Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 300 in 318 in South Ribble
Nº 10 of 10 Fast food in South Ribble
Opinions
On our drive to Scotland, we needed to stop and this seemed an ideal service station. Ordered the food via the touch screen, and got served in a timely manner. However, they did not get the basics right, i.e. clean tables. My wife had to find some wipes to clean the tables. Not sure who's issue this is (i.e. Burger King or Moto), but obviously this is a basic requirement. I understand that it is busy, but they need to employ cleaners. People want to sit after having driven long journeys. Food, drink and price - As expected!
Pritesh M . 2023-09-16
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We were served by disinterested staff and despite there being no-one else in the place our food was almost cold when it arrived. It was a hurried stop off on a long journey so I didn't bother to go back in to complain. I just won't go back.
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Ordered ahead on the app in order to save time and went to collect from the drive thru. Big mistake! It took 18 minutes to get through. No apology for the painfully slow service, only to be presented with a lukewarm Big Mac and a chicken wrap that hadn't been wrapped and all the ingredients were in the bottom of the cardboard tube! Also, no napkins in the bag. I am seriously considering deleting the My McDonalds app and avoiding altogether as it's rubbish way more often than it's good!
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Waiting half an hour plus for food, absolutely no atmosphere or music, seems to have a lot of disgruntled customers all wondering why food is taking so long / going to the window to take their food themselves. It’s not even busy, maybe a third of the tables are taken and drive through is quiet. The new layout allows staff to be slow as it’s next to impossible to find anyone.
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So pleased with the quality of the fish and chips here! Chips tasty and cooked well,,, batter not too thick, fish very tasty, mushy peas perfect! Just wanted to let the new owners know they are doing a fantastic job! 🤗