Butterflies Coffee Shop in Broadland

Dreadful poor quality coffee, food was tasty customer service average. Extremely busy and clearly not enough staff..

Delicious jacket potato and chilli and nice coffee. Pleasant ambience and friendly staff. Great to have local produce too

After seeing a dog allowed in the butterflies cafe despite a clear notice stating dogs outside only we decided to take small dog on our next visit only to be told no dogs inside. Just visited again on 4/2 without dog only to find another dog inside the cafe. On asking the Question , what is your dog policy as there is some confusion? I was told, dogs outside only! The staff came back adding the manager was unaware there was a dog despite it wearing a high vis coat! Stange as the customers had been served their order. And that was that, as you were. I understand the situation regarding dogs and cafes but please whoever owns this string of cafes lay down some firm guidelines to your staff as they seem to do as they please regarding dogs.

Bit of a change from my last review, friendly staff and very efficient the ladies seem on the ball and myself and my colleagues had a nice time. Loyalty points cant be added or redeemed which is obviously an issue

Just had lunch at the coffee shop were I ordered a southern fried chicken wrap. When it arrived it reminded me of a piece of processed cheap breaded chicken. I tried to eat it but it had no flavour and tasted processed. I did bring this to the attention of the staff as constructive feedback but they didn’t seem to be that bothered. The cake I then bought was really good. Such a shame as they advertise farm shop products on their menu.

Very expensive had to wait 20 minutes for tea and scones it seems when you place an order it goes in a queue so if someone had an hot food order the none hot food orders have to wait in our case 20 minutes. also the teapots and water containers need a good clean. very disappointed and not value for money

I have visited Butterflies Cafe numerous times as I have my car washed outside the premises, all of my visits have been good and this review is based on my last one. A quick hours break from work, means I can go and have my car washed, whilst waiting I frequent the Butterflies Coffee Shop for some coffee and cake. Always a good coffee and a nice variety of cakes I am trying to make my way through. Recommended.

Went here for a bite of lunch while I waited for my car to be washed and I wished I didn't! Ordered a Hunters Chicken Panini - it contained horrible cheap chicken, complete with veins and sinew, insipid bacon and was lacking in flavour. I ate it (minus the dodgy bits) because I had zero food at home but I definitely won't be returning based on today's efforts. Absolutely shocking that anyone would think that was acceptable food to serve in café to paying customers.

Well where do I start?service was brilliant but we had to wait over 30 mins for our food as they didn't seem to have the required staff. I was relieved knowing the place had been taken over but it was quite a pickle today

Came here with my husband for lunch before we had a look around the camping shop. My husband asked for a coronation chicken on white bread, they made it in brown bread, which he don’t typically like. I had the leek and potato soup, which was so bland no taste what so ever, I left half off it. Which was a shame because we have had quite a few meals there and that one we didn’t enjoy very much.

We have visited this cafe many times over the years and thoroughly enjoyed the experience but today we were left very disappointed by the quality of the food. We wanted a lite bite for lunch so ordered two cheese toasties which have always been crispy and well cooked and accompanied with a lovely salad garnish. What arrived today were thin soft, soggy squashed toasties in a bowl (a first!) with a handful of crisps on the side. The cheese was good but the rest was not really for the price charged for 2 slices of the cheapest brown bread with a side of crisps. No salad or option for salad was offered. Possibly the worst toastie I've had for a long time and the prices are on the expensive side. I am willing to pay for quality food which this was not. It's possible to get better for less in many other places so we won't be visiting again in a hurry.

I was quite excited to hear that the Blofield farm shop had taken over this cafe, however we were left a bit disappointed. My daughter has always liked coming here and they have always been able to do children's portions. On our visit this time we were told they could not do childrens portions of anything on the menu, such a shame. We therefore had to order an adult size panini, of which she only ate half. Such a waste, especially when we are in a cost of living crisis!! I am not sure if we would return if there isn't going to be any options on the menu for children.

Seems to have a change of management now. Certainly not as nice as it was. Staff not exactly rude but one got the feeling they would rather be elsewhere. Food was average and the prices have increased somewhat . Chatting to other customers and the same views were aired. Such a shame , why does this happen to what was a great little cafe ?

We visited for lunch and noticed mostly new staff and discovered that the team from the Blofield Farm Shop have taken over the coffee shop. Hoorah! It was nice before, but it is even better. Products from the farm shop are on the menu, including their delicious savoury pastries and famous scotch eggs. There are good veggie options and still plenty of cakes to choose from. The service is good and friendly, and I noticed high chairs are available which used to be an issue for some people. I'm sure they track these reviews so I'd like to say congratulations, and if you put menus of the table instead of at the pay till, and change the small coffee cups for mugs we'll be dancing with delight! Good luck new team, you deserve to do well.

Visited last week for afternoon tea which I had been gifted. Delicious food served by friendly staff. Ample tasty sandwiches, wonderful scones and beautiful cakes. Far too much to eat so the lovely staff wrapped it for us to take away. Would certainly have rated it five star except for the fact one can only have one cup of coffee. If a refill had been available this would have been perfect.

Some Staff are rude especially the taller woman with a green scarf, very abrupt she even spoke to the other staff like she owns the place.cake is more often than not dry, Only good thing is the prices which is probably why the food is average.

Not baby friendly at all, no high chairs or changing facilities. Been back a few times hoping that enough people have asked for high chairs that they would have purchased some but still no. The staff in our opinion are not friendly at all. Felt like an inconvenience when asking for some sauces and hot water. Didn’t feel very welcomed at all, such a Shame because it’s the only one in the village and could be a lovely place

We only had a piece of cake and a filter coffee (can't go much wrong with that), a raspberry & apple pie which was average. By far the worst latte ever, just enough coffee to colour the watery milk. Nearly 12 quid for that - not likely to visit again.

Not a massive menu (which I like). More mature staff were very friendly whereas younger staff were not as good. Bacon, brie and cranberry panini had lots of bacon but little else. Egg mayonnaise sandwich only available on brown. Panini so hot I cant help but think it has been zapped in microwave. Overall not bad but not brilliant.

No highchairs provided ,but give a refund once it was addressed. Such a shame small children are not welcomed to eat.I hope this is reviewed and changes made.

Have had two lunches recently, one inside one outdoors. Lovely quiches, and apple and raspberry pie with custard, my favourite dessert. All staff were friendly and service swift. Reasonable prices and comfortable seats.

We really don't recognise this is the same place the previous poor reviews have described. We've been coming here for years. The staff are unfailingly polite and cheerful. Nothing is too much trouble for them. The food is fresh, well presented, tasty and good value....

I use butterflies cafe quite often as it’s a perfect location for me, just off the A47, to meet up with friends. The food is good, the service is friendly and efficient, there’s plenty of seating especially if it’s a nice day you can sit...

Very good cafe. I had delicious Gluten Free carrot cake. Husband lovely cheese scone. We could see people being serviced good sandwiches with inviting salads. People near us said they were great. Inside or outside sitting. Outside very sheltered and comfortable. Lots of tables. You...

Wow charged £1.60 for a can of coke! That's some mark up! Food, absolutely nothing to write home about on that front either, £4.50 for a prawn baguette served with crisps, not too bad I thought but not being a bread eater I requested it...

The scones are nice but it's very basic. But most of all good social distancing. A smile goes a long way

Well, not a lot to write home about really. Nothing to really complain about except some of the staff dont really seem to have their heart in it. If you dont like the heat........you know the rest. Two coffees, like warm, an egg and cress...

Met up with friends today at Butterfly Cafe - scones were to die for - fresh, warm and plenty of jam and cream💕. Coffee came with a doily on the saucer (lovely little touch) and a mini macaroon - yum! plenty of space inbetween tables...

Went here today for a catch up with a friend, decided to go here to support a local independent business. We had nearly finished our drinks (which we were drinking slowly I admit as we had lots to catch up about) when a member of...

We popped in because we wanted to support a local business instead of a big chain and we soon wished that we didn't. The women who waited on us clearly didn't want to be there or maybe just didn't want to take our order, we...

Had a wonderful lunch and afternoon here, surprised by some of the other reviews , great friendly service , delicious food , homemade salmon quiche and fruit cake .. just perfect , great value and plentiful. Very clean and Covid secure with good practices in...

We called in for lunch and ordered two milkshakes one banana and one raspberry but they arrived in the middle of the meal and yet we saw the girl making them as soon as we ordered them so they were not cold but luke warm...

We went to pop in for a cake and coffee. We didn’t get as far as sitting down though. We stood and waited to be seated no staff attempted to help us, one of them just ignored us and walked past. Totally understand in the...

Me and my partner came and got a sandwich to takeaway and we had to pay the full price of a sandwich to eat in which had coleslaw and salad and we didn’t even get offered that even but we had to pay for it...

I had a panini and it was very dry and quite cold and I only walked from the cafe to the car. Also bought a can of drink and it was very warm but the advertisement said “cold drinks available”

Good meeting place for a coffee but a little on the small side so be prepared to be disappointed as table not available.

Met some friends for a light lunch today....first time at this great place....the food was lovely ..tea..a proper cup of tea.....service with a smile ..and very good value no suprise it was busy....recommend it 👍🏻

Lovely freshly made sandwiches, home made scones with jame and cream, and 4 dainty cakes. Pot of tea or cup of coffee. £8.50. Just the right amount of food, and such good value. Will definitely being going again!

Well popped in for coffee with hubby and in-laws . Never been in this coffee shop before. 2 teas 1 hot choc and 1 coffee, no one else in there at the time. 4/5 members of staff on duty ... how long did we have to wait ... ridiculous...Drinks finally brought over after an age ... to be plonked on table and she walked off. No smile, no polite chat , no nothing ....Disappointed I won’t be back.

Nuestras primeras impresiones fueron muy buenas, la amplia selección de pasteles tentadores y un entorno agradable.Pedimos dos cafés con leche y dos rebanadas diferentes de pastel, el pastel de mi pareja estaba bien, ya que era la primera porción de un pastel fresco (manzana y canela) pero no pude terminar el mío, estaba demasiado seco y bastante insípido (arce y nuez )Las mesas son demasiado grandes para el área y el personal es muy lento. No recomendaríamos esta cafetería a nuestros amigos y familiares.

Stopped at Butterflies Coffee Shop for a light lunch and was very pleasantly surprised. Plenty of tea for pot of tea for two. Sandwiches very nice and my panini was lovely. Will definitely visit again if in the area.

Visitamos el centro de camping de Norwich y fuimos a la cafetería de mariposas enLos niños del lado querían un sándwich de jamón. 5. 80! ! ! No hay elección de pan y jamón inferior. Se pensó en bocadillo de jamón del supermercado. Muy mala relación calidad-precio. Buen servicio y asientos bien. Pero lo haría yo otra vez. NO. A las 5 . En un sándwich de jamón deberíamos habernos ofrecido una selección de pan, condimentos para acompañar y jamón decente.No es bueno me temo

Qué joya, la selección de tartas es abundante y le resultará difícil elegir su selección desde naranja y mazapán, hasta tartas y tartas de melaza. Debo haber contado al menos 30 opciones para elegir.Los pasteles también son de muy buena relación calidad-precio ya un precio razonable.Chaqueta de patata, quiche y sándwiches están disponibles¿Y el personal es amable y eficiente ofreciendo un servicio rápido con una sonrisa?

The tea / coffee we had was fine but the accompanying cakes disappointed since they were rather dry and tasted as though they had been cooked a day or so previously

Fue un poco crítico con este lugar la última vez, pero me complace decir que tuvimos una buena comida aquí hoy.

My husband and myself visited here for lunch twice in January (as we were having kitchen works) and on both occasions they kindly reserved a table for us.

This little place always has a lovely atmosphere with friendly waiting staff and nice food, we have been here many times and whereas it suits us adults for lunch the children never enjoy eating anything. The Norwich Camping & Caravan leisure shop is always an enjoyable look around. Girls serving on the main counter though are often moody and unfriendly which spoils the whole shopping experience.

I visited with my husband for afternoon tea on a Sunday, I had a voucher as a birthday gift. As my husband has a tomato allergy I phoned in advance to check and arrange for no tomato in our food. The manager who I spoke to could not have been more helpful and I really appreciated this.

Popped in after a long walk locally. So very disappointed by the Coffee, Date and Pecan slice. Had to been baked a week before as it was so dry and tasteless. Certainly not the best I’ve eaten there. Don’t sell things that are past their best.. ...

Visited the Norwich Camping & Leisure shop and spent a lot of time in there purchasing a few items. As we were feeling a bit thirsty popped in for a drink. We didnt have anything to eat but the food that was being served looked lovely, would have liked to try the cakes but we were booked in for lunch elsewhere.. We will give it a try next year.

Butterflies Coffee Shop can be found in Norwich Camping and Leisure and is well worth a visit. Good selection of homemade food as well as a selection of drinks all within a nice quiet area.

Visited on many occasions. Would normally give 5 stars. But today latte tasted bitter with a nasty after taste. Tasted like a cofee with a splash of milk, (not a latte) . Not sure whether I shall visit again, which is a shame!

Went shopping to Norwich Camping and Leisure and saw Butterflies coffee shop, so decided to have "Sunday lunch" which on reflection was probably a mistake, the place is quite small, although it does have outside seating, but it was a bit too cold to be eating outside .

The food was lovely and the staff, one man in particular, went the extra mile to help my daughter, who is wheelchair bound, and her carer

All homemade which is a pleasant surprise. Good quality food at reasonable prices. Fabulous fresh baked scones always a good sign. Lots of variety of cakes. No garden centre can survive without a good coffee shop nowadays.

Took an elderly neighbour for afternoon tea and were amazed at what we got for the price.Tuna,ham and cottage cheese sandwiches. Scone cream and jam and a selection of small cakes.Two pots of tea with another one with hot water.

Was getting some stuff from Norwich camping and leisure and thought I would have a quick coffee and cake, the very tall boy on the till was very nice and brought my cake and coffee me once I had sat down, the cake and coffee was very nice and will definitely be going back.

Lovely afternoon tea but did not look at the camping stuff. Pleasant staff. Sat outside in the sun. Scones were homemade and delicious!

Don't often pop in here as it's on the doorstep but ventured in recently for coffee and a scone. Lovely large fresh cheese scone and strongish coffee which suits me. Staff friendly and efficient, nothing I could fault.

We popped in for a cup of tea and slice of cake late afternoon. Ordered pot of tea for two a scone and a toasted tea cake. Although it wasn't very busy we waited over 20 minutes for our order. While waiting we noticed four to five trays full of dirty used crockery spread over the serving counter and while we were looking one of the ladies took one of the used milk jugs off of one of the dirty trays topped the milk up from a milk machine and put it on our order ready to bring it out to us. As soon as I saw this I spoke to the assistant at the till and said that this was not acceptable was not hygienic and should not happen. She said she would sort it out and agreed it should not have happened but did not speak to the woman who had done it or challenge her on why she'd had done such a disgusting thing. A very bad attitude towards customers who had a quite subtle word about an unhygienic practice. Beware

Had an almond slice which looked and tasted uncooked. Capocino tasted like instant coffee. Asked for a refund on the cake and my wife was told that 'everybody else liked it because nobody else complained. The manager then proceeded to question why we had complained stating that she had only ever had two people like you complain about two things at the same time in 10 years. I thought it only fair to inform her that I would be leaving a review on this site, to which she replied 'I don't care'. So if I were you, eat before you visit the camping shop. Which is well worth a visit.

Lovely home made products Excellent personal service Reasonable prices comfortable seats outside table area Hot food dishes available Nice quiet seating area within Norwich Camping centre

This is not the closest coffee shop to the office but it is the most popular one

We ordered tea and cakes. The cakes were a bit dry (cakes on previous visits were also stale and hard). On pouring my second cup of tea, there was scale floating in my tea which didn't look very nice. When I called the waitress she looked and said that they had hard water and that was what happened. I told her I had hard water but my tea wasn't like that! She then grudgingly asked if I wanted a fresh pot of tea which I accepted. I think that will be my last visit to that cafe

Absolutely gorgeous crispy soft in the middle cheese scones with salted butter perfect helped down with a cup of Earl Grey tea in a teapot properly done and some flapjack a cake with walnut thing which was Scrumptious as well and all at a very reasonable price

We really come here because it is one of the best caravan and camping accessory shops as well as garden centre and outdoor clothing sales. Always eat in the coffee shop because the food is proper home cooking and the drinks are good. Great outdoor seating area too.

This has got to be the first time I have visited an establishment that calls itself a

Quick stop before looking around for camping equipment ahead of next weeks camping weekend. Food was ok but speed was clearly not a priority. Considering we only wanted a tea, coffee and cake, we had to wait 20 minutes whilst watching a dozen staff behind the counter all looking busy! Hey ho, we were in no major rush

Visited Butterflies Coffee Shop (having gone to the local leisure village that sells camping equipment). These premises sells morning coffee/afternoon tea with cakes etc as well as light lunches. Reasonably priced. Very friendly and obliging staff.