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4.0

Based on 1.054 opinions finded in 1 websites

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Nº 86 in 188 in Bolsover

Nº 19 of 39 British in Bolsover

CUSTOMERS TALK ABOUT DISHES WITH..roundpaysteakmustfishsaladcoffeeoldchickenpiecookedcurryladymeatpudding
Score

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Good friendly atmosphere as always, Kieran served us, he was very polite and pulled a perfect pint of Guinness, keep up the good work pal

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Glen Thorpe . 2024-11-08

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Table booked , friendly service , food good , standard pub food , good standard of burger , would have expected onion rings for the price though

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happycouple . 2024-11-07

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What a Wonderful time myself and my three grandchildren had this evening. The food was excellent and the children really enjoyed it in the play area with the friendly staff. I’d also really like to thank Megan the manager who went above and beyond to help me this evening.What a credit you and your staff are to Brewers Fayre

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Daphne . 2024-10-30

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Had a lovely meal! Everything was yummy and Sam out waitress was fab! Thank you. They accommodated my son's allergy and everything came to the table nice and quickly.

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Harriet C . 2024-10-20

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Friendly staff and Emma who served us on the bar was great. Food is always spot on and never had an issues whilst we are here.

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Charlie B . 2024-10-01

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Kudos to Emma behind the Bar goes out her way to make you happy, even when people have had to much she still cleans there mess up 😊

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Darren G . 2024-09-12

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Very friendly service. Good food. Emma was helpful with our food orders and drinks. The other bar staff we're very friendly too. Would recommend 👍🏻

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Davewil81 . 2024-09-09

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We were served by Emma this evening and I must say her customer service is second to none. Great personality and very attentive.

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Gary H . 2024-09-09

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Super cheap,kids eat free so it's only 10.99 per adult. Good quality food and service.Full English breakfast and cereal ect. Visited many tunes over the holidays.

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Thea L . 2024-08-28

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We went for my mums 70th birthday food was lovely and the waiter Callum went above and beyond and made her meal very special

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Sarah S . 2024-08-09

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Yes, we frequent this brewers fayre at Castleford at least once a month especially with the loyalty discount. Dining, food the service is very good. We usually ask to sit in the hexagonal conservatory which is light and a nice ambience. But we have started to notice the outlook is becoming quite scruffy and the garden over run and full of brambles and weeds. My wife saw a rat in the undergrowth,but I think the whole property could do with a refurb,entrance doors in need of a bit of paint and t.l.c. Bit of constructive advice whether you heed time will tell.

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Pete B . 2024-07-07

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Visited today for my mums birthday meal. Food was delicious, however my reason for leaving this review is to compliment Callum because he was incredibly friendly, helpful and interactive. Even though a queue was forming he was calm and polite , not making you feel rushed . His plate carrying skills are also amazing :-) An absolute pleasure to have been served by him and he is a credit to your team / Company.

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klou2015 . 2024-07-06

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Had a fantastic meal this evening with my family. We had amazing service by Megan, Callum and Rebecca. Will be returning soon!

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Ambassador744955 . 2024-06-30

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Lovely food. Had to tell Pete the chef myself how nice it was. Had the hunters chicken and he did it exactly how I asked. Lots of cheese, bbq sauce and bacon was nice and done.

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Freedom67662001529 . 2024-06-27

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My review isn't about the food or the venue as its a Brewers Fayre so you know what to expect. My review is about Emma, who gave fantastic service to a large and hectic group. Accommodating service is not easy to find but Emma was a star!

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Daniel F . 2024-06-22

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Greatnight went out with the family to there special event for wrestlemania massive thanks to both Neil and Wayne and a great photo opportunity to hold a replica title belt pulled out all the stops to please there customers

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Smokey118 . 2024-04-06

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Spent two night in premier inn. Used brewers fayre for our meals on this trip and wow what can I say . Amazing food . The chef really can cook steak . We was served by Callum and Sam all day. Wow both amazing and Sam we didn’t know she was in training . Absolutely a natural talent and a true professional with humour and customer relations. Thank you sooo much

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scott0442003 . 2024-03-30

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We hired out the soft play room for a party. Sarah and her team were brilliant. Communication before hand was great. Everything on the day went so smoothly thanks to Sarah. She went above and beyond to make it a lovely gathering. Thanks so much.

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Coastal61393922243 . 2024-03-29

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We hired the play area for a breakfast party. Some use of the soft play area. Breakfast boxes for all of the children filled with yogurt pastries fruit and juice. Dedicated space and staff to meet all of our needs. Sarah you were brilliant. Thank you for your service. Space was clean and tidy. Food was fresh and there was plenty for everyone. Excellent price. I highly recommend this as a party venue.

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Lisa B . 2024-03-29

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Always find this place very welcoming ,cosy and have great choice of food and drinks The staff are very friendly , Megan deserves a special mention as shes always on hand to discuss any offers or help with any problems .All in all a great place for families or friends

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Colin G . 2024-03-17

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Always have the best time with my family at castlewood, always greeted with a smile from Megan and the team nothing is to much trouble and the service throughout is commendable. Would highly recommend

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Rebecca B . 2024-03-17

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Me and the family are regulars at castlewood mainly because of the service. Megan and the team are always very helpful and ready to help. Megan goes out of her way to personally say hello and make sure we have everything we need for every visit. Can't speak highly enough of the custom service we recieve evenytime we visit. Well done Megan, keep up the good work.

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Paul O . 2024-03-17

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My family and I went for Mother's Day, as always we had a great time, my Granddaughter loves the play area, the food was excellent and great value, exceptional service made our time there an extremely pleasant experience, Wayde,Meghan and the rest of the team are all fantastic, nothing is too much trouble for them, I cannot recommend the Castlewood at South Normanton enough, first class.

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Trevor S . 2024-03-11

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Lovely food accompanied with friendly staff. Very welcoming as usual. Enjoyed the fish and chips and the lasagne. Megan was very friendly and efficient xx

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Wendy S . 2024-03-07

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Arrived 15 minutes after the kitchen closed with 2 tired and hungry granddaughters and asked if there was any chance of some food. The manager and staff could not have been more helpful,opened the kitchen, cooked 4 meals and made it feel like it was no trouble. Very grateful!

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Dougie S . 2024-02-25

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Typical Brewers Fayre pub and food,but not a bad thing.Good choice of drinks at the bar,good extensive menu,and friendly and efficient staff.It can be a pain placing an order but that is the same with all these type of establishments.We had a slight wait for our food,but when it came it was very good.Prices I thought were reasonable.All in all a good experience.

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Paladin80 . 2024-02-21

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We had a private party in the soft play area from 9-11 with some people choosing to pay for breakfast while there. Food was lovely as always. Can’t thank Sarah enough for looking after my son’s party, nothing was too much trouble for her. Would definitely book another party in the future.

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Holly H . 2024-02-16

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Visiting with my 10 year old daughter. Had what I thought was a legitimate voucher sent from Brewers Fare via email, as they do only to be told it wasn't valid (in the small print) Ended up paying £45.00 for 2 x Burger and Chips and 2 x kiddies Ice Creams and a coke each. Portion sizes were like something from thr Kiddies me u, to the point whereby we were still hungry. I counted exactly 11 chips on my plate and a spoon full of coleslaw, not exactly £13.00 worth. Taste wise, not too bad, but processed! Lovely staff who seemed rushed off their feet but won't be visiting again anytime soon, major disappointment

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Rhyce H . 2024-02-14

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We stumbled across this little gem about 2 years ago and now it’s become our favourite local place to eat , brill staff, lush food weather it be a carvery on a Sunday or food off the menu we are never disappointed !! And it’s also nice to see the same staff and not a high staff turn about like other pubs we’ve been in so management are obvs doing something right too :) more than likely be back Sunday xx

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Em L . 2024-02-12

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Stayed at the attached Premier Inn and had breakfast here in the morning. Everything was really nice and fresh and great variety of choices. The team were lovely and especially the tall slim gentleman who seated me, he was really nice and explained everything to me as I'd not been before. Overall great experience and would recommend.

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Jackson F . 2024-02-01

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Same as always, and probably my last review, Megan, Neil, Emma, Gemma - The whole team make this a great place to visit.

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J S . 2024-01-18

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Lovely food accompanied with friendly staff. Very welcoming as usual. Enjoyed the smothered chicken and the lasagne.

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Wendy S . 2024-01-11

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My family and I went on Christmas Day, we all agreed it was excellent, from the moment we were greeted and shown to our table, to the time we left, it was an amazing experience, the staff were fantastic, our food was superb, the service...

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Trevor S . 2024-01-01

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Amazing dinner! Went for Christmas Day dinner (2.15pm) & it was amazing, while busy as we expected - at no point did it feel as if we were over crowded or forgotten by staff. The food was lovely and served timely!! 3 adults (60, 26,...

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Alex H . 2023-12-29

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Visited the Castlewood for a family breakfast meet-up. On arrival, I was delighted to find that that the staff had been able to fulfill requests made a few days before our visit. The buffet breakfast had a wide range and plentiful supply of delicious hot...

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Brian M . 2023-12-15

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Great service from all the staff little Christmas Surprise from Emma Always a warm welcome and service with a smile

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JeepManHerts . 2023-12-12

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Fish and chips cooked to perfection. Light and crispy. Thank you. Staff were lovely too on a very busy night.

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Gail S . 2023-12-12

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We came here for the 3rd week in a row looking forward to trying the carvary this time, unfortunately we didn’t have a very good experience has it was cold and dried up Myself and my partner left without finishing Our experience was made worse...

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Jennifer L . 2023-12-11

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Family used the premier inn for the cost and the restaurant is attached Grandchildren likes "……………..

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lorrainew910 . 2023-12-08

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On my recommendation, after a previous visit, I highlighted the quality of the smothered platter to my friends, so they all chose to have it. We were not disappointed. Everything was cooked beautifully and we all thought, although not a cheap meal, it was certainly...

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PAMELA T . 2023-12-08

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Overcooked meals!!! Ordered garlic mushrooms as a starter - the ‘shell’ was so hard that you couldn’t cut them. Main courses were Gammon with eggs and chips and burger (no bun) and chips. The gammon had clearly been under a lamp keeping hot so it...

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PamGillingham . 2023-12-06

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A big thank you to Neil & his team. Great service and food for our lunchtime stop with very little notice for our group of 45. Very well organised.

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Marion O . 2023-12-01

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Excellent service. Food was quick and hot. Highly recommended. We turned up with 45 guests and were very warmly welcomed

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Carl B . 2023-12-01

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Excellent service and the staff went out of their way to accommodate all 45 of us with very little notice. Good wholesome food. Thank you so much.

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Stay05747386301 . 2023-12-01

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Called here on way home on a coach holiday. There were 40+ of us & the restaurant was so organised dealing with so many of us at 1 time. The food & the service was excellent. The staff were very friendly & helpful.

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Jane S . 2023-12-01

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Great food , came out quickly and presented well. Great service Friendly staff Will return. Recommend to others.

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Lindais15 . 2023-11-30

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Lovely breakfast, plenty of choice! great service. Nothing was too much trouble. Will definitely be returning.

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Emma S . 2023-11-30

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Excellent service from the staff! Brilliant place for families! Food was lovely! We will definitely return

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Sarahlou92xozo . 2023-11-30

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Fantastic food, extremely friendly staff. Food came quickly and was nice and hot and cooked to perfection. Would certainly return.

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J1802 . 2023-11-30

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We’ve been a few times as a family and every visit has been spot on. Very friendly staff and lovely pub grub! Would highly recommend.

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Sophie B . 2023-11-30

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Visit here weekly with my grandparents. Absolutely lovely food, superb service every visit, particularly from Hayley and Lisa.

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Charlotte-Leigh L . 2023-11-30

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Very good food and staff was amazing and made sure that we had everything wich we needed. And just to add on the food was delicious.

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Curtis S . 2023-11-29

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Amazing atmosphere and amazing staff very helpful and accommodating ! Lovely food kids really enjoyed it too!

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Nicole P . 2023-11-26

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Always great service but a shout out to Mackenzie who was exceptional today. Thanks for making a low carb meal so easy to swap to.

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Ness G . 2023-11-25

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We had a lovely meal and the staff were very friendly, especially Lucy who looked after us . We hadn't been for a while but we were greeted like old friends. Thank you xx

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Wendy S . 2023-11-21

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Absolutely shocked food was awful cold chips peas n the steak was like rubber save ur money try another pub daylight robber table was very dirty u wait ages for u dinner not worth the wait girl who brought the din she didn’t now what...

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juliebK3752BL . 2023-11-11

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What a shame, we ordered from the main menu for 3 adult meals total cost £33 with a voucher you sent stating 33% all food ordered OVER £20 which then we decided to have the sweet order of 3 chocolate brownies but because we had...

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hotelreviewer311 . 2023-11-05

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Had a great visit, Calum was exceptional gave the best customer service that I have seen in many years, what a credit to the company! Everyone staff member there were friendly and went the extra mile. Very highly recommended.

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Julie R . 2023-11-03

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We had booked and when we arrived it was very busy . Instead of limiting the amount of customers so that the staff could cope more and more people were accepted . A massive queue to order and the staff looked stressed . I advised...

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louisewP8682PG . 2023-11-03

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Fantastic customer service from megan and all of the staff , food as usual is 10/10 highly recommended for any occasion !

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Foodtravellerschoice . 2023-11-01

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Every time I go I'm always treated great. Friendly staff. Megan and Callum are the best they always go above and beyond every time I'm here

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Jfelton98 . 2023-11-01

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Absolutely first class service every visit, that’s why we keep returning. Megan pulls out all the stops to ensure complete satisfaction is assured

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soulman654 . 2023-10-29

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Amazing. Quick & efficient service. 2 adults & 2 kids ( one child as food allergies but this was no problem they were quick to insure anything she had was correct and safe.)

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Cassandra L . 2023-10-20

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We booked a table for 6 no problem, large carpark, the staff were friendly and helpful, the place was clean with a good atmosphere, the food prices were fair and enjoyed by all, we would come again

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pesue1 . 2023-10-20

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I had the rump steak which was cooked by Matt in the kitchen and asked to speak to him to say that was the best steak I had in a long time! Thank you!

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Ninja1981 . 2023-10-03

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We had our daughter party and we want to say how fantastic Callum and Jen was today service 100%.

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Lindsey H . 2023-09-30

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Absolutely fabulous, six of us came for a birthday party for two of our friends. Nothing was too much trouble for Megan and she went out of her way to ensure we were all satisfied and had a great time (including help with the birthday...

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soulman654 . 2023-09-25

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Always friendly and finds a table for us. Hardly ever refused. Food lovely and hot. Hayley was very helpful

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gillianl810 . 2023-09-24

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Typical Brewers Establishmemt.The staff were efficient and friendly,the premises were clean and well kept,and the service was very good.The meal itself was was very nice.There was a good choice at the bar although my pint of Doombar wasn’t the best I’ve had.All in all a...

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Paladin80 . 2023-09-18

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Very slow service, we had our starters then 1 hour 20 or mains and another half hour or more for pudding, the starters were average, mains were nice cooked well, desert was dry. Staff were nice and did the best they could with the amount...

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518lianneg . 2023-09-16

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Attached to Premier Inn where I stay regularly this is the place where the staff are exceptional at making people feel welcome and comfortable From Emma behind the bar with her courtesy, professional approach and excellent customer service to Gemma, Hayley and Lucy who run...

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deltelgoodey . 2023-09-12

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Called in for dinner at this chain pub just off Junction 28 of the M1 at about 5.30pm on a Saturday night so it was busy and lots of families with young children were eating there. Prices were reasonable and the food was good, but...

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Jonathan P . 2023-09-10

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Came here pre booked with about a dozen family members. Wayde and the team were exceptional and a credit to the company. No wait on food and all cooked to perfection. Will definitely be back for family gatherings etc!!

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R3992VSianh . 2023-09-07

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I have been staying here on business now for around five years. A well run, organised, professional and friendly team who are approachable for even minor details. A thanks again to Neil and Hayley for allowing a minor change of fried eggs to be poached...

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DCUTD . 2023-09-05

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Me and my family visited Castlewood for tea tonight. Callum was helpful throughout our visit. He rearranged tables for us, made sure it was really clean, double checked items due to my sons allergy and made a point of fetching sealed sauces to avoid cross...

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Rebecca S . 2023-08-31

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Love coming here with the kids. It’s excellent value for money and the food is great. Every thing is always fully stocked and fresh. The staff are always welcoming polite and friendly especially hayley and tori who are there almost every time we go.

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leannecaulton . 2023-08-24

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Hayley at the castlefood was great. Very welcoming and very accomodating. I woupd definately visit again..

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Expedition95287 . 2023-08-22

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We visited Brewers today 20/8/23 and couldn’t of been happier, we are a family of 6 with 3 kids under 10. The food here is always amazing I had the rump steak which I believe is actually thin cut beef steak so it’s much better...

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mrHOllyday . 2023-08-20

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What a beautiful breakfast once again. We highly recommend dining here, it’s always a lovely experience and much appreciate the welcoming friendly staff; Lucy, Gemma & Martha.

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k31Ly00 . 2023-07-23

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Stayed in the hotel for work and had breakfast and dinners in the restaurant. Very good and tasty pub food. It’s just a bit above of what you would expect to have at Premier Inn. What made the whole experience so much better is the...

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Gosia8 . 2023-07-19

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Called in on the spur of the moment. Typical pub chain furniture and decoration as was expected. A friendly and polite guy behind the bar we were served quickly as the place was strangely quiet for lunch time. The only off putting thing was a...

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jlf643 . 2023-07-15

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Popped in for dinner on the way home from a day out with the kids. Good choice of food, which came within the time they specified. Emma, who took our order was very polite and helpful as were the other members of staff.

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Julian W . 2023-07-11

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I’d just like to say a massive thank you to Hayley, Callum and the team for the outstanding service last night. We were celebrating a 60th & 65th birthdays and without question the team went above and beyond looking after us all. I’m coeliac and...

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Lamf1969 . 2023-07-08

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Food is always of a good standard and reasonably priced. Emma always had a snails on her face and ensures your stay and dining experience is to a high standard

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paul J . 2023-07-06

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Excellent experience here as always especially Emma who always goes the extra mile to help even though her hearing had gone Always a pleasure to stay here as a solo business traveler as always made to feel so welcome Plus food is always excellent

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Koorky180 . 2023-07-04

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I regularly dine at the Castlewood it being my local and as always I am thoroughly impressed by both the lovely food and the impeccable service. The menu showcased a variety of typical pub meals and I opted for the mixed grill which was as...

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lee b . 2023-07-04

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Not the best unfortunately, very slow being served at the bar for food and drinks orders, Then waiting over 60 minutes for to food. In the end we asked for a redund and left as kids were getting hungry. The only positive thing is a...

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965pennyb . 2023-06-18

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I stay in Premier Inn a lot and as a single traveller usually, the people make your stay. The staff here are always friendly and welcoming. Breakfast especially when you're setting up your day. It's nice when people seem to care about how you are...

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Neil-Morton . 2023-06-13

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Hayley and Emma couldn’t do enough for us, even getting us a dessert after kitchen had closed, fab service,great food, brilliant staff, highly recommend.

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Steve M . 2023-06-13

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Been stopping in the attached Premier Inn for work. I regularly have a drink or two before bed. It's always a pleasure to be served by Emma, she's cheerful, chatty & efficient behind the bar, a real people person. She's also a smooth operator when...

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Liam T . 2023-06-12

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Consistent good service every visit. I frequently visit here due to work commitments in the area, the staff are always helpful and cheerful!

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C5941RVmiker . 2023-06-12

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A very nice place. We was looked after well by our host Hayley and will certainly be returning. Great service.

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davidwZ9599EU . 2023-06-09

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Fantastic friendly venue always greeted with a smile from the staff who are very helpful. Hayley and her team really look after you serving excellent meals.Visit here quite a lot and always good value for money

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Nick O . 2023-06-09

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Can't beat the food here I've tried many of the dishes over the last couple of weeks but what tops it was the service. Megan, Gemma and Emma were so lovely and helpful all three made you feel like you were at home and wpuld...

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M6152WXanthonys . 2023-06-05

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Breakfast was lovely. All food is cooked well and the fruit is fresh. Service was excellent and nothing was too much! Thankyou again for the lovely service and food

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Kimberly B . 2023-06-04

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Emma, Hayley, Justin and the team were excellent! Attentive, great quality of service along with great food made this a superb impromptu evening. Thanks to all and keep up the good work!

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J S . 2023-05-30

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Very nice food service was excellent staff , Hayley was very helpful and attentive a credit to the restaurant thank you 😁

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timef2019 . 2023-05-19

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Great service, nice and clean lovely food cooked to perfection as always, I would highly recommend.

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Craig S . 2023-05-19

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Lovely evening out with my family (2 adults 3 children) Everyone was very happy with the meals and desserts. Staff were friendly & the atmosphere was lovely. Will be going again for sure :)

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Alex james H . 2023-05-19

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Amazing food! Nothing netter than the burger and chips cooked to perfection honestly if it was out of 10 it would definitely be a 10! Recommended.

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Curtis S . 2023-05-19

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