Bridge Builder in Telford and Wrekin

Great place to eat, lovely staff and food cooked to perfection. Definitely worth a visit if you're in the area. Would come here again.

Had a lovely day out yesterday for my twins birthday thought we would finish up here to have a meal and let the kids burn off some energy in the play area. Booked a table and under notes stated it was for the kids birthday, on arrival we were barely acknowledged just got told “that’s your table” we’ve never been here before so I asked how to go about using the play area eg can the kids go and play, eat their dinner then go and play again and got told “sit down there to eat if you want” we went to go and sit downstairs but it was absolutely freezing so my dad decided to take the kids down while we sat upstairs and waited for food… I ordered at the bar and the only person to have any customer service skills what so ever was the young girl on the bar. I already had my back up as was made to feel unwelcome but food came out and it was all delicious, after food the kids wanted to go and play again as we got downstairs the lady behind the desk said “ we’ve cleared your table down here the kids have about 20 minutes left” despite there only being 2 other kids in the play area. Then told us she had to pour our drinks into plastic cups (not a problem) but as she did this she poured my mams san Miguel so quickly that it poured over the top and spilled and had a huge head on it and she didn’t offer to replace it just sort of muttered sorry about that. Except the young girl on the upstairs bar highly recommend customer service training for the staff as I spent quite a lot of money and left feeling unwelcome, shame cause the place has potential with food that was so nice and a playarea that we were rushed out of.

It was lovely, Claire was so professional and the service was on point. I was amazed with service as Claire took the time to make sure we were comfortable, happy and that my toddler was satisfied. Definitely would recommend eating here, such a friendly pub and the best service.

Excellent service, Thank you to Millie and Suzie. Only came in for some drinks with a friend and they were exceptional throughout and couldn’t do enough for us thank you

Lovely hot food served quickly. All staff are very friendly.

Great service from Suzie today food was delicious be back soon

Food was amazing and came out fairly quick. The staff were really lovely and helpful. They all had smiles on their faces and were extremely friendly. Definitely coming to be coming back!

Absolutely amazing survive. Amy our server was super helpful and went above and beyond for us.

The young lady was very sweet and welcoming So thank you to Carla for making us feel welcome

Cheap & not very cheerful. Pre-Pandemic, my family used to enjoy curry night at a hungry horse but it seems that the company now skimp on the recipes & ingredients (to keep prices lower maybe but at what cost?) We were one group of only 5 tables in use (ti's was the first clue, curry night always used to be rammed). The 'atmosphere' was a group of elderly diners sat right behind us, of which one, an old guy with a yam yam accent who spoke so loudly it was obnoxious and I'm sure his own party were sick of him! Didn't stick around for desert. Had to walk through a cloud of cigarette smoke to leave as a guy was stood smoking in the doorway. Gross.

Visited this week for first time this year. Bar service has improved significantly since last year - staff now always available and more efficient. Decor now significantly improved - seating had needed reupholstery and tatty paintwork has all been tidied up.

Eating the starter the lad came and asked if we wanted are mains when we did have are mains the food was disgusting steak over cooked and dry curry was burnt to the bottom of the dish the two kids meals there salad looked terrible iv given better to my rabbit the peas on the other two meals was all dried up when it came to pudding was told they had not got any doughnuts defrosted it's Sunday afternoon for god sake you need closing down we won't be spending any more money in that place its gone down in standards since ones have left

we had a wonderful meal this afternoon at the pub.The meal came out lovely and hot and went down a treat.good service as well.

Food wasn’t up to standard, Steak was all fat, She took £5 extra off me at the bar, Kids burger was disgusing, Cold food, Tables were filthy had to clean our own table and cutlery, No straws for the drinks. NOT coming back here again !!!

Great service from suzie food was amazing

Really good service and breakfast

Food has improved massively here absolutely stunning. Whoever is running the ship is doing a great job well done! Will definitely be coming back again very soon! Jalapeño sausages are amazing! Highly recommended on the mix it up

Amazing service at this place went for my birthday and everyone there was so comforting to be around, food was outstanding couldn’t be more happier with the service !😁

Great service with a welcoming smile and warm atmosphere. Food arrived quickly and perfectly cooked. Above and beyond all expectations. Suzie is awesome! 😎

the service was awful and i had a couple of members off staff who were incredibly rude to me i believe there names were skye and brandon the food was rank and the atmosphere was awful the place was a state in my eye should be closed down whoever ur chefs are need more training clearly don’t know how to cook the staff you have there are incredibly rude lack poor communication skills and customer service skills to i will never be visiting again was a waste off money….

Booked for a party and from start to finish it was so easy. Turned up with a cake and they did the rest, kids had loads of fun and the party food went down well with them all. Hannah and Holly were our party hosts and kept us updated throughout the party and organised everything from start to finish.

Hannah and Holly great ladies and very friendly to my young son and very quick with there service I will definitely be back thanks guys👍

The food was cold tastless and seat's were filthy dread to think what the kitchens like. Eat here take your life in your own hands.

Good food as usual. Speedy service Carla our server checked that the food was ok etc she was very professional, a really nice friendly girl.

Called in for breakfast and a pint. Breakfast was lovely and my server Carla was polite and very helpful.

Great food and service as always. Kara was very helpful and professional in her role. Asked if food was ok and collected plates after everyone had finished. Thank you

Unfortunately, I have to express my disappointment with the quality of the meal. The dish was served cold, and the taste left much to be desired. Plus, the cutlery did not seem perfectly clean, which raised concerns. I hope these comments will be taken into account in the future to improve the quality of service.

Hannah was our waitress, she was lovely and very professional. Food was amazing!

Carla was excellent with her service and very polite

I come here at least 1 day a week and i always feel welcomed by the staff members who work here , smiles on their faces and always greeted when i walk through the door . Great service from Kaitlyn and Xara who are so happy and bubbly people to be in the industry . Make you feel assertive and happy to return back . Food was great absolutely spot on nothing to fault . Hot and perfect just how I expected it . I would definitely recommend it and ideal for a quick snack or even if you want to unwind and chill out . Thanks again . Keep up the good work girls .

Xara gave us a 5 star service everything was great hot food and I felt welcoming when I came in I come here 1 day a week and it’s just perfect . I have breakfast and I can’t fault anything wrong with anything . I’d recommend it to anyone who hasn’t been here before . Had check backs and was asked if we wanted anything else . I’ll always return and just want to say thanks again and keep up the hard work

Lovely meal. Friendly service :)

Good food, good prices, good atmosphere.

Always good service, Nice and clean. Staff were friendly and efficient. Thank

Hannah and Amy were amazing credit to them both. We see Hannah regularly when we come to the play pit bit and she's really welcoming.

Kay the mangeress was very helpful. What a lovely lady and a credit to the company. Give this girl a rise. The cherry cider is also very moreish and the steak and ale pie was delicious

We went for Sunday lunch and disappointed. The pictures on the menu showed a lovely big meal with 3 lovely slices of meat.but it came with only 2 not so big slices. On complaining we were told that's only for advertising purposes. Sure this is trades description? . We ordered them on the basis of the photos thinking that was what we would get. Then my son had ordered a double d.cheese and bacon burger and it came as single they bought us another. On complaining again but was minus cheese and bacon .which we'd payed for,. The place is very rundown and desperate for a makeover. Don't think we'll be going there again anytime soon. Shame it's been left to rundown it used to be good.we often went in the past.but trades description is just not on.

Hannah was very professional couldn't do enough for us ,

Nice staff good food, great for having a chill chat with loved one

I go here frequently, mainly for breakfast meet ups and am always pleased with food and staff. Food is lovely and great value and staff are always helpful and welcoming. Today want to say a massive thank you to Steph for going the extra mile to acknowledge that we are regular and valued customers made today a great day.

Hannah was the best server ever and gave us a great time will definitely be back next week thank you hannah

Great cheap and carefully pub for food and play area for kids and family

Great party. Staff were amazing and nothing was too much trouble. Thanks for making the party pain free :)

Awesome play space for kids & totally secure so no escaping. There is a bar there where you can order food & drinks or use their app. Our server Xara was lovely, she provided great service while looking out for the children in the play area & rescuing them when need be. 10/10 recommend if you have a little one that needs to burn off steam.

very polite lady at the counter

Amy was very welcoming today and nothing was to much trouble for her, great customer service.

Really friendly staff and great food

Came in Friday evening had a burger sizzler combo and food came out fast and hot service was brilliant couldn’t have asked for more. Well done guys☺️

Hannah was our waitress and she was spot on and very helpful.

Great experience Friendly staff and great food Shout out to Suzie

Another luvly meal !! Great service & friendly staff

Great experience, barmaid was perfect making us aware of the family offer and very attentive

Suzie, Greg and Phoenix were lovely. Made our meal out enjoyable. Food is always amazing. Would recommend to anyone.

Amy in wacky warehouse goes out of her way to make your visit good. She runs around like a mad woman she is a credit to your team

Really tasty food an good service

Lovely staff Very helpful and cheery. Good good. Lovely relaxed atmosphere.

Nice friendly staff, food was lovely. Quick service

Suesey has been great excellent customer service and very friendly. Will definitely come back ⭐️⭐️⭐️⭐️⭐️

Suzie is the best barmaid. Made us feel very welcome. Excellent customer service would definitely recommend.

Excellent service. Lent me a phone charger too, very kind .

Great breakfast and staff...Food nice and hot.... Building just needs a bit of tlc.. Look forward to a return visit.... Ps..can we get the tables revarnished please..

A very relaxed area with soft music playing. Excellent full English breakfast, very professional and very polite staff who can't do enough for the paying customer. Highley recommended.

Absolute fantastic experience at the Bridge builder! Our host Katelyn, went well above and beyond to accommodate us during the 6 nations rugby. Thank you so much for your time and effort. Fully recommend this place and most drinks have offers on, so it wasn't very expensive at all 👌

Had lots of fun, tasty food and great crystal squishie! Amy was lovely

Amy and Nicola were both extremely polite, helpful and welcoming. Had a lovely tandoori chicken wrap and jelly and ice cream for pudding, my husband had mighty mixed grill cooked to perfection and waffle and strawberry pub. Fantastic service and great food hot, quick and great value for money. Thank you Amy and Nicola for making this evening perfect 👌 x

A really tasty meal. I’d definitely be back for another breakfast

Able to enjoy good food whilst the kids play in the soft play. Holly and the team were great. We arrived as a party of 8 when only booked as a parry of 6, Holly sorted it out for us straight away with no hassle.

Lovely time with my Grandson , who is 3, whacky warehouse was really good and Amy was very pleasant, helpful and attentive thank you Amy

Lovely service by xara , very friendly. Food was lovely and didn't have to wait long , the kids loved the play area

Came in for lunch and to catch up on admin during work. Good WiFi and lovely lunch menu with a good selection. Food came quickly and my waitress was lovely couldn’t do enough. Great service and great value would recommend I will return soon.

Great food. Great service. Great value. Free parking. Daily deals. Opens at 9 am for breakfast. Get the Full Monty Mixed Grill (contains meat).

Had my daughter’s birthday party here, Hannah and Amy were great hosts! Kids absolutely loved it, only downfall is I don’t feel an hour and a half is long enough especially with slow eaters

place are suitable for family, especially has a baby. Children can play in the play area and adult can gathering at the table one of the staff named Amy. She’s very helpful and nice. Highly recommend

Lovely staff my server was Suzie and food was amazing the kids loved the wacky warehouse

Food was absolutely fantastic, fresh & great quality. Staff were friendly & ensured we were happy with the service. Great place to eat & highly recommended.

Food was tasty and came out fast yet fresh and hot.

really nice lady downstairs at the ball pit area , well mannered and made us all feel comfortable, her name is amy:)

Very friendly staff, good food for the price and great place to take the kids to play.

Great staff, very friendly, professional and helpful. Hungry horse breakfasts are the best around for both quality and price. Keep Io the good work

Suzie great service and amazing food 2 for 1 burgers bargain and very tasty

Had an ultimate combo to share with the kids. Food was lovely and friendly service from staff.

Kaitlin was brilliant and was polite making my birthday beer very enjoyable. She also made sure the kitchen knew about my girlfriend’s allergies. Thank you kaitlin.

Suzie was great food was lovely

Excellent as always food is great at great price and staff as always superb. Thanks for another fantastic lunch date.

Food was good.The staff were really nice and kind And they made you feel welcome.

Food very good,good service, staff very welcoming, all round will go there again.

Visited tonight. Arrived to a warm welcome from Brandon. Food arrived promptly. Food was good. Attentive, informative and helpful staff (both Brandon and Suzi. Hope Suzi's first night it was enjoyabke at The Bridge Builder). Thank you both!

Great gluten free burger and mix it up meal

Nice place to nip in after shopping to grab a bite to eat.

Come here for a birthday party. Great food. All come out red hot. At the end of the night the chefs were cleaning up playing music and realised the children were dancing along to it. So he then played them some party songs to do some dances. His name was rhys. Thanks for that. All the children enjoyed there selves and the adults were happy 😊. Defo be returning again

Decent food for a reasonable price.

Met up with friends for lunch and chit chat, our server Greg was really friendly and helpful, efficiently swapped out some meal items without any fuss. A lot quieter than it was the last time we met up, but still a cheerful atmosphere, or that may just have been the crazy ladies I was with 😂

Food was good and cheap. Food deals are nice. Wacky is great for kiddy’s who want to blow off steam. Served by Greg a happy chap who has interest in making stuff is right and offered an alternative to a cola issue we had. Just needs refurb

Excellent service (as always) staff friendly and attentive. Food hot and nice. Went with family 6 adults 4 children. All very pleased with everything.

Had a lovely surprise when I unexpectedly stopped off a the bridge builder for a breakfast to be honest I wasn’t expecting much but to my astonishment the breakfast was delicious and well worth the price. Also the staff Steph and Nicola couldn’t be more helpful. Great visit definitely returning.

Best Sunday dinner I've had out in a long time the beef was beyond perfect definitely coming for Sunday lunch again,we do come here on occasions for drinks or snack , lovely place staff brilliant, still can't get over the beef superb, tasty gravy,I would of paid more if I knew the high standard of Sunday lunch thankyou all.

Amy was fantastic! Great service with a smile

Had a very enjoyable breakfast, nicely presented and very good value....

We had a wonderful time during our Breakfast with Santa visit. This is the second year we've been and the staff were all fantastic, thank you Holly and Amy.

We went to the wacky wear-house part for our little boy to play and to have breakfast. Amy was accommodating and lovely it was very quiet and that was nice lol. But breakfast and staff were fabulous.