Based on 1.067 opinions finded in 1 websites

Based on 1.067 opinions finded in 1 websites
Opinions
We go regularly brilliant food brilliant service .beautiful surroundings .the manager Gemma is so caring kind .& very professional .her staff are very pleasant they havnt faulted us yet .I highly recommend the burnstump .
Margaret B . 2025-05-02
MORE AT TripAdvisor
Called into the Burnt Stump today (Sunday 20th April) for drinks after visiting Papplewick Pumping Station with my Wife and Grandchild, something we always look forward to doing when we've visited the area before and there's never been any problems previously. First of all there is now the car parking issue, noted by others (to their cost) where you have to register your car, or receive a fine........That's going to bring in the punters in isn't it? After registering my car number plate, I went to the bar, which was only moderately busy. There was a Gentleman ordering a meal and drinks, being served by the Barmaid, then a another Fella' behind him, then me. Elsewhere at the bar were a couple of Women talking, with at least one dog with them. They had already been served and at the far end was another person being served by a young Man, who was dealing with Coffees or Hot Chocolates. The first Gentleman was served and then the Fella' next to me, who was just ordering drinks was next to be served by the Barmaid. As part of his order, he ordered a pint of Old Mout Berries and Cherries Cider. He took a couple of drinks and then said he would be back for the Cider, which was being poured under the bar. Then it was my turn to be served. Also a pint of Old Mout Cherries and Berries Cider, a J2O and a Blackcurrant and Soda. Meanwhile the two Women with the dog, had left the bar area and were replaced by another Lady who pointed out that the Women's dog had peed all over the floor. Obviously this wasn't the Pub's staff fault, but a member of the staff had to be informed to bring a bucket and mop, which would have distracted the bar staff somewhat. I was served with the Cider by the Barmaid, which was placed DIRECTLY IN FRONT OF ME and NOT to the side where the Fella' had just left and was to return. I naturally assumed then, that this was MY drink and his was ready and poured under the bar. As it was a tall, thin glass filled to the top, I drunk the top off to make it easier to carry. The Fella then returned to ask where his drink was and the Barmaid looked at me. I said well it must be this one then, but it was given directly to me and I would give it to him but I'd already supped a bit. The Barmaid curtly said 'It wasn't placed in front of you!!", I said it was. She insisted "No it wasn't, it was placed there!!!", pointing about four feet away from me where the Fella' had been stood originally. Why would I reach across the bar to steal a drink that I would have known damn well belonged to someone else that was coming back to fetch it???!!! Brawls have been known to break out in bars for much lesser accusations. Luckily the Fella' was easy going, although I could tell he believed the Barmaid over me. I should have just walked out at that point, as after asking me again what the final of the three drinks I ordered was (not so sure of herself after all then), I was then charged £6.50 for the Old Mout Cider alone. I won't be making that mistake in a Marston's pub again! Should any staff care to watch the CCTV back to see where the drink was placed, please check on today's footage, Sunday April 20th, at a time between 12.30pm and 1.15pm in the Afternoon (I paid in cash, so can't check the exact time), for me in a dark blue jumper and jeans, at the middle corner of the L-shaped bar, with a Fella' in a baseball cap next to me that came and went and then came back and you will see that your member of staff was very wrong and insulting to a member of the public, who will be thinking twice about going back to the pub any time in the near future!
modmart . 2025-04-20
MORE AT TripAdvisor
My wife and I had a drink outside in the sitting area, we were discussed by the filthy condition of the area , which was very dirty with earth and weeds growing on top of the paved surface plus the disgusting condition of the tables and seating. Their prices are astronomical! One pint of beer and a small glass of white wine £13.50!! The wine was flat and warm, on bringing this to the attention of the bar staff we were told that we had only ordered the cheapest wine and that was how it was! My advice , don’t go there! Avoid this place like the plague!!
Michael Smythe . 2025-04-16
MORE AT TripAdvisor
We gave this place a try on our way back from an afternoon out, and with its woodland setting, looked ideal for a quick fix for tea. Entered pub to bar staff that weren't interested in any kind of welcome, hey ho, found a table after passing a couple that weren't clear or clean, with some heavily stained chairs. NOT a great first impression. Ordered with different member of staff at the bar who was courteous & efficient. Opted for burgers, they came, they were OK. At no point during any interaction with staff did they mention car parking charges or registering our vehicle. Shocked a couple of weeks later as we received a parking fine of £100 (£60 if paid quickly) from this establishment for not registering our car on arrival, had the bar staff warned us, we would definitely registered, but when you park up with the intention of supporting a local business by spending over £50 you don't expect a penalty for your custom, no appeals or proof of purchase to waiver the fee, shocking treatment of customers, staff should warn you just incase you're not aware or don't see the signs, as we didn't ! Plenty of better eateries in the area that don't charge extra for parking so will definitely NOT be back.
Jconcan0 . 2025-04-16
MORE AT TripAdvisor
Terrible service . We waited nearly an hour for food to then be told certain items they had ran out ! The food was rubbish when it finally arrived .
Julie C . 2025-04-13
MORE AT TripAdvisor
Been today for Christmas dinner wow it was beautiful. Well done to all the pleasant caring staff.,a big thank you to the manager GEMMA she is so obliging. There is nothing to much trouble for her .very accodating. & helpful .thank you Gemma & staff for making our family get together for Christmas 🎅 so special . For us I highly recommend xx
Margaret B . 2024-12-26
MORE AT TripAdvisor
Christmas day dinner. It's a lovely location but when we walked in there was no staff station to meet us to wait at for our table we just wandered around until we found a staff member to speak to. Our table wasn't ready, the bar was far too busy to order a drink or wait at so we just stood waiting for our table to be ready. The staff worked really hard but to be honest they weren't invested in our experience. The wait between courses was unbelievably long and a lot of customers were getting impatient. The food when arrived was delicious and we did enjoy ourselves but the service and ambience let it down. Put table cloths on the tables, get your staff to dress properly ( one man served guests with a baseball cap on wrong way round, one waitress had a skirt so short my husband blushed!) and look after your guests properly.
lainey662015 . 2024-12-26
MORE AT TripAdvisor
Booked a Santa visit confirmed by text I assume all is good . They tell when I ring to query something else that booking is cancelled ( oil check email once a day ) they sent me an email to concel why not text me like it confirmed booking ? Why does system take booking it they don’t have capacity to take it ?
rubyred015 . 2024-12-21
MORE AT TripAdvisor
Visited today for Santa Paws, never been to anything like this before. The staff at The Burnt stump were absolutely fantastic, very well organised and my dog loved the breakfast. Lovely setting with Santa and stalls outside. Hope it can be done next year Thanks everyone 👍
Quest36639207796 . 2024-12-08
MORE AT TripAdvisor
Lovely young lady with glasses behind the bar simply went above and beyond for our visit, working out which deal would work out cheaper for me and my partner even if it was only £2. Food was absolutely above normal ‘pub grub’ and amazing value for money.
Linda S . 2024-12-06
MORE AT TripAdvisor
This year's Halloween Party was excellent. All of the children had so much fun. Pumpkin carving, games, hot buffet. Brilliant value for money, friendly staff and great food.
Annemarie B . 2024-11-03
MORE AT TripAdvisor
I bought my son here for the kids Halloween party. Was excellent value for money - he got to carve a pumpkin, play party games and there was a buffet too!
Teresa M . 2024-11-01
MORE AT TripAdvisor
We came for the kids halloween party and it was fantastic the kids really enjoyed it was such great value for money the staff were great and the food was lovely will defo be returning
Simone3000 . 2024-10-31
MORE AT TripAdvisor
Unfortunately not a good experience with the Hamburger meat over cooked and in parts burnt with warm turning to hard chips. The tuna melt baguette was also uninspiring with the chips also warm and hard.
Colin R . 2024-10-19
MORE AT TripAdvisor
9 of us dined here and it was excellent - speedy service, delicious food, and a surprise cake for my mum's birthday. Our waitress Jo was lovely. We can't fault it and will be back.
mandipa . 2024-10-15
MORE AT TripAdvisor
Was passing and fancied breakfast , staff and manager very happy to help and breakfast was amazing loverly pub over looking a cricket field plenty of space to park looks a nice pub to go to when it’s sunny , food was served hot and was amazing g
Christopher C . 2024-09-02
MORE AT TripAdvisor
Fabulous location amidst woodland, great parking, had 3 different meals as a family of 4, all the meals were lovely, nothing too much trouble for the staff, fantastic landlady, would highly recommend, reasonably priced too
Elh1 . 2024-09-01
MORE AT TripAdvisor
Beautiful family meal .steak was cooked to perfection we all had various meals & everyone was cooked to perfection.👍the service was 100/% very helpful &, polite the manager Gemma cudnt do enough for you very curtious.,& there to help you .thank you Gemma & all your staff for making our family meal so special x
Margaret B . 2024-08-31
MORE AT TripAdvisor
Food was delicious, fantastic service and such a bonus that it's dig friendly, highly recommend visiting here. Thank you
Derek C . 2024-08-25
MORE AT TripAdvisor
NEVER GO HERE FOR Food first hair was all in my dinner requested to speak to a manager and they didn't bother coming to see me, just refunded my partner, didn't say sorry didn't offer any explanation on why their kitchen staff was serving food with hair in DO NOT EAT HERE
Jason N . 2024-08-18
MORE AT TripAdvisor
Went for a birthday meal with other half loved it dogs welcome made my day the general manager and team have pulled this place back to the high level only down side its in need of a revamp
JDL199347 . 2023-08-03
MORE AT TripAdvisor
The waiter Cameron was friendly and attentive but not invasive. Nice chilled atmosphere, pretty good pub food. Beautiful setting.
aw2020 . 2022-10-01
MORE AT TripAdvisor
Lots of choice on menu. Place was busy as usual. Seemed the staff struggled with the volume of people. Long wait on food, quality of food was substandard for the price. Staff were lovely. Good selection of beers! Fantastic setting for walkers and fabulous park...
L370PBsarahw . 2017-04-15
MORE AT TripAdvisor
Definitely one of the more classier Marstons pubs in Nottingham, due to its stunning surroundings, nice outdoor area, nice building out and inside, it's dog friendly too, has a nice large kids play area too and the service is pretty decent and fast!
Terry F . 2017-04-14
MORE AT TripAdvisor
The service was good with friendly staff and people. The setting of the pub is fabulous with spacious areas, for the children to run around. The children's food was okay and polished off quickly to allow them access to the outside. However, the adult meals...
Y1473MOrobertd . 2017-04-13
MORE AT TripAdvisor
Cheap... and I guess you get what you pay for! Awful carvery- soggy carrots, soggy cauliflower cheese with no sauce, and dryyyy peas. Yorkshires seemed to be the frozen variety- if you can't cook yorkshires, you shouldn't be in a pub kitchen! Over cooked beef....
GPMCG . 2017-04-12
MORE AT TripAdvisor
Just taken dog for a run on the field. Then decided to have tea my son had ribs and chicken and I had plaice all good. However someone needs to stop children running around and the door to garden being opened constantly by children ....
Sue M . 2017-04-10
MORE AT TripAdvisor
Ate here with Family on the 1st April. WE were all served promptly and the food was good. My steak was cooked well and my dessert was very tasty. Cheerful and friendly staff. Admittedly it is a Pub, in large grounds, but there is a...
319George47 . 2017-04-07
MORE AT TripAdvisor
Having recently lost our Mum we have been drawn here as a family on many days over the last few weeks. We even had Mums wake after the funeral here as it was local to her. We have to say the staff have been amazing,...
LyndaD538 . 2017-04-06
MORE AT TripAdvisor
Went here for the first time with a group of 33 for a 50th Wedding Anniversary celebration. As couples we were paying for our own meals and wondered how this would work out as some places will only give one big bill and expect you...
Christina P . 2017-04-03
MORE AT TripAdvisor
Me & my friend Tracey are Always here :) wether it's for a coffee & catch up or Lunch / dinner, we Always receive Great Cusomer service from the staff, Food is spot on & it's Good value for your money.
Kerry A . 2017-03-29
MORE AT TripAdvisor
Called in here a couple of times when we`ve been walking around the Country Park with the dogs. We have never eaten here but would have eaten if there had been a Lunch or Light Bite menu with maybe sandwiches or Pannini`s etc. Maybe something...
fleursewell . 2017-03-27
MORE AT TripAdvisor
Not very clean, avoid the loos, cleaner off that day no doubt, food greasy, staff all run off there feet... cold coffee, very fizzy cola, not the best I've tasted. Avoid the lasagnes, salad not very fun either..not very creative here.
sammccann42 . 2017-03-25
MORE AT TripAdvisor
6 of us were here for a birthday meal. Prawns and seafood sauce tasteless. 5 steaks ordered and mine was rump. It was ok but the 4 people who had sirloin said it was tasteless. We won't go into the chips as frozen chips are...
V2098PKanned . 2017-03-19
MORE AT TripAdvisor
Better than last time (which was, I can't believe it, 3 years ago) and better than certain other places in the area. Spacious and light and comfortable. Friendly staff and a reasonable wait for the food which be praised, this time was tasty. I had...
GeeWizzz . 2017-03-01
MORE AT TripAdvisor
Welcoming, lots of tables inside and out. Nice views over Burntstump Park. Menu includes fish specials. Good choice of soft drinks.
Maxim123153 . 2017-02-17
MORE AT TripAdvisor
A family member booked lunch for five today. I looked at the mixed reviews and was a bit sceptical. The pub seemed a very family orientated place, large parties,and lots of children around. Three of our party had roast dinners. Whilst the plates of food...
Sue82013 . 2017-02-12
MORE AT TripAdvisor
absolutely great pub from the minute we walked in warm welcome and great atmosphere food good value and the beer garden over looks the cricket pavilion summer evenings fantastic to sit and relax watch a game or two ample parking just like to say all...
Paul L . 2017-02-05
MORE AT TripAdvisor
My family and I (12 of us) went here today for a birthday meal, it was my dads 70th and my sons 18th, we had a variety of starters, mains and desserts and they were all really good and came out at the same time,...
New-Destinations-22 . 2017-02-04
MORE AT TripAdvisor
On the 29th January as a family of 4 we visited the Bunstump for Sunday Lunch. The staff were extremely quick to attend, polite and very attentive to all our needs. Our orders were taken and our Sunday Dinners duly arrived. The Sunday lunch was...
helenmawer . 2017-02-03
MORE AT TripAdvisor
Not been for a couple of years. Previously we had, had good meals. Unfortunately can't say the same this visit. Scampi VERY crisp and dark brown. Bit over done. Mushy peas were stone cold. Chips well, least said the better. On a positive note, staff...
jaq65 . 2017-02-01
MORE AT TripAdvisor
Crap food, party of 29 took over 45 mins for food to arrive then at least 3 people went down with D & S? Would not recommend the food. No explaination as to why food late, no apology nothing.
SuzanneW1702 . 2017-01-29
MORE AT TripAdvisor
In a glorious location, imagine it must be delightful to sit outside in summer months My friend & I had a decent lunch. Would be expensive but for the special menu - buy two & get cheapest free. Otherwise £14.50 for a steak salad. The...
DinahGO . 2017-01-25
MORE AT TripAdvisor
A night out, no special reason, arrived about 6 ish. Just starting to get busy, had a table booked, table clen and tidy, drinks good. Service quick and pleasant, starters prompt and as expected, ( 2 4 1 as a promotion ) Main meals were...
stanleywrkirk . 2017-01-21
MORE AT TripAdvisor
I've given the rating 5 because although this is a regular chain pub I felt on this occasion we were made very welcome, the waitress was helpful and friendly with our children. The food was nice but not the best I have ever had which...
John_Williams8333 . 2017-01-20
MORE AT TripAdvisor
I have visited the Burnt Stump with my family a few times and I have to say this is a great pub. Lovely scenic setting away from the hustle and bustle. Staff are very friendly and really helpful. Great choice of food and the vegetarian...
mands180271 . 2017-01-15
MORE AT TripAdvisor
Been here a few times with family and I think it's lovely, food is good and it's in a lovely place out of the way and great in summer
Melissa B . 2017-01-10
MORE AT TripAdvisor
My husband and I had a quick lunch good deals and good food. Lots of 2 for 1 deals which made it good value. Staff were very helpful. In a good spot for walking.
Olivia D . 2017-01-04
MORE AT TripAdvisor
Ordered chicken melt - on the menu it said BBQ chicken on a baquette with melted cheese. Dish came on toasted bread with chicken and BBQ sauce. Told the waitress but she wasn't too concerned. Disappointing!
ronlin66 . 2016-12-29
MORE AT TripAdvisor
Another dinner with my mother and partner and partners mother. Picked from the buy one get one free board. This makes each meal in the region of about £13/14. However I would say that £7 would be the correct price for a single meal here....
Traveller_Steve_Ling . 2016-12-27
MORE AT TripAdvisor
It's busy approaching Christmas so you do have to be a little more forgiving but there's only so much you can forgive! Interesting table arrangement for a booking made weeks in advance. All different shapes and sizes. It was what people might do at home...
Lisa T . 2016-12-21
MORE AT TripAdvisor
Met at the Burnt Stump for a Christmas family get-together. Had to wait 20 minutes until we were shown to our table, which were three different sizes/shapes! We were then waiting a good 50 minutes before out food arrived. When it did.......a burnt yorkshire pudding,...
Diane T . 2016-12-19
MORE AT TripAdvisor
Lovely location in the woods near a small lake. Good menu choice. Food was ok, nothing special but very good value. Ideal place for works do or cheap family meal out.
EKarch81 . 2016-12-17
MORE AT TripAdvisor
I went for dinner with 3 friends to the Burnt Stump, many years after I lasted visited. My initial thoughts would be to go with a group of an even number of people in order to take advantage of the excellent 2 for 1 deal....
Chrisomatic . 2016-12-04
MORE AT TripAdvisor
It's cheap and cheerful enough. Starting to look tired now though and could do with a refurb. I treated two colleagues to lunch and we ate from the lunchtime sandwiches menu. Around £5.50 each plus drinks. The steak and cheese was okay I had the...
B3lli3s . 2016-12-03
MORE AT TripAdvisor
Lovely pub, have always liked this pub, food good, always a good atmosphere,staff are friendly and willing to help, love the puddings as well
diggydegdegdeg . 2016-11-26
MORE AT TripAdvisor
Called on Monday 14th for a meal at around 3.45. Left 20 minutes later. Restaurant was not busy, (15-10 folk max), but the 'barmaid' moved us from three tables that were by the fire, saying we could not eat at those. This was polite enough...
Terry K . 2016-11-18
MORE AT TripAdvisor
Great location however in need of renovation. Good food and drinks selection. Lots of space outside for children to play etc..
161an . 2016-11-13
MORE AT TripAdvisor
Service good - Janine in particular very attentive and helpful to colleagues - Prawn cocktail starter a bit bland with just lettuce as an accompaniment, lamb roasts very good, rump & gammon ( meat good but lacked decent accompaniments).
KenHamilton . 2016-11-09
MORE AT TripAdvisor
I haven't been here for years & a friend recommended it so me & my wife gave it a go on a Sunday.Well we were very disappointed the service was chaotic,tables were dirty & the place felt grubby! and the food was very average with...
longpod212 . 2016-11-06
MORE AT TripAdvisor
Celebrated my 60th Birthday on 5th November. Arrived at 19.00pm. 12 Adults 8 Children Everyone had ordered their meal by 19.45pm. Service from Mandy and the girls was excellent. Everyones meal was served within 45mins and all at the same time. Well done to the...
Terry B . 2016-11-06
MORE AT TripAdvisor
Lovely pub/restaurant, lovely attentive staff but the food leaves a lot to be desired. Last two times we've been we've had to send meals back for not being cooked and cold and both times the meals that came back weren't much better. On the plus...
sanstefanos1 . 2016-11-04
MORE AT TripAdvisor
Visited 28/10 with family including two young granddaughters. Staff were really friendly and bought round a trick or treat bucket for the kids to dip in for sweets. Have to say food was pretty average and not as nice as we hoped. We were asked...
annie2Nottingham . 2016-10-30
MORE AT TripAdvisor
Visited with friends, and let down, one had fish and chips and was served the scrappiest piece of fish I have ever seen, when he said he would not be back they did offer to make another meal but declined the burgers the rest of...
Kim S . 2016-10-29
MORE AT TripAdvisor
Went for Sunday lunch as a family - we didn't book, but after about a 20 minutes wait, we were seated, served quickly, and the food was with us about 20 minutes later. We ordered the 2 for 1 from the specials board, and I...
Neil D . 2016-10-24
MORE AT TripAdvisor
This pub is in a lovey rural setting. Unfortunately the quality and value of the meals let it down. I ordered a well done steak that was at best medium rare when it arrived. It was taken back and came back well done after approx...
Scarlett1309 . 2016-10-17
MORE AT TripAdvisor
Great they still offer two for one on the main meals just a shame when there is an odd number in the group. We find it is better to book as they do get busy even mid-week in October. Service was very good and meals...
2014Jandy . 2016-10-08
MORE AT TripAdvisor
Food is a different experience however. Out tea was tepid & expensive, our food was quite tasteless, but well presented. The staff are very good.
steveallnutt11 . 2016-09-28
MORE AT TripAdvisor
We visited here early evening on Saturday we were a family party of 13. Only one member of the family had been previously. We were shown to our table, and proceeded get our drinks from the bar. We eventually sat down when all the family...
Debsukuk . 2016-09-25
MORE AT TripAdvisor
great little pub in a great spot. dog friendly and lots of places to walk them also! It is a cheap 2 for 1 no frills place, but still decent food and cheap, staff are good also. Only bad point is people with dogs letting...
771gl . 2016-09-25
MORE AT TripAdvisor
We came today and we're served by a girl called Amy, she was very happy and helpful, brill service! The drinks were good and the food was fab. I had the salted caramel brownie for pudding and it was devine! Some of the resturaunt is...
731helenc . 2016-09-16
MORE AT TripAdvisor
This was the nearest to where we were staying and so we tried it for dinner. Not sure what to think about it. The ambience was nice and comfortable and it seemed to be popular. The "two for one" deal seemed perfect. The meal was...
TKrieg . 2016-09-09
MORE AT TripAdvisor
Whether you eat as a couple or family the staff will make your visit very enjoyable and its 2for 1 on all meals good selection of beers ciders spirits and wines.all on the grounds of burnt stump park acres of beautiful walks for you to...
angelics54 . 2016-09-07
MORE AT TripAdvisor
went for sunday lunch 5 weeks ago the lets start with sunday dinner roast beef well overcooked to small pieces hidden under yorkshire pudding veg was not cooked still raw stuffing was rock hard i can only describe it as a childrens meal for what...
Naomi W . 2016-09-04
MORE AT TripAdvisor
My family (8) of us decided to meet up at the Burnt Stump yesterday , We ordered a variety of meals between us, .. We waited about forty minutes before the food started to arrive in dribs and drabs .. every single meal was stone...
sunidaze . 2016-08-28
MORE AT TripAdvisor
Decided to go out for a early lunch, had a chicken burrito & a salad with drinks for £15. Setting on decking amazing, weather behaved for once so was very nice to sit outside. Served in half an hour and food was excellent.
dean00_0 . 2016-08-18
MORE AT TripAdvisor
We ate here on our 37th Wedding Anniversary having held our Wedding reception at this venue. The food took 55 minutes to appear and was tepid. The staff looked harrassed and unable to cope with the pressure, service was unsmiling and brusque The bar and...
Susan J . 2016-08-18
MORE AT TripAdvisor
Staff are excellent and the food is always of good hearty standard. Excellent position in the summer months will plenty of outdoor dining area.
David D . 2016-08-16
MORE AT TripAdvisor
After a dive out to Sherwood forest we visited the Burnt Stump and was not disappointed. Fantastic food and excellent service, lovely location and child friendly. I would certainly recommend this place, definitely will be returning. Only slight downside is the parking.
J3839PNandyd . 2016-08-15
MORE AT TripAdvisor
Have avoided this place due to a bad experience a few years ago, went on Saturday as a big group for a celebration. Meal was excellent, staff friendly and attentive. Husband had the steak which was perfect as did a few of our party and...
Ravenshead . 2016-08-15
MORE AT TripAdvisor
Absolutely shocking! Me and my family visited today and I have never experienced such bad food I had ordered a steak and when it arrived it was stone cold! And I sent it back when it came back it was the exact same plate of...
Rebekah S . 2016-08-12
MORE AT TripAdvisor
It's a bit of a sad show on the food side but the surrounding landscape is worth the trip. The fact that you can eat there is a bonus. I would recommend you have a pint and a picknic and give the Calvary a miss.
steve r . 2016-08-10
MORE AT TripAdvisor
We came here on a Sunday afternoon as a group of 4 friends. We ordered drinks at the bar and asked for food menus. We were asked whether we wanted to sit inside or outside. We opted for outside but then finding ourselves surrounded by...
Paul S . 2016-08-07
MORE AT TripAdvisor
We decided to come to dine here again with our little boy and our friends. The service was excellent the staff were very helpful. The staff took our order from our tale and the wait from then wasn't long till our food arrived. The food...
MattyDB77 . 2016-08-02
MORE AT TripAdvisor
I and an old school pal visit Burnt Stump ever month for a reunion meal. There's loads of parking and the restaurant is large and overlooks a park and cricket pitch. It's also set in a wood and has a children's play area and outdoor...
david s . 2016-08-02
MORE AT TripAdvisor
We came for a family celebration . There were 11 of us in our party and we had booked for Sunday lunchtime. The table was ready on time. Our waitress was friendly and professional and the food was excellent with not too long to wait....
iana1916 . 2016-07-31
MORE AT TripAdvisor
Ended up here after a drive out with friends and kids... easy to find what we wanted on the menu and pleased to be able to accommodate the kids various tastes ... food was nice, came in good time and staff were happy to help...
JanisBirkin . 2016-07-26
MORE AT TripAdvisor
Wonderful staff as always, very efficient as always when looking after a large group no one left without food at any time.
Maria R . 2016-07-26
MORE AT TripAdvisor
The draw of this place is that they offer 2 meals for the price of 1 - so it's good for a family made up of 4 people. The food was good for the price. It is looking a bit old and dated around the...
142RuthS . 2016-07-24
MORE AT TripAdvisor
Went on a Sunday, no Sunday dinners left. Ordered something else, took an hour to arrive after asking several times. Chicken was dry and chewy, children's pasta was freezing cold and carrots with the other children's meal were raw. Food came with no knives and...
mordf . 2016-07-24
MORE AT TripAdvisor
Visited Burnt Stump early evening and we managed to get a table but would recommend booking as they were surprisingly busy at this time. There is a large car park outside and tables inside and outside on two sides. There is a large menu choice...
2014Jandy . 2016-07-23
MORE AT TripAdvisor
Very nice pub and lovely park and a nice walk round , I will be visiting again but won't be eating as the waiting time on food service is long and when our food arrived it was awful going home hungry .
I991QUnatalieb . 2016-07-23
MORE AT TripAdvisor
Overcooked tasteless food, staff very ignorant and not polite, had to get our own cutlery after receiving food. Nice place but staff and quality let the place down hugely.
Kyle J . 2016-07-20
MORE AT TripAdvisor
We have visited here a number of times as it's local and relatively cheap. All in all the food is good, large portions and tasty although sometimes you get weird combinations (egg served with pie when we ordered veg?!). The deserts are to die for....
Claire C . 2016-07-19
MORE AT TripAdvisor
Have been a couple of times with my partner. The first time the food was okay, however the service was horrendous. We were waiting 15 minutes before our drinks were even bought to us. However we decided to give the place the benefit of the...
LCS1303 . 2016-07-19
MORE AT TripAdvisor
Have visited lots of marston pubs and been very happy. not today however, ordered 2 meals, waited 40 minutes, meals finally turned up. I tried a chip off my plate, not warm and VERY overcooked. told the server and she offered to bring 2 bowls...
hil580 . 2016-07-18
MORE AT TripAdvisor
Called here on the way back from Skegness 4 of us ,must say last time we came here was not impressed ,but trying to find a local to eat after three o clock proved fruitless ,so knew this would be open was last resort ,but...
barceloner . 2016-07-15
MORE AT TripAdvisor
Typical pub grub. Nice staff and surroundings. Excellent views of the park - ask for a window table. Two for one meals available, so prices very good.
Pam D . 2016-07-14
MORE AT TripAdvisor
We enjoy eating here. Its nice to go with the family. Priced to suite most peoples pockets. Great choice of foods sides and sweets. The staff are great too.
Bill W . 2016-07-01
MORE AT TripAdvisor
Me and my wife went for some lunch at the Burnstump today has it was my Birthday . I must say I was very disappointed with the stakes we had . I spoke to the waitress about it but I didn't want no fuss but...
234bolt . 2016-06-30
MORE AT TripAdvisor
Similary restaurants in East Midlands
1067 Opinions
Called into the Burnt Stump today (Sunday 20th April) for drinks after visiting Papplewick Pumping Station with my Wife and Grandchild, something we always look forward to doing when we've visited the area before and there's never been any problems previously. First of all there is now the car parking issue, noted by others (to their cost) where you have to register your car, or receive a fine........That's going to bring in the punters in isn't it? After registering my car number plate, I went to the bar, which was only moderately busy. There was a Gentleman ordering a meal and drinks, being served by the Barmaid, then a another Fella' behind him, then me. Elsewhere at the bar were a couple of Women talking, with at least one dog with them. They had already been served and at the far end was another person being served by a young Man, who was dealing with Coffees or Hot Chocolates. The first Gentleman was served and then the Fella' next to me, who was just ordering drinks was next to be served by the Barmaid. As part of his order, he ordered a pint of Old Mout Berries and Cherries Cider. He took a couple of drinks and then said he would be back for the Cider, which was being poured under the bar. Then it was my turn to be served. Also a pint of Old Mout Cherries and Berries Cider, a J2O and a Blackcurrant and Soda. Meanwhile the two Women with the dog, had left the bar area and were replaced by another Lady who pointed out that the Women's dog had peed all over the floor. Obviously this wasn't the Pub's staff fault, but a member of the staff had to be informed to bring a bucket and mop, which would have distracted the bar staff somewhat. I was served with the Cider by the Barmaid, which was placed DIRECTLY IN FRONT OF ME and NOT to the side where the Fella' had just left and was to return. I naturally assumed then, that this was MY drink and his was ready and poured under the bar. As it was a tall, thin glass filled to the top, I drunk the top off to make it easier to carry. The Fella then returned to ask where his drink was and the Barmaid looked at me. I said well it must be this one then, but it was given directly to me and I would give it to him but I'd already supped a bit. The Barmaid curtly said 'It wasn't placed in front of you!!", I said it was. She insisted "No it wasn't, it was placed there!!!", pointing about four feet away from me where the Fella' had been stood originally. Why would I reach across the bar to steal a drink that I would have known damn well belonged to someone else that was coming back to fetch it???!!! Brawls have been known to break out in bars for much lesser accusations. Luckily the Fella' was easy going, although I could tell he believed the Barmaid over me. I should have just walked out at that point, as after asking me again what the final of the three drinks I ordered was (not so sure of herself after all then), I was then charged £6.50 for the Old Mout Cider alone. I won't be making that mistake in a Marston's pub again! Should any staff care to watch the CCTV back to see where the drink was placed, please check on today's footage, Sunday April 20th, at a time between 12.30pm and 1.15pm in the Afternoon (I paid in cash, so can't check the exact time), for me in a dark blue jumper and jeans, at the middle corner of the L-shaped bar, with a Fella' in a baseball cap next to me that came and went and then came back and you will see that your member of staff was very wrong and insulting to a member of the public, who will be thinking twice about going back to the pub any time in the near future!
1442 Opinions
1198 Opinions
Very disappointing meal. We ordered the pie and beer battered fish because they were supposed to be served with chips, not wedges. But both came with wedges and plain boiled peas (not crushed peas as per the menu). The pie was burnt and the batter on the fish was rock hard and dry. Luckily it was served with a vat of tartare sauce! We would have sent the food back but we were desperate for something to eat after a long day. Suffice to say we won’t be going back there to eat any time soon.
3860 Opinions
Called into the Burnt Stump today (Sunday 20th April) for drinks after visiting Papplewick Pumping Station with my Wife and Grandchild, something we always look forward to doing when we've visited the area before and there's never been any problems previously. First of all there is now the car parking issue, noted by others (to their cost) where you have to register your car, or receive a fine........That's going to bring in the punters in isn't it? After registering my car number plate, I went to the bar, which was only moderately busy. There was a Gentleman ordering a meal and drinks, being served by the Barmaid, then a another Fella' behind him, then me. Elsewhere at the bar were a couple of Women talking, with at least one dog with them. They had already been served and at the far end was another person being served by a young Man, who was dealing with Coffees or Hot Chocolates. The first Gentleman was served and then the Fella' next to me, who was just ordering drinks was next to be served by the Barmaid. As part of his order, he ordered a pint of Old Mout Berries and Cherries Cider. He took a couple of drinks and then said he would be back for the Cider, which was being poured under the bar. Then it was my turn to be served. Also a pint of Old Mout Cherries and Berries Cider, a J2O and a Blackcurrant and Soda. Meanwhile the two Women with the dog, had left the bar area and were replaced by another Lady who pointed out that the Women's dog had peed all over the floor. Obviously this wasn't the Pub's staff fault, but a member of the staff had to be informed to bring a bucket and mop, which would have distracted the bar staff somewhat. I was served with the Cider by the Barmaid, which was placed DIRECTLY IN FRONT OF ME and NOT to the side where the Fella' had just left and was to return. I naturally assumed then, that this was MY drink and his was ready and poured under the bar. As it was a tall, thin glass filled to the top, I drunk the top off to make it easier to carry. The Fella then returned to ask where his drink was and the Barmaid looked at me. I said well it must be this one then, but it was given directly to me and I would give it to him but I'd already supped a bit. The Barmaid curtly said 'It wasn't placed in front of you!!", I said it was. She insisted "No it wasn't, it was placed there!!!", pointing about four feet away from me where the Fella' had been stood originally. Why would I reach across the bar to steal a drink that I would have known damn well belonged to someone else that was coming back to fetch it???!!! Brawls have been known to break out in bars for much lesser accusations. Luckily the Fella' was easy going, although I could tell he believed the Barmaid over me. I should have just walked out at that point, as after asking me again what the final of the three drinks I ordered was (not so sure of herself after all then), I was then charged £6.50 for the Old Mout Cider alone. I won't be making that mistake in a Marston's pub again! Should any staff care to watch the CCTV back to see where the drink was placed, please check on today's footage, Sunday April 20th, at a time between 12.30pm and 1.15pm in the Afternoon (I paid in cash, so can't check the exact time), for me in a dark blue jumper and jeans, at the middle corner of the L-shaped bar, with a Fella' in a baseball cap next to me that came and went and then came back and you will see that your member of staff was very wrong and insulting to a member of the public, who will be thinking twice about going back to the pub any time in the near future!