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4.0

Based on 85 opinions finded in 1 websites

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Nº 2394 in 3395 in Cornwall, Isles of Scilly

Nº 707 of 983 British in Cornwall, Isles of Scilly

CUSTOMERS TALK ABOUT DISHES WITH..old
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OpinionsNoteTripAdvisor854.0

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Very friendly staff, but after waiting a decent amount of time for our breakfasts even though we were the first people in there all our portion sizes were tiny for the money. The chef clearly doesn't know how long to poach an egg! Lol... Both mine and my husbands poached eggs were over done, so totally hard boiled! The coffee isn't the best either for the money. The positives though were that the sourdough bread was nice and the potato was nice. We are local and won't be going back there again unfortunately 😔

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G6850LGtraceyc . 2024-03-12

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I popped in here whilst charging the car up next door, the staff were very busy but were very welcoming and helpful. I had the early riser breakfast which was also spot on. I am more than happy to come back, thank you 😊

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Mac M . 2024-02-25

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Well what can I say I do miss the old restaurant that use to be in this building but wow what a change. I run restaurants as a deputy manager for a large chain and this play is lovely I would 100% visit again. It was very quiet when we arrived late afternoon but Lucia I think that was the young lady’s name that looked after us a little trimmed but went that extra mile too look after us. You could see this was he first rodeo as a FOH waitress but you carry on the way you are going and you will go far within any business such a polite and professional young lass thank you again.

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Lewis H . 2024-02-01

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Two of us visited on a Friday evening. Its certainly different from Route 38, much more spacious, better lay out too, tables to take large and small bookings. Friendly greeting, and we chose a table in the section at the rear, looking out over their patio. Tables are a good size ie plenty of room for drinks, plates, etc. (no squashing everything together, like some places), seating is comfortable. We selected a vegan burger and a cheeseburger both served with your choice of French fries or waffle fries or sweet potato fries. Had a couple of sides too. Have to say...couldn't fault anything at all. Food was hot and tasty, sides were well portioned, plates had been warmed, service was very friendly. Could see partly into the kitchen and the bit I could see was spotless. Toilets were immaculate too. Music was playing, not blaring, in the background. Disabled access too. Wasn't too busy, but looking at other restaurants in the same boat, perhaps it's that post Christmas 'spent out' time of year. Whatever it is, we will happily be eating there again. Well done.

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sandra b . 2024-01-27

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Terrible... loud music, awful food called a breakfast but not a traditional English breakfast in the heart of Cornwall. Smoked streaky bacon looked like it had just been carved from the pig and browned, black square rostis, 3 tiny cherry tomatoes, 1 small overcooked mushroom, 1 cocktail sausage for £12. Manager condescending and waitress aloof!! Shocking and very disappointed.

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Nicola C . 2024-01-05

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This was our second visit to Brightside, Saltash. It was a really stormy day and we wanted somewhere warm and comfortable to while away a few hours before returning home. We live locally, so the restaurant is very convenient. My partner and I were greeted by the manager, Rachel, who remembered us from before and even the booth where we sat previously! We were really impressed by how friendly and helpful all the staff were and we were made to feel very welcome. We both had a lovely brunch with poached eggs on sourdough toast with avocado and haloumi. The decor is retro and makes for interesting surroundings- love the restrooms! Very Twin Peaks. It was New Year’s Day, so there were several large parties of people and a great soundtrack playing in the background, which all added to the lovely atmosphere. Highly recommended and we plan to return soon for an evening meal. Great place to meet friends for coffee or cocktails if you don’t want the food.

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luciabelfrybatz . 2024-01-03

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We walked into the restaurant and directed towards the bar area to wait and told someone would be with us shortly. Each time she walked past us we were told someone would be with us shortly. There were loads of empty seats as it was only half full. As two elderly people we needed a seat and not to be told to wait. Five times we were told that someone would be with us shortly. We had been standing waiting for almost ten minutes. There were others who were standing behind us waiting as well. By this time my husband had had enough and needed to sit down so I approached the lady (think she was a senior/manager level) who I spoke to and said we were leaving because we couldn't wait any longer to be seated an her only reply was "enjoy your day". We are local so will tell folks of our experience and will not be going back.

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Rosemary F . 2023-12-28

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We were visiting Family Members nearby for Christmas. Their Friends had arranged a lunch gathering at a different venue and we were seeking a place to get some brunch or lunch. We checked a number of local possibilities being somewhat suspicious of Facebook and Website details of their Christmas opening times. Eventually we selected a place that we knew others had visited and had enjoyed and set off to visit it. Despite their published information the restaurant was closed - indeed, the Car Park was closed off. Brightside was a short distance and they were clearly open with lights shining and plenty of cars in the large car park. We drove up and found a suitable parking spot close to the entrance on a damp and windy morning. Entering we found signs directing us to the Bar Area in order to get service. We were very warmly welcomed and shown to a table. Having given us menus we were promised a return shortly to take our drinks’ order. That was, indeed, the case and we ordered a decaffeinated latte and a pot of tea. Soon after the lady arrived to take our food order. We ordered the Champion Breakfast, which looked intriguing, but asked for them without baked beans. We each had a side order of Black pudding. The food arrived promptly and was extremely tasty. Ingredients such as the sausage, bacon, chorizo, onions, potatoes and more was very flavoursome and had some variety of texture and size that made them a real pleasure to eat. They were topped by two freshly fried eggs. Having enjoyed the savoury dish and our drinks we were tempted by the mince-pie sundaes and ordered 2 of those. Again they arrived promptly and looked both impressive and tempting and proved to be both. They incorporated a mini mince-pie and a generous amount of melted caramel as well as the cream and ice-cream. We had a further round of hot drinks. The Bill amounted to just over £52 which was very good value in our view. The decor was “Diner” oriented and the place was immaculately clean. All the staff members were friendly and cheerful and it was a really enjoyable experience. The whole restaurant was extremely clean and tidy. All the Staff Members were friendly and cheerful and actually looked as though they wanted to look after us well. We eat at a wide range of restaurants and cafes and have no hesitation in recommending it as a very good place to eat. They catered for food intolerances and vegetarian options. The Menu included seasonal specials and there were even non-alcoholic cocktails as well as a full bar from 10am. It is Family friendly and was an unexpectedly good choice.

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JimB34 . 2023-12-24

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Thank you for the magical experience of breakfast with santa my grandsons loved it food drinks service was fab thank you to all the wonderful staff

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P8898VBmandys . 2023-12-20

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Went here for breakfast on 16/12/23 and ordered the Big Breakfast. When our food arrived I was given what looked like a couple of handfuls of kitchen leftovers mixed in a bowl. I queried with the waitress and the manager hurried over and stated that was what I ordered because it was on 'the pad' She insisted that I had ordered the 'champian breakfast' too tired to argue with her I thought I'd just eat what I was mistakenly given but it was horrible, a dog's dinner of bacon rinds, cold baked beans and small lumps of hard chorizo all mixed, most unpleasant. The manager might have saved a few pounds by insisting I ordered a meal which I did not but it was a false economy because we live locally and would have been regular customers, but now we won't be going there again. Maybe if the music wasn't so deafening the waitress could hear what customers were ordering.

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w0lfchild . 2023-12-17

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The granola bowl was far too small, it had a spoonful of yoghurt, granola , compote and 3 blueberries! It was smaller than a childs portion and cost £6:95. I will not be having that again as value for money was disgusting 😒

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Lorna S . 2023-12-17

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Visited for lunch. Had all day breakfasts and it was amazing. Really lovely breakfast! The sourdough bread was lovely along with everything else. Service was fab. Everyone was so accommodating. Lovely to have this restraint close by. Will be visiting again soon!

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mil3333 . 2023-12-09

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Friendly, Welcoming, fantastically organised, clean & spotless. Great menu, Great staff. grandson Reece stated 'best pancakes ever!".... Best breakfast by far

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David C . 2023-12-09

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We met up here for a xmas family get together.there was 16 of us..adults and children.It was lovly.the food was tasty.the staff were amazing..soo helpful and friendly .and it was spotlessy clean.We will definately visit again .

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allybbbbb . 2023-12-09

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Food was great, staff friendly and helpful, atmosphere and decor great.would happily recommend to friends and family

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Faircommint . 2023-11-22

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THE PAST COME TO LIFE…UNFORTUNATELY! Having closed the ‘A38 DINER’ at Trerule Foot we waited patiently over several months for its refurbishment to be completed - The latest of The BRIGHTSIDE DINER’s arriving in late Summer 2023. The refurbishment was nice but still mostly very...

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dwbrady123 . 2023-11-14

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Very good! Moi Edamame guacamole, fresh avocado, chipotle tomato salsa, Aleppo chili, coriander and avocado dressing, served on sourdough toast. +crispy bacon The lady 6oz beef patty, lettuce, tomato, pickled cucumber, American cheese, mustard mayo and burger sauce. Waffle fries Coke Iced Coffee Gin &...

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Global48992006045 . 2023-11-10

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Terrible breakfast . I ordered scrambled egg instead of fried tbh I had no idea what kind of egg it was . All plates swimming in grease . T he breakfast burger when bit into just got hands covered in grease . We used to...

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ameneer . 2023-11-07

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I've just come out from having breakfast here. The environment was so nice and the decor was lovely, very clean and a nice seating area outside too. It really didn't feel like a road side diner/cafe. The staff were so friendly and welcoming which made...

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Marie E . 2023-11-06

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Stopped here on the way back from a visit to Adrenaline Quarry. The kids loved the burgers, all of the Brightside Breakfast was delicious. Love the new decor and attention to detail. Fab service from our waitress. We'll be back

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Mrsmoorebroome . 2023-10-30

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Stopped here for brunch. Great service, recently renovated from the old “route A38”. Hopefully maintain the high standards and cleanliness it currently offers as the venue has changed hands several times over the years. Even had a magician going round the tables which was great...

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HolidayMaker4 . 2023-10-28

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excellent food . Breakfast good has was the coffee. Staff very attentive , Cafe very clean and pleasantly decorated. Large carpark, Toilets nice and clean.

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prjv . 2023-10-22

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Have visited various restaurants in this chain and have always been very good. Ordered food and drinks 30mins later still nothing. Chased as no member of staff had noticed as they walked past, eventually orders were taken and food arrived. Not a single item on...

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Odyssey30549854484 . 2023-10-16

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Menu very limited. 90% of food covered in cheese - great if you like it I guess. Over priced. I ordered a large coke - dread what a small is.

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Pam G . 2023-10-14

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We ended up here due to breaking down literally less than 1mile away . After a vert stressful few hours waiting for recovery we called here toilet and quick drink . I was met by a lovely friendly lady I think her name was Bobbie...

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Sadie W . 2023-10-14

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Amazing decor, like the set of a seventies American TV show! Good menu choices, however small portions and high prices have put us off from revisiting.

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M9523KNphils . 2023-10-10

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Used to visit here regularly when it was part of Route restaurant chain,so thought we'd give it a go.. Unfortunately we won't be back.. Staff were friendly enough,place was very clean, delighted that I could take my dog in with me,was offered water and dog...

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1973tinap . 2023-10-07

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Absolutely amazing experience. The staff were well turned out (chef looked immaculate) friendly, efficient and courteous. The quality of the food was excellent, and it was served, beautifully cooked, hot and promptly. All three of us clear our plates. The cleanliness of the restaurant was...

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Brian N . 2023-09-25

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Passed this place many times, but never been in before. Convenient place to meet a friend, so popped in one early evening. I was really pleasantly surprised by how good the food is! We both had vegan meals - edamame guacamole on sourdough, wiry lots...

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JKRCornwall . 2023-09-13

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Great service, lovely coffee and all staff were amazing on a really difficult day. Will definitely visit again

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etrudgeon24 . 2023-09-03

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Wait for food was terrible. Had to ask how much longer it was going to take. Offered free drinks. When it eventually came it wasn’t brilliant. Given all our drinks free when we paid as an apology for the wait. It wasn’t overly busy. Just...

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Davina F . 2023-08-31

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Overpriced,average service and horrible decor. Much preferred it's predecessor Route 38. I'll never go again....thank goodness!

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W605JFcharlesb . 2023-08-31

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So we arrived at 6:30 and our order was taken within 10/15min. We then waited for our food for an hour, in which we ask how much longer we had to wait, to find out our order wasn’t put through!! All staff was really slow...

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Katie R . 2023-08-31

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Never been in a Brightside cafe before and it was 5* Food was really lovely and catered for all our dietary requirements. Staff were friendly and efficient. Decor was awesome, loved it and it was super clean and well presented.

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yellowbelly75 . 2023-08-28

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A very nice place to eat if passing by. Cool retro decor inside. And there is a great range of vegan/vegetarian options. The drinks were lovely, especially the lemonade coolers, and food was well cooked and arrived quickly. Definitely would go again!

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Cleo C . 2023-08-24

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Was generally okay…staff friendly and welcoming…buttermilk chicken was over cooked and too small for the burger bap. Chip portions with the burgers pretty miserly. Sorry but we won’t be rushing back.

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OnAir16697739960 . 2023-08-24

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We went as a group of 7 however we’re sat on a table for maybe 5 at a push despite booking in advance. The food was good and most of the family enjoyed it however the staff really need to be aware of allergies. The...

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Ella F . 2023-08-20

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First of all, please be aware that there are 2 accounts open on Tripadvisor for this restaurant. Last time, I left a glowing review on the other site, however, this visit was not so good. As requested, we waited to be seated and asked for...

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jill150 . 2023-08-20

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Really enjoyed our breakfast here. Service was excellent, friendly and quick. We ate pancakes & bacon with maple syrup and the Brightside Breakfast, both delicious. I loved the coffee and we really enjoyed the music! Thanks, would definitely visit again.

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Rebecca L . 2023-08-16

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Saw bad reviews but thought would go by the good ones. Great interior, taking us back to the 80s. Waitresses were very friendly. Most of all the food was spot on. I know its not cheap but prices in Looe were similar and there were...

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Abbasec . 2023-08-13

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Booked for a Wednesday after going to Paignton Zoo. Really looking forward to seeing the revamp of the old Route 38?? We are not a complaining family BUT feel the OWNERS missed an absolute trick here to create an amazing dining experience. Very dark when...

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StephenC584 . 2023-08-11

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We had visited the old Route 38 once or twice and had been really quite disappointed. We enjoyed it. 80s music, 80s feel. The food was very nice and better than it sounded on the online menu. My wife loved it that much we've cancelled...

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andrewwC934XZ . 2023-08-09

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We are local and just called in for a breakfast when passing by. Great refurbishment, very retro. Much more pleasant environment than the old Route 38. Clean, tidy. Staff friendly. Range of breakfasts were fantastic. Avocado on toast is really top notch! Really liked it....

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RosietheLogger . 2023-08-06

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Friendly welcome, polite helpful staff. Meals cooked to.order. Generous portions.. Very spacious, comfortable surroundings.

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Mac M . 2023-08-05

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Every Friday, a group of friends go out for breakfast. We take it in turn to chose a restaurant, this week we chose Brightside on Trerulefoot roundabout just outside Saltash. 3 of us chose the full English and one had the larger version. They were...

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jill150 . 2023-08-04

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So, this is an idea pot stop on the way down to Cornwall. This is a new place that has popped up. There is charging points if you have an electric car. The food was really lovely, reasonably priced and we didn't have to wait...

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51JanetR . 2023-08-02

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Nearly didn’t go here as it only had a 3.7 star review. Glad we did though as the food was great. Good sized portions, freshly cooked and staff couldn’t be more helpful. Any items you didn’t want from the menu were replaced with something else....

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Maps24996304900 . 2023-07-29

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We loved the retro decor. The food was excellent and the staff are well trained friendly and helpful. Food was served quickly and was delicious especially the pizzas. Obviously all the staff have been chosen well including the chef. Definite return for us

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472miriamj . 2023-07-28

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Absolutely disgusting from the minute we walked through the door! Not greeted, waited ages to be noticed. The breakfast chosen was appalling, the tomatoes were freezing cold, the sausages had been under the grill for longer than I care to mention and were tiny! All...

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valpound . 2023-07-26

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The worst all day breakfast ever,the price was £ 11-50 for bad ingredients. skinny sausage with three pieces of a mushroom,which was black.two potato croquettes etc

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debbiehV6942VD . 2023-07-25

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Food was absolutely amazing! Words of my 8 year old so high praise indeed. Decor is really nice, food high standard and very friendly and helpful staff. *****

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Jenny N . 2023-07-21

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Well, we had pancakes and drinks , and it came to £25.... 3 small pancakes with some undercooked bacon . Really? £9.50 for that ? I wouldn't return . The music was too loud , they are trying to be exciting and happening and they...

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187alanab . 2023-07-17

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I really wasn’t expecting much from this place but it is actually really good. It is based on the American diner style but with many more healthy and vegetarian options. We have now been several times for breakfast and once for lunch. As a vegetarian...

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Jacqui309 . 2023-07-17

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As time goes by local places change and now Is a new beginning, little chief and Route 38 are in the past now. This experience was pretty good a variety menu, a good service. The problem is the Liskeard locals don’t like change. Hence the...

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882dreww . 2023-07-13

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Fantastic evening with amazing food and service. Definitely recommend the cocktails, the Marmalade martini was lovely! Shout out to Bryony, fantastic service and lovely person. Will be back soon!

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Jemma E . 2023-07-12

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Really lovely enthusiastic staff. Food was top notch! We both had the Chicken Burger and Passion Fruit Lemonade. Couldn’t fault either.

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Chapanoodle . 2023-07-11

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Excellent service, food tasted great, couldnt fault anything. Milkshakes were great and desserts yummy. Will definitely be back, great improvement

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Y5143UMmaggiec . 2023-07-09

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Heard that the Route 38 was gone so thought we would check out its replacement. What an improvement. Staff very helpful and polite. Our order was taken by a lovely young man and I didn't get his name. Thick milkshake £4.50. Mains between 11.95 for...

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Y5143UMmaggiec . 2023-07-09

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Took my grandson here for a birthday breakfast this morning with other members of my family. The staff were superb, polite and engaging nothing was to much trouble, the breakfast was perfect and I must say the whole experience as it was the first time...

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Steve B . 2023-07-08

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Very overpriced food, portions small and mediocre. One waitress was great (curly hair with glasses) but the rest were uninterested and borderline rude. Manager seemed only interested in making money. Milkshake machine broken, apparently a common thing! We were NEVER asked if food was OK,...

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TH-63189 . 2023-07-08

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Amazing meals. The honey belly pork was delicious and so was the maple syrup pancakes. Staff were friendly and attentive. We will be back.

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Nettie1948 . 2023-07-02

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Thanks Brightside for an amazing brunch. Love the new look and so much better than the outgoing route. Really enjoyed the eggs salmon and your milkshakes are to die for! Service was great and friendly, food was fantastic throughout. Going to book for dinner next....

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Claire A . 2023-07-01

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Have been a few times since they opened. Food is constantly good, hot and tasty, reasonably priced. Staff are very welcoming and make sure we are looked after. The diner is dog friendly which is amazing and makes my life so much easier. They really...

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618jade . 2023-07-01

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Came in with the family one Sunday evening and had a fantastic time! Service was top notch, with special thanks to Rachael as the kids loved her! Wife loved the cocktails and the food was perfect in every way! Great to have a new vibrant...

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Dave C . 2023-07-01

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Now far too big for the kitchen or car park to cope. Waited 30 + mins for food which was average and pricey. Very reminiscent of the old Happy Eaters!!

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cynthia_david . 2023-06-29

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Great staff , woefull and overpriced food. Firstly, try the Windy ridge and checkered flag cafes both within five minutes drive . Our food came in a mixture of overcooked items and cold items, very disappointing considering the cost £35.00 two breakfasts with coffee's, motorway...

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470andyr . 2023-06-26

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We liked route 38 but it was getting tired. Bright side has transformed this place - the decor really makes you feel like you’re in a nice American diner. There is a nice garden area and you can take your dog into any part. The...

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TocUk . 2023-06-25

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My partner and I visited Brightside Cafe in June 2023 for a breakfast. The staff were so welcoming and friendly and seated us with our dog straight away. Drinks order was taken very quickly and so was the food order. Food was delicious and served...

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BHXER . 2023-06-25

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WOW food was great both on quality and quantity. Staff really really friendly and welcoming and the restaurant itself is un recognisable having under gone a take over and partial re build, very clean , no smells and more importantly lots of inside and outside...

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W4080KTchristinec . 2023-06-24

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Several things unavailable on an already sparse menu, milkshake machine broken, three deserts unavailable on a 5 desert menu. The shortest dinner we have had - 30 minutes from entry to leaving. That said, staff polite but a lot of them for a not so...

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Anthony M . 2023-06-24

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Great meal in an really freshly updated modern restaurant with an American diner theme twist and a menu and drinks package to match

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ynysva . 2023-06-18

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There was a 45 minute wait for for food, which I wouldn't of minded if other people where coming in getting food before ourselves, we had to ask for cutlery, and the restaurant wasn't busy

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Katherine E . 2023-06-16

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