Brookhouse Farm in Swindon

Had a great breakfast here. Clean environment, very friendly staff. Food is great value for money. Would recommend. Also went for dinner a couple of days later and highly recommend the Steak Sizzler. Hungry horse venues tend to get a lot of unjust criticism so setting it straight.

Very good pub with very friendly staff. Amazing food and drinks. Very friendly place. I definitely recommend. They also have very nice puddings

Was here for drinks on my 21st birthday and the waitress Steph was absolutely brilliant. She made us laugh a lot and she was so lovely. I would recommend coming here just to see her.

This place is amazing, when I’m feeling down and my partner takes me here to make sure I eat Steph always makes sure she comes to see us and make us laugh. Amazing food and amazing staff.

All I can say is disappointing. Firstly the highlights.. one of the party had the roast beef.. the gravy was lovely and roast potatoes nice. However, it didn't look like it did on the menu. No yorkshire pudding. The veg wasn't very warm. The 8 oz rump ordered was cold when brought out and had to be sent back. For a relatively cheap meal, the drinks seemed really expensive as a half pint of lager shandy and a Raspberry slushy cost over £12.. or I had been overcharged. Our friends did not have an better vist with the peppercorn sauce with the steak being cold and had to be sent back. The steak had lots of gristle although the chicken wings were a hit. The price is good but seems to be at the expense of the food quality. Several reasons not to return to this pub again.

We ordered Smokin Jack burger meal and the home run burger meal. Both really lovely. Then pudding we ordered strawberry ice cream and chocolate fudge cake with vanilla ice cream. The staff are really friendly and make you feel very welcome. It's our go to place for a meal out.

Great food, with amazing deals for families. Calli took our order and helped with ordering (too many deals). Very professional and friendly with a smile on her face. Thank you Calli.

I went today for Sunday Lunch, was quite surprised at the price as there are much cheaper offers available around the same area, I wouldn't have minded if it had been good, I was very disappointed, the carrots were solid, as were the peas, you get the smallest ramekin of gravy which wasn't enough to even cover the 2 small slices of meat you get, only a few roast potatoes, and they had run out of yorkshire puddings, the big plate looked empty, I would have complained had any member of staff come near us to ask if everything was OK, staff all walking about with their head down, sorry but you have to much competition surrounding you that you can't afford to be that bad.

We regularly use the Brookhouse for a bite to eat and meet up with friends we call it our Tuesday club Steph and her team are great, food is good and we have friendly banter with the girls behind the bar Excellent value for a night out

Visited Brooke house for a bit to eat with my friends after work had 2 lovely waitresses, don’t know their names. Food always nice and the prices makes it better, and ordering on your phone makes it simple.

Visited Sunday 28th. Food was cold. Looked awful on the plate. Lots missing too! Children’s meals were last to come out and looked terrible. The attitude of staff was well below what’s expected. I’d save a few £ and grab a takeaway instead.

We regularly use the Brookhouse Farm and have always had a good experience. The food is good value for money especially if you use the deals and the staff are friendly and attentive

We went here for a family birthday meal, there were 15 of us. We all ordered separately on their app so 3 orders went in but each order came out slowly with meals missing from each order which we had to chase constantly. 2 members of our party were waiting for over 45 minutes only for the burger meal to come out with the bacon missing and the burger burnt. All the meals were cold and tasteles and the chicken wasn't cooked properly.

Awful breakfast. Cold bacon and beans, egg over cooked in dirty oil. Disappointed as visited their other branch in Swindon previous day for food and that was great. You would expect the same level of service and quality across the brand. Staff were polite and wearing uniform.

Went for Sunday lunch and it was worse iv ever had. Was all luke warm. Potatoes and veg was frozen ones. But the veg was rock hard. Beef had lot hard fat on.

Went there for a family birthday meal with a pre-booked table, again the food was spot on as always. Even though it was busy(Saturday night) and they were short staffed they always had a smile. Very polite and helpful. will definitely be visiting again. 🙂🙂 Make sure you book a table as there wasnt many table spare when we arrived at 19:00.

Fantastic atmosphere, never been here before and I was presently surprised about how spacious it is. The staff here are lovely and very welcoming. The prices are very reasonable, would defo recommend and will be back again.

Absolutely fantastic venue, lovely staff with extremely reasonable prices. Unfortunately didn’t have a chance to try the cuisine , but it did look lovely. Would definitely recommend.

Breakfast with the Easter bunny was amazing, my children absolutely loved it, I could see all children were very happy in the restaurant, amazing atmosphere. will be coming back and eating again

This is an amazing place to eat. The food is brilliant and great prices. The venue is spacious and warm. Great come rain or shine as the beer garden is great and full of wildlife and lots of interesting information on the walls from famous swindon locations and people. The staff are very friendly and excellent service. Ordered a large family meals with several changes that were all met to expectations

Myself and my family absolutely love coming here. The staff are always very friendly and helpful. The food has always been great when we have attended and it's always clean and presentable.

Absolutely amazing atmosphere. Brilliant staff, clean, great vibes. Lovely food and drinks. Would definitely come here again !

Great service from Tina. Friendly, helpful and efficient. Lovely pub, great atmosphere. Staff behind the bar are brilliant, a real credit to the company. Regularly visit, will continue to do so too.

Bar staff very polite Tianah went above and beyond to help! And very welcoming! Defo return! Great atmosphere!!!!!!!!!

Always so well looked after here. Steph was so helpful, caring and welcoming. Could not ask for more. Would highly recommend. Steph always goes that extra mile to help with your needs and preferences!! Made to feel special and appreciated.

The service was quick, the entire team are always super friendly which creates a lovely atmosphere and you can’t beat the food for the price :)

My wife and I, with Kibo, our white Samoyed, have eaten several times at Brookhouse Farm. Each time we reserved a table which was ready for us when we arrived. Upon entering the staff made a great fuss of Kibo, which he really enjoyed. Clearly,...

Visited for a family birthday lunch. Lovely food with good sized portions. Managed to squeeze in a dessert because it would have been rude not to 😍 Friendly approachable staff. Good atmosphere and plenty of space. Will definitely be back soon.

the burger was one of the best i had ever seen, the prices were amazing too! the service from lilly was nothing but amazing , would recommend to everyone

The exceptionally long queue in the main bar took ages to be served at with just one staff member behind the bar, whereas there were two staff doing nothing. I also counted five staff wandering around doing nothing. When our food started coming they brought...

We love coming here, we always get great service from Steph, she is always friendly and goes the extra mile and the food never disappoints.

I have used this place a few times over the last 12 months and always had a good time. The staff were friendly and very professional, polite and helpful. The special deals really are good deals as well. I had a steak and asked for...

Awful experience! My husband ordered lasagna which arrived cold after complaining we were asked if we would like a replacement which we said yes too. Not 10 minutes later waiter came back with not a replacement but no not a replacement but something that had...

Last minute decision to eat out. Really impressed with the service - the food was nice, and the service was fantastic! Really attentive staff. I meant to stay to ask for names so I could thank them personally but an ex walked in so I...

Good food for the money, very friendly staff. Occasionally find hungry horse as a brand creates some ‘not so great’ meals but the staff here do their best to serve the best version of what they have to offer.

I come here most weekends with my friends and partner. I’m always greeted with a warm welcome and friendly smile. Bartenders Callie and Ikaia always give the best service possible and make my visit enjoyable. This will always be my go to pub :)

Came in for dinner today, ordered a 12oz rump and eggs. The food came out looking perfect and the two waitresses summah and Steph gave me brilliant service, very attentive. I did ask the name of the chef working, sid and Ethan I think, one...

Food was really nice, chicken was cooked to perfection. Staff were really friendly and helpful. Would recommend trying this pub.

Very helpful staff here ! Frizzy hair lady is like a whirlpool of activity. Very polite and helpful Food on Fridays for BOGOF is a great deal. More of these please !!

Reasonably priced drinks and atmosphere is nice. Lady who works here is very friendly, wouod recommend to any friends / family who are looking for an affordable place to eat. Good always arrives within 20 mins!

Went there on Saturday it was very busy glad that we had booked didn’t have to wait too long for our food to come out. We all ordered different meals and all our meals look good. Good service from friendly staff

we’ve been going to brookhouse for many years but today we was not amused i asked for a chicken newyorker and changed chips for a salad without dressing, my meal came out and i explained i’d asked for no dressing on the salad the lovely...

Terrible food, disappointed curry night. Paid for 6 people and paid 5 extra large curries to find out after order and once food on the table half the extra paid was not included. If told at order would have changed option and not paid extra...

Delicious food, attentive staff and great atmosphere. Thank you so much, I will definitely be back for the chicken parmigiana.

Very disappointed with our visit for new years eve, no entertainment not even music on the telly , no count down to bring in the newyear ,,as locals we try to support our local pub , yet nothing back from Greeneking , I really think...

The food is ok for the money but the bar service and ordering is so slow! The place is full of cobwebs it needs a good clean and redecorate!

Constant leaking toilets only 1 open in the bar. The tables are sticky and dirty. Football sport was taken away bar constantly covered in empty glasses. Xmas what a joke at the brookhouse no music and the atmosphere is awful. As a regular we all...

Very disappointed the Halloumi fingers have changed. They were the best Halloumi fingers in SWINDON even better than spotted cow and the wedge!.... the BEST Halloumi fingers in Swindon have changed to mcdonalds level of crap..... :( very sad face.... Staff always amazing, Steph in...

Great food lovely people. Fast service good portion size. Even come and got us from the heated smoking area when are food was ready

Had a fantastic breakfast at the brookhouse this morning. Well worth going. It was affordable and was well worth the money.

This spot is great for a cozy few drinks. the staff are so lovely and inviting and accommodate to all needs. It’s nice to see such friendly in such a lovely place.

The breakfast was absolutely delicious! Served hot and there was plenty. We certainly didn't feel hungry after, and it was great value. The staff were fantastic also..

My wife and I, with Kibo, our white Samoyed, have eaten several times at Brookhouse Farm.Each time we reserved a table which was ready for us when we arrived. Upon entering the staff made a great fuss of Kibo, which he really enjoyed. Clearly, dogs...

Not a good experience today. We each had a different choice from the menu and I chose the Sunday Carvery. What a disappointment. The batons of carrots were raw, the cauliflower again were also raw. The beans and peas were just about passable. The roast...

We thought we would try the roast Sunday lunch with a view to taking family members there when they next visit. We chose roast beef but it wasn’t available so the only other choice was turkey. Apparently they hadn’t had a delivery of beef. When...

Great food which was served very fast. Cheap menu with a huge selection to choose from. Friendly and welcoming staff, will visit again.

This has to be the best place in Swindon to visit. The staff are amazing especially Steph she makes the visit so much more amazing for my son she is his favourite, she goes out of her way to make you feel welcome. The food is brilliant and amazing value for money. Wouldn't go anywhere else.

We had a surprise party for my mother in law, staff could not have been more helpful with letting me put up decorations and cornering off a area to have the meal away from everyone so the young kids can play around with the balloons. Very friendly and chatty and smiling, bought the cake out that we took with us, and cleaned up the confetti from the poppers. When asked can we give a tip, the young girl unfortunately didn’t get her name but served the Clarke reserved party, turned around and said she would be more happier with a review on here than accepting a tip. Never known a waitress to be so humble and say that she’s happy to clean up knowing that we have had a lovely time and our smiles are enough! Recommend people to come to this restaurant as we have all had a wonderful time… visited the 06/09/2021

Lovely evening with friends, incredible staff and flawless food! 5/5 would definitely come back again!

Every single time we have tried to eat at this place, they either forget about us, we have to order through the app (baring in mind there is no signal here) or there is nothing available. We get it, there’s a pandemic and the staff who do care are brilliant however this is the final straw after today. They didn’t do what my other half wanted which is fine, so he asked for an alternative chicken with a side of the sauce (all the sauces are sides) the guy at the bar said no, so my other half politely asked again and stated it all comes with a side of sauce granted what he wanted didn’t come with the particular chicken. The guy rudely replied back ‘it’s not my problem’ - absolutely disgusting customer service. Every time we try again at this place, we have to hope that there’s no issues in the way but this is the last straw. Greene King, please sort out your staff and get them on a customer service training session ASAP.

We popped in today as we had some tesco vouchers and fancied a treat. I am big on customer service especially working in that department for 16 years. We had a lovely meal but one member of the team made a lasting impression, Steph was so friendly and welcoming and was great with the children my daughter loved chatting to her about her elsa dress. I also I noticed her checking in on the team when passing making sure everyone was OK. Really makes a difference having a happy team happy to help you. We will be back. Hope you get to read this : )

Came here for a lunch with a pre booked table . Really warm welcome and parties were spread out across the restaurant so felt really safe . We ordered on the app and the waiter who brought us everything was friendly and polite. The food was excellent , medium steak cooked perfectly ! Will definitely return , thank you all for all you are doing in these odd times!

I went for dinner one evening with my family. My son has allergies to dairy and soya. When I mentioned this to Loretta, she was fantastic. She took all the time to go through the allergen menu and even went and spoke to the chefs personally to advise on the allergy and explain how Joseph wanted his dinner. We absolutely loved our time there and Joseph can't wait to go back. Really can't thank Loretta enough.

Staff went above and beyond on our recent visit as a treat after school. All staff were welcoming and nothing was too much hassle. When I asked about allergens they was thorough and this made us feel so at ease. Food was wonderful ! I cannot thank the staff enough for taking the time to involve my 5 year old son… “steph” he definitely felt you was his friend and can’t wait to come back :)

Nicest hungry horse I’ve been to and I’ve visited a lot . Food was perfect . Cooked perfectly . Presented well . Nice and hot . Restaurant was clean . Manager was a lovely lady .

Turned up for our family meal where we were met straight away buy shaun And from there shaun catered for all of my family needs Absolutely brilliant couldn't do anything else for us Thank you shaun

Our friends came to visit so as this is 5 minutes down the road we thought it was the perfect place to go. When arriving we did the track and trace and was nearly 10 minutes before we were noticed. We were eventually seated right by the kitchen by the toilets. We used the app and ordered drinks and food and they came out relatively quickly which is brilliant. We had the starters which where lovely and then the mains came. Two of the meals that came with chips had literally 5 chips on the plate. There was a kids pasta bowl ordered and it was still swimming in water with a very small watery tomato sauce just dumped on top but the worst was the the chicken breasts that looked like jelly and tasted awful and clearly where very cheap. They where un edible The other meals we ate as we where hungry but the chicken was not touched as it was awful and un edible. I mentioned it to the young waitress and her exact words to us were and I quote 'we get alot of complaints about this but it is just because it is steamed, I will take this back to the kitchen but I know what they will say and it will be because it is steamed and not cooked to your preference'. Her tone was so RUDE!! I then replied with if you get alot of complaints that should tell you something but also the chicken is not edible!! it looks like jelly for goodness sake. She then walked away and came back and said just as I said the only thing I can do is get my manger. I said please do!!She came back and said her manager would give a refund and took our plates. As we paid on the app we just assumed it would be refunded that way and that would be that. To our surprise the manager came over and asked how we paid and that she would go and get a recipt to show the refund. She went and came back with the receipt that also had her name and contact details on it and she apologised for the food. I want to say thank you to this lady as you were most kind and gave brilliant customer service and owned the mistake. Unlike the other waitress who tone was just rude and we were an inconvenience to her. Also if your staff are admitting to customers that there are lots of complaints about a certain dish then it should be looked into.We thank the manager for being kind but we would not be rushing back here.

Went to brookhouse Friday and again today, both times meals come out hot and great portions, steak cooked how we asked for it, the staff are amazing with our littleone one who we foster, all staff are working hard well adhearing to the covid regulations, im so glad this restaurant is back open, well down Matty who was on the door, Kyle who was on the bar and steph for being super good with littleone plus all the other staff always so polite and helpful

Value for money and great service. Yes they prefer to use the app but it is easy. Very impressed with the quick and friendly staff.

Excellent service from Steph & the team.Friendly atmosphere, Food & drink well priced. If you don't have the app they will serve you at the table, so no problem for non techno's like me. Will definately return. 10/10.

Brilliant service and such lovely staff. Would highly recommend, garden seating area is lovely too..

Now it seems you have to order via their app only. They flatly refuse to take an order any other way. The only problem is they are in a WiFi black spot. spent 15 mins trying to order for 5. They won't let you on their WiFi to speed it up, evenhough the restaurant was all but empty. Walked out and went down the road to the beefeater by junction 16 and had a fantastic meal, with waitress service, in great surroundings. And it was cheaper!!

We come back again tonight and received another excellent service from Martin, Mara the team. Food was well cooked. Definitely will come back again.

Staff were helpful and very professional and gave an excellent customer service. Food was excellent and very good deals. Very covid safe. Martin is our waiter that night excellent.Kyle and George were the manager that night. Sharon was friendly staff too.We are coming back again this weekend.

Friendly greeting as we entered by a lovely young lady called Emma, who was also very helpful in assisting us downloading the app.Once we ordered the service was good, the meal was a substantial size and nice and hot. The price is excellent for the size of meal. We will be back!

Amazing as always would def recommend, staff always pleasant and helpful. Explained all the new COVID rules to me before I entered

First time we’ve ever eaten here and will not return, we was sat by the kitchen and had just recieved our meal, the manager goes running into the kitchen, we hear arguing and shouting just outside of the kitchen and the manager then shouts “give me a knife I need a knife” she ran out of the kitchen and ran to the bar, 3/4 members of staff went rushing into the kitchen and then a few moments later the manager came running back and ran into the kitchen again. As you can imagine this put us massively on edge, we was ready to get up to run out because at this point we thought it was a random member of the public running into the kitchen, little did we know it was the manager! We then overheard the manager talking to the girl on the front door (staff) telling her to be careful and keep an eye out. We immediately asked for the bill, none of us finished our dinner I still had over half of my meal left, we told two members of staff that we really wasn’t happy and we was really distressed, they both re-assured us that we are safe but this didn’t put our mind at ease as not only have we left hungry but we’ve also left stressed after going out for a what was supposed to be relaxing meal to de-stress. The couple behind us also left and said “I just wanna get out of here”

Visited for dinner and had an excellent service food very quick staff checked back to make sure everything was ok would like to mention our server Sean

Quiet location with large car park. Good selection of food & drink ( I recommend Abbot ale). Professional, friendly service from Steph, George, Kyle & the team. Large selection of well priced food. It was a pleasure to come here during these difficult times. 10/10.

We have been regular customers at this pub for years now, and it's always disheartening when we see negative reviews and not enough of the good reviews being posted. We cake in for a cheap dinner on Wednesday (we love a cheeky curry) and as usual I have no complaints. We were greeted by a smiling young lady on the door who was very helpful, and given a lovely warm booth table to relax in, and were seen too within a couple of minutes by our waitress. The pub was relatively busy, but it was good to see the young lady and her supervisor working closely together to ensure top notch service. We've been in multiple times with these working, and it's lovely too see such good chemistry between the pair, what ever they do, they keep each other smiling and in turn they provide brilliant customer service. Food was brilliant and great value for money, and it was to nice to be recommended a range of beverages by the waiting team for our curry deal. Keep it up team brookhouse!

Firstly with all the covid guidelines in place and actually followed by all the public, brookhouse is a very safe pub to be in.The family enjoyed a lovely meal with great food and service. I must give a special mention to the staff going the extra mile in looking after us,being polite and prompt service.Definitely would recommend coming here and I will definitely be returning.

We enjoy coming to the Brookhouse as a family as it is our local pub! The staff are always inviting and the food is good too. Our waitress this week was the lovely Mara who always has a smile on her face and is happy to help. Would recommend to anyone in the local area, very family friendly atmosphere.

I have been to the brookhouse farm on a few different occasions, from birthdays to meals out and 2 Christmas partysService has always been amazing and super friendly. The staff go above and beyond to solve anything that may not of been right. Kyle is especially very good at what he does, always friendly wether serving or greeting you on arrival. Matty is also super friendly and Sean always has a friendly attitude when serving youPerfect for family, friends or even a work meal out. Very reasonable price and lovely foodI'm yet to visit during the current covid-19 restrictions, but I've heard nothing but amazing reviews from clients and family who have been able to

I have lived in Swindon for 21 years and whenever me and the wife and family don’t fancy cooking and want to go out the first place with think of is the hungry horse as you know you will get good food for good prices and I cannot fault it at all. Staff are friendly and doing amazingly well despite having to be constantly wearing masks and with new restrictions. Drinks and food brought out promptly and with a smile (under masks of course haha). Even though we don’t live as close to West Swindon anymore and close to this particular hungry horse it is still our first choice to go out to eat! Also my grandson has a Dairy & Soya allergy and they cater well for him and they have an allergy tablet which helps with wait contains what in their menu, very helpful :)

I went here a few times during the Eat Out to Help Out scheme. Each time I was greeted by lovely staff, the service was quick and the food was incredible. One of my favourite restaurants!

We’ve occasionally visited over the last few years and generally feel the food and service is of a good standard.We visited a couple of weeks ago during Covid restrictions and were impressed how professional the staff were working under trying conditions. Food and standards are still maintained so I would recommend for a good cheap mea.

Often visit here as a family, personally always have good food and service. All the staff but 1 come across happy, polite and helpful however the female floor manager who I believe is called Steph often comes across rude, stressed and shouts at customers and staff. This does sadly let whole place down slightly as we as customer shouldn’t experience this. The two members stick out with customer service are Kyle and Shaun.

Went to brookhouse and can honestly say their doing amazing under the circumstances, masks being worn, still happy staff throughout and food always amazingly hot and presented well, I can honestly say we’ve been to a lot of hungry horses and this is one of the best run ones especially within Swindon, honestly the staff deserve more praise, more positive reviews and those that leave negative are generally the ones who hate rules and are not coping with this Covid.

Food was hot and came quickly. The lovely waitress came back to us within a few minutes to check that the food was okay. All staff maintained social distancing and wore masks.

Friendly staff (Steph and Zoe if I remember correctly particularly), good check backs, good value food and implementing COVID measures well.

Me and my partner visited here after originally planning to go to The Village, but unfortunately was closed. We were sat in the cold and damp conservatory at the back. Food and drinks order taken quickly and arrived in good time but this is where the good bit ends. My partners fish and chips were undercooked, and the fish still raw in the middle. I had burger and chips, burger was just ok, but chips undercooked and cold, onion rings soggy. No one came and checked back on us. So when the reply comes below that our plates were virtually empty, that’s because we were hungry - you will also see the soggy onion rings and raw fish left on the plates. Had someone bothered to do their job properly and come back and checked on us, we would have sent the food back. No, I’m not walking around the pub with my food trying to find a member of staff.Had planned to have more drinks and maybe a pudding, but again no one came back. Ah well, your loss!Manager didn’t even say thank you or bye on our way out, so I said as we walked past that staff need to be trained better. Blank look on his face and no reply. Not really management material!

Greeted at the door by a miserable bloke. He immediately asked me to wear a mask even though he wasn't wearing a mask or visor himself. My wife had hers in her bag, I had to go to the car for mine. When I got back to the entrance he was telling her that she had to download the track and trace app and scan their bar code. I said 'are you saying that we can't eat here if we don't have the app?'. He then said that he could take our contact details but 'It takes ages'. It took him all of 30 seconds to type my name and phone number into a tablet. He then showed us to a table 12 feet away and said he'd get someone to take our order. After sitting down we realised that the door was being left open and my wife soon got cold. I said as soon as someone comes to take our order I'll ask to move tables. 15 minutes later we were still sat in the cold, no-one had come to take our order despite miserable bloke walking past us 4 times. We walked out and went to Woodlands Edge, 5 minutes away, where we received a warm welcome, choice of tables, and friendly prompt service.

Myself and a friend arrived and sat outside, Steph had made us aware of the bottle 2 4 £5 with hooch (guilty pleasure) amongst a variety of which Steph was very knowledgable. Throughout our stay Steph stood out as the model employee with enthusiasm, ensured the covid measures were met throughout and unbelievable customer service.. absolutely brilliant work, phenomenal employee and a credit to GreeneKing as a business. Thank you so much Steph for making our visit such a wonderful experience

Considering the current circumstances the staff were great and the food came within 15-20 mins. We arrived around 2pm and they were able to offer us a seat outside. Unfortunately there isn’t any designated spots for smoker you can still smoke in the the garden area where other people are eating so there is a waft. My only suggestion would be to create a designated smoking area out the way. Food was good and it was cheaper due to the eat out to help out scheme. My first meal out and not daunting and as I said staff were friendly and helpful.

This was our second meal out with all the new measures and it was really not very good. Food fine (usual hungry horse grub) but service was terrible.The host was very robotic as he read out all the stuff he needed to, showed us to a table (which wasn't anymore distanced than Pre covid to the one next to it - which had people on). Our table was sticky (again, usual in hungry horse but should not be now). When the table next to us was wiped down it was just a swipe with the cloth, leaving some of the wet glass rings still there.We were actually sat next to the door and we saw the host licking his fingers to separate the paper menu and sighing when customers arrived. Also, the bar must be like the Tardis as though they were apparently fully booked, non bookers were advised if they could find a table in the bar they could use it. Many went in.You could order on the app or queue at the bar. We used the bar. Drinks order was wrong, food menu had many missing items and sides ordered were missing so we had to chase for them. Mixed grill was served without an egg and actually my husband didn't notice until they brought it out 5-10 mins after he had started eating.This is a shame as it's totally opposite to my review in 2018. I understand staff are learning new processes at the moment but most of what I mentioned was very basic customer service. I doubt we will return as Swindon has many good eating places to choose from.

I was the only person in for Lunch On entry I was instructed on all Covid procedures which I adhered too BUT I ordered at the Order Point received my coke in a class full of Ice after ordering “cola please no ice” waited and waited I returned to order point to be told by he Blond lady “I put it through but don’t know” I cancelled my order and left ??

This is a Green King ‘Hungry Horse’ branded pub, so we went in with a clear idea of what would be on offer. Anyone who’s been to one will know it’s a no frills chain suitable for all. The venue staff were exceptional, friendly and very welcoming whilst on hand to offer guidance throughout the venue, which during Covid-19’s new normal is most welcome. The venue was clean and totally complaint with current regulations. Food was fresh and fast. All in all, for what is a high volume low cost place the standards were great. Knocking the spots off Wetherspoons. Keep up the good work with an amazing team, it really is all about the staff who clearly have pride in there work.

Had a google and chose this place for Sunday lunch. Main reason I chose it was the garden area. Really spaced out perfect for social distancing. Food was quick and simple. TIP. Download the green king app. Service was fact and food was piping hot. Nice cheap meal. I will return.

Just been for our first meal since lockdown and can 100% say it was the most pleasant experience we’ve had so far, the atmosphere was relaxed, the staff are all on the ball and explaining everything professionally, George was on the door and greeted us with a big smile and well mannered, Kyle on the bar explained that food and drinks would be placed on the table near us for us to retrieve so to keep distance between us and the staff, again smiling and well mannered, the young girl and 2 male waiting staff were polite and kept themselves busy with serving and cleaning down afterwards once customers had vacated, Tom the manager was polite and chatty, honestly all in all the sort of atmosphere we enjoy, thanks to the chefs for our lovely hot meal

Good quality and value for money provided quickly and efficiently - would be good for people on a time schedule