Burger & Lobster in City of London, Westminster

Karola was the perfect waitress, polite, friendly & helpful. We thoroughly enjoyed our meal.

Food was awesome. Karyna was great with her hospitality.

We dined in at 2:00 PM on a week day, and the restaurant was still busy. We ordered a lobster roll and a B&L Combo with half a lobster. The half lobster itself felt small, so the lobster roll seemed better value for money. I’d recommend the lobster roll if you're here for lobster.

special thanks to karola for great service.

Excellent service! kARYNA was friendly, attentive, and made our dining experience amazing. Highly recommend!

Karyna was great. Super helpful and made great recommendations!

Karyna provided fantastic service—attentive, friendly, and professional. They made great recommendations and ensured we had a wonderful dining experience. Highly recommend!”

KaRYNA is a great host and everything was perfect

I had the pleasure of being served by Karyna during my recent visit, and she truly made our experience unforgettable. From the moment we sat down, she greeted us with a warm smile and a friendly attitude. Karyna was attentive without being intrusive, ensuring we had everything we needed while making thoughtful suggestions from the menu. She was knowledgeable about the dishes and helped us choose meals that we absolutely loved. Her service was prompt, and she checked in regularly to ensure we were enjoying our meal. Karyna's positivity and professionalism made our dining experience delightful. I can't wait to return and hope to be served by her again! Thank you, Karyna!

Karyna served our table and she was amazing! really enjoyed the birthday dinner and will definitely be coming back

Karyna is the best !!!!❤️❤️❤️❤️❤️❤️❤️❤️

Karyna was sooooo goood and nice and lovely

Great burgers and lovely staff. Karyna took very good care of us!

Karina....she's really nice...we really enjoy our dinner

Being served by super friendly Karyna, amazing food and best choice for friends & family gathering! Will come again for sure.

Karyna she is amazing person 🤍🤍 I will come again for the food and services

Karyna was an excellent waitress. Very professional and welcoming.

B&L good as usual. Awesome roasted Oyster!!! Very normal service this time

Food and service was amazing. Karola was very hospitable!

I always visit london the service i got from karola is the best service i got in my life .

The food is okay, but for the price (90€) it was too expensive. The burgers were good but no better than those from Five Guys, for example, but the ambience and service were good. The vegetarian burger was very bad.

Burger, oysters and lobster Excellent, the tables are in the basement and next to Half a Million Coffee

karola is incredible. thank you very much

Best lobster rolls ever. Our favorite is the original one. The whole lobster is very good. The burger is good. They used to offer green salad and chips as free sides with the mains, these are now available to order separately, without a reduction in the price of the mains! We are regular customers here every time we are in London. Always good lobster roll.

Some of the BEST food we had in London! The service was always amazing to top it off!!

Karola was fantastic! Amazing customer service 🌟🌟🌟

Karola was lovely, looked after us and amazing at what she does 👍🏽 Thank you

Karola’s customer service was exceptional. First time in over 10 years I’ve seen a waitress in B&L explain how to get the most out of their meal. Very pleasant. Very helpful. Lovely to see

KAROLA was amazing! Simply amazing! Sooo patient with us, great customer service, friendly! Simply great!

Karola was great. Amazing service needs a raise

Karola was amazing. Great service!

Great place....Karola was lovely and a pleasure to have serving us!

The restaurant is very delicious and I thank the employee Karol 👍👍👍👍👍

The burgers were definitely juicy and flavorful, but they felt a bit overpriced—I’ve had better for less. The service was excellent, and our waiter was super attentive. However, the fast-paced electronic music in the background didn’t vibe with the overall atmosphere at all. It was a decent experience overall, but not quite enough to make it a go-to spot for me.

Stunning place, lovely people and AMAZING food will 100% come back.

I had a lovely time. Thanks to the incredible team especially the head hostess Florentina

Will recommend the lobster roll, service is a little slow. Check your bill when you receive it! Management sneaks in a £1 charity donation without informing customers and it feels embarrassing asking them to remove the £1 charge. It is common curtesy to ask before charging someone extra, regardless of the amount.

Thanks to Karlota, for the lovely hospitality and service !

Karola was amazing, great service great food

Karola was excellent too !! Thank youuu

Ivo was a fantastic server. He made the meal very enjoyable. He was attentive and helpful with menu suggestions. The food was fantastic. Cooked perfectly.

Ideally located just off Oxford Streer (opposite Selfridges) so very convenient for a lunch break from shopping.

Amazing food and amazing Karola. Thank you ❤️ coming back every time and same amazing service

Loved the lobster croquettes, magnificent! Karola helped my wife with the lobster and was very polite, chatty and helpful. Great food but superb service.

Nice food very nice service, Karola was the best

Thank you for the delicious lobster sandwich.

We had a great experience for lunch today thanks to our waiter Leonardo at the Bond Street branch. He suggested us an amazing wine to go with our food choices and he was very caring and kind. He also recommended two excellent desserts. Thanks to him the service was excellent!

KARYNA, The best customer service.

Karyna was amazing, we will be back soon.

That was so good! Staff name karyna

Delicious food to try especially combo lobster rolls and classic beef burger with salad and French fries We reserved table in advance The price is acceptable The table we sat on it was uncomfortable, it’s difficult to get in or out.

Lovely place food was lovely and waitress Irene was lovely and attentive

Delicious and special. For burger lovers.

Korcka was a good employee that make my day I really want to marry her hhhhhhh Just kidding but she was so kindly

Karyna is really helpful and friendly

Our server Karyna was wonderful made us feel very welcome

Offred, a clean restaurant but nothing special

Thank you for your 10000 star service Karina.

The service was great from the friendly waiter Karola.

Never tasted burger like that, we even repeated the visit 3 times in 4 days, it might be a bit costly but we enjoyed

Bad food really bad and expensive. No worth it!!!

I want to give a special thank you to Karyna for attending our table 🙏 and making me and my friend feel right at home. Very friendly and professional 👌

Karola was very helpful and friendly! Thank you very much for a perfect experience!

Irena was a lovely waitress great service and the food was delicious. Will come back

Great food and service, special thanks to Irena

Karola was AWESOME. Couldve done with a touch more light, but fantastic overall. Food was brilliant as always. Service top drawer, Karola really made the night great.

Quality venue, celebrated an anniversary here. Energetic music, great food and a lovely intimate atmosphere. Tucked away a moment from Bond Street station, definitely worth a visit. Karola was a lovely waitress kept us looked after and even bestowed us a celebratory cheesecake. If you get her you're in good hands.

Karola was amazing. Cheerful, friendly, helpful and fast.

Karyna was fantastic. 6 out of five stars for service.

Karola was helpful and always check on us. Pleasant and welcoming atmosphere.

Irena was such an amazing host. Her energy and hospitality is unmatched.

IRENA is the best, she is an add value to the place service and experience

Thankyou Karyna for taking care of us. Lovely staff

Had the classic burger which was amazing! Really recommend the lobster roll as well. Karyna looked after us and she was so lovely, thank you!

The service here was so lovely at burger and lobster I would definitely recommend! We was served by Karyna she was so lovely and she always checked to make sure our food was alright and asked if we need any more drinks.

Karola is amazing! Very attentive and helpful. Food was good too!

Karyna was very helpful and efficient

Absolutely fantastic service for Karyna, went above and beyond to ensure an incredible dining experience. Thank you Karyna

Friendly staff and quick service

Had the 3 course lunch menu. It was worth every pound! We upgraded to a full lobster. The lobsters are fresh and very tasty. The lemon garlic butter sauce goes very well with the lobster.

Really enjoyed my burger and for central London I didn't think it was bad priced at all. Staff were great too, a nice welcome and quick service. Would definitely recommend.

Karola was very nice and even helped me with my loabster She is very nice thank you for the service

Very good food, delicious burgers, and nice and respectful service

Great food! Karola was very nice. Me and my friends loved it!

Food and atmosphere was excellent, Karola was excellent

Karola was very sweet, service was excellent 🤍

Thank you Karola for great service

Honestly, their food and burgers are delicious 😋

Loved Carola’s service! Everything was nice

The waiter Kamraw is really nice🫶🏻the food is super good! Definitely recommend!

Food & service was mwah for me, definitely going again soon! Lobster comb with smashed burger, was so tasty.

Karola is nice and very helpful

It is not worth the visit. I ordered the lobster roll, of course it comes cold, and the meat burger is very ordinary, in general, much less than average, and it is not as good as it should be. I wished I had not eaten it; Potatoes are very nice The price is kinda high.

The food was top notch. Our server looked after our needs. We can’t wait to go back!

We have an amazing lunch. Our waiter Ivo made an amazing advice in cocktails

The food was amazing and “ karola” was very kind and served us quickly. Thanks

Super Amazing Food and Service. Thanks very much Karola

Amazing service from Karola ! Please give her a raise

Karola is very nice and friendly. Food is excellent! Will come again

The food was delicious, I tried the classic burger and the lobster burger with a calamari side. All were delicious 😋 and the service was on point. Thanks for the team that works there.