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4.0

Based on 929 opinions finded in 2 websites

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Nº 926 in 1604 in Newcastle upon Tyne

Nº 28 of 53 American in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..beautifulmeatbaconspicycookedchickenbuncheesechilli

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Great food, great service by donya

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Narnii Khan . 2025-01-04

MORE AT Google

I have loved this place so much for the last couple of years that I had to bring my friends and family here including work colleagues too. Really nice place for beef burgers of chicken burgers of even Kebab burgers, they’re only unique. And then to top it off, they may sell the best milkshakes around too.

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Jorge Viegas . 2025-01-04

MORE AT Google

Front members need to be more professional.

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Tawfiq Ahmed . 2025-01-04

MORE AT Google

The food was beautiful! I ordered 4 burgers and chips and it didn’t take long at all we weren’t sitting for very long until food came. Our server donya was lovely she made the atmosphere so much better very approachable too! Definitely coming back again

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paige marshall . 2025-01-03

MORE AT Google

My second after first opened. Really enjoyed it . Will be back !

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Nadia B . 2025-01-03

MORE AT Google

First time I try their burgers, prices were far too high for the quality of the meal. The food was cold, and the overall taste did not justify the cost. I was really hoping for a better experience, but I left feeling like it wasn’t worth the money spent. I recommend Friez & Burgz, way cheaper and better.

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Fadi Ramb . 2025-01-02

MORE AT Google

This was our first dine in at Burger Drop, as soon as we walked in the lady said there were no seats when we could clearly see 2-3 tables empty. She realised her mistake and apologised straight away then welcomed us in. Food took a while to arrive but they only gave half the food and seemed lost when we asked for the rest. They took away our receipt to confirm the order (which we never got back) and still had no idea what we ordered and kept coming back to double check. We finally got the rest of the food however by now the other food went cold and all the burgers were overcooked and dry. The chicken wings were nice though but overall it was a bad experience and £70+ wasted basically. We asked for sauces and cutlery etc but they took ages so we had to get up and get them ourselves. They did bring some sauces over right at the end but then we had nothing to eat it with as we had finished all the chips. It would have been nice if we got an apology at least for the bad service but nothing at all unfortunately. I normally never write bad reviews but this one just had to be done. Not a great start to New Years!! Would have put some pictures on here but the whole service just dampened the mood and we just didn’t feel like taking any.

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Syeda Rajib . 2025-01-01

MORE AT Google

Burger was nice. They didn't put my fries in the order. The loaded fries were drowned in chilli sauce. Whole order arrived cold. Tried to ring 5 times and they never answered.

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Ross Fisher . 2024-12-29

MORE AT Google

Tower platter was great value between 3 or 2 hungry people. The thick shakes were also very nice, recommend the white choc, biscoreo and Mango shakes

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Aaron Cheng . 2024-12-27

MORE AT Google

Got bacon drop couple of days ago and been ill for 2 days. Usually nice food and had not been in a while since they where closed due to renovations, think it must have been dodgy meat as didnt taste the same as i remembered also not busy at all so must have lost customers due to dropping standards, wont be going back and recommend friez n burgz as its cheaper and better quality also doesn't make you ill !!!

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Jack Collins . 2024-12-22

MORE AT Google

I came all the way from Middlesbrough to try this place. I enjoyed it, 10 out of 10 would do it again, as you Geordies say "Wye aye, Doon the up"

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Usmaan Arshid . 2024-12-20

MORE AT Google

Absolutely loved everything , food was spot on , taste portion everything yummy Staff were so lovely and not to mention Orders were on table so quick ( si you won’t wait that much ) ♥️

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rokhsaneh asaadi . 2024-12-16

MORE AT Google

Ordered food Dec 2024 can say this was probably the blandest food I've had. I've had food from here earlier in the year and it was good, where I'd reccomend it. Not sure what's happened may have been whatever batch I've got, regardless it's like the patties and shredded beef had been marinated in water before being cooked with no seasoning. Dissapointing as it didn't live up to the presentation. The salt that was put on the food was patchy aswell where some parts you'd get a hit of salt and most of the other parts you'd get nothing. Even the sauce that was used on the wings was overpowering. The patties and beef didn't feel quality either. The only thing that felt quality was the buns and packaging. The chips and wings itself was lacking flavour and quality. 100/10 on presentation, 0/10 on flavour. Really dissapointing and unsatisfactory. (also looking at their responses to the reviews here, seems like they point for you to go contact them on fb...)

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M M . 2024-12-13

MORE AT Google

Nice food in a very warm and very neat place 😊

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Nana K . 2024-12-12

MORE AT Google

I came here with my autistic son after his football training session we opted for the dip meal it was absolutely amazing, presented well, cooked perfect and a great portion for the cost we will be coming back. Seated in a chilled environment was perfect

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Dani Dodds . 2024-12-12

MORE AT Google

Was abit chilly because of the breeze from door

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dannielle hall . 2024-12-08

MORE AT Google

Excellent quality every time. Burgers and shakes are amazing. Friendly service as a bonus.

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Shahram Khan . 2024-12-06

MORE AT Google

Very tasty burgers, fries and the best wings we’ve tried so far. Service 💯. Definitely recommend!

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Mary Picado . 2024-12-06

MORE AT Google

Great food, and great service. Definitely come back - many thanks. (early wednesday night so quiet in restaurant).

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James Telford . 2024-12-04

MORE AT Google

First time at Burger Drop. Have ordered take away many times. We were so pleased they offered a vegan option as my husband has a dairy allergy. The staff were amazing, Sakura helped us with our order. She was professional, polite and went out of her way to help us. Burgers were great. The vegan fries were amazing. Will definitely be coming back!

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Nazneen Khan . 2024-12-01

MORE AT Google

The burgers have changed since they first opened and unfortunately aren't quite as good as they initially were. Having said that though they're still of a higher standard than most places in newcastle. On a another note I personally am not a fan of the cola options here but their milkshakes are pretty good.

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Hhmmm . 2024-11-29

MORE AT Google

We had an amazing experience! The food was delicious, with generous portions, and the atmosphere was warm and inviting. We were served by Sakura, who was absolutely wonderful—kind, attentive, and truly made us feel special. It was our friend’s birthday, and to our delight, Sakura surprised us with a complimentary slice of cake. Such a thoughtful touch! Highly recommend this place for great food and exceptional service.

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S A . 2024-11-24

MORE AT Google

Lovely burgers and the cheese drip. First time trying and loved the food and the setup. Burger size could have been bigger, its not filling enough if you're a foodie. Overall, it was a great experience. Would visit again

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Asad Javed . 2024-11-24

MORE AT Google

This place is great, lots of options and reasonably priced for good quality food.

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Natalie McGowan . 2024-11-23

MORE AT Google

The food is just in an other level highly recommended

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kaoutar bourhim . 2024-11-19

MORE AT Google

If you wanna taste real burger you have to visit this restaurant westgate road branch really good and friendly staff and atmosphere was amazing definitely recommend and we’ll be back.

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dani mugg . 2024-11-18

MORE AT Google

The onion drop burger was really good. Went multiple times and every time they had no mushroom drop. The brisket burger and brisket loaded fries is absolutely great when they get it right, but 3/4 times it had big pieces of fat in them, even though we asked them to make sure they avoid this.

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Nastaran R . 2024-11-17

MORE AT Google

Ojalá hubiéramos comprobado estas críticas antes de hacer el pedido. hamburguesas no eran comestibles, Bollos no comestibles y todo frío helado. Solía ser tan bueno aquí, no estoy seguro de lo que ha cambiado.

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Harry B . 2024-11-17

MORE AT TripAdvisor

Very impressed. Love a good burger and this place didn’t disappoint.

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Victoria Turnbull . 2024-11-14

MORE AT Google

Amazing food and even better customer service.

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Xander Ettling . 2024-11-14

MORE AT Google

Relaxing place to eat a nicely made Burger, Loved it

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Dj Bykonz . 2024-11-14

MORE AT Google

Consistently provides excellent food. Lots of choice. Definitely recommend.

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Qasim Rahman . 2024-11-13

MORE AT Google

Wow wow and wow my first time ordering burger drop today and wish I done it way sooner absolutely 10 / 10 UNREAL

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Jade Ferris . 2024-11-13

MORE AT Google

Came today for the 1st ever time to burger drop and got the complete platter for 2 … unreal choices from the burgers to the loaded fries to the shakes … lovely spotless restaurant ,service brilliant very friendly place i will defo be back

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Alyson Wightman . 2024-11-08

MORE AT Google

The food was so good, and the stuff inside was the best.

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Mohamed Abd Elhay . 2024-11-08

MORE AT Google

The best burgers, but the korean sticky wings were amazing too!

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Samantha Fisk . 2024-11-08

MORE AT Google

One of the best burgers in the area hands down.

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Joe . 2024-11-07

MORE AT Google

Been few times I get chicken fajita fries all the time Last time my fries were cold you can feel they been cooked ages ago And ordered burger 🍔 chicken inside burger was over cooked nearly burned Staff are all students they have no idea how much they effecting businesse Owners needs to put attentions

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muhammad mohsin . 2024-11-06

MORE AT Google

This place was amazing the food was really nice I definitely recommend

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Michelle Akula . 2024-11-06

MORE AT Google

Excellent customer service, Axi was very friendly and nothing was too much. She made some good recommendations. The burgers are good but the wings and fries really stole the show. The were perfectly crispy and flavoured.

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aaniyat zahra . 2024-11-05

MORE AT Google

Lovely place with a wide range of burgers. Nice to have lots of chicken options as well as beef and vegan too. The service is excellent and attentive. Nice place for families.

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Melis Besen . 2024-11-02

MORE AT Google

Amazing service by sakura as always 👏

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Zayad Sha . 2024-11-02

MORE AT Google

Burger was very delicious especially the Halloumi burger!

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Ahmed Yosry Ammar . 2024-11-02

MORE AT Google

Amazing food, great customer service

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Ali Khral . 2024-11-01

MORE AT Google

One of the best smash burgers I’ve had! Highly recommend!

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Arantos Barhani . 2024-11-01

MORE AT Google

Friendly staff, amazing food, excellent tunes.

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Anna Ford . 2024-10-31

MORE AT Google

Person at the front desk was really nice

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Rose Clark . 2024-10-31

MORE AT Google

Food was absolutely delicious as always, quality food and gorgeously decorated! love it here. Would highly recommend

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millie henderson . 2024-10-30

MORE AT Google

Pre match burger, burgers were great, salt and pepper fries were class too. Had a shake to round it off. Nice place with super friendly service - will be back!!

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Robert Davison . 2024-10-30

MORE AT Google

Came to the Newcastle branch as someone who had never tried a Burger Drop before, but I am SO glad that I can now say that I have. The food was absolutely delicious and you can tell how fresh it is. I got the Texas Smoked Brisket Drop burger and it was delightful! The beef brisket was so soft and fell apart in my mouth😍 I will 100% be returning and trying more of the menu❤️ My only complaint is that our table was wobbly, but other than that, the whole vibe of the place feels very luxurious!!

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Holly Swift . 2024-10-30

MORE AT Google

Tried this place for the first time after seeing it on Google! Lol Amazing flavour. We got the fire drop chicken/ beef burgers and cheese loaded fires with the cola. Didn't like the karma cola.. but everything else was AWESOME! The smashed beef patty was juicy and full of flavour. The loaded fires were well seasoned with great flavour (bit stingy with the sour cream though). Over all amazing taste and great ambience. Definitely coming back!

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D Doc . 2024-10-29

MORE AT Google

Great food, fries are a bit salty tho but nothing bad ❤️

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Nova . 2024-10-28

MORE AT Google

What can I say about this place? Decor and seating 10/10 Food 11/10 Highly recommend Texas smoked Brisket Burger, Loaded fries with donner and the Korean wings definetlty needs finishing off with a nice thick milkshake! Trust me this place is a taste sensation!

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Imran Ditta . 2024-10-23

MORE AT Google

It was amazing and the food is very nice and lovely 😍

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Hayden Brown . 2024-10-22

MORE AT Google

Lovely space for eating in, speedy food with a great taste . Excellent menu choices , staff friendly with great customer service

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Sam Smith . 2024-10-20

MORE AT Google

I had a brilliant experience at this restaurant. 10/10 Chicken and beef burgers. Would definitely recommend for the price.

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maira . 2024-10-19

MORE AT Google

excellent food good atmosphere and cool interior

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FifaToGlory . 2024-10-19

MORE AT Google

I have been trying burger drop for a very long time and their taste has never failed me. Highly recommend. Randika and Viraja have helped us with recommendations with new items on the menu every time we go there.

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Sherin Fernando . 2024-10-18

MORE AT Google

Great customer service from Randika and viraja from the time I entered the restaurant. Love the new look and the welcoming atmosphere. Definitely a place to visit again for great food and great service. Cheers

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Adrian Fonseka . 2024-10-18

MORE AT Google

Best Burgers in Newcastle You should franchise the model in all U.K. cities Fabulous place well worth a visit

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phil Crawford . 2024-10-17

MORE AT Google

Food was delicious 😋 Staff very friendly Thank you Malik Vai Islam

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tania khanom . 2024-10-16

MORE AT Google

Best burgers and loaded fries in Newcastle!

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Andreea . 2024-10-14

MORE AT Google

Very good food and very good service. Very good deal for students aswell

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Abdullah okok . 2024-10-13

MORE AT Google

Bacon drop burger and chips. Probably the nicest burger I've ever had!

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rose marie cardozo . 2024-10-13

MORE AT Google

One of the best burger places in town. The burger was juicy and loved the spice used. I don't know what the secret is but the spice used both on the burger and the fries makes the whole experience even more enjoyable. The only thing I would say is the downside would be the fact that unfortunately they don't use real bacon. Turkey bacon does not even get close to the real taste of a bacon. Wish there was an option for those who prefer real bacon.

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Mana Mostaan . 2024-10-12

MORE AT Google

Would definitely recommend! Absolutely amazing food and the staff are amazing, we will definitely be back

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Laura Milson . 2024-10-10

MORE AT Google

Nice place to sit in and enjoy your food

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Mohsin Ashfaq . 2024-10-09

MORE AT Google

According to my son his burger was “another level”. Great burgers and great value. The lady who served us was extremely friendly and helpful. Definitely recommend and will be back.

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Erik de Greef . 2024-10-06

MORE AT Google

Amazing all round for the price!

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Josh Sharkey . 2024-10-06

MORE AT Google

Best burger in town. Freshly made and tastes great. Friendly staff as well. Highly recommend

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Thilina Wijayarathne . 2024-10-06

MORE AT Google

Delicious! Excellent customer service! The staff are friendly, and the overall experience is always satisfying. Highly recommend!

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Nishan Mallikarachchi . 2024-10-06

MORE AT Google

Popped into today welcomed by the lovely Olivia who couldn't have been more helpful if she tried. Throughly enjoyed my food and will definitely return 🙂

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Lewis Wity . 2024-10-06

MORE AT Google

Staff superfriendly and helpful Restaurant looks stunning 🤩 burgers okey..., interesting choice of side dishes

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Korridian . 2024-10-06

MORE AT Google

Awesome burgers. It's been a while since my last visit, and what can I say... simply Melt in your mouth!

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Imad Uddin . 2024-10-05

MORE AT Google

very demure, very mindful, very cutesy, very, lady like, very respectful 😍😍😍😘😘😘

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Laura Sumner . 2024-10-04

MORE AT Google

Great food, tasty, with an attentive, friendly service.

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Adrian p . 2024-10-04

MORE AT Google

The burger was tastes less wasted our money Fire Burger was not nice as described. Not worth even £2 they are charging £8.50. Not recommended to anyone it's waste of money.

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Smart Tech . 2024-10-03

MORE AT Google

Great service and yummy food. order from here all the time food is always really good

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Arisha Malik . 2024-10-01

MORE AT Google

Initially looked online, and all-looked good. A classic burger meal done differently to Mcdonalds (if about x2 as expensive). Arrived at the venue, but was not expecting a very Asian decor, in a burger restaurant, that is unusual. However, Fenham, Newcastle, is a popular Asian area. The decor was not to my taste at all. Don't get me wrong, I like a good Asian restaurant serving Asian food, but I don't think the decor worked here at all. Shame, as it looked expensive. I opted for the Burger Drop Experience (£19) and it arrived quite quickly. It was a horrible tasting brisket Texas burger and fries covered in all-sorts that didn't work either. It looked bad and made me feel to throw up. The additional chicken wings were red raw in the centre, with a very sweet jam-like spicy sauce on the outside (Jamaican). I didn't enjoy these either and was concerned for my health. In fact, all the meat tasted cheap. So much for the assurances on their website. However, the coffee flavoured shake was quite good, if a bit overdone and served in a plastic container. I went here for a treat to myself and ended up having a negative experience. I do wonder if they do it on purpose as they are Mi7. I wouldn't eat here again. I should have stuck to eating crisps, that would have been preferable and saved myself from that place and the bad experience there.

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Thomas L . 2024-10-01

MORE AT TripAdvisor

Best Burger ever , I tried Chicken Burger here and it was very very good.

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Pathan Arshad Khan . 2024-09-28

MORE AT Google

Excellent burgers, reasonably priced, very good first time visit

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Robin Batchelor . 2024-09-28

MORE AT Google

Excellent experience at Burger Drop, as always! The food was fantastic and service impeccable.

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Paras Junejo Seyis . 2024-09-27

MORE AT Google

Great juicy burgers, fantastic decor and lovely staff. Definitely recommend this place if you’re hungry for a top quality burger.

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Isaac Wood . 2024-09-25

MORE AT Google

Never tasted burger so delicious like this before, the beef especially. Thank you

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Rowa Hashim . 2024-09-23

MORE AT Google

Ordered today through Uber and I have called restaurant & also put in the comments that I want the beef to be well done. Unfortunately burger came not well done at all and so many red spot in the burger as if they want to make the opposite comment. So annoying!!! I will never ever order again!

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Sadeem C. . 2024-09-20

MORE AT Google

Went to have some food for dinner tonight and was greeted gracefully by Olivia. Her customer service and professionalism was excellent! She was very friendly and knowledgeable about the food which has helped us decide what to go for and we weren't disappointed. We also heard her talking to other customers with enthusiasm. Her energy was top notch as it radiates to other people! You need more people like her. Thank you so much and we will be back for more great food.

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Daniel Iftimie . 2024-09-15

MORE AT Google

Food has really gone down hill, was flying to begin with. It’s a shame really, they used to be a step above the rest. They always get orders wrong also which isn’t ideal.

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Jonathan T . 2024-09-14

MORE AT Google

Very beautiful interior in the takeaway, very cosy and clean. The grilled Korean wings were terrible, tasted like cheap slimy supermarket rotisserie wings with watered down sauce. Only get the hot and spicy wings which have been taken out the menu, those were fried and crispy. The burger was fire, could’ve used a bit more spice considering I got the fire chicken. Very expensive for what it is, could’ve got better on the west road especially for half the price. The loaded brisket fries were nice, brisket was a little rubbery but tasted good for the price.

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abid rihad . 2024-09-04

MORE AT Google

Food is always amazing here and staff are super friendly, can’t fault the place. I go for the grilled onion burger and brisket fries. Best food by a mile. Just tried the new IceBurg too - wow! Very indulgent!

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Khalid Khan . 2024-09-01

MORE AT Google

One of the best burgers I have tried and the staff is super friendly and helpful.

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Magnús Þór Ársælsson . 2024-09-01

MORE AT Google

Start with the positive, food ordered online and collected on time really positive friendly greeting. Great start Donor loaded fries tasted great but would have liked a bit more donor. However the main point was the burger and I had the Fire Beef which completely lacked any taste or heat for me. So overall I was left completely underwhelmed especially compared to other competing burger joints charging the same but delivering on taste. I would try another but don't want to risk wasting the money.😔

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Stephen Dunkley . 2024-08-30

MORE AT Google

Food was amazing Beyonce went above and beyond , she’s an asset to the team!

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Iqra Nawaz . 2024-08-28

MORE AT Google

Uber Eats me entregó una comida para llevar. No incluyeron el batido de leche de mi esposa. Tampoco incluían los utensilios solicitados, ni incluían servilletas -qué hamburguesería no incluye servilletas al comer hamburguesas- ESTE LUGAR. La ensalada de col estaba caliente y ahogada en el aderezo y no era comestible. Los chips estaban FRÍOS. Cuando intenté llamar bloquearon la llamada. Las hamburguesas luke - calientes eran sabrosas sin embargo, pero NUNCA pediría desde aquí de nuevo. Hazlo bajo tu propio riesgo. Terrible.

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andrew w . 2024-08-24

MORE AT TripAdvisor

Ordered a takeaway tonight. Food is delish, but despite coming 5 mins before collection time, everything was cold! Burger bun was also mega soggy. Food so nice but maybe better to eat in.

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Charlie P-W . 2024-08-23

MORE AT Google

Excellent food. Excellent service.

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Taha Elajnef . 2024-08-22

MORE AT Google

It's kinda hard to base a review off a delivery so eventually I'll have to come down in person The food is delicious, fresh and tasty and is a great option for a burger place and is up there with the best. Only thing I'd say is it's price. £24 quid for what I got is really good value and worth it, but I think it would reach full value if the loaded fries came as a full box portion sepertate from the wings Doesn't take away the quality though unreal

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Reece Hodgetts . 2024-08-22

MORE AT Google

My absolute favourite spot in Newcastle for burgers and the best loaded fries! Staff are always amazingly accommodating and friendly, and the food never misses 💯

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Monisa Shahzad . 2024-08-21

MORE AT Google

Food was unreal. Service was 10/10. Would absolutely recommend. Will be back again and again and again.

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Zakir Majid . 2024-08-20

MORE AT Google

🚫AVOID AT ALL COSTS🚫 Placed an order and said no salad or sauce on the burgers due to allergies they came caked in sauce and salad rang up to advise of the mistake and they said there wasn't anything that they can do and it was a minor mistake over £40 worth of food binned the staff were clueless and couldn't tell left from right! Burger was also cold and the milkshake tasted off!

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Laura Rawsterne . 2024-08-17

MORE AT Google

It's quite meh. The burger that I ordered was plain and not seasoned at all. It was a smash burger which needs to be seasoned well since it loses a little bit of its taste when smashed. I can neglect that but the service was abhorrent. I work in a restaurant as well and no matter how small the order is we present the customers a set of tissues to clean themselves afterwards. I wasn't. It was a good thing that I had tissues on hand or otherwise i would have needed to walk to the till or the washroom with dirty hands. I thought that tissues were in an appropriate place but they weren't. So I assume you only get them when you ask for them. Why? Because no SAUCES, if you want to buy a sauce you have to pay which is ridiculous. It's a burger joint, it's supposed to have sauces available for people to take or dispense, keep a bottle of Heinz and mayo around for people to take, walk a little further and go to any other shop and you will have access to either mayo or ketchup for you to take. This is absolutely childish. I have had burgers all over the UK but never have I had the experience of such bad service. Just yesterday I ate some fries at the Punch Bowl and the waiteress asked me if I wanted to have some ketchup or mayo with the fries, and all the bottles were conveniently placed. The fries were 4.75 against the 12 pound burger + meal that I ordered here. This is so so very wrong. Won't be going here again. Money better spent elsewhere where I am treated with a good burger, with some tissues to clean myself and access to sauces.

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Mohtashim Sadiq . 2024-08-16

MORE AT Google

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