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3.1

Based on 2.474 opinions finded in 4 websites

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Nº 1351 in 1604 in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..chillicheesyladylettucecheesecookedpaycokeonionbaconchicken

comment_iconOpinions

Forgot to deliver our drinks. Still trying to obtain refund…

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Matthew . 2025-06-06

MORE AT Just Eat

It was late and inedibly cold and stale

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Noah . 2025-05-23

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Restaurant kept my driver waiting around for almost an hour. Lad was nice and cordial. I'd have 'em deliver for me again any time.

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Chris . 2025-05-17

MORE AT Just Eat

Lush food and polite delivery rider.

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Elizabeth . 2025-05-16

MORE AT Just Eat

Came Clayton street Burger King yesterday and had amazing service by a young lady named Grace she was absolutely great at her job and full of manors.

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Megan wynne . 2025-05-16

MORE AT Google

Have been before will be back, lovely food and lovely staff

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Catherine Beattie . 2025-05-15

MORE AT Google

missing my chicken fries and drink

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Norman . 2025-05-15

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Everything was ok. Had to re-heat the food.

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Andy . 2025-05-14

MORE AT Just Eat

Wonderful customer service. Food was served quick and fresh.

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Sattar Malik . 2025-05-12

MORE AT Google

Ordered two large fries chips were raw in the middle went back to complain about them, and there was no one on the till so I walked out and we ask then if the chips were gluten free and they said I don’t know

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mark Ford . 2025-05-06

MORE AT Google

Order was missing the Double Whopper and the Bacon Double Cheeseburger.

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Kevin . 2025-05-03

MORE AT Just Eat

This is by far the best Burger King Resturant I have been to. Clean and well set out, the premises allowed a relaxed yet dynamic atmosphere where all people were enjoying the bk experiance. The Manager was efficient whilst leading his team whom he clearly inspires to deliver the ultimate resturant experience. I ordered the double whopper meal with my app 😋 it was nothing short of outstanding, cooked to perfection. I will be back, thank you to the whole team for such a great and unforgettable experience. Ps I loved the historic inages of my favourite redturant chain.

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Ian Hayman . 2025-04-22

MORE AT Google

Managers are amazing on front counter, no wait time

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Gggg Jjjhj . 2025-04-20

MORE AT Google

App said order was delivered. It was not.

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Ryan . 2025-04-17

MORE AT Just Eat

no sauces? probably to busy to double check if everything is in the bag :/

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Agnieszka . 2025-04-16

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delivery time was fine but didn't give me the full order and ruined my night no chips either so literally a burger and a dip

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Anthony . 2025-04-16

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Very speedy service and a lovely atmosphere, the food was hot and fresh ,, the staff were so polite and kind i couldn't of asked for anything better

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Grace . 2025-04-10

MORE AT Google

Food was nice better than maca dees fries are really nicer burgers are tidy.

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Andy . 2025-04-04

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My number 1 spot to go to for lunch. Great atmosphere, staff are lovely with a quick and easy service. - Patrick

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Paddy Anderson . 2025-04-03

MORE AT Google

Sam was extremely helpful and serves every customer a like! Great experience overall.

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Isuru Dilshan De Alwis . 2025-04-02

MORE AT Google

Originally stated 24 mins but ended up being 34 mins. However guy delivering the food was polite and helpful

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Ellen . 2025-03-30

MORE AT Just Eat

Very helpful and friendly staff And the food wasn’t bad either

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Lauren Tudor . 2025-03-26

MORE AT Google

Ordered six chicken nuggets got a burger instead?? Staff aren’t really happy or friendly so I tend the avoid the place.

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Jordan Noble . 2025-03-26

MORE AT Google

Service was fast and staff were friendly

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Callum Wilson . 2025-03-26

MORE AT Google

Ryan was extremely helpful and had great customer service. Food was also fresh and provided with fast service. Will definitely be back as the restaurant was very clean and spacious also.

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david botcherby . 2025-03-26

MORE AT Google

Lovely staff hot fresh food and didnt have to wait very long for my order

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Caitlyn Stephenson . 2025-03-25

MORE AT Google

Lovely food, great cistomer service. Will.be back

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Mubarak Suliman . 2025-03-24

MORE AT Google

Great quality food and polite delivery driver.

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Elizabeth . 2025-03-21

MORE AT Just Eat

Worst place ever, drink dispenser was broken and only coke available in other. No salt and pepper. Have to get staff to put in door code to use toilet.

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Eileen Blair . 2025-03-20

MORE AT Google

One of the busiest days I have ever seen, Kudos to the staff and manager, divna how they managed like. Other than that, nice food and lovely staff

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TrUpPa Og . 2025-03-17

MORE AT Google

After the game on Sunday, went to bk for scran, Jesus so busy. Hats off to those who's working. Even though I don't know them but could tell they were trying their best. Well done guys

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Elul Gunnerawi . 2025-03-17

MORE AT Google

The staff are really great and friendly!!

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Ursula Dent . 2025-03-15

MORE AT Google

driver was very polite and nice but not happy as order was at least 45 minutes late and food cold

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John . 2025-03-09

MORE AT Just Eat

Restaurant so clean and tidy, staff lovely and welcoming. Was served by a lovely young girl called Lucy, service was absolutely amazing and received my food in no time. Brilliant experience, will definitely be returning.

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Nataile Taylor . 2025-03-08

MORE AT Google

food was to cold when i got them not very happy

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gary . 2025-03-06

MORE AT Just Eat

Extremely hate crime happened here. I said I'm allergic to milk but they still give me cheese. There is NO cheese in double whopper but they insist on adding them. It's totally hate crime to people with allergy and I can't trust such discrimination can happen such in public

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Caixukun Dingzhen . 2025-03-04

MORE AT Google

Only recieved 4/6 onion rings aswell as them being cold

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Lois . 2025-03-04

MORE AT Just Eat

Half a hour late poor poor quality

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Natasha . 2025-03-01

MORE AT Just Eat

The food was not delivered the driver sat at the end of the street and did not drop it off and when i rang burger king they did not help

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Ben . 2025-03-01

MORE AT Just Eat

The food is very cold very small portions and arrive very late,l’ll never ever order again ,l am not happy with this food and delivere 🙁

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Renas . 2025-02-26

MORE AT Just Eat

Food was late, cold not in a delivery bag to keep it warm, food had mayo in when specifically requested no mayo as allergic…had to put in the bin…shocking service

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Anthony . 2025-02-23

MORE AT Just Eat

Continuously proves to be the best Burger King in Newcastle. It’s the only place with enough space for you to actually go and get some food sit down and enjoy some peace and quiet. The central station Burger King is constantly full in the event that it’s not full. You have the entirety of the station looking at you trying to eat a burger and the one on Northumberland Street just serve slop I can’t stress how good this Burger King is in comparison

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John Goundry . 2025-02-23

MORE AT Google

Amazing place ,friendly staff and great food and the atmosphere was great and welcoming

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kirsty johnston . 2025-02-10

MORE AT Google

The driver was really disrespectful and kept on raising his voice on me when i just asked him politely to be respectful and to not shout on the phone

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Nasser's . 2025-02-09

MORE AT Just Eat

Great experience 👍. I was helped with those Machines to put order through. The manager had a smile all the time and was very happy to help. He advised me to get bacon loaded fries which was delicious. Thank for the positive experience. Order came our fast as well

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king akpason . 2025-02-08

MORE AT Google

No order delivered, took the money and left before collection the order

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Cristina . 2025-02-05

MORE AT Just Eat

Ordered food today and no food was delivered, driver left without delivering it and no refund given

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Cristina Popescu . 2025-02-05

MORE AT Google

great experience, lovely food thank ub

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abad abad . 2025-02-04

MORE AT Google

The food we received certainly didn't look like the menu photos suggest, the bacon double cheeseburger just looked a mess, it and the chips were cold..to the point you would think it had come from a fridge. Sent it all back to be replaced or reheated, what ever they did.....Great shame as I always rated burger king......We won't be back.

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Mark Rochester . 2025-02-03

MORE AT Google

I but 1 star coz I felt like it

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Toca Boca . 2025-02-02

MORE AT Google

Nice young lady alicia member crew and other members wonderful people

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Shiraj miah . 2025-01-23

MORE AT Google

Wonderful service. Very spacious, well maintained and clean. Food was amazing and fresh. We had a whopper meal with cheese and bacon loaded fries along with frozen fanta. 10/10

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Fahmid Farjan . 2025-01-19

MORE AT Google

Very nice food and a lovely clean environment with lovely friendly staff

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Bill Law . 2025-01-16

MORE AT Google

The service and atmosphere really good. The guys working there are attentive and friendly. Very neat toilets and clean everywhere.

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SARATH CHANDRAN SIVAJI . 2025-01-11

MORE AT Google

Place is quiet, self checkout only on machines, if you go to the counter if any issues prepare to be ignored, foid is ok and fairly quick, signal is poor so delay trying to use phone on self checkouts, should have WiFi as even staff acknowledge poor signal

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James McCluskey . 2025-01-04

MORE AT Google

was cold when it was delivered so disappointed

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Pauline . 2025-01-03

MORE AT Just Eat

Absolutely disgraceful I have watched the driver on the map leave the restaurant and go to Eldon Square shopping centre where he has spent more than ten minutes (clearly picking up from another place) then my food is cold when it arrives. Never again

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Paul . 2025-01-03

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Staff and service was amazing , fast service along with that overall great experience

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Ashton Parr . 2024-12-29

MORE AT Google

waited over 1 hour 45 mins for delivery, only for the food to be cold on arrival.

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Kieran . 2024-12-10

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Me and my daughter Pop in here when we go to the cinema nearby in the Gate. The last time the food was fine but the drink choice was limited. My daughter wanted the coke zero but there was only regular coke. She just left it as she wasn't used to the sweetness.

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Andy Young . 2024-12-09

MORE AT Google

food was ordered at 9.16pm arrived at 10.30

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sean . 2024-12-09

MORE AT Just Eat

JustEat has said that my order has been delivered. Nothing has arrived. I waited over 2 hours for my order and nothing. I’ve been charged, no refund, no contact from anyone. This is ridiculous! £20+ out of pocket for nothing.

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Lucy . 2024-12-08

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Absolutely fantastic as per, this Burger King stands alone in being the best I’ve been to. The service you receive, especially manager Ryan, is top tier and cannot ask for a better experience

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Joe Marshall . 2024-12-08

MORE AT Google

Excellent delivery driver very help, he went out of his way to help , very polite. Asset to the company

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Sherrie . 2024-12-07

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By the end of the day it’s a bit dirty (but that is thanks to all the “people” who eat there) and service had no fizzy drinks but sandwich was alright. So, meh

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Oleg Gulevskyy . 2024-12-05

MORE AT Google

Great delivery service. Order was correct. Thank you.

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David . 2024-12-03

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Everything you expect from a well established fast food chain.

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Mark Kitchin . 2024-11-29

MORE AT Google

I ordered chilli cheese bites and got nuggets! ugly! I don't pay attention at all to what I put in the package! shame

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rusSher Tv . 2024-11-29

MORE AT Google

Amazing food and service from Burger King Clayton street today thanks to staff member Alicia

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Zainab Destiny Moshood . 2024-11-24

MORE AT Google

When food eventually arrived it was so cold it was inedible and was throw straight in the bin , total waste of over £50

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David . 2024-11-23

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Bad customer service ever .. they don’t care there customer and micheal he doesn’t even know how to serve customers.

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Ema Kamali . 2024-11-19

MORE AT Google

staff are the best I've ever seen so quick and helpful. Toilets were clean before I went in them 🤭

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Freddie Mercury . 2024-11-18

MORE AT Google

Lovely friendly staff , clean restaurant & fast fresh food

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sarah scott . 2024-11-17

MORE AT Google

They forgot the chicken in my chicken royale meal.....

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Robbie Hamilton . 2024-11-16

MORE AT Google

Unhelpful staff place was filthy and the food was cold It had a piece of fat the size of a penny in my burger

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Debbie Montague . 2024-11-14

MORE AT Google

Very good service nice staff and amazing fresh food

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Sandile Sibanda . 2024-11-10

MORE AT Google

So friendly and welcoming and food served quickly never waited long for food

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Nicole Botcherby . 2024-11-10

MORE AT Google

Had good food today the staff was amazing too food was fresh

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Nicole Nomabutho Ndlovu . 2024-11-10

MORE AT Google

Long wait, chips cold, hicken so dry it went in the bin...that's twelve quid l'll never see again!!!!

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Handyvehiclesales HVS . 2024-11-09

MORE AT Google

Ordered a coke. A single coke. Which I have to fill myself. Took over 10 minutes for someone to give me a cup. I could see the cups, it might be the easiest order to put together beyond maybe asking for a ketchup sachet. They’d got the cup ready. And yet it just sat there on the counter, out of reach for me to take it. There were conservatively 10 members of staff. Somehow I couldn’t get a cup delivered mere feet to me. It finally arrived. Was it everything I hoped for? No. Because I had to do that final bit myself at the self serve drinks machine. Not sure this experience was worth £3

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Paul Beal . 2024-11-09

MORE AT Google

never arrived but still charged for it

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Baxter . 2024-11-06

MORE AT Just Eat

The burger was over cooked and dry , the meal was cold on arrival.

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Hayley . 2024-11-04

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Good food and customer service friendly staff and clean environment!

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jade bates . 2024-11-03

MORE AT Google

Had a wonderful time my food was nice and the customer service was brilliant very helpful and made it easy for me to order through kiosk

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Karren Robertson . 2024-11-03

MORE AT Google

They were so busy with deliveries, tbh our order took 5 minutes as well. But they kept apologising and explained me the reason why the food was late so nicely Thank you.

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Hassan Ahmed . 2024-10-30

MORE AT Google

The establishment was very clean and very spacious. The food was served in literally 2 mins- no joke. It was really hot and fresh. Thanks

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Imz Ahmed . 2024-10-29

MORE AT Google

lovely customer service Cant lie it was hard to.use them machines but the staff were really.happy to.help clean restaurantas well

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yanan yang . 2024-10-29

MORE AT Google

Lovely food, its quite spacious as well. Yhe manager and all the crew were having laugh and working simultaneously. Loved that positivity

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Abera Getaw . 2024-10-29

MORE AT Google

The scran at BK was lush, and the service was canny an' all!

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Riaz Trump . 2024-10-27

MORE AT Google

food was perfect better than any other burger king establishment was served by a lovely young man called sam was he offered exceptional service

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Daniel Emslie . 2024-10-27

MORE AT Google

Staff where very rude and acted very childish and laughed at me because i ordered on the burger king app when i asked for my collection order which wasn't done when i arrived for the pick up time over 30mins so they had to hoy it together which was disgusting, whopper burger tasted like it had been boiled in water. Deleted the app and never ordering again.

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Jessica McDonald . 2024-10-24

MORE AT Google

Lovely those people!!!! I’m so hungry!! Burger King save my life hahah!!

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ruoyu yan . 2024-10-23

MORE AT Google

Delivery has not arrived , I do not have the delivery

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George . 2024-10-21

MORE AT Just Eat

It's Burger King. You either like it or you don't 😏

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Mark Nelson . 2024-10-21

MORE AT Google

The chips were cold and no coke drinks

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Allison . 2024-10-20

MORE AT Just Eat

The 4 burgers we ordered were very dry and lacked cheese in what yous market as being a cheesy melt burger. A more appropriate marketing title would be more along the lines of powdery dry burger. Plus, we waited an extremely long time to serve our food from time of ordering yet only 3 customers were served food prior to us and we counted 12 members of staff 'working' behind the counter. On a positive note, the fries were fresh and well seasoned. We are so disappointed, even to the extent we won't be visiting BK anytime soon.

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Michael O'Brien . 2024-10-20

MORE AT Google

Great restaurant meals are always fresh not to packed like McDonalds full of charvers vaping clean and tidy

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Andrew William Hardy . 2024-10-16

MORE AT Google

Loved. Loved the food. Customer service is brill as well

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Gadora Maki . 2024-10-14

MORE AT Google

would be nice if the bottles of drink are cold, also could do with a bit more cheese on the cheesy fries

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John . 2024-10-06

MORE AT Just Eat

It was closed yesterday, so decided to come today and trust me it was worth it. Food was lovely, hot and fresh. Customer service is just 10/10. Thank you

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Abdelalim .D . 2024-10-05

MORE AT Google

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