The Picture House in Leeds

Make sure you take ID in now at all costs for a child! Apparently this is common practice now to ask anyone for ID even a child that is 12 years of age. Then when actually challenging this get asked to leave the premises and refused to offer a refund for drinks purchased. Absolutely shocking customer service from the female staff member who then refused to advise of what the complaints policy was told to 'look online'. Not sure where the customer service training is that is offered but absolutely terrible! When asked who the area manager was told they don't give this information out. Absolutely shocking!!

Great pub and friendly staff. Always quick service.

Went in for breakfast but there were no eggs and two more hash browns are no consolation

We ordered pizzas and watched them in the countertops waiting to be delivered. After over 5 minutes I collected them myself, I asked why they’d not come to our table. I don’t know was the reply. I asked a member of staff who was the duty manager?? I am one of them he said , so I told him of our situation. I also mentioned I’d seen him and a colleague on their phones at the food station. He told me he didn’t like my attitude and walked off . Customer service is obviously NOT a priority in here 😳

This was a most disgusting experience.The food was plastic four pieces of scampi.a few chips d some mushy sloppy peas £8.35..The noise was unbelvable it was like being at a football match.would never set foot in this establishment again.compleet waste of money

A plate of 4 small pieces of scampi, 7 1/2 chips lukewarm from frozen and watered down peas. A pint of coke that smelled like cat piss all for £8.34!!! A bargain, if you have never lived on a parallel universe then you have to visit the place to experience it. It’s a must place to visit in order to know what to avoid in life at all costs!!

I like it, it's a good atmosphere. You can sit with children without problems, there is also a smoking area. you can sit on the front or the back or up wherever you want.

Great place and busy.. prices are good, and there is a roof terrace too! Small space on ground floor outdoors. it's a spoons, and a good un!

As spoons as spoons is no complaints

3.80 a pint of stella...need i say more? Staff are friendly.....food always looks nice. Great place to stop for a few

cheap and cheerful can't knock a wetherspoons for value

Great value food and drink in a historical setting

Overall quite a nice Wetherspoons. Burger was nice, but very small. I got the Double American burger and it was around the size of a double cheeseburger from McDonald's. It was tasty, there just wasn't much of it. The pint of Guinness wasn't anything to write home about. Not quite cold enough, and generally tasted a bit flat. The staff I dealt with were pleasant. Something that does need addressing is the large amount of dust on the lighting and fixtures above the bar. Not just a little, but it was very thick dust, to the point of falling off. When it does so, it will go straight into someone's drink . It is nicely decorated, but they decorations need to be cleaned. The rest of the pub, including toilets seemed reasonably clean, but the fixtures above the bar were something else. Service was pleasant and the food arrived within a few minutes.

We use the app to order and it makes life very easy. The food is good value (the pizza is fab). Can't really fault it for the prices they charge and the endless refillable hot drinks

Fish and chips were great friendly service

Today Thursday Feb 6th I visited Morley Weatherspoons for breakfast. Despite not having been for approximately 3 weeks it's generally easy without prejudice of which table is where of specific table numbers However of my own recall as a customer today I told the till staff the table then furthermore of it's number changed to a different available one I then found this table the wrong way around that when the Serving staff then brought me somebody else's good order very obviously for 2 people clearly not myself my table number was not identified clearly to a lack of overall staff knowledge of processes for them this is simply overlooked then another staff attending my table asking if I'd finished of no reason at all clearly unnecessary they should put their time into structured training resource to achieve improved customer service appearing to be a set ideas model also of frequent different staff and managers means high staff turnover and staff retention, not necessarily fit for purpose and standards at the Wakefield town centre Weatherspoons of staff shortage and dishonesty advertising and falsifying of the media claims of Covid pandemic furlough to all they're employees agreement that was not the case as a proportion of whom spoke out probable against their contractual human rights choosing to do so of whistle lowing that happens in most companies

The food is good but a bit expensive for what it is very good atmosphere staff are very good so I find they are always on the go this pub in Morley leeds is always busy the drinks are cheap

It seems health and safety are a thing of the past in the past the picture house morley it's acceptable to sit your small child on the bar and chat to the bar staff who all seemed to think that this is the norm .never have i seen this anywhere else.

Great pub, plenty of tables, friendly staff, very roomy inside as by the name it used to be a cinema back in the day.

Always a busy place in Morley and Just can't complain about the price and social atmosphere.

Great atmosphere and beer is cheap food also not bad

Really busy and bustling bar, a great place for drinks

Breakfast was very cold bake beans felt it was not even cooked I go twice a week this is the worst I had very disappointed

Desayuno completo. Bacon, huevos, setas estaban tibios rozando el frío. Salchichas y frijoles calientes y tostadas flácidas. Dos tazas de café fueron los únicos positivos.

Great place definitely going back

Así que fuimos a Wetherspoons en Morley a las 2. 35 y se encontró con el gerente que gritó 1 bebida y los últimos pedidos a las 3 (muy agresivo) por lo que le pregunté sobre el sitio web y 9 am hasta las 11 pm (en una reclamación. Manner ) y ella respondió su elección de pesebres y el sitio web es s**t (muy agresivo de nuevo) también diciendo mi freind parece un hombre de carretera Estaré llevando esto más allá ya que es repugnante la forma en que nos hablaron

Love this place, my wife and I are regular visitors, always welcoming, friendly staff and great service. Keep it up guys 👊

Muy buen personal contento siempre dispuesto a servir. Gran selección real de ales. Buen ambiente con un montón de personajes locales.

We regularly visit The Picture House and rate it very highly. Sure, it's due a refurb (and will get one soon), but what makes it is the staff. They are friendly, always helpful, and make you feel "at home". Morley is a great town and Spoons made it better. One negative: the Beryl Burton display says "Ay lads!" using southern pronunciation. It should be " 'Ey lads" or better " 'Ey up lads"!

Great selection of real ales, Grace is a brilliant bar maid and remembers what drinks you have and always pleasant and happy to help. Only downside is heating needs turning up in winter.

Called in for a quick beer with my partner, I noticed there was a staff member from the Wakefield spoons, now one of the team managers at Morley, I spoke to her and she basically just ignored me, don't think this is professional from a management member. All other staff were friendly and polite, won't go back to that venue again.

Fabulous breakfast. Great food at a wonderful price. Typical Wetherspoons - clean, warm and good toilets (unusually found on ground floor)

Good food at affordable prices staff friendly helpful

Good establishment food was good can't go wrong for price too staff ok and clean too

Nice Wetherspoons in the heart of all the shops.

My wife and I are regulars at Wetherspoon both in Yorkshire and Lancashire so we know what to actually expect from food served . After visiting The picture house we will never eat there again. Food served was tepid at best my wife's food was cold. Even after we complained the wrap was returned just as cold. Full refund given but never again.The excuse proffered was "well it was not the normal kitchen staff" Is that a good excuse for poor food?

Nice place, but JD needs to heat their plates on full breakfasts.

A comfortable and welcoming pub. Very friendly and attentive staff, quiz night every Monday and I have never been disappointed with the food and drinks, which are of course all reasonably priced.

Lovely building, good service. Rooftop terrace to sit out on when weather is fine. Drinks prices very reasonable.

Down to earth establishment Like it

Was looked after by a lovely young lady called Emily. She was courteous and cleared my table promptly. Didn't have any food, but it was a great atmosphere.

The place was clean. The food came out quick and hot, all tasty too. Staff are really polite

Drinks with mates....it's a Spoon's 🤭🤭🤭

Just looked tired could do with a face lift, food was quick but on lite bites only fried stuff!!

Went in about 8pm and the ladies toilets were disgusting. Cubicles - no toilet paper (went in 4 before I found some), toilet paper all over the floor, toilets blocked etc. I know that a lot is down to the customers, but it should still be sorted. The chart said they'd not been cleaned since about 3.30

Yet again cold food just not acceptable

The Ladies toilets were discusting.

It's looking a bit worn down these days. The coffee machines only partially work, and have been for the last year or so. It's fine for what it is, but used to be much nicer. Update 2024- coffee machines still don't serve mochas!

Niños corriendo salvajes, padres no molestados, y el personal no molestado, y es un caso de limpiar sus propias mesas. Necesitan más personal para controlar lo que pasa, los baños son una vergüenza, es una pena que pueda ser un buen pub.

Well run pub ,hardworking staff.

Fast and prompt service even though it was full when we got there. The food was hot, fresh and delicious. We ordered (on the picture) the burrito bowl, chicken curry with coconut rice, haloumi cheese, brianni and samosa. We also had desserts but didn't take a photo. Apple crumble with vanilla ice cream and brownie with ice cream. They were also very delicious. It was busy and noisy atmosphere but everyone was keeping to themselves, no unnecessary shouting or screaming. The only issue I had was with the toilets. The floor of one stall was really dirty. I am hoping they got to clean up at more quiet time.

Good breakfast at a really good price. Service is quick and unlimited. The drinks refill is a bonus.

It was what u expected to much shouting and swearing and food wasn't all that good cheap and cheerful

This is the worst wetherspoons I have ever been to it is full of druggie alcoholic types is dark and dirty inside perfect for the weird chav types who live round here the food came cold beer tasted flat and watered down wouldn't reccomend to anyone reality it needs shutting down😡😡

Me and my partner go in on a regular basis, when in town. We were in last night 30/08/24 and noticed Andrew the manager literally working with all the staff, serving food to customers, cleaning tables and acknowledging customers. I myself was a manager in retail and worked with the staff. It is great to see a manager getting stuck in with staff and not , just giving orders out like most companies do. Great respect for him. And all staff are good workers.

Very much enjoyed it here, lovely staff and friendly service

Otro viejo cine retomado por la cadena Wetherspoons y convertido en un pub flagelando comida y bebidas baratas a las masas. Solo queríamos un descanso rápido para tomar una copa, así que nos abrimos paso en la entrada a través de los tesoros de fumadores y borrachos moliendo fuera del pub como moscas en las cabras de un perro. Era bastante sombrío por ahí y estábamos contentos del aire más fresco dentro del edificio. Estaba ocupado, era duro, no era acogedor. Pedimos unos refrescos y nos instalamos en una mesa. Y una mesa que no había tenido una toallita en semanas aparentemente. No fue nada agradable. Aún así, cogimos esa bebida, la bebimos y salimos del lugar como curry vindaloo a través de un colon infectado.

Decore is lovely. Very busy. We found it difficult to get a table big enough to accommodate our group. Small inside with extensive rooftop outdoor seating and also ground floor outside seating. A shame they haven't a roof over the roof top seating as it was too cold when we there and would have given the place more warm comfortable seating. Food tje usual Weatherspoons microwave style food as we are accustomed too. Drink and food very reasonably priced. Food not as warm as id expect. Paid parking quite close to the venue.

Came in ordered an eggs benedict and american breakfast. Eggs benedict borderline , had a very slight run from the eggs . American breakfast had rock hard eggs so sent back for a English large breakfast. When that came the bacon looked like it was raw , hard eggs again and one mushroom. Could jot be bothered complaining again as hungry and the staff attidutes were horrendous. All walking round like they could not give an arse. Mouths and faves looking like thunder. Really bad experience today

Rude as hell waitress! She made a mistake with our food, didn’t have the decency to apologise for HER mistake!! Turns out it was another tables meal! No sorry, after very bluntly, telling me that I was wrong and this is what I ordered, I knew (obviously) what I had bloody ordered!!! All she had to be was sorry! Shame really as the food was lovely….. Once I actually got what I ordered!!!

This is a great location. Good parking behind the building and very cheap pricing compared to other locations. We went to 4 spoons while visiting from Canada and this was the cheapest with all locations having different prices.

Was a nice pub I do like it when there toilets are on the ground floor food was nice

Very nice place good service thanks

We come here often and service is usually great. However today we came, we ordered a chicken basket with chips, as it’s a bank we would completely understand if the kitchen took a bit longer to get the food out but they were spot on. We were sat on table 20 ( the booth right opposite the kitchen) and saw our food sit for 13 minutes, it was only when the Chef asked a server to bring over our food that it got to us. Upon arrival we expected some sort of decent apology but he just stated that there was a “mix up” and walked away. Unsure of what the mix up was when we saw him obviously ignoring the pass to clean tables, food tasted stale and was very disappointing. Will be weary about returning for food.

Average ... Coffee/Tea machines more needed and it's scruffy inside.

Nice 'spoonz' with the usual fare...friendly staff & quick service and a cracking balcony area for the sunny days!...

Great food ,Great service, Great prices 👍

All the staff were very helpful and friendly 😃

Like ALL Wetherspoons- Top Class.🍻

Entered the venue and as there were 7 of us we were moving tables together- the young man Aidan was so delightful. He cleared the table, cleaned it and asked if we needed menus etc. Such a lovely young man and never stopped clearing and asking customers of they were OK and needed anything. Lovely young man- credit to the place, not seen this and we come to this venue regularly

Grubby, dirty women's toilets. Grubby pub

Understaffed, when food was served it was going cold because it had been waiting at the serving hatch for over 10 mins , poor service as staff were very slow or talking to each other instead of serving food, very disappointing

A good place in the centre of town

Popped in after not having been for a while. Staff were friendly and drinks cheap. Shame it was so filthy. Food and rubbish all over the floor. Sticky tables. Piled high with plates and glasses. It wasn't even busy and you can see why.

As always great value for money 💰

Got accused of doing drugs in toilet. Couldn’t believe it.

We ordered a so-called "gourmet" Tennessee burger and some loaded fries. The burger, when it arrived, was TINY. Two smashed, overcooked patties in a small bun. I've heard of 'shrinkflation', but usually that occurs over time and is barely noticeable. This minuscule offering was significantly smaller than the equivalent at other Wetherspoons branches we've ordered from in the recent past. It was dry and unpleasant. The loaded fries were soggy and hardly 'loaded' at all. We left most of them. Wetherspoons' consistency is one of the reasons we have eaten at their restaurants quite regularly, but this branch really let the side down. The waiter didn't ask us how our meal was at any point, so there was no opportunity to raise our complaint at the time.

Came in and ordered drinks on the app specifically asking for straws. Received no straws and was told to go to the bar to get them which turned out to be a lie - no straws in sight. Also had no ice which would be nice to know.

Bit dissapointed with breakfast, cold bacon egg shell in my eggs. Other than that clean environment and pleasant staff

Good food well presented .. hard working and friendly staff, always happy to help ..

Food came out cold, beans were freezing bacon inedible, toast might as well of come from the freezer. We sent one of the breakfasts back because of how cold it was and came back out just as bad. Unhappy experience overall. I'll return. Just not for breakfast! We explained to the manager how unhappy we were with the quality of the food and she just said I'll let the chef know.

Not been here for over a year, but it's just as bad as it was before. Filthy uncleared tables. Very definitely a DIY approach to clearing tables. Staff could give lessons to Victor Meldrew in being miserable. Toilets disgraceful, broken locks. Carpet no longer has a pattern, it's so dirty. Bar staff have no idea who is next at the bar, just serve the person in front of them. If Carlsberg did pubs, even they wouldn't manage anything this bad. Needs to be deep cleaned, and staffed with people who take pride in their work, not the lazy uninterested staff there.

Wetherspoons used to be the place for cheap and cheerful food. Now it's just cheap. The burger was tiny and the loaded fries where not loaded more sprinkled on.

Sausage and mash, definitely a favourite

Horrible place, cold food, tables were filthy, full of drinkers at noon on a saturday, staff all disinterested....will not be visiting again

Food would have been better if it was hotter.

We didn't have anything to eat as we just went to meet friends. Staff are really friendly, and the best thing is there is toilets on the main floor, so there is no going upstairs, lol. This was our first time here, and we are planning another trip here to try the food. Parking not sure as we have a blue badge, so we can park anywhere within reasonable walking distance so maybe check before going. I think there maybe another entrance but not sure. Will update this once we have been again

Make a mean ham n mushroom pizza

You get value for money here. I've never sent a meal back and the cost has never broken the bank. I will be back 😀

First time eating and definitely being returning,good food nice staff usual spoons set up

Nice and cheap but customer service is not very good but they are polite and get harassed by people selling stolen goods

Large venue, plenty of seats and high ceilings, usual spoons food and good service, anf freindly staff

Spot on, good value by today's standards, polite staff, good service.

Called in for breakfast, the only thing wrong was the pancakes on my american breakfast was cold.

Every meal in witherspoons is always cold so won't be eating there again but the beer is always cold

Usual average Wetherspoons no frills, all fine, however the “bleeper” they have now for the app orders is massively annoying, they really need to think of an alternative.

Food was fast and good only thing was no mushy peas had to have beans instead

It was very busy so staff under presure, but they did their best. Would like to try again when quieter.

Nice place for a meet up, but gets busy which is a good thing.

Loose handrails on steps going in,ladies toilets not flushing properly,also gents toilets not flushing rights ,urinals out of order this place needs shutting down and a thorough overhaul,everywhere is dirty.