Britannia Spice in Edinburgh, City of

Lovely place very helpful staff was 18 of us and they booked us in for extra hour as i never thought about that was very well looked after thanku for making mums birthday a special occasion xc

Always had good meals here staff very helpful. Good view with outside seats of the river.

Food ok, just. Bar staff unhelpful in my case. When I asked if I could have a tequila sunrise with apple juice instead of orange, I love tequila but citrus fruits are a no no, I was told NO. I would have to have orange, even though the apple and orange juice cartons were clearly visible next to one another. I settled for another drink mixed with apple juice instead ! Jobsworth or what?

Beautiful view just the pizza dough super thin for the price.

Emma looks after us brilliant service, family of 10 and she really did make our evening great. Food delicious

Go here often always great food and friendly staff.

Buffet breakfast was amazing, plenty of choice and everything was nice and warm.

People who rate this place have the taste buds of a WW2 veteran. The carvery today I'm sure was 3 weeks old and the burgers from a tin. Absolutely terrible food. The ice cream machine was also broke just to top of the day. The pints are also quite expensive as well. Kudos to the male worker with glasses and a beard. This lad was ran off his feet. Serving food, behind the bar, doing orders. Only after the ice cream machine was broke did what I assume was the manager come out to help serve food along with another female worker. Views are decent though but that's about it tbh.

Really friendly staff, and really reasonable prices. Gets very busy in summer. 2023* update still good value for money with nice views. Still good ace views

Went for breakfast here last week,Place is absolutely lovely overlooking the river mersey,(worth to go for even a coffee and chill with the view)... staff were very nice,,, was very clean,,, sausage bacon beans and hash brown were lovely,,, the eggs looks a bit tired to be honest when we got there but more were eventually put out... give it a go,,, best views ever for the river mersey... X

Excellent carvary , polite and friendly staff.

Fantastic carvery brilliant service lovely staff

Good carvery wine expensive and beer

Great location. Need to book ahead.

The staff were great the food was great the pub was quiet but great

The pizza was really nice, but the burgers were not.

Always stop here on a walk into town.

Inside has been refurbished out side could do with an update for summer trade

Amazing venue to eat sit and relax with nice staff and pleasant views lovely food would highly recommend

Nice place for a quick bite to eat. Went in at tea time and it was nice and empty. Sat at the closest booth with a nice view across the Mersey. Like that you can order via an app or at the bar. Ordered via the app which was quick and easy. The drinks and food arrived super quick all lovely and hot. The chicken starter was soft and very flavourful highly recommend and the cheese garlic bread is delicious. The meals followed shortly after the starters delivered by lovely friendly staff. All condiments and cutlery were already the table and plentiful along with napkins. The food was really nice I chose the fish and the batter was just amazing melted in the mouth with fresh flakey fish it came with peas and chips. The peas were well peas lol but the chips were slightly undercooked and a little hard but still a nice meal I’m just being picky at the chips. Son got a burger and said it was cooked well and delicious and enjoyed the chocolate cake to finish (very rich chocolate flavour) Atmosphere was nice the booth we sat in was a little dirty with food down the back of the seats but that could have been the previous guests as it didn’t look like old food again being picky to try and find something to balance out a really good review Parking was plentiful and decent size car parks only criticism is at night it’s super dark and finding your footing and also your way out of the further car parks is hard would benefit from a little lighting again being picky Prices are reasonable and I would recommend and return to this place for another meal.

Great position next to the river. Very nice to sit outside having a drink and / or something to eat . Staff always pleasant and quick

Emma was fantastic! We came on a busy Sunday evening without booking and finding us a table was no problem. A member of our party had special dietary requirements that was no issue to deal with. Again compliments to Emma's service

Really good pub, lovely staff and lovely views over the Mersey. VERY well priced for what you get. Too good to go is also very good from here

Good food, especially on too good to go! £3 for a really good roast dinner. Beer is very standard, and bar staff have always been a bit avoidant of customers in my experience, but overall it's decent prices and good food. Lovely views too!

Absolutely disgusted by the discrimination shown against hidden disabilities. We made a booking for Christmas day, my son has ASD and struggles to cope when surrounded by people in enclosed spaces. This was explained to management and a specific table that was suitable was guaranteed for 3pm, as other family had work commitments earlier. We received a confirmation email of the booking and all seemed fine. That was until we received a call informing that our booking had been cancelled for 3pm due to them reallocating the table to a customer in a wheelchair that wished to book it instead. This is clear discrimination between a visible disability and a hidden disability when this specific table was the only one suitable for either person. This left our family high and dry for our Christmas day meal.

Decent vegan options and helpful, polite staff.

today a terrible experience, one type of meat was not at all, the turkey meat was dried out and already disgusting to look at. when I told the waiter to give me a double portion of the other two types of meat instead of the missing meat and the other dried meat, he said it was not possible 😡😤. next time I will think carefully about going to eat at this restaurant again, because I am not homeless to get dry leftovers 😡! I have to earn my money honestly with hard work!

Great atmosphere here as always and staff are very attentive. Love how it’s by the Otterspool prom where anyone can walk off their meal.

Called in yesterday just for a coffee didn't have much time place was busy but everything was running smoothly, spoke to Lisa Phil Nadia and Phil and Theo all the staff that where working all very friendly and lovely will call in soon for a meal

After my dad being terminal for 18months and end of life since January. He passed in August. Mum and dad were together 60 years, so mums heart is broken. She hasn’t been out of the house since January other than dad’s funeral. Saturday was a special day as we had friends from Australia visiting so we arranged a trip to Liverpool to see “Sister Act” at the Empire followed by a meal at the Britannia inn. We had booked and our table was perfect, we needed an accessible table as mum is a wheelchair user. Service was top notch, Emma and her colleagues couldn’t do anything more to make our experience better. They were thoughtful, helpful, friendly and smiling all the way to the end of their shift. 5/5 isn’t enough, the food was hot and fresh, the table was spotless, glasses and cutlery clean and shiny. I can’t wait to go back.

Friendly staff, lovely food, priced well

Absolutely beautiful Sunday lunch 😋

Visited today for dinner the lady at the entrance sat us down straight away She took us to the seats just by the carvery . The venue was clean staff were quick to clean tables, my only one small issue would be maybe more ventilation in that area, it was really hot and stuffy in that area by the ice-cream machine and our ASD child struggled with the heat that end of the pub but again minor thing to maybe acknowledge for any future refurbishment within that area. The kids menu wasn't great for vegans or dairy allergen however dessert the option of a fruit lolly ice was there ... The kids meals arrived so quick and the carvery was so fresh everything cooked properly. We used the 25% off booking when registered which bought the total bill down to such a good price for all of us ☺️

Discriminatory against hidden disabilities and disgusting manner with customers. I went in person to see if they could accomodate a booking on Christmas day for my severely autistic brother. He loves to go out but needs to sit in a secluded area or he can't cope. They had 1 booth that would have worked perfectly and the manager on the day said it wouldn't be a problem at all to seat us at that table for 3pm Christmas day, he refused any sort of deposit up front and said that's not how they do things and that I'd be contacted separately to pay this, I even received a confirmation email of the booking with the time noted on it. A few days ago I received a call from a very rude woman who said they had moved us to 12.30pm instead, I said that I couldn't do that as I was working until 1pm and that we were already confirmed for 3pm, she said she'd put someone else at 3pm now and that they took priority as they had paid deposit, I explained how I wasn't allowed to pay a deposit and that it had already been sorted what time and table we would be sat at. She said there's nothing she could do and I'd have to speak to the manager. I spoke to him today just for him to explain that another group with a wheel chair user had booked after us and that was the only wheelchair accessible table and he refused to accommodate us. I obviously understand the struggle of needing a wheelchair accessible table, but a visible disability shouldn't take precedence over a hidden one JUST because it is visible. He explained how that was the only table they could sit and and I replied how that's also the only table my brother could sit at, so why did someone else take preference over him just because his disability is hidden but no less debilitating. The group who booked after us should have been the ones moved to 12.30pm and not us. If we had booked after them he wouldn't have moved their slot to accommodate us so why move us for them just because their disability is visible. We're honestly disgusted at the discrimination to hidden disabilities and the way we were treated and would definitely not ever recommend going here.

Very poor food. The place needs some TLC to lift it from it's state if disrepair.

Very quick service, let me use their blue light card when mine wouldn’t work (it worked in the end), food was lovely, atmosphere was very nice, well worth the visit and nice views of the river

Mak helped us out so much he's such a nice guy. Thank you

Proper banging roast dinner for me and the fambo

The location and view alone is worth a visit! Food good and decent priced and excellent service. No complaints!

Super Nice Place with good Food and Exelent Service.

great experience, lovely staff, food was stellar and the manger was really nice to us.

I come here with family quite often and it's such a lovely place by the river, lovely in summer and cosy in winter. The chicken fajita pizza is the best pizza I've had - a new favourite. Staff always friendly and service is very good. The value for money is excellent.

Nice place next to the river, friendly staff. and a lovely carvery.

Popped in a coffee as we were walking along the prom. Staff very friendly,

Get here on a sunny day. Mersey is a sight to behold

One of the best places in Liverpool. 🇬🇧❤️

Gorgeous pizza servis Emma really friendly and professional, Toby chef really nice 👌

Amazing place for a sunny day 😎

Having left it late to find somewhere to eat on a Saturday evening a short walk from the Holiday Inn Express in Leith. We eventually decided by majority to try Britannia Spice located almost beside the hotel. To our surprise almost any table was free. When we saw the varied menu, the option of South Asian or Western dishes, and then experienced the delicious food everyone enjoyed, the personal and excellent service, our surprise turned to astonishment that it was so empty. But it was our gain. A wonderful dinner experience a step away from a busy hotel!

Emma was amazing had a great laugh and smiles all round 😀😆 food stuffed me as well

Emma the legend, great customer service!

Great service from Emma! Carvery was lovely. Will be back again. Thank you 😃

Superb service, comfortable surroundings, great staff. I am a coeliac and diabetic and Ray (the chef) and Emma ((front of house) couldn’t have been more helpful. (I asked for their names so impressed was I by their service). Full marks. I am definitely going back!

Nice pub right on the bank of the river with a wide view of the wirral. Lots of tables inside and outside for watching the world go by. Only had a beer or a coffee so far so I'm reserving the 5th 🌟 for when I try the food 😉. Good prices though when I checked it out 👌🏻.

Terrible experience. Meat was dried out from sitting under the hot lamp (cover with tin foil would help). Couldn't open a tab, so I had to pre-order desserts. Yorkshire puddings were pre made (aunt beessie?) and small, and despite that, I was told only 1 allowed unless you paid extra for a big plate. Not a lot of choice foe the veg, I thought I lucked out when I saw fresh come from the kitchen but had a label full of what I am assuming is (not) butter...... service was non-existent. Table wasn't cleared and I had to ask for desserts. They took 15 minutes to arrive, and the sticky toffee pudding was cold. Wouldn't recommend it, don't bother, just find a Toby Carvery!!

Nice place. Service is pretty good, pleasant. Food is a little hit and miss especially at the carvery. Had to ask for it to be put in the microwave on occasions but overall I enjoy visiting

Carvery was lovely friendly staff all in all lovely few hrs out

Visited this place for the first time for a Sunday lunch. It was very busy when we arrived so we were glad we booked in advance. Food and drinks are ordered by scanning a QR code on the table, then ordering through your phone. Despite being busy, the service was quite quick, and the carvery wasn't bad. The meat was cut a bit too thin for my liking, but was otherwise ok. The prices were also reasonable, so a decent place to visit, and I think we'll be visiting again when we're in area.

Great place overlooking the mersey

I've been here twice recently and felt unwell not long after both times. I wouldn't normally blame a particular place but it happens every time I've been here. Won't be returning again.

The only reason I gave 4 stars for food was because of the chips. They are a real let down. Otherwise everything lovely. Staff are brilliant and helpful. The place was clean and great views.

Iv been a few times with the family for food.great variety. Also with mates on a bike ride down the prom .brilliant staff. 💯 from me

Pleasant, food was lovely.Nice views cross mersey

Great carvery, love the Yorkshire puddings, and tasty profiteroles

Always an absolute banger of a breakfast!

5* For Emma who is doing absolutely everything in there from Taking the customers orders, serving the food also cleaning table. Not to mention customers complaining to her how long the food will be!! Ordered a starter (Chicken wings) 1hr later I watched them get placed under the heat lamp 10mins later after asking they brought them over! Not to mention how long the mains took! Burger & Chips!! Same issue burger got placed under the heat lamp! I’m the end I just asked for the burger! Kitchen staff need a rocket up their arse & EMMA NEEDS A PAY RISE!

We arrived at the pub which was extremely busy however we were greeted by Emma who was amazing and accommodating, she was extremely helpful from when we came in till we left. Very hospitable and friendly even with a broken finger she was carrying plates and glasses, very kind service in a very busy environment. Thank you Emma

Was in Liverpool for the weekend. Had breakfast here with a few friends. The burger was amazing! Good value for money too. I would definitely be back

pub is filthy and staff seem unbothered. pizza took ages to arrive and when it did seemed like it had been under lights for a while

Absolutely horrible nothing but mush !! I ordered a big roast !! Only I Yorkshire pudding and one hardly any meat !! Never order again !!!

Never again will I come to this place for a carvery 7pm in the evening the food was dried out, the roast potatoes were disgusting very hard, the stuffing was like a brick, the only thing nice was the cauliflower cheese as it was fresh, the rest of the food was Lukewarm and the sausages were black, this place has gone downhill there’s absolutely no excuse for the way the food was presented, I really don’t feel they do strive to provide the best service I’m not visiting again and I certainly won’t be recommending it to other people

We go for an early walk along the waterfront and call in for a coffee and a diet coke staff are always welcoming.

Great food, love it here. Emma was boss

Staff are friendly and the food is great and good value. Location is perfect. Only concern is that you can never be sure they will have the meat you want available. Particularly turkey.

Can't rate the food. Place was NOT that busy but expected to wait over an hour for an order for 3 people. So we left.

Had a delicious meal here great friendly service Highly recommended

Nice views food was ok should of got a roast, looked nice and fresh. Seating area by the River Mersey it is nice to chill and have a swigger and watch the world go by 😁💯

Absolutely disgusting. Carvery was all cold. They took gravy out back to warm up. Manager came, not even an apology or recognition. Very rude. No wonder it was empty. Spoke to others in there who said their food was awful.

Great place to stop for a drink and food whilst walking along the promenade. The general manager Phil was helpful, nothing was too much trouble to make sure we enjoyed our visit

Food was fantastic. Service brilliant. Phil was incredible.

Went today with my partner and 3 kids and i can't fault it. A couple of us got carverys which were amazing an the portion of meat was massive an sooo nice. The other food was lovely aswel. Staff were so nice and really attentive. Obviously the kids loved the bottomless ice cream. The area is absolutely beautiful right on the water and the atmosphere was brilliant. Every1 had a big smile on their faces. Can't wait to go again

Great view, nice staff, vood deals on food

Really lovely food today, everything was spot on so will definitely be coming again. Staff were very friendly and helpful

Nice view over the water but such slow and unorganised service.

Another great visit today .. carvery delicious as always 😋 be back again soon.

Crowded. Great spot in the summer. Wish I'd owned it.

Staff lovely and food very nice will definitely return.

Lovely meal. Great service from Phil

Fantastic quality and quality staff really helpful

Lovely staff and good quality food.

Great place to come with the kids once spending the day out in otterspool. Staff lovely and food cooked fresh.

Good spot to sit by the river and relax

Had a all you can eat breakfast... not the best, but not bad. Fried eggs under heat lamp/warming trays too long. White was like rubber and yolk was hard. Great position on the waterfront

Visited today, restaurant not busy, few tables occupied, sat down, made our selection, then told at the bar it's over an hour's wait for food?! Atleast they tell you, but a wasted journey, ended up going elsewhere.

Carvery was nice, alright for a Thursday night

This is a really great place for food and the surroundings are really good as well

The whole place is a bit sad could do with a refurb

Went for breakfast at the weekend and paid £18.95 for 2 of us, during our eating I ordered 2 large Pepsi and got charged £4.15 for each drink no refills

Visited for breakfast and was instantly treated by the most impolite and rude staff ever experienced anywere bar none,payed for 2 all you can eat breakfast to then discover the most limited dissapointing selection of food imaginable,when seen a chef approaching politely asked about availability of scrambled eggs rather then the disgusting dried out looking fried eggs an was roared at in the most vile disgusting manor that they haven't got any but not in those words,,a disgusting person an staff who have no place working in the hospitality industry,,there was also a man in a suit I can only guess was there excuse for a manager who was parading around barking disrespecting and verbally abusing the bar staff for customers to here,,besides the location this place is an absolute joke ran by clowns which is a shame because it is a great location an could be one of the best places to eat an drink in the city if any pride was there and customers were treated right

Ordered crispy chicken sandwich and chips, they were on the food pass for some considerable time with staff looking at them and walking on. I eventually asked if they were mine, which they were, chips were like cardboard and sandwich wasn't much better. Would've complained but waited so long had to get back to work.