Based on 1.044 opinions finded in 2 websites
Based on 1.044 opinions finded in 2 websites
Nº 944 in 1604 in Newcastle upon Tyne
Nº 29 of 53 American in Newcastle upon Tyne
Opinions
Amazing food, from starter to dessert! Will highly recommend to my friends! 10/10 Staff are very accommodating and friendly as well! Worth coming back!
Corinne Tuscano . 2025-03-26
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Great burgers, great fries. Lovely staff
Richard Moore . 2025-03-26
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We visited on a Tuesday night. Served immediately. We ordered a Complete Burger Drop Experience sharing platter with a side of chicken tenders. Didn’t have any buffalo ranch wings so we ordered the Sticky Korean ones which were really good. Both had the Halloumi cheese drop burger that was made up of 2 smashed beef patties with cheese, sweet chilli and grilled halloumi. Burger was amazing but everything was good. Would recommend the warm cheese with the burger.. was amazing!
robert marr . 2025-03-25
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Classy place, burger was nice, I had the burger drop jalapeno hiracha sauce. Nice 👍👍💥
phil mayes . 2025-03-24
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Hamburguesa absolutamente abismal, posiblemente la peor que he probado, para colmo el servidor les hurgó la nariz y siguió sirviendo. Horrenda.
Tdon66 . 2025-03-22
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Great food and service. Definitely come again 😃
Raymond Marriott . 2025-03-22
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Amazing food, tastiest burgers I’ve had in Newcastle. Service always top notch and super fast, prices great for quality, couldn’t fault it.
Abid Hasan . 2025-03-20
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Tasty burgers. Love the grill flavour and the fact that the burgers are not dry. Personally, I prefer two burgers than a meal
George R. . 2025-03-19
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Lovely food, staff very helpful
Sean Adamajtys . 2025-03-18
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Ordered for delivery, I paid on top for the quick delivery, food took an hour to arrive, it was cold, fries were like cardboard and just to twist knife the order was missing the drink. I paid 33 quid for a burger and fries, extortionate in the first place to end up with a cold burger and fries which weren’t even edible, disgusting service.
Tim Leigh . 2025-03-17
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You need to change the oil please.
gul awiaz . 2025-03-17
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Basically have got my order wrong or my food has been terrible inedible slop the last 4/5 times I’ve been. Avoid. Much better burger places out there. Expanded far too quickly and pretty clear profit goes ahead of loyal customers now. Rang shop back to complain about my order and the girl was laughing about it. Infuriating after paying well over the odds for a burger.
dave . 2025-03-15
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Básicamente he hecho mal mi pedido o mi comida ha sido terrible basura no comestible las últimas 4 / 5 veces que he estado. Evitar. Mucho mejores hamburgueserías. Expandido demasiado rápido y el beneficio bastante claro va por delante de los clientes leales ahora. Volví a llamar para quejarme de mi pedido y la chica se estaba riendo de ello. Enfurecido después de pagar mucho más de las probabilidades de una hamburguesa.
dave u . 2025-03-15
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Burger and fries were cold when they arrived. They charge more on uber eats but service is not as good??
Sean Fitzgerald . 2025-03-09
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Excellent service and friendly staff and lovely food
Hannah M . 2025-03-08
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Ordered 3 full meals via uber eats from this store. No fries arrived with the meals . Rang the shop and was told to contact uber even though the store staff packed the bags wrong. They threw the blame onto uber who refunded the missing fries. Still didn't help the fact that there were missing items from the order. Email was ignored by staff when complaining. Store did not help to rectify the issue.
William Thompson . 2025-03-06
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Served by donia brilliant service food was amazing highly reccomend.
Maria Hussain And . 2025-03-05
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Spent £55 just to receive raw meat burgers 🕺🕺🕺🕺🕺
Jamzy Cassis . 2025-03-04
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Amazing food and amazing service, so accommodating during Ramadan too!
Zara Razak . 2025-03-03
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Food was great, its more of a take out with an area of booths at the side, wood folks, drinks in cans etc. No parking. I enjoyed the burgers very much. Staff are friendly.
Simon Bladez . 2025-03-01
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I was served today by Lucia and Arsh (I hope I spelt those correctly) and I had come to break my fast while driving down from Scotland to the south and I can hands down say I received some of the best experience I have ever received in my life. The store was very busy with takeaway orders but this didn’t compromise the food quality or service not in the slightest. I would highly recommend anybody to try it out!
omar Sac . 2025-03-01
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Was served by Donya a really great experience we decided to try the drop experience platter for me and my daughter 2 juicy burgers any from menu with large loaded fry’s 3 slices of thick juicy brisket and 2 milkshakes for under £40. Well and truly stuffed a great ambiance and music in the venue. Staff allways want wing to help definitely recommend to others
Andrew Side . 2025-02-28
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Big massive, Great Price and unreal food Staff were amazing aswell
Aaron Wiseman . 2025-02-28
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Food is always great. Normally order a delivery but sat in for the first time and service was gold standard. Donya was warm and friendly, happy to answer my questions and give suggestions for my child too.
Siddiquha Ali . 2025-02-28
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Best halal burgers in Newcastle follow Halaalnewcastle on IG for more reviews
Asif Sankriwala . 2025-02-27
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Delicious food, good service. Dania is super helpful. We couldn’t wait to picture before eating 😋😋😋 so yummy. Kids enjoyed the experience
Ahmad Khalifa . 2025-02-27
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Women at the tills taking orders rather rude and aggressive. Slamming things at the counter just because there was a few customers waiting in the que.
Aribah ali . 2025-02-27
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First time here, service was friendly and informative, burger was amazing (my daughter’s word). Definitely be back.
Garry Coulson . 2025-02-22
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It's hit and miss. The burgers buns were stale and the chips were too cold. We couldn't eat it.
Hussain Yousef . 2025-02-22
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Great burger, and very friendly staff. Highly recommended.
Andrew Gouws . 2025-02-21
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Amazing staff and really good food
Tala Aytam . 2025-02-20
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After having a takeaway from somewhere else we fancied something sweet. £4.90 for a tiny piece of frozen cheesecake. After letting it defrost it was nice but not a fiver nice given the size of it.
Mick Lowery . 2025-02-17
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Staff are extremely kind and helpful food is amazing and well priced and the redecoration on the inside makes it feel like a quality experience
Danny Catherall . 2025-02-16
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Been here two times Fantastic food with fair price.kareal welcomed us patiently and cheerfully. What lovely staff called Dony Lovely place for special fast food date
yoones gheibi . 2025-02-11
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Service was great, Donya had us sat at our table and with menus as soon as we walked in the door. Food was great. Rated 3 for atmosphere as the place was freezing cold, however understandable with it not being busy. Pointless keeping a place warm with no one in it. Would happily visit again.
Jonathan Briggs . 2025-02-11
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Staff brilliant food really good
Bronson gallagher . 2025-02-11
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Foods always great and the waitresses, are always incredibly helpful
Mohammed Rahman . 2025-02-10
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Amazing food and service. Best burger I’ve had!! Super value. 2x smash Burgers Wings Tenders Donna fries 2xbillionare milk shakes £38…just wow. Service from Donnia superb!
Tony Kennedy . 2025-02-09
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Amazing service from this girl who works at the till called Donya she was so great I’m even considering in coming back again tomorrow. Thanks Donya I love you
Haviza salsabil . 2025-02-09
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Great burgers and great service. I believe our server was called Donna. Would highly recommend
Jimmy Tonkinson . 2025-02-09
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Excellent service from Donya 5 stars enthusiastic lass 😅 class
Gamerz rule . 2025-02-09
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Services was nice. Food was tasty but a little cold.
potters story . 2025-02-09
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Yesterday I have ordered the platter from this branch. It was one of the worst food I have ever had. The burgers were very very dry and meet was very fatty. The bacon drop and onion burger both were really bad. The wings was very old and it had a taste as when you leave the chicken for long time after cooking. Even the fries was with a lot of meat fats. Literally, I was very disappointed, although it is not the first time to order from BD.
Ebrahim Elsayed . 2025-02-08
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Very good burger. The place is beautiful
Gustavo Gaules . 2025-02-08
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Made the trek all the way from Hartlepool, well worth the journey. Exceptional food, service and experience, burger drops where it’s at people
Nath Dixon . 2025-02-06
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Waitress Donya nice and friendly service.
REMZY . 2025-02-06
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Amazing flavour with the onion smash
Redworth LETTINGS . 2025-02-04
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Donya was very friendly and had good product knowledge. Overall service and food very good 👍🏽
Nejam Uddin . 2025-02-04
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Food was lovely and Donye was absolutely amazing, cherry, friendly and very helpful.
Justin Wilmot . 2025-02-04
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One of the best smash burgers we’ve ever had. Will definitely comeback for more. Service was also outstanding
Omar Marwa . 2025-02-04
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Decidí traer niños al azar para el té, tengo un niño que ama su lugar y uno que es muy quisquilloso y no le gustan las hamburguesas, sin embargo, la hamburguesa la ha convertido tanto que dijo que no puede esperar a volver. Personal siempre servicial como siempre comida caliente, sabrosa y llena
Dani P . 2025-02-04
MORE AT TripAdvisor
Awesome burger, Amazing staff, Great place. Get your milkshakes made by Donya. She has magic hands 🙌🏾. Highly Recommend.
Sam Aroo . 2025-02-03
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Great food and friendly staff 👌🏼
mishal hawi . 2025-02-03
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Collected an order from here on Sunday afternoon. No customer service at all from the lady behind the counter, who shouted "can i help ya", no "please" no "thank you". Slammed the deliver package on the counter and didn't say a word. I'm a regular collected from both west road and heaton branches. Please train you staff to provide a respectful service
Amaan Ahmad . 2025-02-02
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Great atmosphere, nice place to eat out. Ordered the burger drop platter. Best thing off the menu were the amaaazing ice cream shakes! Worth a try! Rest of the food was good, not the best but maybe because everything was cold. We ordered the grilled onion burger and fire burger. Disappointed with the fire burger- literally zero spice/fire. Otherwise the loaded fries and brisket were good, just gone cold hence diminished the experience. Wings were pretty nice as well.
Hiraa khan . 2025-02-02
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Donya was lovely! Fab food Great time🤘🏻
Lauren O'Connor . 2025-02-02
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Class food for price Service is mint Danya was really patient with us ordering and the food came out class 5/5
Callum Ferdosian . 2025-02-02
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Great food at reasonable prices and never left hungry tasted great!!!!@
Mark Child . 2025-02-01
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Very nice place to have yummy burger
Anil P Jose . 2025-01-30
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Just came by for a lovely burger & service from Donya was top notch. Thanks again
Will Aitchison . 2025-01-29
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It’s was very lovely place and I loved it so much.🥰🤌🏻
Aynaz Sarani . 2025-01-28
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Lovely clean place. Good quality food and service was great too.
Robin Samuel . 2025-01-28
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This is the platter for 2 for £38. Came with 2 milkshakes. We will be back.
Keli Boyle . 2025-01-27
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Decided to dine in and food was amazing! The recommendation from the waitress to get the fire chicken drop burger was well worth it as was amazing and had just enough spice for my taste. The seasoned fries were also top notch and goes well with the burger. Amazing customer service and waitress, Donya, was really helpful and polite. Highly recommend this place.
Raheel Ahmed . 2025-01-26
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Donya is the greatest waitress of all time !!! Service was fantastic and the food is amazing 👏
Harry Falshaw . 2025-01-26
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The food was good, donya had good product knowledge
idris ahmed . 2025-01-24
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Food fantastic and friendly service
William Phillips . 2025-01-24
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Great service provided by Donya! Tried both the cheeseburger and the chicken burger, and I must say, the portions were generous and the burgers were nice.
Umar Ghaffar . 2025-01-23
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Food was fantastic great value for money
Ricky Cunningham . 2025-01-21
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I have ordered from here quite a lot just got a burger deal with loaded fries the burgers have completely changed they literally just came with overcooked frozen chicken strips inside burned vegetables and literally no sauce also the the loaded fries were so burned they were literally solid and broke up like crisps when bitten into nearly broke my teeth surely they have noticed this and blatantly tried to cover it up with cheese and toppings I’ve not even eaten half of them I’ve thrown them in the bin and the burger was disgusting wont be ordering from here again this was one of my favour burger spots but they don’t taste anything like they did a few month prior went completely downhill charging £15.50 for frozen overcooked food keep your money and avoid this place
Joseph Lansdown . 2025-01-21
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New girl at this store very helpful and service was top notch.
Naasir Hussain . 2025-01-21
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Lovely Place , Lovely Food. All good
Александър Христов . 2025-01-20
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Lovely food, great service and good vibes!
amber stobbs . 2025-01-19
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Sakura was great, she made our evening amazing with her beautiful service with a smile thank you, highly recommended!!
Ayaan Mahmood . 2025-01-19
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Very good service from Danya! Food was great and came out quickly after ordering
Danielle Ingle . 2025-01-19
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Very nice, modern place. The staff, especially Donya were extremely helpful and the food was great value for money.
Tom Thirlwell . 2025-01-19
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Outstanding food and service. We were greeted when we walked in and our server, Donya was friendly and helpful. The burgers were absolutely delicious and great quality and size for the price. Loaded fries were also really good and my wife loved the Oreo and kinder milkshake. Id highly recommend dining here to anyone who loves burgers!
James Enright . 2025-01-16
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Came with my boyfriend for our 2 year anniversary, both got a drop platter each. Food was amazing and the service was top notch. Perfect little place for the price
Ali • . 2025-01-16
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Turkish drop burger was amazing. Quick and pleasant service.
Mel Leitch . 2025-01-15
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Always a treat whenever we dine at Burger Drop. Food’s always great and their nutella brownie coffee milk shake is to die for. Today we’ve been served by Donia and the other lady who had been really accommodating, approachable, and cheerful. Would highly recommend to those who haven’t been yet, you won’t regret it.
Tofu Fur Real . 2025-01-14
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The costumer service is excellent. Very friendly staff x Donya
Ed Zest . 2025-01-14
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Absolutely smashed , went down a treat just like the biscoff milkshake
Ellie Short . 2025-01-13
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Supposed to be good value but I found it was £12.5 for a “brisket” burger and chips, no tap water and sauce 50p a pot. Additionally only sugared off brand drinks available, can’t get a Coca Cola/spite etc. Additionally the toilet was out of order.
Callum Weller . 2025-01-13
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Unbelievable food! Would recommend
Juicewa . 2025-01-12
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Donna was a nice person and helped thx you I liked the food
i iix_ree_cj . 2025-01-12
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Danya served us and brought out food. Couldn’t help us enough. Fantastic service. Food was beautiful too, highly recommend
Dean . 2025-01-12
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Donya was a pleasure to meet and lovely customer service all round. The burgers were delicious
Jamal Hussain . 2025-01-12
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The service was really fast, and the waitress was really friendly and helpful. This place has the quality of five guys for half the price. If you’re near here I definitely recommend it. My only complaint is that the seating is pretty cramped, but the quality and value definitely makes the sacrifice worth it
Leo Doherty . 2025-01-12
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Service was excellent, our waitress Donya was super helpful, probably the best burger I’ve ever had, music was a bit weird, but other than that no complaints.
Archie Simmons . 2025-01-12
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Lovely food, lovely staff. Big shout out to Donya, excellent service and charming smile.
Connor Gray . 2025-01-12
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Amazing food for such a good price. Great seating as well, which is also very clean.
Ikrah Imran . 2025-01-11
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Amazing service by the girls at the front! Super sweet and made the experience so much better! :)
Aparna Narayan . 2025-01-10
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Had an amazing time, the food was delicious and the girls at the front were sweet and friendly:) amazing service!
Tressa Varsha Rajesh . 2025-01-10
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Food excellent quality amazing for the price. Staff lovely and friendly. Danya lovely.
Bekki Rockcliffe- Devine . 2025-01-10
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Nice and clean place. Food was great
Asim Faraz . 2025-01-09
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I haven’t even finished my meal yet a feel I have to leave a review. Excellent service from the staff also Donya and another girl at the front took extra care in their service, one made sure everything was ok and another made sure I had what I needed ketchup cutlery etc. Brilliant food. Best burger I’ve ever had. Will recommend to everyone 😋😋😋
Hussain Kajee . 2025-01-09
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Slaw burger was Lush and service by Donya was amazing too. Definitely visit Burger drop
Dr. Priyanka Gogna . 2025-01-07
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Donya was really supportive, really enjoyed the burger, will defiantly be back again.
Mohit Marken . 2025-01-07
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Had a 50th meal there , food was amazing staff were attentive and freindly . Would highly recommend
Sarah Swanson . 2025-01-06
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I always come here when I am working in newcastle. The food is really nice and staff are always helpful.
Israr Gulzar . 2025-01-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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