Brewers Fayre Cottams Field in Lancaster

Absolutely love this place! It's just so comfortable, we visit almost weekly. The food is great & the staff are just gorgeous! Always so friendly & helpful (special shout out to Callum, Charmaine & Sophie!). We even had Christmas Dinner here last year & it was perfect. Booking this year for their Festive Menu for the whole family as I know they won't let us down. Well worth signing up to their Bonus Club too. 500 points gets you a free bottle of wine! What's not to like?!

Visited on business and was pleasantly surprised by the service and pleasantness of Callum serving at bar, engaging and friendly, made to feel welcome!

We purchased a meal deal while staying at the adjacent Premier Inn. The evening meal was ok and staff were really friendly and helpful. Breakfast was chaotic tbh. Children of no more than 7 are making their own hot drinks, wasting products, taking ages, and making a dreadful mess. Mum walked by and said, "Be careful. ". That's all. Ignored the fact that a massive queue was forming and the mess and waste. Never mind the danger! The queue for the hot breakfast items was long, which wouldn't matter if the pastries, bread, and toaster weren't right next to the cooked breakfast. The preserves, etc, were well away from this station and near the fruit and yoghurts. Could do with re thinking.

Very friendly staff. Was a bit of a disappointment food wise. I had the lasagna and I had to send it back due to it being very luke warm. Staff were very good about it and bought me a fresh dish and even though it was warmer it still wasn’t as hot as it should be. I ate most of it but disappointed with a very favourite dish. My husband had the fish and his was fine and seemed well cooked.

We went as a family 12 of us in total and firstly we had to sit on 2 different tables as they couldn’t accommodate us even though they knew it was a group booking. When my sister in law went to go speak to the host (which I will get onto in a second) he just simply turned around and said that they didn’t know we wanted to sit together and there’s nothing they could do even though there was empty booths in which was empty the whole time we was there. The host was ill mannered and looked like he’s just come out for a few pints. Jeans and a jumper with trainers on. I understand it’s not a proper restaurant but come on. We then were looking at the menu which in honesty is quite good looking at it. Prices are expensive for what you get £13 odd for a little chicken burger no bigger than your hand. No sauces offered. We wanted as it’s a Sunday a Carvery but could you have one nope because at 4:30pm on a Sunday they had ran out at 1pm. Why would you even have that as an option to run out of a carvery on a Sunday afternoon. Piss poor planning. Oh as well no pizza like WHAT! The staff are very scruffy looking and literally lean over your head to give a meal out. The pudding. Omg don’t even get me started. My fiancé had a chocolate brownie that she liked and I went for the apple crumble cause I love crumble. Absolutely disgusting!!!! DO NOT EVEN TRY. The crumble is all bitter and broken up, the ‘apple’ is not even apple or blackcurrant it looked like watermelon.

The worst place to eat after spending nearly £20 on food they had no pizzas left so we got 2 margarita kids pizzas and a portion of barbecue chicken wings off the sharing platter which was a total of 4 lchicken wings and a pizza which is 49p in Iceland absolutely disgusting

Callum gave great service 👍🏻 also the food was very very nice and very clean place would recommend to go and eat also the hotel was great

Really good food and service. Not far from the M6 motorway so a convenient place to stop. We have eaten here before so we were well aware of this venue. They do have various offers at different times of the day.

First we went for lunch, the service was really good. When ordering nothing just too much of a problem! The staff were very accommodating and helpful! The food came out very fast and was all nice and hot. Then we went to the soft play and the kids really enjoyed that! It was clean, safe and well kept area! Overall very good experience! Thank you!

The service was great, the staff were very friendly, and the food was nice. I would come again with the kids as it’s fun for them playing in the playcentre.

Been to many Brewers Fayre as I regular Premier inns up and down the country but never have experienced such shocking service. Walked in at 8:15 on a Sunday evening to half the restaurant closed. Waited to be seated a male member of staff came and handed/flung a menu at me asked if I was staying at the hotel I said I was. I then get told I needed to order now and only have 20 seconds and walked off. I was quite annoyed and upset at this already but thought I would stay as I was hungry and wanted to have some wine with my meal. I then went to the bar to order and the staff member asked me for my table number. I explained I was told I needed to order and straight away. He said he couldn’t order food without a table number. I then proceeded to ask him for a table number he said I would have to find my own table. I was already upset and annoyed at the point at the service from the first male member of staff in a grey shirt I decided to leave and go elsewhere in Lancaster

Nice place for a cheap meal. Offers are good and food is tasty. Good portion size too. Staff are friendly and there is a big carpark whats free

As I am local in Lancaster , I have been to this establishment many times. But this visit we just had , made me question , whether it worths it anymore. Booked a table for a family of 8 , at a 6pm slot today. Mainly as it is my daughters birthday , but also because the restaurant is next door to 3-1-5 gym where she had a swimming class just before. No issue with the table as I got shown to the table and knew the way how you go and order at the bar with table number etc. As a registered nurse , I have a Blue Light card which is valid at this chain restaurant. I didn’t know that , you now have to use the Blue Light app to request a code and present it at the bar , rather than showing your actual card, which again wasn’t an issue. The issue was after I gave the code , the lady serving me wasn’t sure why it didn’t work. She had to ask a senior staff member and the reply she got was something along the lines of “ as there were burgers on the menu , they were somehow already discounted due to the time of meal etc etc “ .So the poor girl was trying to find out how she could discount my bill to allow me use the NHS discount. Options started with taking the burgers off of the main bill and charge them separate , and try again , and then to find out if the discount is similar to the meal deal . It was getting way too complicated for her that I just told her to leave it and charge me whatever the actual bill was (£113.06) The other things was , one of the main reasons we choose this restaurant out of all the other similar ones , is the fact that they have a soft play area for kids. I think it’s time , the play area is made free to customers having food already. But anyway , I paid for two kids just past 6pm , the little toddler was free as he is shorter than 90cm . Before even it was 7pm , the play area was closed for cleaning before shutting. I mean , you can stay all day for the same price or barely 1 hr before shutting. It is what it is but just the principle , maybe they should re-think their policy about the soft play area. The two kids couldn’t really use the playground as they had stay with the toddler in the toddler play area anyway. Funny thing is they were all allowed in full play area previously. Perhaps it is up to who is manning the play area and how keen they are in their job . The food was ok as usual. Nothing to compliment but nothing to complain either. All serving staff have been nice and accommodating with our requests , so I can’t say anything bad about them. Overall , the reason to choose this establishment , has just become about the convenience, not the food or the prices 🤷🏻‍♂️

Went to my local Cottams Field Brewers Fayre, asked if I had booked a table even though it wasn’t at all full, said no was told that no table was available until 19:15, this was 17:40 while stood with the guy I went online and booked a table for 17:45 which he said that I couldn’t do, when I told him that I had booked the table he said that I had a hour and a half to have my meal, I then went to the bar to order two meals and two drinks which took nearly 10 minutes we then sat down in a empty restaurant and was served the worst food ever, we left after about 15 minutes and the restaurant was still empty apart from two tables will not be going back again rude greeting bar staff that didn’t know what they are doing and terrible food and service

The weirdest pub I’ve ever been in, we went twice as a family, the first evening they called last orders at 930pm, the second evening they were hoovering at 850pm, we hadn’t even finished our food, the waiter tried to remove our children’s plates that had been finished, when we were still eating, I can’t actually believe it’s next to a premier inn, as I’d of thought if you arrived late you could get a bite to eat, but apparently not!

As per usual it was the ideal stop off venue, close to the M6 for the trip back up to Cumbria. Great service all round, clearly some new team members who are still learning but they got through it. Barry (I think, thats his name) was great as per usual and dealt with my Wheat Allergy very well, loved the food and the service and hope it will continue to be as good going forward.

The staff here always really polite and helpful. The restaurant is always clean and tidy. Sophie B always happy to help service with a big smile. She’s amazing and pretty

Lovely kind, friendly and polite staff, prompt service. Nothing was too much trouble for them, and everyone had a smile.

I come to brewers fayre cottams field and I was greeted at the door by a young lady called Sophie she was really helpful and friendly

Food is really tast and hot and the staff are friendly and all talked to me even though i was by myself and i like going their

Great family friendly place. Came for my nephews birthday and we all had a great time. The kids loved the play area and the carvery was lovely. Bottomless drinks are great value. We will be back

I call in several times a week as I work just along the road. My favourite member of staff is Sophie, she always takes time to have a chat with me. I think she like me! Breakfast, i have the continental, is always great with plenty of choice

I've had my breakfast and evening meal here for the majority of the last 3 weeks, and the service has been excellent, the food is good quality for the price point, but it really is the staff that make the difference, Sophie was amazing, so friendly and helpful, always smiling! And Sharmane was fantastic too, always happy to help with a smile. All of the staff were friendly and helpful but these 2 ladies in particular deserve a special mention!

Stopped for breakfast to break up a long journey north to see family. Very handy location just next to junction 34. The lady working was very friendly (sorry I forgot you name but possibly Nicole) and the breakfast was all hot and the refill coffee will keep me awake for the rest of the journey.

Pass by regularly every couple weeks most staff are very friendly and welcoming Calum & Kirsty & Gaz & Sophie always look after us as we make the trip every couple weeks thank you

Lovely food and staff. Staying next door so very handy. Busy but food came quick and was hot and tasty. Had football on the tv so was able to watch it while i ate.

Great breakfast on Monday after a night in the Premier next door. Manager was by himself but nothing was too much trouble, even after he had been harrased by a couple that came in. The porridge was lovely and the fry up set me up for the day. Great location right next to the motorway.

Don’t even know where to start with this, as I’ve never encountered such poor service before. The managers running the show on Mother’s Day should simply not be working in hospitality or at the minimum be given some much needed training on how to speak to and deal with customers. The male manager decided it would be appropriate to shout over a customer at the bar who seemed to only ask for which complaint channel to go down and what his name was. He clearly couldn’t handle the day, running around like a bit of a headless chicken and dismissing anyone who dared to complain. The lady manager wasn’t much better. Very defensive when my husband tried to raise a complaint about witnessing how he spoke to the lady and had such a negative attitude. This is supposed to be a family friendly place and seemed like the perfect place to enjoy Mother’s Day, but they have seriously let that down and don’t think I’ll bother going again. Shame because the food was very nice - who doesn’t love a carvery?!

Lovely lunch today. All the staff were lovely and the manager very chatty as usual. 2 fish and chips for £11.49 is such good value. Cheaper than the chippy! We will be back

Visited for mothers day to treat mum as she doesnt get out much but always enjoys coming to Brewsters. Everything was great. The carvery was excellent as usual and the kids love the play area. The staff were lovely especially the lady manager who was being spoken to like a piece of dirt by the table next to us. It was busyer than we expected at just past 12 and the rude lady on the table was telling the manager to move thier table as they booked 2 tables or something. The lady manager was very professional and managed to stay calm, a lot calmer than i would have been. I would have given her a good slap if she was speaking to me like that. Keep up the good work. We will be back again soon as per

Visited on a Wednesday night, the device was excellent, the young lady hosting (Sophie) was very polite. The food was good value for money and was delivered by a polite and funny man (Steve) the lady on the bar was very good also (Stacey) will definitely be back

The food here is terrible, chips were cold and hard, told the staff and they just shrugged their shoulders and walked off. Tables were filthy and the toilets not very clean at all, no toilet paper in one of the toilets.I guess they are paying people to give good reviews :-)Avoid at all costs!!

Friendly and helpful staff - very accommodating, and a good selection on offer for breakfast. Unfortunately, the usually good coffee - from self-service machine - was not available as the machine had broken. As this is one of our key reasons for having breakfast here, rather than at the Holiday Inn across the road, we were really disappointed. As other customers also felt the same, it would be really helpful to let customers know BEFORE we pay for the breakfasts!

Arrived after a long day travelling and first time back in England from Scotland since COVID restrictions lifted in England. Had booked the meal deal but when I arrived it was packed, long queue at the bar for food & drink and used to no masks and loads of people. Speaking to the lady at front of house she obviously saw my concern and was brilliant. ‘You’ve paid for your meal and I’m not having you go without’ was her comment. She took my to my table in a quiet area and brought a nice glass of wine .. by this time the queue had gone, chaos seemed normal and within a short time my food arrived… yes some items not available, including house wine but the staff were brilliant, the food was excellent, and I was very content.many thanks

Good venue, staff very efficient and friendly, didn’t have to wait too long for food or drinks. Bit disappointing that they are still running on limited menu, also out of stock of a few items on the menu, but am sure that is due to pandemic, fuel shortages etc and should be back to normal in the not too distant future.

We eat here regularly for a big family breakfast without any of the hassle or mess. The children enjoy going and it means that we are stress free.There's always a warm welcome from Steve, Sophie and team. Wide range of full English, continental breakfast and drinks included. A nice start to the weekend!

We had a lovely stay and Andy and staff were friendly and made us feel welcome thanks to the chef who done a wonderful Roast it was nice to have a choice of meats and plenty of trimmings to go with it. The breakfast was great to we will return soon so get some more Eaton mess kisses in See you soonMichele and Steve Petryszyn

We had pre-paid breakfast and dinner in the Premier Inn hotel next door. The service was good - staff were pleasant and attentive. Breakfast; a buffet style, plenty of choice, really enjoyed it. Dinner; standard menu, was okay. The deal was better value for money.

The food here really isn't very good, it's obviously all frozen and we laughed at the pictures of the chefs cooking on the wall. As if any of them can cook!!The staff are all generally very nice, especially the girl on the till who was very nice and very helpful.Would prob come again because its cheap even for frozen food.

We had just had the most dreadful experience at a local holiday site. We walked in to the restaurant deflated....All I can say is we would give 10stars if we could. Kirsty and Andy were so attentive and brightened our spirits. Our little boy Joseph was over the moon his birthday was no longer ruined....Can't thank you guys enough !! Fantastic service from beginning to end. Hope to see you all again !! Thank you, Joanne, Joseph, Helen and Ella xxxx

Food not too bad and good value for the price they charge, the staff are very nice. Would probably come again as not expensive.

Ate there one night and for two breakfasts, as we were staying at the adjacent premier inn.For dinner we only had the one course, the steak pie. It was actually pretty good. Unlike some pub pies it had pastry on all sides and the bottom as well. The mash was obviously frozen and them microwaved but still tasty.Typical Premier Inn breakfasts were provided there in the morning, again the standard was quite good. Everything was hot and fairly fresh, rather than dried up through sitting too long.Its a Brewers Fayre so you don't expect haute cuisine, but overall I thought this exceeded my expectations.

My salmon arrived it was ok very basic no sauce, 1 grilled tomato 1 grilled Lemon and few chips which were rubbish not worth £10.99 , lovely prawn mayo and lettuce . would not return ..

I go here with family the food is always excellent plenty to choose from and food arrives fast plenty , the staff are always nice Sundays are the best for a carvery I would recommend eating here

We eat here most sundays food is always lovely always see the same friendly faces. Highly recomend eating here

Just been to the carvery. The meal was realy lovely. Staff there are fantastic. They go out of their way to to look after the customers. Nothing is to much trouble. I wish everyone could have staff like them ! We will be back soon.

9 minutes agoNEW What a wonderful establishment. The staff are amazing , polite and always go the extra mile . Fantastic customer service. All staff have been exceptional especially Sophie, Kirsty and steve. From jamie and shaun .

Staying at the adjacent Premier Inn, we booked a table for dinner this evening in advance of travelling here. On arrival at the restaurant we were welcomed by a friendly lady and offered a choice of tables. Food and drink was ordered at the bar, the food was nice and the service efficient and friendly.

If you read my previous reviews of this restaurant, you'll see that my family and I visit here fairly regularly and usually enjoy the food and experience. Sadly, not this time!Being vegetarian, I asked for the veggie sausages in gravy on a big yorkshire pudding with peas - yum. Unfortunately though, it turned out there was no vegetarian gravy. I asked to change my order to mac 'n' cheese - nope, no mac and cheese available either. Sloppy Joe burger? Nope, no Sloppy Joe mix available. So I had dry veggie sausages with the yorkshire pudding and peas. Tasty but very dry! :-( Oh well, never mind - let's order our drinks. Ah, no Coke Zero available. Children's smoothies? Yes, no problem. Turns out they're past their Best Before date! By this time, we were almost crying (with laughter)! Okay, the food we got (and the second choice of drinks) was fine and tasty in the end. The service from the poor staff was good, especially given the circumstances and the number of customers annoyed at the lack of meal choice.On to dessert - no whipped cream... I give up. Now I understand the hospitality industry is operating in difficult times - but there's no excuse for not informing people via the website/on booking/on arrival of the limited menu and foodstuffs available. We can then make the decision to stay or move on elsewhere. It's only after ordering that you're informed of things that aren't available. This was our first visit to a sit-down restaurant in ages, and it's memorable and amusing for all the wrong reasons!

Litteraly 10 yds if that from Premier Reception. Staff very welcoming and although young were very polite and efficient., a lovely young bunch. Downfall of this place....If you are a Northerner and like a pint of beer, there is only one beer to choose.....Doom Bar...Its a Southern Brew...Enough said....They need to get another good beer in thats like... John Smiths etc. If you are a whisky drinker.....at the moment they are struggling with supplies of different types. We had our evening meal there and was enjoyable. Well done to the staff.

We attended here today with our children to be told that my son wasn’t allowed in the play area, then I provided them with my blue light card (NHS DISCOUNT) this was not authorised which they told me they had applied it. The food was absolutely diabolical and was out within 60 seconds so obviously was all precooked the food was not hot, so proved my point of being pre made. It was run by a group of children and the service was shockingly poor I will NEVER return here again I am appalled by the entire experience.

Booked a table here as it was convenient as we were staying next door at the Premier Inn and we all had had long drives that day. When we arrived we were informed that a number of meals were not available due to problems with deliveries. The place started to get busier. After ordering our meals at the bar there was quite a wait before it arrived, which with young children got a little stressful. The meals were average for the price charged. The staff were friendly but seemed a little disorganised. The acoustics in the room were such that it was very noisy and at times was difficult to hold a conversation.

Came here for breakfast on a Sunday with my family, Firstly the service was very good we were seated and told everything was full service which was excellent as we didn't want to rush . The restaurant was pretty busy as it was Bank Holiday weekend so we expected a busy restaurant what we didn't expect was a cold buffet , Were to start , The bacon was cold and was very hard to bite tasted very dry then the eggs were hard and rubbery. Didnt get any better with the hash brown either definitely not worth the money we paid . Next time think a trip to maccy ds is in order .

We were staying overnight at the Premier next door on route to our ferry to the IOM. We chose the meal deal which was served in the Brewers pub. All was excellent. We both added the dessert for an extra £2 each as well. Breakfast was great and filled us up ready for a busy day.

Excellent for a stop off as close to the motorway junction. Allowed us to break a long journey and to have a quick rest before carrying on. Food was good although they didnt have some meals but thats understandable at the moment. Opted for a couple of burgers and they hit the spot. The refill drinks are great value as well. All in all, i would reccomend and we will certainly stop again if passing

Only had a breakfast but typically average. Sausage had a strange taste and Ican only say the staff were average also.

Great as always. Called in this afternoon for a few shandies. Sophie was great as usual and always had a good laugh with us

Was stopping at the premier inn next door. Its a bit too far to walk into Lancaster so decided to eat in the Brewers next door. Got to say I was pleasently surprised. Was no trouble getting a table even though i hadnt booked one and it was surprisingly busy for a monday night. The food was great. There were a few things I couldnt get because of them not being delivered due to the 'pingdemic' but not a problem. These were all told to me by the lovely lady that seated me down at the table. Went for a burger in the end and it was hot juicy and had plenty of cheese on. Washed it down with a pint of thatchers cider. Breakfast the next morning was great. the self serve make it so much better value, and makes it nice and quick. Hardly had to wait at all for my fry up either. It was lovely and hot and set me up for the day just right

Rude staff!! Had an online booking for dinner for 5:30 pm. Arrived at 5:20 and was told it was full! Most of the tables were empty and I did try to shown them the online reservation but the staff were not interested. Not even a simple apology considering their website has allowed me to book the table when they were full.

We had a table 11 booked for a joint birthday meal for my birthday and my son first birthday it was very busy evening and the place was short staffed some of the food didn’t come out as good compare to the normal standards it has been as I been many times and all ways enjoyed it up to now we complained about it and got free desserts out of it witch was nice of them to do but other than that we all had a lovely time I don’t want the staff and management feeling to bad about are partly poor experience tonight I work in hospitality my self as a chef been in the industry for over 10 years I know to well how it feels been shorted staff on a busy night over a weekend aspsherly

I came here tonight, with my partner and three young children. The staff were great, friendly, and very helpful. What was ridiculous, was the lack of food. We came, purely because of their great play area. I checked online beforehand, and there was no mention of it being closed. We got to the restaurant, and the play area was closed. I ordered nachos for my son - they didn’t have any. I ordered the children’s tortilla wraps - they didn’t have any. I ordered chilli for myself - they didn’t have any. The food was mediocre, if even that. And while two of us were still eating, we were asked three times by a waitress, if they could clear our table. It wasn’t remotely busy at the time, so really no need to rush us out. I used to come here quite a bit when my children were little, but we won’t be back I’m afraid. The staff were great....food (or lack thereof), was on the verge off shocking, and quite clearly 99% of it came out of a tub, and cooked in a microwave.

Great service by Grace! Felt very welcomed and thoroughly enjoyed. Big portions of food, for great value of money.

Oh dear, the manager of this restaurant needs to learn a few lessons in how to keep the customers happy. We had a table booked for 7.30 two groups of four on a golfing break. We wanted a pre meal drink at 6.30 before we sat down for our meal, which is a normal civilised thing to do. But sadly this was not possible because she told us every table was booked, but when we went for our meal at 7.30 the restaurant was not busy and the table in the bar area which we originally sat at was still empty. I do understand COVID restrictions but this young lady in charge was not doing this business any favours. Having said that the young waitress who looked after us was excellent and the food was good value. If this was my business I would not be happy at losing the extra revenue .

Grace is wonderful. Excellent service, attentive, helpful. Looking forward to having her serve us again.

Ate here tonight as staying in premier inn, Grace our waitress was amazing, had a fantastic knowledge of the menu and bar products and was super friendly. Food was lovely and well presented and table service was excellent. All covid guidelines were adhered to. Overall, one of the best restaurants I’ve eaten at for a while. Thank you Grace for making our visit a great one.

Staying at Premier Inn next door. Visited Cottam field to eat. Fantastic food, safe and friendly atmosphere. Our waitress Grace was super efficient, always smiling and quite clearly enjoys her job. Wonderful experience, if your in the area don't miss out.

Hadn’t booked prior to the visit, but we were accommodated very well. The breakfast was amazing for the price- continental and breakfast for £8.99. Would go again, thank you.

Visited for dinner whilst staying overnight nearby. Great attention to COVID safety. Good food choices and very attentive and friendly service from Stacey. Keep up the step count!

Came for breakfast. Incredible service and such amazing staff, particularly Sophie who was so kind and helpful! Definitely an asset to the company!!! We will definitely be returning!!

Kirsty was excellent and the food was lovely we will definitely be back great food and wine also took time to make sure everything was good and safe

Just visited again today, meal was brilliant and the staff made us so welcome Sophie and Kelly were as always spot on,

Very good service but on the Monday & Tuesday there seemed to conflict between the manager with raised voices, I found the same manager quite abrupt & overheard her complaining to the bar manager she’d done some extra shifts & then having a loud word with another member of staff. The young staff could not be faulted & were very efficient which must be harder working under those conditions.On the Wednesday night a new much younger manager was in charge & it ran like a silent clock, what a difference it was & much more enjoyable.

Really enjoyed our food. Great service especially from Grace, nothing was to much for her and very polite. Thank you

Had a very pleasant meal tonight. Our server was Kelly who was very pleasant and helpful..... gold star Kelly

Had a lovely meal. Curry followed by apple Betty.Excellent service with professional covid precautions in place. Happy to recommend this venue.

Stopped at the premier inn adjacent to this venue . The Cottam fields staff and Sophie were very helpful and friendly from booking a table to booking meals nothing was too much trouble.

We visited twice on each evening of a two night stay in a nearby hotel. Firstly, I have to say that the staff were lovely on each occasion and the measures in place to ensure COVID safety were excellent. So, to the food and drink.First night - no baked salmon (my first choice). Second choice was a giant Yorkshire pudding with sausages, mash and gravy inside - no giant Yorkshire puds “but we can do it with four small ones” …. not really the same is it?! Fortunately, they had my third choice, lasagne, which was delicious. Dessert first choice was Eton Mess sundae - “we can do it but we don’t have any meringue, is that ok?” Errrm, no, not really an Eton Mess then is it?! Second night (we went back because we’d pre-booked weeks ago and it was convenient plus, they’d have had a delivery, wouldn’t they?) Hmmmm!No breaded mushrooms. No baked salmon. No haddock. No lager.No meringues for Eton Mess sundaesNo profiterole sundaes.This pub/restaurant is the nearest eating place to two busy hotels so really needs to do better.

decided to call and book a table, it was our first visit, and enjoyable, we had two mains and two desserts and drinks.Soph that served us was so friendly helpful chatty and a big smile (under her mask lol)Will defo call again, despite a small piece of plastic found in my dessert, (it happens) and she kindly took the charge for it off the bill.No Complaints and will defo visit again.

We had a great meal. I had gammon steak. My wife enjoyed quote ‘the best fish and chips she’s had for a while’. I actually got a taste! So I can vouch for the comment. All of this with a backdrop of systems problems which affected the till and payment processes.All dealt with in an extremely professional manner by Stacey and her team.Well done folk. We’ll be back next Saturday.

Great menu, friendly and knowledgeable staff (especially Kirsty) made this an enjoyable experience. Good portions too backed up by a decent drinks menu

Daughters meal missed off order. Husbands burger was built incorrectly with the bottom of the burger in the middle. My order had the wrong sides. We asked for dessert and after fifteen minutes the waitress brought us the bill instead of taking a dessert order. So we left!

Staying at Premier Inn en route to Scotland and purchased the meal deal.I will review dinner first. The food was great and was good value but the service was absolutely awful, it took ages to catch the eye of servers to order more drinks and again to get dessert. I don’t think it helped we were seated behind a wall with no other diners which meant that I think we got forgotten, no one checked all was ok with food.Breakfast wasn’t as good as it usually is but the main issue is that hubby ordered a yogurt and daughter ordered cereal but the hot food arrived at the same time so they didn’t have chance to eat those items before their hot food as if they had the hot food would have been cold.

Excellent service and food. Staff went above and beyond to make our stay enjoyable. All covid safety measures in place. Will definitely return. Keep up the good work guys. Table 44 😎

Staff very friendly despite being busy and coping with covid restrictions . Very covid secure I had 2 breakfasts and 2 eve meals plus early eve drink whilst stating at the premier inn next door. Good food good value and fast efficient friendly service.

Fantastic service from Andy ,food very good and great value for money, thank you to Andy for a great afternoon meal , very clean and covid friendly will 100% be back soon. Thanks again Andy

We stayed at the Holiday Inn opposite recently and went looking for a quick local eatery as it was getting near 9pm when we arrived at the hotel. This place is just over the road and we went straight in as it was pretty quiet. It's a typical Brewers Fayre so you know what to expect. The service was excellent, with a very friendly server looking after us and chatting on her way past which was nice. The food is typical BF, but at least you know there's plenty of it, it's good quality, and the bill at the end won't break the bank. Would recommend it as a good alternative to the Holiday Inn restuarant which charges twice as much for a burger which is not as good as this one!

Had an acceptable meal here whilst staying in the nearby Premier Inn. The food was basic but reasonable, the only criticism I would have had was that the service was a bit slow.

Excellent food and was reasonably priced due to mid week deal. Staff were friendly and dealt with the restrictions with professionalism and calm. Play area was closed due to restrictions but looked in great condition. Handy for electric car charger which is a short 10 mins walk away at the Lancaster park and ride. Note several rapid car chargers available too on Polar Network.

Came to Lancaster for an evening to see my daughter. Stayed at the Premier Inn and next door was the local Brewers Fayre. Food was decent and the staff extremely friendly especially Kirsty our waitress for the evening. Would definitely visit again if in the area.

We have visited on our way up to and on the way back from our holiday in Scotland. We have been so impressed with the courteous, friendly staff, we felt that all the measures were put in place to keep us safe and all guidelines enforced with a smile and gentle reminder. Thank you to Kirsty and all the staff for looking after us so well!! I am sure we will be back!

Great food and service, especially during the COVID-19 restrictions. Kirsty our waitress was polite and quick to respond to any of our needs. Thamk you

We visited Lancaster staying in the Holiday Inn and decided to use the brewers fayre opposite instead of the hotel restaurant so we pre booked. Our table was ready for us and as we had indicated we had a disabled person we were seated very close to the door with plenty of room. Our server Kelly took our drink and food order Lasagne and chicken forrestiere. Both meals came out quickly and we're piping hot. The food was very nice and tasty and all the staff couldn't have been nicer. All in all a very good experience and we would be more than happy to eat there again.

Lovely food and great staff. Kirsty was particularly lovely, remembering us from our trip last week and coming over to chat.

We was warmly greeted and had the delights of Kirsty for the 2nd week on the run. Kirsty remembered us from the previous week. She was friendly and funny without being intrusive. The food was brought out with little extras Debs

We stayed at the Premier Inn next door to Brewers Fayre Lancaster which is convenient to travel to Lake District & Yorkshire Dales. Stayed for a week travelling around each day. Could not fault the hotel or restaurant for their cleanliness and service. All the staff trying their best to make your stay comfortable and secure. Will definitely go back again and would recommend this location!

A last minute decision to eat here after a day walking in the Lake District. The food & drinks were lovely but best of all was Kelly, our waitress, who looked after us beautifully. Attentive without being over attentive, interested in us as people and genuinely wanting us to have a good experience, which we did. Made our night.

Stayed in the adjacent premier Inn for one night and booked in here for dinner and breakfast. Food was good, as expected for a similar chain, but the service was excellent. Staff friendly, service was prompt and efficient but not rushed. Organisation was superb and the explanation of covid compliance procedures clear and felt safe at all times. Thank you Andy, David, Cody, Lucy and others.

Service was friendly and prompt but not rushed. Food was enjoyable. Staff were really good on COVID compliance, cleaning card machines, door handles, etc.

Had a lovely meal out this evening. The mixed grill was the best I've had and the service from Kelly was great. Would definitely come back again

Stayed here 2 nights :.. both nights told no space for dinner but when pushed ... got space ( solo) and on both nights some tables remained empty whilst I was there . ( needs looked at) only found out the names of staff when looking a review (dinner sat night) Bring a coat as it was cold ... on the plus side food was really good .::: both breakfast and dinner :::