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4,25

Based on 4.069 opinions finded in 3 websites

3.8Ambience4.8Cuisine3.8Price4.3Service
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comment_iconOpinions

IVO is perfect and excellent waiter

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Anfal Mohammad . 2024-09-05

MORE AT Google

Ivo was very helpful and cheerful. I would recommend everyone to come and try this beautiful experience.

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Irmak Zeynep Erseven . 2024-09-05

MORE AT Google

The service was really good. Ivo was friendly and kind. Highly recommend

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Sasa . 2024-09-05

MORE AT Google

Ivo was a really friendly and helpful. We enjoyed our time here and would highly recommend

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Chiong Ming Yip Brendan . 2024-09-05

MORE AT Google

Ivo was a superb host! Highly recommend!

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Simon Jarvis . 2024-09-05

MORE AT Google

Ivo was so nice and great customer service!!

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Kirit Sehmbi . 2024-09-05

MORE AT Google

It's expensive, but it's really delicious. I liked the steam lobster better than the grill. Combo for 2 (80 pounds) was the right amount for a family of 3. However, I ordered 2 glasses of Lemonade, but I don't know why it was calculated as 5 pounds per glass (it was 3.5 pounds on the menu). I regret not asking carefully because I was in a hurry when paying. Since I was working when it opened on a weekday, I was given a seat right away. If it's a weekday lunch, I don't think you need to make a reservation (I didn't make a reservation because they asked for a card number when making a reservation).

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신희정 . 2024-09-05

MORE AT Google

Always amazing food, we went for the combo for two this time, absolutely delicious and great service. Thank you IVO for your great service!

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Keiko Hayashi . 2024-09-05

MORE AT Google

Ivo was so kind and helpful. I would recommend everyone to come here

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Ipek Erseven . 2024-09-05

MORE AT Google

Great experience at the restaurant. I been few times here and the food is always good. Fantastic service from Karyna that made our experience even better.

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Alberto Lazzaro . 2024-09-05

MORE AT Google

I tried chicken burger and sweet potatoes. The potatoes was amazing I enjoyed it. The chicken burger it was not my type but I think it’s good for someone who likes thigh grilled burger. Thanks for IVO for your service and professionalism 😍🙏🏻.

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Muhannad Hadi . 2024-09-05

MORE AT Google

Quick and great service Sweet potato wedge was delicious Great thanks for mr. ivo for his nice service

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Dr nuha Baali . 2024-09-05

MORE AT Google

Kayrna was the best! Helped us pick out best food and lovely place

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raneem belbisi . 2024-09-05

MORE AT Google

Kamilia was AMAZING AND SO CUTEE 💖 thanks for the good service

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Mirna Elnaggar . 2024-09-05

MORE AT Google

Only the lobster roll was nice , service was slow.

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Subah Alkhalifa . 2024-09-05

MORE AT Google

Great food and great atmosphere. Thank you Karyna for the fantastic experience.

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Mohd Abd . 2024-09-04

MORE AT Google

Karyna was my server last night, and her service was excellent. She was very attentive and warm.

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YUQING SHAO . 2024-09-04

MORE AT Google

Karyna excellent service with great smile.

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宋喬飛 . 2024-09-04

MORE AT Google

Great food and Excellent service from Karyna👍🏻

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Ian Hung . 2024-09-04

MORE AT Google

Karyna was fabulous She gave us whatever we needed and wanted excellent service

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Richard Harvey-Mears . 2024-09-04

MORE AT Google

Food was good. Great service by Karyna

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UNAISA SUBAIR . 2024-09-04

MORE AT Google

Good food and service from Kamran

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Wing Yan Lam . 2024-09-03

MORE AT Google

The waiter kamran is the best , he is a real proffetional, Sometimes nice to be important but more important to be nice

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Roma Cicanci . 2024-09-03

MORE AT Google

Our waiter Kamran is very friendly and caring. We really enjoy our time here at Burger and Lobster! Will definitely come back again!

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Alberta Leung . 2024-09-03

MORE AT Google

The food was amazing and Karina’s service made everything even better.

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Ana Maria Steiner . 2024-09-03

MORE AT Google

Great. Karyna is the best !!!!

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Ali Alsaaran . 2024-09-03

MORE AT Google

Really great place! Stylish interior, delicious food and amazing service from Karyna! Will definitely visit again :)

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Lizzie Sheg . 2024-09-03

MORE AT Google

Food is great and Kamran is super friendly.

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P. D. . 2024-09-03

MORE AT Google

Karyna was so attentive and great! Love her

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weez sadan . 2024-09-03

MORE AT Google

Lovely place to pass by after a long day of shopping in the nearby area. Had the combo for two. The burger was delicious so was the lobster roll. The lobster was okay barely any meat found in it. Quick and friendly service.

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Weelz . 2024-09-02

MORE AT Google

Great atmosphere Fresh lobster Very good service and food recommendation from Ivo

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Suppavich Kieattisaksopon . 2024-09-02

MORE AT Google

Awful service, waiting to long to take order, restoran been not busy . Staff not friendly. With lobster we don't have wet wipes. Food is perfect as always

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olmir mir . 2024-09-02

MORE AT Google

Wonderful dishes that were new to me. Truffle Fries were a lovely addition and Lobster croquettes so morish It was a fantastic birthday treat for my brother.

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Judy Murray . 2024-09-02

MORE AT Google

Thanks a lots for Karola, she is very Cheerful, Helpful, Beautiful and creative employee

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Kholoud Alenezi . 2024-08-30

MORE AT Google

Thank you so much Karola for ur kindness service

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Adel Al-khulaifi . 2024-08-30

MORE AT Google

The lobster roll was excellent, and our server Karyna was lovely. So attentive and friendly.

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Marisa K . 2024-08-30

MORE AT Google

Beast burger was nice, karyna thank you

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Abdulkarem Alshareidah . 2024-08-29

MORE AT Google

Hi Karyna was super helpful and friendly , thanks !

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bina bahl . 2024-08-29

MORE AT Google

Lobster roll is definitely a must try. Prices are a bit high. The employees are friendly. I still can't get used to the service charge thing. On 28.08.2024 lobster roll 30 hot appetizers 4-14 drinks 4 pounds.

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Nesim Kılıç . 2024-08-28

MORE AT Google

The mix of flavours was a bit odd

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Richard Dodd . 2024-08-27

MORE AT Google

My friend ordered a lobster salad .. the lobster was nowhere to be found 😳 for 28£ I would expect to find more fish meat on that plate that just vegetables.. it ain’t fair really

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Bert Océane . 2024-08-26

MORE AT Google

They added a service fee although I had to wait for my burger to be replaced.

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Mo Al . 2024-08-26

MORE AT Google

Finally tried this out and it was worth it. The lobster roll taste as good as it looks and the drinks were yummy.

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Michael . 2024-08-21

MORE AT Google

I ordered a lobster roll and burger combo set. The store was a bit chaotic because there were a lot of customers, but the staff were friendly and nice. The lobster and hamburger were really delicious!

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말랑말랑말랑이 . 2024-08-19

MORE AT Google

A perfect combination of lobster and burger. We order one burger and one lobster burger, extraordinary taste

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umit hatipoglu . 2024-08-18

MORE AT Google

Irena was absolutely the most incredible person to be served by. 100% I will come back to see her. She deserves a raise.

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راشد سيف . 2024-08-17

MORE AT Google

Good food, however, is let down by slow service. Staff were relatively personable, but atmosphere left a lot to be desired.

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Kimberley . 2024-08-17

MORE AT Google

Stef was really friendly and a great host, thank you!

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Nikolas Barbalho . 2024-08-16

MORE AT Google

Had a great time, Stef was really nice!

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Joseph Masolo . 2024-08-16

MORE AT Google

Had a lunch set here, great service and the portion is good.

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taepoppuri . 2024-08-16

MORE AT Google

Frankly, I went to him after many people nominated him, and when we sat down and asked him what is halal, he said, “We are careful that the pork oil does not get to him, but I think that no matter how much we clean, there will be remains of pork oil on the trays. >> Like he said, “It is not halal,” and frankly, I did that and we have not tried it.

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مروى الخالد . 2024-08-13

MORE AT Google

We ate both burger and lobster and bought the option from the experience menu. It's definitely in my top 3 London dishes.

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Bartu Çelik . 2024-08-13

MORE AT Google

Food was disappointing. Overpriced. We ordered calamari, Classic whole lobster, lobster Catalan salad, Lobster Mac and cheese.

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Priyam Banerjee . 2024-08-11

MORE AT Google

Great staff, very friendly, food portion is small. Calories clearly written in menu.

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Ahmed Mehanna . 2024-08-11

MORE AT Google

Staff are super friendly. They accepted our order at 9:50 pm. However, it is just 5 minutes before their closing time.

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Ghada Shaker . 2024-08-10

MORE AT Google

The Lobster roll is delicious! We ordered the lobster half steamed and half roast, both were excellent, accompanied with a prepared butter that gives it a very good flavor. The burger is very good, it is worth the extra bacon and cheese to take it to another level. Excellent service.

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Alán Guevara Morales . 2024-08-10

MORE AT Google

Delicious burgers and websters and quick service 👍🥰

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malak66 ss . 2024-08-05

MORE AT Google

Incredibly average experience, bland atmosphere, food was “fine”… best thing about it was Steph who served us who was FANTASTIC.

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Jodi Goldman . 2024-08-02

MORE AT Google

The food quality is very good, and I recommend this restaurant, but if the waiters smile more, we will have a happier meal.

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Eileen Lo . 2024-08-01

MORE AT Google

Ms. Irena was incredibly supportive. She turned our dinner to be not only a dinner, but an amazing experience. Her service was 10/10 ⭐️⭐️⭐️⭐️⭐️

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Salman Alshammari . 2024-07-31

MORE AT Google

We went down to our usual spot. We saw online the bucket offer which we thought we would try. Host said there was only outside or bar left which was understandable however throughout our whole time there there was empty tables. I checked online and there was space to still book. We chose outside as it was a nice day. They put us right at the end so was forgotten about the whole time. When seated we asked about this bucket deal but host said they didn’t have any menu shame which at marketing tema have done well promoting this offer is a short time only. Someone finally noticed we were there and took our order. He didn’t even know what came with the bucket. He has to go instead and check. We took this bucket offer and two cokes. Cokes came warm which was a shame as was hot outside. Food came very fast we had to go inside a few times to ask for things. Given the sauce was refillable and chips were unlimited no one bother to ask if we wanted more or did a check back. Service was very poor considering usually everyone is lovely and attentive. When we needed lobster picks we had to ask inside lady even forgot where she even sat us. They kindly gave us two salads on the house as the waiter in the beginning said ours came with. We didn’t really stay long or get another drink as no one bother to ask. When we asked for the bill we asked for something to clean our hands with which is usually the given considering we just ate lobster. She totally forgot about us… we waited and gave up and left. Shame as we were really looking forward to the whole trip.

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Sakina O . 2024-07-28

MORE AT TripAdvisor

رايي الكلاسك برجر حلوو مره رول لوبستر عادي

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Ibrahim saleh . 2024-07-26

MORE AT Google

A restaurant that deserves a thousand stars. The food is flawless and delicious, fresh and balanced with salt and spices. The taste is amazing, the cleanliness and service are amazing, and the courtesy and treatment they deserve every time we come back.

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Shosho A . 2024-07-25

MORE AT Google

The service was the best, Renzo is very kind and polite. The food it was fresh and we loved the sauce with butter, wonderful.

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Elaine Prado . 2024-07-24

MORE AT Google

We ate the lobster. We had one steamed and the other grilled. It was delicious (despite its high price). The sauce had a weak flavour. The fries were excellent (similar to McDonald's ones). We had a roll sandwich once which was delicious... and we ordered Mac Cheese which I didn't like. We wanted a burger, but it turned out to be halal, so be careful.

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فوفو . 2024-07-19

MORE AT Google

All the dishes were out of your control 😃 You can’t stop eating 💯

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mansour Alhawas . 2024-07-18

MORE AT Google

We went for the Oyster and Spritz special and that was all fine and good. The chips were tasty. I will just comment on the service which is a bit too slow, we kept waiting for the oysters and sides and even for the bill for quite a while and we noticed other tables who were in the same situation.

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timtastic0 . 2024-07-17

MORE AT Google

The best restaurant serving the lobster sandwich But the prices are very high

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Saleh Ali . 2024-07-17

MORE AT Google

طلبت لويستر رول حلو لكن كميه اللوبستر قليله نص البريوش فاضي وسعره 30 باوند عالي مقارنه بالحجم وطلبت برجر دجاج حلو

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Shaden .6 . 2024-07-17

MORE AT Google

I came to this establishment twice and the second experience has put me off. The first time was absolutely lovely the staff were lovely the food was so delicious I ordered the seafood linguine which was 5 stars very saucey and flavoursome the service we received from Daniella was also 5 stars she was very friendly and attentive making sure we were ok. The second time we were there staff were lovely and attentive out server was Irene (sorry if I misspelt any names) but the food was absolutely dry and flavourles. I ordered the same seafood linguine I had to pull up a picture of what it should look like as I was there a few days prior. When the food arrived it was almost as if the kitchen staff just slapped on cherry tomatoes and water and swirled it around this was now not what I had ordered the first time. The care and service seems yo go our of the window towards closing time.

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Halima B . 2024-07-16

MORE AT Google

Very noisy, food is average and service is fast

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O.m m.O . 2024-07-16

MORE AT Google

The lobster roll has something else

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Mzn TH . 2024-07-16

MORE AT Google

Loved being downstairs, service was fab, the food was quick and delicious.

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Emily Keegan . 2024-07-13

MORE AT Google

I met a colleague for lunch here. We were originally seated downstairs, which on a sunny day felt rather dark and a little tired. When we asked, we were moved upstairs, which was much better. I had the lobster bun with fries. It was delicious, and the sauce was a real treat. Will go again. Went again and sat outside. Well looked after.

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Scott Chambers . 2024-07-13

MORE AT Google

Lobster roll is very, very, very delicious

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Moha H.B . 2024-07-12

MORE AT Google

It was really tasty! The lobster nuce and fresh, fries- crispy, brioch- fluffy and buttery!

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Una Berga . 2024-07-11

MORE AT Google

Classic burger was very mediocre, service was very very slow.

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hisham n . 2024-07-07

MORE AT Google

We were greeted warmly and shown to a table. Our waitress was polite and friendly and explained some of the items on the menu which we asked about. She repeated our order to us. It was therefore a little disappointing for our lobster Mac and cheese to not appear and we had to ask where it was. It hadn’t been put through so it came through after the rest of the food. However the food was utterly delicious as were the drinks. I would recommend this restaurant not only for the food but for the location and the friendly staff.

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Jane P . 2024-07-06

MORE AT TripAdvisor

Great food and service Smelly basement definitely needs improvement

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Salah Alburaiki . 2024-07-06

MORE AT Google

Great service again. Very quick and enjoyed my meal

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Mike McCallum . 2024-07-06

MORE AT Google

Discrete location and Incredible food, would highly recommend

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Zahir Ali . 2024-07-04

MORE AT Google

We ordered a lobster roll, which consists of chopped lobster served (cold) inside brioche bread, as well as grilled shrimp. Of course, I did not like it because unfortunately it was cold, and I rate it 8/10 and the shrimp 10/10😋

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Saad Mohammed . 2024-07-03

MORE AT Google

Food is fine, and service is amazing specially “Karyna”! Thank you so much for such a good service!

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Fatimah Alawami . 2024-07-03

MORE AT Google

Took my son for his birthday. He really enjoyed his meal. Nice experience.

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Asher Wedderburn . 2024-07-02

MORE AT Google

Karyna did the very good service!

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Mandy Peng . 2024-07-02

MORE AT Google

Their behavior is very elegant and cheerful 👏🏻👏🏻🫶🏻💕

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Ahmed Alharthi . 2024-07-02

MORE AT Google

Fantastic experience! Florentina was attentive and the food was perfect. Would come again!

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Radu Ștefan . 2024-06-30

MORE AT Google

Wonderful stay! Florentina was incredibly hospitable and the place was spotless. Highly recommended!"

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Cristina Mihai . 2024-06-29

MORE AT Google

I ordered an Americano and rich cream, and I thank Andre, and it has a beautiful soul

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Zeid Zeid . 2024-06-29

MORE AT Google

I tried a beef burger and a chicken burger The meat is very ordinary The chicken is delicious Potatoes are very delicious, but I save salt once To be honest, I was completely fed up with his pleasure, and I was nauseated by it

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علياء سعد . 2024-06-29

MORE AT Google

Wonderful host Florentina and great place! Everything was clean and comfortable . Highly recommended!

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Draghy . 2024-06-29

MORE AT Google

Florentina was fantastic! The restaurant was welcoming and the food was lovely! Would definetely return.

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Mioara . 2024-06-29

MORE AT Google

Great experiențe! Florentina provided excellent service and the place was perfect! Five stars!

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Daniel Vlad . 2024-06-29

MORE AT Google

Amazing host! Florentina made us feel at home. The restaurant was clean and cozy. Would definetely visit again!

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Mioara Vlad . 2024-06-29

MORE AT Google

Good food but overrated. It’s not what you really imagine it can be better but good if you want to take the taste of it.

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Allison Domínguez . 2024-06-28

MORE AT Google

It seems like the lobster burger didn't quite live up to my expectations, especially compared to a regular cheeseburger. However, I did find the lobster roll quite enjoyable. It's understandable to feel disappointed, especially when trying a famous place in London. If you decide to give it another try, I hope your next experience is more satisfying.

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Vy Kun . 2024-06-27

MORE AT Google

The food here is great! We ordered a full lobster and a roll. The garlic butter sauce was amazing with the food. We also had croquettes, with cheese and lobster, also amazing. Our waitress, Karyna, was very helpful. The place was very calm as we came earlier for dinner. Everything here is great! Would definitely recommend. Tips: There are cracks around the lobster that you can break to get the meat. You can dip your fries into the garlic butter as well.

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Alan Ge (Smudge) . 2024-06-26

MORE AT Google

Expensive. Tasty food but not what it used to be.

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Jason Court . 2024-06-24

MORE AT Google

This was delicious! Would come again. Everything is so fresh :)

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Cameron Luo . 2024-06-24

MORE AT Google

Burger restaurant where you can combine burgers and rolls with seafood. Average quality, some things are a good product, others could be improved. Typical hamburger service. Nice decoration.

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lucas art . 2024-06-24

MORE AT Google

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