Burger King in Wakefield

No straw with the milkshake, chips hardly cooked and the burger was bloody raw inside and a lil burned outside. How hard is it to make a burger go through a hot conveyor belt and be cooked properly after, turn the heat down and make it slower. Wont have this problem

Usual excellent visit. A shame that they are going down the touch screen ordering route though.

Came to Burger King with my partner I ordered a large and they ordered a regular still ended up getting the same sized meals which is ridiculous given the prices also didn’t like the fact that with the meal deal I had to pay extra for my side and pay even more just for a drink to be with the meal. Don’t understand why they have you pay for dips after you’ve already spent around £40 for two little burger and a small portion of fries, it honestly would have been easier to go to maccies and actually get my moneys worth and the correct portions that I pay for

Apparently "no onion no ketchup no tomato" and the other burger "no salad no sauce" plus 2 loaded bacon cheese fries and 2 sprite "all that fufing about" according to shift manager who served us. Filthy floor my soles we sticking to it and it was hard to pick a table in an empty restaurant just now or shoud I say a clean table rather. Disgrace for a burger king- five guys it is from now on

Always nice food here. The staff didn't say whether or not that your drink was refillable. They just handed thr cups over to fill yourself. Nice and clean, can't comment on the toilet as I didn't use them. Warmer than most Burger Kings I've been to, which is a bonus too.

Delicious and fresh food made to order. All staff are very friendly and nothing is too much trouble for them. My favourite is chilli cheese bites! 😋 Best burger king around!! 👑 Much better than McDonald's!!

I want to extend my heartfelt thanks to Szymon at Burger King for his incredible kindness. After enjoying a meal at the restaurant, I discovered that my van's battery had died. Even though it was his dinner break, Szymon didn't hesitate to help me jump-start my vehicle. His generosity and willingness to assist, even during his personal time, made all the difference. It's not every day you encounter someone so genuinely helpful. Thank you, Szymon, for your amazing service and for going out of your way to help – you're a true asset to Burger King!

Decent food, good service. Patryk nr.1 worker. Will come again.

All the staff was very friendly and food was excellent I will definitely be returning.

The staff are always pleasant with a smile and very cheerful. The food is really good, tastey and the service is excellent.

Stopped here for a meal... excellent service, food was piping hot, great atmosphere and attitude of staff serving... would highly recommend

Staff are excellent. Food is very good. Service is good. Excellent milkshakes, please keep these

Ordered a drive thru, then sat in the car park waiting for someone to fetch it out to us.

Excellent food at excellent prices

Kerman who served me was gorgeous and has really nice hair

Difference between some Burger King restaurants is night and day. This one is excellent. Nice burger with lots of fresh salad.

Was a bit slow through drive through,had to sit for 10 minuted

Excellent food and service. Not so fast food but very good quality

Beth who served me was fantastic. Place clean and food tasted great. Free parking a bonus too.

Ordered XL Bacon Double Cheeseburger Meal Large size with an extra patty. Wait time not too long drink ok, burger fantastic but the fries were not as hot as they should be when you’re paying a lot of money. Ensure that the fries served are a good temperature.

The Server Karen with red/ginger hair was extremely rude upon entry. when another part of the team asked Karen to go to the tills she replied “will you just give me a break”. When serving us she was extremely rude, blunt and didn’t even crack a smile. When asked if we could have water instead of pop she was rude again and was huffing and puffing. Karen lived up to her name and made our burger king experience horrible. Even customers behind us were commenting on how rude she was and not smiling. Also the restaurant stunk of BO and nobody was in it, the floor was also wet through. Overall I would avoid this branch!!!!

Be good idea if asked you regarding sauces when ordering food as they charge for BBQ sauce 30p!

Really quick response and really nice

Every now and then I can really enjoy a burger. This time a visit to a new outlet. Enjoyed my visit staff were good and efficient. Clean tidy, the only thing I feel I need to mention is regarding the toilet, a little more care needed as there was no toilet paper and the usual bad smell which can be addressed with a little more care. Overall a good visit but could do better.

Disgusting never got my order nearly 2 hrs later and when I called the restaurant they hung up on me!!!

Last four orders completely wrong

Food was quick and perfect. The only problem with this site is it's getting grubby and falling apart. Toilets absolutely stunk. Hand basins in both male and female bathrooms had faulty taps which did not stop running.

Another positive BK location with an unlimited drink station and great staff

Best burgerking we've been to so i come here nearly every saturday with my kid, never had any issues, and the staff always nice. The only downside is that the kids meals don't have a toy.

Its gone down hill not worth the money

Very Quick service, probably due quiet area, I really like this place, always plenty space at xar park, friendly staff. 5 STARS THANKS

Very friendly staff and eager to go out of their way to help Food excellent 👍👌

We went through the drive, though food was okay chips could have been cooked a little longer

Why serve dry, stale buns.. It ruins the experience of eating the meal. Just throw it away and serve fresh

Great service and very friendly staff.

So clean one off best iv been to food was red hot and it's so clean 👌

Went to this place the other day, great service, friendly staff, very nice food and lots of options to choose from, Defintely coming here again

I generally eat here often, yesterday thought about 4:30pm I ordered an Angus Steakhouse meal, it took over 20mins to come to the delivery window, ate absolutely nothing yesterday besides that and from this morning and still now the food poisoning I've received from that food is absolutely awful, I feel terrible and it usually takes alot for something to knock me off my feet, i may have to go on the Drip at pinderfielfs. This will be made public throughout all my connections and social media,

Everyone goes to McDonald's and doesn't notice this place exists, so you always get fresh food and a quick service. Plus the place isn't rammed with Uber eats drivers blocking the place up.

Lovely staff, great tasting food, quick service. Would just love to see a more colourful building. But great experience overall.

Ace Service the food was so nice and warm. Willow was a very good staff member and very helpful made sure the order was better than perfect. 100% will be coming back not just for the food but for the staff. 10/10

Great management and staff! The best of the best

I purchased a burger and fries for my husband. Honestly the burger was so small and I kid you not about 12 chips on his plate. More like a child's meal only it cost 10 pound. Also added on 13 pence as I got him coke which is in a meal deal or so I thought. Last time I went their was 10 or more years ago and I nearly broke my teeth as a 1 pence was in my burger!!!! I don't think I will be going back. Very dissatisfied.

Staff is great at customer service not only from staff but also management.

Someone needs to sack the night staff, got there at just after 10pm all lights on and staff behind counter but the place was locked up and lights for drive through turned off, I drive each night as far as Morpeth and Nottingham, I have never seen a more unpredictable place to eat. Avoid this place and just use the Burger king at J39 on the m1. Again night staff need to be sacked it's not the first time and I doubt I am the only one considering I saw 2 cars pull in after me.

Mess up my order cold fries. Very unfriendly staff

Its a completely different place depending on if there is a manager in. otherwise its left to the kids running it

Lacked a bit of flavour and atmosphere

Dead quiet, clean and well presented and tasty food. Impressed by a fast food place. Prices have gone up quite a bit!

Prices are a bit high chips are great but not enough each so it put me off .

Pretty average place with a the same tiny burgers that aren't worth buying unless you've got an offer. Place is a lot cleaner than it used to be but that's because it's never busy. Food is always average.

My gorgeous lady loved the food you just can't beat burger King fries I had the whopper myself I love a classic 😋 hit the spot perfectly

Food is good but service is so slow which is very frustrating when you're on your lunch break!

Lovely fresh food and great service, very clean and clean toilets.

Always love my visits here, proper burgers 🍔

No fizzy drinks available, staff lacking some basic customer service skills as simple as a smile!

Used to be the best burgers in town, but standards have dropped, and amount of chips u get is pathetic

Brilliant store. Food was fresh and hot. Hot drinks were perfect temperature. Staff was extremely nice and understanding when explaining what I want on my burger, one of the best burger kings around here will definitely revisit with family next time.

Service quick through uber, food warm and no items missing

Staff hiding behind counter and closing early.

They've only gone & done it....! The Herriot Way branch have had the hot drinks machine replaced. 😍. It makes such a big difference being able to have a hot drink with your meal. I was so overcome with emotion that I can't comment on the food as I was concentrating on the drink. Well done on updating the machine & RIP to the old machine.

Nice out the way friendly staff

The food was good but the service and atmosphere matched the temperature outside. The staff can't possibly know what a smile or greeting is, if they did then at least one of the miserable lot would have acted like a human for any one of the 9 customers. And it took 6 of us to tell them that the Fanta was off on the machine before they believed us. So we were called liars 5 times.

Good fast food and quick service

says it closes at 2300, arrived at 2203 and closed. went to speaker got no response went to doors which were locked and two staff just ignored me at door asking what’s going on. shocking service.

Perfect. The burgers, fries, chilli cheese bites, even drink and especially service. Great work guys.

Service was a little slow but to be fair they looked short staffed food as good as ever

Rubbish service and the toilet have no hand soap in smell. The price of a meal is so over priced £29:06 and the taste is not all that!! Tables are not even cleaned even tho the shop is dead not happy and wouldn’t recommend or return!

Always quiet these days but you get served quickly for that

Food sub standard and atmosphere was dull and quiet

Excellent staff. Outstanding food

Appalling vile Service from a Staff Member. I asked for a Coffee. "We don't have any" was the response. You don't serve coffee? "The machines broken" was the response. Can I have a bottle of water then please. After ignoring me initially to speak to the delivery guy who came in after me, I was then presented with my bottle of water. He then besmirched me to a Colleague smirking at me. I left dismayed as to why this Staff Member made me feel so uncomfortable in front of his Colleagues. Your Restaurant was nigh on empty and I wonder why! Filthy tables with ignorant Staff who don't have a clue on how to provide good Customer Service!

Service was quick and friendly, deeps was hot and looked like the posters (rarity for a fast food chain these days), and busy for what I thought would be a quiet location. Would be five stars, but have to question the cleanliness. Couldn’t find one clean table, floors not been swept in a while and toilets need to be cleaned more frequently!

Best Burger King nearby by far. Burgers always banging, chili cheese bits perfect and staff friendly and helpful.

I normally go to McDonalds for the McPlant but thought I'd try Burger Kings Plant Based Whooper. First thing i noticed when i walked in is that the place was totally empty, The patty was bland and had no seasoning, I ended up binning half the burger, the chips were raw in the middle, the chilli cheese bites felt like they had been cooked ages ago and been sat for a while, they were full off oil and the cheese was tough. Only decent thing was the diet coke. I wouldn't recommend this place. It was empty for a reason and I should have also walked out. Disappointed especially when it cost over £12. 😕

Nice hot fresh burgers better option than the burger king just off denby dale road.

Burger was cold and I was the only customer?

Can't fault the place. Fresh and hot food. Clean premises. Decent staff.

Fries are always good but wasn't feeling the burger for once. Might have just been me....

Not a very exciting place really. I only go to burger joints if I'm desperate

If you like burger king, then it's good.

Its burger King, you know what you're getting

Still no hot drinks available, it has been like this now for months. We will no longer use this burger joint.

It was quite empty at 12pm in a Saturday so it was quite nice and quick

Good place, not too busy, quick service & good staff..

A tasty sandwich and cheaper due to using the app. Service could have been quicker and staff run out of change in till

Always nice and clean and the burgers,are always freshly cooked....

Great location for a burger king with lovely outdoor seating.

Not very good no hot drinks and cold chips

Serene environment with great ambience. Liked the feel good factor as a first timer. Customer service was great too.

Enjoyed the food, was not hunry for hour.

Visited here yesterday from the outskirts of Leeds as I found it is usually outstanding compared to all the establishments In Leeds I have been to. However I was hugely disappointed apon my arrival I found there were no hot drinks or desserts available I tried the chicken fries which saisaid on the box they were crispy but they were soggy and it was not because they had been left in the box because I ate them straight away most of this was not the the fault of the assistants but faulty equipment. I have on two occasions rang the managers of this site to compliment them them on their conduct of business but this time I have been let down and I'm not sure if I will return again.

Again missing a burger every time we go always either something missing or the order is wrong. So annoying. How hard can it be to make sure order us correct especially when you go and there are only people in and only 2 cars going through drive through that including myself

Spent over 30 pound asked for two barbecue sauces 30 p each don't think so McDonald's next time

Clap cold burger so dry not edible. £8.99 for my cold food then asked 30p each for sauces. Told staff and got a blank look.. Shameful poor service..

I visit this particular BK on a regular basis. What a lovely bunch of helpful, friendly people who work there. Nothing is too much trouble. Great service. Well done folks.

Burger king well known brand and staff was friendly and helpfull

Excellent service very professional strongly recommended Burger King.

I ordered my food there didn't ask if I was staying in or taking out,so when my order came there assume I was eating in which I wasn't

This as the worst burger ever, first burger and fries were cold, dry and tasteless. Sent them back fries were hot the burger was warm (cooked fresh? Second attempt) the bun was dry and crumbled as you ate it. Complete and utter waste of time money and energy, should have gone to McDonald’s up the road.