Broxtowe Fish Bar in Nottingham

Ordered on just eat and messaged 45 minutes later order was cancelled as they couldn't make it. In the past have had missing items they gave sent a refund for but this is ridiculous.

So so bad. Fish sloppy and soggy inside, i ask for large mixed kebab and got a very small tight kebab (hardly any meat), chips wear under cooked and raw. They prepared kebab in the back that explains the small portion they don't want you see the size until you get home??? Very unclean shop STAY AWAY

Messed up my order - wrong items on a jacket potato. Potato(s) small and half raw.😒

They don't like to say small or large... But it's a small. And a very small at that, with an awfully large price. £10.80 for a not small but very small chicken meat and chips with a coke. Currently writing this review 5 hours after consumption, on my loo, rocking backwards and forwards, in some discomfort. Cheers lads 🙃

Chips are disgustingly undercooked and pale and greasy

Very fast delivery and good food as always

totally understand that the restaurant was busy and behind I Appreciate that! but the quality of food wasn't good hence why I reached out to just eat. with a response of....it was busy so restaurant won't give you any money back! not good customer service at all from just eat! it was them who advised me to ask for money back which I wasn't going to. until the food came and tasted like it had been rewarded up, chips very dry and sausage was soggy. so quality wasn't upto standards.

After waiting an hour and a half I rang and cancelled my order. Either get an extra driver or turn the app off until you've caught up. I won't be ordering again.

Ordered at half 8 comes at half 10 the food was cold and look like been stood there a while

still waiting on food. apparently its been delivered and we've eaten it!!

Again delivered very early, we were all trying to get ready when the food arrived. The food was good quality and tasty, will be ordering again.

Not quite sure how this is £8 for a small portion. Absolute madness! Go anywhere else like wollaton fish bar, ash grill etc etc.

food was not bad but orded cod and got haddock

only average quality food.1hour and 20 minutes delivery time late

Didn’t receive the lollipop & drink with kids meal but everything else was perfect

Lovely fish and chips and really nice, friendly staff. Highly recommended.

Small stone was found in the pie meal

had a bone in my daughter chicken kebab

Been useing Broxtowe fish Bar for the last 25 years , never had any issues, however I am very disappointed. What's happened to Broxtowe fish bar that we used to know. There is no consistency in portions size.. just chips and kebab meat , not enough to even feed a child. The lady who served me just could not be bothered to cut some more off .☹️

Sorry food was not on poit like my other deliveries. Chip were hard and batter was soggy. Bit disappointed

terrible, quality of food was awful,seemed we had left over scraps before they did a new batch,all the chips were rock hard,we had to bin them all.

Stone cold rock hard chips, worst kebab meat ever! Battered sausage undercooked! Waste of money

Best fish and chips I’ve had in a long time! Hot, fresh and crispy 10/10

excellent friendly and efficient staff perfect

Very quick delivery, we weren't ready for it. But i cannot fault that i suppose. They missed an item, after calling they they delivered the missing item, but it took 10-15 mins. By this time the rest of the food had been eaten. Not the best service this time......

Good food nice and hot onion rings were massive 👌

we always order chippy from broxtowe fish bar as its guaranteed to be hot when it arrives. we've never had any issues with bits either.

Too expensive for the portion size

great chip shop, great service, 👍 👌 big portions I would definitely recommend them 👍👍👍

Food was warm so was the gravy,fritters greasy & hard my son didn’t touch it not the best tonight

Food was beautiful and arrived piping hot.

My battered burgers were rock hard, cold and had barely any batter on them, the large chips was the an absolutely ridiculous portion, it was smaller than their regular normally is (I order regularly from here) and the chips were cold and the battered sausage was cold. Rang up to complain about size of portion of chips as soon as I saw the size before I realised how cold food was and they said driver had finished and they'd sort me out next time, it's no good next time as we needed feeding tonight. The chips was nowhere near enough and most of the food went in the bin! Not happy, was a complete waste of money. Don't think I'll be ordering from here again. Only positive was the delivery driver was very friendly and had great customer service!

Great speedy delivery, food was ok, but again no salt and vinegar when specifically asked.

Just had fish n chips for my lunch and they’re the best fish n chips I’ve had in ages. I just had to leave a great review . Keep up the good work .

Stated it was delivered when it hadn't even left the restaurant. Came 45 mins later then stated time. All the food was cold

Food was very good which is the main thing 😊

Was still hot when it got here

Excellent tasty food, unsure what took my fancy at first and the assistant without asking recommended Fishcake, chips and Peas. Well mannered, very helpful, polite, and good value. They also offer a cone of Chips served between 2 and 4.30 for the children daily. How rewarding is that for a time in need. Thankyou Broxtowe Fishbar. Will be seeing you again. Catherine from Beeston.

The chips were ok, could have been warmer, but the crispy bits were so hard to chew they almost tasted old. The bbq wings were inedible, we couldn't even eat a whole one. Barely warm as if they were not hot to start with. I will have to heat them properly in the oven to feel comfortable finishing them. The mini fish was nice and the coleslaw very basic for the price.

the food was disgusting. The bag with the food in was given to me sideways due to it being soaked in oil. the courier said she didn't want to get it all over my clothes. When we took the paper off the fish the batter fell off it and it was rock hard. The chips were cold. The 2 cheese and onion fry its I orders had mushed together in the paper to become one big oily mess. I definitely will not order from Broxtowe Fish Bar again. It is a shame because it was a good chippy but now the food is awful

Great food,polite delivery guys

Ordered the tikka chicken pitta - clearly ran out of tikka and subbed in with alternative which wasn’t what we wanted. If I’d known I’d have ordered a different dish. Bit disappointing especially as use regularly without issue. Could have sent notification rather than just send it out as is.

Food was ok this time, i asked again for salt and vinegar, but again none was put on my food.

don't no why some of the reviews are bad I've never had a bad experience food hot good portions and tastes bang on

Best chip shop on broxtowe Lane

Fish was rubbish. Very expensive

Firstly I would like to say the staff have always been brilliant, polite and nice. I'm normally very happy with the food BUT this time I was quite shocked at the portions. I asked for kabab meat (£5) in a tray and mixed meat in a tray (£7) the portion size was astonishing, there wasn't an option for large or small and the tray we got was no bigger then the size of my hand, food was not very warm either. I'm leaving a review not to criticise but to make people aware, I've eaten mine and still quite hungry. Broxtowe fish bar PLEASE offer options on portions size and please reconsider that SMALL tray option because that's more like something I'd give a child under 10 years old and the price was silly for that. Will be going elsewhere for kabab meat from now on.

I always order from here, normally with no issues. However this order wasn’t good. I rang after an hour to be told my order was next out. 35 minutes later I had to ring again as my order still hadn’t arrived. Told it was already out for delivery. 5 minutes later it did arrive however it was lukewarm and extremely greasy. Also the portion size of the kebab meat was half the size it normally is.

Way too much batter on the fish and the mushy peas smelt and tasted like someone had tipped an ashtray in them

Before you say i am not telling the truth so I get a refund I am not haven’t even asked for one just like last time. I have been a customer for over 20 years and this is your response. I never have asked for a refund from you. I am really disappointed you would treat a very loyal customer in this way because the food was only warm and late. Does not qualify for your response

best chippy around. Dan, Sam, Nat and the team are always friendly and more than happy to help.

I don't know what you cook your chips in but they are lovely, all the food is what iv ordered

Always order from here and food was amazing as it always is. But was late this time round but probably had loads of orders.

Unfortunately! Food arrived late hence was cold and hard chips and soggy cob! No sauce on burger as requested. Sent 3 wrong drinks instead of the two original ordered.

Food brilliant, just I order a time and comes to early when I'm going out,but I don't want to order it when I'm out as no one in if they deliver, it's a certain night, I order for 8.20 pm comes at 6pm but only happened twice,but awkward telling delivery people your going out and don't want it this early, I can understand this shop being busy as food is lovely but does need to note time as I don't want food from anywhere else.

The order was late and part of it was missing, when we told them something was missing we got blamed saying we ordered it wrong?

Delivery took 2.5 hours. I had to chase to see where the food was. They said was busy the driver stated it wasn't that busy. I asked for a part refund due to waiting a while and was declined It's a shame as used numerous times before

one item was missing on my order and I phoned them up and it was sorted and the missing item arrived approximately 10 minutes later great customer service and the food was great.

Excellent food as always and special thanks for delivering in the snow xx

Makes a change to get a chicken kebab that's bang on good chicken fresh salad and the chips and battered sausage were nice too definitely go again

Always excellent food , delivery driver is always polite & courteous, food always hot when delivered

We only live a couple of minutes from the shop! And it took over 40 minutes from the notification from the shop to say it was on its way!!!! :'-(

Lovely staff and fabulous, freshly-cooked food. Highly recommended.

It all come cold! To say it’s like a 5 minute drive it was cold not happy with it!

Friendly staff and the best kebab I've tasted in a long while,be going back regularly

Ordered food to be delivered for 8pm, arrived 20 minutes early. We were not ready to eat, but had too. I asked for salt and vinegar to be added to the fish and chips, it was not. The food was not very hot, really disappointed.

Late delivery. 6 garlic mushrooms. Nachos on plastic cheese. Looks awful. Never again will I order. Wish I could take a photo. Looks so sickly. Oh and food was cold. Stay away guys.

Excellent service will order from there again

Delivery driver is awesome and food was great p

Lovely fish & chips. Really enjoyed

pre ordered at 3.45 chip shop confirmed at 4,25 delivery said 5,30. at 5.45 i called them. they said they had no driver til 6pm. i said ok these things happen, as long as the food was still hot. this chip shop is literally a 5 mins walk from my house, the food came by car yet the food was still cold!!!!

Nice to see UV sorted it out bang on thanks

Great food great service great price

I probably don't need to leave yet another great review, one item missing if order but they sent it out, dnt mind as know its not a often thing, and all the other food was red hot which is important esp with kebab, great team working to supply us with a good size good price family meal, money is tight for most so its important that a take away treat delivers on Time good food quality and warm these guys always get it spot on that's why we always use them, thanks again guys appericated

Quality of the food seems to have gone downhill as of recent. Missing item again

Late delivery said to be between 8_8.25 it came at 9.10! Food was cold

This use to be the best chip shop around. Now they are using new potatoes, the chips are now soggy and in places hard. Losing customers to save cost swapping potatoes is a poor business decision. Edit* My son decided to buy some chips on the way home - not only have the portion of chips gone up 60p they were cold, he had to throw them away!!!!! 😤

Great, local fish bar, they deliver too, in JustEat

Always delicious food nice and hot get plenty

Order on just eat but when food arrived chips were uncooked I rang the restaurant to be told that its because they are new potatoes and 100 % cooked ....I was the one eating them and they didn't taste or feel cooked

Do not get it delivered always waiting over the time

Great food, and just the right amount, I had kebab and chips in a box,delivery guy was pleasant.

Thanks guys as always hot food good portion size and good quality food some places stuff slips when busy...you lot always put the extra graft in to supply a great service, when money is tight for most a decent takeaway is a treat now days so we always use you guys as its always good value for money .

The hot dog was freezing and the fish had thick black skin on it and couldn’t be eating without scraping it off. The chips had no flavour- no salt or vinegar so they were bland. The children did enjoy their fish cakes.

Disgusting service not cooked food. Over 2 and half hours after order doem. Several phone calls not happy

I ordered my food Saturday and as soon as I put the order in I realised I'd done a collection not delivery, I rang the shop,and the very nice lady sorted it for me,and the food was very nice.

Food was excellent fresh and tasty

Should gave them 5 .as i drive by 2 chippies to use this one

I used to come to this place to get food and also the manger I really don't know where to start but he is so rude to his staff In the back I heard him shouting at a poor lad for going to get the chips which they needed which I think is so unfair I went in there last night when he normally on he seemed a hard working chap I no longer know if he works there or not but don't get me start I would rather find a new chippy where the staff are kind to there customers and where there food is not greasy all I can say is that I will never be comeing back to this horrible place and they have lost a consumer for good ALSO I don't how people in wheelchairs can get food from this place as there no way of them to get in the shop

Good food at a good price which is hard to find these days

Huge portion of fish and chips for the price. Service was excellent and friendly. Can definitely recommend this place.

Chips was cold so much cabbage on the kababs I was thinking of starting a groceries

Don't think I'll be in a hurry to go back there the foual mouth staff especially the lady who was doing the cooking there's just no need for it you won't be winning any awards for business of the year ☹👎

Always order from there for a family member, he really rates them, says “They’re lovely and good value”. Always on time and sometimes even early. ☺️

Love their fish and chips. The small fish is big and the small chips could feed 3 adults. Been my chippy of choice for 20 odd years

Cheap and cheerful, staff are amazing.

Great service and food always arrives hot and tastes great!

Delivery time was over an hour but they did say that it would be so can’t really complain the food was good

Food was cold and onions put on despite instructions not to put on food. Contacted restaurant to be told salad makes the meal go cold and they are busy can't I just pick the onions out. NO I'm allergic to the onions and now the whole meal is contaminated. Very poor from restaurant.

Ordered 17:43 Delivered 19:25 Food cold.