Burger King in South Gloucestershire

Ordered double whopper with extra pickles & I got what I asked for. Thoroughly enjoyed it.

Staff were very friendly. Great experience

Food was normal for Burger King. Service was slow people waiting around for orders. When you got food there were no napkins, no Ketchup three sachets of salt!! There were no tables that were clean, there was food residue in the tables and chairs. The floor had food and packaging all over the place. The serving area, where the orders are put together had litter (there were four menus on the floor plus various bits of food waste) IF YOU CANNOT COPE WITH A BUSY LOCATION THEN SELL UP AND LET SOMEONE THAT CAN TAKE OVER. A DISGRACE TO THE FAST FOOD INDUSTRY.

Will never ever go to Burger King again, the food was disgusting, burger not cooked, Chicken burger dry as boot leather, fries cold. We used to rate Burger King above McDonalds but not any more.

A good Burger King but for some reason most of the indoor seating was out of bounds. I used the Burger King app to get a good deal on a Whopper Meal then entered the code on the order screen.

Probably the slowest service ever, appalling considering it’s 1030 am. How does this place make any money 20mins and about to walk out. Absolute shambles

Great service and the store was super clean

Excellent food, nice service and very helpful staff.

Very nice clean restaurant and nice staff.

Fast service considering the volume of kiosk usage well done

The restaurant was clean and tidy. Served by friendly and polite staff. The food was hot and fresh 5 stars.

Burger king is always nice. However, allot of people think the same and so the wait for your food is quite long. But worth it :)

Kata who served me was so friendly and fast

Cracking place to go for a cheeky burger with the lads.

Great staff Hot food Friendly atmosphere

Kata waa friendly and helped alot.

Clean and friendly store Kata was so friendly and a lovely smile

The food were freshly cooked and the staff were very friendly. 10/10 service.

Easily the worst whopper I've ever had and to be charged £6.19 for it was an outrage! The bun was stone cold as though it had just come out of the freezer and the burger itself was small and thin, it also had little sauce and didn't have the usual whopper taste. The tables around us were filthy with left over food and trays and the room itself was too cold. Will not be visiting there again.

Horrible experience. Ordered food on the big ordering screen , didn't get a receipt, then went to the collection counter as our number was up on the screen but so was the other 25 people in front of us but none was ready. Waited for at least 10mins for our food but when we were about to get our food it seemed that the my sons plain burger wasn't done so our food was just sitting on the counter getting cold waiting for them to sort out the plain burger. Then finally we get our food , I go get the drinks and the is no lids for the cups. After all this the atmosphere was just HORRIBLE as about 20 people were also stll waiting for food. Probably the worst eating experience I have ever had in my life and I am 52. 1 out of 10.

This burger king is our go to stop when we visit cribbs. It's reasonably priced, food is always good and it's available on the tastecard to get 25% off!

Really nice restaurant, the food always delicious

Lovely staff, seemed happy to help! Food was amazing as always.

Great service and great atmosphere.

Ordering on screen only, a bit confusing, not as straightforward as McDonald's. One item of food was missing but was quickly replaced

This store was clean and tidy. The food was hot and tasty. Kata was very helpful and attentive always smiling.

Food was good, got it quick, not much more to say tbh

food was stone cold, staff were rude and quite frankly very disappointing as a work environment, all staff doing is gossiping and no awareness of there surroundings!

Staff were nice and food was great

Brilliant fast service, very friendly customer service can’t ask for much more!!

me and my friends came here for lunch the machines barely worked food was not great and the service was atrocious the I had to wait 20 minutes for food that's undercooked, dry and cold, I would say it's much more worth going to McDonalds than here

Great team member who served me I think Tommy was his name

I love this restaurant. Always clean and they have friendly staff.

Great service, and Tommie is a G

Very clean clean to eat and a good choice of kids meals

Overall good experience better then the competitors but prices nearly put me off but thats not the staff at the stores fault dips wow now I bring my own sauce

Always busy. Never had an issue with the quality of the food its always nice. If you go later in the day they close of most of the tables and you will struggle to get a table

Nice and clean restaurant with kind and polite staff.

Good food and excellent customer service.

Very clean shop and helpful staff. Had a lovely time with friends with some freshly cooked burgers.

It's wonderful experience, great place

Best place for a family time. The menu is suitable for kids as well as adults. Staff is a supportive and friendly. They also introduce new meals often. It’s a must visit if you visit Cribbs Mall. Highly recommended

Burger King burgers deliver a satisfyingly charred flavor with fresh ingredients that create a classic fast food experience. Customization options allow for personalization, and combo meals offer great value for a quick and tasty meal on the go.

fresh and hot food,quick service and clean and tidy environment but not my favorite bk horsefair is much better

Food was very enjoyable, friendly staff, clean environment, fast service. Plenty of chicken nuggets.

Great place, great food fast and efficient just as I like it. very busy but the staff were calm and very friendly I will be recommending it.

I ordered a whopper but it was incorrect so I took it back the lady manger was very polite and sorted my food out straight away and apologised

I recently had the pleasure of dining at Burger King, and I must say, it was an exceptional experience. The service was prompt and friendly, creating a welcoming atmosphere.I highly recommend Burger King for a satisfying and delicious fast-food experience.

Depressing atmosphere, understaffed, post mix tasted funky and were skimpy on the dips. Food was ok though so 2*

Very Good to eat would recommend

Great service, and good quality.

Man serving was very very rude, drinks machine had a lack of choice and the tables were not very clean. Spoilt the visit which was for us a treat.

The burgers are terrible, no flavor and not very hot, compared with the BK 100yds it's night and day. Ordered a gourmet burger tasted like a basic cheese burger with no spices. I've had the same burger at other BK and its one of the best burgers at BK but this one tasted like a bland £0.99 burger from McDonald's. Never going there again

Ordered a double whopper, came with a single small tomato slice and no onion. When asked they said they had run out of onion, and I asked for more tomatoes as it was practically empty and dry. Disappointed

Some time's, I feel they are losing a lot at the taste, or the burger are overcooked ..

Fast food service Large Parking area available at mall entrance

A nice selection of burgers more expensive than McDonald's but taist better

Had a great visit with family, Jason (who served us) was brilliant! Kind, helpful and very well mannered! Kids loved it!!

Great service, friendly staff. Jason the manager goes above and beyond to make sure customers are happy with their food and service. Thank you 😊

Fast service with friendly staff

The machines aren't printing a receipt so if you haven't pressed something hard enough you don't realise. The serving staff are rude and the person that is supposed to be cleaning the tables is just walking around doing nothing whilst people clear their own tables to enable them to use it. No cleaning being done at all.

Have been here multiple times and every time is an amazing experience all around.

Lovely example of the species, very clean and well kept with friendly helpful staff and we had lovely fresh cooked food. Removed one star for atmosphere because they were playing Christmas music in September!

Great service and product availability

Came and visited the mall at cribs causeway today and thought I’d stop for a Burger King in the food court. Ordered my food through Jason at the till and was greeted politely. He dealt with my order efficiently. The food was properly prepared as well.

Playing Christmas songs on 22nd September 2023 is criminal.

Busy fast food restaurant. Orders came out fairly quickly. Most of the drinks machines were broken though or out of stock. Tables not cleaned enough.

My two children and I came here after school shopping last week and as you can imagine with this blazing weather they werent the jolliest 5 and 7 year olds! Yet although they were being difficult and throwing a few tantrums two excellent workers Martina and Chloe offered them crowns which then settled them down. Excellent service and understanding! Food was given promptly after very minimal wait time and so would definitely visit again!

What a lovely experience! Great made burgers with always the right temperature. Great customer service and they all have a smile on their face at all times. deffo recommend.

went into there today and staff were outstanding. All full of massive smiles and a welcoming environment. Tommy was amazing and had a lovely conversation while waiting for my food. Martina and Chloe helped me clean up a whoopsie daisy accident so tell them I said thank you !

Spend £50...10yrs old daughter ignored by the counter staff's. Ask for a barbecue sauce and wanted 25p for it! The burger size is shrinking. The management need to look into this.

loved it here, would deffo be coming back here

Food options were good but my burger arrived cold. The staff were rude and it took a while for our food to be prepared. There was also a hair inside my burger. The bins were overflowing and there were scraps of food all over the floor

I've never had Burger King before, and my first impression of the food is that it was displeasing. The chips were adequate, but the Whoppa, the signature burger was disgusting. The meat was dry and the buns were soggy. I wouldn't pay £3 for the meal, let alone a barbaric £7.99. I feel robbed. As for this particular location, the staff failed to serve customers at the front till. I paid for a specific drink only to be sent to the drink machine myself to manually pick that drink and was left to figure out how to operate the machine with no guidance. The restaurant is clearly cleaned infrequently. There is rubbish everywhere and the tables are filthy. To summarise, the place is understaffed with underwhelming food that does not warrant prices greater than other fast food chains. The only reason I'm not rating this a single star is because some people might enjoy the food more than I did.

excellent place to chill with tasty and juicy burgers, wonderful and ontime service, keep it up BURGER KING, will visit again and again.

We always go there for lunch, My daughter loves cheeseburger and fries 🍟 😊. Bsy times also thy will do what we need .. We love BK 😊😊

One of the best burger kings in Bristol,very quick service and tasted brilliant! Would highly recommend.

The food and the service was outstanding, would very highly recommend!

Wow…… Where do i start! The burger was so burgery would highly recommend

Great place to eat. Staff very helpful

I thought I would treat the family to a burger the staff at this place were great, happy and friendly great team of people the food was fantastic and cooked to perfection and the atmosphere was great in the mall would definitely give 5 stars for this venue and the family was very happy which is a bonus

One of the best! Very friendly.

Great service, fantastic hot food and friendly staff

I have been saying it for years now, food should be hotter 😊

Worst BK in Bristol, very low and slow standard’s absolutely shaming the great BK service that we usually see, my cheesy fries sogy wet as they poured cheese on top of fries 15min before giving me the order absolutely sogy wet, cashier had disgusting cap were sweat was building on top of it, touching his cap while going to prepare food, order took almost 20min, cheesy fries sogy, chilli cheese bites cold therefore solid, chicken royal mayo splashed all over. Absolutely worst service ever received from BK, its the second time this happened to me in same store, will never ever visit this BK again.

terrible place to eat. i went there and got some food and after i left the restaurant, my wife called me to tell me shes leaving me and taking the kids and the house, and my dog died.

Wanted to eat there with severe sesame allergy and because of no allergy signs at the self-service we went to the till. Got ignored there for a solid 10 minutes before being told the tills are broken and we have to order at the self-service ones. No questions asked about whether we were at the till in the first place or if we needed anything. Poor service, felt ignored and uncomfortable because so little regard was payed to us. Will not go again.

Easily the worst Burger King I have been in my life, ordered a meal and didn’t give me the chips. Fanta slushy, ice cream and milkshake none of those are available. What’s the point of having it. Drinks from the machine are warm, no ice available and no lid for the drinks. Food crumbs and rubbish all over the floor. Queueing for 15mins and isn’t it supposed to be a fast food place?? Poor management of the place

food was good however it took over 20 minutes to get it as staff were standing around chatting instead of serving food.

Chicken and bacon only warm, not really hot. Sloppily prepared and wasn't busy.

It's alright for a BK. Love the Coca-Cola Freestyle. Food quality good. Can get very busy. Overpriced like all Burger Kings unfortunately

Very busy but I did not need to wait to long for my food

Came here on a Wednesday evening and the food was good but the wait time was longer than expected for fast food!

Beautiful ambience. Amazing Atmosphere, and you get to have an enchanting view of the city from the pinnacle of The Mall. I had six pieces of chicken nuggets, and it took a lot to refrain from ordering another six. Lol.

Food was lukewarm and wasn't very filling. Pretty pathetic for a large meal.

Pain in the ass machines to use, then failed payment so had to do it at the till, was overcharged and it took a while to sort. One burger was nice, the other not so.

Can’t lie to you, this place is terrible that’s how I would sum it up. If you like waiting gourmet food time for trash food and terrible service this is the place for you.

Visited this Burger King as it was fully vegan for a short period of time, my partner and I were really excited. Love the idea of it being fully vegan, cannot complain about that at all. The menu looked okay, but nothing to rave about. I stood at the counter to ask a member of staff a question and got completely blanked, multiple times. The food was horrendous, my burger was genuinely burnt, I wish I took a photo, but unfortunately didn't. Everything was dry. The prices are quite high, and for that it was expected to receive good service and great food, and we received neither. The only positive I could say is that the place was extremely clean. A very disappointing visit.

The amount of woke warriors crying over the place going vegan is making me laugh. 'go woke go broke' its burger king they make $800 million in profit a year they wont be going broke so keep crying

Disgusting. A pathetic attempt at being "woke", this shameful excuse of a fast food restaurant has gone vegan for two weeks 🤢 humans are carnivores by nature and do not function well without meat , people like greta thunburg are living proof of that given the pallid, unhealthy grey of her face. Appalling, will not be buying food here on principle.