodate lots of people without feeling crowded and they have plenty of high chairs plus a reasonably priced kids menu on offer. These things are important when dining with children! The views were incredible on a snowy afternoon and are definitely a key feature. Thanks for a nice afternoon.

Great view here even though the zip wire was closed. Menu catered for all of us and as we were gathered for a birthday lunch that included three generations!Service was good, choice was great not too bewildering. Retain,y recommended.

Visited with friends who live locally and I'm sure we will return. The cafe is located right in the heart of the mountains and slate quarries, which on this occasion were lightly dusted with snow, giving the views all around us an Alpine look. The Zip World building is rather like something you'd find in a ski resort too, with huge balconies outside for observing the Zip Wire in action. Late on a cold, dark January afternoon, the place was very quiet, but it is off season, and with a bit more marketing and time, the cafe should hopefully build up a reputation. The service was very prompt, professional and pleasant. Everyone enjoyed their food orders, with much praise for the Burger, and the fries. The menu looks interesting, so I'd like to try something else next time - such as the butternut squash and cheese toastie. A nice place to eat with friends after a good walk, and we felt warm and relaxed. It has a bar too, so you can enjoy a beer or a warm drink, even if you're not eating. Some of the pricing seems a bit over the top (£9.50 for a cooked breakfast, or £12.50 for a burger & fries) but if you are on a budget, there are some cheaper options.

The food was great and the service excellent. It's a gorgeous spot with amazing views - well worth a visit.

Booked in the restaurant as it was my husband's 40th and he was doing the Velocity zip wire. Super friendly welcome on arrival by excellent waiting staff. I had a 1.5 hour wait on my own whilst he did the activity and I got chatting to the staff. Ordered coffee, food, drinks and all were lovely. The baked Alaska was the best I've ever had (shame it's coming off the menu!).Staff had laid us a table for my husband's birthday and also bought him a drink on the house to celebrate. Chap behind the bar told me all about the Hotel Chocolate hot chocolate they serve and how it was fair trade, very interesting. Then I got chatting to one of the other waiters (sorry I can't remember your name, from up North like me!) and he was just so friendly. I note there are bad reviews on here but they are obviously teething problems... this place is newly opened and the staff are so eager to get everything right which is lovely to see. I'm confident next year this place will be 'the place to be'.Haven't mentioned the view.... Wow just wow. Thanks for a lovely day and we will definitely be back!!Sarah & Dave x

Booked a xmas party for 7 ladies and thought we would support local business, the day before we were contacted by the management asking if we would go the following weekend instead because there were no other bookings, some of our party had other plans so this wasn't possible so we asked for a refund, this was flatly refused, dressed up sadly knowing that this was going to be a disaster we had no choice or loose our £30 a head, we went to our much looked forward to xmas party, this was the saddest party you could imagine! Well done to the waiting staff, chef and entertainment, but a party night is not 7 people in a huge room and over at 9pm, very disappointed appalling management behaviour, if they would have refunded we would have returned in the future,this will not be happening now! 7 very very disappointed customers no atmosphere!

So disappointing, we had looked forward to spending the evening at the Blondin restaurant for a Christmas party night with friends. We arrived around 7 pm, only to find out that we were the only party booked for that evening. To be fair, there was another family in the restaurant, they had already eaten and left quite early as there were a number of young children in their party. Although we were entertained by two guitarists it was not what we had expected. The guitarists left at around 9 p.m. and we left at soon afterwards. The staff seemed to be hanging around with little to do, waiting for us to leave. Having advertised this as a ‘party night’, we felt that the management at Blondin restaurant could have at least informed us of the situation beforehand, and given us the opportunity to cancel and receive a full refund. This was a nice meal out with friends but was lacking in atmosphere and it certainly was not what was expected of a party night. Very disappointed!