Butchers Arms, Forsbrook in Staffordshire Moorlands

Went to the Butcher Arms today just for tea and cakes for 5 people.We ordered 4 POTS of tea and 1 coffee .after about 15 mins two pots of tea arrived with no lids on and not much water in them followed by tea cups we sat there waiting for the other pots of tea while we were waiting we poured one pot of tea into 2cups which was 2 half full cups so we looked for someone to ask for the other 2 pots, no staff available .so we had to knock on the kitchen door and were greeted by a hostile girl who just offered more hot water by this time the tea we had was cold,so we left without drinking the tea .as we left a woman ( I think she may have the manager) came out shouting vile abuse and swearing obscenity , Will we go again No ..worst service we’ve ever had

First visit but afraid last as well . Staff were accommodating but food left a lot to be desired for the prices charged. Some of the food was not hot. Asked to be warmed but they said they would make a new one so two of us had finished and had to wait for the new one to be finished.

Visited for Saturday lunch. Hubby had the all day brunch, I had fish pie. Lovely hot and plentiful. Staff were really pleasant and helpful. Reasonably priced for the portions. Lots of real ale on tap if you like beer. Not too busy, caters for 'old man's pub' as well as family dining. We shall be visiting again soon.

hair in our food. staff made us feel uncomfortable staring at us and talking about us over all regret going never going again

Really disappointing experience. We live near to the pub so after a long day at work for us all my husband and I decided to take our 18 year old son out to celebrate him passing his driving test, as we had done the same when our daughter passed her test. On arrival we found a table, sat down and my husband went to the bar to order drinks. As I have coeliac disease I am limited what I can drink so popped to the bar to see if they had any gluten free beers or Crabbies ginger beer, which they did. My husband’s pint was poured, he took a sip, my Crabbies was poured and they then requested my son provides ID. We explained that as our son had passed his test yesterday he did not have his driving licence with him as his provisional had been sent off by the examiner. The bar staff were quite rude / dismissive in their approach and we felt very uncomfortable. To cut a long story short we ended up paying for the 2 drinks and my son had to sit there watching us drink them. Our sons hour out at the pub with his mum and dad to celebrate his achievement was ruined. On my way out I gave feedback that in future it would be kinder to advise they weren’t willing to serve someone before other members of the family had been served their drinks. The staff ganged up advising that my son should have bought his passport with him and clearly had no sympathy for completely ruining what should have been a celebration as a family. We are not big pub goers so maybe we were naive to think our son would have needed a passport to enjoy a drink with his parents because he is under 25…… how times have changed! He was not with a gang of mates, he was with his mum and dad! Many of our friends and neighbours regularly drink in the Butchers Arms and their other pub in Barlaston so we will be sharing our experience with them too, as this sort of experience was not what we expected. When I calmly advised the bar staff we would not be returning and would let our friends know how we had been treated a female member of the team with bobbed curly black hair said good! What a lovely lot…. not! Cheers for nothing (apart from the 2 expensive drinks and uncomfortable atmosphere, oh and ruining a celebratory memory for our son).

We went to the Butchers on the 1/12/23 and been previously and never had a problem. we chose a table and ordered food , drinks were ordered and served , we then waited 20 minutes for the starter to come and this was fine, the problem was the main course , we ordered 2 sirloin steaks (Medium) , when they came 25 minutes later , the steaks were lukewarm at best, the peas tomato and Mushroom were cold. my steak was ok , the Wife's steak was tough , the only hot thing on the plate, was the Chips , but these were anemic and soggy. at no time were we asked if everything was ok !. another annoying thing was a family with 2 kids , the kids were Noisy beyond belief , but this was not the pubs fault . when we went to pay we were asked if everything was ok , i replied no below average on the Mains, my wife then mentioned the kids, the member of staff (female ,slim curly black hair) went to say we were being rude , we were nothing of the sort and she kept on and on, she then asked us if we wanted a discount , i replied no as the Wife replied yes , she then said we would not receive a discount due to our attitude, to which then she applied a 10 % discount why continuing her tirade. I asked to use less mouth and just let me pay i have known Mat the landlord for 20 years and would suggest some customer training before he loses a good business , with this persons attitude !!!!

Called in today on our way home from Alton Towers. Lady behind the bar was lovely and super helpful with a meal for our toddler, we both had the pie and it was lovely, quick service and a lovely pub. Would recommend 🙌

Joules pubs are all pretty much all like this one, traditional, tiled or wooden floors etc. This is not one of the better ones. The seating is fairly uncomfortable, lots of stools and small backrest against the wall. The dining area has better seating but the tables are always sticky to touch. Probably not cleaned with a degreasing detergent. Drinks are not good value either. It's one of the only pubs I know that if you don't have ice in a soft drinks they serve you smaller measure. (This doesn't happen in other Joules pubs) You really wouldn't go out of your way to visit here.

Not sure what's happened to this once great pub,staff don't seem bothered about serving guests and would rather stand around looking bored and disinterested,real shame as it used to be a lovely place

This is the best and tastiest steak and a very good peppercorn sauce cook just right this is great value for money and a great friendly staff very polite thank you for a great experience and we will return thank you again phil and Lisa

Visited after leaving Bramshall 70 years ago. Lovely clean modernised village pub. Mostly wanted to praise staff they were helpful happy and chatted along about old times particularly the barmaid although the waitress too was very friendly.Service was prompt. Good pub food and well priced. Stop in and support them when you in the area. I will return hopefully not after another 70 years. If more pubs were friendly and kept prices down they could match The Butchers Arms.

Stopped off here after a day out in Alton Towers, with hopes of getting a good dinner to see us on outlet travels, however the menu was more Snacks than meals, so we ended up getting a shared platter of wedges, chicken gougons, garlic mushrooms, nachos, onion rings and garlic bread. The food itself was ok, not too much choice for vegetarians from what I could see. But would have been better if they had more meal based foods rather than snacks, only the specials seem to be more substantial, but you are limited on choice by what day you are there. To drink I had the Joules stone ale, it had notes of elderflower throughout which I must admit I did enjoy. The bar is also dog friendly, but that seems to be the case with most places in England.

Beautiful quaint pub and restaurant in the village of Forsbrook, lovely authentic feel. Welcomed by staff immediately on arrival and offered a table. Handed the menus to us and took our drinks order, we had plenty of time to review the menu which had some lovely offerings. Chose 3 starters from the 3 for £12 range and were more than satisfied with the offerings. Main meals could not be faulted and was very nice. So many options we will definitely return. Staff were very friendly and pleasant and food delivery was spot on.

Stopped off on the way home from Alton Towers for a pub tea. Family of 5 - 2 adults & 3 children. Food was superb Service excellent Good value for money. All round 5 stars ⭐️

Excellent. Not a bad word. Service is amazing. Food is incredible. All reasonably priced. Would highly recommend. Will be back no mistake. Awsum. 5 stars

Stopped in for dinner on the way home from Alton Towers because we did that this time last year and had a great meal. Its a lovely authentic feeling family pub with a good menu and great beer and friendly service. We all had a good meal again today and it was great value too. We had a lamb shank and a chicken sunday roast and the kids had nuggets and chips with garlic foccacia. The lamb just fell off the bone, excellent.

Stopped off here for quick bite to eat before we went to alton towers. Food was lovely amd the staff were so welcoming and friendly, would recommend to anyone to drop in for a nice lunch and a lovely welcome, made all the better with the weather being sunny as we were able to sit outside. Thank you for a lovely start to our break away

I spoke face to face when I booked a table for 15 for my wife’s birthday I agreed with the manager for a long table and she was happy to agree and even offered to bring the cake out half way through the mealAny hoe I got there the party had to sit on separate tables the staff refused saying the tables were to heavyThey also were rude to my family and not very helpful at all The food Oven fries …… say no more !!!!!Don’t go there and expect the normal country pub meal and friendly atmosphere

Decent pub grub, great value. This place isn’t fancy but it does the menu well and has a welcoming atmosphere. Our table needed wiping but we were in a rush so didn’t make a fuss. Would be happy to return.

Lovely visit today for lunch with parents. All meals were tasty and thoroughly enjoyed. Good value, home cooked and friendly staff(Matt and his team). Will definitely visit again. Highly recommended

The food is absolutely terrible, tomato soup was a tin of chopped tomatoes with some unrecognisable herb in it , how you can mess up a cheese and onion sandwich I don’t know bread was so stale … but the best part was the pulled chilli beef on the burger it was stewing steak that had been grilled and put in the mystery soup mixture with a bit of chilli powder. You complain the landlord gets really defensive and blocks you on everything

Arrived at the restaurant and found that they did not have our booking which was booked on the 8th Jan, its was no problem as they could accommodate us, which was lovely. The girl that served us was very polite and friendly.We looked at the lovely menu and decided on what we would like. It all went down hill as soon as we received the food .The starter was Creamy Garlic mushrooms on Bloomer ( Arrived on 2 slices of brown bread and few mushrooms not sauce......! we all left the starts and when the lad came to take it away he did not even ask if everything was ok as he could see that we had all left it..... The main course arrived and we had sweet potato fries and when they arrived they were black and burnt, I'd made comment to the lad that there are burnt, he just look at me and place the food down and walked off.... I was not happy and decided to go to the lad behind the bar and inform him that I we are not happy and to take the meal but and change them and to be truthful the chef should not have sent the food out like that. The table behind us was also moaning and said that they would probably have better food in prison.... which is not at all good...I'm not one to complaint but the food was absolutely shocking and feel that this needs to be looked at as the place is lovely.

Lovely atmosphere, food and drink superb. Highly recommend. The food was tasty and plentiful. Will definitely be back.

Visited with my friend for lunch, it was absolutely lovely, can't fault anything staff were lovely aswell, will definitely be back, can't wait. Keep up the fab work.

Forget the previous reviews, it's under new management and I could not fault it. Drink and food were brilliant, staff lovely and the manager has years of experience locally and will make this a success. Get down there and check it out, you won't be disappointed.

Date night with my lady. Shared the camember starter, and we both had Chilli Brisket. Food was impressive, staff were friendly and on their game. Pub and dining area very clean and tidy. Will definitely be back.

Under new management and the food is amazing 🤩- burgers made on site was lovely and the scampi was perfect - will be coming back again - very friendly staff

New man running the pub and my goodness what a pleasant friedly place, the food is really good,staff attentive polite well worth the visit and we will definitely be coming again.

I ordered a pulled pork BURGER it came with no burger no salad and it was vile.. could tell it was microwaved pulled pork on a horrible bun, for £12not toasted and when I told them I wasn’t happy they just said sorry.. not good enough won’t be returning

Visited with family, 6 of us age range 2 to 85. Very over priced for what you get. Visited 9 months ago to for Sunday lunch and that was as bad but thought may be due to covid so thought would try again. 8oz steak ordered, £16 not a bad price you think but piece of steak no veg or salad and around 8 or 9 chunky chips which half were black. Steak and ale pie £12 pastry was so hard you couldn't cut it, children's mac and cheese £6 2 mouthfuls and gone. For a country pub very disappointing, won't be returning, neither will family. Stay clear.

Very very disappointed with this pub, firstly they would not let our party of 8 ( made up of 2 households) sit on one table, the manager proclaimed the reason was that the tables were screwed to the floor and only 6 people are allowed to sit together. So we obeyed the rules and sat at 2 tables, it came as a great surprise that the tables were not screwed to the floor and it tipped back crushing my mother's leg. The staff did not help her up or ask her if she was ok, they did not offer an apology or offer to replace the drinks that ended up landing all over my mother. After my mother's injury she decided that her leg was hurting to much to carry on with the meal and asked if they could cancel the main meal and get a refund. The manager totted up a refund but did not refund the starter's, he said in a rude manner "you've eaten the starters so you will pay for the starters!".Utterly disgusted at the lack of human empathy from the managers after their seating area had caused such a painful injury, not even a sorry from the management for being responsible for hurting my mother. Its such a shame because the food is actually nice here but the management and customer service is terrible and the wait times are way too long.

My wife and I opted for the traditional Sunday lunch with beef and Yorkshire pudding. It was absolutely fantastic with a good selection of root vegetables, roast potatoes, mashed potatoes and homemade gravy. Beef was cooked to perfection and not a thing was left upon our plates !!! Children opted for gammon and steak pie, again both dishes were perfect. These were followed by Sticky Toffee pudding and Biscoff cheesecake with cream, absolutely scrumptious. Will definitely use again, thank you so much for a hassle free Sunday lunch

Popped in on our way to Alton Towers. Lovely staff Heidi is so friendly and cheerful. Food was lovely and hot perfect seasoning on all our dishes. Would definitely recommend. Also all COVID procedures in place.

Visited today. Went on the off chance of getting a table glad we did. Felt safe as in following Covid advice as far as social distancing etc. Really enjoyed our meal of gammon and pie, apparently the Slumbering Monk ale was good too.

We pre booked our table as there are less tables in use due to social distancing. We all had different things from the menu and all left very full and very happy. The food was delicious and the staff were friendly and attentative. I can highly recommend the Steak and Ale pie. It wasn't really the weather for it, but I really enjoyed it. We stopped off here on our way home to Blackpool from Alton Towers and I'm do glad we did. Lovely food.

The steaks my family had were superb. The wild mushroom risotto was so tasty. Desserts were lovely too. Fast and friendly service as well. Lovely wood fire. Only negative was a number of cheery but noisy drinkers which made it hard to hear each other.

We visited on Friday evening and the new menu is fantastic. The food was delicious and served with very friendly and prompt service. We'll definitely be visiting again soon.

Great choice of food including gluten free options excellent quality and quantity eaten either in doors or el fresco. Called in on our way back from visiting 'Pugin's Gem' in nearby Cheadle, Staffordshire with visitors from France staying with us and it just made the day

Been here God knows how many times now and the latest menu is outstanding. Looking forward to trying the festive menu. Shame there's only 5 stars....

Called in on Wednesday for the first time, we were pleased with the character and tradition of the pub, it is pretty inside and out and had drinks and lunch. There was a great menu to choose from, plenty that enticed us! The food itself was delicious and the lady serving us behind the bar was wonderful, very helpful and friendly, she offered to help cut up one of my children's lunch as the other was sat on my knee and I felt this was tremendous service.

The family and I popped in after a long day of riding rollercoasters. Needing sustenance we were not disappointed. Great food, great price, decent selection of alcohol (Brockman’s Gin is always a great sign of a bar selection!)But what really made the visit was the service from Tom; engaging and accommodating, Tom elevated what would’ve been a nice pit stop into a must-return. And the fact he didn’t bat and eyelid as I ordered a sharing platter plus an extra starter was a lovely touch. Thank you to Tom and the kitchen for a lovely evening!

Had a lunch here with my mum today as another pub we'd planned to go to was closed for a refit. Ordered soup and pate as only wanted a light bite. Soup was lukewarm but worse than that was the 'butter' that was supplied with the bread. It tasted disgusting and was definitely NOT butter. Told staff and was told 'chef' said it was butter. I asked for some more plain bread as had already spread disgusting stuff on other piece and couldn't eat it. Bar lady came back out with a block of Meadow Vale cooking margarine and said it wasn't butter but was made with buttermilk. Couldn't believe it! Definitely will not be going back.

Just been for Sunday lunch with friends 2 courses for £13. All the meals where excellent we had two lamb one beef and a sausage mash onion gravy. We then had two cheesecakes and two chocolate fudge cake lovely with great service.Would I go back?Definitely

We had 2 lasagnes and a steak and it was all very nice. Lovely real potato chips and the staff are all really nice and pleasant. Great portion sizes.

Went to this pub with a group of family members for lunch in honour of a deceased family member. The pub is nicely decorated with a kind of olde worlde feel to it.There weren't many in at the time we went in but the barmaid was very friendly and obliging and our food arrived in good time and was very tasty. Would definitely visit again if in the area.

Food was okay the service was very poor. The barmaid/waitress was the grumpiest person I'd seen in a long time. Several other customers said the same. Not made to feel welcome.

Although on this occasion we weren't wowed probably because we chose the wrong dishes, burgers, this is a very nice pub. Lovely fires burning pleasant surroundings and atmosphere and friendly staff. The food we had was good and freshly cooked, maybe we'll try something else next time.

We went for a evening meal ,the service was second to none , good and varied menu for all tastes .The food was delicious and hot , I had the steak and my daughter had a burger ,I would highly recommend it.

We have been here twice in January 19. Great homemade food with adequate portions and value for money. Lovely vegetables. Nice homemade desserts as well. Looking forward to going back. The best pub food we have had in years!!

What an amazing pub. When we got in the kitchen had just shut but they reopened for us. I’m so pleased they did. The atmosphere was lovely, staff friendly and food really good pub food.portion sizes generous. Thank you

We went here for a pre family Christmas lunch and all enjoyed the meal that we had. The portions are quite big but we all manage to eat most of the food as it was very tasty! The setting is very cosy and warm and has a lovely feel to the place. The lady serving at the bar was a little grumpy but nothing else to complain about, would definitely go back for food!

Since hearing about the new management we went in to check what it was like. Since our first visit bonfire night we have ate there 6 times. Food is lovely! Good sized portions dont come away hungry thats for sure! The staff are lovely, very attentive. Defiantly visit if you appreciate home cooked fresh food. This is our local favourite place to eat now.

I wrote a review around 3 months ago which I rated 1. Been last week with friends I was reluctant but what a change the new manager has mad. Drink superb, staff polite and food very high standard. Good luck and we will be back

It was our first visit and we will be returning . There was a new chef and the food was very tasty. The service was friendly,prompt and informative. Nice calm atmosphere with real fires. We didnot know what to expect but the visit was a very happy surprise. One vegetarian, one teenager and one fussy eater left wanting more and planning a return visit

Under new management and we ate 2 meals in the last 7 days . Fabulous food and Sunday lunch. New management have really looked at what's needed and the same lovely staff serving. Well done butchers arms keep it up the local community very much appreciate it

Simple don’t go in if you expect service with a smile. Standing at the bar now two pints in think the miserable faces turning the drink sour

Visited on a Sunday and was brilliant as per can not fault it whatsoever. Food is spot on and so is the beer

We popped into the Butchers Arm for a drink on a midweek afternoon. It was very quiet as it was after lunch. There was a good choice of ales and beers. It was a bonus that it was open when we passed as I imagine most country pubs would be closed after lunch.

Not been for a couple of years so decided to try for lunch after noticing advertising board outside listing 2 course lunch for £12 for 2 people. When we got the menu there was not a choice of starter or sweet, you had to have a starter which consisted of just soup, not even a choice of what kind, just whatever was on. We had mushroom soup which was nothing special and had the fish and chips to follow which was frozen fish. I can understand why at 1pm on a Friday lunchtime there were only 2 other couples in, it was so cold in the room we couldn’t wait to get out. I hate giving negative reviews but unfortunately I can’t think of a positive thing to say, think it’s safe to say we won’t be returning anytime soon.

Excellent food, excellent service and excellent beer would definitely recommend. Best place in the area by far.

From being an excellent local pub after reopening with great worth on the refurb from joules the places seems to have changed management a few times since the opening days and has simply gone backwards by a long way. Food poor drink expensive and staff that don’t seem to care. If I could have scored a zero I would have.

A group of 10 of us booked a Christmas Meal at The Butchers Arms and we supplied them with our menu choices a few days before our meals

Called in for lunch. Had the lamb chops and they were about the size of a postage stamp. Loads of carrots and cabbage but then again that's cheap food and they saved even more by not heating them up. A spoonful of potatoes rounded off the worse meal I've had in a long time. I did complain and got no apology just a stupid grin. One bright unfunny bar steward said that they were chump chops. The only chump was me for eating there.

Great traditional pub. My family and I ate here at lunch time, the beef burger was one of the nicest burgers I've ever tasted. We visited on a Monday at 2pm as the lunch menu ends at 2:30. It wasn't busy at all and the bar staff were really friendly.

We arranged one week ago to go for a meal here with two friends the we have not seen for months.

My wife and I planned to have a meal at this pub when staying overnight in Cheadle, on our way to Northumberland.

Been here numerous times with my boyfriend and even with family and friends! The food is amazing, and I do believe homemade, the staff are super friendly and polite, and so are the people who go in just for a beer. Would definitely recommend to anyone who wants a really good value for money meal.

Llamado por primera vez hoy y ambos tuvimos una cena de carne asada. Muy agradable y abundante. Mi única crítica sería la elección de verduras, sería un cambio bienvenido a dar algo diferente a la usual, guisantes y zanahorias coliflor.

Yo y mi marido llamó para una comida en un día entre semana recientemente. Había unas pocas opciones vegetarianas disponibles y para ser honesto era un cambio agradable. Fui por el brécol y hornear pasta con ajo, ciabatta, que era muy agradable. Mi marido optaron por el bistec y stilton tarta como era "tarta de noche" en la primera impresión era bastante pequeño; sin embargo, era más que adecuado. Las patatas fritas caseras fueron muy agradables y las verduras era fresca. En general, una agradable comida servida por una señora muy amable y atento.

The Butchers Arms is a great pub. We ordered a buffet for the Snug area... The fire was blazing and the place was perfect for our little gathering. The chef was really generous giving us free access to cling film and foil to take food home... Excellent service with a smile......

Visited on a Friday for a friends birthday. It was busy in the bar area when we got there so sat at a large table by the door while our dining table was being set. Our meal order was taken although we had to shout at the speaker above was quite loud. Food was all delivered nice and hot and very well presented. Everything was very tasty and no complaints at all from our table of 9. Dishes were cleared quickly. There were a lot of people around the bar so it was sometimes difficult to look to see what was on offer on the ale side. We all had a good night and will certainly be returning.

Starting on a positive the drink was good and the fire was lovely in the snug. Unfortunately that's where the positives finish. We had the two course meal can't remember exact price but it appeared good value. Started turned up, frozen mushrooms were clearly not cooked and frozen/cold in the middle. That was bad enough, the main them turned up and that wasn't cooked neither. I raised this with the bar staff when paying and didn't seem interested just said will tell chef! Sorry to be blunt but not sure would call him/her that. Sorry to say used to love the food won't be back.

Popped in here for lunch with my mum a few weeks ago,not been in for a while but remembered it was lovely, roaring fire, good food...well where to start, freezing cold, ordered food, my pie was microwaved, I don't mean cooked then reheated I mean microwaved... Imagine it...yes not good. I left the pastry, ate the chips, my mum's cottage pie was ok but we took our apple pies to go as I didn't trust them to reheat them...yes they were frozen to. Wish I'd mentioned it at the time but my mum didn't want to upset any one. Won't be back, get a chef who knows how to switch an oven on and staff who really should be ashamed to serve that food.

Popped in early doors and we luckily got a table ! Not a huge menu choice but there was something for everybody . Portions were huge ! Mixed grill was very good value for money , pie home made and more meat than pastry which was good ! Cheesecake for pud to share but still could not quite finish ! Good atmosphere , good local . Service was very good .

good food prompt good varied menu, friendly staff, could not fault it, certainly will be going back.

Visited for a work lunch. Place was very quiet but food took along time. Ordered beef and Stilton sauce sandwich. Was just on sliced bread, expected a bit more. Good home cooked chips though. Hot meals were a 2 course, if you just wanted 1 course youy still had to pay for 2 courses, therfor mini fish and chips was £8 as a starter or desert was not needed.Not impressed with that.

Warm welcome relaxed atmosphere, great service and lovely food. A party of 12 of us nothing too much bother and food all served at the same time. not to miss if you are celebrating especially for groups of 12.

Popped in for lunch last week to try out the new meal deal that has been advertised. We waited by the bar for quite some time before a short dark haired lady came from out the kitchen. She didn't seem bothered that we had be waiting. Food was standard which you would expect with the price and the pub had a nice relaxed atmosphere. We were left at our table with dirty plates and never offered desserts. When we eventually decided to just get up and pay the bill the lady was rude and unattentful. Being the only member of staff on shifts you would think she would wake up to the customers around her. Would go back and try the food again but not so good this time.

Stopped at this gem by pure chance. We were thrilled, friendly staff, fabulous freshly cooked food. We sampled:-Burger, cheese n onion pie, steak and ale pie and tagatellie carbonara. Everyone cleared their plates. Great guest ales too.

Only rang to make a reservation in the week for 11 people for Sunday 21st , well inpressed with the young man who answered the phone x when arrived a lady asked if any children only so they can put a child's menu on the table xx we all different foods surf and turf mixed grill cheese pie and Sunday dinners x we was all very pleased with our food x very pleasant Sunday afternoon would highly recommend xx

The beer from Joules is the attraction but the food is pretty good too... The cheese and potato pie is a good vegetarian option, but could do with a companion the burger I had wasn't cheap but was well presented and tasty enough that I forgave it. Staff are cheerful and friendly and you have the option of the dining area or eating in the general bar. At the isk of offending both establishments it's a great place to wait whilst the Roshni prepares your takeway!The map seems to think the pub is in Leek not Forsbrook by the way....

A first visit and really surprised by the open aspect in the restaurant. The staff really helpful. The menu offers a good choice of dishes and staff accommodating when asked for variations re veg/salad.A very tasty meal good portions and not too long to wait. Well worth a visit

Called in here for tea on our way home from Alton Towers. We were made to feel really welcome and the service was 1st class. Food was really good, tasty pub grub and reasonably priced. The pub was busy with people eating and drinking and there was a nice atmosphere. Highly recommended.

Found this place on the off-chance when our usual watering hole in this direction was closed for food. A fortunate find as the food, though nothing out of the ordinary is of high quality, beautifully cooked and very nicely presented.Prices not cheap, but moderate and the staff during our visit exceptionally pleasant and helpful.Someone's doing something right here and we will most certainly call again.

Lovely meal in a pub we love but had never eaten in , We have watched the food being brought out for weeks now and decided to try for ourselves . Can honestly say one of the nicest pub/resteraunt meals we have had . Beautiful succulent gammon steak on the mixed grill and also a large and very tasty fish pie . Would recommend to anyone

Having had a hard Saturday being up at 5.00 am & driving 100's of wasted miles we finally returned back home around 8.30pm not really knowing where to eat we gave the butchers arms a try. As owners of a local food establishment we are always very aware of food quality & service we also try to be objective. The service was spot on as was the food quality excellent.It was as good as any pub/resturant food that we have ever sampled any body who is not satisfied with this pub as an eatery is probably looking for something which does not exist

We used to visit regularly, this is the first visit since the New Owners.Whilst the food was ok the prices have rocketed. There aren't enough choices and the cheaper menu has completely disappeared.If they don't cater for the grey market ie lower prices and smaller meals they wont survive imho...it's a real shame

Whilest lost in the local area, hungry and looking for somewhere to eat, we drove past this pub. It looked ok from the outside so we thought we would chance it. I'm SO pleased we did. The food was great and the prices were very good. Portion sizes where very generous, so much so i wasnt able to enjoy pudding- almost unheard of for me :-)

Enjoyable visit with the family, food very nice recommend the steaks. The staff very polite and attentive.no complaints at all. A very interesting building.

This is fast becoming one of our favourite go to locations to eat, mainly because it never fails to please. Service is always excellent and personal - our children in particular enjoy being spoken to appropriately and not in a patronising manner, as some other places do.As usual, portions were large and tasty, whilst desserts were nicely presented and of sufficient size to feel you haven't been cheated! One of my favourites.

Visited here for the second time today, I am veggie and they don't have lots of veggie options but there are a few, there is a veggie chilli (which I had both times) a veg lasagne and a burger. The food is well presented and plentiful, served hot and its very tasty,The staff are welcoming and they have offers on certain meals during the week, although the wine is slightly expensive.Overall I would highly recommend this lovely country pub.

Called really for a pint and to see the new changes. Had eaten a few times before it was changed,and had heard good things. Personally I don't like how the set up puts drinkers with diners,I think both should totally separate. Can't comment on food, haven't tried it yet,not sure if I will now either.

My friend and I enjoyed a leisurely lunch here on a rainy afternoon. It was helped along by the comfortable surroundings, friendly service and delicious food. We both had faggots in a rich gravy, with chips and mushy peas and a hot drink. The menu is full of pub classics with plenty to choose from, so we will definitely be back.There are plenty of tables in the bar area, but you may need to book for a restaurant table if you want to dine on a weekend evening.

This is the 3rd time we've eaten at The Butchers Arms, we're not local and the 2nd and 3rd time we've made a detour when returning from family days out. Food has always been very good and is reasonably priced. Lovely premises, very clean and great staff. Next time we're in the area we'll be back.

We went to the Butchers Arms on Monday 27th July. Four persons in our party.All of use no complaints with the food. The fish and chips was cooked to perfection.The sweets were very good my wife had treacly pudding with steaming hot custard.The rest of us lemon merange and chees cake with no complaints.Good service.

This pub is under new management with a very friendly atmosphere. We had a roast and the food was excellent. Very clean - great atmosphere - good selection of beers. Well worth a visit. Can't wait to go again.

As my wife has been following a diet, she asked to exchange the chips, with her main course, to rice. We were told that they didn't have any at the moment and was offered new potatoes instead. She agreed requesting them without butter but they unfortunately arrived swimming in butter. 5 minutes later the table adjacent to us were served a dish with rice on it. On asking for the bill we remarked to the waitress about the rice to which she said, "I didn't know they were going to cook some more off". She then said our meals would have been 5 minutes later if we'd waited for the rice but we would have happily waited had we been asked. We were offered a dessert for free as a way of apology but from then on that waitress blanked us, completely. Even on our exit, having bid goodbye to all the front of house staff, she never acknowledged we were there. Shame because the food really was quite good!!!!

Was recommended this pub for a brilliant lunch, and we were not disappointed. Great atmosphere, excellent menu, as it was Sunday had the roast, massive home made yorkshire puddings. Staff were attentive and friendly, and whats more the beer wasnt bad either.

Have been to this pub/restaurant many times in the past and the flood was always excellent with many firm favourites on the menu. However it has changed hands and with that has come a severe decline in quality, in my opinion. The food on my recent and final visit was appallingly served up and appalling in flavour and quality. We were a party of 4 and every dish was a dreadful embarrassment. I will not go into detail but suffice it to say that there was nothing remotely appetising served up. Many of the staple favourites had disappeared from the menu and it seemed like a policy of buying cheap catering produce had been introduced. I have discussed this with many former regulars and found, unanimously, that they had all stopped going there having had a similar experience to mine

We chose to stop whilst passing for lunch. The staff were welcoming and friendly. It was not busy at the time so plenty of places to sit. The menu had a good selection of food from light snacks to full meals and reasonably priced.We ordered mains and a drink and these were served fairly quickly and were well presented. The food was well cooked and flavoursome. Both of us left little on the plate and my wife decided to have a pudding. The first 2 items were no available but there was still a good choice, albeit small. In the end we shared one and I enjoyed it too, so much I could have eaten one all to my self!The interior is mainly wood and lacks a little warmth, That said it was summer and there appeared to be a fireplace that no doubt is used in colder months, which would make the place feel homely.I would try it again and could recommend it.