Based on 248 opinions finded in 1 websites
Based on 248 opinions finded in 1 websites
Nº 218 in 261 in Hart
Opinions
Website showing that the Burger King is open until 12 o’clock at night but is actually closing a lot sooner because they didn’t Update the website very disappointed.
Bartosz Czaplicki . 2024-11-30
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Avoid this like the plague. Unprofessional, incompetent and give you attitude when you complain about their poor, slow service. Use KFC for sure.
Darren Jenkins . 2024-10-29
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Luke warm food and dismissive staff
S Roberts . 2024-10-10
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My first time having chimchirri, and I really enjoyed it
Cheree Lyon . 2024-09-24
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Served relatively quickly. The services seemed clean although lots of people left their wrappers etc on the tables. All the tables needed a clean! We ate off the wrappers. The burgers always go cold so quick!
Claire Lewis . 2024-08-01
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Good taste and professional service 😁👍
Arkadiusz Zaborowski . 2024-07-30
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I made a complaint, and the manager didn't care about it, just ignore me.
Telmo 88 . 2024-07-29
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Took 30 mins to get my food, burger was terrible and my drink was warm, McDonald’s is much better
Pranit Agarwal . 2024-07-28
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Burgers were cold, not enjoyable. Buns were dry. Waste of money. Regular chips looked like small chips. Onion rings were ok
Angie F . 2024-07-07
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Great BK l, this services stop can get really busy on a weekends but there's usually plenty of parking as well as seating areas.
Erwin Ryszka . 2024-06-15
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Always quick service and nice and clean.
JJ B . 2024-05-13
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Regular pit stop when travelling on the M3 does what it says on the tin. That's just what you want. Staff always friendly too
Phil Orde . 2024-05-07
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Laziest employees I've ever had the misfortune of talking to. Treated customers with attitude and grief when asked to do their job. Also the burger was cold and soggy. Chips were decent though. £13 for a large meal is ridiculous.
Quality News . 2024-04-28
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We used the Burger King at Fleet Services which was convenient on our journey to and from the New Forest. Burger King burgers are not very tasty and rather overpriced in comparison to McDonald's which are delicious. Would probably have KFC next time.
Claire Futter . 2024-04-26
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Best I've had for a long while.
Neil Spencer . 2024-04-09
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Didn't have to wait long and food was ready on time
Ian Stevenson . 2024-03-20
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Staff literally couldn’t care less. We quote the sale and went to KFC
Alastair Hill . 2024-03-17
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Listing states open 10:00-24:00. It was shut by 23:00
James Boyd . 2024-03-11
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Took more than an hour to deliver and food is cold
Peter Fellows-Tully . 2024-02-19
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As a delivery driver, I try to stay away from this BK as much as possible, as it is always short-staffed, and it's not uncommon to have to wait for 20 minutes for small orders, not counting how long it takes to get one of the worker's attention
Vicente Fosco . 2024-02-16
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super helpful and great service and food. but couldnt use my rewards on the BK app !
FISH4JUNK . 2024-02-14
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I hope I never have to stop at this Burger King again. It was painful watching the staff standing around and going at a snails pace. I was getting worried because you only get two hours free parking. There was around 20 people waiting for their food all complaining. Please find staff that actually want to work as we were being held up on our journey home. It was only after I complained that I got my food. Also their recipt doesn't have a store number on it to do the survey on how they did so unfortunately I can't complain through their app.
Tiziana Parris-Miah . 2023-12-04
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Ordered on Deliveroo, food came quickly, however it came covered in cheese on an item that doesn’t have cheese(chicken royal burger), I am lactose intolerant and tried to phone and got no response. Have received a refund from Deliveroo which is brilliant.
Kayla C . 2023-11-08
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Website states it shuts at 00:00 arrive at 11:15 and it was closed! They really need to update this.
Natasha Burton . 2023-10-25
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They gave me chicken instead of the vegan version!!! Very poor for any place advertising vegan options to give a vegan meat! Absolutely disgusted 🤮
Aimee Richardson . 2023-10-18
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Best burger in Burger King I ever eat
Kyryl Lavreniuk . 2023-10-17
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I am not one for ever writing a bad review but I was not happy and also the food made me very ill hours later. I jad waited nearly an hour for my food. The staff where all over the place and also people was bringing their food back as it was no good. My food was burnt anything that was deep fried all had little black bits of burnt food where the oil has not been changed for a while and oil itself had become burnt causing this. I had a chicken Royale meal, nuggets and chilli cheese poppers or whatever you call them. They all tasted burnt and had black bits all over them. I will not be using this burger king again. This needs to be sorted or other people will be ill.
Samantha Robertson . 2023-09-17
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Cold chips. No sauce. No napkins so gave us blue cleaning roll. Burgers cold No fillings. The worst. Won't be stopping there again.
James Mcmullen . 2023-08-13
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Used to stop here about once a month, has been ok in the past but now: a) no hot drinks on the menu (3 times in a row) b) replacements for the veggie beanburgers are terrible.
Sushil Sharma . 2023-08-07
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Paid £16 for 2 meals and they were the size of a McDonald's saver burger that's cost £1.30, and the quality was the same. I know prices are always bit higher at service stations but that's just ridiculous. Get a KFC, you'll get more for your money.
Robert Maynard . 2023-08-07
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did not have basic BK items such as the Whopper / Chicken Royale payment failed multiple times on multiple cards on ordering machines that were slow and sticky would recommend going to the Chopstix, Subway or KFC as they had better service and a full menu
Jay Lee . 2023-08-06
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really quite bad, food was absolutely tasteless and friend received cold uncooked looking bacon. Wouldn’t recommend
Parth Upadhyay . 2023-07-02
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Seen short staff, only 4 working on a busy lunch at Fleet services. Only card payment which is a down side. Food is nice.
Havana . 2023-06-12
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Ordered takeaway, burger was cold and my drink didn't have much taste. Only decent thing was the chips. Wouldn't mind the price so much if the food was hot. Won't be returning at all
lee hodges . 2023-05-05
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Has a massive area for seating and food was nice and warm, however it did take a bit long to order food.
Ollie Collins . 2023-05-01
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The worst food ever, 3/4 is in the bin now
Monika Kralova . 2023-04-30
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Why not tomatoes like on the picture. None
Nadia Lumbarova . 2023-03-23
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Possibly the worst customer service i have ever experienced and waiting 2 hours for an order. Stick to Mcdonalds people, trust me
Peter Riches . 2023-03-04
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Very expensive, very small portions and food comes cold and slowly
Brian Carr . 2023-02-10
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My expectations weren't exactly very high, but they still failed to meet them! Very grumpy staff. eg. Our cup of tea had no milk. When we asked for some, they couldn't have been less sympathetic. They just said they had run out (despite still serving milk coffees, etc). Will not return to Burger King here. Very high prices too, even for a motorway "service(?!)" station.
John Nunn . 2023-01-23
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Had a chicken burger now in bed ill with very upset stomach Avoid this outlet.
martin gillick . 2023-01-17
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Burger and chips were fine but the coke was flat and warm!
Lisa Fricker . 2023-01-06
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Burger was not so much flame-grilled as held near a radiator for twelve seconds. Chips were hot though. Look, it's a Burger King on a motorway - you're going to get overcharged for small portions of food. It comes relatively quickly and it's predictable. And there's a decent amount of seating.
Christian Sharp . 2022-12-26
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So we popped in here on out way to Peppa Pig World. My daughter was hungry and the Burger King had the least people queuing. Placed our order at the electronic terminal. Then we had to wait approx 10 minutes for the food. There were only 2 members of staff. They didn't smile and looked so unhappy. When the food arrived it was warm but we didn't want to wait due to the amount of time it had taken already. We weren't made to feel welcome. Literally shouted out our order number and gave us out food. Terrible service
Al . 2022-12-12
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Cold food, coffee was cold. When asked it was cold, the staff said" you need to go to Starbucks if I wanted hot". Very rude staff, sub standard food. Not going back there. Absolute disgrace.
Rudra Ale . 2022-11-21
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Order missing items and wrong burgers
F C . 2022-11-06
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It was okay, as you'd expect really. Meh.
Nick Holt . 2022-09-27
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Terrible cheese burger was mostly mustard for the cost not worth it
Emma Parris . 2022-09-03
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I stopped here for a bite to eat on the way back from my holiday, although I had a Burger King on the way down, there isn't a store near me so I thought I would have it again. This time I got a double whopper meal, which was up to Burger Kings usual standards. Can't go wrong with a tried and tested recipe! Service was quick and despite there being a queue. The only downside is the touchscreens to order were covered in fingermarks, much like the one over the road, and didn't appear to have been cleaned in a while, and the nearest sanitiser was over at Starbucks.
Atlas . 2022-08-28
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Appalling. Dry bread, cold burger, 1 slice tomato, wilting lettuce. It doesn’t even deserve one star
Eileen Wood . 2022-07-27
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They stop taking orders at 10:30 and meant to be open until 11!!! That’s what happens when kids are in charge!!!
Bilyana Petkova . 2022-06-30
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Whoever left they're hair in my fries.... Pls come collect it. && might aswell take the fries while you're at it.
Bea Da Silva . 2022-06-25
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EXTREMELY SLOW, ordered both kfc and burger king (ordered burger king before kfc) and kfc was 30 mins quicker than burger king. lots of staff stood around doing absolutely nothing, was going to ask for the manager but food came after 30 mins. I AM DISGUSTED, if i could give negative stars i would!!!
Alina Wright . 2022-06-19
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Update your opening times. Very disappointing on a long drive to not have anything to eat at all. If you shut at 11pm make that very clear for people to know
Rachael Risborough . 2022-06-19
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No milk shake yet again. No big cups for a large coke, and this has been going on for weeks. Give it a miss
Bob Hatton . 2022-06-04
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Very rude staff Very long wait over 20 mins Walked out without food and went KFC who were helpful and got My food to me in less then 5 minutes
sonia boggeln . 2022-05-08
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10 minutes for 2 coffees, LOL, working through the orders in linear order definitely not fast food, maybe require training.
Kalman Jakab . 2022-04-16
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Not good Burger not up to the normal standards. Hot chocolate ok
Nigel Chalmers . 2022-04-11
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Couldn't find BK based on Google maps ... tho I was in a hurry! Has it closed? Ended up at a German Kebab place. Meh!
Ruth Phillips . 2022-04-08
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I asked for a plant burger and asked 3 times for a PLANT burger due to my intolerance for beef ….The female worker repeated it back to me so I knew she heard me and when I ate some of the MEAT burger I complained and had to go and make myself ill. I had a full refund which is for the one star but will definitely not be going back there. I have been ill since my visit and wish they took peoples dietary requirements seriously!!!
Claire Davies . 2022-04-06
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I just like Fleet services they have got it right In every way parking ...food outlets ..space ..
Chris Brown . 2022-03-19
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OK if you want to pay by card but no signs or information of where to queue if you want to pay by cash
dave stanbridge . 2022-03-14
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Well been to one, you been to them all
Stu T . 2022-02-23
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It is what it is better than mackyd!
steve canwell . 2022-02-18
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Would not accept £50 note but no signage to say so, the manager Ahsan found this amusing when the food arrived it was cold and the bacon was uncooked I was told this is how they come?
Martin Murray . 2022-02-16
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The date today is 24/12/21 11:00 am two Indian girls and a white girl working in the till. The two Indian girls took 40 mins to make the order they don’t care about customers not customer service all they did was chat between each other. One of them was itching her forehead and with the same gloves packing the order. U guys need to look into it.
Hasan Morshed . 2021-12-24
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Ok service. Nice flavour burger
WayTooManyBricks . 2021-12-21
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Waited 20 minutes for food and gave me the wrong order. Utterly useless.
Joe Poyda . 2021-12-04
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Waited a long time to get served not enough staff
chloe fellows . 2021-11-14
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They have lots of interactive ordering screens that makes it easy to order. I had a bacon double cheeseburger, it was dry and tasteless, not quite true, it had a bad taste, I didn't eat it all and it is normally my go to at Burger King.
Greg Benson-Shettle . 2021-11-11
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Burger was dripping, cold and inedible. Fries where pure salt. The calibration of the coke was not right at all. Staff seemed over worked. Service was terrible & slow. Clearly the store needs a new manager as the experience here was next to awful.
Andy . 2021-10-27
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This would have been given a lower rate but it was the only vegetarian option at this services.
bisc. Taylor . 2021-10-10
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Very good stories every thing you need in one place 👍
Alexander Mcglynn . 2021-10-08
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We was waiting for are food and all the team was just talking would not come again
Sam Nestor . 2021-09-20
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Convenient food stop, nice burger but only warm. Hot chips and tea so 2 out of 3 acceptable.
Alan Crisp . 2021-09-17
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Its clean and tasty but very expensive.
Robert Kajor . 2021-09-17
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Got the double whopper with cheese meal last night. The staff where good and the person serving was training but doing well. Waited 15 minutes for my meal, there was only 7 orders on the board so don’t know if that is normal. But the food was Luke warm when I got it, and stone cold when I got back to the lorry, staff were too busy
andy ryan . 2021-09-15
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Several machines broken, very busy and struggling to cope with the volume of people. Food was decent, but messy and a bit cold.
Edward Moye . 2021-08-15
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Disgusting Honestly, revolting. If BK can't sort out their franchisee then it's little wonder they can't take on Mucky Ds in any credible way over here. Avoid
simon taylor . 2021-07-18
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Food was ok just what you expected from a fast food place, delivery was reasonable & friendly delivery guy
John Nield . 2021-05-05
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Limited amount of people and service still far too slow
clem clements . 2021-04-08
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I like burger king it's alright.
Novosapien flyingBuddha . 2020-12-01
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Great food and friendly service
Keith Tomlins . 2020-11-04
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Nice good, good price, had to wait but it was busy
Amanda Vrona . 2020-10-23
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Lovely chicken nuggets and sweet chilli dip 🙃
Norma Jeanne . 2020-10-09
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At 11:44 we have been sent away even it was supposed to be open till 12
Farkas Gabor . 2020-09-26
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The worst burger I have ever had from burger king, burger and chips not even worm and the roll was dry. Never stop there again.
Stephen Rowe . 2020-09-18
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As all outlets a good selection of fast food and a range of soft drinks, fast service and tasty meals
Michael . 2020-09-09
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M3 Services at fleet. Good for a break from driving.
Agostino Wachiuri . 2020-09-07
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If your stopping for a quick bite on the way to footie, I suggest waiting for the pubs for food once you get there. If you need food on the go, its Ok
Matt C . 2020-02-21
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Greasy burger, cold chips and cheese melts still frozen in the middle! And you can get all this goodness for £10.21p bargain... coke was nice
kieran jones . 2020-02-17
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Every time all is good, tasty and nice stuff
Velizar Dernev . 2020-02-15
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Careful what you have if you are a vegetarian. I believe even potato fries are not vegetarian
Ganu Master . 2020-02-09
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I used to like Burger King but I now find it quite expensive for fast food. The last time I went I had the Halloumi burger but found it was quite greasy and did not enjoy it much. Staff are usually friendly though and they offer a great selection of soft drinks.
Stacie Clements . 2020-01-15
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No longer called burger king, but now Hesburger. Not sure if that means burger king in Finland, but anyway. Also the burgers are better here than burger king, but the chips /fries are similar. I prefer the crisper version than the limo ones from McDonalds. The queues were quite long, but the staff were very nice.
Vik Veer . 2019-12-31
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Get a delicious chicken burger here. The chips are amazinggggg. Affordable prices in my view.
Charm Liddle . 2019-12-29
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Service was quick.... burger was the same like any other Burger King...
S Freitas . 2019-12-28
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Although I dont usually get fast food st services I was very surprised at how good by burger tasted.
Alan Dobbs . 2019-12-11
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Good fast food, but very expensive as well
c0xty . 2019-12-09
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Triple Bacon Cheese burger...say no more
Daniel Driscoll . 2019-11-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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248 Opinions
*Absolute disgrace of a place to get Chinese food from*. Picked up from the shop so I know it was "fresh" on a Friday evening..it was not fresh and it was not nice! I only had egg fried rice, crispy chilli beef and a curry sauce. The crispy chilli beef was stuck together in a strange gellotine mass, neither me or my cat "Dave" thought it was edible 🤷🏼♂️🐈🚫 "Egg fried rice" is dark brown in colour, and is dryer than a Saharan sock! I liked the taste tho 🤷🏼♂️ Will not return and I recommend you don't go either! Don't say you was not warned 🚫‼️‼️
176 Opinions
I ordered at 18:37 the time is now 20:21 I was told 90 minutes for food. Now nearly 2 hours down the line I phoned for an update and I've been told another 35 minutes. Poor performance and when I challenged it on the phone the lad hung up. No offer of any money back from my order just a hang up. Shocking and will not be ordering from here again poor customer services and poor timing. I do not expect to wait 2 and a half hours for a take away. AVOID AT ALL COSTS