Brookfields garden centre cafe in Amber Valley

It was very busy when we went, so we had to sit in the family/dog-friendly area, which was ok as the 4 dogs there were all well-behaved and didn't smell (dogs do have an odour). The prices, though, are ridiculous - £5 for a slice of cake! I didn't have any, I won't pay that price.

IMO very expensive would definitely avoid Sunday lunchtime queues very long waiting for drinks or food to be served. Bowl of soup £7.99 😱 scones / rock cake £4.99 little excessive

Lovely and clean great place for coffee and cake with friends,nice selection of cakes and gluten free options 😋 which is great as I have cealiac disease

Visited again in coffee shop. Agree with review below. Very stained teapots etc. Chose a delicious Easter chocolate cupcake for it to be served on a stained saucer. These items aren’t cheap but to be presented like that is very disappointing. Perhaps people serving should have more consideration.

Treated my friend to lunch, Ordered sandwiches, portion of chips two pots tea , sandwiches were nice but chips were not should of complained really. The tea cups and saucers were stained I swapped with my friend who wanted to take her cup back think they need to check over the cups saucers and tea pots , it spoils the treat if you have to complain surely they noticed they don't look clean my friends OCD was overboard

Treated ourselves to a Saturday morning breakfast . One large , one small . Breakfast arrived , everything on the plate was cold . I spoke to the manager and he took it away and we waited for a replacement . When this arrived it was also cold so we asked for a refund . (£10.99 & £7.99) Very disappointed , we expected much more from this lovely garden centre .

Friendly staff. Bit of a queue to order. Where’s the ham on the menu? Ham sandwiches & chips used to be lovely. Only with ploughmans now. Prawns with jacket potato were chewy & thin sauce. Not pleasant. Unappetising salad. Bottles of mayo not as hygienic as sachets. Very nice citrus tart. Coffee shop section is very relaxing & nicely set out. Different cakes to main cafe. Will continue to visit as have done for years but doubt for lunch as not so good today.

Disappointed. Expensive for what you get. Cake was dry and layout of the restaurant where the till is just isn't great. Not clear where to line up.

What have they done to the previous cafe service and overall experience? It’s terrible! Poorly managed order process, with no ability to see the quality of the food they are preparing . Scones left open right next to where lines of customers are forced to wait long times for hot drinks. Ran out of some hot items at 11:00 and I could see staff in the food prep area with long hair hanging over the food, touching food with bare hands. Waited 35 mins for a mini breakfast what was luke warm. Feel sorry for the staff working in such chaotic conditions but won’t be going again. No amount of Christmas gifts, over priced biscuits and room fragrance sticks will make it worth it. This place has lost its purpose and soul. What a shame!

Avoid this filthy cess-pit not merely like the plague, but to save infection from it. Disgusting food clearly prepared by a gaggle of sweaty old women in an outhouse. Worst of all must be the pseudo 'bakewell' tart/almond and jam slab which LITERALLY tastes of paraffin and is inedible despite the extortionate price. Took one bite and decided to bring the rest home for our pet rats. EVEN THEY REFUSED TO EAT IT!! Fortunately the staff are so slow and useless you are likely to give up waiting to be served and go somewhere decent.

Watching the lady in the servery picking up breakfast food that missed the plate onto the counter and putting it back onto the plate with ungloved hands wasn’t my idea of hygiene any more than the ketchup sachets falling on the floor and then being put into a drawer for later use. Never mind a handful, again ungloved, of marshmallows put onto a saucer for hot chocolate. Grim. I don’t usually give bad reviews but I found these actions most distasteful. Noticed this whilst just waiting for my own hot drink.

I was given a gift token so I came today to spend it. Christine is Glutton free so we had very little choice of what we could have. Egg mayo sandwich or jacket potato and vegan cheese. She went with the Egg. I had the quiche. Chritine had decaf tea with soya milk and I had normal tea with normal milk. After a very long wait in the queue to order. I ordered as above, GF sandwich specified and paid with the token. Unfortunately they don't have a bar code reader so they had to type in the 16 digit number, twice. After paying I collected our tea and went to the table. I looked at the receipt and it didn't mention GF. So I had to go back to the counter to confirm. It was correctly ordered but just didn't show it. Whilst we waited for our lunch to turn up we managed to drink most of our tea. The cutlery was sadly limited to only a handful of knives and forks, the tissues you had to serve yourself out of a packet that had clearly been opened by another customer. When our order was delivered I have to say the quiche was nice, and hot. The salad seemed to be mess of chopped up green things with some fluid spread over it. The coldslaw was nice enough. Christine got some sort of crisps which, since she didn't know what they were, she couldn't eat, along with the salad and fluid. The fluid was not menioned on the menu as I recall so we didn't know to decline it. As I was emptying the pot into my cup something slid out of the spout. When I looked in the pot it had very thick staining on the sides, which scapped off easily. Which looked like the remenants in my cup. Needless to say I didn't drink it. As this point we had finished so we left the table and I took the teapot back to the till where the lady apologized and gave us 2 complementary hot drink tokens. I didn't think but I should have given them to someone waiting in the queue as I think it is very unlikely we shall back there again. We also had a look and the cakes and could not see anything that was marked glutten free.

Always great to.meet friends here. The cafe is very large, so plenty of searing to be had We met friends here for coffee the choice of coffee's is so good. Also the staff are very friendly & go out of their way to oblige.

This is my local garden centre and eatery so I come here regularly. Firstly if you are visiting on a Saturday be aware that it's going to be busy and the young staff are working their socks off to keep everything moving. There is a review below from 'Ockbrookchick' which I am fairly sure is the same couple who were there at a similar time time me. The lady's husband was absolutely awful to a young girl working there - she looked no more than 16 - after he shouted at her another man stepped in to tell him to back off then a young woman had a go at him. Completely unnecessary. The young member of staff was clearly upset by this and was taken into the back. This was all over some cutlery that was not clean enough apparently. The man then sat down with his head in his hands - clearly having a bad day and probably embarrassed by the scene he had just created seemingly sent his wife to get a refund on their food. 1 member of staff down on a busy Saturday it's no wonder the tables didn't get cleared quickly enough. Please be assured that in all my years of eating at Brookfield's there has never been any concerns for health and safety, the staff are super helpful and the food is always great just bear in mind that on the busiest day of the week there will be a longer wait for food and if customers were considerate and at least left their tables with the pots on the tray rather than food all over the floor and the table in a mess things would get done much quicker.

Dirty Cutlery in the self serve baskets , when clean cutlery brought out staff just placed it on top of the visibly dirty cutlery. Piles of dirt plates , tables not being wiped down between customers. Very long wait for food 40 minutes when it did arrive the burger and chips were cold . The salad wasn’t complete - half the ingredients missing , when we made staff aware they took the salad away to add the missing items, 10mins later salad returned still incomplete. Decided not eat and left the restaurant. I received a refund for the food. The assistant said that there was no manager on duty that day .. Saturday should have a manager on duty. If a restaurant cannot cope with basic health and safety cleanliness then don’t open to the public. Never going again

Ot was explained that there was a 20 - 25 minute wait for food. After 45 minutes of waiting I asked how much longer to be told that they couldn't find where we where sat. They then brought out the meals and they were luke warm. When I complained they said the had the wrong table number ! Won't be eating here again

I always used to enjoy the coffee here but today it was awful !! My husband had a latte and I had an americano. The latte was fine but the americano was not. It was like dishwater, disgusting. I think there must have been about half a shot of coffee in it. My husband tried it and agreed with me that it was awful. Needless to say no more visits there.

I came here with my children today. I bought two lunch boxes which were extremely expensive and not very good value- a small cob, bag of crisps, biscuits, jelly and a drink. No fruit on offer. Other places charge about £3 for these and they were £5.99 or £6.99. I was going to buy myself a jacket potato but they were outrageously expensive too! £9 is a joke and I don’t understand why this cafe think that’s acceptable in a cost of living crisis. Staff were lovely and ever so helpful but it’s so overpriced and I felt totally ripped off.

Had a lovely lunch here on Sunday with my friends. A bit pricey, but good food and quick service, especially as it was busy.

Came in on 3rd June for a spot of lunch with the Husband. Ordered 1 Cheddar Cheese and Chutney Sandwich (£8.99) 1 Ham Salad Sandwich (£8.99) 1 Bowl of chunky chips (£3.99) The chips just went back they were old and stale. The cheese and Chutney sandwich was on old bread, used processed sliced cheese and the accompanying vegetable crisps were stale. The ham salad sandwich again stale bread and stale vegetable crisps. Needless to say first and last visit for 2023 very disappointing.

Had a cheese and chutney sandwich could only taste the chutney, the cheese was wafer thin. For the price I would expect to taste and see the cheese. They have since put cakes out for the public to serve themselves. I sat and watched many people handle cakes with their hands and then change their minds. Not acceptable!! There is also tongs and sharp cake handlers which is very dangerous as all the public have access to these . The staff are fantastic but the management of the place have gone to pot, what a disgrace.

The scones are nice but at just under £4 each and £3.50 for a coffee we won’t be visiting the restaurant again. Sorry but these prices are just plain greedy.

We often come for Sunday lunch and thoroughly enjoy the roast dinner. Today's feast - Sunday 30 April - was a choice between turkey or beef. We went turkey and enjoyed all the trimmings. The meal was delightful - not a flavourless soggy vegetable in site. Instead, everything was cooked to perfection and the gravy was to die for. Well done Oscar, Janice and team. You're our regular Sunday lunch haunt. 😋

Visited at 12ish. Quite a queue and very busy. Probably 6 people in front of me. Only wanted tea & cake. Served with food really quickly by very friendly lady. Coffee cake just lacking in coffee flavour but otherwise nice.

The place was very VERY busy when I went in. The staff in the restaurant are always rushing around getting food or drinks out, there was a wait for my drink however there are worse places to sit and wait for a coffee. All of...

Called for a coffee with granddaughter - was told there was 25 minute wait for coffee so asked for a cold drink - was told it would be 25 minute wait for that as well! It actually took 45 minutes - won’t be returning !

lamb shank lunch outstanding well done a complete winner best lunch in years WELL DONE will defo visit again

Tables need clearing it was cold I didn’t take my coat off our coffees were lukewarm my husbands very expensive panini was also Luke warm as was my Quiche ,it used to be a lovely cafe I wont be eating here again it would have...

We perhaps visit once a month. Surprised Christmas stock still there. Price of items is still ridiculous. Would have liked a Spring Container but all plants to set yourself. The cafe feels grubby. The upholstery is stained and in a disgusting state. Scones and tea...

I go here to meet my friends very often for coffee and cake. Lovely food and cake. Staff always very friendly and welcoming. There is a lot of choice in garden plants and for all the extra gifts they have as well.

I have no idea what’s happened to this restaurant. Very disappointed with our visit today. First of all all our hot drinks were only lukewarm. A few attempts at ordering different items and then was told they are not available. Because you can’t see the...

Poor limited menu choice, inflated prices and poor quality food. Paninis had VERY little filling in them and the price (almost £9 each)! is a rip off. You'd be better off going to a nearby pub or cafe where you'll get more for your money...

I’ve visited twice in the last month. Both times I ordered two hot drinks and both times I waited 30 minutes for my order. I could be more understanding if I had also ordered food…

I am wondering who decided it was a good business model to make customers wait 30 minutes for a cup of tea, let alone a piece of cake. Why does it take 30 minutes to operate a machine to produce a hot drink and move...

Ordered two decaf lattes nothing else. It took 30 mins to bring them to the table and then they were caffeinated Luke warm filter coffees!!! No point complaining as we didn’t have another half and hour to wait for replacements! Absolutely dreadful. Lots of people...

Another fantastic afternoon tea here at Arthur’s restaurant. The tea was delicious and made even better with the savoury plate to accompany the rest of the food - pigs in blankets/quiche/pork pie! Unlimited tea/coffee too Nothing is ever too much trouble and the manager is...

The food here is unremarkable, delivered to the table lukewarm after a very long wait. It's a shame really as the other areas of the garden centre are really quite good.

If you want to wait 30 mins for a drink, this is the ideal place and longer for food. Not great if your diabetic or on your lunch break . The management are a joke if they think this table service is working. Feel sorry...

Everyone was complaining, you now have to bag a table and join a painfully slow moving queue at the tills to order your food and drink - bad luck if you’re by yourself because you’ll have to leave your coat on a chair and hope...

Terrible we ordered a pork cob and 2 cakes and 1 coffee. After 25 min we queried the waiting time to be told the sign says 30 min we didn’t see it so it was 100 visible to all. We waited and after 30 min...

I have been visiting Brookfields cafe for years and in all that time I have never complained. However, yesterday we waited 45 mins to get our food. We had even finished our drinks before we had even touched our food and that took 20 mins...

I was having a snack here and when I left I had to walk through the dog's welcome part. there was a family with a terrier sat on the seating. I shook my head and the "lady" said" why are you shaking your head?" I...

My Family have been regular visitors to Brookfields for over 20 years. The recent change to the ordering at the cafe is clearly not working any better than it worked previously. The wait for coffee, today again was 35 minutes, we visit around 3X per...

Excellent gluten free cakes. The staff understand gluten free. The cakes are supplied from a gluten free kitchen and the one we had was delicious. It’s good to know that this cafe takes allergies seriously and the manager came over to reassure us personally.

Found this cafe on Google so called in for a late lunch. Told there was a 20 to 30 minutes wait but we decided to stay as we don't know the area. Drinks (2 teas) came after about 25 minutes but still no food after...

We only wanted drinks. Ordered a coffee and a coke, waited 20 minutes. Whoever changed the system from waiting for your drinks at the counter has got this badly wrong. Won’t be returning

Went to Arthur’s cafe today. Ordered a sandwich, a scone and 2 drinks. Well the sandwich arrived after 15 minutes but the scone and drinks didn’t arrive at all. I did ask a member of staff after 30 minutes where the rest of our order...

It was very busy and so we found an empty table. Both the table and menu were very sticky, and the floor did not look clean. The chairs were dirty and badly stained. You had to go to the counter to order and then wait...

Lovely lady on the till, so helpful, went above and beyond for my son who has a peanut allergy. Lovely coffee and cake. We like the changes that they have made (table service) we will be back again soon.

Visited today. Long wait which can appreciate if staff shortages regarding holidays & Covid BUT poor selection of cakes available at 3pm, crockery is dire - not at all good for tea. Looks cracked etc. Lady who served was very apologetic about my wait. Will...

We ordered one hot meal and one cold there was so much drinks only making at the payment area despite having a lid on the hot meal was cold by the time we had paid and got to the seat. Why can’t there be a...

Had a wonderful afternoon tea here today! Love that we could have a savoury (sausage rolls/quiche/pork pies/sandwiches and scones) and a sweet version (sandwiches/scones and cakes) … everything was fresh and absolutely delicious!! Children had their own version with plainer sandwiches (they could even have...

Ive been for afternoon tea many times here before and its been lovely, all the ladies had been wonderful but i hadn’t been back for around 4 months, on me and my family's first time back we met outside the cafe and went in only...

Disappointed with the£4.00 sausage roll in the cafe,pastry was rock hard underneath I think it had been too long on the hot plate/keeping warm,the whole thing was too dry. it would also have been nice if there was a vegetarian option too. The teapots looked...

Cafe could be amazing, especially with soft play for little ones and dog friendly seating area too. Food is great selection, just so unbelievably slow getting served that hot food sits under heat lamps for so long it's dried up! Cakes and coffee is lovely...

We had morning coffee here yesterday, with a group of friends. The coffee as usual was very very good The staff here are always so friendly A most enjoyable morning.

Very pleasant to have coffee here when we meet up with friends ( lol ) even though they are mostly a miserable bunch The coffees are good and the staff are very friendly and helpful- the customers demeanour is not their fault We will no...

Visited again today for tea and cakes. Oh my. So disappointing. Lemon meringue was ok but the Bakewell tart had no almond flavour and jam was tasteless. Coffee & walnut cake, and also Victoria Sponge no doubt will probably be quantity rather than quality, as...

Visited many times over many years. Hooray today a friendly & jovial lady serving the drinks. Tea was nice. Coffee & walnut cake - no coffee flavour at all. Shame as cake texture lovely. A nice spacious place to visit with my elderly mum plus...

I have visited the Garden Centre and cafe regularly this year. However after my experience in the cafe yesterday I think I will be giving it a miss for a while. I visited with my disabled mum grandson and daughter in law. Left to struggle...

Meeting friends here for morning coffee on Sunday what a lovely time we had We only had coffee but some of our friends had the scones / cake and pastries which they said were delicious Will return but at a later time so we can...

We went to meet friends at Brookfields this morning for coffee ,what a great atmosphere & good friendly service. Coffee was great & the displays of Christmas goods was amazing.

I’m sure the management of the restaurant will find this review brutal but, as a regular visitor, I hope I can inspire some changes. The hygiene standards are the worst I’ve ever seen. I was sat amongst filthy tables for half an hour and only...

Dreadful, such a long queue and it took nearly 40 minutes to get served. Plenty of staff about (I counted 10) but such very slow service. Staff didn’t seem bothered by this, in fact they seemed disinterested, unperturbed by it. Something is seriously amiss with...

Went to brookfields garden centre today and decided to have a coffee and a snack in the cafe, the service was terrible, there was plenty of staff behind the counter, I counted 6 just to do hot drinks, cake and 1 girl on the till,...

Serves its purpose as a cafe in a garden centre, but I wouldn't go especially. £3.99 for a slice of mediocre cake is taking the expletive, but redeemed itself on a really nice brew. Other food prices seemed extortionate for what was being served, but...

Visited again today with my elderly Mum. All very organised regarding Covid. Lemon Meringue & tea nice. Teapots looked too well used. Cups for tea not attractive. Make your tea look unappetising. The young woman who we saw on arrival was very friendly. Others seem...

Customer service was very poor. Called in for a drink. Escorted to a table, then went to place order. Ordered 2 lattes for our numbered table. No information re any delay. Advised a member of staff that we were still waiting for the order we...

Well spaced out, social distancing good, Good coffee and cakes, everybody else seemed happy with their fare, recommended.

This was a Mother’s Day gift from one of my sons , as a treat during lockdown. We ordered 2 days before and collected from the cafe which wasn’t a problem as it was all ready , we went straight to the till and the lovely young lady fetched it. for us. There were 8 finger sandwiches , Could have done with 4 more to be honest but there’s never really enough wherever you go. Plenty of the sweet stuff .. 4 Small scones , jam , clotted cream and 8 small assorted cakes plus 2 teabags. It was very nicely presented on a plastic tray , with pretty paper tray cloth and see through lid .Everything was very fresh and we really enjoyed it . A lovely treat

Sat outside today with my elderly mum in her wheelchair. First time we have sat outside anywhere for food for months! Lovely for my mum to enjoy the weather and feel she is back to normality as we often visit local garden centres & cafes. All staff were really friendly and helpful. Enjoyed tea and scones. Will definitely visit again soon.

Joyce (till operator) was the rudest most depressing staff member I have ever come across! Thanks Joyce for your poor service, I will think again when looking to visit an overpriced poorly stocked garden centre! Happy Christmas!

A superb afternoon tea as usual. Amazing value. Well looked after by the staff. Thank you for a most enjoyable visit. All precautions taken to ensure a safe environment during these Covid times. Highly recommended.

Visitamos aquí para el té de la tarde ayer. Tuvimos que hacer un poco de cola para que nos llevaran a nuestra mesa, pero un miembro del personal nos informó que la próxima vez deberíamos informar al personal que tenemos una mesa reservada y que no tendríamos que hacer cola.Había una buena selección de bocadillos, teníamos huevos, atún y queso. Teníamos tarta de chocolate, tarta de zanahoria, tarta de limón, merengues, bollo de frutas y bollo simple con crema cuajada y mermelada de fresa.Nos dejaron comer nuestra comida y no nos sentimos presionados en absoluto. Tienen mucho distanciamiento social y desinfectantes de manos. Las mesas están bien distribuidas. El único inconveniente fue que tuvimos que hacer cola nuevamente para pagar al salir, lo cual parecía muy desorganizado ya que la persona en la caja también estaba clasificando a los clientes que pedían comida para llevar. Necesitan a alguien que se encargue de las cajas para reducir la cola.Lo recomiendo encarecidamente y definitivamente lo tendré de nuevo. ?

Visité a mi madre anciana. Decidió tomar tés y bollos para llevar. La señorita que servía fue muy amable.Tés servidos con tapa y bollos colocados en un cartón. El té era delicioso y los bollos de frutas deliciosos. Lo mejor que hemos tenido durante un tiempo.Al ver lo bien organizadas y espaciadas que estaban las mesas, podemos sentarnos adentro la próxima vez.Hemos visitado muchas veces en el pasado, así que me gustaría seguir apoyándolos.

Servicio de comida para llevar usado. 2 cafés, panecillo de salchicha y un bollo de frutas - 11. 24. A este precio esperaba un mejor servicio al cliente. Sin tapas para el café, tuve que llevar 2 tazas calientes por el centro de jardinería con cuidado de no derramarlas sobre nada o, peor aún, ¡sobre alguien! ¡No hubo disculpas por no tener tapas y no nos dijeron hasta que se hizo el café! El servidor no fue útil en absoluto. Básicamente, ¡sentí que era un caso de “tómalo o déjalo”! No volveré.

Really lovely and beautifully presented. The sandwiches were really good,and the scones with clotted cream and jam were great. We took the cake assortment home,(too full!)they were lovely.Top ups of tea or coffee if wanted.Highly recommend trying.

Teniendo en cuenta que todavía estamos bajo las precauciones de Covid - 19, aquí todo se ha tenido en cuenta, no solo en el restaurante sino en todo el centro.Los pedidos de comida estaban bien organizados, como se mostró en una mesa y se tomaron los detalles de 'seguimiento y localización'. La comida llegó rápidamente, estaba bien presentada y sabía muy bien, todo a un precio que hubiera esperado pagar en lugares similares.Todas las plantas y regalos estaban bien distribuidos, las plantas estaban en buenas condiciones y, una vez más, los precios fueron los esperados.Sin duda volveremos a visitar y comer.

Tomamos un té de la tarde desde aquí organizado por nuestra hija. para el dia de la madre.Se entregó a la puerta y se tomaron todas las precauciones para garantizar la protección contra el coronavirus, se selló en un contenedor y se dejó afuera de la puerta de entrada en un carrito.Fue un placer realmente agradable en circunstancias difíciles, muchas gracias a todas las personas que participaron. Hiciste un día difícil encantador para mi esposa. Muchas gracias.

OK, so we thought we'll have a Breakfast cob , our cob consisted of a bread roll with ONE rasher of bacon, ONE mushroom with ONE hash brown on the side... All this for £4.99, all served up by a young girl who clearly has not attended any customer service briefings whatsoever. Onto the drinks, the self service coffee machine was out of order, so we waited... and waited... and waited to eventually be served by a sullen faced youth, who literally 'tossed' the little biscuits you get with the coffee onto our tray... What wonderful service...NOT.

Todo es caro en Brookfields, desde las plantas hasta los juegos de patio. Puede obtener productos de mejor calidad a un precio más barato en otros centros de jardinería de la zona. El gerente, Andy, tiene un enfoque de ventas agresivo y nos postergó la compra. No probé el café porque las colas eran demasiado largas.

Pensé en probarlo después de que me decepcionó el servicio el 19 de abril. Solo puedo comentar sobre pagar 16 y una bebida para mi nuera y mi hijo que desayunaron. Mientras esperaba los cubiertos durante unos minutos sin cuchillos, cortésmente pregunté en la caja para que vinieran algunos a esta hora, el desayuno estaba frío. Mi esposa y yo tuvimos un pequeño capuchino cada uno y un bollo para compartir de nuevo muy caro 6. 75) Es una verdadera lástima porque el área para comer es encantadora y admite mascotas. Tan decepcionado de nuevo esperando en largas colas y la comida está casi fría. El precio que paga no es lo suficientemente bueno. Sea amable de tener una respuesta de los propietarios sobre esto.

Sirven una variedad de opciones de comida. El café es bueno Los mejores bollos iv jamás probado! ! Es un lugar más agradable desde la renovación con muchos asientos. Sin embargo, todavía no es un lugar acogedor para sentarse: un poco de luz fría y dura en algunas áreas. Mucho mejor de lo que solía ser. Un buen lugar para visitar debido a que también es un gran centro de jardinería y una tienda con muchos artículos para navegar. Hemos estado visitando ocasionalmente durante los últimos años.Se admiten perros en la cafetería también.

This was my second afternoon tea here & it was just as good as the first time. I took my friend here for a treat & she said it was lovley. The bread was nice & fresh & you get a really good selection of yummy cakes. The price is very good for all that you get & they even top your tea or coffee up. The staff are lovley here as well & make sure you are happy with your food. Would highly recommend this place.

I visited the Garden Centre today with a friend and decided to have a coffee,which was very nice and hot. I think there is still a problem with the queuing system, if you only wish to purchase a drink. Also not impressed with the off hand way we were served. We had a good look round and decided to have another coffee and found the same off hand approach by the same waitress, I believe she requires some lessons in customer service. Other than that we enjoyed our visit.

This garden centre and cafe is quite convenient for my wife and I, and we have been calling for several years. We decided to call today and meet up with friends for a walk around and a quiet coffee and chat, some hope of that with the creche at one end, and the normally quiet end been taken over by some idiot dressed as spiderman with a microphone performing to children. Surely this could have been done at the creche end, and did he really need the microphone. We couldn't have a conversation because of the noise, and after a while we walked out, not unlike quite a few other people who were of the same opinion as us. I don't expect you will respond to this letter, if not we will not be calling again.

Good cake and nice coffee. Large garden centre with everything you would expect garden plants, furniture, clothes, toys, rabbits and good selection of fancy biscuits and drinks to buy. There is a good selection of plants at a reasonable price. Plenty of parking.

Not sure who this "Arthur" is now but you need to go back to the old system of 5 item breckfast. Why would I pay for a set breckfast when there are items I dont like on it. Sorry lost 2 customers.

We visited probable at the worst time to be fair. It was Sunday lunch. Several of the items were sold out. We opted for the jacket potatoes. The food was good. Though the service was slow. There were plenty of people working in the kitchen. And clearing the tables, but only one gentleman serving the food. Safe could have been allocated better. We will go back as we have been on previous occasions and have had great service.

My wife and I have just had afternoon tea it was brilliant food was great and the servis was second to none Brenda could not have been more helpful we will certainly be coming back thanks again .

After avoiding eating here for several months I thought I’d try it again.

This was the first time we have visited the garden centre, After walking round and enjoying this family run centre we decided to try lunch.my wife tried the quiche and salad selection and I went for a pasty chips and veg.all food was enjoyable other than the cold med veg on the salad. this didn't seam to fit and with large pieces not very enjoyable. smaller pieces mixed into couscous would have worked better.

We have been going on a Saturday/bank holiday weekends morning for our breakfast for a long time.

Went for breakfast this morning approximately 10.30am. The queues for food were appalling clearly not enough staff and the staff on duty were very slow. After waiting in the queues we didn't even bother with a hot drink as the food was getting cold waiting. Run out of fried eggs was informed it would be 5 minutes to cook there was scrambled egg on the counter asked for that as couldn't wait any longerVery disappointed on this ocassion especially 4 x breakfasts and a child's breakfast not cheap.

I went here with a friend to try it out. As we interested the garden centre. We were assulted by the smell of burnt food. The carvery a very large lump of meat looked and smelled like a burned body. Put off by both price and lack of choice. I opted for a bland lemon merange with coffee. The coffee was nasty leaving so bad and aftertaste we had to go to another coffee place to get rid of it. On the way out I noticed that they gave away old coffee grounds. I wonder how many times they use them first. Avoid.

Quality on offer ! Breakfast was lovely hot and well presented little costly @ £5.50 for 5 items but lovely surroundings to relax on a cold winters morning

Restaurant very good, good choice, soft play area excellent, tools to garden centre excellence, will be going back.

This good size café is part of the Brookfields Garden Centre and has a good selection of hot & cold food as well as drinks including alcoholic drinks. For a garden centre the price is quite reasonable and the food & drinks are of a high standard. You also have afternoon teas at £12 person with sandwiches and cakes as well as nice scones with jam and cream. Definitely worth stopping by the café if you are visiting this garden centre.

I'm presently sat in the cafe at Brookfields & can't wait to finish my tea & get out. There are dogs barking from the 'Dog friendly seating area', music blaring out from a terrible music system. The cafe rooms do not flow so much as sprawl away from the food counter. Too big & unwelcoming. I'll shop here again but will pop to Floralands cafe in future. Tea drank, now where's the door?

I love this garden center, the soft play area for children, the shop options and of course, the cafe. The full English breaksfast is good value for your money and always freshly cooked. They also serve very tasty jackets and paninies for lunch and the scones are amongst the best I've ever had. The staff is helpful and polite. Carole, in the cafe, is a delight, she even tries to say a few words to me and my son in my mother language when she see us!