Burger King in Bournemouth

Mike Mike Mike so good at everything !

The restaurant is nice and clean, I had a lovely experience, the food was freshly cooked and the staff was friendly

Absolutely great work cant believe the great service thanks burger king

The staff were really accommodating with my dietary requirements and the service was very quick too. Would definitely recommend

Jamie is very nice and has good customer service. Toby does need to be trained on it a bit more but he is still good

The staff were really friendly and helped me with my order and my food was served to me quickly

I really like this resterant. The da is always clean. The food is always hut and finally the toilets are actally cleans.

Food was not very hot. Coffee was tepid. Drinks machine ended wrong drink Won't be coming back there too soon 😕

Nice little Burger 🍔 King near Bournemouth Hospital. I always order to get the deals. Whopper meal £5.99 is a great price. Unfortunately, the bun was dry, and the burger was very bland, which Unfortunately was great and left half of it. Fries 🍟 was excellent. Normally, Burger King is great. The restaurant was very nice and the service was great. OVER BIT LET DOWN sauce was 30p each. This a real joke.

Such a nice restaurant, nice and clean seating area and the staff very friendly

This place is brilliant! the staff are friendly and the food tastes really good

Says the Cooper Dean store closes at 23:00 for dine in, take away and drive thru - but actually closes at 22:00 - this both on the Burger King site and Google …. Please correct the closing times to avoid disappointment and annoyances

Me had fun at burger haha. Products were mmmmmmm tasty and delishous and bewtiful

Burger great but the fries were cold

When ordering a delivery from this restaurant I have items missing. Very little care taken by the staff here to pack the correct items.

once again missing food. how hard can it be to put a burger in a bag

Spending £25 on a order for 3 people, we were expecting a really good meal. However, the food took ages to arrive, dispite only being 1.9 miles away. Once it did arrive the whole order was stone cold. The buns were stale and falling apart. Completely disgusted and totally disappointed with the whole experience. Even more unable, I contact burger king straight away and still have heard nothing from them, not even an apology for the total overall bad experience.

My food took ages to get here, dispite only being over a mile away. When it did arrive, all the food was completely stone cold 😭. Paid ovet £25 for cold food. It's absolutely disgusting. Never having burger king again.

Second order of the night, after the first mistakes but this time all went well!

Completely the wrong order sent! Restaurant couldn’t do anything to sort it out, so had to reorder and wait again!

Food didn’t even arrive only cookie dough and drink came very disappointed with this

Estimated time of arrival change three time. Food arrived cold. Had very upset children because of this issue.

Driver was at the restaurant for a long time and when the food arrived it was stone cold. Food was on time if you consider the number of times the delivery time was changed due to the drivers lengthy wait.

chips were cold and hard not happy

Never disappoints love their food ❤️

Spicey mayo isn't sweet chillie. I even asked if it was in the bag and the manager said yes. Ridiculous. Your suppose to be showing rest how to do it properly.

cold which made the chips inedable

Arrived after over an hour. Cold. Curry was watery very bland no flavour

time of delivery kept being slid back

all fries from our order missing, then hamburger stone cold, I understand if Not as hot as served in the restaurant but being this cold its not acceptable. bag came sealed so not drivers fault. truly dont understand this.

Lovely atmosphere and very clean with very polite staff. Would highly recommend this branch

Food was delicious and very well presented, staff were also welcoming and very pleasant

Castle Lane BK is always great.

Food was okay but Luke warm and I wouldn’t order again. Too pricey compared to other higher quality establishments.

Absolutely fantastic quality food and very polite staff will be returning

Food was not great, didn't feel to good after

Great burgers with fresh salad and crispy fries, much better than McDONALDS !!

Turns out this joint is reALLY Tasty!!!

Chips and burgers was cold. I didn’t personally eat my meal:(

Didn't recieve 1 of the items, the extra order of 6 chilli bites was missing

Asked for loaded fries with cheese but received with cheese and bacon, i dont eat bacon so had to give to give to someone else in house to eat.

Stale buns, old burgers, cold bacon from fridge put in burgers, frequently gets order wrong. Only go to this one if you can't go further.

Great experience, will definitely come again. Food was so tasty, and the drink was so refreshing. Will definitely come again

i put no cheese and they decide to put two slices shocking chips was cold even know it come earlier then expected

All round perfect. Also best takeaway chips....

Great burgers at a reasonable price and not too crowded

Single down thing is the price two people 27£ the cips wore delicios and hot much better then Macdonald ,small children unsupervised on bathroom . On the end of the day was ok recomand

My favorite place to pick up a drive-through lazy dinner. Never had any issues, service is decent and it's easily accessible by car.

Very well presented meal, the food was piping hot and clearly had just been made. Definitely recommend this branch of Burger King with pleasant staff who clearly made me welcome! Thanks guys!!!

Amazing staff, nice warm food and it was very tasty thanks

This burger was a banger dawg 🍔🔥 service was amazing definitely coming here again

Food was good and assistance from Michael at the restaurant was A+ . I had all burgers missing from the order which was down to the driver.!

Avoid at all costs!!!!Incompetent staff of providing a fast food service!After 30 min wait all the order was messed up!Nothing works there!No receipts from the self service machines so you need to remember your order no!The order no on the screen it's a joke!I Worsed Burger King I came across ever! 0 stars rating if possible! Very disappointed!

Lovely, friendly service from Toni and colleagues. Food arrived quickly, very clean restaurant

Drink leaked all over bag and meals . Chucked away,drivers take more care

I ordered food on the Just Eat app from Burger King. After waiting for the preparation and delivery time shown on the app, it showed that the delivery driver was three minutes away. Then, suddenly, the app said my food was delivered. I waited for 15 more minutes and then called the number provided on the Just Eat app, which was the restaurant's number. They took my order number but said they didn't know what happened with the delivery driver and advised me to call the Just Eat number. However, there was no Just Eat number on the app. I spoke to a staff member named A.P., who was not helpful. Then, a manager named Jake took over. I thought I would get the right help, but instead, he said he needed to consult with staff member A.D. and advised me to call back in 15 minutes because they were busy. He then hung up. When I called back, they never answered. So, I paid for my food, received no food, no help, and no refund. Instead, I was left hungry and frustrated.

food never arrived. you are playing up on people who are working for their money they pay for you. and you leave them frustrated and hungry. no food, no money, no contact about your delivery....shame on you!!!

VERY BAD has gone over to self service only now, and the prices have also gone up. I won't bother to use this place again. Before I used this Burger King for years. Thank you.

Staff are friend and quick .. food was good experience was good

Drink came half full in a large cup

food was cold and hour and half late would like a refund please

Great service. Nice and hot meal.

really friendly staff member antonio made for good experience. food served quick and restaurant clean and tidy. thanks guys

I need a refund from just eat. No burgers no chili bites. I called Burger King and they have my order there. Not happy. I do expect a full refund!

15 minutes late. Forgot one of the two burgers ordered. And as usual, unsalted, half-cooked chips that need an extra 3 minutes in the air fryer.

Best service I’ve ever received, the burgers we’re delicious and on time and the wrapping is better than most I’ve seen, definitely worth visiting castle Lane. Toby is a polite and helpful member of staff

A very pleasant and enjoyable meal at burger king roday, the staff were friendly and environment was clean and the manager on duty did his up most when I had a panic attack:-)

Where do we start!!!! Food was cold, bacon double cheese bacon wasn't cooked, Chips bland and unsalted! Warm drink (ice machine broken) tell us this when we order please!!

Everything very rich and good service

Rude unhelpful burger-flipper man with a headset refused to help me order. It wasn’t my fault he ended up in such a menial dead end job. Thankfully there is more than one burger bar in Bournemouth

Great Service and Excellent Food!

very fast services and very good food

Chips was cold and old . Nuggets was nasty she couldn’t eat at all .

Ordered 4 meals got 4 chips 4 drinks but no chicken burger that was ordered

The food is fresh and the service is excellent.

Customer service was amazing! Food was fresh and tasted great! Definitely coming back!

I ordered a vegetarian Meal, Fries were hot and cooked to perfection. Staff were friendly and helpful. I ate in and tables were clean, a great environment to eat. I would recommend this Burger King, it is clearly well run by its managers.

Great service! The self service wasn’t working properly and the Manager Toby was super helpful in making sure I wasn’t charged on the system and doing my order manually. Nice and fresh chips too!

very nice food and friendly staff :)

Fabulous just the typical Burger King experience, the staff and the young lady’s in the front polite and willing to help me understand what I was ordering due to my diet I recommend to everyone who drives past !

Amaze food and staff would million percent recommend‼️‼️‼️‼️‼️‼️

Pretty wretched. Food was appalling. Restaurant was clean however and staff somewhat professional

A good Burger King to use plenty of parking and GOOD service from the staff but food a little cold at times. June/2024 update this place just got a lot worse as it's self service only now the staff are right there to use the till so it makes no sense. I don't want to be forced to order food. I don't want to eat, so I won't bother to use this place anymore. Thank you.

Lovely food and nice delivery guys. Thanks Burger King 👍

I was unsure where to pitch. my star rating. Mine is a tale of two halves. On the plus side, the eating area appeared clean and tidy, the staff were friendly enough and the food tasted good. On the negative side, the toilets are abysmal (I would strongly recommend avoiding them if at all possible) and the Coca Cola tasted "fragrant". Having subsequently read all the other reviews on here, I will probably not return any time soon.

Absolutely disgusting food! And the place is filthy! Not one clean table! And the state of the toilets was appalling! Staff had attitude. Totally awful experience

a bunch if confused serviceman, the worst ever burger King

Always get my custom burger right, and always delivered hot and on time.

Drink was missing and food was cold

Marked down as a side of fries failed to materialise.

food was piping hot and delicious 😋

Awful experience, I didn’t expect to wait nearly 1.5hrs for my delivery for it then to arrive cold and 1 item was missing

very fast and friendly service from team here.

didnt deliver for the like third time

Good food , service can be better

They closed 11 pm but we came 10 pm and it was closed.

Just a quick burger while waiting for someone, only people in the and the chips were still luke warm.

Food not always piping hot, had warm chips and quite a good Angus burger.

To greasy 30p for a small mayo 🫤

Beef Melt is amazing.Must try Also value for money