Based on 81 opinions finded in 2 websites
Based on 81 opinions finded in 2 websites
Nº 397 in 477 in Wealden
Nº 7 of 10 Pizza & Pasta in Wealden
Opinions
The pizza was at the highest level, the chef is a master!the burger was very tasty, the products are natural, not like at other pizza places, the man who delivered it to me was very kind and respectful, everything was as if it had been taken out 3 minutes ago from the oven, I recommend it to everyone
VN B . 2024-06-18
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Ordered for specific time (1:30 after order time) and turned up half hour late barely warm ! Delivery man didn’t even speak just pushed pizza at me and walked off! Mediocre pizza at best
Chris Sturges . 2024-05-31
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I just paid 20 quid for dog food. It was cold, food was disgusting. The platter is NOT a platter, not homemade garlic sauce either. I would have had better with Birds Eye
Milly Dennis . 2024-05-19
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Yes you’ve had a power cut but it would be nice if you let your customer know rather than just refunding them. Sat here Hungry waiting!! Then when I ring up you’re sarcastic and rude. An apology wouldn’t go a miss.
kevin tyler . 2023-11-22
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You would not know it from there name only but they do the best burgers in Hailsham
J B . 2023-10-27
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Ordered online, all delivered hot and on time
paul ansell . 2023-08-07
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Ordered from here for the first time and it will be my last solely on the way the owner spoke to me when I picked up the order. When I picked it up after received a phone call ten minutes earlier to say it was ready, the Owner snapped at me saying he called three times and left a voice mail, throwing his hands about. I assured him he called once and left no voicemail, even showed him my call history which he decided he didn’t want to see as he was so adamant he called over and over. Not sure what the actual issue was there as we had already paid. Guy seemed to have a right chip on his shoulder. Got my back right up. Don’t expect to be spoken to like crap. Food was average. Burgers were ok but a bit salty. Chips were meh, chicken wings were dire. Avoid!!!
GoodFoodLoversUK . 2023-04-08
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Always use pizza Bella for pizza and burgers, best in town wouldn’t go anywhere else
Luke Fyfe . 2022-12-31
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Disgusted with the service and the way in which I was spoken to by the staff last night at Pizza Bella. My first time visiting and it will most definitely be my last. Complaining of how they don’t have delivery drivers… and I’m not surprised. If they speak to everyone the same way they spoke to me, it won’t just be delivery drivers they don’t have, it will be customers too, especially now that they’re competing with not just dominoes but also the new Papa Johns Restaurant. Manners go a long long way and a few lessons in customer service wouldn’t go a miss.
ajquimbymd . 2022-12-18
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Disgusted with the service and the way in which I was spoken to by the staff last night at Pizza Bella. My first time visiting and it will most definitely be my last. Complaining of how they don’t have delivery drivers… and I’m not surprised. If they speak to everyone the same way they spoke to me, it won’t just be delivery drivers they don’t have, it will be customers too, especially now that they’re competing with not just dominoes but also the new Papa Johns Restaurant. Manners go a long long way and a few lessons in customer service wouldn’t go a miss.
ANTHONY QUIMBY . 2022-12-18
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One of the only places that deliver to us in the sticks. Almost always punctual and food is good compared to other similar take aways
Gb 2105 . 2022-08-23
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The best service from pizza Bella as always, this will always be my favourite takeaway. See you when I’m next over this way! Cant wait
Kim Farnes . 2022-06-18
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I had a very nice pizza delivered last night. If the proprietor is reading this thankyou
Keith Knight . 2022-04-25
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Best burger in years! Pizza's are really good too with plenty of options. The manager is very entertaining and worth meeting!
richardhQ8610AE . 2021-12-15
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Website don’t work - collected food off rude staff member, didn’t want to be there, food was shocking quality. Thrown in the bin, trip to McDonald’s
Daniel . 2021-04-18
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First time ordering ... was delicious really nice fresh pizza dough ... brownie and ice cream was fab too ... thanks very much 🥰
Anna Bartley . 2021-03-21
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Delicious pizza, great service especially under such extreme conditions. Yes you may have to wait a while but that's standard these days for a take away.
R Brooks . 2021-01-24
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Wow just wow. This place has really really gone miles down hill. Burger was OK. Chips cold. Ribs well burnt I've done better microwave ones from Iceland. The chicken meal went in the bin after one mouthful so Did the chips and actually half the ribs. So 70% of the meal went in the rubbish. What happened has the owner just given up. If I had a dog I wouldn't feed him half this crap. Will never order again. And it took 60 mins for this dispointment
Adz S . 2020-12-06
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Ordered stuffed crust. They took the order on the phone. Called back when it was received without stuffed crust, they totally denied the conversation and said if I want stuffed crust, then order again. It's only human to make mistakes, but admit it when you do, don't ignore it and lie about an order with your customer when you make a mistake. This isn't the first time we've had problems with this company, but it will be the last time!!
Lorna Clark . 2020-08-28
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Very lucky to be getting one star. For a start they too a life time to get to me, my food was cold and the burgers looked like pressed rat! The milkshakes were absolutely abmismal and I don't think I can say much more than that, apart from the fact the deliveryman was also rude!! DO NOT EAT HERE!!
Scot Bartton . 2020-06-26
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The food is absolutely lovely and the service was very quick, reasonable price aswell! Definitely worth the money!
N1252RZanastasiap . 2020-05-08
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We are regular customers but we've had enough now the 15% online discount is not worth the hassle We ordered our at 17:55 was told 60 minutes for delivery 19:25 I phoned was told food was cooking and be leaving the shop in next 10 minutes our food arrived at 19:50 no offer of discount no bottle of drink thrown in dispite spending £31 This isn't the 1st time this has happened the food is very hit and miss from soggy onion rings to cold chips This is the last time we order from here 😠😠😠
Anthony Welton . 2020-04-30
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pizza Bella does great food and has friendly staff, been getting food from pizza Bella for year's. food quality haven't changed in all that time and you get food made with care and love because they care about their customer's.
jake crunden . 2020-03-11
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As a loyal customer I am very disappointed with the service from Pizza Bella (PB) this Tuesday evening. I placed an order for delivery and was told that it would be 45 minutes. An hour later I telephoned PB to be told that there had been a delay due to a staff shortage, the order was being cooked and it would be with me within 10 minutes. An hour and a half after placing the order it eventually arrived. No apology and no offer of a reduction. It's Dominoes for me in future …….
Chris Piper . 2020-03-10
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I got a chicken cheese burger with salad and coleslaw, garlic bread and cheesy chips. The burger was huge and really tasty. Really enjoyed my meal and be back soon
Lucie145 . 2020-01-08
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Good food reasonable prices good deals
Jon Leigh . 2020-01-02
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Ordered burgers and pizzas online a couple of weeks ago for delivery. After about an hour no sign of any food, and my kids were getting really hungry by this point. My husband to phoned to chase our order at this point and got snapped at by the person that answered the phone that it was cooking now and we needed to just be patient and wait a bit longer. Food eventually arrived about 20 minutes later and was cold (we live less than 5 minutes drive away so must have been cold when sent out). No apology or explanation was given. Worst take-away experience we've had in a long time.
Sara H . 2019-10-26
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Terrible service, i didn't get everything I ordered and food was cold.
Thomas Aley . 2019-10-08
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Ordered our food at 6.30 got told delivery would be 45 mins to an hour, once an hour had passed I phoned them asking how long it would be and got told it was on its way, called again 20mins later and got told that it had only just left
Kerry Taylor . 2019-09-21
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Delicious BBQ chicken burger. It was piping hot and fresh. The brownie is to die for.
Chloe Wright . 2019-08-29
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ordered from here many times takes ages but good food, giving 1 star as i was treated rudely over the phone by staff
Myka Phillip . 2019-07-25
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The food was cheap and cold despite the price I paid for it. The sides were shop bought and the pizza was dull and heavy/stodgy
Ellie_Georgiaaxx . 2019-07-19
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We waited over an hour for our food to be delivered for it to arrive cold and underwhelming. Wouldn’t order again or recommend to anyone. Stodgy pizza, cheap cheese and shop bought sides.
Claire F . 2019-07-19
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Bad food and rude staff. High prices as well.
Nolly Garf . 2019-06-07
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Amazing deliveries, pizza, desserts are to die for!!!
Gary Norton (Biggary1972) . 2019-01-12
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Best Pizza around, value for money and soooooo much better than dominos
martin gaston . 2018-12-16
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Best pizza and friendly service
Nicholas Beech . 2018-12-08
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Excellent food with excellent staff a must have for that lovely take away
Neil Moors . 2018-08-18
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Excellent food and brilliant staff
Neil Moors . 2018-06-08
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Delicious pizza full of toppings as always! Yummy! Thank you x Friendly service and great food, highly recommended!!
Urszula . 2018-04-11
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My partner and i did not enjoy our experience.
Jez Morris . 2018-03-18
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Excellent food always on time and i always get lovely customer service really nice guys and food
BIG stockman . 2018-02-23
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Fantastic pizzas with a good selection of deals on either collect only or delivery orders. Never had bad food or experience in many years ordering.
Diamonds & Rust . 2018-01-27
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Got a take away from here when staying with family. fast service, helpful and delicious pizza, better than any other in the area.
Stephanie C . 2017-11-03
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Second order with them and again the food and delivery has been top notch!
Steven T . 2017-06-07
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The grass fed burgers were really tasty, I would recommend them to anybody. Not to expensive ether and delivery was speedy. Worth a Friday night take away!
Nathaniel N . 2017-05-23
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The best place for a farm house burger
Ben Trewin . 2017-05-23
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Happy staff polite and helpful. Food is great and delivery times are fast. Would highly recommend
Charlie Beldham . 2017-05-22
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Best burgers and great service..l would recommend this place to everyone..thank you Pizza Bella team.
ihtasham nawaz . 2017-05-15
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First time using you tonight and am very impressed will be coming back pizzas were amazing and your garlic mayo was superb
Debi Bareham . 2017-02-02
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So much better value than Domino's or Papa John's, always check for double deals as these make it even cheaper. The pizzas are always fresh and the toppings plentiful. This is the only takeaway I've ever had with chips that arrive crunchy! And very importantly (and rare) is they do vegan cheese which is perfect for those with dairy allergies or vegans.
sophiawhitham . 2016-09-03
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🍕Best quality burgers🍔🍟 in town friendly polite organised. My dog enjoy they chicken 🍗nuggets too 🐩🐩🐩🐩
Eve Pcox . 2016-04-15
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Just wanted to say thanks for stocking vegan cheese!! Will definitely be back!! Get that fact advertised because I guarantee you will get business from it, and your the only place I know that does it!! MUCH APPRECIATED!!
joby johnson . 2016-03-12
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Fantastic pizza and great people. love it!
Harry . 2014-12-14
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Love it.good service good food.thank you
Mohammad Rahman . 2014-09-26
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Delicious pizza! Excellent service, thank you!
Chris Hook . 2013-08-14
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Amazing pizza, great value and good service. Best in the area
Tanvir Alam . 2013-08-10
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l had a fantastic pizza and we will be using over and over again.
alice leamley . 2012-12-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1786 Opinions
Never had any issues in the 8 years we have been ordering. Food is always fresh and delivery always quick. More expensive than it used to be, but what isn't!!
451 Opinions
We t in ordered a chicken kebab large and got this. Not what I wanted and they didn't even listen to what I wanted so unhappy.
593 Opinions
Waiting staff were welcoming, our table was ready and the service good. We ordered two classic pizzas that came quickly, too quickly, as the dough had not cooked for long enough. The pizzas needed a few minutes more in the oven. We sent one back and on the top it was better but really the base was still not right. We did add a tip, but only as the waiters did a good job. Chef needs more training. It'll be some time before we go back. They are plenty of places to eat.
384 Opinions
Walked all the way from East Grinstead for lunch yesterday because the website says they're open 12 to 3 for lunch. First of all to be told 'have the pork tacos they're amazing' and when my partner went to check it out the chef said we're not serving food until 5pm. I said to the guy behind the bar that the website says 12 to 3 for food and his response to this was 'I'l tell me manager, there's nothing I can do about it! Enough said.