Bridge Builder in Telford and Wrekin

If you like good food this is the place.

Food came was cold in the middle,no apology just warmed back up while the rest of my food was going cold

It has been a long time since we went for a meal here so thought we would go tonight for some food it was a quiet night(1 or 2 couple in) the service was fine but the food was bad, no care in preparing food tasted and looked like it had been sitting under a heat lamp. the steak was over cooked we asked for rare and the burgers were drier than the Sahara desert. Family haven't felt well since the meal. Last time we will be visiting shame really.

Needs a refurb but can't fault food and service

Was served by a very polite young girl called Sophie, very helpful and professional 👍🏻 food was good, came out hot and really tasty would definitely go back.

Nice food fast and speedy service

The only reason for putting a four was because of the outside of the building. Needs a dam good clean up, all said and done the staff were very pleasant, we ordered food food that came out about 10 minutes after ordering and it was very tasty, hot and there was plenty of it. Been here for food three times now and never been disappointed at all..

The service was first class .The fish and chips some of the best I ever had, all for a great price.

As always xara and dean and fay excellent staff

Had breakfast, service was very good and friendly. Food was tasty, hot and good value for money. Katelyn served us and was very helpful and friendly, great experience overall

Terrible food . Cold & tasteless. Play area disgusting. Children not being supervised by parents ….. cold inside and 1 member of staff left alone

Good value offers were available and food was very quick to come and was piping hot. I attended with my wife and 2 children who really enjoyed their food as well.

Popped in on our way past Saturday at 5pm. Quick service nice food and attentive staff. Nice pint of Guinness too, what’s not to like.

Called in as a handy place to stop off while working in Telford Starter. Main and sweet all fantastic with large portions. Will be back tomorrow and a big thank you to Hannah who served me today. Thank you again. Steve

A casual drop in for breakfast. Not very busy as 9.30am. Easy to find a table. You can either order at the bar or via an app. Friendly staff eager to serve. Food and drink were nice.

Called in for lunch on a busy Saturday. Staff told us there was a 20 min wait for food . Food arrived well before the 20 minutes but our lovely server Steph apologised for the wait. Food was delicious and just as it's described on the menu. All staff were polite, efficient and happy. The pub itself needs some TLC and updating. Will return

Took our little one and his cousin here for a meal. Food was absolutely lovely, play area was amazing and allowed them to burn off some steam.

Faye the manager is amazing and her team are really attentive nothing too much trouble never ever have been here many times n always a pleasure to return keep up the good work Faye 😁😁

As far as pub food goes this is. 5/5 for a hungry horse. Staff were brilliant and i was served by a girl who was on her break. She came right over when she saw me waiting at the bar . For that i am truly grateful. Lovely family and peaceful vibe .

Nice food lovely pudding we will be back. Good value. Wouldn't have the Giotto Merlot again not over keen on flavor

Took the grand kids for a play and some food. They loved Wacky Warehouse and absolutely nailed their food. Can't say fairer than that. Sophie greeted us and was lovely. Give her a pay rise!

Party of 3 on the way back from Wales , bar service was great food was lovely and outstanding 👍 table service thank you Brandon, keep up the good work and well done 👍✅✅✅✅✅

Was served by a young gentleman named Brandon. He was extremely polite and courteous...thank you.

Lovely lunch with an imaginative menu. Charming people. I'd highly recommend a visit.

Looks a bit grubby from the outside, not too great looking inside, but service and food is great

Like most 'Hungry Horse' establishment - reasonably priced food. But just look at the dessert that my wife and I shared. Soon finished it.

Ordered at the bar and sat down waiting for drinks. They were brought over by a very friendly member of staff. Waited on food. My order came out incorrect. Was salmon sizzler instead of steak. This was swapped. Then when I started to eat the jacket potato it was stone cold inside so again had to be sent back to wait on it coming out. The steak knife was broken. The wooden handle was pretty much hanging off. Such a shame as we had bee earlier in the week and had the same dish with no issues.. UPDATE.. I responded by email and have resent twice since with no reply

Good value for money and very friendly happy staff that want to please customers. Food is what is expected at a pub chain

Amy our waitress whilst in the play area today was lovely. Very friendly and helpful with all the information as we hadn’t been here before. It’s a little tired looking and could do with a little update/lick of paint inside but the kids had fun and enjoyed their food.

Came for bank holiday breakfast and everything was lovely, staff were great and very friendly

Had a sunday roast with a drink,very tasty.the staff are very nice,and the pub is noce and clean,the only criticism is if you are sitting under a speaker the music can be a little loud.

Good food and really friendly staff!

Perfect service from Fay, food delicious as always! always served with a smile

Amazing experience, staff were amazing our server Fay was so helpful. 10 out of 10

Absolutely awful service today after ordering food 2 meals being off the 2 £11.49 menu and 1meal being off the 2for1 menu and 2 childrens meals only 1 of each adult meals arrived and when we asked where the others meals were they said they had made a mistake meaning 1 adult had to wait for there meal I then had to go and ask how much longer the missing meals would be as we had finished eating ours whilst the other was still waiting in all the missing orders arrived nearly an hour later .

Ordered jerk chicken & wings the half roast chicken was cooked perfectly chicken wings with the jerk sauce had a kick to it but enjoyable Thank you Skye for your table service and to the chef and bar staff,will be back again soon

Altho it's a Friday evening and quite busy food came out quickly and great quality. All staff were polite and friendly. Even came to check everything was OK.

Great food had something new (new things on the menu). Great service friendly staff are always ready to help checked about allergies well done all round

Visited the wacky warehouse with friends for the school holidays and was greeted and served by amy she was fantastic welcoming and very helpful. Will definitely be returning thanks to amy

Great place, went late morning and had a great meal for lunch and really enjoyed it, good easy disabled parking and access, friendly and polite staff.

Good food at a good price and served well by Amy.

Bridge builder is a great place to come, food is always great and the service is excellent, very polite and pleasant. Would definitely recommend here.

Great soft play area attached. It was surprisingly quieter for the summer holidays but much appreciated. Soft play is great and all 3 kids loved it. Food, both adults meals were huge and very tasty highly recommend the tandoori sizzler. Kids meals we had the kids standard main meals and they were big enough for our 9 year old. Staff which were Amy and another lady who I didn't manage to catch her name, were pleasant, friendly, chatty and engaged with the kids that were playing which you don't normally see at soft play.

The prices are affordable, and there are many loyal customers. Friendly staff, I go to chat with friends every week

Good food at a very good price definitely full up. On the full English, got to say a thank you to the server Xara, the place was quite busy for a Sunday morning but Xara went above and beyond, polite and professional throughout our visit. A refreshing change to our recent restaurant experiences around Telford, well done Xara and the bridge builder.

Served today by Tam and Sophie, both were friendly and helpful. The food was good and a decent price. Bought the pass so will be returning alot more :)

shocking it was that bad chips not cooked steak was grey and mega chewie been better eating my trainers , eggs rock hard all on mixed grill, next meal chips again not cooked burger aslo not cooked and the bread it must of been on the side all day hard never will we go there again how can you serve food like that to the public just SHOCKING

Enjoyed a relaxed atmosphere with friends everyone happy with their meal, staff very helpful and friendly.

Great place for a night out, good service and food. Not amazing but definitely worth the price. Great play area too

Nice quick breakfast - very good value. Would prefer my coffee served in a cup that’s not chipped on both sides - couldn’t be bothered to complain but will recommend the cup is thrown away. Amy was most helpful.

Came in last minute for lunch as we didn't have a lot on today. But I tried the new Southern Comfort atexas toast and it was the best thing I've eaten while put in a while. We'll worth a go. Top notch

Very plesent, meal most enjoyable

Lovely breakfast, quite empty pub as early morning so hard to judge atmosphere. Varied menu, plenty to choose from. Front of house Amy was lovely.

Really lovely food, great service and welcoming environment. Would highly recommend for a decent cheap meal and drinks. Menus updated frequently and offers on particular days which provide really good savings.

One of our favourite places to come for food with the children

Booked a table for 12, was seated quickly and food come out all together, had one person allergic to fish and that plate was brought out with a marker to say. Great customer service.

As always, relaxed atmosphere, friendly staff and good food!

Great service very pleasant made sure everything was perfect for us

Brought our child to the wacky warehouse to play, we was served by Amy who was very polite and helpful made our experience here enjoyable! Amy spoke about the new menu that we tried out it was delicious and will definitely be back again soon! (Oh and the signing was beautiful).

Great food,had a roast with a drink for £10,really tasty.

Really nice pub food, with a friendly service. Quiet, tidy and clean

Great experience, we were served and looked after by Amy who was lovely and welcoming. Food was brilliant, we went for breakfast. Nice and cheap. Thank you Amy!!

Amy and team have been fab, made us welcome. New menu is nice, plenty of variety.

Our kids had a lovely time and Amy and Sophie were very friendly and was very helpful explaining everything that I was not sure about also explained about the summer holiday deal which is very good value for money. I will definitely be coming back knowing we will have another lovely time.

Always go to Hungry horse pubs for breakfast, never had a bad experience, lovely reasonably priced breakfast, fast service, friendly staff (Amy, Steph) and clean environment. Large car park suitable for a van.

Jay sorted the 8 of us a nice table & attended our every need, nice food, good price, who could ask for more, brilliant

Good quality and price, brilliant service from Jay who was really polite and made us feel very comfortable.

Very nice food, big plates, very filling, good prices and very good service fron Jay!

Everything was great at the soft play area but felt sorry for the young woman (Holly) working in there rushed off her feet doing everything on her own.

Lovely food and great value, definitely worth the trip. Would recommend

Jay was a lovely waiter and very attentive

WOW! The minute I walked in I got this rush of nostalgia. Being a late 90’s kid, the whacky warehouse pub vibe was a huge part of my childhood. The atmosphere here was brilliant almost like stepping back in time! The staff are as friendly as anything and the food was superb! Honestly surprised it wasn’t busier! We’ll be coming back for more.

Nice food, service was quick. Jay really brought the place alive with his humour and quick service. With staff like Jay I'm sure we will be back soon.

Had a lovely meal today woth my fiance was served by a lovely woman who made sure our meals were okay and we had everything we needed the pub was lovely and calm food was great value for money will be visiting again very soon

Really enjoyed and the staff are very helpful and the food was really lovely

Me and my family had a lovely full English breakfast here today great service great food and a lovely atmosphere at a really good price would highly recommend

My friends and I make the effort to go to this pub at least once a month, since it's close by and the food is fairly decent. However on this particular occasion we were ID’d for our alcoholic drinks, which we aren't usually ID’d despite being regulars, so naturally our IDs weren't out at the ready and we had to dig through our bags to retrieve them. Yes we should have had our IDs ready, but the staff member rolling his eyes whilst huffing and puffing felt extremely rude. One of our friends didn't have our ID so understandably, was told they were allowed to drink alcohol despite the fact we were all 27. But we said that was fair enough, just the law. We apologised for not having ID and returned the drinks that the one particular friend had ordered and ordered a pint of coke instead. However, despite complying to the instructions of not to drink alcohol and returning the drinks, the member of staff (who I believe was called Jay) was incredibly hostile to us. His tone was very aggressive and he warned us that if he caught our ID-less friend drinking he would refuse to serve us, which felt very unnecessary considering we had been so compliant up to now. Jay was rude, aggressive and seemed like he wanted us to kick up a fuss. I understand completely not being allowed to drink without any ID, but I felt like there was no need for his tone and attitude and how antagonist this member of staff was. We tried to move on from it and enjoy our meal but the staff was staring at us the entire time and made us feel very unwelcome, even after we ordered numerous nonalcoholic drinks. I understand that laws and regulations must be followed, however I don't think there was any justification for how rude and impolite the staff was and I really hope the hirer ups consider providing more training for him as he clearly has no people skills.

Food great as always our servers amy and jay excellent

Another visit to this pub, Jay was brilliant always so polite and friendly with us! Thank you!

It’s been a very nice experience our waiter is very helpful and has made this a great experience

Long wait in between courses considering the establishment was pretty much empty. Wouldn't recommend lasagne or Bolognese off the kids menu as both were very rubbery. Staff friendly and inviting.

We visited this place on a Saturday afternoon. We sat down and was not approached by a member of staff at all. We are aware we can order at the bar or on the app, but I feel it's always nice to be greeted and have that human interaction. The place was completely empty and we still had to wait over 45 minutes for our main meal. The dish I had (chicken sandwich) was nice and cooked well, however my daughter's pasta and Bolognese was awful. It was dry and tasteless. The lasagne was rubbery and the vegetable lasagne was tasteless and rubbery, also. I wouldn't recommend this place and I won't be visiting again.

Staff member jay was very polite and efficient.He was taking orders serving at the bar and cleaning up after customers. Other than a staff member bringing food out jay was the only staff member we saw from the time we got there and until we left

Went for a party and everyone was really great it all went very smoothly and everyone was happy as ever!!

Great service from Sophie and Amy very friendly and efficient xx

We had a fantastic time for my daugters 5th birthday party! Amy and Sophie were amazing party hosts! The only thing I'd say is, the timings for the party online say 2hrs and the actual party time is an hour and a half, this was mentioned to the hosts and they've brought this discrepancy up with the management. Overall we had a great experience thank you 😊

Me and my hubby, came for a quick dinner after shopping. Meal good value for money, both had Thursday super specials chicken new yorker lovely but needed a little more bbq sauce. Service with a smile from Kate and Nic 😊

We went here for a family meal, and we have been many times before. Jay (especially) and the rest of the team were very good, friendly, and welcoming. Service was good and very quick. The choice of food and the food itself was good and tasty (with the exception of one meal, which may have been an addition to the menu and was very bland and considering the elements of the meal I would have expected it to be very tasty.....and neither did it 'sizzle') What lets this place down is the lack of care and investment from Greene King. The whole place needs a refurbishment, there are large patches of wallpaper and paint missing, the tables are patchy from being so old, seats broken and patched up, carpets etc. This is definitely not a reflection on the staff that work here, they do a great job, but the fault of the venue, which lies with the brewery.

Lovely service from Jay and the team. Food was brought out quickly even though we were a big party. Excellent value and very happy. Looking forward to coming back

15 of us came for my sons 16th birthday. Age range from 10 months to 65 years, everyone thoroughly enjoyed their meals. The food came out quickly, staff were extremely friendly especially Jay who served our table and also did the booking over the phone. All the food was delicious. We were given a secluded area where we didn’t have to worry about the younger children bothering other diners. We come regularly and service is always too notch. Couldn’t recommend highly enough

Star of the show today JAY the absolute legend was our server today, bought our food out promptly starters first and then the mains and then desert all perfectly times , while juggling other tables, this guy obviously has some experience in waitering tables as he left no table without service from what I could see, on a busy Monday evening aswell, checked to ensure our food was all okay. Compliments to the chef also as stake was very tasty and cooked perfectly. Thank you

Lovely dining , Jay was warm and welcoming. Deffo recommend :)

We’ve become quite the regulars at The bridge builder over the years, we go there once or twice every month & go there for birthdays, Mother’s Day, Father’s Day, Christmas, anniversaries, because we love it so much. All of the staff, the food and just the setting is brilliant, literally can not fault the place. Well done to everybody that works there for making it such a lovely place.

The food here is your typical pub food but nicer. The staff are friendly. The thing that let's it down is the decor. Big rips in booth seats and really quite unattractive

Nice breakfast would definitely go back They do need more staff to save customers looking for the ones that are there but overall it was lovely and staff were friendly

Great experience, no issues. Joy was brilliant.

Food was lovely, we were served by Jay who was exceptionally helpful.

Jay was great today and prompt and attentive. Responsive to any requests. Great food.

This was our second visit and both times we have had a great time. Both times the food has tasted great, the chicken was juicy and flavourful and the fish was cooked well too. Jay made us feel welcome both times we’ve come and his service is fantastic! We will be back again

Jay served us was a lovely guy food arrived promptly and my son took a shining to him (jay) he was great with my little lad, never let down when we come here for food