Brookmans in Welwyn Hatfield

customer service is very good, all staff are very kind and make sure to meet customer’s expectations

Best chicken and lamb shish meat I've ever tasted. Exceptional quality and freshness of food. Thank you for the quick, friendly service every time. Glad I've found this restaurant !

I ordered via Deliveroo. The ‘roasted vegetables’ which were £9.95 were limp, soggy and such a tiny portion for the money paid. Chicken skewer was delicious and moist . I had ordered the chicken with porgouri for health reasons as I have high blood pressure and am not supposed to eat salty food. The porgouri was inedible- there must have been a spoonful of salt in it. I love porgouri so was very disappointed with my meal.

Best takeaway outstanding food.

Fantastic brilliant service as always

My Mother had her 70th birthday party at the Brookmans in the Garden Room during a busy Saturday afternoon. Staff and service were exceptional and attentive making for a fabulous time. Special mentions to Amy, Gary, Will, Kym and Ella. Thank you Brookmans for hosting an unforgettable event!

Souvlaki and sheftalia was spot on! Better than a lot of ones I had in Cyprus so this says it all!

Food is good but money is tight (overpriced, only cash and no tax receipt on collection).

Chicken souvla was really nice but didn’t come with salad like it stated, it also states “comes with salad and side” but you then have to choose your side for an extra cost of £4.95, bit confusing.

One of the best takeaways in the area if not the best. Top quality food with friendly, generous staff. A must visit.

I have to say , that the food here truly made me think of the mother land . Massive praise to James and the chef. Excellent. See you next week . Regards Bambos .

Tried their hot wings, and I can say they were the most succulent and the best i’ve tried so far and the staff was very friendly and helpful with the menu even though it was busy. Definitely a 10/10, Must recommended.

Myself and my friend have visited Brookmans on a few rare occasions and never had any issues. We decided to pop down for lunch yesterday, our food was okay, nothing to rave about but we were satisfied! On the other hand our service was appalling, our waitress didn’t seem with it at all. We didn’t see a name, I just remember she had redish lipstick. We didn’t get offered any specials, she looked uninterested and unimpressed and to add to it looked like she was busier flirting and chit chatting to everyone behind the bar and kitchen. Not very professional if I say so myself. I think Brookmans have gone down hill and seriously need to think about retraining their staff as it’s laughable or just hiring staff that actually want to engage with customers and reliever and friendly and nice service. Won’t be returning.

Great food! Fresh, chunky salad, tasty chicken and sheftali, and huge portions. However, it took about 1hr 30mins to arrive. Today this wasn't a problem as the food was nice and hot, but it's something they should aim to improve.

Excellent service provided. Staff are very polite.

Used to be my favourite place to get a proper souvlaki. The last takeaway we got the chips were overcooked, the tomatoes and cucumber in the souvlakia were completely inedible as they were off and there was literally half a teaspoons worth of onions and parsley in the pittas too. Very very disappointing!!! Sort it out before you lose loyal customers!!!

The food arrived an hour and a half late and I sent it back to the shop

first time orderer from here; delicious chicken kebabs and huge portions, will definitely order again, thank you

Ordered off their fake deliveroo name of brookmans park kebabs to save the deliveroo fee, said a 30 min wait for an order. After 1 hour and 30 mins the food still didn’t arrive. Use the deliveroo app to get a faster delivery

Love this resturant but tonight the delivery took very long to come, they did bring us a free dip and desserts which was lovely. Will of course order again, but earlier next time to not end up eating so late in the evening.

I have not used this restaurant before so did not know what quality to expect, but some of the chicken was pink and looked undercooked, which meant it could not be eaten. The vegetarian Moussaka tasted quite nice but it arrived cold.

I always go to this little gem! The food is absolutely unreal… I cannot recommend them enough, I order 3 times a week minimum and they do great lunch orders for my business (10/15 people) any amount of guest is not a challenge for these guys, they are the best at what they do. And Quality Doubles any one else’s in my opinion. They generally take everything into consideration, meat temperature, salad freshness, How cooked each meat is, it’s all been carefully planned out giving the most amazing Meals I can get! Thank you guys and I will see you in the next few days 👍

Great food, lovely helpful staff and reasonably priced. Highly recommended

Starter and main course both very disappointing Prawn starter was tasteless Main course burger was also very disappointing and equally tasteless so will not be returning. My guest enjoyed her vegan burger.

Not impressed waited an hr paid £14.50 and sent this! Review is on hold speaking to owner as this is exactly how food arrived and he states its been tampered with This makes sense as used before and been OK my wife's food was fine.

Nice place, but the food was not good. Wild mushrooms tasted like they had come out of a tin. The scrambled eggs were a weird mustard colour, not yellow. Sourdough toast was impossible to cut and burnt on the edges. Very disappointed.

I dont normally do reviews but that was the best takeaway I've had in a very long time, fresh and delicious worth every penny.

They are cancelled my uber eat order every time using the reason "customer called to cancel" .

Food was delicious and still hot even though they were 20 minutes away. Will definitely order again

Simply awesome !! The best souvlaki I've ever had!! Cooked to perfection, extremely juicy !! Vasillis customer service was impeccable and I will certainly be back and will be recommending Tavernaki Brookmans Park to my friends and family!! 10/10 thank you so much and see you soon. Regards Jim the GOONER :-)

Food is amazing and restaurant staff very accommodating when Just eat ppl screw up. The driver never turned up at the restaurant I had to pick it up myself stupid just eat.

We have been here several times for takeaway, always been great food.

We came for Sunday lunch. The food was excellent, and the atmosphere was perfect. Maddie and the team were great. The service was attentive without being intrusive. We had the roast beef and the vegetarian wellington for our mains, and pistachio Mille Feuille and Sticky Toffee pudding. Everything was delicious. There is a good selection of quality alcohol free beers too if you’re driving. We will be back.

Ordered a takeaway from this restaurant this evening and both salads and pita bread was missing from the order. I rang the restaurant to complain and the lady on the phone was really unhelpful and not very apologetic. Meat itself tasted nice but a real shame half the meal was missing for only £4.90 compensation from Deliveroo after paying £64 for the meal.

One of the best pork kebabs I've had in a while.

I have waited for nearly an hour and a half. The food was cold. I won't be ordering again.

Objective feedback: Nice building, sense of history, high ceilings etc – just as it was 25 years ago when we last visited. Noisy: there was music and DJ booming out from a private 40th birthday party in a function room adjacent to the bar/restaurant. However, there was also different music being piped to the restaurant. We were flanked by two tables of 12+ guys enjoying a night out. Hard wood floors exacerbated the noise so couldn’t really hear each other speak. Dim lighting: You need to use your phone’s torch to reach the menu. Service: It took over 30 minutes to order drinks and that was after flagging down staff. Food was served about 90 minutes after taking our seats – we requested that starters/main course be served at same time as we were worried about our taxi booking. ‘Special’s board’: We were informed that apart from the Ox cheek more or less everything else was not available except one monkfish and one ‘wagyu’ burger. Per the menu 'Cornish lamb, spring greens, and look out for English asparagus gracing our specials board' - was not on specials board! Subjective feedback: Staffing: staff were friendly/helpful, but we didn’t have a dedicated server it was down to whose attention we could attract at any given time. The chef appears to be particularly adept at presenting food that is quickly heated via a microwave (our party included two experienced chefs). Food quality/value: We all went basic firstly because of the lack of choice and secondly there was less chance to mess up. Reaction to the quality of dishes was mixed. £6 for three small slices of ciabatta with butter and a spoonful of marmite (!) and almost £17 for a double cheeseburger which was on par with McDonalds (see photo), speaks to value. We were hoping for a nice, relaxed restaurant so left disappointed. However, if you are a large group who are less concerned with service/food and just want a good night out then maybe this is the place for you.

Thank you very much about the food and the service was very nice and polite

Absolutely love the chicken gyros from here, they are quite large and taste great! From the places I have been, I'd say it does the best Gyros!

Outstanding food and service. I know my Greek Cypriot food and the dishes (kleftiko/moussaka) were authentic, flavoursome and generous. High standards too as they weren’t happy with the quality of their roast potatoes so gave us a rice (and the potatoes too - which were great anyway!) plus a dessert on the house too.

We just finished moussaka, kleftikoa and a village salad. Wow!!! Was just delicious!! Generous portions too…Will definitely order again!! Had their souvlakia several times before and always lovely. But this was different level!

This was one of my favourite places to order from but the food is nowhere near as good as it was. Not only that but the price is extortionate when it was always reasonable. Such a shame

Lovely food - amazing potatoes

An hour and a half late. When I called the resturant, not even an apology, just said will be 20 minutes and then hung up. Terrible service. Do not order from here

This restaurant is the worst, I ordered takeout, I called the driver to find out how long it was taking and he told me that it wasn't even ready yet and the driver had arrived and as soon as he was going to prepare it, it took almost 2 hours for the driver to get my order It was 35 minutes and he had to cancel my order and it was reassigned to another driver and the very shameless cook had not prepared it yet so there were many drivers who canceled my order, no one apparently wants to pick up orders from this garbage restaurant, so yes If you want takeout, I don't recommend this, it's the worst.

excellent food quality...all handmade and very tasty...one of the nicest meats...congratulations to those who work for this result!!!

VERY EXPENSIVE FOR WHAT THEY SELL!? SMALL PORTIONS ! BIG NO!

I live in Welwyn Garden so this is 10 mins on the train and i will be going to this place again and again. Lovely building and pretty quiet at lunch today but can imagine on a Friday night this gets pretty lively. Food was lovely and the staff were just the right amount of attentive and watched the level of the pints and timed the " Would you like another?" perfectly. Was two of us and shared a starter and only one pud as not a fan of sweet things, plus 4 or 5 pints each and was £80...... and they did not include service and man do i LOVE a place that does not just pop on service when its just 2 people so i obviously gave them a pretty bog standard 10%. Can't recommend enough if you are a local. Enjoy Marcus

Amazing, food really really traditional Cypriot food ! I have been looking for this for ages and I’m glad to drove 2 hours to get the experience staff and owners are friendly and welcoming

Absolutely the best , I I do mean the very VERY best Greek kebab establishment in all of Hertfordshire. A real good find. The food is second to none as is the service and the atmosphere. I have nothing negative to say whatsoever. Go there now...NOW 🎉🎉🎉🤤🤤

Fabulous lunch, good food and attentive service. Highly Recommended. Excellent specials board on offer during our visit.

Always great food and service. Highly recommended!!!

Five start dinner! We had a warm welcome, attentive service and the Sunday roast was one of the best ever!! Thank you for this pleasant experience!!

Lunch fine but upset to be landed with a £60 parking fine. Apparently you have to enter your reg details….none of the serving staff mentioned that..very annoying

Food was ridiculously over priced, it was so late aswell. Just a joke how much I paid for this and it was completely below par in terms of food and service.

The best take away you will ever have, very generous portions. Fresh and tasty. Very friendly staff. Excellent value for money.

The food was amazing, and so much. Thank you very much, it made the MIL’s birthday getting the Greek food she wanted.

5star lunch.. great roast at the Brookmans. Pork and beef both cooked perfectly.. roasties were perfect and fluffy inside and crispy in the outside . And the dessert…. oMG the best chocolate fondant ever with honeycomb and honeycomb ice cream…. I nearly ordered seconds .. Jess and Maddy were fantastic on table service. Thank you

Non existent service staff don’t seem to realise that this is a restaurant and not somewhere where they can just hang out with other staff ignoring customers

Tracey was super!! The food was nice too. Thank you The Brookmans, it was a lovely time with my grandma on a rainy day. Thanks!

One of if not the best grilled Mediterranean meals I've had, the staff are very welcoming and their passion for the meals they make comes off how they talk to you and have they talk about the food! The meats are delicious, the chicken in particular is soft and moist to taste which isn't always a guarantee at a restaurant. The best thing to taste was the slow cooked lamb shoulder souvlaki. If you're looking to eat quality greek food in Barnet I highly recommend this place.

Great full English. Plentiful and good quality. Served by Alfie and Jessie. They were both very friendly and professional. Definitely recommend!

Very delicious food, clean and excellent service.

Such a friendly group of people. So welcoming as soon as you walk through the door. The food was amazing, especially the lamb souvla. 10/10!

Food is very nice and tasty and the cooking style over the grill is another level 🤩

Exceptional quality and good portion sizes.

The Best! Awesome team! Yummy food!

Over an hour later than original delivery time!

Lovely to have an amazing Cypriot food so close to home. Food is so delicious and the hospitality is amazing.

The perfect balance of herb, meat and quality flavour. Utterly delicious and well-prepared food by a great team. Well done…it was delicious

Waited far too long for delivery. Well over an hour.

Efficient service. Want to please. Great souvlakia and Vasilis is a gem. Bravo pethia.

Great food great service really friendly when you come into there. Definitely will be coming back

The best Greek food in town! Food is fresh and the service is amazing

A fantastic restaurant. The freshest food, the friendliest service and a creative, delicious menu. One of my faves. :-)

Food never turned up. Was told it was on the way. Checked again 30 mins later and they said they made a mistake

Fantastic, delicious food! Customer service is also 5*!

We had an appalling Xmas dinner at BROOKMANS. We had some family over from Spain and it was embarrassing. Three pieces of Turkey brown meat two burnt chipolatas, vegetable mush and covered with gravy trying to hide the mess underneath. We ordered 4 of these meals! The starter was a fish cake which looked like it had been thrown on the plate. Cheap meat. This restaurant is a disgrace and I would highly recommend you don’t go there.

Amazing food, great custom care, will be back soon. Thank you.

The food was very delicious. Thank you for our little sweet present 😋

The food came nicely packed and early. The meat was a bit dry, but I would order again.

Tasty, delicious and authentic. Will definitely order again

I highly recommend, we order every week and James and his team never let us down. The food is out of this world, always fresh and hot with plenty of flavours. It doesn’t matter what you order it’s all amazing. You’re always made to feel welcome Thank you 👍

The best Cypriot food bar none.

Lovely shop. Tasty food. Excellent service.

Food was cold and there was salad in both.

Really nice restaurant. Decor is lovely and the food was very good. The staff were all friendly and lunch was enjoyable.

Very tasty, good portion sizes.

As always Tavernaki doesn’t disappoint. Best food in Herts. Staff are really friendly. Deffo worth a trip!!

Confirmation number: 83523 Booked 6pm for my girlfriends birthday, even got a reminder email the day before which was cool. Arrived 5.55 was seated and then we must have turned invisible. 3/4 tables of guests in the restaurant,. Counted 8 staff (1 girl at the bar making drinks since we arrived so can’t blame her- I said goodbye to her as we left) 20 minutes is too long to wait to be asked if we want a drink, overall a disappointing experience to a place I haven’t been to for 2/3 years, I’ve had good food before here but didn’t get to taste it this time. I didn’t feel right spending my money there as the service was so disappointing.

First order from them, the food was very tasty, friendly manor on the phone, very genuine and decent. I cannot fault them, fresh, hot and delicious food. The baklava was amazing too, many thanks.

Number for the restaurant didnt work - impossible to get hold of Just Eat to help - Restaurant blamed just eat for the delay - just eat blamed the restaurant. I was left with food that took almost 2 hours from order time to be delivered and I paid almost £60 for the pleasure of that. On top of that the food was cold, the hummus was so garlicky it was impossible to eat - not one of the best experiences. The meat was well cooked and tasty but cold.

Very rude people when I phoned up to ask where the order was They were rude and put the phone down. It turned up over an hour late and I sent it back don’t bother to order from his company.

It was a little late and slightly cold! But nothing a quick blast in the microwave won't sought out! Chips needed the airfryer to bring them back to life! But the food is really good! The Sheftlia are amazing! Everything good quality, just wish they did a homemade chilli sauce

Freshest foods we can eat in the city

Pork kebab was absolutely disgusting meat was barely cooked and extremely tough

Your app doesn’t work to select how mins late. My order was 45 mins late, I complained during this time, promised another time slot with apology then turned up another 15 mins after the second time slot. So the food was cold and soggy, certainly not worth the wait.

Honest greek food; the owners are true representatives of greek/cyrpiot hospitality. The lamb-sheftalia mix is excellent and the chicken gyros is one of the best I've tried. It's a place that I am going to visit every fortnight.

These guys know their food and know how to look after their customers. Pork belly is divine

Loved the musturd sauce cox it made everything even more delicious.