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4.0

Based on 1.086 opinions finded in 1 websites

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Nº 328 in 673 in Reading

Nº 29 of 64 British in Reading

CUSTOMERS TALK ABOUT DISHES WITH..cookedfishchickenroastpiecrabeggschocolatesteakmeatsaladlobstercreamprawnoldpaypork
Score

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I had a lunch with a friend after a long time, Magdalena was welcoming friendly and had knowledge of gluten free foods Lovely after food delicious food

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Salina A . 2024-03-26

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We had our wedding reception dinner here for 20+ people and the service was fantastic and the food widely approved of, which for some of our family members was high praise indeed! Browns and their team, especially Gavi worked with us before the date to make sure everything was organised and set up exactly as we wanted or needed so we didn't have to worry about anything before our big day. We had a couple of people drop out on the day and despite them having pre-ordered food, José very kindly informed us he would not charge us for them and together with Abi who was our main server provided us with a five star service, ensuring drinks never ran dry, food was served promptly and quickly and all in all that everything went well. Abi in particular was amazing, going above and beyond to help us, including ensuring we got the best price for what was an excellent meal. Thanks so much!

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Zack O . 2024-03-22

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Really poor Mother’s Day meal. We were a party of 7 and 4 of our roast dinners came out cold. The service was really slow, and we were too hungry to wait for them to heat the meal that was offered. We were offered more ‘greens’ and when they came over they were also cold!! There was a number of options that weren’t available and we were asked to make compromises on the meals that we did choose such as half a chicken came out as two legs. The quality of the food was very poor, very limited vegetables and potatoes on the meal. The teriyaki chicken skewers were hardly skewers a very small piece of chicken on a tooth pic!! Deserts didn’t offer much more with the chocolate brownies being over cooked and I had to go and ask for the second one to be bought over! Extremely disappointing and put a real dampener on treating my mum for Mother’s Day. I wouldn’t recommend this restaurant to anyone.

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Louise S . 2024-03-11

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I came for lunch on Sunday (Mother’s Day), and I have to say I was fairly disappointed. The service was quite slow and a few items we wanted were unavailable. We waited quite a while before anyone took even our drinks order. Its not so bad if you have to wait for your meal order to be taken if you can just sit and have a drink and a chat for a while without having to keep trying to grab a server’s attention. We ordered 2 cod cheeks for starters and was not told at that point that these had sold out. About 10 minutes later our waitress told us that we would have to change our order. 1 of the orders we changed to a prawn cocktail. When this arrived the butter for the bread was so hard that it could not be spread, and so was useless. When we queried this, we were told that serving butter direct from the fridge was company policy. At the end of the meal, we were then told that there was no CRÈME BRÛLÉE available. So did not have a dessert. The constant explanation we had from our waitress was “but it is busy”. I know it was busy – it was Mother’s Day. However, Mother’s Day happens every year and you should plan for this fact. I can sort of understand that you run out of things on busy days, but this was only a couple of hours after you had opened. I find it hard to believe that on such a busy day you did not have enough of certain items to last that long. You are not one of the cheapest chains for restaurants and I have to say I expected a lot better. Would defiantly not recommend anyone to go there on a busy day.

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Jim L . 2024-03-11

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Dreadful and will make sure I never visit again. What was supposed to be a enjoyable family meal to celebrate both my son's 18th birthday and mother's day ruined by poor service, lack of availability on numerous dishes, incredibly long wait time for our food and even having to chase up starters which I was advised had been incorrectly picked up by another server. Shame I cannot put zero stars.

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Daniel B . 2024-03-11

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Abi was fantastic. We had a larger group of 20 people. Everything was super organized and the food was excellent!! Great Job!!

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GoPlaces30722758719 . 2024-03-10

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Never again, after spending the last few years in and out of Cancer Care My partner and I decided to meet up with our daughter over dinner in Reading to explain where we are! We thought Browns would be a good place to dine and talk! After we ordered our starters which were fine we were looking forward to our steaks! Unfortunately that’s where the enjoyment stopped, a crowd of twenty odd men were being served upstairs and decided to sing at the tops of their voices, we obviously complained to the waiter who thought is was funny! We then had the Manager come over to say sorry but there wasn’t much he could do! It would have been better for us to have gone to McDonald’s as I’m sure the managers in their would have had the back bone to stop them from singing in a relatively high class restaurant! We decided that it was just best for us to leave our dinners and get out! So £149.00 for three steaks that were left and two starters! And not even an apology from the waiter that took our orders and our money! Disgraceful experience.

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Andrewkeel7 . 2024-03-09

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Excellent customer service and great food, Roxi was very accommodating and lovely. Highly recommend!! Five start treatment

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INTHACUT W . 2024-03-03

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Great service & food! Would recommend to all. I am doing this for the hazelnut cocktail. Even though I don’t like hazelnut which is a shame.

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nicktK4930OW . 2024-03-02

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Wonderful Afternoon Tea - plenty of yummy sandwiches, cakes & scones! Great service and atmosphere! Will definitely be back to try the bottomless brunch ;)

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natjspicer . 2024-03-02

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Lovely afternoon tea with friends, great service. Food was tasty and well presented. The afternoon tea selection was good.

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tillywilkin . 2024-03-02

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Great dinner! Abi our server was amazing and very friendly! Food was very nice and the dessert went down very well with me and my partner!

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Sami D . 2024-02-14

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Nice place and friendly staff. Cod cheeks very tasty. Ordered water, didn’t arrive. The caeser salad was not good, in particular the chicken was chicken thigh which was slimy in texture and tasted if it had been in the fridge for a week, altogether a soggy mess. Chicken schnitzel very tasty and the trio of puddings certainly made up for the disappointing Caesar. We would return as putting it down to a “bad salad” day!

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Sarah B . 2024-02-11

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Fab service by Paul & Will - delicious food and extra touches to celebrate one of our guest’s birthday - chocolate profiteroles and a glass of fizz each ..

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stephanie l . 2024-02-06

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We had wonderful customer service. It was my friend’s birthday and we had some lovely treats. I recommend this restaurant as the staff Paul & Will were amazing & the food delicious

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Phillipa H . 2024-02-01

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Came here a couple of years back and it was lovely but sadly gone way down, came for a family meal and it was pretty quiet for a Friday evening when most the other restaurants were full there were kids running round the place like it was a play barn, the service was mediocre at best asked for water numerous times the wine was forgot I mean come on guys it was half empty but the worst was the food was pretty average to poor when the bill was north of £300, only positive was the Irish coffee was good but won’t be returning Cote is much better up the road

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617trevorb . 2024-01-27

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Popped in for a cocktail and it didnt disappoint. Great atmosphere for anybody 30 years old and above

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David P . 2024-01-20

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We had a fantastic 6 (yes, 6!) hours here, thanks to Abi, our amazing waitress, who was wonderfully attentive and even brought us crackers! Fabulous afternoon/evening - thank you!

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Mooninapuddle . 2024-01-19

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Amazing time and brilliant food/drinks, service felt professional and all the staff were extremely kind and help.

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Dob B . 2024-01-19

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Great place to go to for a lovely meal. The staff were friendly and attentive and made the experience so much more pleasant :) No negatives whatsoever

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Tomharris0102 . 2024-01-19

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We went there on late Sunday afternoon after shopping in Reading. It was practically empty and yet a lovely atmosphere. Staff were good and pleasant. Food good, but we had to wait ages for our desert and is was as if they were very busy...

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R4148BDelizabethc . 2024-01-14

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Delicious food and highly attentive staff would thoroughly recommend! A lovely relaxed atmosphere and the restaurant felt very clean. We will be back. A big thank you to Paul, Abi and Rico for a great lunch service.

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U3063ZFvictoriam . 2024-01-14

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Excellent food and service from the team at Reading. Friendly and warm welcome into the resturant. We will definitely be back to visit soon.

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Emma B . 2024-01-11

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Have been meaning to do this since our visit. Had the best family Christmas lunch, Jose was an absolute superstar and was so great with all the family. Food was incredible and the service spot on. Thank you

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BitsG . 2024-01-08

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Delightful evening. All courses (especially the chateaubriand) were delicious and couldn’t be faulted. We were welcomed into the restaurant and we had a drink at the bar before our meal. Abbie recommended a “Winters Walk” cocktail, which was fabulous. She even checked back to ask...

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Sian W . 2024-01-03

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A pleasure. All the staff keen to ensure we enjoyed our time, Elima in particular. Merry Christmas to all.

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Katy C . 2023-12-22

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Went for a Christmas meal with work. Food was nice but the veggie meal was tiny - only 4 pieces of gnocchi to fill a whole plate…

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megs w . 2023-12-15

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Visited Browns for a lunch. Elima served us and was a joy to chat to. She was very attentive but not in your face. Great service and if we happen to be in Reading we will certainly revisit.

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Dianne S . 2023-12-15

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Was really looking forward to this as a works christmas meal out, however unfortunately ended up being disappointed. We waited for 30 minutes before drink order being taken. The starters arrived before drinks and were not impressive. The main course was acceptable but the desserts...

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Eric B . 2023-12-09

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Lovely meal ,food, drinks were delicious and service was warm and friendly Jose was our host and very accommodating.

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100staceyr . 2023-12-09

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A lovely evening with excellent service from Elima. She was very friendly and attentive. Will be returning soon!

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Kate H . 2023-12-08

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Not a regular at Browns, so when my wife and I chanced in today we were extremely impressed with the quality of food and even more impressed with the standard and professionalism of the staff. The restaurant was busy with Christmas parties but they still...

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J0hn_Swe . 2023-12-08

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Great manager made my night. Couldn’t have been any better to us. Was what made our night it wouldn’t have been as good as it was without him thank you

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Liam N . 2023-12-06

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The food, great- the service, fantastic. Personally my favourite place in Reading. The staff are friendly and there is always a variety of choice.

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Ayrat A . 2023-11-30

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I visited Browns in Reading for breakfast and to catch up on some work. I really enjoyed the experience; it was upmarket and had beautiful decor without being pretentious. The service delivered by Gemma was outstanding; she was extremely curteous and attentive at all times....

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thegelman . 2023-11-22

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Everything was fantastic from start to finish, pre meal drinks to post meal cocktails. Tom the manager looked after us like we were royalty. Cannot thank him and the rest of the staff enough for a memorable evening. I don't often leave reviews but had...

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Peter J . 2023-11-22

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Had a fabulous lunch with "My Girls". The food was delicious and the service prompt. The staff were really attentive without being obtrusive and the manager made us feel like celebrities !!!

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Badger410 . 2023-11-22

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Ella was amazing she served us very well with confidendce, even when are food was seeming to take a long time she dealt with it accordingly

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Harveyw2002 . 2023-11-18

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We came in to celebrate my wife's birthday. We had starters, mains & deserts. The food was excellent, and the service was first class. Our server was Jose. He was very informative, and he was fun when serving us.

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293keithc . 2023-11-11

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Not as good as the previous times we went. The prices were the same, but the quality and quantity of the food was poor compared to what it used to be. The smashed avocado and feta on sourdough now one not two pieces, a smear...

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Paul B . 2023-11-11

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Fantastic bottomless brunch, food was perfect and drinks were topped up on the regular. Jose In particular was a fantastic host, will come again

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JJmeekat . 2023-11-11

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Delicious food and superb service from Paul. When we asked to move tables to a quieter and warmer area, this was done with no fuss. Our meals were delicious and the wine superb.

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Brendan D . 2023-11-10

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Popped in with a friend for a quick coffee with my son on a really cold day. Served by Abi who was amazing, very friendly and efficient. We will definitely visit again, well done for a great atmosphere and lovely staff.

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Debs1002 . 2023-11-10

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Came for a lovely date night dinner - 5 stars all round. Have to mention abi - she was just amazing at picking our drinks, starters and mains as we couldn't decided what to get. We said we wanted to share food and we were...

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Blue45678910Blue . 2023-11-08

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Jose was amazing and keep the glasses flowing and really enjoyed every moment of it. A lovely afternoon with the girls

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bubble B . 2023-11-04

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Amazing service. Josè was the most efficient and friendly server I’ve ever had. Everyone else was also amazing. Would definitely come back again :-)

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GoPlaces45138986642 . 2023-11-04

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Amazing food and staff, especially Josè at the bar! Friendly, efficient and fun. Will be back as I loved it.

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claire k . 2023-11-04

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Perfect for any occasion, with 5 choices of menu, (breakfast, lunch, A le carte, brunch and afternoon tea) you’ll find something everyone will enjoy no matter the budget. I myself had the lunch menu which was 3 courses for £21.95 (not including the £2.50 supplement...

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Daydream04340125510 . 2023-11-03

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Having been to many Browns around the country I was looking forward to trying Readings. I’m afraid to say it did not live up to my expectations. The restaurant is soulless and too big. Very quiet with no atmosphere, we were there on a Friday...

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KtRob2016 . 2023-10-21

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Excellent selections and delicious servings for brunch. I particularly enjoyed the lobster Benedict but everyone in our party enjoyed it and Paul’s excellent service with a smile.

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Greg H . 2023-10-21

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Booked table for Saturday night, six days ahead of the visit. Reservation confirmed by text. Arrived exactly on time but no table had been reserved. No space was available. "Would you mind waiting"? Well no that's why we booked. We're going on somewhere after and...

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dinee2015 . 2023-10-16

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Visited for dinner while in Reading. The food was delicious, particularly the fish pie. The heavenly chocolate brownie was perfect to finish. I was really pleased to see they serve Whispering Angel and was able to enjoy a bottle of this wonderful wine.

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Tom B . 2023-10-13

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Gentlemen from Cardiff was absolutely amazing and made sure we were looked after the whole time. Chefs were 10/10 as well, one of the best meals I’ve ever had, can not fault it! All the staff are fabulous, cannot recommend enough!

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Emily_Jane_Stout . 2023-10-13

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We enjoyed a bottomless brunch with a large group of business colleagues and friends. Prosecco flowed, with Buck’s Fizz, Bellinis and orange juice other options. Big shout out to José, who kept us topped up and fed. Recommend for a Saturday afternoon

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627stewartw . 2023-10-01

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Had a fabulous christening lunch. Staff were excellent and very attentive. Thanks to Paul for taking such good care of us

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pennyg660 . 2023-09-29

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We visited Browns in Reading for a family celebration. We arrived early and were met by our server Paul who couldn't have been more helpful. He took all our table decorations and cupcakes and decorated the table beautifully. When we came back and were seated,...

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702freyjab . 2023-09-26

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Wonderful summer cocktails and great service from a waitress with brown curly hair didn’t catch her name but was incredible

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Punk-princess-234 . 2023-08-29

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Brilliant cocktails and brilliant service, well stocked bar and very friendly and welcoming staff. David was brilliant!

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philipeN6481GE . 2023-08-26

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The staff were very efficient and attentive and the food was extremely good. We will definitely be returning soon....

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Rude P . 2023-08-13

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Afternoon tea today was fabulous. Plenty of food, everything was beautifully presented, excellent service and refills of hot drinks. Great value I definitely recommend.

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Jo M . 2023-08-10

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Wonderful evening, many thanks Browns. We were a large group booking celebrating a Hen, Browns were very accommodating throughout the entire process. The food was great and the atmosphere wonderful, a big shout out to our sever Isobel who really looked after us!

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Kymberlee B . 2023-07-26

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We been there to celebrate the birthday of my wife and we had a very nice and good time. Matt is very nice professional and friendly person, we felt very welcome in the restaurant and he served us very professional. The food was amazing (Thank...

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marioland76 . 2023-07-23

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i celebrated my birthday in browns and everything was fantastic, Mat is really fantastic he makes you feel good and welcome, my breakfast was fantastic thank you to the chefs who accommodated us for our requests!! i will definitely come back

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Michela B . 2023-07-23

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Bottomless brunch was one of the best I’ve had, food choices were good, staff were amazing would definitely come back!

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lauracP2136CV . 2023-07-22

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Booked to have an afternoon tea. The food was good quality and nice selection, highly recommend the cake selection and the sandwiches were served in good quality bread. The service was average, some simple things which could be improved such as: - we made a...

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lareading . 2023-07-21

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We arrived , it was quiet but still needed to wait to be seen. The gentleman then showed us to our table , the table wasn’t set and the light over it didn’t work like at other tables - in fact it didn’t even have...

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hob1000 . 2023-07-16

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Booked bottomless brunch to celebrate a special birthday, arrived on time and after 20 minutes of waiting for service we left. Not one member of staff came to our table to take a drinks order. The restaurant was not busy so no excuse for such...

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JoBerkshire . 2023-07-15

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Great spot in middle of oracle by river I was there last Saturday and had good food and friendly service by Mareks we will be definitely back, drinks were exceptional and location was easy after shopping we will be back

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Francisco X . 2023-07-10

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Went for brunch booking experience was easy, restaurant was quiet. Nice setting staff friendly enough. Nice choice on menu. Cappuccino was the size of an espresso so asked for a larger one. Food order took over half an hour and then not all bits arrived....

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568jennieh . 2023-06-24

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Popped in for a drink, the staff were so lovely we ended up staying for the afternoon If we could have stayed here overnight we would have. Thank you Jose and the team for looking after us x

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angela464 . 2023-06-23

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We went to Browns 9.6.23 for dinner. Fabulous caring staff, Leanne made sure we had everything we needed and chef David cooked our fabulous meals and even came out to see us.

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Judy P . 2023-06-12

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Had a beautiful green curry with a side of creamed spinach and an attentive service from Matt on a Tuesday afternoon. Restaurant was clean and well kept, as well as outside area. Cannot fault the food, place or service. Massive well done to Matt and...

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oliegolieg . 2023-06-06

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Fab bottomless brunch, great menu, food tasty, lovely attentive staff. Would highly recommend. You could mix the drinks which is great.

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Bootyloo . 2023-06-04

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Afternoon tea was wonderful, lovely selection of sandwiches and cakes. Very attentive staff who recommended gins and cocktails to us. A really lovely experience, thank you! The manager was excellent and really looked after us.

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2before4 . 2023-06-04

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Lovely evening. Matt was fantastic and provided table service for us outside. Very knowledgable staff

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Gemma T . 2023-06-03

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Great staff so friendly and afternoon tea was fabulous 👌 constantly checking in on you, great cocktails too

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Karen P . 2023-06-03

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Marek's was amazing done really good job , served food really fast in professional manner , pork belly was delicious drinks were flowing and best evening to remember really had great time 10/10 well done

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Carlos L . 2023-05-21

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Went to have afternoon tea for a friend's baby shower. The food was lovely and the effort that was put to set up the tables and the decorations were 10/10. We were served by the lovely Gemma and David and they were brilliant. They both...

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Anne E . 2023-05-19

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We are newcomers in Reading and we found it by chance but we were so happy to have a nice chat with Khoze and his kindness and services. The food also was really delicious. We will come back definitely.

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golnaz h . 2023-05-18

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Popped into this establishment for a couple of cocktails and ended up ordering food which was delicious Daniel and emil on the bar are a credit to your buisness and looked after us very well I Will definitely be back soon for another evening out

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David P . 2023-05-13

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I booked a group of us in for lunch. Organising it was easy as they have an online system where everyone can pre-order. Service was very good , staff were friendly and they were all very accommodating as some were stuck on trains and were...

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Abbey2010 . 2023-05-12

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We were a party of 8 and never been to Browns before. The meal was delicious and cooked to perfection. Our waiter Jose made sure we had everything and nothing was to much trouble. Even the chef(David) came out to say hello which was a...

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Judy P . 2023-04-28

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Two recents visits for lunch at Browns in Reading about two weeks apart. Food was good , and on the 1st visit service was friendly and unobtrusive from Matt and Emma , felt relaxed and was enjoyable. Because our 1st visit felt so comfortable we...

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Richard D . 2023-04-24

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mareks was really helpfull thank you for serving us we really enjoyed braing in browns good was really amazing and service from you incredable we will return really soon thank you suggest you try boa gin

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Connor p . 2023-04-18

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Matt was the light of the night he brought us professional service ,good laugh and really comfortable evening, food was runner by Mareks amazing chap everything was on perfect timing with great smiles the experience was great

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Scarlett T . 2023-04-18

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Mareks was amazing soo attentive and helpful fish pie and cocktails were so great service was fast too and Mareks seems to be having lots of knowledge about all menu definitely we will be back when we are in reading ,promise

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Morgan R . 2023-04-08

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Expensive no wonder it was empty . 2 medium glasses of wine , 2 bottles of coke , £31 !!!! Total rip off !!! First and last visit

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Gilly T . 2023-04-08

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Have been here before and we had a lovely evening but that was before Covid hit. This visit was disappointing, the meal was ordinary and some of it was not acceptable. They seem to have lost their individuality. The butternut squash and asparagus curry was...

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JaneF2061 . 2023-03-18

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Arrived alone mid day ,menu had lots of sea food choices ,had a prawn linguine out was delicious,was served my Mareks will definitely be back

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Explorer727756 . 2023-02-16

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On arrival we were nearly seated right next to the pianist, I don't know if the grand piano is amplified or just a very loud instrument but it is almost deafening for the diners downstairs. Happily they were able to relocate us, but even upstairs...

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favonian_oxon . 2023-02-14

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Food was delicious we were group of guys and service was on point,Mareks our server provided amazing service will definitely be back! Thank you Browns

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I7791JPsebastianm . 2023-02-13

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Excellent service, good food hot and well presented, clean and tidy with a nice atmosphere. All staff friendly and attentive. Waiter (Mareks) was chatty, good conversation definitely made the evening more enjoyable.

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LesleyP810 . 2023-01-31

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Went to Browns with my friends yesterday, staff welcomed us and sat us in a nice table. The food was delicious, I really enjoyed my steak. We been served by Mareks, he's been very kind and helpful with us. Would definitely recommend this place!

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505brookea . 2023-01-27

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From the moment my girlfriend and I walked in, we were treated with nothing but the warmest hospitality. Food, drink, service, all impeccable. Cannot recommend this restaurant enough, whether it be for a cheeky drink or a dinner. Shout out to Matt and Dave for...

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JohnDoeIsUnavailable . 2023-01-07

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Arrived at the door to be ignored for a good 5 mins. Sat at the table and no menu or waiter came to us for a good 15 mins. Finally ordered a drink and had to ask for the festive Boxing Day menu to be...

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D1812HJdanielb . 2023-01-03

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We had never been out for Christmas Day lunch so didn’t know what to expect, we were pleasantly surprised. The staff were lovely, very accommodating and attentive, we were given time between our courses to relax, there was no rush. Even though the slot was...

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320missb . 2023-01-02

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Our manager took us to Brown's in the Oracle Reading Berks Firstly we waited at least 30 mins for a drink The meal was preorderd but came out at all different times the some had finished starters before others were served the prawn cocktail was...

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caroline t . 2022-12-29

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We went in on October 8th as a group of four for bottomless brunch for a friends birthday. It is by far the best brunch I have done. The food was lovely, the service was brilliant! I wish I had got the name of the...

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charnanar19 . 2022-12-19

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Came with the girls and had a great time. We ordered from the festive menu and it was really good value for money. The prawn cocktail starter and the braised beef was all cooked to perfection. And the profiteer roles for dessert along with a...

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traceykirlew . 2022-12-17

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I’m becoming a Browns super fan! I rediscovered Browns after a recent visit to their Oxford branch so thought I’d give Reading a go. Booked for a client lunch, it did not disappoint. Lovely Christmassy atmosphere, great food served quickly ( despite being busy!) and...

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Maxine P . 2022-12-09

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outdoor_seating_160086takeaway_160086delivery_160086

Changed management in October 2024. The previous, terrible management is gone. It seems to be promising. I love the atmosphere and I’ll be back regularly. Food not provided yet but coming soon.

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4.0

2476 Opinions

location-iconSouthcote Lane
British
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Good food and drinks as per usual and a special thank you to Hannah and Chelsea who looked after us with a smile, nice people!

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4.1

4397 Opinions

location-iconChain Street
British
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My daughter and I had the pancakes. Mine the fruit option my daughter had bacon and syrup. They where amazing. Also had one and half year old granddaughter with us who enjoyed the children's pasta dish.

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4.1

2495 Opinions

location-icon387 Basingstoke Road
British
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Lovely staff and great food. Jane is so lovely even with a long order she stayed smiling lool