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3.5

Based on 211 opinions finded in 1 websites

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Nº 1004 in 1309 in Cheshire East

Nº 224 of 268 British in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..merefishchickensalmoncookedcheesecoolsteakcoffeeporkbeautiful
Score
OpinionsNoteTripAdvisor2113.5

comment_iconOpinions

This is one of the best restaurants we have visited. The personnel can’t do enough for you especially Pan and Angie. We have been here 3 months in a row and each time Pam and Angie have been superb ambassadors for the hotel

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carolnicks . 2023-09-09

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Had an excellent afternoon tea here at Browns. The quality of the food, the decor and the top class service from the friendly staff, from whom nothing is too much trouble. My wife and myself have been many times over the yrs, and it never fails to be top notch. It is without doubt the best afternoon tea in the area, and comes highly recommended.

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John . 2023-08-22

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Unfortunately I can’t leave a review of afternoon tea at The Mere as my booking has been cancelled with three days’ notice. We were due to celebrate a special family birthday and have been left to find an alternative venue. What a disappointment.

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A7I50N . 2023-08-10

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Delighted to share the most excellent afternoon tea with champagne. Special dietary requirements were honoured with expertise and flare. The food was exquisite the deserts were exceptional Delightful atmosphere efficient attentive 5 star service absolutely outstanding PERFECTION

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Pauline T . 2023-07-16

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Had an afternoon tea in Brown's today that was really special, the finger sandwiches were fresh and tasty with a good variety of fillings and the scones were light and just right with jam and cream. The selection of cakes was particularly good, light and delicious. The overall presentation was excellent. All the staff were efficient in their service and well mannered and friendly. I can only recommend this afternoon tea highly.

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Woody . 2023-06-27

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On arrival we experienced a similar wait as previous reviewers have described. This was not a great problem, but we were eventually shown into an area that my daughter described as a giant Wetherspoons in its decor. We were seated on sofas which needed hoovering. My coffee cup was dirty. The food was lovely and fresh, but this was not a special experience at all and not one that we will be repeating. There are many other places that offer a much more special experience.

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katryan1 . 2023-05-31

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The food from start to finish was amazing! Loved it! Unfortunately what should, could, of been a beautiful romantic meal was destroyed by the fact the restaurant is basically sitting with hotel reception, you cannot enjoy an intimate meal here, unless you can tune out the reception doors opening every so often, multiple people checking in and wheeling squeaky luggage past you, people screaming over kids or just intoxicated, such a shame.

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MRANDMRSSMITH05 . 2023-04-22

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Visited the restaurant for an evening meal as we were on a spa weekend for my birthday. The food was lovely and the service was great; particularly Will the waiter who could not do more to attend to us. However, a charity boxing event in the room next door meant that our entire meal was accompanied by loud announcements and booming bass music that meant a very expensive and what was supposed to be romantic meal was ruined. We were even subjected to watching some of the boxers in their shorts shadow boxing 2 metres from us whilst we ate our meal. Not a classy vibe. We did complain and staff were understanding, however if we had been pre-warned we certainly wouldn’t have eaten in the restaurant and the experience was already ruined. The drinks and service charge were removed from our hotel bill. Whilst we were not inspired to complain for financial compensation, this gesture is a little redundant following spending over £500 on a stay, lunch and spa treatments in a supposedly luxurious establishment that ended with such a lamentable taste.

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samanthamariehey . 2023-04-09

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I took my mother for afternoon tea there this week. Our server was Laurent and he was outstanding. He made us laugh from the moment we arrived. Such a warm welcome. The food was lovely and the service was amazing. I would definitely go back there soon.

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christinas548 . 2023-03-31

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Came for a Birthday Afternoon Tea at Browns Restaurant. The selection and quality of sandwiches, sweet treats and scones was delightful. Pam's service was outstanding and made the experience extra special. Couldn't fault anything from arrival, to eating to leaving... just excellent. I would definitely return and recommend to others too.

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Hiedz03 . 2023-03-20

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Its a golf resort with a really nice restaurant. The scallops, duck and pork belly/cheek were genuinely first class. Service was great too however we did eat early before any groups arrived.

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jonathanw35 . 2022-09-30

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Stayed here over night was such a lovely stay. We were worried about the reviews for the restaurant. The staff were amazing so helpful, lovely and nothing was too much trouble. Food was really good we had scallops starter and fillet steak main with truffle fries. Cocktails nice too.

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allyxx12 . 2022-09-26

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My wife and I stayed here for one night and ate in Browns restaurant. The room was pleasant enough and the setting for this place is truly beautiful. You always expect to pay a little over the odds in places like this but this place is extortionate. £9.20 for a G&T. Really? When we arrived we made a point of making a reservation for the restaurant and reception assured us that this was all sorted for us. When we went to the restaurant later on there was no table reserved! Great start! We ordered drinks ( 2 x G& T) and made a point of asking for just a little ice. Mine had 13 ice cubes in the glass. Unbelievable. When our starters arrived my plate was covered in greasy finger prints. They changed the plate. For mains my wife ordered steak and I went for the pork belly. The steak and chips was bang average and my pork had no crackling. Pork belly without crackling ? Are you serious?The chef offered to deep fry some pork rinds to create some crackling, so I was basically served a portion of pork scratchings on the side. By the time I got to eat my wife had finished and mine had gone cold. What little I could eat (about two mouthfuls) was so salty that I just couldn’t continue. Dreadful. I was not asked if I’d like to reorder but asked if I’d like the dessert menu. What about my main course? We shared a cheese board which was pretty good as there was no cooking required. I went to bed still hungry. Breakfast was an absolute disgrace. Possibly worst I’ve ever had and believe me I’ve had some bad ones. Just don’t go here to eat. The food and service are seriously substandard.

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IanR508 . 2022-09-17

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Buffet breakfast. Everything had been under the hot light for so long the bacon was brittle and everything luke warm. The only rotor toaster I’ve ever seen that went round quickly and toasted bread properly.

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Sue J . 2022-09-09

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We were warmly welcomed by Pam, and seated at a lovely table for two. Pam was very friendly, attentive and professional - offering us drinks on arrival and checking dietary requirements, before promptly bringing our afternoon tea and explaining all of the offerings. The afternoon tea was delicious and plentiful - highly recommend. Outstanding service from start to finish - a special thank you to Pam for making our experience so enjoyable.

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FairyBear_80 . 2022-09-03

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Mene looked nice but when we ordered steaks it was only when we were delivered charcoal grilled steak that we had not ordered as expected. Nowhere under the description of the steaks was their mention of grilling. And why grill only!? it's supposed to be...

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jonathanw35 . 2022-08-08

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I recently visited Brown's with my mum and sisters to enjoy afternoon tea. Our waitress Yusur made the experience!she was so warm and friendly and arranged a special surprise for my sister after she noticed we were celebrating her birthday. The tea and coffee selection...

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Judie P . 2022-07-28

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Lots of confusion over my online booking even before arriving worried me slightly and things didn't really improve . Service was very slow and blamed on the time taken to source gluten free cakes for my companion, despite gluten free having been ordered beforehand. There...

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DundeeWillowblue . 2022-07-14

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Came for afternoon tea as a Father’s Day treat. It was absolutely lovely. The staff were very attentive and the food delicious Very fresh and lots of assortment. Would certainly like to come again. Would highly recommend it

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Maureen P . 2022-07-05

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The afternoon tea was a shocking experience. There was such bad customer service. We was waiting for 20 minutes outside the afternoon tea place and no one arrived until we asked if we could sit down. We weren’t given customer service like everyone else was...

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simmmmms . 2022-06-26

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great breakfasts and dinners. Wine a bit pricey. Cod portion was a bit small. Steaks were OK but acceptable

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cafferysurveyor . 2022-05-16

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My husband and I popped in for afternoon tea. I appreciate we hadn’t booked and the staff were very helpful and fitted us in. The afternoon tea is extremely over priced at £30 a head . I’ve had better for £15pp. Nothing wrong with what...

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BettyDavies . 2022-02-17

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A friend and I went back here after a lovely visit last year. The staff were lovely! Hotel itself is impressive and was beautifully decorated for Christmas. The afternoon tea was very squished cold sandwiches. There was hardly any cheese. Hardly any egg. Got a...

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hannahcN6621YP . 2022-02-12

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A lovely location, staff need some more training, however, they were friendly. Ordered the pea soup (veloute) , asked for a bread roll, the waiter came back to me that if I wanted bread, I would need to order the bread platter which would cost...

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neilm522 . 2021-11-27

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I would just like to say a huge thank you to Mark and Colin in Brown’s restaurant. It was my mother-in-laws 80th birthday yesterday and we were celebrating with afternoon tea. The tea was excellent and totally delicious. They made such a fuss and were...

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Coastal827627 . 2021-10-30

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What a fantastic afternoon tea today accompanied by my mother. Excellent service, lovely food and relaxing, very funny atmosphere. Thank you Colin for a memorable afternoon and one that will stick in our minds for awhile. We will be back . Thank you

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anitasmith5858 . 2021-10-28

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Restaurant Manager and his staff helped make the day memorable. Very convivial atmosphere and good food. The Roast Beef Sunday Lunch looked awesome but my Cod Loin dish was delicious!

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Jane M . 2021-10-19

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When a restaurant gets the same rating as their local Burger King you know something is clearly wrong. My mother & I booked afternoon tea with fizz. We enquired with the receptionists who were busy chatting amongst themselves (quite unprofessional - when a guest is...

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dvdbrnvns . 2021-10-14

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I have been a member of Mere for more years than I care to remember For a change I thought I would invite 2 very close friends to join my wife and I for Sunday Lunch Well it was a disaster Soup starter was cold...

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Nicholas M . 2021-09-29

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Welcome to the Fawlty Towers of Cheshire Restaurants Browns !! Where to begin well we were ignored at the start to be seated and had to ask twice which meant we’re standing around for 15 mins . We were then put on a table and...

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ard2123 . 2021-09-26

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Booked 2 major birthdays for afternoon tea in October and November. Janet on reception was so helpful and accommodating. Wonderful customer service. A little saddened by the bad reviews below though and hope the service improves before our visit. These are extra special birthdays and...

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Coastal827627 . 2021-09-21

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We came for a Sparkling Afternoon Tea on Sunday 23rd August for our friends 40th Birthday that was cancelled from last year due to Covid. We arrived at 1.30pm and stood at the required spot for somebody to show us to our table. After 10...

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Emma W . 2021-08-25

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Went to Browns At the Mere yesterday.. was disappointed. We had booked for 2pm. Were told to wait for table. 1st of all the table was tacky with no tablecloth to cover the marks on it. The sandwiches were of poor quality.. I didnt eat...

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jasum2021 . 2021-08-24

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Today is my Wife's Birthday and we've being having afternoon tea at the Mere for years now, yes we're partial to a Groupon deal. But this shouldn't detract from the quality and never has before this! I must mention the service was superb as always,...

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RobGrice . 2021-08-16

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Visited Brown's restaurant this evening after receiving a meal and wine voucher as a Birthday gift. Both the food and service, especially from Alexandra, were brilliant. Some lovely menu choices and really tasty dishes. Thanks for a great meal we'll definitely be returning soon.

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pjglynn . 2021-08-08

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We had a lovely afternoon tea at Browns yesterday. The sandwiches were fresh and delicious as were the scones and cakes. It was a very hot day and the sun was shining on quite a few tables in the restaurant however I would like to...

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RSavas . 2021-07-23

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Booked an afternoon tea (no voucher) here today and looked forward to an anticipated excellent experience. Staff need further training in how to receive guests, and although I had a booking, was told to wait in the bar. People in front didn't have a booking,...

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lyndas200 . 2021-07-18

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Terrible service at browns, extremely rude and made me feel very uncomfortable, wouldn’t reccomend to anybody. Disappointed as everything else at the mere was perfect, but the staff at browns where terrible.

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V8443JFhollym . 2021-06-07

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Still teething after lockdown. I believe it will get better. Food is good but menu needs tweaking.Second night was better.

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joshchristopher . 2021-06-06

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This is my second stay to The Mere, the first was 6 months ago was perfect. My recent visit was ruined for many reasons. Served by Colin in the Browns restaurant, this waiter was rude and spoke inappropriately. Evening meal in the bar, food was...

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carolinekD5539GD . 2021-05-31

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Went twice during Eat out to Help campaign. One good and one bad and went for Sunday lunch which I think is great value for three courses.The Chicken liver pate was very good and the Roast Sirloin cooked just right with an enormous Yorkshire pudding...

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Kace20 . 2020-09-30

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Went as a couple getaway using Groupon deal inclusive of afternoon tea, dinner and breakfast. The dinner was ribeye steak, full off gristle typically bad quality meat and butcher. Needed a good set of teeth to get through them not enjoyable. Triple cooked chips were...

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WalkAndTalkTravels . 2020-09-26

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Booked Champagne afternoon tea for me and my sister and was really disappointed. We waited 40 mins for our tea and coffee to arrive!!! Didn’t realise we’d waited that long until I checked the time when another server came and asked if we’d ordered. Although...

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Leanneey . 2020-09-01

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Worst meal we’ve had in a long time. We went with two kids, no children’s menus were provided. Maybe we should have asked but we assumed they didn’t have one so the kids ordered from the adults menu and we’re gutted when they saw other...

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BobsSel . 2020-08-24

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We were tempted by the Eat Out to Help Out deal. We waited mearly an hour for a chicken wrap and fries. At half price it was adequate. At full price, we would have felt completely ripped off. Won't bother next time.

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548janew . 2020-08-19

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Took advantage of the Eat out to Help out and had a fantastic £10 / person. lunch. My wife had the melon and feta starter and Salmon & Lobster Risotto main which she said were beautiful. I had Chicken parfait starter plus the excellently cooked...

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Kace20 . 2020-08-18

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Came here with my husband for afternoon tea The service was fine but the food could have been better The sandwiches were at best OK but the scones were very dry and more like a biscuit. We were very disappointed as this was a belated...

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Maureen P . 2020-07-24

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After having a fabulous afternoon tea here before was looking forward to it again only to be very disappointed!

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AlisonP810 . 2020-07-18

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Visited with my boyfriend for the afternoon tea which was given to us as a gift for Xmas. The service was what let it down, they clearly was understaffed with hardly any staff on the floor, had to ask twice for a drinks menu and...

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renald0m00n . 2020-03-10

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Thank you so much to all for making our visit so special. The services and venue was first class. We are making this our new favourite place. Couldn’t recommend more.

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ladysarah77 . 2020-03-07

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Came for dinner with my relatives, fantastic food and the service from the staff were great and recommended the dover sole which was fantastic. Highly recommenced

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steveb1972m . 2020-03-06

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Lovely place for an evening meal, the food was great, the staff were efficient, and the manager, Tom did a great job of making us feel welcome.

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Rob_Jenx . 2020-03-05

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My friend and I spent a lovely afternoon in Browns. We had sparkling afternoon tea that was a gift to me. Fabulous service and very well organised. The staff are very obliging and the food was delicious. I would highly recommend.

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mariabB8143XF . 2020-02-21

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Breakfast, Afternoon tea and evening meal eaten at the hotel. Good quality, well presented and good value for money.

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585duncans . 2020-01-26

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Enjoyable afternoon tea that contains a variety of sandwiches made with different breads which made them interesting. Scones were light & tasty. Cakes looked good just not to my liking. The restaurant is open so I found it very noisy. Staff friendly & helpful.

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Amanda S . 2020-01-05

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As a non-resident visiting Brown’s (Mere Country Club) with my partner on Saturday 28th December to share a meal with 3 residents, I was expecting an all-round dining experience at a restaurant with a nationwide reputation. I wasn’t disappointed with the food; although I feel...

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Ian H . 2019-12-31

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If you are wanting an evening meal here it is best to book well in advance! We visited on a Saturday night and had a £30 meal allowance each which came with the room. Food was magnificent, flavourful and of decent portion size. I had...

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Rachel-Rae N . 2019-11-25

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7 of us dined here last night , unfortunately the eighth couldnt as he is only 3 months old. All of the staff were amazing and the service and food was top notch every single one of us thought that the food , staff ,...

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Mark H . 2019-11-24

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Recently dined here a couple of times with clients and I would recommend you just walk past and go into the golf bar/restaurant as the food is better, the service is ten times better and the price is much better also. Nothing special unfortunately this...

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hubz72 . 2019-11-17

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We had a family celebration at this lovely venue which has been tastefully modernised. The attractive, spacious restaurant has a nice casual ambience. The immaculately dressed staff were brilliant and went out their way to ensure we had a memorable ocasion. The sparkling afternoon tea...

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CheshireDes . 2019-11-12

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What a lovely place to go ! Our first time at the golf club and what a treat it was. All the staff were just lovely and very attentive. We had a voucher for afternoon tea and what a treat we had! Scrumptious homemade desserts...

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AlisonP810 . 2019-11-08

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My colleagues and I visited last night. Lovely setting so let’s start with a positive. Clean white table cloths and sparkling glassware, great. We waited over 15 mins to order drinks, they didn’t arrive until 30 mins later. In the meantime my colleague ordered some...

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Missyleonarduk . 2019-11-06

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Very disappointing to say the least... This was supposed to be a special occasion for my mums 50th birthday but after hearing such rave reviews about The Mere we were left extremely underwhelmed. The staff from the offset were completely disinterested, rude and clearly bored...

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carms0 . 2019-10-18

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We arrived a little early for our afternoon tea and the staff were very welcoming and accommodated us straight away. We had a lovely selection of sandwiches on different breads and a lovely selection of cakes. The restaurant was nicely decorated and located in the...

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TrekkinTraveller . 2019-10-06

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My wife and I came to stay for a couple of nights as we were holidaying locally. We had no expectations of the restaurant other than the usual hotel fayre. We booked for dinner. The menu was simply but nicely presented on an iPad/tablet, with...

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935stephent . 2019-08-18

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Standard hotel buffet fare for breakfast and lunch while staying here, Nothing awful (apart from the rubbery scrambled egg) and all OK

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ordinarypunter2015 . 2019-07-24

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I Visited with a coach party last Thursday 2Oth July for an afternoon cream tea. What a let down it was to us all. When we arrived we were told there was no party booked . Then found our party was in a room on...

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lynbaz32 . 2019-06-22

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Had a very nice meal here on a Friday evening. Very efficient, polite staff, lovely area, and very busy. White gloved service, very attentive, very tasty food, amuse bouche after the starter followed by lobster which was absolutely beautiful.All this made it a beautiful meal...

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travellalot011 . 2019-06-19

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Absolutely wonderful experience. Gorgeous food and wonderful service and an extra special treat as it was my birthday. A truly lovely afternoon made even better by every member of staff being exceptional in their duties. Thank you 😊

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nicki28mac . 2019-06-08

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Initial thoughts upon arriving at the hotel were that the restaurant was strangely positioned in the centre of the reception area. As we were seated on the evening we realised the slightly elevated platform of the restaurant meant it was actually quite private. Food was...

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Matt M . 2019-05-18

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Lovely afternoon tea on the terrace in the sunshine. Service was very good and the staff friendly. Will definitely be going again.

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Gaynor T . 2019-05-15

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My daughter and I went for afternoon tea. Simply beautiful served by polite attentive staff. 5 star service.

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Julie M . 2019-05-14

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I simply couldn’t fault the weekend, lovely room, super bbq, great golf, attentive and friendly staff. Absolutely have no to hesitation recommend staying at The Mere and the super breakfast in Browns

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Phil P . 2019-05-07

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Faultless....buffet style breakfast with loads of choice. First time I've ever seen diabetic jam on offer, which is a plus ! Lovely informative staff. Perfect !!!!

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callywallyLiverpool . 2019-04-29

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I stay at the hotel on business and love to eat in the restaurant. Superb food and excellent service. Staff were very friendly. The piano is lovely playing in the background. Highly recommended.

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por997 . 2019-04-23

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Friday night visit, it was very quiet with hardly anyone in. Chateaubriand was nice but not a lot between two of us for the price.

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PhilCookson1 . 2019-04-15

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Great friendly service . Restaurant and building very modern but temperature too hot . They need to turn the heating down . Afternoon tea average but well presented

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Gabby231 . 2019-04-14

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Great afternoon tea. Cakes and sandwiches very nice. The atmosphere was lovely even though it is based in the main reception of the hotel. Only down side was that they did come and ask if we wanted anymore drinks

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48ashc . 2019-04-14

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This review is based on a number of visits over the last view months. Duncan and his team never fail to take care of all their diners. Their afternoon teas are of exceptional value and the resort itself a hidden gem with such easy access...

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MarlaN000 . 2019-04-10

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Wonderful restuant situated within the mere spa hotel. Very friendly waiting on staff. Food very nice .good choice of food and drinks pop in and enjoy

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A9150GPandrewp . 2019-03-18

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For a 16th birthday treat the family’s ladies went for afternoon tea here. For £20 we received 4 small quarters of rather plain sandwiches; egg, ham or tuna (the equivalent of 1 sandwich), a mini scone and three small desserts that were very pretty and...

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Amit P . 2019-03-16

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Daughter booked an afternoon tea treat for my birthday, Lauren-Lee Day sorted it all and organized the nicest afternoon tea with pims for us. When we got there a lovely waitress called Nicole took us to our table and when she realized the sun was...

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Janet N . 2019-03-10

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Great food and really good service. Staff were very friendly. Recommend the Chateaubriand. Live music at the piano is a lovely touch.

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Stephanie C . 2019-03-08

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Had a fantastic meal with friends and family, service impeccable, pleasant surroundings. Would eat there again.

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AlisonS989 . 2019-03-06

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The table presentation and the service throughout was excellent. We were a party of 4 and ate various dishes, all were good, but portions too small. 2 of our party shared a chateaubriand which was more substantial, but came with only chips. We all enjoyed...

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Jdmd2015 . 2019-03-01

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Had a great meal last night at Browns. The atsmosphere is very relaxed and we loved the live piano player he was really good. Like a few other reviewers mentioned there is a cold draft from the front door. The food was very,very tasty...and the...

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jgw12019 . 2019-02-02

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As always, Team Mere, perfection. What a brilliant way to enjoy my birthday at Browns Restaurant at The Mere. A special thanks to Executive Head Chef Mark Fletcher and award winning Head Pastry Chef Tomas for allowing me to sample your award winning dessert It...

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Micky D . 2019-01-23

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Without doubt the finest shin beef I've ever tasted on a very reasonable priced set menu with a Christmas pudding dessert choice quite simply superb

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luvdubai . 2018-12-01

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attentive staff, excellent service - many pots of extra hot water and extra coffee supplied free of charge! Sandwiches were a good mix with full filling, delicious cakes - doggy bag needed!the setting was very pleasant and we enjoyed watching a wedding party arrive.

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486Allypally . 2018-11-21

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This is arguably the very best hotel I have ever experienced! And I don’t even play golf! Fantastic rooms and the breakfast was awesome! Food at the bar in the evening was excellent Only slight downside was the WIFi which was very slow to non...

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Smudge264 . 2018-11-18

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My parents and I had the pleasure of having afternoon tea for my dads birthday in Browns Restuarant at The Mere on 10th November and had an absolutely lovely time! Nathan, Duncan and all staff were a credit to the place and made sure our...

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parisaustin97 . 2018-11-12

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Food, service generally average. Positioned in the lobby of the hotel, and can be quite cold and draughty. Can't imagine anyone would visit unless staying in the hotel. Generally forgettable.

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andrewf403 . 2018-10-30

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Whilst the hotel, its surrounding grounds and Spa are first class, the restaurant is a real disappointment. There are many better options in nearby Knutsford. Browns is located in the reception lobby area. Cold drafts from the front door and occasional smell of smokers outside...

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A8394RYandrewb . 2018-10-28

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The setting here is lovely, quite a formal feel though, but friendly staff. However the afternoon tea I felt was disappointing - hardly any sandwiches (which imho are the main part of afternoon tea - I know not everyone will agree with that comment!!) )...

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suejw0209 . 2018-10-25

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We enjoyed our Sunday evening meal. We are concerned it might be cold as this is basically in the hotel lobby but we were not cold and no hotel noise as we had a pianist playing. Food and drinks were all nice.

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Andy123Northampton . 2018-10-24

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It is unusal for us to eat in the hotel but lack of time forced our hand. I was very pleased we did the food was excellent along with the service. Plenty of fish dishes to choose from.

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Derek O . 2018-09-24

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Having booked to take my elderly mother for a birthday treat of afternoon tea (we had previously "done "The Midland and Harvey Nicholls) my sister and I having researched options had high hopes of Browns at The Mere. On arrival there was some confusion as...

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jilldriver . 2018-09-16

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Lovely welcome when we arrived & had drinks in bar. Staff very attentive & table beautifully set. Food was exceptional! Lobster to start was fantastic & duck breast was cooked to perfection. Desserts were gorgeous & light excellent way to end the meal. Staff very...

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johnt341 . 2018-09-03

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My husband and I have just returned from an absolutely lovely evening at Browns for our 10th wedding anniversary. We got married at Mere and decided to return to celebrate and from the moment we walked in the staff were very attentive and brought us...

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samfrank2016 . 2018-08-30

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The staff in the Restaurant were very helpful, professional and patient. We arrived early for our table to have a drink before our meal and sat in the small bar at the back of the restaurant. I hadn't realised the bar was there and so...

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_2016JAS . 2018-08-28

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