Bryson's Tea Room & Craft Bakery in Allerdale

Having passed many times and thinking it looked very nice, we eventually tried Bryson’s for brunch.Outside seating is self service (you go into the shop, queue and make your order and take out your food/drink on a tray). This was my second disappointment as I dislike self service. I only found out upstairs is table service when I overheard a member of staff tell another customer after we had placed our order. My first disappointment was the slightly off hand gentleman server when we arrived. I do appreciate they, like most places in the Lakes, are extremely busy and under pressure.My third disappointment was the food. I had a scone and my husband a sausage roll. Both were ‘commercial’ products. I shouldn’t be surprised at that, as Bryson’s is a commercial bakery. The pastries and fresh cream products on the shop counter did look nice, but that was too much for me, mid morning. Maybe later in the day!I am afraid though, given my disappointments, we are unlikely to return.

What a beautiful place, al fresco afternoon dining at its best! Great staff and food was amazing! Would recommend sitting outside to people watch!

We went to Bryson cafe, Keswick yesterday with family (1 Sept 2021) with a hope to get some lovely food. It was Really overpriced but we didn't mind as we expected some good quality food, service and presentation! Ordered scones (advertised freshly baked in the menu) but was not even a bit more than bought from tesco honestly. Pathetic crockery with stains..and well bless the cold staff.. We'll never ever be returning to this overhyped overpriced cafe, such a waste of money and morning!

We were really looking forward to visiting here after seeing it online. We expected it to be similar to Betty's of Harrogate. We ordered fruit cake with a wedge of local cheese and chutney. When it came it was a piece of fruit cake and 2 small thin slices of cheese!!! It was definitely not a wedge very disappointing. Cups and saucers were discoloured in side with tea stains. We won't be returning

I don’t understand the popularity of the cream teas at Bryson’s. It said ‘large freshly baked scone’ on the menu but it definitely wasn’t freshly baked. It wasn’t the homemade crumbly scone I was hoping for. More like a factory baked frozen and THEN baked scone. Very breast and very disappointing. Luckily my husband enjoyed his fruit cake a bit more.

Bryston’s do some lovely food. The issue is the service though. And this isn’t a one off experience. This time we had to wait a long time for a table, a long time to attract someone’s attention to get served, and then quite a wait to be served. We were first served with dirty cups and cutlery. When my cheese scone arrived after this, the waitress barely even looked at us or the table but just shoved the plate down. I know they’re busy and the food is good, but surely a smile or two and a bit of customer service wouldn’t be too much to ask?

Although it was busy, we were seated quickly in the upstairs. We ordered kids cheese on toast and hot chocolate and adults had bacon and brie panini with chips and salad. The kids hot chocolates were crammed with flakes, cream and marshmallows and the food was excellent. We also bought some fondant fancies and honeycomb tiffin from the bakery downstairs for later. An excellent place to go for food, and the staff were friendly and helpful.

A good choice on the menu. Lovely to be able to sit out in the sun in the late afternoon. Drinks, cakes and panini were all very good. Service from the member of staff who took the order and took payment wasn’t great - he wasn’t particularly friendly and was rather abrupt. But other than that, all was great.

Service lacked attention to detail and was slow compared with other restaurants and similar we visited. Food was average.

The coffee was average at best, which was a shame. Scone was fine, viennese whirl was excellent. Staff were pleasant enough, although there was little interaction with them.

A very wet day in Keswick meant we had to sit inside for our breakfast, a little wait to be seated. Waitress arrived promptly and took our order. We had the the Cumberland breakfast, which was very nice, although a lot larger than anticipated. Two eggs, 2 rashers and 2 sausages, beans, mushrooms and tomato. Plus an enormous amount of toast. Really tasty but far more than we could eat.

Brian was really helpful and went out of his way to please us. We had a delicious breakfast thank you. Always fantastic Service and food.

Husband , self and Guide dog visited these tea rooms. We had to wait a little while whilst tables were cleared and cleaned. As soon as a table was clear we were invited upstairs as "the gentleman with the Guide Dog" usually its the blind man. We were shown to a nice table plenty of room for the dog and he was given water, everything was beautifully clean. I chose the Brysons artisan sandwich, husband had the egg and smoked salmon, sandwich, we only wanted a snack lunch. The sandwiches arrived beautifully presented with salad and absolutely [for us] enormous both were delicious , The staff were wonderful, very helpful and chatty, food was wonderful . Would definitely go back

I would like to thank the chef for the beautiful Golden Wedding Anniversary cake which was made and decorated for me last week. The cake itself had a lovely taste and was nice and moist, It was beautifully decorated and my husband and I were delighted with it. Much of it has been shared (and enjoyed with rave reviews) by our friends.Many thanks for making our day so special at fairly short notice.Gratefully YoursLesley Heinzman

It always amazes me that a so called craft bakery which produces many different types of bread and cakes cannot produce a single gluten free item. Shame on you!

The service was pretty good, and the food was good. I’m not much of a chip person but the chips here were very nice. I think this is nice little restaurant and is well worth a visit.

Visited today and the location is ideally suited for a very warm summer day. Lovely view of market and Main Street. Some tables in the shade, some in the hot sun. Others inside and both downstairs and upstairs. Staff doing their best. Food limited but acceptable. Business musft have been through very great difficulties but no excuse for serving warm cola, ginger beer, lemonade etc. No ice and aparently no fridge for bottled drinks. There's a guy with a stall on the market with a portable fridge freezer. Make him an offer.

After finding a table, you order your food at the counter inside. We went there for cakes, tea and coffee. When we were there it was always busy.

It's always so busy here. There is a wide range of cakes to chose from. Staff were ok. Would return.

All round excellent. A great latte and good traditional English Breakfast tea. Cake portions were very healthy. Covid preparations were as you would expect in a very nice tea room.The only reason for only giving 4 stars was the price. Everything was very high standard, but no higher than our local cafe (which is excellent) but prices were 25% higher.

This cafe has been a favouite of ours for a good number of years. However on this occasion when we arrived a little after 9am and about to enter we were told by a young lady in a most unpleasant way that we couldnt go in, and that they were not open yet, when asked what time they opened she angrily replied i dont know, when we've done this. (They were rearranging tables outside). I would say that the staff are usually quite nice but this person let the side down with her unpleasant manner, needless to say we went elsewhere where our custom was appreciated.

We called in on a day trip to Keswick and sat upstairs, we were found a table quite swiftly but then heard, throughout our visit, that one of the members of staff seemed to find it quite a pleasure to bark at new customers telling them to wait. Not pleasant, we weren't sure if there was a manager on the floor but hospitality and customer service does not need to be like that at all.It was chilly upstairs, food ok. Not a favourite and unlikely we would visit again, there seemed to be much more friendly and customer focused options in the town.

If you want to catch Covid go here. There is no Social Distance measures at all. Tables and chairs are so close together that you couldn't comfortablely sit down even in normal times. Tables were not cleaned down between customers. Bad show Brysons

The cafe was busy when we arrived and we waited a few minutes to get seated. The cafe, table area were clean and comfortable.We ordered sandwiches, and curly fries. The fries were yummy and a decent portion. The sandwiches were disappointing, bland with a tiny side salad. The service was functional and ok. As with many places in the area there were not enough staff and the two servers did not stop.

Very good ham roll and crisps & English mustard. The good looking gentleman who served me was charming.

Firstly their coffee was great. Not COVID friendly though.We sat outside on their seats drinking our coffee watching the various cafes opposite. Every time the tables were vacated a member of staff came out and cleaned them down. Bryson staff didn’t bother to clean any of their tables.In this time of COVID I won’t be going back there.

I come on holiday to the Lake District the last week in April with my family, for my 60th birthday. I ordered a birthday cake to pick up. The cake was beautiful, so much more than I expected for the price. The sponge, filling and decorations all done to such a high standard. Thank you for making the cake so special for me.

I visited Bryson's this week during a holiday in Keswick to buy a scone. The staff member who served me was very friendly and helpful. Unfortunately the scone that I purchased did not match the service as it was stale and obviously not fresh that day.

We always stop and eat at Bryson’s every holiday as the staff are personable and friendly, wonderful service and great food in the tea room! Even outside due to Covid. The bakery is fab too with amazing fruit cake, meat and potato pie to name a couple. I cannot rate or recommend Bryson’s in Keswick high enough!

Myself and my husband have been coming to Keswick for years and always make a point of visiting Bryson’s. Now we are a family of 3, we still have to visit regularly as our son loves it there too.The food choice available is varied and you can have a full meal or just a snack (incl the odd cake or two!). The service in the tea room has always been amazing and they haven’t let Covid-19 stop them from offering this service as they’ve extended their outside area so you can still get the great meals and service come rain or shine! The bakery has amazing pies on offer (the meat and potato pie is a particular favourite!) and the Finest Fruit Cake is just fabulous. If you go to Keswick, a visit to Bryson’s is a must!

We’ve been coming to Keswick since we were 3, and the thought of a Bryson’s treat brought back memories of all the family trips we’d had! We sat down, covid safe, distanced from everyone and had our first brekkie in Keswick! Bacon sarnies to prep us for our first hike of the day! And it delivered! Buttered baps, perfectly cooked bacon and the most deliciously eggy fried egg! Thanks Bryson’s, a whole week of you is rather exciting!

Stopped for tea and a scone, nice to sit outside in the sun and be served by a friendly and helpful waitress. The tea was good but the scone was nowhere near the quality you might expect from a 'craft bakery'. It would be nice, too, to see this popular place leading from the front and doing away with all the individual plastic-wrapped jam and cream portions that seem so out of kilter today.Our main concern, though, was with the almost complete lack of awareness of how to clean and sanitise properly after successive customers. We sat for around 45 minutes, and noticed that although the table surfaces were cleaned after each use, the menus (left on the tables each time) and chairs were left uncleaned. As the waitresses were moving the chairs and menus as they cleared between customers, and not sanitising their own hands, any table cleaning was rendered ineffectual, and laying out tea trays became a potential risk.Suggest some additional training needed.

Travelling with my daughter for 4 days . Called into Brysons the first day and been every day since. Staff are extremely efficient and polite, helen could not do enough for us.The food is AMAZING , we tried scones, sandwiches, chips and saw lots of people with afternoon tea which looked absolutely delicious Nothing at all was a problem the staff couldn't do enough for you. Brysons was busy with a good cosmopolitan atmosphere.Attention.to.detail in respect of the Covid situation was second to none. Heaters outside made it a much more welcoming atmosphere than all of its competitors hence our visits every day. Customers attending of all ages.The toilets are IMMACULATEThe bakery has a wide range produce and reminds me of the award winning Betty's tea rooms in York.The drinks menu has everything from.coffess to white and red wines which we took advantage of.A welcome stop off after a morning of hiking.Cant wait to returnThank you Bryson's see you again soon x

I’m fairly sure that the staff member who served me today, didn’t want to be there. I asked for a cheese sandwich, on a granary roll, the sullen response was “just if I’ve got one...”. Not, “let me have a look”, or something which indicated a modicum of customer service. Not the sort of impression that visitors to The Lakes should be left with.

Called in this morning,hot choclates lovely wasnt impressed with cherry scone.wasnt impressed when said toilets weren’t open today felt like they didn’t want us to use them

This is the 2nd time we have visited this cafe and have also visited the one in Bowness. When we arrived yesterday the upstairs cafe was closed but we were able to order and sit in the downstairs seating area. Whilst there was no child’s menu I spoke to the staff and explained that, if possible, I would like to order a piece of toast with some beans for my 19month old grandson. This was not on the menu but the staff could not have been more accommodating. My grandsons food arrived first so that we could go on and feed him which meant our food didn’t go cold when it arrived. The service was excellent, staff very helpful and the cafe very clean.I would definitely recommend this cafe for lunch and will certainly be going back again.

Called in for lunch, first 2 items chosen where not available so settled for soup which arrived luke warm, I didn't complain but only managed half then asked where toilets where to be told closed as they are upstairs and there is nobody to clean them. I asked directions to public loos and to add insult that cost 40p.

The best afternoon tea I’ve had in a long time! Super helpful staff too! Looking forward to eating our boxed up leftovers - far too many scones & cakes to eat at one sitting!!

Had a late afternoon coffee Was close to closing time, but staff still super helpful and friendly Coffee was good, the cake my daughter had was delicious as were the scones we took home

We used this place several times over four days for coffee, packed lunches and breakfast cobs. We found the staff friendly and helpful. The food and coffee was consistently good during our regular visits over our Lakes break.The sausage and egg cobs were excellent and set you up for the day

We have been regulars in the establishment for many years, myself and my husband and often other family members frequently made the trip from carlisle to visit the tearoom upstairs and were on friendly terms with many of the staff. We visited at the weekend after the refurbishment to find the tearoom upstairs was full, there was however a spare table in the new seating area downstairs which we ended up using. We went to order at the counter and the person taking our order was almost robotic, very sharp, no friendliness whatsoever, and continued to stare straight ahead out through the window during the whole transaction. We received our food, I ordered a sandwich for my elderly mother, which turned out to be a tea cake which she struggled to eat, we ordered a hot baguette with turkey and stuffing which would have required cutlery and guess what, no cutlery, as I approached the counter I was told to join the queue which by now was at the door, I said no, and that I needed cutlery, I was very abruptly handed 3 sets of cutlery but no napkins. Upon inspection of our receipt we found that we had been over charged for the 2 specials, they were advertised at £6.95 but we were actually charged £7.95, we didn’t bother to raise this with the staff due to the queue and the attitudes previously. I have given this review 2 stars simply because the food was actually really nice. A small minority of personnel in an establishment like this can ruin a previously good reputation, we will look elsewhere for lunch on our next visit to Keswick which is unfortunate as during these difficult times I imagine you would appreciate the repeat custom but clearly not.

Arrived after midday, had to interrupt staff who were chatting amongst themselves. (Understandable, there was no one else around at that time, but they didn’t stop speaking even after I’d stood for a minute.Tables were unsanitised and covered in crumbs, but we were expected to seat ourselves anyway. When we went inside to order, the cashier told us quite matter of factly that we couldn’t order from the inside menu as we were seated outside, which was perfectly fine but not signposted anywhere, and to top it all off non of the staff who wore masks had them covering their noses, and we had to ask them to cover their faces correctly each time they spoke to us. The woman who literally put our food on the table even tried to tell us that it didn’t fit properly so she couldn’t wear it over her nose! Other staff wore visors, so why not her too? Quiche was good, they had run out of a lot of items even though it wasn’t even 2pm yet! Only redeeming quality was the lovely heat lamp outside. Wish we hadn’t wasted our time!

Visita a Keswick y esperamos visitar salones de té. Ajetreado sábado por la tarde, el cartel dice que los salones de té están cerrados Como otras personas mencionaron varias colas para la tienda y la cafetería. No covid Marshall. La cola para el café finalmente consiguió mesa, sin servicio de mesa. Sin menús. Tuve que unirme a la cola de la tienda, no hay posibilidad de ver pasteles hasta que esté al frente de la cola. Bandeja con bebidas y pasteles traídos también a la mesa, no hay problema. Baño terminado y visitado en 2º piso. Noté que la gente entraba en los salones de té y, cuando volvimos a bajar, el letrero se había cambiado a salones de té abiertos. Es posible que Appreciate haya tenido que cerrar temporalmente debido a los números / personal, pero tal vez si tuvieran un Marshall, esto podría haberse explicado y podríamos haber esperado la experiencia del salón de té en lugar de la experiencia del café de la esquina. Mencionado a la asistente que solo se encogió de hombros.

Paré aquí para tomar un té y almorzar con mis padres. ¡Se puede hacer otro gran restaurante / cafetería que prueba las restricciones de covid, ya que me han decepcionado otros lugares! El personal muy acogedor y los sándwiches eran encantadores. Increíble tarta de manzana también, ¡recomendaría conseguir un poco!

We stopped in for some lunch on a rainy day, we were surprised to see the tea rooms had a make over but it looks wonderful! The food was gorgeous as ever and great comfort food!

Llamado para tomar un café en una tranquila tarde de domingo a la salida de Cockermouth de Bryson's, con un miembro del personal presente (que por cortesía no describiré). Debido a los asientos limitados en el interior, dije que estábamos felices de conformarnos con sus dos asientos en la acera. El café estaba bien, pero la mujer que servía estaba marcadamente gruñona a pesar de que yo era amable. Yo mismo trabajo en la industria de la hospitalidad y me doy cuenta de que es un momento difícil para trabajadores como nosotros en este momento, pero se volvió deliberadamente difícil cuando más tarde mi esposa preguntó si podía usar el baño, inicialmente respondiendo que no podía, eso porque estábamos sentados afuera no éramos 'clientes de café'! ¡Estás bromeando! ? ¡No podrías inventar estas cosas, es tan inhóspito! Muchas otras cafeterías más merecedoras de nuestra costumbre.

Visité el día de mercado con mi esposa para tomar un café y un almuerzo ligero. Muy bien preparado Covid y qué gran servicio al cliente. La comida era perfecta y fue una visita completamente agradable. Incluso tenía un calentador exterior para aliviar el frío del día brillante pero fresco.Tan impresionados que nos fuimos después de haber comprado pan, pasteles y quiche.Sin duda volveremos a visitar la próxima vez que estemos en el Distrito de los Lagos

Visited last week (mid September) Great location in the centre of town, very busy for people waiting for tables, no table service and inside the layout seemed rather confusing, lots of counters offering take away cakes, bread etc but difficult to see what the choice was if you wanted to eat in! Staff seemed flustered and stressed. Coffee not that warm, scones a little dry. Won’t bother returning as lots of good alternatives around

Elegimos este salón de té para bollos y café en una agradable tarde soleada, ya que tenían asientos al aire libre encantadores. El ambiente fue excelente, el personal es servicial y se han implementado medidas covidas. Sin embargo, los bollos eran muy decepcionantes, tenían un sabor rancio. No lo recomendaría, ya que puede encontrar mejores alternativas fácilmente.

Como era un sábado por la tarde, tuvimos que hacer cola durante un rato mientras esperábamos que limpiaran las mesas y sillas. Todo el personal lleva máscaras o escudos. El pedido se tomó con prontitud y llegó a tiempo. Té caliente y un sándwich de salchicha cumberland caliente. ¡Cielo puro! También traje un poco de pan de ciruelas al salir.

Called in this afternoon after a wet walk. Ordered tea for two. Utterly ghastly. One tea bag in a three quarters full teapot but two full jugs of milk in jugs which slopped the milk all over the place. Tea was stewed in 30 seconds. ‘Orrible.

En primer lugar, tardó años en pedir el desayuno en sí, no es que hubiera una cola, sino que hubo una falta de comunicación con el servidor. Para su información, pedimos 2 desayunos vegetarianos y 2 desayunos ingleses completos.Mientras pedíamos, un camarero traía las salchichas vegetarianas del congelador al horno, ya que se habían olvidado de ponerlas.Una vez que finalmente hicimos el pedido, nos dijeron que habría que esperar. Está bien, no hay problema, gracias por hacérnoslo saber.Después de unos 25 minutos llegó una carga de tostadas, luego unos minutos después llegó un desayuno vegetariano. Pasaron unos minutos y llegaron los 2 ingleses completos, otros minutos más y llegó el otro desayuno vegetariano, faltaban 2 salchichas que nos dijeron que saldrían pronto, llegaron una vez que habíamos terminado.Por el precio, las raciones fueron muy decepcionantes, sabían bien, pero no hay nada que destacar, tampoco cantidades enormes. Los frijoles estaban fríos, los huevos no estaban completamente cocidos y las claras estaban pegajosas.Entiendo que hay una pandemia, apoyar a las empresas locales y ser paciente y la comprensión es primordial, pero esto se llevó el mick absoluto.

The new decor in the upstairs tea room has lifted Bryson’s to a new level and is a welcome addition to Keswick. The food is as good as it always was and the staff are attentive and professional. It was reassuring to see all of the staff wore face coverings - just a pity that many members of the public don’t (a failing that cannot be laid at Bryson’s door).

¡Caos absoluto! Las máscaras eran obligatorias, por supuesto, pero no vigiladas, muchos clientes visitaban la tienda sin usar una máscara, yo estaba mirando desde un asiento afuera. ¡Pedir comida era una pesadilla! No hay instrucciones sobre qué cola hacer, tantos perros y personas que era una locura. La camarera tomó nuestro pedido de un sándwich tostado, 20 minutos después vino a buscarnos y preguntó qué pan habíamos pedido. Respondimos que no lo estábamos; t preguntado! Malhumorado, sin caras sonrientes, y la desinfección de las mesas estuvo bien, excepto que todos los restos de comida y los envases de papel fueron barridos al piso, por lo que debes tener cuidado con dónde te paras. ! Fue la peor experiencia que hemos tenido. . Los baños subieron 3 tramos de escaleras, no se veía ningún ascensor.

Called into Brysons for a mid-morning drink and a lite bite too eat. As it was raining we decided to eat inside on the first floor tea room and as opposed to al fresco on the street.We were able to chose a window table and ordered tea, cappuccino and a portion of strawberry flan to share.The food and drink were very good and served promptly, the staff were friendly ( in their smart Brysons outfits) and the tearoom and toilets were clean and tidy.The bill came to £10.50 and so good value for money.Worth a visit if you are staying / visiting Keswick.

Stopped here today for cappuccino and cake with my wife to escape the Keswick rain. Everything was fine. The cakes were good. Cappuccino good but nothing special. Staff efficient

Visited for lunch having just arrived in the lakes for a long weekend. Ordered a soup and sandwich which was served on cheap brown bread with an tired looking salad for £9.75. For that price I expected more, coupled with the price of the drinks added up to a £27 lunch which when you look at what was served was a complete rip off. Everything requested seems to come with an extra charge in this place so beware. We bought some scones to take away and for the price even these were not anything to write home about. Plenty of better options in Keswick.

Lovely breakfast food on offer. Omelette was my choice which was very tasty. Nice decor and tables spread out enough for you to relax (re: Covid). Would come again.

Visité aquí un lunes por la mañana, ya que cuando pasaba el día anterior, los pasteles se veían muy bien y siempre estaba lleno. El café y los bollos eran encantadores, aunque pensé que obtendrías una mejor mermelada de la que ofrecía, suena estirado, lo sé, pero. Si va a servir un bollo grande y muy bueno, debe asegurarse de que los condimentos para acompañarlo también sean de buena calidad, la crema coagulada estaba bien. Sería una revisión de 4 estrellas si no fuera por el servicio, todo el personal tenía una actitud detrás de cada palabra que se decía, te hace sentir que tu costumbre no es bienvenida aquí. La comida y el café eran encantadores

Llamamos aquí a las 09. 45 am el 28 de agosto, solo me apetecía un sándwich de tocino, hicimos cola en el mostrador de la planta baja, cuando llegamos a la hora de que nos sirvieran, la rubia preguntó qué queríamos con un tono brusco, dijimos sándwich de tocino, por favor, luego nos dijo No quedaba tocino, así que dijimos: ¿podemos comer un sándwich de salchicha, por favor? En el que ella dijo como si fuera nuestra culpa, mi novia dijo, por favor, ¿podemos comer champiñones y recibimos otro gran suspiro y glair, así que decidimos que no? pedir salsa, ya que parecía que cualquier pregunta era un mordisco para esta señora, así que lo dejamos así y fuimos a nuestra mesa fuera de su camino, las 3 estrellas son para la comida, las 2 cayeronEs solo por la actitud grosera de las damas hacia los clientes, lo siento, ya que nunca me siento lo suficientemente fuerte como para dejar caer estrellas en las reseñas, pero mejore la actitud de este miembro del personal.

Every time we visit the lakes we drop into Bryson's as we know we can be assured of a warm welcome and a fabulous choice of dishes. Everything is cooked to order.

We nipped in here for a snack whilst in Keswick.We waited to be seated, as per the sign, but the two ladies running the place completely ignored us - I could see they were busy but even a "Hi, be with you in a few minutes" would have sufficed.Once we'd 'made contact', been seated & our order taken things got a lot better very quickly.Food was okay, but a couple more staff who aren't averse to actually greeting customers would make a huge difference.

We had 2 got chocolates and 2 coffees, donuts and sausage barms. All excellent. We even got a free sausage roll because the coffees were slightly late. Excellent. Recommended.

On a Sunday morning this was a good choice for breakfast in the area. Service was slow with only two people running the tea room area and there was a bit of a muddle with our order. Food was slightly pricy but in keeping with the Lake District area. Food was excellent and I had the vegetarian breakfast which was lovely. Recommend trying the plum bread too!

A great place to come for coffee and a cake on a wet Sunday morning in Keswick. Lovely range of cakes and pastries and free WiFi what’s not to like!

Bryson's Tea Room perfect for a mid-day snack. Had the Ham & Cheese toastie - one of the best I have ever tasted, fab. Cake selection so tempting and impossible to resit, so go one try one (or two) you won't be disappointed.

The food and service was exceptional. The cheese scones were amazing accompanied with a wedge of cheese and chilli jam. Covid compliance was very good.

We were impressed with the Covid 19 safety and enjoyed the scone and tea deal for two plus had the government eat out to help out deal so only paid half price Best cheese scones ever Staff were busy but helpful Well recommended.

On a day trip to Keswick we called into Brysons for something to eat. The upstairs tea room was full and had a queue so we chose to find a table in the downstairs cafe area. It was completely unorganised downstairs with 2 queues going on at once and people not knowing which one to join. After queuing for 10 minutes in a queue we realised that it was take out only and we needed the other one. There were no signs telling us this and and also 3 different members of staff asked us if we were taking away and still didn't ask us to move queues. There were several other people behind us in the same position. Once in the correct queue it took 10 minutes to get to the front despite only 2 people before me. The person on the till appeared not to be familiar with it and took around 2 minutes to type in 2 ham salad sandwiches. Then it took a further minutes for the price (not a clue if it was user error or a technology issue) I sat down with the drinks and cakes and the 2 sandwiches came quite quickly but only one with salad. How this happened I have again no clue of it was typed in as 2 ham salad sandwiches. They were very nice and so were the cakes. Another member of our group ordered straight after me and again got slow service. They checked his sandwich order with him after he sat at the table which was good as it was also incorrect. It took 20 minutes for the sandwiches to arrive and they were wrong. They were sent back and queues up for a refund (which again took an age) overall we were very disappointed at the service and can't believe how poor the staff were as they were blaming each other for the mistakes. If in Keswick again we will be avoiding here!!!!

We called in Bryson’s in Cockermouth for a coffee and cake at 2.50pm and we’re told the cafe closed at 3.00pm, but that we were in time. The woman who served us couldn’t have been more hostile and unfriendly, and as we were the only ones in there, there was absolutely no atmosphere at all. I had a pot of tea that held one cup and an eclair, my wife had a latte and a baked slice of Tiffany. They were good but no better than anywhere else. I’m sure with the amount of choice along Main Street, it won’t be hard to find somewhere better than here, somewhere where they’ll appreciate your custom too.

We never visit Keswick without calling here. Excellent menu for teas Well priced. Great food. Friendly service. Enjoy!!

Having visited what I guess is their other tearoom in Windermere the previous day and had such lovely food, we thought we would give this place a try to. We were not disappointed. As every much as nice as their Windermere tearoom. Lovely

Came for a late lunch In the tearoom upstairs. Lovely food, friendly staff and brilliant service. However I feel like they could do with curtains upstairs as it looks very clinical x

We had a little time to kill and popped in to view the cakes and upon seeing the scones we had to give them a go! Hot chocolates, tea cakes and both fruit and cheese scones were ordered & we were not disappointed. Nicest tasting fruit scone I’ve had. Other half had the cheese scone which came with some cheese and chilli sauce. He enjoyed that tooAll the staff were working hard with the new covid systems in place. Really enjoyed our visit and will definitely be back when we return to Keswick

The food was very expensive, it tasted ok but I would rather eat somewhere else in the future, it was a bonus that we managed to eat outside as the weather was lovely and it was nice that our black Labrador could sit with us.

We ate upstairs in the tea room, so light and airy, felt very safe and comfortable. We shared a cheese sandwich, which was brought out on two separate plates complete with individual side salad - a very nice and thoughtful touch. Then we had a fruit scone with jam each and a pot of tea. Absolutely delicious! All of the staff were so friendly too. A delightful place!

Well what can i say.haveing paid just over £20 for 2 teas and 2 toasties the service was ridiculous!!! I placed my order with the miserable older lady who said she would bring it outside to our table when ready.she then went on to serve at least another 10 customers before she made our toasties.. 30mins later our cremated toasties was still sat in the machine!! I went back in and asked the young lady where the toasties are which i ordered 30mins ago and she replied "oh here they are...i have found them"!!! I will NEVER return here or recommend.please spend your hard earned money across the road as at least you get your order promptly and served with a smile

Went twice and had cake as well as breakfast, both good. Very friendly staff, managing the upstairs cafe in a very calm way. The cafe is nicely decorated, good space.

EXCELLENT EXCELLENT EXCELLENTservice was welcoming and personable (and we felt a bit conscious in our slightly messy walking gear), the lady welcoming us in was lovely (6th July at 2pm).The table overlooking Main St was lovely and ideal to watch the world go by after an 8 mile walk.Let’s get onto the important stuff - the food! I had pie of the day and real chips and peas and onion gravy and a pot of tea. 11/10. My wife had the beef sarny and chips. Both fabulous and excellent value for money and much better than other places we ate. Thanks for the lovely, great quality and enjoyable visit.Will come again next time, maybe more than once during the trip.

There doesn't seem to be an entry for the Cockermouth Bryson's Bakery and Tea Room, so I will enter it against the Keswick branch, as it's the same company. ( The Cockermouth Bryson's is on the left hand side of Main St).I visited the Cockermouth Bryson's today as due to coronavirus, I haven't been able to eat out for 4 months and was in Cockermouth today and decided to try the cafe. Due to coronavirus restrictions, the shop only allows two people in at a time and there was a slight wait before I was called forward to the eating area. Also you need to register your personal details in case of COVID 19.I ordered a chorizo and chicken panini and medium cappucino, which came to £ 7.40, probably average for Cockermouth these days. The service was prompt and friendly, which id always a bonus. Coffee was decent enough, but the panini was full of decent sized chunks of chicken and chorizo slices with some cheese and worth the £ 4.70. Also you get a small salad to go with the panini, which consisted of a decent dollop of coleslaw, lettuce and onions.I'll recommend Bryson's Tea Room to anyone who is visiting Cockermouth as this was my first time and I was impressed.

We have visited Bryson's on many occasions over the years and although the decor following refurbishment is perhaps, not to everyone's taste, the food and service remains high. The staff are always pleasant and happy to have a chat and the food is very tasty. Although there are plenty of other places to have a snack in Keswick, Bryson's is our favourite.

Nice airy decoration, however nothing very special and in a town where every other shop is an eating establishment they need to work harder. Staff were polite but not friendly. The scone, despite being made on the premises felt like it was mass produced and the Diet Coke was served without ice and flat. Ok, but not great.

Called in for lunch, mainly empty upstairs. Looked at the offerings but nothing special and somewhat overpriced. We would have persevered, but the miserable staff seemed not to careless, and it had all the atmosphere of a morgue. Very off-putting, so left and went to the cafe over the road

We have eaten at Brysons many times over the years. This was our visit since the refurbishment. Although it has lost some of it's dated character it is bright and inviting. The plum bread cheese and chutney sandwiches were delicious. The restaurant was very quiet, as was the town an I would be interested to see how the service is when it is busy. We would recommend it.

I liked the bright, airy feel of this tea room and the loos were lovely too! My husband enjoyed his carrot cake but I was a bit disappointed by my chicken and sweet chilli sandwich. Whilst there was lots of filling the flavour was disappointing.Service was ok.

Have called in at Bryson every time we go to Keswick , what a disappointment this time where has all the character gone , there were three staff behind counter but I think we must have been invisible to them as we were completely ignored as two of them were talking directly in front of us , we have been served by the older gentleman before and find him so unfriendly . Sadly I think we will have to find somewhere else now for our coffee

Nipped in here for snack after a walk down the lakeside. Waitress to be honest seemed quite disinterested in us or our order. But my wife liked her - very thinly sliced! - plum cake. And I was very happy with my fruit slice plus - bizarrely but it works - slice of cheese and chutney.

Been served by some older lady today and she was so rude and angry . Don’t think she wanted to be there at all . Take away soup and panini plus danish 12 pounds all served in soaked full of fat bag . If you guys as a company making decision to start selling take away sandwiches maybe you also should invest in some take away boxes ?

Brysons has had a complete makeover since our last visit in May 2019. It has lost its old unique charm and now has the same cramped atmosphere and colour scheme of a supermarket cafe anywhere. Tables so close together we walked straight out.Next day we returned to buy a Simnel cake. There were some cut slices on display but no complete cakes. When we asked at the counter we were met by a blank stare. “We have Christmas cake. What is Simnel cake?” We left empty handed.It is as if new owners have taken over and do not have a clue about running the business. Sad.

Was looking forward to seeing the newly refurbished tea room as we were pleased with what they have done with the bakery downstairs. But.. what a disappointment. The walls are completely bare, the layout tight and squashed together tables. The actual tables themselves uninspired and utilitarian. Also the crockery-just white and boring. The food-absolutely fine as usual. An opportunity missed. Also noticed they closed it to customers around 1:30/2:00pm, apparently because they had run out of plates and cups. I hope it improves.

Food was ok if wierd I had fruitcake cheese and chutney. Service was so bad it proved amusing, several staff had made not catching anyone's eye onto an art form. When they'd failed to get to much of their custom they shut the place, Too Busy?

It was a rainy wintery day in keswicķ we popped for a hot chocolate which was very nice and a cake I really enjoyed it and would definetly pop in again on my next visit.

Lovely welcome, nice and clean. The staff came over to take the order nothing was too much trouble extremely helpful. The food was presented lovely and very tasty, soup was piping hot just what you need on a cold day and sandwich that came with it was just right. Will visit again next time we are up.

Went in here for lunch, and we were very disappointed. I live in the area and had visitors so we thought we'd come for something to eat on a cold day. Firstly we were waiting for ages to be seated (even though there were lots of free tables), then eventually we ordered - including a pie which we had checked the ingredients of on the way up. 25 mins later we still hadn't had our drinks. I asked where they were - someone went off to check - and came back to tell us the pie we'd asked for was no longer there and we had to choose something else - which we did (still no drinks). The table then got set - another 5 mins and I went to the counter to ask for the drinks again. No apology just a 'i'll check'. They clearly weren't interested so we left - 35 mins after arriving. Went across the road to the Lakes where we got a friendly welcome and a lovely meat and potato pie. Won't be going back unless something changes!! What a shame for a place with such a history!!

Their Cockermouth shop isn't listed on Tripadvisor so I thought I'd write one up and ask the Keswick management to pass it on. We were taken back with the quality of the snacks when we called in on Saturday, the food itself was edible but wasn't warm enough, it appears that the food came from the front of the shop and not the kitchen and could have done with a minute in the microwave. The service was OK but the staff could have been more friendlier. Will give it a miss next time.

The food was ok. We enjoyed a nice rarebit and homemade vegetable soup but service was a bit hit and miss. Two couples with only one menu on the table. We asked the waiter if we could have another menu but were told they were none spare! I therefore reached over to one of the several empty tables and grabbed one!

Poor quality considering the cost. My partner ordered a beef sandwich for 5.99. Literally thats all he got: 2 slices of white bread with one piece of beef between them and a teeny spoonful of mixed salad on the side. I ordered the afternoon tea for one, the scone and the piece of cake were lovely but the tiny piece of shortbread was clearly out of a catering pack. The afternnon tea for 1 cost £9.99; i was also expecting a pot of tea and small jug of milk however I literally got one single 150ml cup of ready made tea and no offer of a refill. So glad we never ordered the afternoon tea for two at a hefty £35.00

Stopped for coffee and cake was meet with poor service a grumpy old man behind the counter. But the food was good but staff needs training.

Stopped for coffee on arrival in Keswick. Coffee was ok and did the job. Staff quite pleasant. Pastries etc looked good but we resisted. Used facilities upstairs and clearly they needed attention in terms of cleanliness especially the floor. Will be sending separate message to establishment rather than discuss here.

Visited Keswick whilst on our holiday, my partner wanted afternoon tea, this place looked nice from the outside, he checked a few reviews before and saw a mixed result but thought we’d give it a try.