Burger King in York

Lovely lady serving and food nice and fresh.

Very nice customer service and friendly staff, I spoke with Fariha she was very nice.

All staff are very kindly and food are amazing And reasonable price actually I I want to come back for enjoy good food and service ,,,, everybody think that fast food are under service but actually. “Isn't“

It's neither good nor bad, it's the taste of a chain restaurant. Since it's a station, it doesn't require any special effort to make money, and things like packaging are complicated.

Me and family were waiting for a train yesterday afternoon. I wanted to praise Jake’s service who was going above and beyond to deliver. He was taking orders as we as preparing them too. Seems like there were only two members of staff to run the whole unit. I’ve asked Jake for no salt on the chips and he kindly did so. I really hope he will get celebrated for his hard work. Well done Jake!

My girlfriend and I went to this Burger King on a busy Monday evening 2 weeks ago expecting substandard service and food. The food was what's to be expected, but it does the job. The service however was next level, Josh who was working the tills handled the busy shop with the skill and concentration of an RAF Fighter Pilot. Providing calm, collected and efficient service, making sure everyone got what they ordered in good times plus a smile and an extra side of friendly banter. My girlfriend and I both vote Josh to be the next burger king. Thanks.

Restaurant in the middle of the station that does not have table service or its own tables in addition to being quite expensive for what it is. the food is ok.

He is jake he was verry verry bad. I ask something about berger then answer with verry agrasive . He dont know how to speek to customers . Bad service and I appallogize about him.

haven’t been to BK for years but went after an open day and was waiting for a train. the staff were lovely, recommending dishes to my grandmother who had never been before. the prices are great, and the quality is not processed, it feels fresh!

Dont go to this burger king at York station had food poisoning from a burger wasnt cooked properly must be new staff as staff dont look that much clean either AVOID AT ALL COSTS UNLESS U WANT FOOD POSIONING GO ELSEWHERE WAITED 20 MINUTES JUST FOR A BURGER AVOID LIKE THE PLAGUE

Absolutely appalling staff and food to go with it waited 20 minutes got cold food will never buy from this branch in york station staff are not interested in customers talking away for a good 15 mins food goes down chute and after wait till they finish talking to get order need to learn people skills as us people pay for there wages appaling customer service scruffy staff as well AVOID LIKE THE PLAGUE

Josh and cam were rushed off their feet and doing the best they could. They are amazing at their job but feel they need more help as we are a gem party of 20 and people nearly missed the train due to being short staffed

Great vibes, lovely staff. Josh was ace!

I'm normally not the biggest fan of BK however the staff were really nice and so was food! It was piping hot and the chips were fresh! Also one of the lovely workers gave me a their spicy mayo sauce for free which you normally pay for so 10/10!

Absolutely amazing service from Fariah, Ash and Josh. The food was made at speed and was very nice. Definitely would go again.

I forgot to take his name but just bought from this station and the man serving was a one man show, with a huge smile, helping quite fussy customers with energy and grace. Visit for him alone

This was the worst, ever! After a hectic day in York Hospital we were dashing back to catch a train, very limited choices on Station so we decided to grab something from Burger King. First and last time. It took ages due to staff standing having a chat, the chips were piping hot the burger almost cold, horrible and inedible. No time to return it.

Two gentlemen working this evening, and they were absolutely fantastic. I had a bit of a rough day getting to and fro trains, and they just were really friendly. The food is great too, but the friendly service is why I’ll stop and say hi next time I pass through York, really excellent team, thank you!

Efficient service, nice burgers.

10/10 got a lovely man serving my food, highly recommend if in a hurry or looking for some food to enjoy!

Staff here are always very friendly. Food is always served quickly with a smile.

Awful. Almost uneatable burger in dry as dust roll. I have eaten here before and it's always disappointing. Go hungry instead.

Good food fast service thanks josh

Quick and friendly 🙌 cannot fault

Slow staff that hardly respond customers, but the main problem is what happens to the sizes of the burgers , kids size burgers at full price, never again .

Lewis the shift manager was fantastic, always come here on my break and they always cater to my needs. They always add extra cheese sauce on the loaded fries could not fault the service ever. Always an enjoyable experience here.

Quick service, kind and professional team. Zack was great and served with a smile.

Josh and Tom fantastic service at burger King in york train station going above and beyond to please the customer

Joshua at the York train station was brilliant at serving me and our family very accommodating.

All I wanted was a cheeseburger, nothing fancy. What I got was this in the picture attached, Disgusting value for money.. £4.24 for this... Be warned if you're hungry and fancy a burger at York station

Jake was very friendly and helpful, order was hot and fresh, great customer service

Great service. Fast and efficient, just what you need in a station environment. Food cooked to perfection and counter staff friendly and helpful (Jake serving on this occassion). Have used a few times when in York and always exceptional service.

Great service from the team thank you

15 minutes to spare between trains so plenty of time for a quick B/K takeaway yes? No! I paid £12 for a meal and was still waiting 10 minutes later as my train pulled into adjacent platform. No other customers and no sense of urgency from the staff so I'm £12.00 lighter and still hungry. Call me Mr. Cynical but I reckon it seems an easy scam to take our money and they take their time.

Great outlet of Burger King! Amazing service!!

A regular fast food place, This is a great place to get something small to eat!

Was there today with my brother for dinner and the service received by the two staff members (one was probably the manager) was helpful, polite and humorous. The food was very quick and piping hot too! Couldn’t fault this place and leaving a review due to the excellent customer service received by the two guys. Definitely coming back next time!

Really lovely staff, super busy day but they absolutely smashed it and were really lovely and helpful. Thanks guys!

Had a very stressful morning, was hungry and Tom was so friendly, kind and helpful. Good service

Great staff. Good was quick and fresh.

Treated myself to a burger on my way to work. Delicious and Tom who served us was lovely

Fantastic experience. We came on our way back home with our 2 young children. We were served very quickly and the service was most pleasant. Very smiley friendly staff. And wonderfully hot fast food. We will definitely stop by again if we come to York. Thank you. :)

Friendly staff, helpful. Great food.

They stop serving burgers 15 minutes before they close as they clean down everything before they actually close. Disappointment

Gave me free cheese 10/10, great customer service :)

Really nice no issues Enjoyed food

Tom was excellent, an asset to Burger King

Service was polite, helpful and swift

Tom served us this afternoon - he was engaging, funny and informative. Started my journey off with a good laugh and smile!

Great, friendly service from Fahria and Tom. Food was yummy!

Great service exceptionally fast and tastes great

Burger King is a cheat day favourite and I always call when passing through York if time allows it, today I had 25 mins between trains and was looking forward to a burger, the usual lady who is amazing wasn’t there and the 2 male staff just stood and looked at me I waited 5 mins and no one came to take my order, this is a train station and people have limited time you ether need more staff or better organised/trained staff just an acknowledgment would of been nice and would of given me a bit more confidence I would get my food in the time I had, I walked away without my burger.

Great service. Ash was efficient and good communication.

Great service :) friendly folks!

Professional service, great food, was issue with cash register that was dealt with the grace of a thousand swans and the swiftness of a hawk chasing a big mouse. Exactly what I needed after a looooooong train ride. Big fan.

Really great customer service friendly guy taking orders very polite smiley and the service was fast and efficient!

No words....tried to order a burger. Server overshouted by grill guy to say, "WE'RE OUT OF THAT, ARE WE STILL OPEN?!?! TELL HIM HES ONE MINUTE TO ORDER". Website suggests open till 11pm, turns out this means 930pm. Suggested he could phrase that differently. Shutter slammed. Awful. Note this is 52nd 1 star review.... (5 years later they replied....)

Great fast service, friendly. Recommended for on the travel.

Fast and friendly staff. Very helpful.

staffs are very kind, vegetables are fresh!

Lovely friendly staff making travelling at Xmas time bareable

Great experience was there about 12.05 today the gentleman on the counter was amazing. Should be running his own unit or a bar....Defo great service well done. FOOD WAS HOT AS WELL

Possibly the best service I've ever received from a fast food outlet. Courteous, friendly, couldn't do enough to help. Tom, really cheered up my otherwise miserable morning. Much appreciated, Thanks

It was amazing good service and everyone had a lovely smile Oder code 2781071

David and Fatiha are amazing service and lovely smiles to me make my day!!❤️

Josh was very helpful perfect service

This burger king is top tier, never been let down. The manager Tom is ace , thank you for your service 🫡. Onions rings were exquisite.

I just ran at these guys demanding food within 5 minutes else ill miss my train. I didnt even tell them what i wanted just asked for food and fast. The lads sorted me out sharpish, boss burgers, boss service, boss timing.

I would like to thank MELISSA for a service with excellence and a smile during my visit to the store the other day. Thanks for the cup of water too Thankyou God bless you!

Really helpful server & really tasty food!

The manager(I believe his nane was Tom) was very helpful with my order

My train from Liverpool to York had been delayed & missed my connection to Huntingdon. Grabbed a double cheese burger quickly but couldn’t wait for fries to be cooked. The chap at the till sorted out a few fries to keep me going. What a star 🤩

The Whopper was tasty with good veg. Staff were really polite. If you are stuck at York and want something to eat, this is a great choice.

£9 for a chicken burger. Seriously?

The person who attended to me was Josh! It was my first time, and his excellent service made it worthwhile! Thanks BK. Thanks Josh!

Great service tom the manage is friendly and happy to happy help

Was served by Tom who delivered a 5* service as always. Friendly customer service and the food was excellent

Served today by Melissa, very warm and welcoming, very quick with the order when I was in a rush to get a train, a refreshing change to what is usually a very bland experience with other fast food vendors.

Service provided by Tom was very efficient and friendly

Food took ages and staff are just sat chatting in the back

After a long day of travelling, to be greeted and provided service with a smile, was a lovely way to end the day. Thanks to Josh B for ending the day on a happy note and for the great customer service! Only reason for the 4 stars was because the burger was a little dry :-( but all in all, happy customer. Thanks Josh :-D

Great service and friendly staff. Great food quality and ordered quickly.

Staff was so cooperative, Just really enjoyed the service.

The burger was very basic but customer service was brilliant. What a lovely guy serviced me and took time to explain the different things. No seating.

Great staff, very friendly and always welcoming!

Best Burger King in the North East, staff are friendly and engaging and accommodated my requests. Atmosphere could only be described as a 1930s Railway vibe with an excellent view of the trains.

came today, food came really quick great customer service from tayo and josh they was extremely knowledgeable and helpful with my dietary requirements

Closed? Got here at 8pm supposed to be open while 9pm.... thanks a lot!

Got my train and my burger because the service was quick, the server tayo was nice and efficient really made my day 😄

Lovely team here it was clearly busy however the young lad on till was positive and helpful I believe his name was dj. Helped pick food for me and my wife

I was served recently by a lovely young man calle djay he was lovely and polite and made sure that me and my partner had a great selection for our meal!

I was served earlier by one of the members on till called jay I believe he was great made sure I got my meal as quick as possible as I was in a rush lovey guy!!

Dismal. I don't expect much from a station but this was awful. No menu other than ads for £12 specials. I eventually managed to order a bacon double cheeseburger on its own. £6.10. Dry and cold. I wish I'd gone to Sainsbury's. Brings the brand into disrepute. Avoid.

It’s a really small shop but good food and service was great

Excellent service and very neat and clean as a brand standard. Well done See you soon.

Amazing food the staff are so polite especially the manager and the guy who served me

Great food and fast friendly service

Brill customer service by Ash and Jay. Nothing was too much trouble for them, even when I changed the order.

Food was made to order but was still cold and poor quality. Don’t understand if you make to order how it can be cold. Very disappointed, will not use again.

Super friendly and accommodating