Bumble Bee Coffee Shop in Craven

I can only assume that our experience at The Bay Horse fell far below their usual standards. If everyone encountered what we did, I imagine they wouldn't stay in business for long. First and foremost, I want to highlight that the front-of-house staff were excellent. They were attentive, genuinely apologetic for the issues we faced, and did everything within their power to make things right. Their efforts did not go unnoticed. However, despite their best efforts, we did not have a good experience. The service was painfully slow, even though the pub was only about half full on the evening we visited. We ended up skipping dessert because of the delay. It wasn’t due to the staff being idle—they were busy throughout—but it appeared to be a case of understaffing, which unfortunately impacted the overall service. As for the food, it left a lot to be desired. The children's meals were of poor quality—cheap, unappetizing, and served in meagre portions. Just because it's a children's menu doesn't mean it should consist of food that most adults would refuse to eat. The "pie of the day," a steak and ale pie, was another disappointment. The meat was dreadful—over 70% fat and completely inedible due to the excessive fat and cartilage. While the staff explained that the meat was pre-diced and purchased externally, it’s hard to believe that the poor quality wasn’t noticed during preparation. On the positive side, the pastry and gravy were quite good, but the vegetables were only lukewarm. Two of us ordered the pie, and neither of us could finish it due to the poor quality. To their credit, the staff did not charge us for these meals, as they were clearly unacceptable. Another mishap occurred when one member of our party ordered gammon but was instead served scampi. The scampi was only on the menu due to a lack of fishcakes, so it’s baffling how the kitchen mixed up these orders. The ticket was correct, meaning the error was entirely on the kitchen’s part. By the time the gammon eventually arrived, most of our party had already finished their meals. We chose this venue because it is part of the Vintage Inns chain, which is known for reliable quality in our area. Unfortunately, this visit did not live up to those standards. Being in the area for only two nights, this experience really disrupted our plans for dining out. I can only commend the front-of-house staff for their sincere apologies and genuine attempts to rectify the situation. However, they have no control over the kitchen, which is clearly where the real issues lie. It's a shame, as their efforts were overshadowed by the kitchen's shortcomings.

We've visited many times and chosen from the breakfast menu which has always been first class. However today I decided to choose a punjabi lunch special which was brown lentil Dahl yogurt, salad and freshly made chapati, oh my word it was first class. Well worth the 36 mile round trip. The owner & waitress are lovely, so friendly and helpful and seem very genuine that you enjoy your visit. Give it a try, you won't be disappointed

A small coffee shop at the bottom of the main street in Grassington. I only had a hot drink, but the food looked good and the waitress was saying that the cakes/scones on display were fresh that day and home-made as was the soup. So it's very nice to know that.

Always a good stop . Great food. With that little bit extra.

Great lunch! Great service from Big BoB he’s a star! Can’t wait to come back and stay over in one of the rooms they have. 🥳