Based on 450 opinions finded in 3 websites
Based on 450 opinions finded in 3 websites
Nº 1051 in 1338 in Nottingham
Nº 11 of 12 Seafood in Nottingham
Opinions
Always fresh, polite staff and portions are plentiful.
Rob Gee . 2024-09-16
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The treatment is very rude to the customers
Alex JAK . 2024-09-14
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Sent the wrong order then when I phone them would not do anything about it WILL NEVER ORDER FROM HERE AGAIN If I could rate lower then a one on here if would do
Mark Carr . 2024-09-14
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A con!!!!!! Tried to do the collection order a few times now where u get 10% off and it doesn't work, the give scrap everytime, awful service, the don't care a toss, not nice people. Advertises 10% off if u order online, which I did thru there own website. Rubbish
catherine harris . 2024-07-13
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Best chip shop in nottingham.....fish is so fresh everything is nice even when we have it delivery on just eat
james stevens . 2024-07-12
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I ordered at around 7pm today food didnt arrive when it was supposed to so I called them the guy on the phone stated drivers on way. So we waited another 30mins before calling again he then stated the same thing so again we waited another 30mins so an hour past delivery time now when they finally answered the call this time the guy was very rude. So we asked for a refund even offered to go and collect the refund he then stated you come here and all you will get is £3. So then when the food did finally arrive 2hrs after it was supposed to it was cold items were missing. I can say with absolute certainty I will never order from here again. AVOID AT ALL TIMES
TheChemicalGamer . 2024-05-27
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Great place , used these a few times always great service , food is fab , would highly recommend.
Lee Fisher . 2024-05-12
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After working in a chip shop for 2 years, I’ve learnt to appreciate good fish and chips. And this was exactly that. Staff were great as well, very accommodating and had a good laugh with them as well. Also if you care about curry sauce, this was one of the best curry sauce I’ve probably ever had. Simply amazing. 10/10
Jacob J . 2024-04-17
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Fantastic staff, well informed and helpful. However during to food not being g Halal I did not order.
Zafar Nawaz . 2024-03-24
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Chicken donor wrap was perfect Chips were crispy golden brown.. really enjoyed it.. I will stop again when passing.
Tim Crook . 2024-03-19
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Have used this chippy for years and years, never really had a problem. However, last 4 or 5 orders have left a sour taste. There is always, ALWAYS something missing from our order and just recently the family have all had upset stomachs. Last order the chips were missing so we had to ring up and were told 'we'll do something for your next order' I was like no....we have 4 battered sausages here and that's it. We need the chips. They did bring them, but then the next day we were all ill. I don't know what has changed because it used to be really good. We won't be going back or using this place again.
Lisa W . 2024-03-12
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Just ordered food when it came it was warm the kebab just fell to bit's and the garlic bread wasn't cooked properly very poor won't be ordering again, don't know what's happened because it used to be nice food from there but last couple of times we've ordered just seems to be getting worse 👎
Mark Kingsland . 2024-02-22
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Billy fish bar gave the delivery driver a paper bag with our food. The delivery driver came to deliver it and when he picked it up the food the bag split and the food fell on the road. The Uber claimed we received it when I never even touched the food as the delivery driver by accident made a mistake and the food went on the road . Uber didn’t refund us either and when I called billy fish bar they where very unhelpful about the situation and didn’t even entertain helping with the situation. I won’t be using billy fish bar ever Again, terrible customer service and considering we ordered weekly they will now lose potentially 1240 pound of future income from us. Awful customer service.
Ryan O'Boyle . 2024-02-07
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Worst kebab in history. Dry meat(the towel I dry my hair with after a shower has more moisture) naan bread was pointless, didn’t even hold the meat, the sauce pot was so small for a large kebab it may as well not been delivered.
Kirstie Bruce . 2024-01-19
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Highly recommended food. Top lads top food
Mohammed Qurban . 2024-01-16
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We've been ordering from billys for over a year now.🥰 Lovely fresh soft chips. Good meal deals. Ample servings. Fresh salads. And even got a bottle of wine given to us at Christmas. What a lovely gesture. Such lovely delivery drivers too all polite and friendly. Kind regards From duffield crescent. Xxx lou and Geoff.🍖🍗🍔🍕🍟🌭🌮🍟🍽🥤
Lou Lou Catton . 2024-01-13
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Won't order again was very disappointed 😔 our new year's eve takeaway was shocking the kebab meat was like rubber and the chips looked like they were just teased with fat also it was cold 🥶 never had a issue till now and unfortunately its put me off ordering again
Rachel Lane . 2024-01-06
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Great service great price great food well done
Andrew Hind . 2023-12-20
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Gone off these .fish was dry.little disappointed.
Anne Cassidy . 2023-12-10
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We randomly visited the store but the ambious was so great. We enjoyed the food it was delicious. Prices are very economical. I strongly recommend billy fish bar.
Kishore Jammula . 2023-11-07
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Got what I asked for and tasted good
tracey stevenson . 2023-11-03
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Genuinely shocked by some of the reviews on here, though note most of them are old so could be why. We've been ordering from Billy's for at least 6 months now and every time it's been delicious! Their chips are the best around for miles and their battered sausages are a treat too. Also their curry sauce is proper chippy curry sauce! #ifyouknowyouknow
Claire B . 2023-09-06
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Don't bother! Only reason we've ordered from here is because bestwood fisheries is closed for a couple of weeks! Overpriced, and when I say we ordered over an hour and a half ago, I mean 2 hours and still not here! Absoute joke of a takeaway! Chips look like they need cooking, mushy peas look like there from space... talk about glowing 🙄 asked for naan bread, got pitta bread. Literally the worst place to order from ever. Save yourself Do Not Order From Here. You have been warned
Dj Jon C Colclough . 2023-08-16
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Used a few times before and the food has always been lovely, but took quiet some time to delv when less than 1/2 mile down the hill. This time how ever we ordered through Uber Eats . Small order for a small family tea . A large bag of chips were missing. Leaving only one bag. Which we gave to the children. I contacted the store and Uber. The man was hard to understand as the line was awful. Was questioned about where the food was. Erm ok I'm hardly going to call up about a bag of chips unless it's missing but it's £4.20 now. We are all I'll and just need some carbs. He took my address and said he'd send them out. 40 mins later and no chips. I've called again and spoke to another man. Clearer line this time. Apologies given and I was told the other man "forget" to send them. Really?!. I've updated Uber on the situation. Still waiting for this 1 bag of large chips from 1/2 mile down the hill , 20 mins after I called and 1 hr since recieving the first drop off. 🥺😵💫🫨🙄🙄🙄 I've tried the peas we ordered. Extremely watered down and very bitter. They have gone in the bin. It's now 19:20pm the delv has just arrived with the chips and apology at the door.
Kelly Jane Herrick (Kel) . 2023-08-13
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Ordered pizza an Onion rings came 40 minutes late an was warm at best won't be ordering from there again
Richard Hunt . 2023-07-01
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Great food was looking for a late meal about 11pm cooked fresh on arrival
Rob Amatt . 2023-07-01
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Food poisoning- both children had chicken nuggets and were fine before hand. Both children up all night and following day with sickness and diarrhoea defiantly will never eat from here again obviously don’t serve fresh food. Currently waiting on a call back to see if my 6 year old needs medical attention DISGUSTING.
claire221087 . 2023-06-22
MORE AT TripAdvisor
Waited over an hour for my food and it never came!!! Going to bed hungry, angry and beyond annoyed!!!
Jordan Taylor . 2023-06-19
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Really lovely place. Staff really nice and welcoming and food ALWAYS exceptional
K K . 2023-06-04
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It said 1h delivery, wasn’t delivered for way over an hour. All of the food came cold - we had to re heat in our own oven. Both portions of chips came covered in sauce (cold) - gone straight to bin - not sure why there’s a question about sauce as it doesn’t advice you that your chips will come covered in it straight away, if we knew that we would have chosen no sauce... Driver on his phone just passed the order and left - not even said hello not to mention some apologies for delay, you couldn’t even ask a question as he just turned back straight away. Question about pizza’s base - we ordered one deep pan and one thin - both look exactly the same! Very disappointed. Won’t order again
Patrycja M . 2023-05-04
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Leng but takes time to get there
Alfie Keep . 2023-04-30
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Clean, friendly staff, fresh cooked food. Fair prices, would recommend.
Steven Hutchinson . 2023-04-21
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Not impressed payed £30 for cold food..won't order again.
elemental momma . 2023-03-30
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Gone right downhill. Always messing up orders and quality is very bad. Stopped using.
April Mc . 2023-03-24
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If I want a kebab, I come there, even though there are three others on the way 😉
Remi Kawecki . 2023-03-22
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The food was rubbish cold meat all black not nice at all 1 star food arrived 2 hour after ordering the food
Paul E . 2023-03-11
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Ordered on uber eats waited over 3 hours for the food to arrive called up to ask for an update got called a liar because they had already delivered food which they hadn't. I asked what I do now and they said nothing they we have your money then blocked my number
Andrew Cobb . 2023-02-28
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every single time me and my auntie order they are always missing something please dont order from them
troopzr . 2023-02-25
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Only place I will get my fish and chips from absolutely fantastic x
Carol Butler / miss mod 71 . 2023-01-20
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First visit today, very impressed, all food cooked fresh, efficient service good prices and all very tasty. 👍
Andy Robinson . 2023-01-15
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Lovely service, great food, and very clean establishment. Fantastic chippy's!
Ratan Bawrie . 2023-01-14
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Amazing food, staff very friendly. They have a wide variety of food, definitely recommended.
Deborah Saunders . 2022-12-29
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Guarantee you will get lovely chips up until 11.30 pm 😋
Steve Simpson . 2022-12-14
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Lovely chips been here many times
Robert Mason . 2022-11-23
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Used to love it and have continued to order here but always disappointed of late. Cold kebab meat, nasty tasting and expensive food in general. As with everything the quality has decreased and the price has increased. Won't make the mistake of ordering here again.
Simon Wright . 2022-10-23
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Just been in Billy’s for a late lunch ! Had kebab meat/chips/salad By far THE BEST MEAT N CHIPS I’ve had EVER!!! Very polite staff(even let me sit inside !) Highly recommend this takeaway Perfect food and perfect staff 💯%
Martin Neal . 2022-10-15
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Good range of foods. Clean place reasonable prices
mehmet ali Karademir . 2022-10-05
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The wait time wasn't too bad and the food was actually OK. But I'm only giving 3* because of the nasty attitude of the delivery person who has put me off ordering from this place again. He has no customer skills at all and was not very friendly.
Maid Marion . 2022-08-19
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Employee had black nails who served food, I only got a chips and battered sausage. Worst I’ve had will never go again, so greasy and over priced! £4.10 for a regular chips and horrible battered sausage.
Rhys Jones . 2022-08-14
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Don’t order from here takes 15 years to be delivered and food taste like toes !!
Jordan Grandon . 2022-08-09
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Oh my word. I wish I had taken a pic of our delicious food. Had to wait for chips for me but my buddy had the most amazing kebab! Even the people on the next table wanted one, but it was late and the last of the meat. Deffo yummy food and value for money 💜
Debz Betts . 2022-08-05
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Very very bad is no have any recipect for coustumer
Muhammad Kharatha . 2022-07-20
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Pleasant staff great fish and chips. Am visiting Nottingham and it was recommended .Glad it was
Linda Cox . 2022-07-09
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Nasty, took over a hour to come and everything was soggy due to the cold drink being left on the food, chicken burger was dry and over cooked in the middle, the lettuce was brown and everything was just nasty !
Liam Maddock . 2022-07-04
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Warm friendly atmosphere nice welcome injoyable meal fish and chips pea's served with a warm smile.👌😁💛
Erica Newton . 2022-07-04
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Great food here..... And they do Chippy chips 👍
Paul Billson . 2022-06-22
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Wouldn't order from these again thought these were fab at first but when I started becoming a regular customer standards slipt when ur working till late and can't be bothered to cook and go to ur local u would expect quality..you spend alot of money for chips that have been left for hours to the point they taste stale the fish is half of the size you pay for and they charge 2pound delivery even though Iive a stones throw away..treat your loyals good that's what's going to make u stay afloat
Leah Ward . 2022-05-12
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Had the niceties meal in a long while so tasty and £2.00 cheaper
angela moore . 2022-04-06
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Amazing food!! Would highly recommend 👍🏼. We always have the Billy’s special kebab which is so good, always hot, fresh and delicious 🤤.
MRSBarks81 . 2022-04-02
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Good range of food available. Food always tastes good.
Glyn Hodges . 2022-03-27
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Ordered a small fish given me 2 small slice of fish and says it's small fish. Charged same.it is cheating. Never buy again
siby mathew . 2022-03-18
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Order a meal last night food was cold and late 😩 one star for coming in the end never again wasted of money
Kathy Laidley . 2022-02-20
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I have just left this place and had ordered standard fish and chips, the old man who was preparing my order was eating kebab, putting his fingers in his mouth and coating the fish. The food ended up straight in the bin. Needless to say I will never get food from this place again. A waste of 7.90.
N6600IHmelaniet . 2022-02-16
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Been ordering from Billy’s for many years , always been the best local chippy .However the last couple of orders have been very late and food cold when it finally got here . Will find an alternative next time.
Russ Cresswell . 2022-02-11
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Best chicken shish in Nottingham
gary gregg . 2022-02-06
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Every time we order from here food comes cold kebabs do anyway, so had something different chips and cheese and it came stone cold cheese didn't even melt who wants pay money to a fast food delivery to get cold food should be coming out fresh. Last time I'll order here! Chicken burgers cold drinks come warm 😐
Brett Blurton . 2022-02-06
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Terrible service, every time i order i have problems with my order. Unbelievable. They forget to send the sauces, and if you buy extra toppings, there is a highly chance to be missing. Don't even bother to read the order comments, ridiculous. About the food, they are average 3/5!
Alex Menharth . 2022-01-18
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Good food and friendly service...
Simon Bingham-ward . 2022-01-02
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Cheese was like it was out fridge and cold
Ryan Moncrieff . 2021-12-31
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The sofa is really comfy and that's the only reason Billy's got 1 star and that it won't allow a zero, the food was rank and went in the bin after 1 mouthful, even my 3 dogs turned their noses up
Paul Hexham . 2021-12-15
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Ordered here for the first time tonight, and I can honestly say that it won't be the last! Food was absolutely delicious! This is a proper traditional English fish and chips shop. I ordered haddock and chips via UBEREATS and including delivery, it cost less than £10. Nowadays, things just aren't the same quality as what you remember from years ago, but the food from Billy's Fish Bar really took me back to my childhood, when I remember having fish and chips every Saturday night when I'd visit my dad. I couldn't recommend this place highly enough - if you're looking for proper fish and chips, you can't go wrong with Billy's.
Chloë Wright . 2021-11-25
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I’ve tried to order with this shop several times and order was cancelled every time then had to wait for refund. Unsure why it was cancelled. Tried to order several times in the last 3 months
chloeaE8599EI . 2021-11-24
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Good value for money, big portions! Very quick delivery!
Agata Ormita . 2021-11-20
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Very hit and miss lately, food has been very oily especially the batter on the fish..ordered 2 large fish, Ive seen bigger fish fingers, portion size of large chips very small too.. probably will start looking elsewhere now
Darran Murray . 2021-11-18
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Usually go down but ordered a delivery. It arrived 2hrs earlier than the time I booked. Wrong sauces. Wrong drink. Everything all mixed up. Who wants chicken covered in mint sauce and chilli? Service in general has gone down lately, sad really.
Pete Jones-Hall . 2021-11-06
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ABSOLUTELY DISGUSTING CUSTOMER SERVICE HALF AN HOUR LATE COLD FOOD AND MISSING ITEMS WHEN I CALLED THEM ABOUT THE ISSUE WAS CALLED A LIAR WILL NEVER EVER USE AGAIN
Racheal Derrick . 2021-11-02
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Can’t fault the food and it is fantastic from the start to finish as well as customer service all the way through to delivery 👍🏻
Cherie O'Connor . 2021-10-29
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Absolutely disappointed and shocked with their service. A rather large order was made after 8 and around 10pm we called to see what was happening after 3 calls their excuses were 'rain' then told the, driver was on their way, the third call they said the delivered. This was not the case. They are absolutely rude and didn't accept any responsibility. Do not order from these crooks!!! I would give th negative ratings of I could!!
Moko Poco . 2021-10-19
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Ok, average fish and chips, portion size very small. Long wait for service, more interested in delivery service than walk in.
Locksley McPherson . 2021-10-14
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Every single time you order from them they cancel the full order. I'd understand if it was once or twice but his is now 5 times in a row. Bad excuse for a chippy.
Joshua S . 2021-09-24
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Great choices, friendly service
Susan Samuels . 2021-09-22
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Very disappointed, the food was cold and the kebabs are advertised in a nan bread and it was just a wrap that had gone soggy ,garlic bread dry and tasteless very poor would not recommend
lisa davies . 2021-08-30
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Lovely food but long wait and they missed out our gravy!
Ruta Whiskers . 2021-08-28
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Cancels order every time for the past 3 weeks, if you can't keep up with demand then you should t still be on Uber eats.
Joshua Simpkins . 2021-08-27
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Speedy service, food cooked while you wait, very friendly.😎
neil graham . 2021-08-25
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I really love your food its the best chippy in Notts. I always order from you and I spend a lot of money, I've just gone to order and it is now saying we are too far for delivery, when we have been ordering for the past 2 years I'm not happy and you have now lost customers.
joanne fletcher . 2021-08-12
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Nice food very clean shop. Covid compliant.
J. J. . 2021-08-11
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Dint get any lamb shish with our kebabs
Adam Starkey . 2021-08-07
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Absolutely fantastic place to go, staff are really friendly and helpful and the service is excellent. You will struggle to find anywhere else this good.
Elizabeth Parnham . 2021-08-03
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OK if they don't miss items off the order
Jeanette Bailey . 2021-07-31
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Great food and friendly staff with great service
Ajay Patel . 2021-07-25
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Ordered twice in the last week via UberEats. Both times the order was accepted and cancelled by them shortly after. Naff service, won’t bother again.
Doombeard . 2021-07-18
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OMG WOW first time visit to Billy's fish bar tonight and I can surly say the jacket potatoes are to die for perfection completely filling thank you and cya soon xx
Sherrie annette . 2021-07-14
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Food was really nice and hot. Really good experience.
nick simey . 2021-06-17
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The cheese burgers are awesome as good as the expense burger joints and kebab are just as good.highly recommended
Andrew Castles . 2021-06-03
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Great Fish and Chips and Kebabs. Our favourite take away in the area!
Chris Caul . 2021-05-28
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food always tasty and plenty of it, worth the money, staff always pleasant
Shirley Webb . 2021-05-21
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They don’t sell spam fritters 😢
L GAS . 2021-05-19
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It's okay just an average takeaway nothing special... don't suggest if you're looking for good takeaway value for money
Isaac V Neduri . 2021-05-10
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Had a great takeaway last night. Decided 2 order again. Had chicken wrap stone cold and scanty bits of chicken chips cold only less than 5 min drive. No reason 4 it 2 be cold. Disopointing.not even warm stone cold
Tracie Spowage . 2021-05-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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352 Opinions
Fantastic fish n chips and the kebabs are great aswell. I realised its cheaper too order and collect then get it delivered. Good food
2205 Opinions
Messed up my order - wrong items on a jacket potato. Potato(s) small and half raw.😒
4413 Opinions
I don't want to be negative but I really felt quite cheated today. I love this place and have always found the food delicious but today I went for lunch, The piece of fish was so thin!!! I really do believe the fish had been cut in half or something? No fillets just a tiny thin layer of fish and lots of chips, too many really as if it was compensating for the lack of fish. I love my fish and chips and when comparing it to others I've had for the same price, the quality was very poor today. If the judges had had my lunch today I do not believe it would be UK award winning!