Brewers Fayre Tudor Rose in Cheshire West and Chester

Arrived in the bar - no one in sight! Waited a while eventually lady arrived and served us. Took a drink into the restaurant. Went to order our meal and drinks. Cashier did not listen to my choice of wine and served a wine I did not want!Had to ask again! Steak meal was apparently excellent! My katsu chicken goujons arrived looking nothing like picture on the menu- overcooked and no garnish! Ordered a Cadbury Caramel nibbles dessert with chocolate flake - what arrived was a completely different and contravened trades description!!! No flake not a caramel nibble in sight just four chocolate buttons! If someone had said sorry we’ve run out of flakes and caramel nibbles I’d would have understood - but to treat me like an idiot and pass off the dessert as it was, was a disgrace! Get a grip ‘chef’ and own up to your problems! All in all a very average meal. Fortunately we are only passing through and wont return!

Went for dinner here with friends after a day out at Chester Zoo. Staff were friendly and welcoming. Menu was a little basic but food standards and presentation were very good. I had the gammon, which was juicy and flavorful and served with two lovely fried eggs, grilled tomato peas and chips followed by a quite large ice cream sundae. No complaints here

Lovely pub, good food, good staff, grate Guinness! We was staying in Caxton wood hotel, but the food was rubbish and very expensive and so was the CANS of Guinness, so we went to the Tudor rose, we had a lovely time, I had the chicken burger, side of onion rings , and my wife had the gammon, 2 pineapple, it was all grate and we will defo be back soon, And maybe stay in the premier inn attached instead of the McDonald Caxton wood hotel that is simply a rip off!! Thanks to all the staff at the Tudor Rose!!

Superb carvery , everything fresh and piping hot , can't understand why it wasn't busier , maybe because we arrived at 1200 , but can't stress this enough really really really good

Had a lovely lunch at this restaurant with family on Fathers Day. Carvery was tasty and plentiful and the chocolate brownie that I had for dessert was amazing. Service very friendly and welcoming

Was able to fit us in staff very helpful and cheerful Food was delicious,great choices Refill drinks Clean and tidy,everything you could ask for

Went here for some quick and easy and was not disappointed. Staff all very polite and helpful very friendly and great help. Keep it up.

A huge thankyou to Rose, Ali, Macy, Carol and Aydee, from The Tudor Rose Brewers Fayre, Parkgate, for helping to make a special night on Saturday 20th April into an extra special night. My niece and her fiancé who were celebrating their engagement, along with the rest of the party were so very grateful to you all for the way in which you welcomed us and helped us in every way possible. And in doing so, insured that the whole evening run smoothly and was a great success. May I also take a moment to thank the chef and kitchen staff for the delicious food. A huge thankyou once again to all at 'The Tudor Rose' for you have definitely earned this 5🌟review.

Helped us out as a fairly big group when other lactation cancelled. ALI was very friendly and accommodating! Had a super meal and great table location. Recommended for good service and good location and service.

A great little spot for lunch. My wife and I just had a lovely lunch off the 2 for 1 menu. £11.49 for a Gammon with egg, pineapple & chips and a fish and chips with mushy peas. Well cooked and fantastic value. Service was friendly and welcoming

I brought my husband here for his 60th birthday, we had a lovely meal. My husband had an upgraded mixed grill and it was cooked to perfection. I had scampi and chips and it was lovely. My husband had a good bottle of Malbec red wine only £15 . I had unlimited refill of earl grey. The chef even came out to talk to us and he was really friendly. The two ladies serving and doing the bar were lovely and helpful (Mandy and pip) . The supervisor Ali was also nice.

We visited this pub on 11/4/24 for our daughter’s 16th birthday. The meal itself was at best average which i can accept from a Brewsters Fair pub. What I can’t get my head around is the way I assume what could only be the manager of the establishment thinks it is acceptable to treat the poor young girl who was working on the till. We were stood in the que waiting to order when this so called manager tried to humiliate his staff member in front of the customers. You could see the girl was probably only in her late teens and the way he raised his voice and tone in front of people is in my opinion bullying!! She was so nice and remained professional at all times but you could tell she felt embarrassed and intimidated by the jumped up little manager. A few customers commented on this. All I can say is if it was one of my daughters the chap wouldn’t be walking again never mind working!!

Went for a table of 3 and was told there had no tables available even though the place was empty and booking online was still available very disappointing would of give no stars

We went here for a drink and found the bar was closed and we had to go to the food area for our drinks.The place wS empty and we went to sit on a 2 chair table to be immediately told that if we were not eating we had to go into tge bar The place was dark and there wasnt a soul in there.We have never been treated like this ever and will never venture back. Train your staff to have some common sense!!!

Called in with my husband on Wednesday, the staff member called Lol always looks after us, knows all the regulars and she is a credit to the Tudor.

Came here on 25th March as a family member wanted to go there for their birthday, and it was all last minute - personally I wish we had not bothered....the service was OK, however the food was awful.....Chips were not advertised as quadruple cooked, however that would have been incorrect (unless multiplied by 3), they were basically cooked to within an inch of total destruction, and the onion rings were not much better, they had certainly seen the inside of the fryer on a few occasions...a couple of the party ordered steaks (2 of which were medium, and both came totally different, with 1 being more rare, however they did change it)....overall the food was worse than average and very small portion sizes....there are better places that charge the same price

3 family members, lunchtime. Food of low to average quality though the staff very friendly, the decore could do with a spruce up, seating a good shampoo, the table tops a re varnished or some nice mats to hide scratch marks. Disqappointed, as the Tudor Rose at one time was a more up market venue

Mother's day with family is fabulous when I don't have to cook and I'm spoiled. The steak with a wine sauce with purple sprouted broccolli followed by a Cadbury chocolate sundae, absolutely delicious. My family opted for the carvery, always on a Sunday with triple chocolate sundae. I'll try that next time it looked scrumptious.. Thoroughly recommend tudot rose.

We visit this restaurant often, regular. But our last 2 visits have been disappointing. First I will say is that that they are short staffed and those that work there are so friendly and polite and work damded hard to please every one. Food, we ordered mixed grill the rump steak I could not cut with the knife, let alone chew it !!, gammon was grizzly and chewy, never been one this before. Our last visit we ordered stack burgers, I ordered mine without sauce and gherkins they came with both of them so sent back, long wait for mine to arrive back , my partner had finished his meal my burger was dry, rubbery,tastless, just like it had been put in a microwave

We go to the Tudor Rose fairly frequently because it’s a reliably good and accommodating with the kids. Plus Brewers Fayre send good offers if you’re a member. The staff are all really helpful, especially Ali who always goes above and beyond. Will be back again soon!

Absolutely lovely place to eat. Food is delicious, staff are friendly. Ali couldn't do enough for us. Very friendly and attentive to us during our stay

Enjoyed the Fish and chips today off the 2 for 11.49 menu. Food was excellent, great service, and great value for money. Also had 2 desserts to finish...excellent...We are going again tonight for the festive Christmas dinner, and very much looking forward to it. Excellent staff, Ali today was excellent, as are all the other staff who have happily served us in the past.

Excellent place, staff friendly and welcoming, service and food couldnt be better, have already booked for next week

A lady called Ali (I think) approached us very cheerful and helpful. We had a early tea 5.45 pm and the meal was piping hot, taste was lovely and the deserts were delicious. I would certainly recommend the Tudor rose for value, cleanliness and friendly. We will certainly travel from North Wales and visit again, definitely recommend.

I have never been one to write reviews until last few months when been asked. We came for a friends birthday one Tuesday evening and was looked after by Sally and Ali. These two ladies were so attentive checking everything was ok making sure our drinks were topped up, even the birthday boy had a little present left on the table. We all had different items from the menu including steaks and mixed grills, even had a gluten free friend, we were very impressed with the gluten free menu and she even was able to have desert which doesn’t happen all the time. We all look forward to coming again very soon.

Had breakfast here and was taken to our seat by the waitress who was called Lol she was very friendly,our breakfast was really nice and piping hot,Lol came back to us to see if everything was OK with our breakfast which I thought was very nice,will be returning.

We had a very pleasant night the food was nice and served nice and hot. And the staff were very very nice and helpful. The pub was very clean and well decorated.. Would recommend it. Thanks to all the staff

Was fantastic food and got looked afta by lol she's so kind thanks so mutch keeping us happy. She gos out her way to speek to us and give us wat we need😊😊xx

Stayed in the local area for a family wedding and decided to pop in for breakfast as our local brewers fayre do an amazing brekkie so thought this would be the same. Unfortunately how wrong was I. The blonde lady who served us was rude, and it seemed like we were a burden to her coming in for breakfast at 10am. Even though on the website it says breakfast is served till 10.30 weekdays. I would have scored a 1 but the food was lovely and hot. It was such a shame the server seems to lack customer service skills and make us feel really un welcome. She seemed more interested in getting breakfast off and away rather than letting us eat our breakfast in peace.

We were coming back from a family holiday in North Wales and passed this little pub on the way. Myself and my little family stopped here for some dinner. We were greeted by Ali at the host stand who was warm and welcoming and explained everything about ordering at the bar for our food and drinks. She went away and brought my little girl some colouring packs and crayons to keep her occupied while we waited. Ali then took our order and explained that the kids 3 course meal works out cheaper, she was very knowledgeable about the menu. When the food came out it was very hot and tasty and we all enjoyed our meals and puddings. We can’t wait to come back again on our way to our next holiday. Thank you Ali for great service a real credit to the businesses

I’m not one for often leaving reviews but just wanted to say what a credit Lynne is to your establishment, My partner and I were just passing through the day after attending a wedding in the area for a quick bite to eat before we headed home. Food was lovely and served promptly, the trio of pies and the chicken & ham hock pie. I was so impressed with Lynne, she was informative and enthusiastic on our arrival and both endearing and polite, fantastic friendly service without being overly intrusive, thank you, it did not go unnoticed!

I have been coming here for several years, usually for lunch. Everything has been really good until there was a problem with the credit card I used to pay with. It failed twice on contactless and twice on the PIN number. I was told they had been having problems with their card machine but they had not put a notice up to tell customers that it was cash only. I had to go back to my table to get my wallet and pay in cash. I had exactly the same problem the month before when I did not have enough money and had to use a debit card which did go through but only on the second attempt. I got in touch with Brewers Fayre HQ after both problems but have heard nothing back at all. I used the card in question immediately before and after both occasions and I must emphasise there is nothing at all wrong with the card I used on both occasions. It went through on contactless first time on each occasion as it should do of course. The staff were at all concerned about the problem, they did not offer to try to do anything about it, they merely asked me if I had another card or enough cash to pay the bill. It is obvious to me that there is a fundamental problem with the link and no one has bothered to try to put it right and that is completely unacceptable. It is obvious that there is a problem with the card processing at this particular restaurant and, for all I know, with the whole Brewers Fayre chain. If I hadnt got enough money or another card I do not know what would have happened as I would not have been able not settle my bill on the two occasions. They were just not interested in helping me nor did they put up the notice I have not referred to above. HQ were also not interested as I have not had a reply from them. I find this very disappointing indeed. All the more so since I had no negative experiences with them in the ten years I have been a patron. I do think the staff at the location should be better trained in dealing with this sort of happening as it has left a rather sour taste in my mouth. Equally, HQ staff should be better trained to deal with this as getting no response at all is not good for customer relations. The food and drink is excellent but the customer service leaves a lot to be desired. .

Wen nt here on the way home for a meal after a trip to the theatre in Liverpool, we were asked if we wanted to eat in the restaurant or the bar, we opted for the bar, selection of beers was very limited with mostly lager type of beers available very disappointing, food selection was typical pub grub tasty and plenty of it after ordering the food arrived quickly and was good and hot (it wasn't exactly busy being a Wednesday at 6 o'clock)The atmosphere was somewhat lacking and the music was a little too loud to allow for relaxed conversation, the barman seemed like it was a bit too much trouble to be pleasant

Great value lunch time menu. Friendly and prompt service. I had the fish and chips and my partner had the Cheeseburger. Both very tasty.

Paul the Lad on the bar was great....not seen him before but he served us with a smile and was fast and efficient.will definetly visit again.

My review has been given 5 stars because of the waitress called Aydee. She was so helpful and went out of her way to help my friend and I. If it hadn’t been for her the review would of been a 2. I can’t fault...

Had a very lovely meal here. Food was hot fresh and very well presented. Staff were all welcoming and friendly. Our daughter is a fussy eater but staff bent over backwards to make sure she ate and they made a fuss of her as it...

The food was not that appetising service not too bad. We also had breakfast which was very disappointing. Limited choice, only fried eggs even though a choice had been advertised. The buffet food and been standing for a long was not fresh,would not eat here...

Disappointed with carvery. The server was excellent as were the very sparse staff. The gravy was like water and some of the veg not very good. Mash and roasties were fine. It was difficult to balance plate as no where to put it whilst serving...

From the time we arrived to the time we left every member of staff was happy and friendly. Aydee was especially helpful offering to help carry my drinks etc and nothing was too much trouble. The fish and chips was cooked perfectly

We called in with our 2 grandchildren initially for a drink, possibly food as there was an offer on. It was about 1pm We've never been to this one though pass it several times weekly. When we went in we went into the bar side......

I arrived late on the 30th of august @20:57 expecting the restaurant to be closed the staff were so helpful and being so tired from a long day I cannot compliment the staff enough. The on the 31st I arrived from work at a reasonable...

Booked a table and they'd seated us by a open door which looked at on to the main road. When we asked to be moved they said they'd only got one table at the back available (which was puzzling as there were several other empty...

Terrible attitude, will not be going back! The is the second time we have gone here for breakfast in the last couple of months and I can safely say we will NOT be going back. The blonde woman who works there is so abrupt and...

Second time visiting here for breakfast, shocking customer service. Very unpleasant welcome by the lady was on reception, not sure how she still got job here?! We rang and ask for book the table about 9:30 am and she said we finish breakfast 10:30, as...

This has to be one if the quickest restaurants to get food! All the staff are "really" friendly; made a week working away; pleasurable, if there is such a thing! Thank you!

Friendly staff, delicious food, short wait time. Asked for the vegan burger but without the vegan cheese. Was very impressed that I was offered real cheese instead.

Disappointing, arrived at 15:00 on Sunday to be told there was no Sunday Carvery. It was not even busy, ordered off main menu three pie meal whilst it tasted nice the serving was bizarre with the pies placed on the smallest lumps of mash and...

Grill chef certainly knows how to grill, steaks ,gammon chicken etc all cooked to perfection fresh and juicy ,service very good indeed friendly and fast service without rushing you ,will definitely be back

We have never known such quick service at a Brewers Fayre. Our meals arrived very soon after ordering and were well cooked, hot and very tasty. The staff were lovely and looked after us very well and made the occasion special for us.

I stayed at the Tudor Rose last week. The service was excellent and the staff were really professional. Please pass on my special thanks to Terri and Lol. A real credit to the Tudor Rose and the Premier Inn brand. Thank you.

Dropped in spontaneously to treat my son to his birthday tea along with his Nan. Once the staff realised it was his birthday they blew up balloons and gave him a birthday postcard. The food was lovely but a special mention to Ali, Kate and...

Just had my 60th birthday family meal here. Excellent staff, good food and service at a surprisingly low price for a party of 16. Set aside a great little area for us, and sorted the seating arrangements. Will definitely look at returning for future family...

We had the carvery it was the best we had tasted in a long Time...the chef was so accommodating and a great sense of humour....robbia the lady who served us was fantastic nothing was too much trouble...this will be our regular place from now on...wonderful...

Lovely relaxing location for Sunday Lunch Carvery. Robbie, who served us at the bar and table was exceptional and took extra care looking after us. Fully recommended for quality, price & service ! Many Thanks :-)

Super friendly staff, lovely food and great value. We booked for 20 people to eat at the Tudor Rose the night before our wedding as we were getting family and friends together. We booked online for the table, they put us all together in a...

Great service as always. Made a real fuss of the birthday boy much to his dismay but everyone else joy. Thanks to Toria, Alex and Ali for their attentive and friendly service

I booked our table in advance - it is a very easy process. I did request a table in the conservatory which we were fortunate to get. The menu is very varied and in fact my partner and I chose from the daytime menu -...

Beautiful food, and the same for service. Food was very tasty, and perfectly cooked. Very reasonable pricing, we thoroughly enjoyed our meal here, thanks 😊

Absolutely fantastic 😊 The staff were so helpful and friendly and the food was delicious. I would highly recommend

Great food with lots of variety. Friendly staff and nicely decorated eating environment. Would highly recommend.

This was a great place for our business lunch. Nothing was too much trouble and everyone's dietary needs were catered for. The Pub is under New Management and well worth a visit.

Hi. My Brothers and I visited your restaurant at Parkgate Road, Wirral, Ledsham, GB CH66 9PD. On the 27 April 2023 at 12 00 hrs And was very disappointed with the lack of information. We were shown to our table and left sitting there for...

the food here is very good value for money we all enjoyed the meal we had the food was piping hot plenty of it nice and tasty i have said before what makes this place is the staff great service they cant do enough for...

On the way home from a morning out and popped in for lunch at the Tudor Rose. Staff were very attentive, nothing was too much trouble. Food was lush, will definitely be coming back. Thankyou Tudor Rose:)

Just driving past amd called in for a quick lunch. The staff were lovely and we really enjoyed our roast dinners. Will definitely stop here again next time we're in the area. Thanks

Probably the worst dining experience I have had in the 66 years of my life ! Booked a table for 9 people at 7.45pm arrived to be met by a pretty hostile disinterested lady on reception....who continued that way throughout our visit. Was shown to...

Food very good value and was OK. Cleanliness of table poor, sticky in places! Staff were generally quite unfriendly apart from 1 waitress at the end who cleared our table and was chatty. You get what you pay for I guess if you want a...

We came and had breakfast last week the service was excellent we were served by a lady named lol, my partner has allergies and lol catered for this accordingly giving access to all the relevant information which meant for a very pleasant and non anxious...

Came for breakfast last week, was served by Lol- I have allergies and was given all the relevant information needed and made to feel at ease about food preparation etc. food was lovely, service was excellent- will definitely be back.

Visited here with work mates for our lunch which we do quite a lot now, such good service and just want to say a big thank you to the women called Lol great everytime we visit she’s always the first to greet us and look...

Stayed a couple of nights here, staff very friendly and polite especially the lady called Lol she looked after us the whole time and was very accommodating and made us feel very welcome. Somewhere I’d be definitely visiting again after how I was looked after!😊

Came for Mothers Day with my family, excellent service, really tasty food. We had the carvery. All staff were proffessional and helpful. Special mention to Sarah who really made our visit special. ☺️ We will definitely be returning. Thank you

A lady called, Lol was the waitress took our order, my partner has allergies and we were promptly offered the allergen information , the restaurant was very busy and she appeared to be on her own, but nothing was too much trouble at all,all in...

My friend and I go to the Tudor Rose every Sunday for a lovely chicken cob salad. The staff are very friendly and are always very attentive with us...... we have our wine glasses all ready on the table from the lovely Ryan, and then...

We have become regulars here. It's a lovely place to go and not far from where we live. The staff are friendly and always helpful. Our server Sara was lovely, she greeted us with a massive smile. The food is always lovely!

Such a shame as we normally like Brewers Fayre. Sat at the table for over 35 minutes before going up to the bar and discovering there was no table service! Perhaps tell the customer before they sit!! Urgh. Asked for a Madri as it was...

Wasn't greeted just asked if booked. Saif no so was told what table number ,wasn't shown to table by what I presume is a manager as she didn't have a uniform on Blonde lay late 50s early 60s. Very unfriendly and almost unapproachable. Went or...

Popped back into the Tudor Rose this week on the way home for a quick lunch and again great service and great food Met by Sara who again was very polite, professional and welcoming and was shown to my table (50) the young lady Kate...

Came in as a family and was greeted by our host Mandy, she was so welcoming and made us all feel welcome. We were shown to our table and given a table number. Went to the bar to order, Ryan was so nice and made...

Went for a family meal, booked online and asked for a table with easy access due to mobility problems. Given a table with easy access and near to the bar. Food was really good, each diner had different meals and each meal was excellent. Staff...

Myself and my fiancée deserve lovely meal in the restaurant which is tasty. The staff Alex and Sara was helpful and friendly to us on serving food and ordering it. The food was tasty and spot on very hot and lovely. Drinks refills was helpful...

This was a late Christmas dinner for me with my family as I work away at sea. The staff were amazing in making it as special as possible. They were all friendly and extremely helpful with organising it. On the night the food was lovely...

Booked in advance as there was 11 of us. When arriving we did get a little lost but staff in the bar area pointed up is the right direction, we were quickly sat down by the manager on shift, Sara. Sara was great with the...

We all had different meals which were all delicious .Have been here several times and have never had a bad meal . The staff are friendly and very helpful.

After being shown to the table (not the cleanest and the hair on the salt cellar), we selected our food and went to order. Thought it was strange that the family in front of use at the bar said they wouldn't bother and left,we soon...

Just come back from our evening meal out and what a very pleasant experience it was From arriving and being met by a young lady at the arrival desk We were shown to our table in the conservatory were we looked through the menu and...

We’ve been coming here for many years now. It’s nice to see the place busy and lively again after a slight blip during and after covid mainly struggling to find staff. However now they are up to full staff and it’s back to it’s old...

Christmas lunch was tough Turkey, bullet hard sprouts, cold carrots Mixed platter was crusty and dry, very unappealing Christmas pudding was hot and tasty, best part of the meal by far Gas was gone so no lemonade to make a shandy. Coffee machine In broken...

Over an hour wait for food with no explanation and a pretty empty dining room. When asked where our food was a staff member took 15 mins to find out. Was told there was a problem in the kitchen. The staff did not inform anyone...

Stay well clear absolutely rubbish food wouldn’t even feed it to my dog!! Staff are rude place is dirty

The customer service and quality of food and drinks at this pub restaurant is from the top shelf. The staff are all brilliant, which is why we keep on going back to the Tudor Rose.

We had a family Christmas meal pre-booked including all our menu choices pre selected. After waiting 75 minutes we still did not have our food despite progressing it. We eventually chose to leave and eat elsewhere. The restaurant appeared to have no organisation and we...

Was the worst service we've received for a while. The lady that served us was dismissive and not particularly friendly and really needs to find another job. Could clearly be heard moaning to other staff about working and showed no service skills to us whatsoever....

It's been many years since I went to the Tudor Rose Decided to go for lunch today. Food was good, nicely presented, the food was hot and served on a hot plate. Staff are great, engaging and friendly Will visit again, I won't leave it...

Been to the Tudor Rose on several occasions and have never been left feeling disappointed. The staff who work here are very attentive and care about delivering top notch customer service. Ryan and the team are faultless and work extremely hard. Food is reasonably priced...

We visit The Tudor Rose on a regular basis as near to where we live. Ryan the manager is a credit to the place. Through covid and still seem to have a frequent turnaround of new staff, but always friendly and professional. The pub and...

I would like to say a BIG thank you, especially to RYAN along with his staff for wonderful service. Ryan always goes above and beyond to make out weekly visit memorable... Personal touch as they always know what we want. Although they are busy always...

Visited on August BH at about 3pm for Cavery Decor: Tired and old fashioned - old fashioned wooden tables and chairs Manager friendly Chef - in charge of Cavery - came across very grumpy and unfriendly Chose Roast Turkey - he said thre wasnt much...

Been tonight for the half price burger offer, food was excellent and the staff were lovey, working very hard as the were busy and seemed to be short staffed. Also great to see the bar open again