Burger Drop in Newcastle upon Tyne

Excellent customer service, Axi was very friendly and nothing was too much. She made some good recommendations. The burgers are good but the wings and fries really stole the show. The were perfectly crispy and flavoured.

Lovely place with a wide range of burgers. Nice to have lots of chicken options as well as beef and vegan too. The service is excellent and attentive. Nice place for families.

Amazing service by sakura as always 👏

Burger was very delicious especially the Halloumi burger!

One of the best smash burgers I’ve had! Highly recommend!

Amazing food, great customer service

Friendly staff, amazing food, excellent tunes.

Person at the front desk was really nice

Came to the Newcastle branch as someone who had never tried a Burger Drop before, but I am SO glad that I can now say that I have. The food was absolutely delicious and you can tell how fresh it is. I got the Texas Smoked Brisket Drop burger and it was delightful! The beef brisket was so soft and fell apart in my mouth😍 I will 100% be returning and trying more of the menu❤️ My only complaint is that our table was wobbly, but other than that, the whole vibe of the place feels very luxurious!!

Pre match burger, burgers were great, salt and pepper fries were class too. Had a shake to round it off. Nice place with super friendly service - will be back!!

Food was absolutely delicious as always, quality food and gorgeously decorated! love it here. Would highly recommend

Tried this place for the first time after seeing it on Google! Lol Amazing flavour. We got the fire drop chicken/ beef burgers and cheese loaded fires with the cola. Didn't like the karma cola.. but everything else was AWESOME! The smashed beef patty was juicy and full of flavour. The loaded fires were well seasoned with great flavour (bit stingy with the sour cream though). Over all amazing taste and great ambience. Definitely coming back!

Great food, fries are a bit salty tho but nothing bad ❤️

What can I say about this place? Decor and seating 10/10 Food 11/10 Highly recommend Texas smoked Brisket Burger, Loaded fries with donner and the Korean wings definetlty needs finishing off with a nice thick milkshake! Trust me this place is a taste sensation!

It was amazing and the food is very nice and lovely 😍

Lovely space for eating in, speedy food with a great taste . Excellent menu choices , staff friendly with great customer service

excellent food good atmosphere and cool interior

I had a brilliant experience at this restaurant. 10/10 Chicken and beef burgers. Would definitely recommend for the price.

I have been trying burger drop for a very long time and their taste has never failed me. Highly recommend. Randika and Viraja have helped us with recommendations with new items on the menu every time we go there.

Great customer service from Randika and viraja from the time I entered the restaurant. Love the new look and the welcoming atmosphere. Definitely a place to visit again for great food and great service. Cheers

Best Burgers in Newcastle You should franchise the model in all U.K. cities Fabulous place well worth a visit

Food was delicious 😋 Staff very friendly Thank you Malik Vai Islam

Best burgers and loaded fries in Newcastle!

Very good food and very good service. Very good deal for students aswell

Bacon drop burger and chips. Probably the nicest burger I've ever had!

One of the best burger places in town. The burger was juicy and loved the spice used. I don't know what the secret is but the spice used both on the burger and the fries makes the whole experience even more enjoyable. The only thing I would say is the downside would be the fact that unfortunately they don't use real bacon. Turkey bacon does not even get close to the real taste of a bacon. Wish there was an option for those who prefer real bacon.

Would definitely recommend! Absolutely amazing food and the staff are amazing, we will definitely be back

Nice place to sit in and enjoy your food

Amazing all round for the price!

Popped into today welcomed by the lovely Olivia who couldn't have been more helpful if she tried. Throughly enjoyed my food and will definitely return 🙂

Staff superfriendly and helpful Restaurant looks stunning 🤩 burgers okey..., interesting choice of side dishes

Delicious! Excellent customer service! The staff are friendly, and the overall experience is always satisfying. Highly recommend!

Best burger in town. Freshly made and tastes great. Friendly staff as well. Highly recommend

According to my son his burger was “another level”. Great burgers and great value. The lady who served us was extremely friendly and helpful. Definitely recommend and will be back.

Awesome burgers. It's been a while since my last visit, and what can I say... simply Melt in your mouth!

Great food, tasty, with an attentive, friendly service.

very demure, very mindful, very cutesy, very, lady like, very respectful 😍😍😍😘😘😘

The burger was tastes less wasted our money Fire Burger was not nice as described. Not worth even £2 they are charging £8.50. Not recommended to anyone it's waste of money.

Great service and yummy food. order from here all the time food is always really good

Initially looked online, and all-looked good. A classic burger meal done differently to Mcdonalds (if about x2 as expensive). Arrived at the venue, but was not expecting a very Asian decor, in a burger restaurant, that is unusual. However, Fenham, Newcastle, is a popular Asian area. The decor was not to my taste at all. Don't get me wrong, I like a good Asian restaurant serving Asian food, but I don't think the decor worked here at all. Shame, as it looked expensive. I opted for the Burger Drop Experience (£19) and it arrived quite quickly. It was a horrible tasting brisket Texas burger and fries covered in all-sorts that didn't work either. It looked bad and made me feel to throw up. The additional chicken wings were red raw in the centre, with a very sweet jam-like spicy sauce on the outside (Jamaican). I didn't enjoy these either and was concerned for my health. In fact, all the meat tasted cheap. So much for the assurances on their website. However, the coffee flavoured shake was quite good, if a bit overdone and served in a plastic container. I went here for a treat to myself and ended up having a negative experience. I do wonder if they do it on purpose as they are Mi7. I wouldn't eat here again. I should have stuck to eating crisps, that would have been preferable and saved myself from that place and the bad experience there.

Best Burger ever , I tried Chicken Burger here and it was very very good.

Excellent burgers, reasonably priced, very good first time visit

Excellent experience at Burger Drop, as always! The food was fantastic and service impeccable.

Great juicy burgers, fantastic decor and lovely staff. Definitely recommend this place if you’re hungry for a top quality burger.

Never tasted burger so delicious like this before, the beef especially. Thank you

Ordered today through Uber and I have called restaurant & also put in the comments that I want the beef to be well done. Unfortunately burger came not well done at all and so many red spot in the burger as if they want to make the opposite comment. So annoying!!! I will never ever order again!

Went to have some food for dinner tonight and was greeted gracefully by Olivia. Her customer service and professionalism was excellent! She was very friendly and knowledgeable about the food which has helped us decide what to go for and we weren't disappointed. We also heard her talking to other customers with enthusiasm. Her energy was top notch as it radiates to other people! You need more people like her. Thank you so much and we will be back for more great food.

Food has really gone down hill, was flying to begin with. It’s a shame really, they used to be a step above the rest. They always get orders wrong also which isn’t ideal.

Very beautiful interior in the takeaway, very cosy and clean. The grilled Korean wings were terrible, tasted like cheap slimy supermarket rotisserie wings with watered down sauce. Only get the hot and spicy wings which have been taken out the menu, those were fried and crispy. The burger was fire, could’ve used a bit more spice considering I got the fire chicken. Very expensive for what it is, could’ve got better on the west road especially for half the price. The loaded brisket fries were nice, brisket was a little rubbery but tasted good for the price.

Food is always amazing here and staff are super friendly, can’t fault the place. I go for the grilled onion burger and brisket fries. Best food by a mile. Just tried the new IceBurg too - wow! Very indulgent!

One of the best burgers I have tried and the staff is super friendly and helpful.

Start with the positive, food ordered online and collected on time really positive friendly greeting. Great start Donor loaded fries tasted great but would have liked a bit more donor. However the main point was the burger and I had the Fire Beef which completely lacked any taste or heat for me. So overall I was left completely underwhelmed especially compared to other competing burger joints charging the same but delivering on taste. I would try another but don't want to risk wasting the money.😔

Food was amazing Beyonce went above and beyond , she’s an asset to the team!

I got a take out delivered by Uber Eats. They did not include my wife's milk shake. Nor did they include the requested utensils, nor did they include napkins - what burger joint does not include napkins when eating burgers - THIS PLACE. The coleslaw was warm and drowned in dressing and inedible. The chips were COLD. When I tried to call they blocked the call. The luke-warm burgers were tasty however, but I would NEVER order from here again. Do so at your own risk. Terrible.

Ordered a takeaway tonight. Food is delish, but despite coming 5 mins before collection time, everything was cold! Burger bun was also mega soggy. Food so nice but maybe better to eat in.

It's kinda hard to base a review off a delivery so eventually I'll have to come down in person The food is delicious, fresh and tasty and is a great option for a burger place and is up there with the best. Only thing I'd say is it's price. £24 quid for what I got is really good value and worth it, but I think it would reach full value if the loaded fries came as a full box portion sepertate from the wings Doesn't take away the quality though unreal

Excellent food. Excellent service.

My absolute favourite spot in Newcastle for burgers and the best loaded fries! Staff are always amazingly accommodating and friendly, and the food never misses 💯

Food was unreal. Service was 10/10. Would absolutely recommend. Will be back again and again and again.

🚫AVOID AT ALL COSTS🚫 Placed an order and said no salad or sauce on the burgers due to allergies they came caked in sauce and salad rang up to advise of the mistake and they said there wasn't anything that they can do and it was a minor mistake over £40 worth of food binned the staff were clueless and couldn't tell left from right! Burger was also cold and the milkshake tasted off!

It's quite meh. The burger that I ordered was plain and not seasoned at all. It was a smash burger which needs to be seasoned well since it loses a little bit of its taste when smashed. I can neglect that but the service was abhorrent. I work in a restaurant as well and no matter how small the order is we present the customers a set of tissues to clean themselves afterwards. I wasn't. It was a good thing that I had tissues on hand or otherwise i would have needed to walk to the till or the washroom with dirty hands. I thought that tissues were in an appropriate place but they weren't. So I assume you only get them when you ask for them. Why? Because no SAUCES, if you want to buy a sauce you have to pay which is ridiculous. It's a burger joint, it's supposed to have sauces available for people to take or dispense, keep a bottle of Heinz and mayo around for people to take, walk a little further and go to any other shop and you will have access to either mayo or ketchup for you to take. This is absolutely childish. I have had burgers all over the UK but never have I had the experience of such bad service. Just yesterday I ate some fries at the Punch Bowl and the waiteress asked me if I wanted to have some ketchup or mayo with the fries, and all the bottles were conveniently placed. The fries were 4.75 against the 12 pound burger + meal that I ordered here. This is so so very wrong. Won't be going here again. Money better spent elsewhere where I am treated with a good burger, with some tissues to clean myself and access to sauces.

Food was delicious. Best burger place in north east. Loved the milk shake. Iceburger was really nice 👌

One the best burgers and milkshakes I’ve had. Came back again even though it’s far from my accommodation.

Love the deco! Our food was well seasoned and the spice was 👌🏽. Large portions. Staff were nice and friendly 😊

best burgers in town. so fresh and i would honestly say value for money for what you get. if you want a quality fresh pate burger this is the place for you.

Got a takeaway the burger was amazing, have to try the salt n pepper Chinese burger next

I ordered a vegan burger delivery! This is just awful! How can this be allowed? Terrible service

Really good food. Fast and friendly service.

Lovely, friendly service from the staff :) The wings were quite small, but otherwise the burgers were really good

Food was unreal and the staff were lovely! Thank you very much guys

Superb burger here! As good as any I’ve had. Lovely!

Mind blowing Texan burger. And the cheese loaded fries were divine. Love the place.

Burger Drop is a gem for anyone craving a delicious, satisfying sandwich. Their takeaways are top-notch, with each burger crafted to perfection. The ingredients are fresh, the flavors are bold, and the portions are generous. Whether you're picking up lunch or dinner, Burger Drop consistently delivers a fantastic meal. Their friendly service and speedy preparation make it a go-to spot for a quick, delicious bite. Highly recommended for all burger enthusiasts!

One of the best restaurants in Newcastle, worth a try

The halloumi burger is soo good! I didn’t think I’d like sweet chilli sauce on my burger but it pairs well with the halloumi. Classic Chicken burger is exactly as the name says, maybe a little less Mayo next time. Still good though! Texas brisket is really good as well.

Everything is amazing and highly recommend

Ordered 3 meals got home and no fries in the bag was told to drive back and pick up or get them next time absolute joke also asked for coke for drinks and got karma cola what even is that won’t be going back service is hopeless and costs a fortune

Lovely server at the counter who was very helpful and kind. Food was fresh and tasty as always.

In the words of my 12 year old, “The wings are fire!” (I am told that that is a high compliment.) Delicious meal, beautifully served, and exceptionally kind and helpful servers. So glad we came by today!

Wow the food and shakes are just amazing , well worth the money , out of this world

soggy fries beef chewy do not recommend

Great burger with a big portion of fries

Good service and consistent taste. Have been here three different times and it tastes great every time. Recommend it.

Very clean, nice atmosphere, food was nice, prices are high though £29.50 for x2 meals and a portion of wings

First time trying out the much raved about Burger 🍔 from burger drop 😋 was delicious We enjoyed it... tried a few things from the menu... loaded fries... wings 🪽 Loved it

The food has always been amazing and the staff are so lovely always want to know our needs and wants which you can’t find anywhere else! Very happy service as always

Food was amazing! Staff were very friendly and accommodating. Milkshakes unreal don’t miss out! Burger was lovely and the season fries were fantastic.

Great food, it was a friends birthday and the service was brilliant!

Ordered from burger drop for a few year now and orders have been hit or miss... Especially when you order towards closing time. The cooks seem to just rush the order so they can go home. I don't mind the odd order here and there that isn't the best but when food comes undercooked its another story... Both burgers in my order tonight were undercooked, I've tried contacting burger drop but no one answered however when I've complained in the past it's never gotten anywhere. Complained about the firedrop burger in the past stating the sauce tasted chemically and their response was "we've changed some ingredients recently" Don't get me wrong they do good food just avoid ordering from them late at night because the food control is ridiculous. My wife is 7 months pregnant and eating this raw meat could've easily been a serious matter if we didn't notice beforehand. Like I said a bad order ever now and then is to be expected but uncooked food is a deal breaker. Last time I'll order from Burgerdrop.

Had my daughter’s birthday with her friends there, the smash burgers are the best we have ever had! The lady was so nice and they brought a cake and played happy birthday song, it was so lovely! Definitely coming back!

Amazing range of food, food tasted splendid and excellent service from the staff, food was brought to us within 5-6 minutes. Highly recommended place, would definitely come back when I get the chance.

Verry good burger and loaded fries

Beautiful food lovely clean restaurant best burgers in town

Had such a lovely dinner here at Burger Drop 😍 100% recommend them. Well worth the price esp the burgers. The staff were extremely helpful and friendly as well.

Thought I would give this place a second chance as it is local and could have been a one off but how could I be so wrong. The staff are so rude and abrupt I could barely get my words out before they were trying to serve the next customer. The food itself was a dripping mess by the time I got it home (2 streets away) the bottom bun was inedible and I ended up chucking it away. To make matters worse. I walked around the back of the place near to where I parked my car and there were RATS swarming the place!! Keep away!!!

I had the most delicious burger in ncl in there Mushroom burger was amazing Definitely recommend

The service is really excellent. All the staff are very friendly and helpful. High-end service. The food is very very delicious. The place is really clean and tidy. Thank you✌️👍

Food was absolutely amazing but bit pricey for a can of pop

Beautiful food, and the lunchtime menu is perfect.

The food was banging and very quick service And a very clean atmosphere to have ur burgers