Based on 668 opinions finded in 2 websites
Based on 668 opinions finded in 2 websites
Opinions
Visited Monday 17th June in a party of 7. Fantastic service from the man (sorry, I didn't see his name), food came quickly and was hot and delicious. Reasonably priced too. Children's menu was just £5.99 for 3 courses and they could have rump steak for main. One of the children with us had the steak which was perfectly cooked. Thank you.
Freers . 2024-06-23
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The food was excellent. The staff were very friendly and helpful. I enjoyed my meal and had a very pleasant evening. Great venue.
Jarrod H . 2024-05-15
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Came here mainly to wear my twins out at the indoor play centre which they loved 😁 Abby was helpful and brilliant as always
Richard A . 2024-05-15
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Went here for lunch with friends and booked a table ahead. We were shown to a table in a dingy corner which had already been set. We asked if we could move to a table under a window - the waitress proceeded to remove the cutlery and serviettes from the table and plonked them down in the middle of the window table - so I had to set it myself. On a nearby table was a family with a young baby and all through our meal the waitress was chatting to this family and picking up the baby and walking about the restaurant with it - she was also joined by a male colleague who did the same. It distracted us from eating and I didn’t feel it acceptable behaviour by members of staff where other people were dining. The food however was acceptable for what it cost but it is unlikely we will return because of staff behaviour.
Sandrita16 . 2024-04-26
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The service and ambience is excellent. Clean and accommodating, particularly of mention, Pushpa. Been coming for various meals and such for many years and will continue to use as excellent and convenient venue.
Brian P . 2024-04-25
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Great service by Abby and food was tasty. Will definitely come back again soon. Chicken was moist and ribs delicious and tasty
grahamp655 . 2024-04-06
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Pushpa was amazing,she couldn't do enough for us when we needed to change orders last minute for the kids,friendly,kind and smiley,just what you want when going for dinner
Resort22201144510 . 2024-04-05
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The service provided by Pushba is simply the best. Always smiling, friendly and happy to sort out any issues, she is simply the epitome of excellent customer service and the Old Brickworks are very fortunate to have her as an employee
Jpgilmartin . 2024-04-04
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One of a few places we like for an unplanned tea out. Friendly staff often still busy at tea time even after the meal deal has finished at 6pm. We often get a Shari g platter but discovered there are other meal deals on different days! It is suitable for families but imo in the bar area which we prefer conversations can get a bit leery for children - but that depends on your personal standards I suppose.
jacky h . 2024-04-02
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Visited today as a family of four with two kids, the food used to be good here but it’s massively gone down hill. The fajita burger looked like a child’s portion, the smallest soggy burger with a tiny bowl of chilli and about 8 nachos. I actually laughed when it arrived, £13 for that! The mixed grill wasn’t medium as requested and the kids pizza was the size of my palm. The tables and chairs are tatty and at £4.50 each on top for the play gym it made for a very expensive meal out for rubbish food. No one expects that much with a brewers fayre but come on at least lower your prices to reflect it. Oh and two of your waitresses collided knocking mayo on to the floor, one of them rolled her eyes. Said something sarcastic before flouncing off and leaving the other poor girl to scrape it off the carpet! Wont be returning.
Emma W . 2024-04-01
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Busy, short staffed, and amazing. Under the circumstances, it should have been a long wait grouchy staff, but it was completely the opposite. Well done guys you certainly put the customer 1st! Food was delicious!
Greenston . 2024-03-30
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Pushpa was 10/10 so helpful and accommodating. Brilliant with the kiddos, lovely service. Great play gym area for the kids. Thank you
Molly I . 2024-03-28
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Me and my friend always go there for dinner, we all love it. Last time we met Ms. Pushpa, she is very helpful we had a great time.
Joe L . 2024-03-23
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We was served by pushpa today she was really nice and fast food and drinks service a catered to ours and baby’s needs. Very friendly and welcoming
Jake R . 2024-03-22
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Pushpa was our server today and I couldn’t fault her, very happy and friendly, great service, food was fast fully catered for
Chloe I . 2024-03-22
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The food was lovely and the staff was very friendly, especially Pushpa, she was so friendly and helpful. The food was hot and tasty.
vivian h . 2024-03-21
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I reviewed this place in the past and gave it 5 stars. Sadly, the level of care by staff and the quality of the food have deteriorated and it is now, in my view, better to avoid it. On entering the restaurant we were ignored by staff even though several were there. I had booked a table in the window; previously there had been two tables there but another able had been squeezed in so we were uncomfortably close to other diners. Ordering at the bar was not easy because the girl there could not understand basic English despite clearly being a local girl. We opted for the fish and chips, which were poor. The batter was wrinkly and the fish inside dry, while the chips were almost cold. The spoons for tea and coffee had not been properly cleaned and I had to go and ask for a clean spoon. One of the waitresses was very pleasant and it is because of her that my rating is 3 stars rather than the 2 stars which would have been well deserved. Sorry to see a place for which we had some affection go down like this. We won't be going again.
apromuso01 . 2024-03-21
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Very friendly staff , all very welcoming. Pushpa and Emma were outstanding. Food was always very tasty . Would definitely visit again 5⭐️
Chris B . 2024-03-20
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Excellent service and very friendly. Good food and quick service from Pushpa. The food I had was warm and tasty including the excellent caramel apple Betty
Dennis S . 2024-03-20
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The staff were amazing polite friendly and helpful I would definitely eat here again the staff pushpa and emma were fantastic
Sean F . 2024-03-20
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The staff are very nice and helpful, especially Pushpq, she is lovely and patient, and help whenever she can. The kids play area is nice.
Andy B . 2024-03-15
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Pushpa gave us a 5* experience with excellent cocktails and delectable food alongside a hospitable and friendly service.
Kristal I . 2024-03-15
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Well we stayed in the premier Inn for 2 nights and ate in the brewers fayre next door, the food was cooked to perfection nothing was a problem to make our meal and visit satisfying big thanks to Paul and the staff worth the visit
Nab1uk . 2024-03-12
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We went on Sunday 3rd for Sunday lunch. The staff were extremely nice to us and all seemed in good spirits which we don’t always find while dinning out. It was our first visit and won’t be our last. They even sang happy birthday to...
Jason K . 2024-03-06
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Lunch with family, several of us chose the carvery. One of us has coeliac disease, so medically needs gluten free food. The (gluten-containing) Yorkshire puddings were immediately adjacent to the roast potatoes, so (although two separate sets of tongs were available) customers ahead of us...
stormno . 2024-02-25
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Used to visit here nearly every weekend for a carvery and so my children could play. Mentioned it to family and it ended with our Christmas dinner booked here. What a disaster Christmas dinner was. Waited around half hour for the starters to find out...
Kimberley A . 2024-02-24
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The food was amazing I had the chicken and ribs they were melt in the mouth and the jam rolly Polly is so good the staff are so friendly Nic is so helpful and will do all she can to make your visit the best.
Brenda1957dog . 2024-02-17
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We want for the unlimited breakfast, lots of choice continental, and full English, unlimited drinks too, the staff were lovely, our server was nicola/ Nicole? She was lovely and friendly ,but professional also, the restaurant was very welcoming and clean , would definitely recommend it...
Odyssey25672436653 . 2024-02-15
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I’ve never been out for a meal before and been so disappointed. First of all staff at this place are so slack. There is no customer service whatsoever. There were 4 adults and one kid at our table. One of us ordered the fajita burger...
Chelsangelsutcliffe . 2024-02-11
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Sarah, the chef was absolutely amazing and so professional! We enjoyed every minute and will recommend to family and friends xx
Dani E . 2024-02-11
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The food was terrible after we waited 50+ minutes it wasn't even busy. That's not even the worst part the lady working used some absolutely horrible language when talking about her collegue. The person on the bar was friendly that's all I have to say...
Simon H . 2024-01-29
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Family outing to this pub,a cold day but nice and warm inside the pub.I had Fish and chips and it was very good,a shame they dont remove the skin though.My wife had the Carvery and it was good but it wasn't hot enough.Had some sweets...
cookyphil . 2024-01-23
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Regularly visit The Brickworks with my friend and in an age where customer service seems to be sadly lacking I have to give a big shout out to Pushba who always tries and usually succeeds in giving fantastic friendly customer service. Always a happy smiling...
Jpgilmartin . 2024-01-18
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My friend and I are regulars for lunch and a pint or two and we always enjoy the food and beer. Special mention to the lovely lady who often serves us who I believe is called Pushpa. As long as its not too busy she...
bussey2 . 2024-01-16
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Nice, relaxing family meal this evening. Thank you to Sheldon and the team. Lovely warm, cosy environment too. Big thank you!
Joanne S . 2024-01-12
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Quick service, nice kids play area we did not use this time. On the menu all pub classics and starters. Easy access, kind service.
Toms E . 2024-01-05
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From the moment we arrived there was issues. This was Christmas Day lunch and I would have guessed first sitting. We had been in before hand spoken to manager and explained that we had an autistic child with us who had severe melt downs and asked if it was possible to sit next to play area so if they got overwhelmed they could burn of energy. This was agreed, however she was not in and this information had not been passed over to staff on the day. Within 10 minutes the fire alarm went off without warning. One of the staff said it was a test, again would have been nice to have been warned, later they said it was not a test. Then they brought us an order for to redo our order as they had lost the one we sent into them. Then we’ll still eating our main course , they turned up with our desserts. Over all very bad experience, the food was not worth the cost we spent. There was a number of other customers who were not happy either. One of the managers said he would sort something out but vanished when we were leaving. Would have to say worse place for Christmas meal. Would not be going back here for any special event if ever go back. There lack of staff did not help. There was only two staff that seemed to help and one was the lady servicing the meats and the one manager. The other staff seemed to have not idea what was happening.
grahambS5063UX . 2023-12-25
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Friendly staff. Good service. Tasty pub food. Good value for money. It was very cold though, no heating on and we moved mid meal from an outside wall to a table further in. No time for a leisurely coffee needed the car to get warm again.
peakbogtrotter . 2023-12-19
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We’ve visited here twice this week. Breakfast and Sunday lunch for 9 of us. Breakfast I have to say was one of the worst I’ve had. I chose the all you can eat continental. The only problem was for £7.99 there was not much to eat at all. Some cold dry croissants , 2 pancakes, some bread and 2 muffins. No yoghurts and fruit salad was chopped apple and orange. No staff to help. No cutlery, really poor. Sunday was a 3 course festive menu. No pate left, Christmas dinner was turkey with hard or mushy veg depending on what u got and soft roast potatoes. Ordered sherry trifle Sunday which sounded lovely but was awful. Hard to decipher what was what as all mushed together. No taste if sherry and the fruits were obviously a frozen mixed fruit which were very very sour. Couldn’t eat it. All in all very disappointing for the 9 of us.
692beverleya . 2023-12-17
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Booked Festive meal for a family get together 19 off us this is something I do every year. When I booked I asked if the playarea would be open (yes) so the children could go and lay for a hour before we ate. We arrived...
Princeandprincess14 . 2023-12-15
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Walked in for a nightcap. Disinterested service at the bar, not one of the tables had been cleared of glasses, food, snack bags. Food dropped on the floor had not been cleaned up. Asked about breakfast the following morning. As we were staying nearby, we...
zapata9 . 2023-12-15
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Best steak I have ever had alister cooked it to perfection all staff are nice and friendly will be back
dawn c . 2023-12-03
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Nobody was there to seat us when we arrived, when we were seated there wasn’t enough room at the table and it hadn’t been wiped properly. The cutlery was dirty. There was nobody to serve the carvery and a queue had formed behind me by...
Nomad02078738610 . 2023-11-26
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Great customer service from Sammy; nothing was too much trouble. It was busy but service was great and no real wait for food. Food was tasty
Claire K . 2023-11-25
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Really no attention from any staff, even the simple courtesies, more concerned with talking among themselves about their shifts. Restaurant could be really quite nice with a quirky layout but looks and feels tired. Meal wasn’t very well presented, thrown in the plate which confirmed...
BasingstokeDaddy . 2023-11-12
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Nice pub with soft play for the children so you can sit and relax away from the restaurant. Good music and lovely staff - Pushpa goes above and beyond to create a nice, welcoming environment.
Charlotte C . 2023-11-11
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Have been coming here for two years and the staff and food are absolutely fantastic. Thanks to the staff both out front and also in the kitchen.
F6470AUmarkb . 2023-11-10
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We were a party of six and had an enjoyable meal here. Welcome was friendly and service throughout are meal was efficient. Whilst all our meals were good, some were better than others, the gammon steak and fish pie being the favourites. Also decent quality...
Michael B . 2023-11-09
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Had a mixed grill of the menu and the steak was good to perfection by the kitchen manager Michelle would highly recommend.
PatrickM4969 . 2023-11-06
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First time visiting as we had a 33% voucher. Had sharing platter, garlic bread undercooked, every thing else all fried together and overdone, mushroom, chicken onions rings, Mac and cheese bites. Would not choose again. Mains fish and chips, fish had skin on and batter...
Helen T . 2023-11-03
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Nice place to sit and relax with free WiFi, unlimited refills on soft drinks/tea/coffee and cheap food too. Staff member Pushpa was lovely and friendly:)
jesspS3618QA . 2023-11-02
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Pushpa was amazing! So helpful and accommodating with our order, such a great member of the team. Food was lovely too!!
courtnee b . 2023-11-02
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lovely food, lovely staff, no complaints from us. The chicken and ham pie or the smothered platter are a total favourite of mine. i know Pyshpa has worked here a fair few years now and she always has a big smile and a few kind...
Lisa G . 2023-11-01
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My mum works at old brickworks and she is the best out of everyone there. The staff is good and the play area is the best
Lacey H . 2023-11-01
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Service was slow it wasn’t even busy, cold food, never asked if everything ok, wasn’t busy yet had to wait at bar for ages, dirty glasses everywhere our food plates left after eating for over an hour. No toilet paper in holder on floor. Staff...
kirstyb76 . 2023-10-30
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Great play area and fantastic value for money on food and drinks. Really friendly staff, especially Pushpa who was really helpful and informative.
Neednot . 2023-10-20
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THIS PLACE HAS IMPROVED A LOT IN THE LAST SIX MONTHS. ALL THE STAFF WERE VERY PLEASANT AND ATTENTIVE , ESPECIALLY PUSHPA WHO HAS BEEN THERE A NUMBER OF YEARS AND IS VERY KNOWLEDGABLE. THEY HAVE A GOOD MENU,AND THE FOOD WAS NICELY COOKED AND...
Carol B . 2023-10-18
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Amazing service by Pushpa, always serves with a smile and is very friendly and approachable.the food was really nice aswell
Izabella W . 2023-10-13
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Excellent service, 30 in our party celebrating a 70th birthday, aged from 2 to 92. Victoria took our orders at the till, she was very knowledgeable about each meal knowing about all the options. The meal took about 30 mins to be prepared and it...
joanne o . 2023-10-07
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Thank you to all the fantastic staff at The Old Brickworks for a delicious breakfast this morning. The service received from Catherine was outstanding, compliments to the chef for a perfectly cooked breakfast.
Watsons2014 . 2023-10-06
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We went today for dinner. The steak was amazing it just melted in my mouth. Big shout out to the chef Craig. Would highly recommend. The rest of the staff were amazing too.
paul r . 2023-10-01
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Excellent value. Good food, well served. Good staff, especially Pushpa, who is always smiling, always under pressure, always willing to help.
JustinMCase . 2023-09-30
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Called in for a solo working lunch. 1st time visiting. Lovely food, friendly staff. An especially great service from pushpa. Lovely lady who couldn’t do enough to help and was super friendly!
Clint H . 2023-09-29
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We come here very often with our children and love the food every time amd the service is always great and welcoming especially from Pashpa who always goes above and beyond to make our time here comfortable and stress free bringing our drinks to our...
Natasha F . 2023-09-28
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Excellent bar service from Pushpa very professional and friendly.. highly recommend a visit either for a drink a or snack
Odyssey35139292809 . 2023-09-22
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Had a lovely experience, both food and service was great from pushpa :) had the play area all to ourselves too
Toni M . 2023-09-20
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Had a lovely dinner and had the kids play centre all to ourselves. Pushpa made us feel really welcome and had a lovely time :)
Dave K . 2023-09-20
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Pusbar works very hard at here job. Always smiles and helpful in her job.benig come here for years . Drink and food always like coming here.
F1921QCpaulc . 2023-09-15
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Called in today for a few drinks after work. Great service on the bar as always from Pushpa. Keep up the good work.
A C . 2023-09-15
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My friend and i had a lovely lunch here today. Nice friendly staff who couldnt do enough for us, especially Pushpa. The food was nice and hot and had improved from earlier this year. There was a nice atmosphere, just a shame there was not...
Carol B . 2023-09-14
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Visit this place regularly after work, the beer is reasonably priced and the food is good, Pushpa is a top barmaid
Lee H . 2023-09-13
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Amazing service by Pushpa, she served us with a smile and even came to see if we was happy while we was waiting for our food to come. The food was really nice and the play area was great for my 18 month old
Izabella W . 2023-09-09
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A Bad experience from start to finish , plus the food was dry and over cooked, The staff were not much better,
christinetL4757BW . 2023-09-04
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Disgusting experience, wanted medium rare steak for it practically well done. Manager was rude, ignoring guests, shouting on phone, laughing at me and my family on the way out, being completely unprofessional. Brought my food back swinging around her face breathing all over it, probably...
Chelsgoodwin24 . 2023-09-01
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Great food and friendly service. Pushpa was on her own on the bar but served with a smile 😊 Emma always helpful with our unusual requests.
Michelle H . 2023-09-01
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We came for lunch and had the family deal for £18 2 kids 2 adult meal They were very short staffed and there was only Pushpa behind the bar taking food orders and serving drinks. She was fantastic at dealing with a busy queue really...
Helen M . 2023-09-01
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Fire scran was so fire like actually fire loved the eggs and the hash browns were mid but still smashed 6 in so fire.
Harry N . 2023-08-27
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Great food in a lovely restaurant. The staff were very friendly and extremely helpful. Special mention to Pushpa and Emma who went above and beyond.
P6493XSjillg . 2023-08-24
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Stayed at the attached Premier Inn which was great. Enjoyed breakfast served by a lovely lady with black hair and a fringe. She was fab. Good choice on buffet and only issue was I couldn't have a cappucino but apparently the machine was getting fixed...
Sarah S . 2023-08-23
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Thank you Pushpa for your service and hospitality under pressure, awesome you went out your way to ensure my food was served promptly even though the establishment seemed to be under way staffed👌
Y J . 2023-08-23
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I have to say the customer service at the Old Brickworks is exceptional. We had a wonderful time with Pushpa who went above and beyond to make me a special drink! She was such a lovely woman and really made our day by taking the...
KTS_92 . 2023-08-20
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Such a lovely staff member named pushpa severed me today. A great help in all aspects and made me feel very welcome. The food was really worth the money. Highly recommend
Emily Louise D . 2023-08-18
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I am a regular customer and was served by pushpa. It was a really good service as always 👏. The food is good and the prices. .👌
Hiran P . 2023-08-18
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Very nice food, good range of breakfast from bacon, eggs, pancakes’ , croissant cereal,and fruit friendly and helpful staff all you can eat breakfast 🍳 sorry it was too nice to even think about taking a before picture ,so have afters 😂
Chantel L . 2023-08-12
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Had lunch with family,very good service,food was ok. Had a gammon this time,wife had fish n chips. Very nice lady pushpa was serving us she’s a right laugh she is.
Ranidora . 2023-08-10
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Decided to come here for breakfast this past Wednesday as a bit of a treat as a family of 5 with 2 small children. Been previously and was pleasantly surprised by choice and quality, alas this visit wasn’t the same. Seated by a young blonde...
Chris P . 2023-08-06
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Went with another adult and 3 children. My friend ordered fish and chips. The fish batter was uncooked thick and gloopy. The waitress was polite and offered to comp the meal. As we were going to have a dessert, she gave the option to have...
Micheala H . 2023-08-04
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Incredibly disappointed with this place. I used to come here regularly and enjoyed it, it also offered a great place for little ones to blow off steam in the soft play and playground. Whilst the soft play is still okay, everything else ranges from subpar...
Glenn T . 2023-07-31
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We are regulars here, we all love the carvery and can’t wait to have to have it it is served by the lovely Sarah.
B9033OEchloec . 2023-07-30
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Food was great and the service was even better. Took my grandma and 3 kids for dinner, the children loves the play area. When we went to order our food and drink Pushpa was so warm and friendly, she went above and beyond to make...
lisawP4453QA . 2023-07-27
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Pushpa and the other staff members were really friendly. The food was really nice and quite big portions
Izabella W . 2023-07-27
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Went to brickwork for breakfast this morning with my friend & her children. Breakfast was average and to be honest not alot of choice. But what upset us and made us feel unwelcome was a member of staff constantly saying we have to stop walking...
Jue S . 2023-07-25
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Poor service the young lady running round saying horrible things about customers was vile. The food was dry overcooked and flavourless when I told the waiter they said "I don't know what you expect". Won't return
Dale W . 2023-07-19
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I came to this establishment in January for business, on that occasion the overall experience was disappointing. On a return visit today for snacks and drinks, I found the bar staff to be very welcoming especially after a hard days work. It was a really...
carlwL9070VM . 2023-07-07
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Very disappointing. I ordered the fish and chips at 6pm and by 7pm the food had still not arrived. The pub was not busy when I arrived. After chasing up the missing order it finally arrived 10 minutes later. The chips were burnt to a...
Ella G . 2023-07-03
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Called in for a drink after work and was welcomed with friendly faces. Brilliant service from Chloe and Molly on the bar. Will definitely be returning!
F1921QCpaulc . 2023-06-27
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Me, my two boys and partner fancied a to pop in at the old brickworks and can I just say the service and all round hospitality the staff showed was second to none. Just a special mention to Pete who was our server making sure...
TyroneMash . 2023-06-27
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Came for a family meal and food was great and arrived quickly food was hot and deserts was delicious, great value for money
samantha200311 . 2023-06-22
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We come here regularly for breakfast with kids! Pete and Vicky are always amazing with us! Lovely place and beautiful food!
716helenay . 2023-06-21
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Amazing cavalry on Father’s Day all family enjoyed super service we had breakfast and lunch and both were superb
Gemma J . 2023-06-21
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A lovely place with a nice relaxing atmosphere. The food and coffee is always delicious and it's always service with a smile from friendly and approachable staff
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Ordered food via app, stated that food would be 13 mins which is fairly normal. 20 mins later it arrived COLD after 3 mins still waiting for 2 extra slices of toast we ordered we chased this up to have to ask again, 10 mins later toast arrived COLD, asked to speak to manager that didn't seem concerned he had a complaint, he said there running 25 mins behind although on app it was taking about 13 mins, told him food was cold another excuse was there short staffed, couldn't really explain why we had to wait another 10 mins for our toast other than that there short staffed, only thing he offered was a FREE drink which you actually get free anyway with the refills. If there was a zero star I would definitely put that. Will not be returning here again, absolute shambles.
6 Opinions
Was poor when ownership changed and then improved in the second half of 2023 however went downhill again just before Christmas and just tried again today for 4th time and no better, cheap sausage and spam used. Sausage, Spam and Tom sauce consisted of 2 sausage, 2 slices of tinned oblong spam and a smidge of tom sauce, £3.90!!! A spam on it's with 2 small slices of spam £3.10!!! You mainly tasted bread. No point mentioning the other disappointing butties the team had. Time to change again.