Based on 391 opinions finded in 2 websites

Based on 391 opinions finded in 2 websites
Nº 1340 in 1506 in Highland
Nº 285 of 307 Other cuisines in Highland
Opinions
Lovely staff very quick and professional
Arsh Chahal . 2025-02-21
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Went here not knowing what to have and the girl who served me was lovley who told me about the new peppercorn crunchy chicken burger which I ordered . The girl who served me was called carly and she was super happy and bubbly. She had a laugh with us while we waited for our order . The burger was sooooo good . Great recommendation and I'm sure a much valued member of the team. A credit to the company.
Lyndsey Brooks . 2025-02-15
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Very gentle staff..and my Angus was perfect
Doru Tudorache . 2025-02-12
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I come on a regular basis with my disabled mother and the staff and atmosphere are always amazing
Chris Moore . 2025-02-09
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Super place!!! they are so nice
Isita Garcia . 2025-02-08
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Service was too bad all team member was rude and very un polite, you guys are working on a hospitality industries treat all customer with respect you dont point your finger to your guest racist is in this restaurant. Food serve cold and coffee was not in an appropriate quantity Spill of drinks are everywhere worst BK resto Ive ever been, Try to learn some hospitality manners in other branch try to visit other BK in diff country you would know
miebel dimaala . 2025-02-05
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The team smiles and politely my kids love Nicu and Portuguese girl Thanks for your warm welcome all the time
lupu octavian . 2025-02-02
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I had an amazing experience at Burger King thanks to Carly! She went above and beyond to make sure my order was exactly what I wanted and was super friendly throughout the whole process. It’s rare to find someone so dedicated to great service. Her positive attitude really made my visit enjoyable. I’ll definitely be coming back, all thanks to Carly!
Gemma McPhee . 2025-01-31
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I have been impressed about these guys dedication, an exceptional service. Great and hot burgers, great sense of urgency by their staff.
Stefana Puiber . 2025-01-24
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Food was fresh, drink was nice and cold! Staff was friendly.
Lainey Mccourt . 2025-01-24
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Pretty solid Burger Kimg experience, fast service and very pleasant staff
Liam Wallace . 2025-01-20
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Great ambiance and lovely staff members
Ioana Alexandra . 2025-01-06
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Great costumer service and fresh products
Andreea Elisabeta Leftica . 2025-01-06
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Opens morning until late so that’s good. The taste was nice, the service was fast and the place was warm during winter. Electric plugs are also available.
Pipit Phoenix . 2025-01-02
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I ordered my burger with nuggets set however the staff didn’t serve it & insisted the burger was inside, it’s not!!! Utterly unpleasant experience.
張家赫(Rafa Chang) . 2025-01-02
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I can’t find my burger in my bag. I want my burger back.😡😡😡
張正一 . 2025-01-02
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My visit was very pleasant thanks to the manager Stefania , she helped me pick amazing meal and the meal was perfect, also very clean and tidy Thank you east gate shopping centre
TROY Todorov . 2024-12-22
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IULIA having a very good customer service, and she is very nice girl ..
muhammad usman . 2024-12-20
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Great place and service, friendly staff and managers!
Stelica Alin Amaricutei . 2024-12-13
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As you would expect from burger king
Angie Ashcroft . 2024-12-13
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Good food and very respectful staff.
Georgeta Stanciu . 2024-12-13
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Fast food good service the staff very nice and kind
Marius Serban . 2024-12-13
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Everything is excellent for me & my friends when we been there. We’re all happy for the service and all. Thank you to the whole team especially to there manager Iulia who went above and beyond.
Alin N . 2024-12-13
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Nice place for pop up and eat something quick
jose ivan castellano garcia . 2024-12-13
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Very good service and clean restaurant..
Valentino Grigoruta . 2024-12-13
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Great service and one of the best franchise restaurant in town🍔 . Staff is briliant , i truly recommend . ✌️
Lavrianov Mihai . 2024-12-10
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Food was amazing so tasty. Service was fast and the manager Tracy was so polite and helpful. Will definitely be returning for my chicken Royale. 😊
Leah Campbell . 2024-12-05
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I had an amazing experience today in Burger King! Manager Stefania went above and beyond handling the situation! Very professional! However, not only the staff were marvellous, but also the restaurant was immaculately clean and inviting, while the order was ready in no time. Highly recommend!
Lina . 2024-12-01
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Girls were great, smile all the time. Really helpful and kind. Specially Yulia, the Romanian girl. Very active and smily face. Definitely recommend this burger king in inverness. Thanks guys. Love from Badol.
MOHAMMAD MAZUMDER . 2024-11-28
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Food had very little taste to it and nothing in a box all wrapped in paper leaving food slightly soggy. Staff are amazing and kind but food needs severed in boxes.
Lesley Aileen . 2024-11-24
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El personal increíble siempre agradable y limpio inodoros buen servicio mesas limpias servicio rápido buena comida no muy cara increíble hamburguesas
olivier u . 2024-11-20
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Staff are always helpful and friendly and it is always nice and clean and tidy even on the most busiest days! The WiFi is really good Aswell as sometime easgate can be a hit or a miss, but over all lovely experience with the customer service
Mercedis Maclennan . 2024-10-29
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I hate having to use self service but when I asked to be served I was told to use self service 😢
Julie . 2024-10-20
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Amazing service, friendly staff. Ann and Iulia are very helpful and welcoming
A khan . 2024-10-16
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This is a polite and caring place. All toilet closed but this shop open me to use. Thanks, thanks, thanks. Love your staff.
Davi Woolly . 2024-10-07
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Great restaurant! Very quick service and very clean! Amazing helpful staff!
Chetti Don . 2024-10-03
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Ann the manager was great! Very helpful and professional
Matt Donaghy . 2024-09-27
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Amazing service good food clean area and very kind
olivier urbanczyk . 2024-09-17
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Took my disabled son staff were very understanding and helpful.
Kevin Paterson . 2024-09-11
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Ashamed, we were missing 3 chilli cheese nuggets, instead of giving us 3 in our bag the waiter threw away our package of 6 to give us a new one of 9, I know what to expect when I go to fast food restaurants food in terms of ecological impact etc., but it's just a huge lack of brains either on the part of the employee or on the part of the company.
Shrimpickles . 2024-09-09
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Handy for a quick bite before a train trip Clean and plenty of seating.
Dawn Spencer . 2024-09-09
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Absolutly shocked. We order a pack of 9chilli cheese. They put 5 and forgot the 4 others, so i went to the counter and Ask for the missing one. They took the chili and put it in the trash. Just to take a CLIP TO MAKE A NEW PACK ONE BY ONE. Shame on you.
Mrs Jules . 2024-09-09
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Closes at 10 p.m. Ha no I'm kidding!!! 9 p.m. we close the room and the toilets we leave a table to pretend and we no longer serve.
Mathieu Barret . 2024-08-08
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The Burger King here is amazing. Clean gets your food out in time, nothing really to talk about. I really recommend
Albey Antony . 2024-07-26
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The food and servire qualità was truly exceptional,i can t wait to come back. Good ambiente and custode service
Carmen ecaterina Puiber . 2024-07-06
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Good service..fast...clean and hotel food
Ursu Gianina . 2024-07-05
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Good food! Friendly staff at my local > Falcon Square, Inverness! Special shout out to Tracy. Nice gal and a credit to BK!
Deborah Matheson . 2024-06-27
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Very good service and friendly staff
Stephen Smith . 2024-06-20
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THE CASE OF THE MISSING COKE! I placed an order and paid for a meal that included a drink. However, when the delivery driver handed me the order, the drink was missing (wouldn'tsay its his fault). I brought this to the driver's attention, and he informed me that the restaurant had run out of the drink. This was particularly disappointing as the order was intended as a special treat. I would have appreciated if the restaurant had informed me of the missing item prior to completing the order and not letting me hang like an idiot trying to call them several times with no response!
Akhil Anil . 2024-06-14
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Good service from the workers. Food was amazing, would recommend going again!
Caleb Mackay . 2024-06-02
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Great staff. Good service. Mostly efficient place. Highly recommended
Rory Thacker . 2024-05-31
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Skilled, fast service. The stuff knows his business. Good big burger 🍔.
Aristide Biscote . 2024-05-22
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Very polite staff much better than the McDonald's staff! Was pleasantly surprised it was busy but still clean
Dylan Johnston . 2024-05-10
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Friendly attentive staff. No problem giving me more hot water for my rea that was a bit shy of a mug for my liking
Joe McGowan . 2024-05-08
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Best from The best. Love their message top 4 UK restaurants 2022 in UK, from all Burger King's.
Marius Ato . 2024-05-05
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One of the best restaurants I ever been on my trips around world, not because the food but 7 star staff. Just wow! Really impressive.
Andreea Suchea . 2024-04-28
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Like so often is the case. Visitor experience is largely dependent on which crew are on duty. Some are very attentive and greet you straight away. For instance Carl is awesome, and will regularly spot me as I enter and just hand me the order as I reach the counter. One of the other ones is pretty dopey and it can be a struggle to even get his attention. He clearly doesn't want to be there and it shows. The two female staff members are lovely , and Ken could literally win gold medal in a smiling contest. Very happy man. It's super to see.
Rory Thacker . 2024-04-06
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Updated review, Friendly staff, clean store. Only gripe at present is on multiple times the automated drinks machines have had drinks missing. Would recomend always checking the offers on the app. Old review - Babychange/disabled toilet door is broken. While holding my baby I had to place my leg on the wall to give extra pushing force to open the door, closed slightly better, opening again once the baby was changed was the same. I highlighted this to the chap at the front mentioning it should be out of order. He then said "maybe I should have asked for help" then proceed to point to a small notice on the side of the door that said, "ask for any assistance"... very good but if a door requires an extra person to open it is a safety risk!
Cameron Bonner . 2024-03-07
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What can I say? Another burger point - lacking any atmosphere but produçt is superior to it's compit
Gerry Fraser . 2024-02-21
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Edward was great. Thank you guys.
Edward De Roxas . 2024-02-15
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Amazing experience with the staff making the store look fabulous with fast service and fresh food !!!
Becca Hannah . 2024-02-06
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So its been 2 times in a week your colour hair fat person manager i think is very rude he talk very bad he dont know how to talk
JASPREET SINGH . 2024-02-03
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Staff are really great and it’s a really good location
Robert B . 2024-01-29
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Friendly staff and great service.
Damien579 . 2024-01-24
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Very good experience I will back again
Miranda Miranda . 2024-01-15
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Lovely place, staff are friendly
Leanne W81 . 2023-12-19
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A fine place for a quick luch. Clean tables and kind staff. The fries and the burguers are too small!
Ara Solis Folk Celta . 2023-11-10
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Always a favorite when cracing fast food.
Mircea Rosescu . 2023-11-04
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Chips we're from yesterday, the burger was like berly even worm and sat in and got given a takeaway bag no tray and the place was cleaned for closing at it was only like 7 lol
Wanderer61417079592 . 2023-10-26
MORE AT TripAdvisor
They got the order wrong, the bread rolls are not fresh, dismal.
Magnus Park . 2023-10-23
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Burger King in Inverness City Center is a popular destination for fast-food enthusiasts in the area. With a convenient central location, this restaurant offers a wide range of burgers and other fast-food items to satisfy customers' cravings. One of the positive aspects of this Burger King is the speed of service. The staff is efficient and friendly, ensuring that orders are prepared in a short amount of time. Additionally, the restaurant is clean and well-maintained. The menu is diverse, offering options for all tastes. The burgers, especially the Whopper, are flavorful and satisfying. Vegetarian and health-conscious options are also available, making this place suitable for everyone. Prices are generally affordable, making this Burger King a good choice for a quick lunch or fast-food dinner. However, like in other fast-food locations, there might be crowds, especially during peak hours. Finding parking in the area can also be challenging. In conclusion, Burger King in Inverness City Center is a solid option for those looking for a quick snack or a satisfying meal. With fast service, a varied menu, and affordable prices, this restaurant is worth a visit in the heart of Inverness.
Taste Travel Discover . 2023-10-18
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Food ok just not nice atmosphere to dine in
Helena Chapman . 2023-10-07
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Quick service very clean pleasant staff
Teresa Griffin . 2023-10-06
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Great for a quick snack on the go!
Ayshia Müezzin . 2023-10-03
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It's a burger king like any other. Only gripe is the lack of vegetarian options for those of us that like real cheese. No option to have real cheese on the vegan burger, even asking at the counter. As with many restaurants now, it's either meat or vegan and nothing in the middle.
Peter T . 2023-10-02
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Quick service, but the food is meh.
Niek Janssen . 2023-08-07
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Good store with good service and good food. Staff are always kind and ready to help customers. Honestly one of the best staffed fast food restaurants I've ever been in and they all do fantastic work. Food is always great and never had a bad experience after being here several times. They restrict entry to under 18s not accompanied by an adult at certain times due to anti social behaviour. Toilets are closed around 1-2 hours before closing. Never taken notice of the time, just noticed they are closed if I go inherr for late dinner.
Anthony Davey . 2023-08-07
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OK if you just need something quick. Prices are getting ridiculous though. Always some guy sleeping in a chair. I prefer to take away.
Ashley MacDonald . 2023-07-31
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Really good customer service, the team was really helpful, sitting area was nice a clean even tho it was really busy when I was their
Sarah . 2023-06-22
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right next to the train station and the mall, so a good location. Only issue here is I take a single bite out of a whopper and immediately need to completely wash out my mouth and end up sick for the next week. A friend had a similar experience but he ended up only being sick for two days.
Neverbloom . 2023-06-14
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The food was great and I wouldn’t have complained, Although the way I have seen the staff being treated in front of me wasn’t pleasant, there’s clearly some boundaries that need to be set in place as the setting wasn’t comfortable the language one staff member used toward other staff was awful. Such a shame as the food was great and right in the center.
Majka W . 2023-06-10
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Hair in burger, staff had no hair nets on and not even an apology! The hair was at least 10" long and stuck to the burger. When we complained, didn't even get an apology! Then looked at the staff cooking and none of the women had hair nets or hats on! First time here and won't be coming back.
Trudy Hoddon . 2023-05-24
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Wie burger king..... Nichts besonderes
Andrea Schreiner . 2023-05-18
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Good place to eat I stubbed my to on the chair and Gigi helped me with a big blue plaster and give me a free wrapper i even seen a rainbow on Chloe head good day to eat out 😃
Craig Kennedy . 2023-05-01
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Considering they follow an internationally recognised recipe this one in Inverness somehow had extremely bland burgers, cold despite taking their time serving it, you expect that by waiting 10 minutes the burgers would have been cooked fresh. The staff are very friendly and many tables hadn't been cleaned although the place only had about 8 customers inside
allan woodward . 2023-04-30
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went here for my dinner while staying over at the black isle hostle and got the double whopper meal which was about £10. Staff that served me were good and friendly and easy to start a conversation with. My only Gripe with the place is the stupid energy saving mode in the bathroom lights goes off in 2 mins so when sitting in the stall doing you're thing I garintee you will be fumbling around in the bloomin dark like what happend to, thank god for the torch on my mobile.
Claire McQuarrie (sadiablo) . 2023-04-25
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Served by a lovely girl, but then the experience was dampened by such an arrogant male with a pink ponytail. Not only speaking to staff like dirt but also when my daughter approached the counter asking ‘what do you want’ is not a correct way of customer service and wanting returning customers to pay your wages. I am highly disappointed as the girl who served us was so kind and understanding with my son who is on the spectrum. Having staff like that will not get your customers to return. I believe his name may be Carl.
D G . 2023-04-09
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Just a great fast food experience and tasty
Wayne MacCallum . 2023-04-07
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Didn't have much here and was very quiet in the restaurant. Service and food was good except they forgot to give me dip for my chicken nuggets.
ParallelLines123 . 2023-03-30
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Staff were very helpful, kind and happy to help with all. food was tasty
Chloe Louise . 2023-03-09
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Fast service and friendly staff.
Pedro López Lago . 2023-03-08
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The staff are so friendly and food was hot and full of taste tracy that served me was so helpfull
Robert Morrison . 2023-03-08
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Time of visit 6pm Friday 17th February, girl serving short hair and glasses, constantly touching her hair and face and never washed her hands once , tut tut
derek mcaulay . 2023-02-19
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Typical Burger King, I guess. I don't know if the burger kings in the US do plant based options. At least it was open at 5pm. The restaurants around weren't.
Lori S . 2023-02-10
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It was great, hot and fresh food. These guys are amazing.
Valentin Grigoruta . 2023-02-03
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Restaurant clean as a pharmacy, ma and my kids went here We will be back soon
Mario Neagu . 2023-02-03
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Food extremely poor and cold. Would avoid at all costs.
Jacqueline Dickie . 2023-02-01
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Staff were very friendly and approachable as they were able to help out with my allergies
Ken Pascua . 2023-01-27
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Typical burger bar but fast and efficient service at least. The chips were better than others I've been in too.
Gill Merriman . 2023-01-17
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Great service and friendly staff.Definitely coming back!!
Liviu Suchea . 2023-01-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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853 Opinions
Been here a fair few times as me and my partner enjoy the food at costa. However the service we have received here is typically always the same result. Alex has served us every time we've been in and when asking for drinks we always say no cream. This particular time I also asked for an extra shot of coffee and I couldn't really taste any coffee bar a very slight after taste. After asking for this to be corrected Alex was then extremely rude and became a little rash behind the counter barging past a colleague and almost knocking her over and slamming things around. Not very happy that this man is continuously serving people with below par attitude.
96 Opinions
Asked for no mayo and there was mayo on burger so couldn’t eat it. No coleslaw was given when its part of the meal. Phoned to say there was no brioche bun so had to have normal role
329 Opinions
Obviamente esto no es una cena de cinco estrellas. Sin embargo, estaba limpio, la comida estaba bien dividida (en particular comidas para niños que eran solo £ 1 cada uno, a pesar de que solo se compraron 2 comidas para adultos) , el personal era amable y servicial y los niños estaban encantados con él. Nada que culpe nuestra experiencia aquí.
530 Opinions
I strongly believe that my friend got food poisoning when we were here. She didn't eat anywhere else in the relevant time frame. Leaving this review to caution others. The restaurant portion of the bar & restaurant was also extremely cold, as in, you could eat in your winter coats and still be cold. My own food (different from my friend's) was really delicious and the staff was nice, so this is one of the most mixed experiences I've had in a long time. Ultimately, the food poisoning did ruin the rest of our vacation though, and there is nowhere else it could have been from.