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3.9

Based on 2.462 opinions finded in 4 websites

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Nº 2004 in 3097 in Leeds

Nº 243 of 353 British in Leeds

CUSTOMERS TALK ABOUT DISHES WITH..oilsausagecoffeeburntoldbeautifulpaypiefishladycakefriedmustbuttercookedcurrycodbattered

comment_iconOpinions

Edit: Sadly the quality of the food has dropped significantly, such a shame Lovely fish and chips, it always feels like a treat when you can sit on the wall on a warm day to enjoy them.

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John Parkin . 2024-10-22

MORE AT Google

We visited on a Friday lunchtime, and arrived before opening. We Were acknowledged immediately and were let in and shown to our table for a short wait until service started. We ordered two pensioner meals(available from 60 years of age) and the food was delivered promptly and piping hot. We both started with garlic mushroom, which were of a decent portion size and were delicious. We also both chose the regular fish and chips which comes with bread and butter and unlimited tea. The fish was particularly delicious, with lovely flakes of haddock and a perfect light crispy batter. I finished with a fruit crumble and custard, which was also very nice and a huge portion too. The staff were warm and welcoming particularly our server Emma, and the lovely young man who let us in early,and took time to chat as we left. All in all a lovely experience, highly recommended. We will be back .......soon!

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Clive Worsnop . 2024-10-18

MORE AT Google

Absolutely fantastic bang on every time

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Craig Hall . 2024-10-12

MORE AT Google

Fantastic - very, very tasty food

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Deborah Holden . 2024-10-08

MORE AT Google

Excellent fish staff very friendly and helpful. We only went to take away but was not disappointed. Would definitely go again

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Linda B . 2024-10-05

MORE AT TripAdvisor

I took the batter off the fish and ate the fish. I binned the thick greasy batter and horrible chips. It was my first and last time there . Thankfully the portions were small.

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Tony Harupa . 2024-10-05

MORE AT Google

Well, this used to be OK but when we went we had to wait because apparently they don't have enough time to clean up so don't have any fish ready within an hour of closing as they are cleaning ready for closing time. Fish obviously red hot but the chips were pale and soggy as well as cold!

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four1cl . 2024-10-01

MORE AT Google

We thought the coke was expensive, it was only a can and for £3.50 a bit expensive however the fish and chips were very tasty.

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MRS . 2024-10-01

MORE AT Just Eat

Best fish and chip restaurant by miles! The food is great, served piping hot and perfectly cooked. The vintage special is really good value - not much more than our local takeaway, and a great choice of starters and puddings included. Best of all, the staff - all totally professional and genuinely friendly. Abbie and Emma in particular are brilliant; we've visited a few times now, and they know what we want before we do! Absolutely first class!

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Sheelagh Robinson . 2024-09-29

MORE AT Google

.i orderd a large fish & regular chips,i got a normal size fish mostly batter & i got a lage chips,not worth the money this time,delivery kept changing the time

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Cherrie . 2024-09-28

MORE AT Just Eat

Fish and chips have really improved again over the last couple of years and great service from Emma today

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Jay Linz . 2024-09-28

MORE AT Google

Really enjoyed my fish and chips I would recommend them to others you won’t be disappointed.

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Anne . 2024-09-28

MORE AT Just Eat

Best fish shop in morley, great fish and chips.

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Mandy Watson . 2024-09-27

MORE AT Google

We ordered the special, Plaice, salad and chips. Service great, food lovely.

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Chris Wren . 2024-09-27

MORE AT Google

Really good, was a tad cold when we got there. First lot of coffee was cold but was quickly rectified. Forgot to take s pic as I couldn't wait to get stuck in 😃

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Valerie Bedford . 2024-09-27

MORE AT Google

Over expensive for average food and restaurant cold servers lean over diners and tables not set after last customer

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Wendy Taylor . 2024-09-22

MORE AT Google

The finest tasting fish and chips. Go try, you wont be disappointed

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Richard Coley . 2024-09-20

MORE AT Google

Lovely meal and all round service from both Sol and the lady server.

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Brian Scarth . 2024-09-18

MORE AT Google

We went for some lunch today at the restaurant. From the second we walked in we were greeted with the most lovely server, Sol. We were seated promptly at a lovely table. He was amazing with our little girl, and even got her smiling after a nap! He got her an extra small portion (she would not have eaten a full portion even of the kids food, she’s only 9 months) and mine and my partners food was so lovely, nice big portions, the homemade tartar sauce was beautiful, just wow. It was fish&chips with a more luxurious feel. We felt comfortable and looked after. Sol&all the girls behind the bar, bringing us food etc were so welcoming and lovely. We will definitely be back super soon! Thank you :)

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emmyy cresswell . 2024-09-16

MORE AT Google

An over familiar member of staff wasn't a great start and things didn't pick up. The service was slow and when the food arrived several of our party complained about it was cold. Not a great experience and one we won't repeat. Plenty of far better fish restaurants to visit than this one

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Bryan Ferneyhough . 2024-09-16

MORE AT Google

We are weekly visitors and are always on a very tight turnaround due to dance class commitments. The food is always perfect and every week Emma is an absolute delight. A warm welcome, gets us ordered quickly (she’s memorised our order), and ensuring our food comes out quickly so we are not rushing. All done with a smile and charm. It’s always a pleasure.

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Ben Marshall . 2024-09-14

MORE AT Google

Whilst delivery was great We spent £19.04 and order was missing one of the meals.. we only received a regular fish and chips but nothing else £19.04 for a regular fish and chips is disgraceful to say the least have put in a refund with just eat.

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Charlotte . 2024-09-14

MORE AT Just Eat

Had Take away fish and chips: the chips were white and some were hard. The fish was very small like half a fish. Had to wait a long time for food and staff were nice but overworked.

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Lisa Riding . 2024-09-14

MORE AT Google

Curry was tepid and tasted horrible. The fish was overcooked and dry

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Emma Lovett . 2024-09-13

MORE AT Google

I normally don’t leave reviews but on this occasion I need to. The fish was burnt, the batter was black and the Fisk was starting to turn black and the smell of burnt batter was just wrong. I can’t believe you sent it as both fish were burnt.

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James . 2024-09-12

MORE AT Just Eat

As a Leeds Lad who now lives down South, I always tell people how good the fish n chips are in Leeds. Not any more! Absolute garbage here now. I should of taken the hint when I passed one of the staff sat on the back doorstep tucking into a Macdonalds on his lunch break! Reasonable portion for the price but threw most of it away

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David Duncan . 2024-09-12

MORE AT Google

Used to be a regular weekly stop before the acquisition by Mr. Fisher. Shortly after the change in management I took my business elsewhere as I felt the price increases were not merited given the quality of the product. (Price up, portion size and quality down are never a recipe for success!) I was nearby so I thought Id give the Mermaid another try. I had fish and chips and my wife had the scampi. The fish tasted very different to what I expect. Perhaps they've switched to cod here? Haddock is the usual fish around these parts but what put me off the most was the heavy, undercooked batter around the fish. It's not rocket science to do this right... there are plenty of top notch chippies around here that will benefit from the Mermaids lack of quality control. Reading other reviews it seems the consistency is a problem. Pricing is at the higher end too, so I'd recommend looking elsewhere for your chippy tea.

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Dominic Scaife . 2024-09-11

MORE AT Google

Went to collect my order of a gf fish and a special. Not ready when got there,the fryer couldn't read the order slip and I needed to help him know the special was not gf and the normal size fish was gf. Handover of the order to the lady wrapping it was unfortunately misunderstood. I asked for the gf fish to be placed in the plastic bag so I knew which was which! A couple of hours later I was really ill.I has been given the wrong fish. If you are coeliac then don't buy your gf fish here.

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Helen Fuller . 2024-09-08

MORE AT Google

Excellent fish and chips, superb service, staff extremely courteous and helpful. Prawn cocktail starter plentiful and really tasty. Barry & Sylvia.

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Barry Caress . 2024-09-07

MORE AT Google

I ordered £27 worth of food for delivery at approx £7.05 pm, by 7.45 not arrived, & status said delivered, however it was never delivered. Fish shop had received order, and suggested I report the non-delivery to just eat stating 'drive stole order'

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james . 2024-09-06

MORE AT Just Eat

We visited on Tuesday evening my cousin is Gluten free she ordered gluten free fish batter she said it’s the best she’s ever had she travels all over the country so well done Mermaid I had mushy peas I’ve got to say they were as good as my mum use to make we will definitely be back . The service was excellent thank you sel

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Margaret Linfoot . 2024-09-06

MORE AT Google

Outrageously good fish and chips. Huge portions of the best haddock cooked to perfection. Chips were on point. The batter on the fish was of an excellence rarely seen - faultless crispness and first class colour. Sol greeted us on entry and kindly explained the menu to us pointing out the specials - a real warm welcome. Emma looked after us from there in in and was friendly, knowledgeable, speedy and couldn't have done any more to make our visit more enjoyable. Many thanks to all the staff, both front of house and kitchen.

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David Hassan . 2024-09-02

MORE AT Google

We arrived about 4.30 on the 2nd September We asked for 2 lightly battered fish and small chips, we don’t do small chips had to have regular chips, chips were awful and fish looked dreadful certainly not lightly battered, the batter was very crispy and dark as you can see in photos I have uploaded, will defiantly not be returning, it could be so much better, great location plenty of passing trade but they need to get there fish & chips right first, frying fish like this you can understand why it is not very busy

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Angela H . 2024-09-02

MORE AT TripAdvisor

Brilliant food and environment , fish and chips the best we've had! We all really enjoyed the experience, the grandkids thought the tub and cone ice cream selection was very good Special mention and big thanks to the staff who were great.

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peter lawn . 2024-09-02

MORE AT Google

We already knew the quality and portion size is not great here, but today has topped it. Just spent £17 on fish & chips and a fish butty, and the fish in the butty was tiny, like they had fried a goldfish. The fish and chips, although a good portion of chips, the chips had loads of black bits and the fish looked like it had been fried in really old oil, the batter was practically black. Definitely will not try these again they have had 1 too many chances

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Roxanne Wilson . 2024-09-01

MORE AT Google

Unfortunately the fish was tough as was the batter. It felt like it had been sat a long time.

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Carol . 2024-08-31

MORE AT Just Eat

When the food arrived both pieces of fish were burnt. The batter was inedible, burnt and too hard to cut. The fish inside was hard and dry and inedible also. Please refund the cost of the 2 pieces of fish (£18)

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Karen . 2024-08-29

MORE AT Just Eat

As good as ever. Been going to the Mermaid for many years and was not disappointed. Haddock and chips just right with some brown and white bread.

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Paul Gorman . 2024-08-27

MORE AT Google

Lovely over 60s fish and chip special. Pleasant staff and good service.

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Joanna Donaldson . 2024-08-27

MORE AT Google

Very poor service by inexperienced staff Food acceptable but expensive Waited too long for the food to arrive Forgot about the bread and sauces Will not be dining there again

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John Learoyd . 2024-08-26

MORE AT Google

£15 Special, right state, never again

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Mods Skins & Soulies . 2024-08-26

MORE AT Google

Smallest ‘slice’ of fish in an over generous layer of tasteless batter. Almost a third of the fish I was served was an empty batter shell! The chips were also overcooked and tasteless. Very disappointing, especially considering the price they charge! I will not be returning!!

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amie Morley . 2024-08-25

MORE AT Google

Not had fish and chips from here in a while. In my opinion, they remain the best in the area. A fabulous taste. Despite recent changes (new owner, I think) they seem no different than my first 35+ years ago.

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Daniel Baker . 2024-08-23

MORE AT Google

Haven't been there for years. Restaurant clean and waitress very friendly and helpful. Downsize the portions. Went for the seniors and was tiny. Take a look at the wetherby whaler , that's a senior

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Michelle Sadler . 2024-08-23

MORE AT Google

First visit to the mermaid. Had see mixed reviews. I must say we had a very pleasant experience. Staff were friendly. Food was good and wasn't over priced. Would definitely go back

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nicky maisey . 2024-08-23

MORE AT Google

My son was recommended this place by a freind of his and to be fair wasn't disappointed. Was greeted by a lovely lady who was very polite and freindly infact every body in there was smiling. The chips were fresh out of the fryer and we were asked if we wanted scraps. Nothing is too much trouble for the staff they showed my son where the rest rooms were. I'd say it is worth the money there although some of the scraps were a bit more well-done than others that's no big deal there is plenty of seating in the onsite restaurant and there is also a bar. I recommend family's go check it out the kids will love the drawings on the wall.

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Liam Musgrove . 2024-08-22

MORE AT Google

* I have had to edit this review * Unfortunately I've had to edit and add to my review as my last experience was awful. I went last Friday at around 8 o'clock, the service was so slow and unorganised , people queuing in different directions and the staff non existent or past caring. When finally served it all felt rushed and this all made sense when I got home. The chips absolutely disgusting, half cooked and full of horrible tasting grease. The fish was awful. The pie was awful. The gravy was like dishwasher water, the peas you could chew on them and the curry was the worst chip shop curry I've ever had, it was tasteless and just had clumps of bits at the bottom when I tried to stir it but it made no difference, again watery. It was so bad and out of order I've had to change this review as I won't be going back again. It's disrespectful you charge these prices and serve such poor quality. We couldn't even get the chips of the grease paper it was that bad. It was just a mess and at £40 for everything, abysmal. - Went for the first time in a long time the other week. Woman polite at the counter and had a good natter. Food was good when we got it home , both the fish and chips were really nice and if you visiting make sure you try the curry sauce. Worth a visit for the takeaway, never been inside for the restaurant.

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Lee . 2024-08-20

MORE AT Google

Busy place. Prices are .a bit expensive

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Stephen Harrison . 2024-08-18

MORE AT Google

£2.50 for the smallest pot of curry sauce I have ever seen, disappointing to say the least the prices are ridiculous they wonder why it’s always dead. I really think they need to look at the price list it’s just too high, the food was lovely but not worth the price, one slice of bread (not fresh) £1 you can get a whole loaf shame really as it could be a great place

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Morley48 . 2024-08-18

MORE AT TripAdvisor

Excellent quality great service very happy customer. Thank you

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Anne . 2024-08-16

MORE AT Just Eat

BURNT BURNT AND BLAND, disappointing, want a refund tch

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KLacey . 2024-08-14

MORE AT Just Eat

Just home from a visit to the mermaid, my Mums favourite place to eat lunch, it was very busy in the restaurant, but was very well looked after by Emma, she always has a great smile and appears to be genuinely happy in her work, portion sizes are superb and the quality of food is consistently superb, very full when we left and my Mum and I enjoyed our visit

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Sean Brearey . 2024-08-14

MORE AT Google

The best fish and chip restaurant in West Yorkshire, today we visited the Mermaid to celebrate the birthdays of two of our lovely friends . We live in Blackpool but it's well worth the travelling time to eat the gorgeous food at the Mermaid . We all had a 3 course meal ( senior) , Which was superb , at a total cost of £ 46 + absolute value for money . Staff were excellent., tables and chairs were good , choice of menu was adequate. Only downside was the low mirror in the disabled toilets, we aren't all in wheelchairs ! Perhaps simply a longer mirror would suffice. Overall 5 stars . Well done Mike

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cliffhead1 . 2024-08-13

MORE AT Google

Must say we normally enjoy the mermaid but today was the worst fish n chips we’ve had from there hopefully it’s a one off Will say the guy serving was very pleasant.

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True red 08 . 2024-08-10

MORE AT Google

Great service from Emma and Annabelle thank you

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Gary Dale . 2024-08-09

MORE AT Google

Saul, emma, arabella wonderful staff

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Henry Evans . 2024-08-09

MORE AT Google

Everything good really enjoyed my fish lunch today and the service was great.

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Anne . 2024-08-08

MORE AT Just Eat

Brilliant service from Emma & team, and honestly best fish & chips I’ve had

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Mark Burnside . 2024-08-07

MORE AT Google

Beautiful batter, haddock happiness on a plate

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Louis Burnside . 2024-08-07

MORE AT Google

Two fish and a portion of chips to take away and to share for £16.50. Not £1.00 for fish and chips when we moved down south in 1988 but still just as good.

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David Shaw . 2024-08-05

MORE AT Google

Called in today on the way to Liverpool and can only say food was exceptional , but better than that was the first class service and second to none server came with food and held plate with a towel no fingers on plate , trained professionally and constantly asking If everything was to our satisfaction , but more than this the young waiter was helping an elderly gent outside with his mobility scooter and this was a natural king jesture. So for service forget Michelin star joints this place beats them hand down .

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Raymond Rees . 2024-08-05

MORE AT Google

Visited the mermaid for lunch with family. This is the first time I’ve been back in about 20 years of not living in the area and always having fond memories of the place it was top of my list. The mermaid did not disappoint the fish and chips are gorgeous absolutely love the batter on the fish. The staff are so friendly and it’s really clean. Would deffo recommend to anyone living in the area or passing by. Hope it’s not another 20 years until I get another mermaid !

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Roll-to-me . 2024-08-04

MORE AT TripAdvisor

This review is of the takeaway side of the business, not the sit-down restaurant, that always looks well frequented. Normally, my cheeky treat take away fish and chips. Sit in the car or outside on a bench. Usually very good, I would normally score them higher on this occasion. Whilst the chips were delicious, the fish wasn't upto it's normal standard. Hopefully, it was a one off and I can score them higher next time.

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Peter Elliott . 2024-08-04

MORE AT Google

Fabulous food. Lovely staff. Great value.

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Chris Broughton . 2024-08-03

MORE AT Google

Thankyou so much and Congratulations for the new General Manager Lee and his team. Those extra little touches have improved what was already a great restaurant. Excellent service and food. Your service is fit for a 5 Star Hotel See you again soon! Fabulous !

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Celebrity International . 2024-07-31

MORE AT TripAdvisor

Emma was brilliant. Kind and very sociable. My son John told her in the restaurant he'd wanted to give his food and service 5 stars

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Emma Cuthbert . 2024-07-26

MORE AT Google

At least they've got rid of the luxury bread board much better visit this time

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Kath Mcgee . 2024-07-25

MORE AT Google

Absolutely beautiful fish land chips and staff very friendly

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Kenneth Moore (Ken_mavic_air) . 2024-07-24

MORE AT Google

Really not good value for money. £9 for a fish! Seen bigger in a goldfish bowl - deffo the smallest serving of all local chippies.

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Matt . 2024-07-23

MORE AT Just Eat

Best fish n chips in Yorkshire, been going since it opened in 70s

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Gil Sidhu . 2024-07-22

MORE AT Google

Haddock and chips were very good, fish was fresh, skinless and cooked to order, chips were good, big portions, I could have easily shared mine and had enough! Didn't have to wait very long but we did time it right, walked into an empty shop, there was a queue when we left.

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sarah stanford worth . 2024-07-21

MORE AT Google

Another fantastic fish and chips. Lovely light batter that never disapoints.

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Anna Smith . 2024-07-21

MORE AT Google

Ordered delivery and had to bin most of the food, everything was either raw or burned, and dripping with grease, extremely overpriced for very little and very mediocre food

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Charlotte Brown . 2024-07-20

MORE AT Google

Lovely oap f + chips. 3h lunch had a good chat. Too many T bags in T pot. You are using approx x2 pea shoots as garnish. We had 4 each, 2 would do.

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Marjorie Gardner . 2024-07-19

MORE AT Google

It's not the same class of food I went yesterday after not going for over 2 years making the 40 minutes drive it was expensive for a takeaway fish and chips sat in car could not eat it .absolutely not the same food as it used to be very disappointed

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David Corns . 2024-07-17

MORE AT Google

I consider myself a fish & chip connoisseur and this did not disappoint! I would go as far to say the best fish & chips I’ve ever had!! The service was welcoming and friendly and Sol greeted us and made us feel like family! I definitely be back. 5*****

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Wayne Richardson . 2024-07-16

MORE AT Google

Just been here for the first time. Food was incredible and the service impeccable. Highly recommend!

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Sam Dove . 2024-07-16

MORE AT Google

The food is excellent and the staff are very friendly.

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nei1l . 2024-07-13

MORE AT Google

We just love our post-supermarket-shop fish and chip tea on a Saturday evening. It’s always a pleasure and we leave feeling full and relaxed - even after sharing a portion of chips. We sometimes bring our 5yr old grandson and are able to tweak his kids meal to his liking - and he loves the attention. Thanks to Sol and ALL the staff who are always so welcoming and lovely to talk to. They help to make the experience of a simple meal a bit special. See you next week!

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trevor bloomfield . 2024-07-13

MORE AT Google

Delicious food and good service. The only reason the food was scored down was because the pudding wasn’t heated properly, Very welcoming environment the staff are very obliging.

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Liz Lawrence . 2024-07-12

MORE AT Google

Excellent food, excellent service and excellent waiting staff. Will definitely be coming back.

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christine badland . 2024-07-11

MORE AT Google

Lovely place ! very friendly staff and beautiful food. Will definitely be coming again xx

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Jodie . 2024-07-11

MORE AT Google

Undercooked chips, small (but very nice what there is of it) fish. Too expensive since the takeover and I've been a customer over 40 years.

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G M (Gavfish) . 2024-07-06

MORE AT Google

Food is delicious plus scraps on hand and staff were lovely. Prices reasonable.

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Jay Meade . 2024-07-05

MORE AT Google

Not as good as it used to be on this occasion, we've been many times and been delighted, but today having got home with takeaway fish and chips we found the chips were diabolical, blackened and unnappetising, uneatable!!!!!!! Dissaponted!!!!

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Graham Howarth . 2024-07-04

MORE AT Google

Staff are wonderful,food is lovely

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andrew falkingham . 2024-07-04

MORE AT Google

This place definitely isn't ad good as it used to be, I had take away fish and chips and I have to say they were disgusting, everything was dry, the fish tasted like it had been there for hours, batter too well done, I had got some a while back which were the same but thought it was a one off but no they were terrible to the point where I went home and was physically sick and felt ill for the rest of the day, I will never go here again, absolutely rank, it should close down.

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Christine Carter . 2024-07-03

MORE AT Google

Top fishy in the area. Great for a sit down meal

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Richard Fothergill . 2024-07-02

MORE AT Google

Just called in for something to eat, after our trip to Cumbria to watch the Rugby. We arrived just as they had put in freshly cooked chips and they were delicious. We ate our Fish & Chips inside the premises, as the England Football commentary was on as we were served.. The Chips were like home cut chips and not full of scrappy chips like some Fish Shops. They also have Dining in options at the Restaurant at the side of the premises and Take away. Well Worth a Visit.

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Paul Price . 2024-07-01

MORE AT Google

SHOCKING SHOULD HAVE ASKED PRICE OF CURRY SAUCE AND BEANS THE BEANS WERE MOSTLY JUICE £2.50 very small tub should have looked at the price EXPENSIVE RIDICULES PRICE This place will go under They are so greedy they deserve to

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Elaine Hughes . 2024-06-30

MORE AT Google

Lovely fish and chips warm and on time

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Leslie . 2024-06-24

MORE AT Just Eat

I really like this fish and chip shop, and always have a large fish, but last night the fish was rubbish, it was all batter that tasted like it had been warmed up over and over and there was hardly any fish in it——for £14 a fish you expect it to be good!! In doubt now whether to use them again.

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Janet . 2024-06-24

MORE AT Just Eat

Lovely fish and chips good service quick and efficient. I would highly recommend.

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Anne . 2024-06-20

MORE AT Just Eat

Definitely gone downhill. Took the best part of 40 minutes to get our food in the restaurant. The standard fish was good but my special was dry and not nice. Fish restaurants are always fish and chips with a cup of tea, the tea was £2.50 each extra. Bread and butter was extra too and came with pats of butter to spread yourself. £38 for a fish with peas, a special and chips, bread and butter and tea. We used to go here a lot but this is the last time.

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Dax Hewitt . 2024-06-19

MORE AT Google

We had the Senior's small fish and chips. We were not too sure about the garden peas. The meal included bread and butter and tea, of coffee.

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david ferry . 2024-06-19

MORE AT Google

Insane pricing for mediocre food. I made the mistake of not checking the prices beforehand, but felt utterly scammed at £30 for 2 small portions of fish and chips without drinks. The food is just not worth that price. I wouldn't recommend.

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Idrees Shafique . 2024-06-19

MORE AT Google

Lovely fish and chips nice and hot

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Leslie . 2024-06-17

MORE AT Just Eat

Wonderful, typical English meal! A delight.

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Fabio Coimbra . 2024-06-12

MORE AT Google

the food was lovely and hot everything was cooked fresh

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Richard . 2024-06-11

MORE AT Just Eat

Lovely lunch food excellent the fish was so fresh and the batter was so light We had 2 courses on the seniors menu the desserts were yummy the lady serving us was so friendly Can’t wait to return

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David Dobson . 2024-06-07

MORE AT Google

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British
outdoor_seating_323341takeaway_323341delivery_323341

Really enjoyed a birthday meal here. We tried the Hollywood menu which was delicious. The service was brilliant too, it was great to have each course described and explained each time. It's a tasting menu, so you don't leave feeling absolutely stuffed, however I was definitely full enough, and there are add ons if you are particularly hungry. The price is very reasonable too, will definitely be back to try other menus.