Burger King in Maidstone - Phone Number, Reservations, Reviews

I ordered through the Burger King app and the food was lovely, hot and fresh Went into the store today( 27th May) and staff showed me how to place order on the kiosk with my bk app Very helpful staff, great management Thank you 🙂😃😃 Went in again today,( 7th June) great service as always Keep up the good work😄😊😊 5 stars as always

Was my first time using this Burger King, I was told I needed to order on the kiosks, and a lady kindly showed me Great service and food was lovely.😄😊

Food hot and fresh , staff friendly always Staff very helpful, showing me how to use the kiosk 🙂🤩😄😊 Frozen drinks are gorgeous on a hot summers day🤩

This branch will consistently get orders wrong, missing items from orders or getting customisation options wrong. Speaking with anyone at the store often results in little effort to rectify the issues. Staff are disinterested, despite a polite approach when contacting them. 9 times out of 10, something will be wrong. when they get it right, it's Burger King you can enjoy. just sad it so rarely goes right.

The food was cold I ain’t happy with it

That plant based whopper is the puppies privates.

The delivery man was very nice and polite and even called as could not fine the house

The bottle of Coca Cola was missing

chips had clearly been chucked back in fryer a few times, they were cold and tasted like cardboard! inedible

Delivery was put through at 14:04pm with an expected arrival time of 30mins. The delivery turned up over 1hr late, The time just kept being increased, The delivery driver was in the restaurant for over 25mins of that time. I phoned the restaurant

90 minute wait and everything was cold

Very clean restaurant, food hot, staff polite and friendly Love using the bk app, so many offer to choose from 😃🤩

20:30, ordered food. Sat down to wait for it. Chair soaking wet so am I now. "Why are all the chairs so wet?" "We've stopped serving sit down food". Seriously? This is how you do it? Why not just put the chairs on the tables? Onions rings soggy and cold, fries missing from order. Useless, don't go

I think the driver must have got lost as he was heading further and further away from me. The estimated delivery time just kept getting longer. Unfortunately when it got here it was cold, the chips were cold and over cooked and went straight in the bin. The burger was slightly warmer and tasted fine but overall not great.

Order arrived…one of the burgers had a bite mark taken out of it!!! Had to throw away

Delivery driver was lovely, food arrived in perfect condition.

I haven’t been to Burger King in a long time and as you do go up to the till and the lady Lauren was very nice and polite and helpful to me because I wanted to use the app for the offer and inform me on how to use the self checkout I didn’t do it right so I order couple time and she put them all together .

I use this Burger King as my go too cheat day. Never lets me down. Food is always on point………..delicious

food was hot and fresh. staff always ready to help🥰

Not great food was ok but forget me drink so not entirely happy

Firstly the delivery driver went to the wrong house up the road when specific instructions were left on the order. The main issue was only One burger was in the order when two were ordered & paid for!! It's a liberty that you have to pay up front for a short order!

I havent recived my order . I want my money back all my 25. 14 pounds

the food arrived late and cold

our food was cold! no wonder they delivered in a open bag not a cooler/heated bag

Shane and his team were fantastic when my family and I visited today. Shane was very helpful and talked me through the menu to help me get the best value for my order. My son was very happy with his Burger King crown.

Chips been re cooked and delivered cold.

Very clean , staff Friendly and my whopper meal was hot

I spend £40 and didn't get all my order when I spoke to the delivery drive he was very rude aswell. not happy at all

food was cold all of it fries burger onion rings all cold

The food and service was excellent quick hot and fresh.

I ordered a double whopper and a whopper and I got two woppers

Staff are friendly...food is always 5 stars ☺️

food was cold very unhappy with all the order

Paid for extra burger patties. Never received

Came in for brunch today. Restaurant was clean. Manageress was friendly and chatty. Food was fresh and hot and delicious.

Burger wasn't very nice. Chips and halumi frys were cold. And drink was warm

Every single item we received was cold and not edible

Half of my order was missing. Seeing as I only ordered 2 things that’s a pretty awful delivery! Would not recommend

Found spit and hair in two of the burgers, I will add pictures when home, I was at counter when I was being starred at by 2 guy that works behind in food prep area witch I had to ask if he was ok then he laughed once he see the bag pasted to me the bag and I only check wot I had for the kids as needed to rush for bus once on bus I discovered the contaminated food. This is a joke and I will be post as many places as I can £36 down the drain because you of it staff. Your head office will be get the complaint and images and if they need to point out the man I will be happy to arrange a visit to identify the worker who has been spitting in food

Lauren was a lovely server and my food very hot

Came to Maidstone on a Saturday afternoon. Decided to go to Burger King as majority of other places were busy. The place was boiling hot inside, no air con. One drinks machine had no ice while the other machine just tasted like syrup. I had to refill and change my drink 3 times to get it tasting okay. The onion rings here are the worst thing I’ve ever tasted. I’m not sure what happened but they were not nice at all. Wasted £9 on a meal just for the burger to be the only decent thing.

Hot & tasty, all good thank you :)

delivery time kept getting put back. food arrived cold .

Food all cold. Waited a hour for a driver and to be delivered.

Great delivery, on time and friendly service.

Ordered at 4 and didn’t receive food til 6. Very cold and not enjoyable especially being over £40.

Yes, one of the 3 meals we ordered from Buger king was delicious. However since the other two never showed up I can't talk about them.

Ordered vegan nuggets meal and a vegan royale - did not receive the latter. Tried phoning Burger King Maidstone and it just tells me the mailbox is full and no more messages can be left. Also an absolute ballache to try and contact JustEat. It shouldn’t be this difficult? Like I get it, mistakes happen but come on guys how am I supposed to contact someone when things go wrong?

All good thank you, was a little longer than normal but it was a busy Friday afternoon :)

it was very nice and it was not cold

So, this morning I got a breakfast king meal from @BurgerKingUK in Maidstone.. there’s holes in my burger and when I bit into this it tasted mouldy as well as the egg looking like it has mould in it. After eating it all I’ve felt is sick and had a horrible stomach ache . I’m disgusted and want to share this to spread how disgusting Burger King really is..

Asked for extra bacon and no cheese but the no good jobs worth can’t even be bothered to read and take all bacon out and give me extra cheese. No dinner

I’m honestly surprised with this site, we used to use this site regularly but after the last experience I refuse to go there again. We usually use the app when ordering as it makes it easier and you get some decent deals. With the economy everyone needs a good deal every now and then. Wednesday you get a free whopper when you spend over £3 when you click and collect. Great deal if only the app would actually work. I tried multiple times to get the app to work and on the 10th time I asked up the counter for some help. They told me to go to customer services…excuse me? Can’t they just help and put it through on the till and I’ll pay at the till? Nope! So I went back to my table and sat with my family before I went up to the counter and asked for the two gentleman’s names. Their names are on their badges so why can’t I just ask so that when I contact customer services they know that I did actually speak to the managers. Then they refused saying that because the app has ‘nothing to do with them’ they won’t give me their names. I said that I was going to mention their names so that customer services might actually be able to do something about this issue, or if infact there is some way around this issue those guys am an be training how to go about this issue in the future. Instead one guy just walked away and the other just stood their leaning with his arms crossed still refusing to give me a name. Iv contacted customer services now but I still can not believe the attitude of a staff member in a customer service role. Safe to say that the Burger King brand is really sub-par to pretty much every other brand.

My water was not with my order. Chips and burger cold but due to distance ?? Won't order again

the fish was lovely I enjoyed it but the downfall is the chips they ain't as they used to be aka fluffy and crispy anymore they are more undercooked 😔

really late from initial delivery time and the food arrived cold.

The meal was OK except chips was under cooked Angus burger was cold and overwhelmed and piled with a load of rocket leaf

I pay for Cheesy Bacon loaded fries and not be delivered

Time was constantly changing and food was cold when it did eventually turn up. Order was also wrong

Refused to let my 3 year old daughter use their toilet without a receipt for food. Thankfully McDonald's a few doors down are far more reasonable.

Ordered our food to receive the wrong burgers, and the ones that were correct were freezing just like the fries.

The food was delivered at 16.30 not 1601 as stated on your map and is totally freezing.shocking .take our money but don’t provide the service you promise.

Burgers were fine but unfortunately all sides were cold. A shame as it was all cooked

Food was stone cold missing a bacon double cheeseburger and given a Diet Coke instead of regular coke which I had specifically payed extra for

All good except 2 sauce pots missing

Sorry normally I never complain, but this time my food took 50 minutes to get to me and when arrived, it was stone cold…

Food was stone cold when it arrived.

Warm & yummy - could have done with some extra cheese sauce

Friendly staff now new managers in food fresh and hot can't wait to come back

Food was stone cold upon arrival.

Food arrived barely warm, the fries were stale again

2 hours to get our food. Poor. No means of contacting the restaurant either.

Food cold and turned up late - waiting ages for a driver to be assigned

Delivery driver was polite and efficient, they also worked hard to make sure that I got my food on time. 10/10 delivery

Delivered quickly, warm, good value and tasty

Got my order wrong. Delivered a vegan royale instead of a plant based whopper

Food sucks. Got sent the wrong item again. Menu overpriced and generally unpleasant. Avoid at all costs.

The food was ok, My only gripe was large chips definitely doesn't mean large here, The chips barely half filled box and were cold.

Got no drinks with my order even though I paid for drinks

Food was cold by the time it was delivered

Been here many of times never had a problem

Food arrived relatively quickly but was stone cold when it got here.

Great service friendly and helpful staff and food lovely and hot

Food was cold and items missing.

food was cold and the guy didn't follow my instruction to deliver to the rear of the property

Food was delivered 20 minutes late and was stone cold despite being ordered an hour in advanced. Driver was also asked to call when they left the restaurant so that we could drive down with enough time to meet him at the front gate of the army barracks. This didn't happen so he was a bit arsey on the phone when he arrived and we weren't there immediately to meet him. All of these factors have led to an abismal experience of ordering through this app.

Food was cold couldn’t eat the chips.

Waited 20 mins for a regular portion of chips and a happy meal, and guess what - chips were missing

long delay for delivery so food came cold

all good apart from different burger than ordered

Great fast delivery and kind friendly customer service too :) food was perfect!!!

What an alfull place, my husband ordered for delivery and half the order was missing, I jumped in the car to go sort it out got told by the so called manager they cont so refunds at the shop I need to go through the app, I told her I don't want a refund I won't the missing items I showed her the receipt and said what was missing and she sorted it out, she said she had put in extra fries for the inconvenience haha what a joke no she didn't, my husband also asked for no rocket in his stake house burger (they put no salad at all burger was dry) and an extra vegan royal patty in the vegan royal that was missing as well, all in all terrible service make me wonder how there still in business with all the mistakes they make, I wasn't the only one who wasn't happy with there order, sort it out burger king and either hire compitant staff that can read or just close your doors and call it a day simple as.

No cash payments in a world renowned industry like this? Poor service. Update - 1 year later, and am now unable to place an order for a whopper meal through JustEat. Like really, the ‘home’ of the whopper and they can’t even provide the burger they’ve built their whole brand on. Dire.

No cheese in memphis King double, did not request no cheese

I was just wondering where my food was as I know they forget items in the rush in store sometimes

First good BK ive had from this one in a while, keep up the good work.

They keep missing out my Dorito chicken fries!

First class service and delivery many thanks

Missing items, ice cream and chilli cheese dips both missing.

Gone downhill in honest opinion, used to be loads of tables and staff. Not on the day of my visit. Staff were friendly enough