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4,0

Based on 838 opinions finded in 1 websites

4.0Ambience4.0Cuisine4.0Price4.0Service
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Nº 179 in 315 in Moray

Nº 39 of 76 British in Moray

CUSTOMERS TALK ABOUT DISHES WITH.. fishchickencookedroundroastcoffeesandwichsoupsaladcheesepotatobeautifulcakemustpay

Score
OpinionsNoteTripAdvisor8384.0

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The afternoon tea was lovely. Nice sandwiches, cake etc. Biggest problem with the place was the male toilets. Disgustingly dirty.

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590jant . 2024-04-06

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Visiting family, it’s their regular haunt! I can see why. Lovely large open light seating area. Plenty of choice on the menu. Well cooked and served. I would have been happy eating any of our choices.. Mac and cheese, burger, baked potato and prawns and fish and chips. Coffee and cake good too! Loved the deli and shopping in general. Could easily spend a whole here! Good loos too!

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Julia S . 2024-01-25

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Well what a disappointment. I have eaten here many times, it’s a bit pricey, but has always been really nice food. Today Friday 5th, my wife and I both had the macaroni cheese. It was awful. The white sauce has no cheese through it, tasted bland, but it had a weird sweet taste too. The chips seemed to be a half portion and the peas were microscopic. At nearly 13 quid a head, the very least I expect from a Mac cheese is for it to be cheesy. For two Mac cheese and two cans of Coke Zero I paid 31 pounds. I don’t think I’ll be heading back there anytime soon.

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incomerloon . 2024-01-05

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We had a salad, chips, lasagne and a fanta. Total price £32.20. Food was tasty. As we ate we thought it was pricier than expected. We spoke to the till operator. It turned out we'd been charged £15.95 for the lasagne...........The menu said £13.75. The till operator said we'd had a different lasagne!!! I would not have paid £15.95 had I known. No offer of refund or apology. This is second disappointing review I have given. Such a nice place but two out of two occasions when we have been disappointed.

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759stanw . 2023-12-07

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It's half self service, half table service, but even for coffee and scone the service is very slow, and that was at one of their quieter times. Coffee like warm, scone average

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ESM42 . 2023-11-27

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Expensive coffee at more than £8 for two cups, and still charging extra for non-dairy milk when most places just charge the same. Coffee was very weak and tasteless.

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Tim0193 . 2023-11-25

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Poorest i have ever experienced here. Cheapest of bread used for sandwiches, coronation chicken as bland as it comes and chips served that had been left under a heat lamp for goodness knows how long. along with two hot drinks and to 2 small tray bits cost £34. An utter disgrace

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stephenq989 . 2023-11-21

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Great as usual, have been coming again, and again, and again from before the restaurant seating area was expanded. Coffee, tea and cake excellent as usual. Only negative was the abandoning of cars blocking access out. Advice if you are visiting, look further in the forest car park area. There are lots of spaces, we have never not found somewhere to park.

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Roving66718975032 . 2023-10-21

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Went to Brodie for lunch today, both ordered Macaroni cheese. Staff were friendly and helpful. Food was very quick to arrive at the table, piping hot and very tasty. Generous portions and reasonably priced. Will be back again.

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TopCat314 . 2023-09-30

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We arrived about 4.30. We felt that the lady serving us was "unenthusiastic" about our arrival. The restaurant was quiet. We ordered fish and chips. It arrived quickly. It was well prepared and the fish was tasty and fresh. It hasn't put us off Brodie but it would be nice to have a more enthusiastic welcome.

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759stanw . 2023-09-12

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Each year we travel from the North East of England for our annual holiday in Morayshire. We always go to the restaurant at Brodie. Sometimes twice in a week. A few years ago on the menu was omelette which I throughly enjoyed so for the last 4 years I have asked for one and always had one made, even when extremely busy. On our visit this year it wasn’t too busy and they refused to make one!! I was so disappointed! My husband got the dinner to find the vegetables were cold and the meat was minimal. Honestly we will think twice about visiting in the future. Most disappointing.

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Resort40272081574 . 2023-09-03

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Called in for coffee and cakes on our way to Inverness. As we walked into the eating area the smell of fresh baked scones hit us and reminded us of mothers home baking. It was really busy but we managed to get a table and had 2 scones and 2 coffees, at under £12.00 for two it was good value and would highly recommend. A great gift shop selection too, a little pricey for some items but I guess it goes with the territory. If you are passing and are peckish then do call in.

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Susan R . 2023-08-31

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food was excellent, simple food, and reasonably priced. restaurant bright and clean, staff taking the orders helpful. however, when went to pay the lady on the left hand till is ignorant. No acknowledgement of me saying hello to her, no thank-you or bye, had to ask for a receipt.

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peter k . 2023-07-25

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The coffee are is in the centre of the service area. Operated by 2 young kids who took an absolute eternity to serve. Long line. The whole restaurant was staffed by young kids. One we watched wipe his nose, then his hair and then carry a plate to a table. OMG yuk. Service was desperately slow. Over priced and just not the best . Save your money and try somewhere else

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vegas12330 . 2023-07-07

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We often visit Brodie as a halfway house for a family lunch and it is always busy. We visited on Sunday and by 1pm there were no car park spaces left, so we had to wait a little while but eventually got parked. We enjoyed our Carvery Roast Beef lunches, the gravy and the Yorkshires are amazing and definitely look home made. The veggies were a little sad looking but it was really busy and I think they just hadn't been topped up. Service for food ordered was warned it may take up to half an hour but it was just under that, so no complaints there. Everyone enjoyed a wander round the shop afterwards and an ice cream out in the sun topped off a lovely trip. We will be back.

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Jenny D . 2023-07-07

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Beautiful store, lovely goods but the highlight of my visit was meeting Annette in the restaurant. She served me and was absolutely fantastic, friendly, helpful. A Brodie star.

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lorraine p . 2023-05-25

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I have been here a number of times before for lunch etc and always great. This time I came for breakfast with husband and adult daughter. What I really disliked initially was that Brodies do not seem to show their menus online; they do not...

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Caroline2512 . 2023-04-30

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Very poor, food arrived 5 mins after ordering, scampi not cooked right and two of our party got food poisoning, both sick. Had to call ambulance for my 92 year old dad as he was very unwell. Ambulance crew agreed food poisoning as the cause...

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Alan M . 2023-04-24

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We had a cooked breakfast, it was delicious. Countryside style restaurant with lots of natural light from the large conservatory windows. Friendly efficient staff. We definitely be back. The only negative part is the women's toilet sink taps are needing refurbished, they are missing the...

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N460RMkarenj . 2023-04-16

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My husband , who is in a wheelchair, and I went for lunch today, usually try to go once a week, plenty disabled parking, large restaurant, tables nicely spaced out so very easy to get an accessible table. Food is excellent, and consistently good as...

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dianagV4348XS . 2023-03-15

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First time visit since covid very busy restaurant was great. Superb choice of cakes and tray bakes all yummy..

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520albertf . 2022-11-15

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A large restaurant with sizeable food hall come farm shop selling jams, pickles, chocolates, a cheese counter, some clothing and various other gifting items - quite distracting and whilst not cheap is clean and well set out. Toilets are also immaculate and spacious. A hidden...

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lou1232013 . 2022-10-19

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Found this visitor centre by chance on a Sunday. Decided to try lunch and were not disappointed both Roast Sirloin and Roast Pork were excellent although full menu available . We also later realised that there are limited options for food so early in week...

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KJames29 . 2022-10-12

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Lovely restaurant, great food, friendly staff a d good value for money. Would definitely recommend it.

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Elaine H . 2022-09-30

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We visited here as part of a trip to Scotland. Excellent food hall with good quality service. Bathrooms were spotless - always a bonus! Excellent variety of products and I spent far too much money. Defiantly visit again if ever up that way - completely...

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shirley p . 2022-09-21

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I had the Macaroni cheese which was lovely. The plate was also full of chips and peas. Service friendly and efficient. Would recommend

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Rozza20 . 2022-08-20

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We chanced upon this restaurant and thought we’d try it . Sandwiches , salad , ciabatta all excellent, well presented and tasted yummy! What’s not to like. Decent price for delicious food. Keep up the good work!

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ANYA2001 . 2022-07-24

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This is just the most ideal place to have lunch. The variety on offer is excellent from salad bar to quiche to hot meals to classic desserts. The food is fresh, wonderfully prepared, delicious to eat, and all within a light, airy setting that seats...

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Globaljoan . 2022-07-03

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So so disappointed. I had the scotch broth soup and my husband had a scone with butter and jam. The soup was undercooked in that some of the vegetables were not cooked enough. It was not flavoursome and even pepper and salt didn't help much....

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Jane M . 2022-05-23

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We recently visited for afternoon tea. Afternoon tea is served from 2pm We arrived and ordered service was fast Staff were very friendly and helpful Afternoon tea was a great size for the two of us We got a flat white coffee along with it,...

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Rac57-0 . 2022-05-16

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came here with my dear mother for breakfast. she ordered pancakes with bacon and i ordered banana pancakes. we also ordered hot chocolate which tasted like like literal milk. pancakes were cold !

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Passport03940200065 . 2022-05-15

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Had Lasagne was lukewarm broccoli was cold roast potatoes not cooked enough very disappointed meat was sitting out on hotplate to long. First time we have had a bad meal.

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EdithA532 . 2022-05-04

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Excellent service and great food using the best of local ingredients- a very good lunch. The menu is imaginative too and the restaurant has plenty of space to make you feel comfortable.

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BrianP514 . 2022-04-21

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Our 3rd visit while in the area .. and it won’t be our last …. Amazing breakfast fools and fresh cream cakes this time .. but have had the food in the past and can’t fault anything … we look forward to our next return...

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81CraigS . 2022-04-05

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The food was amazing very tasty, only complaint food under table and high chair from previous diners and it wasn't very busy so no excuse.

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Janmar-26 . 2022-03-26

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Had the Angus burger and chips, our meal was delayed because the printer wasn't working but the lovely waitress apologised and offered us a free cupcake each! The meal was top notch and at a real decent price! I'm not out morayshire much but will...

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Victor M . 2022-03-15

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Visited recently for a lunch time snack. Excellent choice and all the food was freshly prepared and delicious. It is always busy which is a indication of how good it is. Reasonably priced.

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braveheartscot . 2022-02-15

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Decided to have some coffee and cake while Christmas shopping at Countryfare. Was a bit disappointed, coffee was ok, cake advertised as having apple in it but no real apple taste, Scone was a bit dry. Service OK though.

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B1539NHbrianb . 2021-12-12

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Great afternoon tea here today. Excellent service from Amanda and Freya. Will definitely be back soon.

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394laniea . 2021-11-21

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Brodie has a new advert on television but sadly no sign of the wonderful cold meats from the advert in the deli cabinet. A particular irritation to me is a sign in the restaurant saying that there are fewer assistants in the "Premesis" Not quite...

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371annec . 2021-11-19

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From start to finish we enjoyed our trip here. Plenty of menu choice, we came on a Sunday, the roasts were expensive but they looked good enough to eat! I had the burger which was tasty & filling. This place is a little expensive but...

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con96wilson . 2021-11-09

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Order was wrong and cold v disappointed 😞as have been plenty times before ...also the lack of people using sanitizer on entry to restaurant

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P2188RTmm . 2021-11-06

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My husband and myself visited the restaurant for tea and cakes which we very much enjoyed cakes were fresh and delicious and thought very good value but we ordered tea which involved one teapot between us and once poured out we got just over a...

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Di451ana . 2021-10-31

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Decided to revisit a place I had loved to go in the 90’s and thought as all the hospitality industry had had it hard during Covid thought I would try and support but found it was not to be the same place at all. The...

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kgm64 . 2021-10-15

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When I entered the restaurant I chose a duck rap but they had run out of duck at 2:30 in the afternoon!!

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203euanb . 2021-10-02

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You'd be far, far better supporting local shops in the nearby towns where the products are actually local and prices that represent value for money or support local businesses. Local honeycomb small box £8 competing against 4X as large £10 honeycomb from Hungry. Just one example of many.It's easy on vacation to pay over the odds due to that feel good factor. Treat yourself or a loved one. I'd recommend local authentic experiences or products. Memories and a few products last a lifetime and can't be broken. They will not need dusting or spend their life in the back of a drawer and end up in a charity shop years later when you have a clear out.But maybe that's just me!!!

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iainh42 . 2021-09-07

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A pit stop here for breakfast. One of us had the wee breakfast which came stone cold, omitting to bring the tea and toast. Whilst I sipped at my latte waiting for my Brodie take on eggs Benedict, my travelling companion had subsequently finished their cold (hot) breakfast, I had to go chasing for my breakfast which had been forgotten about, we ended up eating at different times. The quality of ingredients were really good, local fresh produce, but come on wake up! At just after 1000 am on a Monday morning there is no excuse for poor customer service. Plenty of staff on but a typical Scottish experience, no Manager in charge, walking the floor and ensuring all customers leave happy and foot being served hot and at the same time as all the table.

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MamaPBLT . 2021-08-30

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Always a pleasure to visit this if for a meal or to browse and shop. Food is good and varied and during Covid very clean. Child friendly and plenty of choice for all.

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salisbury16 . 2021-08-24

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Well organised restaurant on a busy lunchtime. Friendly and helpful staff and lovely sandwiches, children’s food and cakes. Well recommended.

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nataliexdb87 . 2021-08-23

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My mother received a voucher for Afternoon Tea at Brodie. We have been on many occasions before and the food and service has always been good. So we were looking forward to our Afternoon Tea. Our experience was definitely different on this occasion! To begin with it wasn’t clear where we needed to go to place the order. The young lady on the food counter was not very welcoming or customer friendly, but we managed to chose our sandwiches were told they would be brought out to our table. The cakes and sandwiches arrived and we were very happy with the presentation of the food. We had chosen to have tea as our drink to accompany the food and received the standard pot of tea for 2 with extra hot water as mother likes weak tea. The sandwiches, sausage roll and black pudding bombs were delicious and we enjoyed them. We then turned our attention to the scone with cream and jam. We have never had jam so runny that it would not stay on the scone - there was no substance to the jam it was so runny! Disappointed with it but we were enjoying the rest up til then so decided to let it be. We moved onto the fresh cream meringues - well we have never been so disappointed! They were soft, sticky and tasteless! We couldn’t eat them and at this point we spoke to a young waiter to complain about them and to also ask if it was possible to get fresh tea, we were politely informed that “you only get 1 drink with your afternoon tea” ! We were very surprised at this as everywhere else serving afternoon tea supply fresh tea and coffee during the course of the meal! We still had cakes to eat but nothing to drink!!! The young assistant we spoke to said he would have to refer to his manager about the soggy meringues. The manager came and apologised for the meringues and offered a 2nd of one of the other cakes, it was only at this point that we were told what the other cakes were! This is something that usually happens when they are placed at the beginning of the meal! The manager also confirmed that only 1 drink was included in the meal, however he did offer to refresh our drinks at that point. We refused and just asked for a box to bring the uneaten cakes home, we were disappointed and didn’t want to stay to finish our cakes at this time.How can you eat sandwiches and cakes over a period of an hour with 1 pot of tea? Very disappointed and we wouldn’t be back.

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Dragonaggiebash . 2021-08-22

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I have family in Nairn, so I get to visit at least twice a year and have reviewed previously. With the pandemic it has been a couple of years so it was interesting to see how it has changed.The Covid restrictions were easy enough to follow and reassuring. The menu hasn't changed a great deal from what I remember. I don't think there's ever been a great vegetarian choice but what they have had available has in the past been good enough to detract from that. This time, the veggie burger has been replaced by falafel with flat bread and I didn't find it that appetising. The falafel could probably do with some work, that's coming from a connoisseur :-) The service was great and our food arrived quickly. The selection and my dish was a slight let down, hence a 4/5 rating.

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iainjo68 . 2021-08-20

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Nice enough looking place. Lots to look at if you are in to shopping (I'm not) - but cafe very generic. Suggests its home prepared fare, but seems little different in taste or style from any of the multitude of such places across Scotland. Won't be back - much nicer places in the local area which are much more genuine.

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316davym . 2021-08-16

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Had a pleasure recently to order an afternoon tea from Brodie Countryfare for our small wedding celebration and I am absolutely stunned with the quality of service we received. The Restaurant Manager contacted my directly to discuss our day and created a special menu with chef assistance to make our day even special. The food provided was delicious and our quest were delighted with the quality and quantity og the afternoon tea. The staff even cater to dietary requirements too. Highly recommend the service for a private celebration.

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156paulinao . 2021-08-13

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This place is quite special… and definitely a to-do when it’s rainy! Lovely things to browse and a restaurant which is excellent and reasonable. Cannot fault, and definitely recommend!

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Andrew B . 2021-08-11

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The food was quite good and not over-priced but the whole experience is stressful. Too many Covid protocols around. Seemed short-staffed and the staff seemed stressed.The one way system is laughable and makes the whole experience unpleasant.

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barkwilde . 2021-07-29

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Went today 26th July, arriving at 1540. Place was not at all busy but had to wait to be seated. No welcome from young woman who eventually came and then recited all the Covid restrictions in a bossy way as if we were idiots. Having chosen a table I went for the cold drinks- again had to wait while staff chatted. They couldn’t give me glasses there but had to get them where I ordered my coffee- had to ask again - no ice offered for the cold drinks. At payment more confusion. Appears that some staff supervision is required.

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Peter M . 2021-07-26

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We were given an afternoon tea voucher from our grand daughter at Christmas. Due to COVID this was our first chance to visit. We have been before but never for afternoon tea. From the minute we arrived and were shown to our designated clean table, given instructions on how to order now and the actual process of ordering the tea I was very impressed. Staff were really friendly and helpful. I picked our sandwiches from a very varied selection and then everything was served to us at our table. All super fresh and lovely varied selection of cakes, scones and savouries. It’s one of the nicest afternoon teas we have had. Well done to everyone involved in these difficult times. Would certainly recommend to anyone in the area. Great value for money. So much food we had to get boxes to bring some of the cakes home. Will definitely be back.

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Rhona B . 2021-07-14

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Visited this venue today. The shop is great. The standard of service and the quality of food was brilliant. The staff were excellent ans all PPE was in place and all tables a chairs cleaned after every guest. I felt very safe dining in the restaurant, the staff were all very welcoming and very pleasant,please don’t by pass this great outlet

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jimbirnie513 . 2021-07-03

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Breakfast at Bodies country FareHad Breakfast twice on holiday to Nairn ,full breakfast and Pancakes.Breakfast was very tasty and fair value for money ,with very good quality ingredients and nice coffeeRestaurant good atmosphere and spotlessly clean ,only slight critics ordering at counter after being shown to your table which means having to remove and replace masks and risk of unnecessary contacts ,a App would be really nice or table service this would help with social distance rules,especially as shop very carefully with COVID rules and signage etcAlso nice shop with good deli counters and food for sale as well as clothing,household items and furnishings .Well worth a visit if in area ,will definitely return for breakfast if back in area

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771gordon1973 . 2021-07-02

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Came in here for the first time, had the wee breakfast, good value pick 5 items, toast and coffee only around £6. Really good coffee. Would eat here again and a wander round the shop.

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P7241LEkirstyc . 2021-06-17

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Good as ever. Came for lunch. COVID measures excellent. Led to our table. Food arrived promptly. Lots of space. Reasonable price for soup and sandwich. Good helping of macaroni and cheese. Will come again

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859stephenc . 2021-06-12

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New chefs? Gone downhill rapidly! Used to go to Brodie every opportunity we could but the last two times we’ve been (and spent a lot of money) have been a complete let down. The food is no where near as nice as it used to be. The beef Sunday roast is dry and tasteless. The beef has next to no seasoning on it. The empire biscuits are disgusting even the kids didn’t eat them. The service is good however the food needs a shake up and quickly! Are there new chefs? Have Brodie cut back on quality and now brought in sun standard ingredients and produce? Have they been told not to season food? So many people we have spoken to recently have said they didn’t enjoy their meal at Brodie. What was once a great place for food is now a let down. Such a shame but won’t be back until I speak to someone that’s enjoyed their meal. No doubt covid will be used as some sort of excuse but it’s no excuse for sub standard food.

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davidmR1435YB . 2021-06-10

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Brilliant!! Well informed friendly staff, clean, tidy, floor well laid out re where we should be. Well done!! Soup & sandwich combo a delight. Thank you😊

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VMW63 . 2021-06-08

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Lunch for two, cranberry and bacon ciabatta and fish and chips both excellent. Service was good and hygiene procedures professional. Good atmosphere and would definitely recomend.

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William Douglas M . 2021-06-06

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Last week my wife and I were very unpleasantly reprimanded by the manager for not providing individual details for 'track and trace' even though we are from the same household. He said that under new rules this had to be done separately for each individual visiting the restaurant. Today we went back and tried to provide these details separately but they just weren't interested. This lack of consistency suggests he is clearly not doing his job properly when it comes to the training of staff. He also needs to improve his manner when dealing with customers.

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Jessandus . 2021-05-24

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Had a lovely breakfast. I had poached eggs with asparagus and wastle bread and it was really tasty . I really enjoyed it Covid measures are good, and feels like it’s well orchestrated and it’s table service once you orderThe coffee was also good. The only issue I had this visit was everyone at our table received their food at different times

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fussy_weegie . 2021-05-04

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Mum and I took the afternoon to take a trip to Brodie’s to do some Christmas shopping and have a bite to eat. We had such a lovely day, Brodie’s has a fantastic range of products from designer handbags and shoes to every cheese you could possibly think of and we found it very easy to be able to pick something out for everyone. The atmosphere was friendly and the staff were very helpful.Given the current situation which has been so hard for every business there were very good covid measures in place that made us feel very safe and comfortable. The afternoon tea was delicious. A must visit!

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rbrine . 2020-12-01

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Good surroundings, a nice place to sit and enjoy a coffee but the iced ginger cake is absolutely tiny - only half of what you would expect to get for the price. Very disappointing.

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Albert075 . 2020-11-18

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This is just sad reading some comments. We, a party of two, had a 40 mins wait for a table for lunch. When eventually buzzed in we were shown a table in the cold, atrium part of the restaurant. Unpleasant to say the least. Staff, I think are doing their best, however , the friendly atmosphere has definitely gone. It feels like more tables have been removed, again ? We were there a few weeks ago. The length of wait is also questionable as there was a distinct lack of speed in clearing tables. Not sure what is going on now and things seem to have taken a backward step. Standard of food for us was good but is getting expensive for the conditions you have to sit in...yes, it will only get colder if they don't sort something out and will put even more people off visiting. There is only so long people can walk round your lovely store. I think sometimes that "Covid restrictions " are becoming too easy to use as a reason for some poor practices.

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Ladyfarmer590 . 2020-11-15

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My family and I have been regular visitors here since I was a child, but after the last visit we have been slightly put off. We visited last week for a birthday brunch, but we left disappointed. We were seated on a table that was soaking with crumbs on it, we assumed the waitress would be back to clean it, but unfortunately she never. When we asked politely for the table to be cleaned, the young lady working had a bit of an attitude and muttered something under her breath which set an uneasy tone. As she cleaned the table she wiped the previous tables’ food onto our laps with no care whatsoever. I really had to convince my family to leave the house that day, thinking Brodie would be a safe and clean environment for us to eat, unfortunately this didn’t feel the case. Looking around there were lots of dirty tables, and the person cleaning tables was just wiping all the food from the tables onto the floor with the same dirty piece of blue roll, which doesn’t look great. Unfortunately on this occasion the food was below average which I will admit isn’t the norm, the coffee was cold and the scones were hard. We will be back, but I hope for a more hygienic, friendly experience.

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451chloed . 2020-10-28

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This is a wonderful shopping experience. The variety of goods is fabulous, and you can never leave empty handed. The cafe is great with a very good menu. At the moment, thanks to Covid all meals were delivered to your table which made me feel very safe. Well done!

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shonam872 . 2020-10-27

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Can I firstly say food, service, feeling safe superb.The only comment to make is walking around produce, clothes etc, temperature bordering on cold. We sat in the restaurant to the left of the tills and my mum was feeling bordering on feeling cold. Can you please sort out the temperature in the whole building

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Valerie J . 2020-10-18

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This is the second lunch I have had here in the past couple of months. First time it was ok. Chips were not fresh cooked and were tasteless but it was ok.Today however I felt so annoyed I felt I had to share my experience.When my elderly mother and I entered a staff member told us at the door the restaurant's waiting time was 30 to 35 minutes. We had no issues with that and did some shopping.We were later buzzed to oyr table and I went to place the order. 1 starter and 2 main dishes. We waited about 20 minutes and all the dishes were served at once. I asked the waitress about this and said the food would go cold but she was not that bothered and told us to enjoy our meal.My mother only ate half her soup as her main meal was going cold.WE never enjoyed our lunch because of this.To be honest the food was not worth the wait.A huge slab of bread accompanies the soup but the 1 portion of butter only covers a half of the slice. My quiche was so cold it was tasteless and the fish and chips were cold and once again the chips were pasty and tasteless.I raised the issue of cold food with the man in charge of the buzzer stating it was a poor system that all starters and main dishes were presented at the same time but he apparently struggled to get my point then passed comment that they don't really do starters and main....strange comment to make beside the huge blackboard quoting restaurant menu....?He was so disinterested to the point of being rude I explained again the food was cold due to this but he looked past me to a customer behind me shouting..."can I help you?". I just shook my head in disgust and asked him...."Do you care?". Clearly not.We then walked to the till to pay for items we bought and a very brusque young lady barked at us asking if the items in the basket were one purchase or 2...? Her manner was very direct with an elderly lady....not very friendly at all.Overall, a poor dining experience and a disappointing customer service approach. Brodie has a monopoly somewhat due to Clovis restrictions meaning many other eating houses are not open....sadly....but their approach is poor and they need to remember it's not all about churning customers through and getting their cash....it should be about the customer experience.Sadly today for us it was a poor one.I hope other establishments open soon

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Getaway752510 . 2020-10-12

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Attended for afternoon tea today. The standard of the food presented and the service could not be faulted. It is not often as Coeliacs we can feel we get a safe service and the same value for money as a “normal” customer. I emailed ahead a few days earlier & got a quick response and a very attentive & understanding reply. Simon, the restaurant manager showed a very professional understanding of our dietary needs. All COVID guidelines are being followed. Thank you to Simon and the staff for making our visit enjoyable & a no fuss experience. Highly recommend to anyone but especially those with dietary needs.

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ElizM977 . 2020-10-04

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visited this restaurant on Sunday not for the first time but maybe the last time. The social distancing is well attributed but the meal was such a disappointment my husband had the Brodie Burger ok he said but the chips were cold and soggy ,I had haddock the batter was greasy and chips also cold and soggy quite unpleasant. The overall hygiene I felt was lacking there were a rather significant amount of flies buzzing around, my husband spent a good few minutes trying to get them to go away. The table opposite us one of the chair backs had 6 landed on it . I also observed a young lad clear away the table with a tiny bit of blue paper cursory wipe over the above mentioned chair wasn't even wiped , believe me I'm not the only person to have been bothered with flies . Gone downhill at a rate of knots and I'm not convinced Covid 19 to blame . Very very unpleasant experience.

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R2218CRanna . 2020-09-28

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Stopped here on our journey south. Four years since we were last here. Brilliant as ever, stocked with wonderful Scottish gifts, clothes, books, toys and a fantastic deli. Scotch eggs were delicious. And their home made empire biscuit to die for.

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MagsMary . 2020-09-22

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Good coffee, and nice cooked breakfast. We'll organised and pleasant surroundings. Staff very nice and friendly. No complaints

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thingybob2014 . 2020-09-18

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Felt safe and we were well advised and the tables were well spaced out. Our food was very good and it it was served promptly after we ordered at the service bar. The staff were very pleasant and were following the Covid 19 rules and regulations. We will go back when we are in the area again.

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alberts169 . 2020-09-13

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ordered takeaway afternoon tea = wow fab selection - best savouries ever - mac cheese pie and sausage roll - and sandwiches cakes scones and tablet perfect and teabags with fork and napkin would recommend

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478eileenu . 2020-08-30

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Have visited many times. The restaurant is light and bright. Always very clean. The cakes are amazing. Love visiting the shop too.

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Sherpa19890218552 . 2020-08-29

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When returning from Inverness airport on a Monday afternoon, we stopped here for a break.Ample space in the wooded car park, then a short walk to the main building. A look around the various lavish stores, then into the large, open restaurant. Not many customers when we visited, therefore lots of space.Friendly-ish, efficient staff. Everything was clean and tidy (apart from the male toilet, with paper towels all over the floor).A nice hot chocolate and cake. There was a deal on, which was excellent. A drink and cake each x 4 people, was a total of approximately £9.50!We'll be back.

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721scotia . 2020-08-25

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We’re on holiday in the area and visited today. When we arrived the car park was very busy so we feared that we wouldn’t be able to have lunch as planned. However on arrival at the restaurant we were given a ‘buzzer’ and told that the wait would be 15-20 minutes. We browsed the shop for around 15 minutes and were then called to the restaurant. Everything was very well organised, the tables were well laid out, and there was no queue to order food. Without exception the staff were very courteous, friendly and helpful. The service was prompt and the food very good indeed. After lunch we browsed the shop, tried on some clothes and made some purchases. The staff facilitated this with their encouraging and friendly attitude despite the extra effort they currently have to go through when people try on clothes. We thoroughly enjoyed our visit today - well done everyone at Brodie Countryfare and all the very best for the future.

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Aileen581 . 2020-08-19

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I love going to Brodie Countryrfare Restaurant as the food is always delicious and the staff friendly.This place can be very busy at times and despite loads of parking in the wooded area it can still be difficult to get parked. It is so popular here that they had to build an extension to provide more seating due to the amount of visitors.They also sell some unusual gifts and household items that you don't find in other shops, and it's a must go place at Christmas especially if you have kids.The sweets and deli department sell their Brodie scones and you have to be early to get some because they are delicious and sell out quickly.They also stock a lot of local produce and other unusual food, drink, equipment etc.A great place to visit for a relaxing lunch and shopping (if you get parked)

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T_Mcck . 2020-08-11

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First time we've been here since lockdown and we were very impressed by staff and the quality of food We were greeted in a very efficient but friendly manner by everyone we dealt with and although we only had cakes and tea all the food coming from the kitchen looked delicious so will definitely be back soon

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vaharper506 . 2020-08-09

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Queued for 15 minutes to be handed a portable buzzer which was another 25min wait before been admitted to restaurant. Then ordered food which was another 20min queue. Sorry but not good enough- Covid or no Covid

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tufty1940 . 2020-08-04

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First time back since the restaurant closed in March. We all had a lovely lunch as usual. Good to see our favourite choices were still on the menu along with some new dishes. The social distancing measures were very organised and never detracted any from our experience. I think the previous reviewers seem to be oblivious to the challenges facing retail and hospitality businesses at this difficult time! Well done Brodie!

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Whatsthescore . 2020-07-25

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we have been coming here for many years and we have spent a week on holiday.During our vacation to Brodie countryfare it was so sad to see the Social Distancing something we will all have to get used to.Unfortunately the menu was not up to its usual standard limited in many ways perhaps and for that reason I've given 3*

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aidancameron . 2020-07-23

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Went for afternoon tea with the familiy. Don’t bother as hardly anything on offer , tea coffee and 3 kinds if biscuits and 3 cakes . The girl behind the counter ignored us and carried on filling in her form — I hooe she was ordering more food . A real disappointment and we will not go back

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X6ADG . 2020-07-19

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I had the pleasure of stopping by here for a Prosecco afternoon tea. My first visit to Brodie Countryfare, and I am sure it won’t be the last! Beautiful cafe and gorgeous shop. The perfect way to spend an afternoon in the local area.

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803nicolac . 2020-04-23

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Set right on the A96 it's a convenient stop-off if we've been travelling a while and desperate for a coffee fix! That said, it's by no means the best coffee in the world, being somewhat bitter but it certainly does the job! We might add a cake, as we did on our last visit, especially if it looks home baked but generally don't now stop for a meal. Our previous experiences have been variable with food ranging from excellent to cold and somewhat expensive. You never know, either, what sort of welcome you're going to get. Some of the staff have been absolutely lovely while others haven't wanted to make any kind of connection. What probably discourages us most from visiting more often is the lack of atmosphere. It has sometimes ended up feeling a bit of a non-event, reminiscent of coming out of a motorway service station! But there is always the shop, while slightly pretentious, to wander around if we've needed to extend the break before getting back in the car!

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FindhornRover . 2020-04-22

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We popped in for morning coffee etc. and all our group were delighted what they ordered. The variety of drinks and cakes was excellent and enjoyed by all.

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1945DJM . 2020-03-06

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Went here for sunday dinner!! Had roast beef!! Great service and great food!! Like the tap water!! Like the purple sweet cabbage!! A must for sunday dinner!!

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joannai997 . 2020-03-05

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....really great value and loads of different options all freshly made. I normally only go for the amazing selection of home made cakes and biscuits but was swayed by the breakfast hot plates and had an early lunch instead. From bacon to the two different types of sausage on offer and black pudding as well as haggis, the breakfast was cooked to perfection and delicious.

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GC1515 . 2020-03-05

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A lovely light and airy cafe/ restaurant with a wonderful choice of food to cater for all tastes and appetites. Highly recommend the delicious Cullen Skink with a chunk of brown bread. Totally yummy.

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countryshopper2017 . 2020-03-03

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So the wife and I were on a ride out on friday and found ourselves out at brodie, feeling a little peckish we went to Brodie countyfare, the restaurant is quite large, light and airy, it's quite noisy when busy,so we ordered food and drinks, the staff were nice and friendly, food arrived quite hot and fresh and with a smile, I had the fish and my wife had chicken, food was good, very tasty and so was the price, the restaurant was busy but was clean,one complaint they were very slow in clearing the tables,lots of tables had used plates and cups,glasses etc, apart from that everything was good.

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Elmafudd1 . 2020-02-23

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We go to Brodie quite regularly, it is not cheap but the food is always very good and the staff are friendly and helpful. We particularly like the soups and scones.

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nessy22121 . 2020-02-20

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The prices are very high, £25 for a ciabatta, salad and two coffees. Quality enjoyable, but not to justify this exorbitant price.Then you have the delight of traversing the car park, which at this time of year Jan/Feb is a feat on its own. Disgraceful state of dis-repair.

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mike1ok . 2020-02-12

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Nice coffee and scones as usual but ,after letting our grandson use the play area I found it badly in need of a deep clean. Some of the toys had small parts which could easily be swallowed and while every child should be monitored by an adult I feel that the area needs a complete makeover and safer toys made availableWhile every other area of the shop and restaurant is maintained to a high standard I feel that the kids deserve much better.

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Don C . 2020-02-12

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full cooked breakfast at over £9 food was luke warm this was at 10 am not late for a breakfast. last breakfast at brodie for me. the breakfast used to be freshly cooked there are lots of places on A96 to eat Brodie will have to up their game

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malcolm l . 2020-01-13

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We visited last week & found the restaurant to be very busy, we managed to get a table & had the homemade soup which was delicious & we then called again on New years eve during the day & we had a roast dinner which again was excellent.

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valeriebell33 . 2020-01-05

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