Based on 43 opinions finded in 1 websites
Based on 43 opinions finded in 1 websites
Nº 326 in 477 in Wealden
Nº 66 of 90 Other cuisines in Wealden
Opinions
Treated two friends to breakfast at the Butchers Hook cafe in Heathfield. Have to say quite possibly my worst ever experience at this cafe. Out of 3 orders, 2 were wrong ,one with extras that weren`t ordered, but unfortunately were paid for.The other with only half of the items ordered actually served up. The reciept given was hard to read with multiple additions that didn`t make sense. Poor poor poor. Wouldn`t be so bad but it was very expensive . So one star from me, as over priced, poor service and okish food, as long as you are happy not getting what you order. Won`t be going back. Shame, as it used to be good.
Owen W . 2024-07-22
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Don’t know if this cafe has changed hands but the quality of the food and service has really gone downhill. We were looking forward to a steak and kidney pudding which in the past has been brilliant but when it came it hardly had any meat in it and it wasn’t even steak and kidney but mushroom! The pudding was dreadful and layed on our stomachs for the rest of the day. We were going to complain but had had enough. Definitely won’t be going back to visit this cafe anymore
jo w . 2024-06-17
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Quirky cafe and farm shop offering an extensive menu and a bustling atmosphere. Food was great, and staff were warm and welcoming.
FarAway38219357720 . 2024-05-10
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Visiting on business in the area so due to being punctual as always planned to visit for brekkers first. On the outskirts of the main town ,pulled up only then observing the arrow to car park at rear ,large and un adopted. Went to walk into the rear and was angrily gesticulated to go around. Not a good start. The café at 0815hrs was empty. Overcast Wednesday it felt very cold inside . Enquired if it were waitress service and for a menu. No and what you see , is what you get came the stern ,un interested retort gesticulating to about a hundred ingredients upon the wall . I placed my order ,paid and a knife and fork clattered onto the worn out counter . Have you a serviette I asked ? Tutting she gave me a thin something equivalent to one sheet of toilet paper . Then the coffee filled to the very brim as I touched it the surface tension broke resulting in a spillage .More tutting. I sat down and then became aware of how really cold it was .GREAT IF IT WAS 80 DEGREES OUTSIDE. A continuous chuntering , a huffing and a puffing , from an exhausted refrigerator was my ambiance accompanying to my meal . It arrived with no acknowledgment or if I wanted red sugar or brown sauce ect. It looked and tasted very good but toward the end it became cold like my coffee instantly. Perhaps a ploy to get you out as soon as possible ? Worn out tables and chairs left me some what deflated. Value for money and tasty but where were the locals ? May give them another chance if in the vicinity. The café is upon a fast main road so look upon my picture as a guide.
Gregg M . 2024-05-06
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Been here about 3 times now and will continue to visit. Normally food is a 8/10 but today I’d say a 6/10. Eggs super oily and hash browns deep fried to death. Had better from Butcher’s Hook but like I said will continue to visit.
ThomasRule . 2024-01-09
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Excellent breakfast, so glad we stumbled across this place. Sausages are really tops. Great value and plently of tables. I know where to go next time I stay in Burwash.
JonnersB . 2023-12-29
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Foods good, typical sort of transport cafe feel and decor, no nonsense food. Wish I could say the same about the ordering and till system. Regularly have to wait 20 mins to place your order as they take ages trying to key your order into their Digital ordering system and it’s just painful to watch and wait! Also the card machine takes ages, they have to leave the till area and walk over to the router to try and get a signal. Often see 10-15 people waiting and there are loads of seats empty but everyone just queuing up trying to order. But as I said once ordered food comes out quite fast and is good.
BOUYOBOUY . 2023-09-30
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We stopped on the Harley for breakfast and staff were very helpful and knowledgeable about vegan foods , we had a lovely breakfast , the staff were friendly and polite . Definitely worth a visit for reasonable priced food .
Saroj P . 2023-09-16
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Normally great for breakfast but disappointed in roast lunch, yorkshires and potatoes too burnt so unable to even cut them
Annie W . 2023-07-23
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Nice cafe breakfast. Good portion. Lots of room for our pram. Friendly staff. Could park out the back. Vegetarian option
louisag4732 . 2023-07-19
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Husband and I have visited Butchers Hook 4 times now. - 2 roast dinners, burgers and pies. The cafe offers good value for money and the food is great. They offer typical cafe food including breakfasts, but plenty of other choices too. We have also tried the sticky toffee pudding and found that good too. It can get quite busy but we have also found a table.
Lynn461 . 2023-04-13
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Searched breakfasts in Heathfield as we fancied a visit, and Butchers Hook came up. I'd heard of the Butchers hook Butchers and looked at the breakfast menu on Google and thought that it looked very good value breakfast, which included tea or coffee...result! On arriving, the menu in the carpark was taped over, with adjusted prices. Also, we realised there was no included tea or coffee. I understand the cost of living and the breakfasts are still great value. Just suggesting you look at adjusting menus on Google because we drove to Heathfield to visit the cafe due to the menu value. You do get a mighty, well cooked breakfast you cannot deny that. Tables were a bit tired, but if you want a hearty breakfast in an old school cafe environment, you can not go wrong The staff was very friendly and the cafe was extremely clean
SUPERTRAMP70 . 2023-03-21
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Visited today for Mothers Day, amazing food at great value! Best roast I’ve had out in a long time and cheaper than all around! Very generous portions, meat high quality and tender and vegetables cooked to perfection. They were even happy to accommodate packaging our puddings for home as we were so full. Everyone left happy and we all said we will definitely be returning again, as there’s so much more of the menu we’d like to try! Thank you 😊
660sophieb . 2023-03-19
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Had the belly buster full English which was excellent. Decent bacon and butcher quality sausages with all the usual extras plus bubble and squeak and potatoes. The place is clean, the staff are friendly, service is excellent and off street parking is good.
Paradise54914802757 . 2022-12-31
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Arrived after 10:00am on a Sunday morning. It was already busy and just got busier while I was there. I opted for set breakfast four with a generous mug of tea. My breakfast consisted of : sausages x 2 , fried egg , bacon x 2 , sautéed potatoes , beans (choice was beans or tomatoes) and mushrooms. All this for just over £10.00. The food was delicious and service is always top notch. I have eaten there before and I have yet to have a bad experience at the Butchers Hook.
HappyHammer2015 . 2022-10-30
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Me and my partner have been meaning to try this cafe for a while now and it truly didn't disappoint. The breakfasts were of good quality ingredients, big portions and reasonable prices. Staff were friendly and the marmite and cheese sausage rolls are to die for! Can't wait to come back and try out their roast dinners 😋
HaylesB33 . 2022-09-22
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Having eaten here many times when the Old Owner had it and then the excellent butchers hook company came in and brought all their fantastic range, proper sausages "No Richmond here" and beautiful tasting CURED back bacon which for some reason they no longer use , which is a real SHAME as this MADE the breakfast stand out from others.... Don't get me wrong things have gone up! But quality should stay the same being we are paying more at the till now.
rich2966 . 2022-09-06
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We visited as a group of bikers looking for a good breakfast and decent tea - we found both here! Plenty of parking, friendly service, excellent quality sausages in particular but overall a really great place.
mummypig77 . 2022-09-04
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Breakfast arrived quickly and was very tasty. Plenty of room inside and out with loads of parking at the back.
Gavin193c . 2022-08-12
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Dont have the pie of the day, i had 2 pieces of meat in it, and was small. Not a good meal for the price .disappointed as the cafe food is generally good
1966tonyb . 2022-04-21
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Just been in for breakfast with some very specific dietary requirements. Staff were very understanding and the foot lovely.
Andyl77kent . 2022-03-07
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Just dropped in for my favourite Cottage Pie, chips, peas & gravy... ...somewhat disappointed to be presented with packet 'fries' rather than their usual handcut 'chips!' 😒
Maps29280969041 . 2021-12-13
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From the outside tbh ‘Butchers hook’ doesn’t look like anything special. However once you park up using the car park at the back of the business you are in for a very pleasant surprise. During these times of COVID there is a sanitising station right...
HappyHammer2015 . 2021-12-12
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Absolutely LOVE the battle butchers hook shop, couldn’t fault it at all. However, went to this place today for breakfast before a little shopping in Heathfield and will NOT be going back again. Reasons being; 1. Ordered a coffee… was half full when got through...
Gwrc94 . 2021-11-02
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Our original destination was closed & by chance we passed this little gem. I wasn’t sure as we drove in, but am so pleased we ventured inside. The cafe was clean, staff polite and the breakfast was great. Was so refreshing to have a breakfast...
MsDaisy08 . 2021-09-03
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First time back to the butchers hook since lockdown. Breakfast was as good as ever. Always great value and friendly service. Felt very covid-safe, with lots of signage and one way route etc.
d0dgegirl . 2021-06-27
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Waited briefly at the counter, but nobody came. Understandable since COVID regulations prohibit counter service. Told the server that I was going to sit outside. Waited 10 min, nobody came. I got up to leave to be informed that service was at the counter! Blatant...
JOhn S . 2021-06-07
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Took the bike out for a run to this cafe. Great breakfasts here. They use local meat and the best sausage I have had for ages. Great value and nice staff. Coffee is quite weak and milky though
lisasQ4538ZJ . 2020-09-12
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Been here a few times as part of a motorbike posse... So its normally full English and a cuppa or one of their pork and marmite sausage rolls which are absolutely divine. Nothing to fault.
Steve L . 2020-08-21
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Lovely Cooked food and lots of it as i had the belly buster special breakfast nice friendly atmosphere and staff and reasonably price menu.
A9BOE . 2020-01-31
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We decided to give this cafe a go after reading reviews on Facebook. We went for a breakfast and was pleasantly surprised. The cafe was buzzing. The food was amazing and I couldn’t fault it at all. Would recommend a visit. We’ve been told the...
E4988XWstevenw . 2019-11-08
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The butchers hook serves good quality food at very reasonable prices. They even do special deals for OAPs There is a great selection of breakfasts and food for all tastes. The staff are all friendly and helpful and food is quick in arriving
rosealbann . 2019-10-31
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Visited this café with about 30 other people yesterday, I did pre warn and they did a fantastic job of feeding us all. Everyone enjoyed and all agreed that they will go back. Paul
Kentsman . 2019-10-21
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Took a while to arrive they were very busy. Had a breakfast was pleasant. Coffee was disappointing tasted cheap and nasty. If you like decent coffee avoid it have something else to drink
Traveler442 . 2019-10-08
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I have been visiting Butcher's Hook Café almost every week since 2015 and never occurred to review this utterly fry up haven. Next door to Tuesday market and auction house, very popular for buyers and sellers. Traditional English breakfast, small to very large, to suite...
Aqil M . 2019-10-04
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We go there every week for a meal, the owner and her staff are always friendly and helpful - food excellent and the steak is great value for money, and always cooked to perfection.
Annie W . 2019-09-13
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Well known stop off for good quality food from friendly staff. Bikers and 4 wheeler welcome. We had a nice dinner and pudding. Home made cakes and stuff that make ya fat. Love it!!
dazmondoUk . 2019-09-04
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This place was taken over a couple of years ago and presented itself as embarking on a bright new start. It was and remains transport cafe type food, and there's nothing wrong with that. But taste wise it's not as good as it was. For...
jd363 . 2019-08-28
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Called in yesterday - lucky I was on my bike because the large car park at the back was jammed full. Very busy place and it’s not hard to see why: good food and friendly staff add up to an enjoyable visit. Plenty of seating...
tonyinbrighton . 2019-08-20
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We are lucky to have lots of great cafes in this area and I love to use them. I haven't been to this one since it changed it's name some time ago. I was surprised just how good it was. Went here for a brunch...
Wilkybob . 2019-08-20
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My son took me here on Sunday The place was absolutely heaving Lots of bikers outside and in also couples and families We both had the same breakfast cant remember which one However it was excellent Sausages tasted great and the fried potatoes excellent To...
rookery54 . 2019-08-10
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Another biker-friendly establishment with a varied menu & plenty of indoor & outdoor seating. Food is decent & reasonably priced, drinks are good too. Has parking out back, though most bikes park at the front. Well worth trying if you're in the area;- try one...
Chris M . 2019-08-07
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