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4.0

Based on 1.044 opinions finded in 2 websites

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Nº 944 in 1604 in Newcastle upon Tyne

Nº 29 of 53 American in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..beautifulmeatladybunbaconchickencheesechillicookedonionspicy

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Amazing food, from starter to dessert! Will highly recommend to my friends! 10/10 Staff are very accommodating and friendly as well! Worth coming back!

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Corinne Tuscano . 2025-03-26

MORE AT Google

Great burgers, great fries. Lovely staff

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Richard Moore . 2025-03-26

MORE AT Google

We visited on a Tuesday night. Served immediately. We ordered a Complete Burger Drop Experience sharing platter with a side of chicken tenders. Didn’t have any buffalo ranch wings so we ordered the Sticky Korean ones which were really good. Both had the Halloumi cheese drop burger that was made up of 2 smashed beef patties with cheese, sweet chilli and grilled halloumi. Burger was amazing but everything was good. Would recommend the warm cheese with the burger.. was amazing!

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robert marr . 2025-03-25

MORE AT Google

Classy place, burger was nice, I had the burger drop jalapeno hiracha sauce. Nice 👍👍💥

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phil mayes . 2025-03-24

MORE AT Google

Hamburguesa absolutamente abismal, posiblemente la peor que he probado, para colmo el servidor les hurgó la nariz y siguió sirviendo. Horrenda.

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Tdon66 . 2025-03-22

MORE AT TripAdvisor

Great food and service. Definitely come again 😃

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Raymond Marriott . 2025-03-22

MORE AT Google

Amazing food, tastiest burgers I’ve had in Newcastle. Service always top notch and super fast, prices great for quality, couldn’t fault it.

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Abid Hasan . 2025-03-20

MORE AT Google

Tasty burgers. Love the grill flavour and the fact that the burgers are not dry. Personally, I prefer two burgers than a meal

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George R. . 2025-03-19

MORE AT Google

Lovely food, staff very helpful

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Sean Adamajtys . 2025-03-18

MORE AT Google

Ordered for delivery, I paid on top for the quick delivery, food took an hour to arrive, it was cold, fries were like cardboard and just to twist knife the order was missing the drink. I paid 33 quid for a burger and fries, extortionate in the first place to end up with a cold burger and fries which weren’t even edible, disgusting service.

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Tim Leigh . 2025-03-17

MORE AT Google

You need to change the oil please.

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gul awiaz . 2025-03-17

MORE AT Google

Basically have got my order wrong or my food has been terrible inedible slop the last 4/5 times I’ve been. Avoid. Much better burger places out there. Expanded far too quickly and pretty clear profit goes ahead of loyal customers now. Rang shop back to complain about my order and the girl was laughing about it. Infuriating after paying well over the odds for a burger.

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dave . 2025-03-15

MORE AT Google

Básicamente he hecho mal mi pedido o mi comida ha sido terrible basura no comestible las últimas 4 / 5 veces que he estado. Evitar. Mucho mejores hamburgueserías. Expandido demasiado rápido y el beneficio bastante claro va por delante de los clientes leales ahora. Volví a llamar para quejarme de mi pedido y la chica se estaba riendo de ello. Enfurecido después de pagar mucho más de las probabilidades de una hamburguesa.

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dave u . 2025-03-15

MORE AT TripAdvisor

Burger and fries were cold when they arrived. They charge more on uber eats but service is not as good??

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Sean Fitzgerald . 2025-03-09

MORE AT Google

Excellent service and friendly staff and lovely food

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Hannah M . 2025-03-08

MORE AT Google

Ordered 3 full meals via uber eats from this store. No fries arrived with the meals . Rang the shop and was told to contact uber even though the store staff packed the bags wrong. They threw the blame onto uber who refunded the missing fries. Still didn't help the fact that there were missing items from the order. Email was ignored by staff when complaining. Store did not help to rectify the issue.

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William Thompson . 2025-03-06

MORE AT Google

Served by donia brilliant service food was amazing highly reccomend.

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Maria Hussain And . 2025-03-05

MORE AT Google

Spent £55 just to receive raw meat burgers 🕺🕺🕺🕺🕺

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Jamzy Cassis . 2025-03-04

MORE AT Google

Amazing food and amazing service, so accommodating during Ramadan too!

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Zara Razak . 2025-03-03

MORE AT Google

Food was great, its more of a take out with an area of booths at the side, wood folks, drinks in cans etc. No parking. I enjoyed the burgers very much. Staff are friendly.

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Simon Bladez . 2025-03-01

MORE AT Google

I was served today by Lucia and Arsh (I hope I spelt those correctly) and I had come to break my fast while driving down from Scotland to the south and I can hands down say I received some of the best experience I have ever received in my life. The store was very busy with takeaway orders but this didn’t compromise the food quality or service not in the slightest. I would highly recommend anybody to try it out!

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omar Sac . 2025-03-01

MORE AT Google

Was served by Donya a really great experience we decided to try the drop experience platter for me and my daughter 2 juicy burgers any from menu with large loaded fry’s 3 slices of thick juicy brisket and 2 milkshakes for under £40. Well and truly stuffed a great ambiance and music in the venue. Staff allways want wing to help definitely recommend to others

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Andrew Side . 2025-02-28

MORE AT Google

Big massive, Great Price and unreal food Staff were amazing aswell

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Aaron Wiseman . 2025-02-28

MORE AT Google

Food is always great. Normally order a delivery but sat in for the first time and service was gold standard. Donya was warm and friendly, happy to answer my questions and give suggestions for my child too.

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Siddiquha Ali . 2025-02-28

MORE AT Google

Best halal burgers in Newcastle follow Halaalnewcastle on IG for more reviews

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Asif Sankriwala . 2025-02-27

MORE AT Google

Delicious food, good service. Dania is super helpful. We couldn’t wait to picture before eating 😋😋😋 so yummy. Kids enjoyed the experience

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Ahmad Khalifa . 2025-02-27

MORE AT Google

Women at the tills taking orders rather rude and aggressive. Slamming things at the counter just because there was a few customers waiting in the que.

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Aribah ali . 2025-02-27

MORE AT Google

First time here, service was friendly and informative, burger was amazing (my daughter’s word). Definitely be back.

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Garry Coulson . 2025-02-22

MORE AT Google

It's hit and miss. The burgers buns were stale and the chips were too cold. We couldn't eat it.

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Hussain Yousef . 2025-02-22

MORE AT Google

Great burger, and very friendly staff. Highly recommended.

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Andrew Gouws . 2025-02-21

MORE AT Google

Amazing staff and really good food

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Tala Aytam . 2025-02-20

MORE AT Google

After having a takeaway from somewhere else we fancied something sweet. £4.90 for a tiny piece of frozen cheesecake. After letting it defrost it was nice but not a fiver nice given the size of it.

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Mick Lowery . 2025-02-17

MORE AT Google

Staff are extremely kind and helpful food is amazing and well priced and the redecoration on the inside makes it feel like a quality experience

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Danny Catherall . 2025-02-16

MORE AT Google

Been here two times Fantastic food with fair price.kareal welcomed us patiently and cheerfully. What lovely staff called Dony Lovely place for special fast food date

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yoones gheibi . 2025-02-11

MORE AT Google

Service was great, Donya had us sat at our table and with menus as soon as we walked in the door. Food was great. Rated 3 for atmosphere as the place was freezing cold, however understandable with it not being busy. Pointless keeping a place warm with no one in it. Would happily visit again.

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Jonathan Briggs . 2025-02-11

MORE AT Google

Staff brilliant food really good

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Bronson gallagher . 2025-02-11

MORE AT Google

Foods always great and the waitresses, are always incredibly helpful

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Mohammed Rahman . 2025-02-10

MORE AT Google

Amazing food and service. Best burger I’ve had!! Super value. 2x smash Burgers Wings Tenders Donna fries 2xbillionare milk shakes £38…just wow. Service from Donnia superb!

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Tony Kennedy . 2025-02-09

MORE AT Google

Amazing service from this girl who works at the till called Donya she was so great I’m even considering in coming back again tomorrow. Thanks Donya I love you

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Haviza salsabil . 2025-02-09

MORE AT Google

Great burgers and great service. I believe our server was called Donna. Would highly recommend

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Jimmy Tonkinson . 2025-02-09

MORE AT Google

Excellent service from Donya 5 stars enthusiastic lass 😅 class

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Gamerz rule . 2025-02-09

MORE AT Google

Services was nice. Food was tasty but a little cold.

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potters story . 2025-02-09

MORE AT Google

Yesterday I have ordered the platter from this branch. It was one of the worst food I have ever had. The burgers were very very dry and meet was very fatty. The bacon drop and onion burger both were really bad. The wings was very old and it had a taste as when you leave the chicken for long time after cooking. Even the fries was with a lot of meat fats. Literally, I was very disappointed, although it is not the first time to order from BD.

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Ebrahim Elsayed . 2025-02-08

MORE AT Google

Very good burger. The place is beautiful

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Gustavo Gaules . 2025-02-08

MORE AT Google

Made the trek all the way from Hartlepool, well worth the journey. Exceptional food, service and experience, burger drops where it’s at people

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Nath Dixon . 2025-02-06

MORE AT Google

Waitress Donya nice and friendly service.

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REMZY . 2025-02-06

MORE AT Google

Amazing flavour with the onion smash

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Redworth LETTINGS . 2025-02-04

MORE AT Google

Donya was very friendly and had good product knowledge. Overall service and food very good 👍🏽

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Nejam Uddin . 2025-02-04

MORE AT Google

Food was lovely and Donye was absolutely amazing, cherry, friendly and very helpful.

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Justin Wilmot . 2025-02-04

MORE AT Google

One of the best smash burgers we’ve ever had. Will definitely comeback for more. Service was also outstanding

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Omar Marwa . 2025-02-04

MORE AT Google

Decidí traer niños al azar para el té, tengo un niño que ama su lugar y uno que es muy quisquilloso y no le gustan las hamburguesas, sin embargo, la hamburguesa la ha convertido tanto que dijo que no puede esperar a volver. Personal siempre servicial como siempre comida caliente, sabrosa y llena

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Dani P . 2025-02-04

MORE AT TripAdvisor

Awesome burger, Amazing staff, Great place. Get your milkshakes made by Donya. She has magic hands 🙌🏾. Highly Recommend.

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Sam Aroo . 2025-02-03

MORE AT Google

Great food and friendly staff 👌🏼

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mishal hawi . 2025-02-03

MORE AT Google

Collected an order from here on Sunday afternoon. No customer service at all from the lady behind the counter, who shouted "can i help ya", no "please" no "thank you". Slammed the deliver package on the counter and didn't say a word. I'm a regular collected from both west road and heaton branches. Please train you staff to provide a respectful service

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Amaan Ahmad . 2025-02-02

MORE AT Google

Great atmosphere, nice place to eat out. Ordered the burger drop platter. Best thing off the menu were the amaaazing ice cream shakes! Worth a try! Rest of the food was good, not the best but maybe because everything was cold. We ordered the grilled onion burger and fire burger. Disappointed with the fire burger- literally zero spice/fire. Otherwise the loaded fries and brisket were good, just gone cold hence diminished the experience. Wings were pretty nice as well.

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Hiraa khan . 2025-02-02

MORE AT Google

Donya was lovely! Fab food Great time🤘🏻

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Lauren O'Connor . 2025-02-02

MORE AT Google

Class food for price Service is mint Danya was really patient with us ordering and the food came out class 5/5

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Callum Ferdosian . 2025-02-02

MORE AT Google

Great food at reasonable prices and never left hungry tasted great!!!!@

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Mark Child . 2025-02-01

MORE AT Google

Very nice place to have yummy burger

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Anil P Jose . 2025-01-30

MORE AT Google

Just came by for a lovely burger & service from Donya was top notch. Thanks again

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Will Aitchison . 2025-01-29

MORE AT Google

It’s was very lovely place and I loved it so much.🥰🤌🏻

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Aynaz Sarani . 2025-01-28

MORE AT Google

Lovely clean place. Good quality food and service was great too.

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Robin Samuel . 2025-01-28

MORE AT Google

This is the platter for 2 for £38. Came with 2 milkshakes. We will be back.

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Keli Boyle . 2025-01-27

MORE AT Google

Decided to dine in and food was amazing! The recommendation from the waitress to get the fire chicken drop burger was well worth it as was amazing and had just enough spice for my taste. The seasoned fries were also top notch and goes well with the burger. Amazing customer service and waitress, Donya, was really helpful and polite. Highly recommend this place.

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Raheel Ahmed . 2025-01-26

MORE AT Google

Donya is the greatest waitress of all time !!! Service was fantastic and the food is amazing 👏

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Harry Falshaw . 2025-01-26

MORE AT Google

The food was good, donya had good product knowledge

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idris ahmed . 2025-01-24

MORE AT Google

Food fantastic and friendly service

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William Phillips . 2025-01-24

MORE AT Google

Great service provided by Donya! Tried both the cheeseburger and the chicken burger, and I must say, the portions were generous and the burgers were nice.

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Umar Ghaffar . 2025-01-23

MORE AT Google

Food was fantastic great value for money

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Ricky Cunningham . 2025-01-21

MORE AT Google

I have ordered from here quite a lot just got a burger deal with loaded fries the burgers have completely changed they literally just came with overcooked frozen chicken strips inside burned vegetables and literally no sauce also the the loaded fries were so burned they were literally solid and broke up like crisps when bitten into nearly broke my teeth surely they have noticed this and blatantly tried to cover it up with cheese and toppings I’ve not even eaten half of them I’ve thrown them in the bin and the burger was disgusting wont be ordering from here again this was one of my favour burger spots but they don’t taste anything like they did a few month prior went completely downhill charging £15.50 for frozen overcooked food keep your money and avoid this place

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Joseph Lansdown . 2025-01-21

MORE AT Google

New girl at this store very helpful and service was top notch.

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Naasir Hussain . 2025-01-21

MORE AT Google

Lovely Place , Lovely Food. All good

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Александър Христов . 2025-01-20

MORE AT Google

Lovely food, great service and good vibes!

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amber stobbs . 2025-01-19

MORE AT Google

Sakura was great, she made our evening amazing with her beautiful service with a smile thank you, highly recommended!!

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Ayaan Mahmood . 2025-01-19

MORE AT Google

Very good service from Danya! Food was great and came out quickly after ordering

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Danielle Ingle . 2025-01-19

MORE AT Google

Very nice, modern place. The staff, especially Donya were extremely helpful and the food was great value for money.

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Tom Thirlwell . 2025-01-19

MORE AT Google

Outstanding food and service. We were greeted when we walked in and our server, Donya was friendly and helpful. The burgers were absolutely delicious and great quality and size for the price. Loaded fries were also really good and my wife loved the Oreo and kinder milkshake. Id highly recommend dining here to anyone who loves burgers!

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James Enright . 2025-01-16

MORE AT Google

Came with my boyfriend for our 2 year anniversary, both got a drop platter each. Food was amazing and the service was top notch. Perfect little place for the price

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Ali • . 2025-01-16

MORE AT Google

Turkish drop burger was amazing. Quick and pleasant service.

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Mel Leitch . 2025-01-15

MORE AT Google

Always a treat whenever we dine at Burger Drop. Food’s always great and their nutella brownie coffee milk shake is to die for. Today we’ve been served by Donia and the other lady who had been really accommodating, approachable, and cheerful. Would highly recommend to those who haven’t been yet, you won’t regret it.

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Tofu Fur Real . 2025-01-14

MORE AT Google

The costumer service is excellent. Very friendly staff x Donya

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Ed Zest . 2025-01-14

MORE AT Google

Absolutely smashed , went down a treat just like the biscoff milkshake

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Ellie Short . 2025-01-13

MORE AT Google

Supposed to be good value but I found it was £12.5 for a “brisket” burger and chips, no tap water and sauce 50p a pot. Additionally only sugared off brand drinks available, can’t get a Coca Cola/spite etc. Additionally the toilet was out of order.

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Callum Weller . 2025-01-13

MORE AT Google

Unbelievable food! Would recommend

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Juicewa . 2025-01-12

MORE AT Google

Donna was a nice person and helped thx you I liked the food

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i iix_ree_cj . 2025-01-12

MORE AT Google

Danya served us and brought out food. Couldn’t help us enough. Fantastic service. Food was beautiful too, highly recommend

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Dean . 2025-01-12

MORE AT Google

Donya was a pleasure to meet and lovely customer service all round. The burgers were delicious

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Jamal Hussain . 2025-01-12

MORE AT Google

The service was really fast, and the waitress was really friendly and helpful. This place has the quality of five guys for half the price. If you’re near here I definitely recommend it. My only complaint is that the seating is pretty cramped, but the quality and value definitely makes the sacrifice worth it

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Leo Doherty . 2025-01-12

MORE AT Google

Service was excellent, our waitress Donya was super helpful, probably the best burger I’ve ever had, music was a bit weird, but other than that no complaints.

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Archie Simmons . 2025-01-12

MORE AT Google

Lovely food, lovely staff. Big shout out to Donya, excellent service and charming smile.

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Connor Gray . 2025-01-12

MORE AT Google

Amazing food for such a good price. Great seating as well, which is also very clean.

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Ikrah Imran . 2025-01-11

MORE AT Google

Amazing service by the girls at the front! Super sweet and made the experience so much better! :)

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Aparna Narayan . 2025-01-10

MORE AT Google

Had an amazing time, the food was delicious and the girls at the front were sweet and friendly:) amazing service!

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Tressa Varsha Rajesh . 2025-01-10

MORE AT Google

Food excellent quality amazing for the price. Staff lovely and friendly. Danya lovely.

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Bekki Rockcliffe- Devine . 2025-01-10

MORE AT Google

Nice and clean place. Food was great

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Asim Faraz . 2025-01-09

MORE AT Google

I haven’t even finished my meal yet a feel I have to leave a review. Excellent service from the staff also Donya and another girl at the front took extra care in their service, one made sure everything was ok and another made sure I had what I needed ketchup cutlery etc. Brilliant food. Best burger I’ve ever had. Will recommend to everyone 😋😋😋

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Hussain Kajee . 2025-01-09

MORE AT Google

Slaw burger was Lush and service by Donya was amazing too. Definitely visit Burger drop

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Dr. Priyanka Gogna . 2025-01-07

MORE AT Google

Donya was really supportive, really enjoyed the burger, will defiantly be back again.

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Mohit Marken . 2025-01-07

MORE AT Google

Had a 50th meal there , food was amazing staff were attentive and freindly . Would highly recommend

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Sarah Swanson . 2025-01-06

MORE AT Google

I always come here when I am working in newcastle. The food is really nice and staff are always helpful.

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Israr Gulzar . 2025-01-06

MORE AT Google

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