Burger King in York

I’ve been twice now while rushing for a train, and both times I have been presented with burgers with absolutely no structural integrity. If I’m discovering that my burger had gherkins *on the final bite*, then it’s simply not a good burger. The service was… an experience. Both visits, I was served by the same person—an individual who, despite sipping an energy drink, radiated the aura of someone completely drained of life. Each time, I had to ask the poor creature to repeat themselves three times before finally deciphering their mumbled question. As such a prestigious fast food chain, I expect my surplus spending to return dividends in quality but I was sadly mistaken. Not my finest fast food encounter.

Really quick and friendly service!

Visit regularly on my commute, Josh is great

Fast service, hot food, lovely staff

I wish I could leave a 0 star review. Me and my husband had 2 beef burgers from here yesterday and were both violently throwing up the food on the train home and all night long. God knows what has happened but it has put me off Burger King the rest of my life. 🤢🤢🤢

Great, quick service. Food was hot l, which is always a bonus from a fast food place. Staff were great. Will come back for sure.

Ash and Jake had a lovely attitude. The food was freshly made and quick

Jake was an absolute star ! helped me choose something to eat and i couldnt thank him enough !!

Lovely staff. Happy to help when I queried availability and wait times.

Your staff member is disgusting. I never leave poor reviews but the man who just served me has set a new low for service. All I asked for was a whopper meal with no sauce and he talked down to me so much I felt as though he was saying I wasn’t good enough to order from him. He said something and I misheard and thought he asked what size so I said “regular” and he said “no I’m asking about your modifications. No ketchup? No Mayo?” I said yes neither he looked me dead in the eyes and said “do you even know what a whopper is?” I take trains every other week and come here very regularly. I order the same thing. Yes sir I do and no one has ever had an issue other than you. After a lovely lecture about how this isn’t a McDonald’s I finally got to pay for my food and he slid my drink over to me with a dirty look then plonked my food down and sarcastically said “I hope you enjoy it”. I work in customer service I know customers can twist words in reviews but I said nothing and I mean nothing to antagonise this man other than my order and the word “yes” to his patronising comments. Disgusting honestly.

Had a stop over in York for work and decided that burger was a good option, staff were very friendly and helped me pick something that I could actually eat due to having a few allergies. Was very happy with how patient the staff member was with me I will 100% go again for the great service

Service and atmosphere is good for being in a train station however my chilli cheese bites were cold and they got my burger wrong. Although I'm sure it was probably just a one time thing as they are usually quite good.

Worst service. The burger and the price to be expected Service and attitude absolutely shocking. Girl with mock pink hair. Was smelly dirty and could not be bothered. Never ate my food was put off and disappointed

Fahira was really helpful in helping me choose the best dish, chicken sandwich, expertly cooked by Toni. Delicious.

I ordered "Bacon Double Duo" meal, and when i received it, there was tiny burgers and barely any bacon in it and ofc no Sauce on buns. (Dry burgers) And i didn't received my large fries, i only got mega salty cheesy bacon loaded fries.. + they didn't give refund if you are not satisfied with your food, at the end you have to feel like it's your own fault for ordering and not receiving what you expected.

I was served today by a younger man with long blonde hair and such a wonderful attitude. He was just lovely. Truly made my day. His demeanor was just absolutely lovely. Thank you again

Ash and Toni amazing service and lovely smiles to me make my day!!❤️ the burger is very tasty .

Dj on counter sorted us right out. Rapid service will be back again if only other burger kings where like this.only down side was the price comparison to other burger kings cheers

Just had best burgers king of my life been a big Macdonald man for years not eny more Burger kings my new go to the flavour and speedy service from ash at the till was amazing he recommend chilly cheese bite to me thay knocked Macdonalds out off the park this is a must visit if your in the station A***** service

Was very impressed with the quickness and temperature of the food

Had amazing experience today at york station burger king cant fault the food and definitely cant fault the service thanks connie for making sure we were satisfied with our order look forward to visiting you again soon

Siempre listo para un BK descarado cuando venía a York por trabajo, me recibió un caballero calvo más grande (tenía una placa de gm) que tenía la cara de trueno Pedí mi comida, me dijeron groseramente que esperara en la siguiente ventana, mientras esperaba a una joven caminaba dentro le tomó años traer mi comida ya que estaba de pie hablando con la joven que parecía muy incómoda y unos largos 15 minutos después finalmente conseguí mi comida Estaba más que descontento con ella, hacía frío y sabía como si se había dejado para la mayor parte de la tarde, pero desafortunadamente no tuve tiempo para quejarme ya que estaba esperando mi tren de regreso No voy a volver a burger king y le sugiero que no pierda su dinero o su tiempo

Fastest Drive through ever Fresh food and lovely staff 10/10

Acabo de gastar 3 libras. 15 para un negro americano normal servido por un joven grosero. Mejores puntos de venta de café están disponibles en la estación, lo sé porque los comparé. Absoluta estafa - apagado.

Fariha who works at the Burger King in York train station just made my day, what a lovely woman. Really, really good sercice

Lovely lady serving and food nice and fresh.

Very nice customer service and friendly staff, I spoke with Fariha she was very nice.

All staff are very kindly and food are amazing And reasonable price actually I I want to come back for enjoy good food and service ,,,, everybody think that fast food are under service but actually. “Isn't“

It's neither good nor bad, it's the taste of a chain restaurant. Since it's a station, it doesn't require any special effort to make money, and things like packaging are complicated.

Me and family were waiting for a train yesterday afternoon. I wanted to praise Jake’s service who was going above and beyond to deliver. He was taking orders as we as preparing them too. Seems like there were only two members of staff to run the whole unit. I’ve asked Jake for no salt on the chips and he kindly did so. I really hope he will get celebrated for his hard work. Well done Jake!

My girlfriend and I went to this Burger King on a busy Monday evening 2 weeks ago expecting substandard service and food. The food was what's to be expected, but it does the job. The service however was next level, Josh who was working the tills handled the busy shop with the skill and concentration of an RAF Fighter Pilot. Providing calm, collected and efficient service, making sure everyone got what they ordered in good times plus a smile and an extra side of friendly banter. My girlfriend and I both vote Josh to be the next burger king. Thanks.

Restaurant in the middle of the station that does not have table service or its own tables in addition to being quite expensive for what it is. the food is ok.

Él es Jake, era muy malo. Pregunto algo sobre Berger y luego contesto con mucho agrado. No sabe cómo hablar con los clientes. Mal servicio y me disculpo por él.

haven’t been to BK for years but went after an open day and was waiting for a train. the staff were lovely, recommending dishes to my grandmother who had never been before. the prices are great, and the quality is not processed, it feels fresh!

Dont go to this burger king at York station had food poisoning from a burger wasnt cooked properly must be new staff as staff dont look that much clean either AVOID AT ALL COSTS UNLESS U WANT FOOD POSIONING GO ELSEWHERE WAITED 20 MINUTES JUST FOR A BURGER AVOID LIKE THE PLAGUE

Absolutamente espantoso el personal y la comida para acompañarlo esperó 20 minutos consiguió comida fría nunca comprará en esta sucursal en la estación de York el personal no está interesado en que los clientes hablen lejos durante unos buenos 15 minutos la comida baja por el conducto y después de esperar hasta que terminen de hablar para obtener orden necesitan aprender habilidades de la gente como nosotros la gente paga por allí los salarios espantosos el personal desaliñado de servicio al cliente también EVITAR COMO LA PLAGA

Josh and cam were rushed off their feet and doing the best they could. They are amazing at their job but feel they need more help as we are a gem party of 20 and people nearly missed the train due to being short staffed

Great vibes, lovely staff. Josh was ace!

I'm normally not the biggest fan of BK however the staff were really nice and so was food! It was piping hot and the chips were fresh! Also one of the lovely workers gave me a their spicy mayo sauce for free which you normally pay for so 10/10!

Absolutely amazing service from Fariah, Ash and Josh. The food was made at speed and was very nice. Definitely would go again.

I forgot to take his name but just bought from this station and the man serving was a one man show, with a huge smile, helping quite fussy customers with energy and grace. Visit for him alone

This was the worst, ever! After a hectic day in York Hospital we were dashing back to catch a train, very limited choices on Station so we decided to grab something from Burger King. First and last time. It took ages due to staff standing having a chat, the chips were piping hot the burger almost cold, horrible and inedible. No time to return it.

Two gentlemen working this evening, and they were absolutely fantastic. I had a bit of a rough day getting to and fro trains, and they just were really friendly. The food is great too, but the friendly service is why I’ll stop and say hi next time I pass through York, really excellent team, thank you!

Efficient service, nice burgers.

10/10 got a lovely man serving my food, highly recommend if in a hurry or looking for some food to enjoy!

Awful. Almost uneatable burger in dry as dust roll. I have eaten here before and it's always disappointing. Go hungry instead.

Staff here are always very friendly. Food is always served quickly with a smile.

Good food fast service thanks josh

Quick and friendly 🙌 cannot fault

Slow staff that hardly respond customers, but the main problem is what happens to the sizes of the burgers , kids size burgers at full price, never again .

Quick service, kind and professional team. Zack was great and served with a smile.

Lewis the shift manager was fantastic, always come here on my break and they always cater to my needs. They always add extra cheese sauce on the loaded fries could not fault the service ever. Always an enjoyable experience here.

Josh and Tom fantastic service at burger King in york train station going above and beyond to please the customer

Joshua at the York train station was brilliant at serving me and our family very accommodating.

All I wanted was a cheeseburger, nothing fancy. What I got was this in the picture attached, Disgusting value for money.. £4.24 for this... Be warned if you're hungry and fancy a burger at York station

Jake was very friendly and helpful, order was hot and fresh, great customer service

Great service. Fast and efficient, just what you need in a station environment. Food cooked to perfection and counter staff friendly and helpful (Jake serving on this occassion). Have used a few times when in York and always exceptional service.

Great service from the team thank you

15 minutes to spare between trains so plenty of time for a quick B/K takeaway yes? No! I paid £12 for a meal and was still waiting 10 minutes later as my train pulled into adjacent platform. No other customers and no sense of urgency from the staff so I'm £12.00 lighter and still hungry. Call me Mr. Cynical but I reckon it seems an easy scam to take our money and they take their time.

Great outlet of Burger King! Amazing service!!

A regular fast food place, This is a great place to get something small to eat!

Was there today with my brother for dinner and the service received by the two staff members (one was probably the manager) was helpful, polite and humorous. The food was very quick and piping hot too! Couldn’t fault this place and leaving a review due to the excellent customer service received by the two guys. Definitely coming back next time!

Really lovely staff, super busy day but they absolutely smashed it and were really lovely and helpful. Thanks guys!

Had a very stressful morning, was hungry and Tom was so friendly, kind and helpful. Good service

Fantastic experience. We came on our way back home with our 2 young children. We were served very quickly and the service was most pleasant. Very smiley friendly staff. And wonderfully hot fast food. We will definitely stop by again if we come to York. Thank you. :)

Great staff. Good was quick and fresh.

Treated myself to a burger on my way to work. Delicious and Tom who served us was lovely

Friendly staff, helpful. Great food.

Gave me free cheese 10/10, great customer service :)

They stop serving burgers 15 minutes before they close as they clean down everything before they actually close. Disappointment

Really nice no issues Enjoyed food

Tom was excellent, an asset to Burger King

Great, friendly service from Fahria and Tom. Food was yummy!

Tom served us this afternoon - he was engaging, funny and informative. Started my journey off with a good laugh and smile!

Service was polite, helpful and swift

Great service exceptionally fast and tastes great

Burger King is a cheat day favourite and I always call when passing through York if time allows it, today I had 25 mins between trains and was looking forward to a burger, the usual lady who is amazing wasn’t there and the 2 male staff just stood and looked at me I waited 5 mins and no one came to take my order, this is a train station and people have limited time you ether need more staff or better organised/trained staff just an acknowledgment would of been nice and would of given me a bit more confidence I would get my food in the time I had, I walked away without my burger.

Great service. Ash was efficient and good communication.

Great service :) friendly folks!

Professional service, great food, was issue with cash register that was dealt with the grace of a thousand swans and the swiftness of a hawk chasing a big mouse. Exactly what I needed after a looooooong train ride. Big fan.

Really great customer service friendly guy taking orders very polite smiley and the service was fast and efficient!

No words....tried to order a burger. Server overshouted by grill guy to say, "WE'RE OUT OF THAT, ARE WE STILL OPEN?!?! TELL HIM HES ONE MINUTE TO ORDER". Website suggests open till 11pm, turns out this means 930pm. Suggested he could phrase that differently. Shutter slammed. Awful. Note this is 52nd 1 star review.... (5 years later they replied....)

Great fast service, friendly. Recommended for on the travel.

staffs are very kind, vegetables are fresh!

Lovely friendly staff making travelling at Xmas time bareable

Fast and friendly staff. Very helpful.

Great experience was there about 12.05 today the gentleman on the counter was amazing. Should be running his own unit or a bar....Defo great service well done. FOOD WAS HOT AS WELL

Possibly the best service I've ever received from a fast food outlet. Courteous, friendly, couldn't do enough to help. Tom, really cheered up my otherwise miserable morning. Much appreciated, Thanks

It was amazing good service and everyone had a lovely smile Oder code 2781071

Josh was very helpful perfect service

This burger king is top tier, never been let down. The manager Tom is ace , thank you for your service 🫡. Onions rings were exquisite.

I just ran at these guys demanding food within 5 minutes else ill miss my train. I didnt even tell them what i wanted just asked for food and fast. The lads sorted me out sharpish, boss burgers, boss service, boss timing.

I would like to thank MELISSA for a service with excellence and a smile during my visit to the store the other day. Thanks for the cup of water too Thankyou God bless you!

Really helpful server & really tasty food!

The manager(I believe his nane was Tom) was very helpful with my order

My train from Liverpool to York had been delayed & missed my connection to Huntingdon. Grabbed a double cheese burger quickly but couldn’t wait for fries to be cooked. The chap at the till sorted out a few fries to keep me going. What a star 🤩

The Whopper was tasty with good veg. Staff were really polite. If you are stuck at York and want something to eat, this is a great choice.

£9 for a chicken burger. Seriously?

The person who attended to me was Josh! It was my first time, and his excellent service made it worthwhile! Thanks BK. Thanks Josh!

Was served by Tom who delivered a 5* service as always. Friendly customer service and the food was excellent