Brewers Fayre Castlewood in Bolsover

Great Service Emma goes above and beyond to make customers feel welcome. Good service , good food, everyone is friendly. Definitely best to book.

A change of menu but still the same quality of service. We were very well looked after by the friendly and very helpful Kelsey in the children's play area with table service provided. A lovely lunchtime experience. Thank you

I had a fantastic experience at this place. They saw it was my mums birthday and brought a card and some chocolate for her . It was a nice suprise . From the moment I walked in, the staff were friendly and welcoming. The environment was clean, well-organized. What really stood out to me was the exceptional service provided by the manager, wade or wayne . They went above and beyond to make sure everything was perfect and even took the time to chat. You can tell they really care about the customers. Will definitely be coming back

A lovely restaurant food consistently good quality, great variety and always hot. The lunchtime value meal is very good The atmosphere is the best thing all the staff are so helpful and attentive and make you feel very special every visit especially Kelsey and Charlotte who always have a smile and chat We took friends today and they loved it too so we will all be back very soon

Nice friendly family orientated Pub. Great Service, Good food and really good value for money. Menu wide and varied, something to suit everyone. We will certainly be re visiting and use our discounts and offers available.

We really enjoyed it here,the food, the atmosphere, the children’s play area is just what we were looking for. The staff were really helpful especially Kerry and Jamie behind the bar

Terrible experience missing food off of orders was a joke. Staff didn’t care just laughing and messing around. Will definitely not be coming back

First visit. Staff lovely. Gammon steak excellent. Lovely clean and smart restaurant. Easy parking. ♿. Good prices. Thanks.

We were due to eat lunch at my dad's on Christmas day but he became ill a couple of days beforehand. As we were staying at the Premier Inn attached to this pub I thought I would try and get a table for lunch there. I didn't expect it to happen given how late in the day we were. A guy called Callum answered, and I explained the situation to him. He said they were full but promised to speak to the manager given our circumstances. Between them, Callum and the Manager Wayde managed to squeeze us in, at little notice turning a Christmas non event for my two teenage boys into a really kind, generous gesture, in keeping with the service we have always received when staying there previously. Thanks to both of them very much

Went for breakfast with my friend and her little girl, unfortunately we missed breakfast but chose to wait for an hour for lunch and enjoyed the coffee whilst we waited. My friends little girl hurt herself whist there and two staff members were exceptional with dealing with it and soon my friends little girl was her normal happy self. The two staff members were Callum and Kerry. The way Callum was with her was amazing, he kept coming over to see her ( not because of her hurting herself) but because he genuinely enjoyed children and wanted to make them happy. Our lunch was fab and very reasonably priced, we will definitely be back. As for Callum and Kerry they are a credit to the establishment and definitely deserve a rise as I’ve not received such good service in a long time, thankyou.

We came for a birthday meal, there was 9 of us altogether. When we got there we was greeted by a lovely man who showed us to our table, we had plenty of room which we was happy about. We went and ordered our meals the lady who took them was happy and really helpful,which was nice. All our meals came out in 20mins I realised I had missed a meal off, the lady serving us rushed into the back asked the chef for what we wanted and it came out before I had paid so we all ate together and we was so greatful. The gentleman who came and cleared our table was really polite and friendly. The experience was lovely and I would recommend to everyone.

Another great kid's party at Castlewood. It's a perfect venue for a private soft play hire. This is our third time booking the room/soft play. This time was for our son's third birthday. The soft play is small enough to be accessible to the little kids while being big enough to keep the older kids happy. The breakfast boxes are perfect for the children, while the adults can order a breakfast, which is really good value. Although we missed Sarah today (she's just so on it!!!) we were left in very capable hands and the party couldn't have run more smoothly. One happy little birthday boy. Thanks guys :-)

After being refused a booking by a Ripley pub/restaurant we made a booking for 19 people at the Castlewood. We were all in the Conservatory which was lovely. Considering we had to go to the bar and order in singles/groups we were all served within 20 minutes. The service was excellent and everyone enjoyed their food. I can safely say we will definitely be back.

Good friendly atmosphere as always, Kieran served us, he was very polite and pulled a perfect pint of Guinness, keep up the good work pal

Table booked , friendly service , food good , standard pub food , good standard of burger , would have expected onion rings for the price though

What a Wonderful time myself and my three grandchildren had this evening. The food was excellent and the children really enjoyed it in the play area with the friendly staff. I’d also really like to thank Megan the manager who went above and beyond to help me this evening.What a credit you and your staff are to Brewers Fayre

Had a lovely meal! Everything was yummy and Sam out waitress was fab! Thank you. They accommodated my son's allergy and everything came to the table nice and quickly.

Friendly staff and Emma who served us on the bar was great. Food is always spot on and never had an issues whilst we are here.

Kudos to Emma behind the Bar goes out her way to make you happy, even when people have had to much she still cleans there mess up 😊

Very friendly service. Good food. Emma was helpful with our food orders and drinks. The other bar staff we're very friendly too. Would recommend 👍🏻

We were served by Emma this evening and I must say her customer service is second to none. Great personality and very attentive.

Super cheap,kids eat free so it's only 10.99 per adult. Good quality food and service.Full English breakfast and cereal ect. Visited many tunes over the holidays.

We went for my mums 70th birthday food was lovely and the waiter Callum went above and beyond and made her meal very special

Yes, we frequent this brewers fayre at Castleford at least once a month especially with the loyalty discount. Dining, food the service is very good. We usually ask to sit in the hexagonal conservatory which is light and a nice ambience. But we have started to notice the outlook is becoming quite scruffy and the garden over run and full of brambles and weeds. My wife saw a rat in the undergrowth,but I think the whole property could do with a refurb,entrance doors in need of a bit of paint and t.l.c. Bit of constructive advice whether you heed time will tell.

Visited today for my mums birthday meal. Food was delicious, however my reason for leaving this review is to compliment Callum because he was incredibly friendly, helpful and interactive. Even though a queue was forming he was calm and polite , not making you feel rushed . His plate carrying skills are also amazing :-) An absolute pleasure to have been served by him and he is a credit to your team / Company.

Had a fantastic meal this evening with my family. We had amazing service by Megan, Callum and Rebecca. Will be returning soon!

Lovely food. Had to tell Pete the chef myself how nice it was. Had the hunters chicken and he did it exactly how I asked. Lots of cheese, bbq sauce and bacon was nice and done.

My review isn't about the food or the venue as its a Brewers Fayre so you know what to expect. My review is about Emma, who gave fantastic service to a large and hectic group. Accommodating service is not easy to find but Emma was a star!

Greatnight went out with the family to there special event for wrestlemania massive thanks to both Neil and Wayne and a great photo opportunity to hold a replica title belt pulled out all the stops to please there customers

Spent two night in premier inn. Used brewers fayre for our meals on this trip and wow what can I say . Amazing food . The chef really can cook steak . We was served by Callum and Sam all day. Wow both amazing and Sam we didn’t know she was in training . Absolutely a natural talent and a true professional with humour and customer relations. Thank you sooo much

We hired the play area for a breakfast party. Some use of the soft play area. Breakfast boxes for all of the children filled with yogurt pastries fruit and juice. Dedicated space and staff to meet all of our needs. Sarah you were brilliant. Thank you for your service. Space was clean and tidy. Food was fresh and there was plenty for everyone. Excellent price. I highly recommend this as a party venue.

We hired out the soft play room for a party. Sarah and her team were brilliant. Communication before hand was great. Everything on the day went so smoothly thanks to Sarah. She went above and beyond to make it a lovely gathering. Thanks so much.

Always have the best time with my family at castlewood, always greeted with a smile from Megan and the team nothing is to much trouble and the service throughout is commendable. Would highly recommend

Me and the family are regulars at castlewood mainly because of the service. Megan and the team are always very helpful and ready to help. Megan goes out of her way to personally say hello and make sure we have everything we need for every visit. Can't speak highly enough of the custom service we recieve evenytime we visit. Well done Megan, keep up the good work.

Always find this place very welcoming ,cosy and have great choice of food and drinks The staff are very friendly , Megan deserves a special mention as shes always on hand to discuss any offers or help with any problems .All in all a great place for families or friends

My family and I went for Mother's Day, as always we had a great time, my Granddaughter loves the play area, the food was excellent and great value, exceptional service made our time there an extremely pleasant experience, Wayde,Meghan and the rest of the team are all fantastic, nothing is too much trouble for them, I cannot recommend the Castlewood at South Normanton enough, first class.

Lovely food accompanied with friendly staff. Very welcoming as usual. Enjoyed the fish and chips and the lasagne. Megan was very friendly and efficient xx

Arrived 15 minutes after the kitchen closed with 2 tired and hungry granddaughters and asked if there was any chance of some food. The manager and staff could not have been more helpful,opened the kitchen, cooked 4 meals and made it feel like it was no trouble. Very grateful!

Typical Brewers Fayre pub and food,but not a bad thing.Good choice of drinks at the bar,good extensive menu,and friendly and efficient staff.It can be a pain placing an order but that is the same with all these type of establishments.We had a slight wait for our food,but when it came it was very good.Prices I thought were reasonable.All in all a good experience.

We had a private party in the soft play area from 9-11 with some people choosing to pay for breakfast while there. Food was lovely as always. Can’t thank Sarah enough for looking after my son’s party, nothing was too much trouble for her. Would definitely book another party in the future.

Visiting with my 10 year old daughter. Had what I thought was a legitimate voucher sent from Brewers Fare via email, as they do only to be told it wasn't valid (in the small print) Ended up paying £45.00 for 2 x Burger and Chips and 2 x kiddies Ice Creams and a coke each. Portion sizes were like something from thr Kiddies me u, to the point whereby we were still hungry. I counted exactly 11 chips on my plate and a spoon full of coleslaw, not exactly £13.00 worth. Taste wise, not too bad, but processed! Lovely staff who seemed rushed off their feet but won't be visiting again anytime soon, major disappointment

We stumbled across this little gem about 2 years ago and now it’s become our favourite local place to eat , brill staff, lush food weather it be a carvery on a Sunday or food off the menu we are never disappointed !! And it’s also nice to see the same staff and not a high staff turn about like other pubs we’ve been in so management are obvs doing something right too :) more than likely be back Sunday xx

Stayed at the attached Premier Inn and had breakfast here in the morning. Everything was really nice and fresh and great variety of choices. The team were lovely and especially the tall slim gentleman who seated me, he was really nice and explained everything to me as I'd not been before. Overall great experience and would recommend.

Same as always, and probably my last review, Megan, Neil, Emma, Gemma - The whole team make this a great place to visit.

Lovely food accompanied with friendly staff. Very welcoming as usual. Enjoyed the smothered chicken and the lasagne.

My family and I went on Christmas Day, we all agreed it was excellent, from the moment we were greeted and shown to our table, to the time we left, it was an amazing experience, the staff were fantastic, our food was superb, the service...

Amazing dinner! Went for Christmas Day dinner (2.15pm) & it was amazing, while busy as we expected - at no point did it feel as if we were over crowded or forgotten by staff. The food was lovely and served timely!! 3 adults (60, 26,...

Visited the Castlewood for a family breakfast meet-up. On arrival, I was delighted to find that that the staff had been able to fulfill requests made a few days before our visit. The buffet breakfast had a wide range and plentiful supply of delicious hot...

Great service from all the staff little Christmas Surprise from Emma Always a warm welcome and service with a smile

Fish and chips cooked to perfection. Light and crispy. Thank you. Staff were lovely too on a very busy night.

We came here for the 3rd week in a row looking forward to trying the carvary this time, unfortunately we didn’t have a very good experience has it was cold and dried up Myself and my partner left without finishing Our experience was made worse...

On my recommendation, after a previous visit, I highlighted the quality of the smothered platter to my friends, so they all chose to have it. We were not disappointed. Everything was cooked beautifully and we all thought, although not a cheap meal, it was certainly...

Family used the premier inn for the cost and the restaurant is attached Grandchildren likes "……………..

Overcooked meals!!! Ordered garlic mushrooms as a starter - the ‘shell’ was so hard that you couldn’t cut them. Main courses were Gammon with eggs and chips and burger (no bun) and chips. The gammon had clearly been under a lamp keeping hot so it...

Called here on way home on a coach holiday. There were 40+ of us & the restaurant was so organised dealing with so many of us at 1 time. The food & the service was excellent. The staff were very friendly & helpful.

Excellent service. Food was quick and hot. Highly recommended. We turned up with 45 guests and were very warmly welcomed

A big thank you to Neil & his team. Great service and food for our lunchtime stop with very little notice for our group of 45. Very well organised.

Excellent service and the staff went out of their way to accommodate all 45 of us with very little notice. Good wholesome food. Thank you so much.

Lovely breakfast, plenty of choice! great service. Nothing was too much trouble. Will definitely be returning.

Great food , came out quickly and presented well. Great service Friendly staff Will return. Recommend to others.

We’ve been a few times as a family and every visit has been spot on. Very friendly staff and lovely pub grub! Would highly recommend.

Excellent service from the staff! Brilliant place for families! Food was lovely! We will definitely return

Fantastic food, extremely friendly staff. Food came quickly and was nice and hot and cooked to perfection. Would certainly return.

Visit here weekly with my grandparents. Absolutely lovely food, superb service every visit, particularly from Hayley and Lisa.

Very good food and staff was amazing and made sure that we had everything wich we needed. And just to add on the food was delicious.

Amazing atmosphere and amazing staff very helpful and accommodating ! Lovely food kids really enjoyed it too!

Always great service but a shout out to Mackenzie who was exceptional today. Thanks for making a low carb meal so easy to swap to.

We had a lovely meal and the staff were very friendly, especially Lucy who looked after us . We hadn't been for a while but we were greeted like old friends. Thank you xx

Absolutely shocked food was awful cold chips peas n the steak was like rubber save ur money try another pub daylight robber table was very dirty u wait ages for u dinner not worth the wait girl who brought the din she didn’t now what...

What a shame, we ordered from the main menu for 3 adult meals total cost £33 with a voucher you sent stating 33% all food ordered OVER £20 which then we decided to have the sweet order of 3 chocolate brownies but because we had...

We had booked and when we arrived it was very busy . Instead of limiting the amount of customers so that the staff could cope more and more people were accepted . A massive queue to order and the staff looked stressed . I advised...

Had a great visit, Calum was exceptional gave the best customer service that I have seen in many years, what a credit to the company! Everyone staff member there were friendly and went the extra mile. Very highly recommended.

Every time I go I'm always treated great. Friendly staff. Megan and Callum are the best they always go above and beyond every time I'm here

Fantastic customer service from megan and all of the staff , food as usual is 10/10 highly recommended for any occasion !

Absolutely first class service every visit, that’s why we keep returning. Megan pulls out all the stops to ensure complete satisfaction is assured

Amazing. Quick & efficient service. 2 adults & 2 kids ( one child as food allergies but this was no problem they were quick to insure anything she had was correct and safe.)

We booked a table for 6 no problem, large carpark, the staff were friendly and helpful, the place was clean with a good atmosphere, the food prices were fair and enjoyed by all, we would come again

I had the rump steak which was cooked by Matt in the kitchen and asked to speak to him to say that was the best steak I had in a long time! Thank you!

We had our daughter party and we want to say how fantastic Callum and Jen was today service 100%.

Absolutely fabulous, six of us came for a birthday party for two of our friends. Nothing was too much trouble for Megan and she went out of her way to ensure we were all satisfied and had a great time (including help with the birthday...

Always friendly and finds a table for us. Hardly ever refused. Food lovely and hot. Hayley was very helpful

Typical Brewers Establishmemt.The staff were efficient and friendly,the premises were clean and well kept,and the service was very good.The meal itself was was very nice.There was a good choice at the bar although my pint of Doombar wasn’t the best I’ve had.All in all a...

Very slow service, we had our starters then 1 hour 20 or mains and another half hour or more for pudding, the starters were average, mains were nice cooked well, desert was dry. Staff were nice and did the best they could with the amount...

Attached to Premier Inn where I stay regularly this is the place where the staff are exceptional at making people feel welcome and comfortable From Emma behind the bar with her courtesy, professional approach and excellent customer service to Gemma, Hayley and Lucy who run...

Called in for dinner at this chain pub just off Junction 28 of the M1 at about 5.30pm on a Saturday night so it was busy and lots of families with young children were eating there. Prices were reasonable and the food was good, but...

Came here pre booked with about a dozen family members. Wayde and the team were exceptional and a credit to the company. No wait on food and all cooked to perfection. Will definitely be back for family gatherings etc!!

I have been staying here on business now for around five years. A well run, organised, professional and friendly team who are approachable for even minor details. A thanks again to Neil and Hayley for allowing a minor change of fried eggs to be poached...

Me and my family visited Castlewood for tea tonight. Callum was helpful throughout our visit. He rearranged tables for us, made sure it was really clean, double checked items due to my sons allergy and made a point of fetching sealed sauces to avoid cross...

Love coming here with the kids. It’s excellent value for money and the food is great. Every thing is always fully stocked and fresh. The staff are always welcoming polite and friendly especially hayley and tori who are there almost every time we go.

Hayley at the castlefood was great. Very welcoming and very accomodating. I woupd definately visit again..

We visited Brewers today 20/8/23 and couldn’t of been happier, we are a family of 6 with 3 kids under 10. The food here is always amazing I had the rump steak which I believe is actually thin cut beef steak so it’s much better...

What a beautiful breakfast once again. We highly recommend dining here, it’s always a lovely experience and much appreciate the welcoming friendly staff; Lucy, Gemma & Martha.

Stayed in the hotel for work and had breakfast and dinners in the restaurant. Very good and tasty pub food. It’s just a bit above of what you would expect to have at Premier Inn. What made the whole experience so much better is the...

Called in on the spur of the moment. Typical pub chain furniture and decoration as was expected. A friendly and polite guy behind the bar we were served quickly as the place was strangely quiet for lunch time. The only off putting thing was a...

Popped in for dinner on the way home from a day out with the kids. Good choice of food, which came within the time they specified. Emma, who took our order was very polite and helpful as were the other members of staff.

I’d just like to say a massive thank you to Hayley, Callum and the team for the outstanding service last night. We were celebrating a 60th & 65th birthdays and without question the team went above and beyond looking after us all. I’m coeliac and...

Food is always of a good standard and reasonably priced. Emma always had a snails on her face and ensures your stay and dining experience is to a high standard

Excellent experience here as always especially Emma who always goes the extra mile to help even though her hearing had gone Always a pleasure to stay here as a solo business traveler as always made to feel so welcome Plus food is always excellent

I regularly dine at the Castlewood it being my local and as always I am thoroughly impressed by both the lovely food and the impeccable service. The menu showcased a variety of typical pub meals and I opted for the mixed grill which was as...

Not the best unfortunately, very slow being served at the bar for food and drinks orders, Then waiting over 60 minutes for to food. In the end we asked for a redund and left as kids were getting hungry. The only positive thing is a...