Burger King in Wealden

Great customer service and food was amazing

The quickest service and the best packing I have ever found.

Best Burger king Burgers I’ve ever tasted, always well presented, very quick after placing an order and friendly staff. Thank you!

Ordered through Just Eat. App said delivered but nothing arrived. Contacted Burger King who showed no interest and told to contact Just Eat. If you use a delivery service at least be somewhat responsible !!!

Food was cold, staff didn't speak once, will not be going back. Awful

Asked for nothing in the burger but they put it all in tried calling the place and they hung up on me

Food never arrived despite notification that it was delivered!

Great experience lovely food thank you 🙏

Excellent food as always, delivery driver very proffessional. Very Happy Thank you!!

Fresh and very tasty many thanks

Always loved the food from there and will continue to order from there

gave me the wrong things I asked for 9 chill cheese they gave me 9 chicken nuggets come on get better

my driver went the opposite direction from my house then stayed there for about 15 mins and when I got my food they forgot my straw and my food was cold!!

the last two orders have been terrible. the last one was delivered to the wrong house

Excellent food as always, delivery drivern was polite and and a credit to just eat. Thank you!!

Nice driver but food was cold and missinging items

Nice food and delivery was good.. would recommend

The delivery driver was great and so lovely. Delivery got here in good time. HOWEVER, my meal was missing and when I called Hailsham Burger King to ask for my burger they said “we packed everything” CLEARLY they did not pack everything because all I received was a portion of chips and a drink. So I tried to explain again that my burger was not in the bag and they refused to accept that it was not packed and again said “we packed everything, and to contact Justeat”. I’m not impressed.

My food never turned up!! Waited over an hour for it to not arrive, even though the driver marked it as delivered!

Excellent food as always, on time and delivery driver was brilliant, courteous and a credit to Just Eat. Thank you!!!!

food was cold and inedible. onion ring were rubbery chips were not even warm. and both burgers stone cold.

Best made burgers, best in service, accurate with orders, clean restaurant and kitchen and short wait times. Sibi and his team work so efficiently and give service with a smile. Best Burger King in the chain!

Food never turned up when called spoke to 3 seprate people and I still haven’t received food or money back very rude and unhelpful at Burger King !!!

Always have good quality food at Burger King, and this branch was one of the best. And quick service too.

Hailsham Burger King is ABSOLUTELY BRILLIANT… 😊 The service is excellent, food is always piping hot and tasty and you are not having to wait in a queue like some other fast food restaurants in the area! Sibi and his team are TOP QUALITY, you are greeted with a smile from the moment you walk in to the moment you leave. The preparation area and the restaurant is always clean and tidy, which makes the dinning experience even better knowing that you are getting food from a clean working environment. Keep up the good work guys… 😊

For the third time in a row you have sent my order with missing items. Absolutely ridiculous!!

Was lovely, enjoyed every bite.

Came later then only received cheeseburger and small chips. This is not acceptable!!

**⭐⭐⭐⭐⭐** I recently visited Burger King and had an absolutely fantastic experience! From the moment I walked in, the staff were incredibly friendly and welcoming. The restaurant was clean and well-maintained, which made for a pleasant dining atmosphere. I ordered the classic WHOPPER® and it did not disappoint. The burger was juicy, perfectly cooked, and loaded with fresh toppings. The combination of flavors was just right, making every bite delicious. The fries were crispy and hot, just the way I like them. I also tried the Chilli Cheese Bites, which were a delightful surprise with their gooey cheese and spicy kick. What really stood out was the speed of service. Despite being busy, my order was prepared quickly and accurately. The staff were attentive and made sure everything was to my satisfaction. Overall, Burger King exceeded my expectations. The quality of the food, the excellent service, and the welcoming environment. I will definitely be returning soon🥳🥳

Food was great, sadly my clear delivery instructions of don’t ring the doorbell was Ignored

Good Service !!! Friendly Staff !!!

I visited Burger King today afternoon. Despite the rush, the staff was friendly and efficient. The cashier greeted me with a smile and took my order accurately, including my request for no pickles on my Whopper.

Excellent service, waiting time is less than any other restaurant. Sibi the manager is very helpful, thank you

Food was nice .... love their oreo fusions 😋

Food was hot and spicy .... Great deals.. quick serving, loving environment

I have great experience when we visit the shop.. customer service was great.

Received someone else's order unable to eat most of it evening ruined will never use again.

Prompt delivery. Order was complete, the food was very warm and tasty.

On time. Correct changes. Nicely prepared. Good job guys

The food stale and Luke warm, missing a set of chips and little bacon in the burgers

Food could have been hotter if the delivery driver didn't go the long way round

Would not give this a 1 star at all late with the food stond cold as well it be uba eat now on for me

chips barley warm, burger is cold

The driver was wonderful. I would hire him. So professional and kind

Amazingly quick from order to collection! Standard BK food.

Got two drinks when I ordered one ice cream and my meal wasn’t there

the drink was warm and the food was cold, the bag was ripped leaving food exposed

Service with a smile, thank you Sibi top man.

super fast so food was nice and hot, thank you

Nice big fresh burgers and lovely fries.

The delivery time kept getting updated and in the end arrived 40 minutes later than the original estimated time but the food was great

Received a sealed bag containing 2 paper bags filled with plastic rubbish, napkin wrappers and old till receipt wrappers. Did not receive any food. Clearly a deliberate con going on here.

Food was stone cold and driver said he got lost and he was going to take the order back with no update very disappointed

Waited Hours for the food. Delivery driver came with the wrong order so gave it back. Not his fault he was friendly. Told us to ring Burger King. Burger King told us they now can’t deliver our food, I asked for a refund which they said they can’t do we have to contact just eat. £45 down and now no dinner this evening.

Fast delivery and food arrived hot! Good food as always!

Vegan bean burger was okay, vegan royale was better than the last one I had. And the chips were a bit nicer, but still a long way to go.

Normally have a great experience with ordering Burger King. This time food was missing, items were all cold apart from the drinks which were warm. Won’t be ordering again.

Food was almost cold when it arrived

The fries were cold, but also tasted and looked very strange, old and wilted. I've had many bking fries in the past at different places and the've always been nice and completely different to these. I would liken these ones to some cheap frozen oven chips that had been cooked, left out over night then thrown in a microwave for 10 seconds to make luke warm. Certainly wont be visiting that place again, awful food.

Food warm at best things missing called to tell them and just left on phone for 5 minutes so left could hear others ordering in store so hung up to call again to no one picking up. Will not be ordering again.

Ordered on just eat for it to arrive with stuff missing and warm at best. Phoned to say items missing was left on phone listening to others order for 5 minutes so hung up and called again for nobody to pick up the call. Rubbish costumer service won't be ordering again this was the fist and last time.

It is now 14.10 and my order has not been delivered (YET AGAIN)........what is the problem - why does it always take so long to get here....its only a mile!

Food was cold which spoiled the meal

Cold, apart from the drink which was warm, tasteless and abysmal

Heat the food. How can you get flame grilled inside a petrol station? Just an extra 10 seconds on the burger microwave and ding dong we have success. Will try again as handy place with great service and friendly smiles

Chips were hot, burgers all stone cold unfortunately.

Great delivery service and food

Food quality is always good but we received incorrect order! Spoke to restaurant who said we needed to go through just eat to claim a refund. Disappointed we didn’t get right order.

Ordered my food and it never even arrived after saying it’s been delivered. Called up Burger King and they pretty much told me to do one

I’m so annoyed delivered the wrong food. Tried calling Burger King and they answered and left the phone off the hook after calling 4 times. Super frustrating!

missing food, couldn't refund and left us without dinner. cheers.

Great food and service every time

just when we got it it was all cold

Food was lovely and hot and came in good time

food delivered cold. watched the delivery driver via the tracking facility on the app. he travelled from Hailsham to hellingly. spent a fair bit of time in a culdesac and then finally set off for Polegate. would have been amusing if it wasn't my dinner on board his vehicle. Sure driver is only meant to deliver one meal on each run, or if not - surely both deliveries should be close by and not involve him disappearing off for 20 minutes in the wrong direction? Hey ho.

Food was delivered in a timely manner 😊

Food was cold and tasteless won’t be buy it again .

Second time, delivery of my meal was 20 minutes late. They also forgot to give me fries with my meal deal

Driver collected my order from Burger King then went to McDonald's and collected another person order,delivered there order before delivering my order so food was cold.

when we placed order it said delivery 1245 to 1 which was ok with us when that time came no delivery so i checked and the time had changed to 130 to 2 i placed order at 1158 the delivery so it took hour and half to be delivered

really well made severed hot can't fault it

Forgot 3 items and it’s was so cold

Excellent and lovely delivery man

Best major fast food chain takeaway. They have designed their service to suit delivery, for example, bottled drinks and fries in closed boxes. The food came warm, and the fries were still crispy and not soggy and cold. Only downside is they don't sell their smaller burgers on delivery, but that stops me from ordering too much! looking forward to the next one

Was not the greatest we have had it was all cold and very greasy

Excellent service, lovely food, delivery driver is brilliant!!!

Not only was our time pushed back leaving a longer wait, the order arrived with the main burger missing! So my other half has had to go without dinner after forking out almost £30 for two meals! Not acceptable

If i had known from the time of ordering to the time of delivery would be almost an hour and a half i would have gone elsewhere The delivery time moved back 3 times

Address couldn't be found even though multiple deliveries have been made before. No contact from driver. Food arrived cold, no refund offered.

Well packaged, hot and tasty as in store 👍

The burger had ketchup on it, nowhere on the website was it mentioned that there would be ketchup. How do I get refunded?

courier was excellent, shame the food was so bad

Was banging for once thank you, Trevor

What a performance, I ordered and my delivery time was 6.25 to 6.45. Perfectly acceptable so sat and waited. I have to say, had the grandchildren and they were being picked up at7.45. At ten to eight rang, there was total chaos there, could hear it in the background. The web site had been telling me since 6.30 that they were waiting for a driver, the same thing was said meaning the no drivers had been available for over an hour. I cancelled my order and asked for a refund. Husband cooked for us. The 'cancelled order' arrived at 8.10. On unpacking the delivered order, some of my order was there, some wasn't confirming the chaos. Please can I have my money returned.

Just got burgers, fries and onions rings , only live 4 minutes away. Sat down to eat it stone cold all of it the dog had a good feed as it was inedible

Food was lovely delivery early which was a nice surprise.

Delicious food and was quite hot on arrival, definitely recommend

Burger was dry, chips were under cooked and drink wasn’t even pretending to be cold. Very very dissatisfying.

All was good. Just a shame the chips were cold. Not the drivers fault, would have been better if he was supplied with better ‘Keep Warm Bags’

All food was severley cold to the point the cheese sauce had set and looks like plastic cheese. The driver had no heat bag either on delivery.