Burger Drop in Newcastle upon Tyne

Served by donia brilliant service food was amazing highly reccomend.

Amazing food and amazing service, so accommodating during Ramadan too!

Food was great, its more of a take out with an area of booths at the side, wood folks, drinks in cans etc. No parking. I enjoyed the burgers very much. Staff are friendly.

I was served today by Lucia and Arsh (I hope I spelt those correctly) and I had come to break my fast while driving down from Scotland to the south and I can hands down say I received some of the best experience I have ever received in my life. The store was very busy with takeaway orders but this didn’t compromise the food quality or service not in the slightest. I would highly recommend anybody to try it out!

Was served by Donya a really great experience we decided to try the drop experience platter for me and my daughter 2 juicy burgers any from menu with large loaded fry’s 3 slices of thick juicy brisket and 2 milkshakes for under £40. Well and truly stuffed a great ambiance and music in the venue. Staff allways want wing to help definitely recommend to others

Big massive, Great Price and unreal food Staff were amazing aswell

Food is always great. Normally order a delivery but sat in for the first time and service was gold standard. Donya was warm and friendly, happy to answer my questions and give suggestions for my child too.

Best halal burgers in Newcastle follow Halaalnewcastle on IG for more reviews

Women at the tills taking orders rather rude and aggressive. Slamming things at the counter just because there was a few customers waiting in the que.

Delicious food, good service. Dania is super helpful. We couldn’t wait to picture before eating 😋😋😋 so yummy. Kids enjoyed the experience

First time here, service was friendly and informative, burger was amazing (my daughter’s word). Definitely be back.

It's hit and miss. The burgers buns were stale and the chips were too cold. We couldn't eat it.

Great burger, and very friendly staff. Highly recommended.

Amazing staff and really good food

After having a takeaway from somewhere else we fancied something sweet. £4.90 for a tiny piece of frozen cheesecake. After letting it defrost it was nice but not a fiver nice given the size of it.

Staff are extremely kind and helpful food is amazing and well priced and the redecoration on the inside makes it feel like a quality experience

Service was great, Donya had us sat at our table and with menus as soon as we walked in the door. Food was great. Rated 3 for atmosphere as the place was freezing cold, however understandable with it not being busy. Pointless keeping a place warm with no one in it. Would happily visit again.

Staff brilliant food really good

Been here two times Fantastic food with fair price.kareal welcomed us patiently and cheerfully. What lovely staff called Dony Lovely place for special fast food date

Foods always great and the waitresses, are always incredibly helpful

Services was nice. Food was tasty but a little cold.

Amazing food and service. Best burger I’ve had!! Super value. 2x smash Burgers Wings Tenders Donna fries 2xbillionare milk shakes £38…just wow. Service from Donnia superb!

Amazing service from this girl who works at the till called Donya she was so great I’m even considering in coming back again tomorrow. Thanks Donya I love you

Great burgers and great service. I believe our server was called Donna. Would highly recommend

Excellent service from Donya 5 stars enthusiastic lass 😅 class

Very good burger. The place is beautiful

Yesterday I have ordered the platter from this branch. It was one of the worst food I have ever had. The burgers were very very dry and meet was very fatty. The bacon drop and onion burger both were really bad. The wings was very old and it had a taste as when you leave the chicken for long time after cooking. Even the fries was with a lot of meat fats. Literally, I was very disappointed, although it is not the first time to order from BD.

Waitress Donya nice and friendly service.

Made the trek all the way from Hartlepool, well worth the journey. Exceptional food, service and experience, burger drops where it’s at people

Food was lovely and Donye was absolutely amazing, cherry, friendly and very helpful.

One of the best smash burgers we’ve ever had. Will definitely comeback for more. Service was also outstanding

Amazing flavour with the onion smash

Donya was very friendly and had good product knowledge. Overall service and food very good 👍🏽

Awesome burger, Amazing staff, Great place. Get your milkshakes made by Donya. She has magic hands 🙌🏾. Highly Recommend.

Great food and friendly staff 👌🏼

Great atmosphere, nice place to eat out. Ordered the burger drop platter. Best thing off the menu were the amaaazing ice cream shakes! Worth a try! Rest of the food was good, not the best but maybe because everything was cold. We ordered the grilled onion burger and fire burger. Disappointed with the fire burger- literally zero spice/fire. Otherwise the loaded fries and brisket were good, just gone cold hence diminished the experience. Wings were pretty nice as well.

Collected an order from here on Sunday afternoon. No customer service at all from the lady behind the counter, who shouted "can i help ya", no "please" no "thank you". Slammed the deliver package on the counter and didn't say a word. I'm a regular collected from both west road and heaton branches. Please train you staff to provide a respectful service

Class food for price Service is mint Danya was really patient with us ordering and the food came out class 5/5

Donya was lovely! Fab food Great time🤘🏻

Great food at reasonable prices and never left hungry tasted great!!!!@

Very nice place to have yummy burger

Just came by for a lovely burger & service from Donya was top notch. Thanks again

It’s was very lovely place and I loved it so much.🥰🤌🏻

Lovely clean place. Good quality food and service was great too.

This is the platter for 2 for £38. Came with 2 milkshakes. We will be back.

Donya is the greatest waitress of all time !!! Service was fantastic and the food is amazing 👏

Decided to dine in and food was amazing! The recommendation from the waitress to get the fire chicken drop burger was well worth it as was amazing and had just enough spice for my taste. The seasoned fries were also top notch and goes well with the burger. Amazing customer service and waitress, Donya, was really helpful and polite. Highly recommend this place.

Food fantastic and friendly service

The food was good, donya had good product knowledge

Great service provided by Donya! Tried both the cheeseburger and the chicken burger, and I must say, the portions were generous and the burgers were nice.

New girl at this store very helpful and service was top notch.

I have ordered from here quite a lot just got a burger deal with loaded fries the burgers have completely changed they literally just came with overcooked frozen chicken strips inside burned vegetables and literally no sauce also the the loaded fries were so burned they were literally solid and broke up like crisps when bitten into nearly broke my teeth surely they have noticed this and blatantly tried to cover it up with cheese and toppings I’ve not even eaten half of them I’ve thrown them in the bin and the burger was disgusting wont be ordering from here again this was one of my favour burger spots but they don’t taste anything like they did a few month prior went completely downhill charging £15.50 for frozen overcooked food keep your money and avoid this place

Food was fantastic great value for money

Lovely Place , Lovely Food. All good

Very good service from Danya! Food was great and came out quickly after ordering

Lovely food, great service and good vibes!

Sakura was great, she made our evening amazing with her beautiful service with a smile thank you, highly recommended!!

Very nice, modern place. The staff, especially Donya were extremely helpful and the food was great value for money.

Came with my boyfriend for our 2 year anniversary, both got a drop platter each. Food was amazing and the service was top notch. Perfect little place for the price

Outstanding food and service. We were greeted when we walked in and our server, Donya was friendly and helpful. The burgers were absolutely delicious and great quality and size for the price. Loaded fries were also really good and my wife loved the Oreo and kinder milkshake. Id highly recommend dining here to anyone who loves burgers!

Turkish drop burger was amazing. Quick and pleasant service.

The costumer service is excellent. Very friendly staff x Donya

Always a treat whenever we dine at Burger Drop. Food’s always great and their nutella brownie coffee milk shake is to die for. Today we’ve been served by Donia and the other lady who had been really accommodating, approachable, and cheerful. Would highly recommend to those who haven’t been yet, you won’t regret it.

Supposed to be good value but I found it was £12.5 for a “brisket” burger and chips, no tap water and sauce 50p a pot. Additionally only sugared off brand drinks available, can’t get a Coca Cola/spite etc. Additionally the toilet was out of order.

Absolutely smashed , went down a treat just like the biscoff milkshake

Service was excellent, our waitress Donya was super helpful, probably the best burger I’ve ever had, music was a bit weird, but other than that no complaints.

Donya was a pleasure to meet and lovely customer service all round. The burgers were delicious

Danya served us and brought out food. Couldn’t help us enough. Fantastic service. Food was beautiful too, highly recommend

Donna was a nice person and helped thx you I liked the food

Lovely food, lovely staff. Big shout out to Donya, excellent service and charming smile.

Unbelievable food! Would recommend

The service was really fast, and the waitress was really friendly and helpful. This place has the quality of five guys for half the price. If you’re near here I definitely recommend it. My only complaint is that the seating is pretty cramped, but the quality and value definitely makes the sacrifice worth it

Amazing food for such a good price. Great seating as well, which is also very clean.

Food excellent quality amazing for the price. Staff lovely and friendly. Danya lovely.

Amazing service by the girls at the front! Super sweet and made the experience so much better! :)

Had an amazing time, the food was delicious and the girls at the front were sweet and friendly:) amazing service!

I haven’t even finished my meal yet a feel I have to leave a review. Excellent service from the staff also Donya and another girl at the front took extra care in their service, one made sure everything was ok and another made sure I had what I needed ketchup cutlery etc. Brilliant food. Best burger I’ve ever had. Will recommend to everyone 😋😋😋

Nice and clean place. Food was great

Donya was really supportive, really enjoyed the burger, will defiantly be back again.

Slaw burger was Lush and service by Donya was amazing too. Definitely visit Burger drop

I always come here when I am working in newcastle. The food is really nice and staff are always helpful.

Had a 50th meal there , food was amazing staff were attentive and freindly . Would highly recommend

Great quality food. We were quite early so maybe the chicken on the chips could have been hotter. Lovely Ambience and tables. Not our taste of music. Excellent service. This place is nearly as good as the places in our Manchester 😜

Brilliant food, amazing service, all around smashing place

Got a delivery food luck lovely and Most of it tasted great until I got to the chicken wings Took one bite and automatically knew that the chicken was under cooked. Check the wing to see that It was still pink upon ringing the store. The staff were taken the Mick in the background about me. Complaining about the chicken wing, and when I also send pictures to confirm that the chicken wing was still row they Said it was a Vine, as you can clearly seen the picture. That is not a Vine. We'll never be ordering

I have loved this place so much for the last couple of years that I had to bring my friends and family here including work colleagues too. Really nice place for beef burgers of chicken burgers of even Kebab burgers, they’re only unique. And then to top it off, they may sell the best milkshakes around too.

Front members need to be more professional.

Great food, great service by donya

The food was beautiful! I ordered 4 burgers and chips and it didn’t take long at all we weren’t sitting for very long until food came. Our server donya was lovely she made the atmosphere so much better very approachable too! Definitely coming back again

My second after first opened. Really enjoyed it . Will be back !

First time I try their burgers, prices were far too high for the quality of the meal. The food was cold, and the overall taste did not justify the cost. I was really hoping for a better experience, but I left feeling like it wasn’t worth the money spent. I recommend Friez & Burgz, way cheaper and better.

This was our first dine in at Burger Drop, as soon as we walked in the lady said there were no seats when we could clearly see 2-3 tables empty. She realised her mistake and apologised straight away then welcomed us in. Food took a while to arrive but they only gave half the food and seemed lost when we asked for the rest. They took away our receipt to confirm the order (which we never got back) and still had no idea what we ordered and kept coming back to double check. We finally got the rest of the food however by now the other food went cold and all the burgers were overcooked and dry. The chicken wings were nice though but overall it was a bad experience and £70+ wasted basically. We asked for sauces and cutlery etc but they took ages so we had to get up and get them ourselves. They did bring some sauces over right at the end but then we had nothing to eat it with as we had finished all the chips. It would have been nice if we got an apology at least for the bad service but nothing at all unfortunately. I normally never write bad reviews but this one just had to be done. Not a great start to New Years!! Would have put some pictures on here but the whole service just dampened the mood and we just didn’t feel like taking any.

Burger was nice. They didn't put my fries in the order. The loaded fries were drowned in chilli sauce. Whole order arrived cold. Tried to ring 5 times and they never answered.

Tower platter was great value between 3 or 2 hungry people. The thick shakes were also very nice, recommend the white choc, biscoreo and Mango shakes

Got bacon drop couple of days ago and been ill for 2 days. Usually nice food and had not been in a while since they where closed due to renovations, think it must have been dodgy meat as didnt taste the same as i remembered also not busy at all so must have lost customers due to dropping standards, wont be going back and recommend friez n burgz as its cheaper and better quality also doesn't make you ill !!!

I came all the way from Middlesbrough to try this place. I enjoyed it, 10 out of 10 would do it again, as you Geordies say "Wye aye, Doon the up"

Absolutely loved everything , food was spot on , taste portion everything yummy Staff were so lovely and not to mention Orders were on table so quick ( si you won’t wait that much ) ♥️

Ordered food Dec 2024 can say this was probably the blandest food I've had. I've had food from here earlier in the year and it was good, where I'd reccomend it. Not sure what's happened may have been whatever batch I've got, regardless it's like the patties and shredded beef had been marinated in water before being cooked with no seasoning. Dissapointing as it didn't live up to the presentation. The salt that was put on the food was patchy aswell where some parts you'd get a hit of salt and most of the other parts you'd get nothing. Even the sauce that was used on the wings was overpowering. The patties and beef didn't feel quality either. The only thing that felt quality was the buns and packaging. The chips and wings itself was lacking flavour and quality. 100/10 on presentation, 0/10 on flavour. Really dissapointing and unsatisfactory. (also looking at their responses to the reviews here, seems like they point for you to go contact them on fb...)

Nice food in a very warm and very neat place 😊

I came here with my autistic son after his football training session we opted for the dip meal it was absolutely amazing, presented well, cooked perfect and a great portion for the cost we will be coming back. Seated in a chilled environment was perfect